SOLVED Bug Report: App Update Jun. 22/2026

[BigToad1]

EDIT: Problem fixed itself, was probably just my phone being janky

Plan

Premium (family)

Country

Canada

Device

Samsung Galaxy s10

My Question or Issue

Since updating spotify earlier today it refuses to open properly. My phone is old as sin, so that could be a part of the issue, but it's not having problems with any other apps. When I open spotify, I'm greeted by a dark gray screen, my home page flashes on for 2-5 seconds, and then the app closes and I receive a "this app has a bug" error message.

[Maria]

Hey @BigToad1,

Thanks for reaching out on the Community!

We're happy to hear things are back on track again 🙂 Should this behavior resurface, it might be worth trying a clean reinstall. This will clear any stored cache from old app versions, as well as ensure that you're running the latest one. Heads-up: this will remove any content you have available for offline listening, but you can redownload it again after completing the reinstall.

We're also just a post away, if you need anything else.

Cheers and enjoy the music 🎧