Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 21995 Views
  • 57 replies
  • 22 likes
  • 21995 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 867979 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 867979 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24252 Views
  • 4 replies
  • 0 likes
  • 24252 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play many downloaded songs

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 14Spotify Version8.8.90.893 Half of the songs in my downloaded Liked songs don't play when tapped. The song bar disappears when they are tapped. But I can play those same songs from the Sea...

  • Regular
  • Plan Premium Country Canada Device Pixel 6 Operating System Android 14 Spotify Version 8.8.90.893   Half of the songs in my downloaded Liked songs don't play when tapped. The song bar...
  • Eni
  • Moderator
  • 187 Views
  • 7 replies
  • 0 likes
  • Android
    downloaded
    Pixel 6
  • 187 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Limite de dispositvo

Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo. Eliminar las descargas de otros dispositivos. Solo tengo 2 dispositivos el celular que borre todaa las decargas y el reloj q no tiene descargas. Tuve que emparejar vari...

  • Newbie
  •   Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo.  Eliminar las descargas de otros  dispositivos. Solo tengo 2 dispositivos el celular que borre...
  • OscarDC
  • Moderator
  • 452 Views
  • 4 replies
  • 0 likes
  • 452 Views
  • 4 replies
  • 0 likes

Superuser Contribution Clicking a recently played podcast episode from the home screen doesn't go to that episode

Version8.9.4.304PlanPremiumCountrySouth Africa DeviceRedmi Note 9SOperating SystemAndroid 12 My Question or IssueClicking a podcast episode that you recently started playing from the top of the home screen in Android doesn't go to that specific podca...

  • Casual Listener
  • Version 8.9.4.304 Plan Premium Country South Africa  Device Redmi Note 9S Operating System Android 12   My Question or Issue Clicking a podcast episode that you recently started...
  • MihailY
  • Moderator
  • 92 Views
  • 3 replies
  • 1 likes
  • 92 Views
  • 3 replies
  • 1 likes

Superuser Contribution Galaxy Flip 5 Cover Screen Behaviour Changed

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc.This was all fine when the phone first released and the app just sca...

Screenshot_20231130_201702_CoverScreen.jpg
  • Casual Listener
  • The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc. This was all fi...
  • Sol_3
  • Casual Listener
  • 532 Views
  • 8 replies
  • 2 likes
  • 532 Views
  • 8 replies
  • 2 likes

Superuser Contribution AI DJ, how to make it avoid Genre's?

I started using the AI DJ function as I like that it suggests new music, and shuffles the things I like already. The one thing that I find hugely annoying though is that it keeps wanting to play a genre that I don't like at all. I've searched for the...

  • Visitor
  • I started using the AI DJ function as I like that it suggests new music, and shuffles the things I like already. The one thing that I find hugely annoying though is that it keeps wanting to play a ge...
  • Mark2512
  • Newbie
  • 751 Views
  • 5 replies
  • 3 likes
  • 751 Views
  • 5 replies
  • 3 likes

Superuser Contribution DJ algorithm

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (old school hip hop) despite me having loads of it in...

  • Music Fan
  • While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (o...
  • Ara_K
  • Music Fan
  • 98 Views
  • 2 replies
  • 0 likes
  • 98 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

  • Casual Listener
  • Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...
  • zoomnclick
  • Music Fan
  • 102609 Views
  • 255 replies
  • 79 likes
  • car mode
    settings
  • 102609 Views
  • 255 replies
  • 79 likes

Superuser Contribution Spotify will forget what last played after a while and play pop music

After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and then start playing pop music from artists that I ha...

  • Regular
  • After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and ...
  • OscarDC
  • Moderator
  • 599 Views
  • 16 replies
  • 1 likes
  • 599 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify plays songs not added to the queue, Smartshuffle is turned off.

Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process.It actually changes at random times to completely different albums and wipes my queue, To mu...

  • Casual Listener
  • Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process. It actually changes at random times t...
  • Vasil
  • Moderator
  • 107 Views
  • 2 replies
  • 0 likes
  • 107 Views
  • 2 replies
  • 0 likes

Album art for local files not loading properly (mobile app)

Hi, Ive recently added album art to lots of my local files but for some reason the art shows up when looking at the in the playlist but when I start playing it the art is nowhere to be seen on either my lock screen or on the bar at the bottom of the ...

  • Visitor
  • Hi, Ive recently added album art to lots of my local files but for some reason the art shows up when looking at the in the playlist but when I start playing it the art is nowhere to be seen on either...
  • 47 Views
  • 0 replies
  • 0 likes
  • 47 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bluetooth headphonee in use no longer shown in Android app v. 8.9.6.458

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

  • Casual Listener
  • Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.
  • lyubomir_bg
  • Casual Listener
  • 90 Views
  • 2 replies
  • 0 likes
  • 90 Views
  • 2 replies
  • 0 likes

Spotify crashing when typing a %

PlanPremiumCountryGermanyDeviceSamsung Galaxy A51Operating SystemAndroid 13 My Question or Issue My friend has a playlist with a '%' in its name and when I try to find it (it pops up) but if I hit search, the app crashes, idk why, tried it a few time...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy A51 Operating System Android 13   My Question or Issue   My friend has  a playlist with a '%' in its name and when I try t...
  • RobH99
  • Casual Listener
  • 51 Views
  • 1 replies
  • 1 likes
  • 51 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

  • Regular
  • My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...
  • AlejaR
  • Moderator
  • 451 Views
  • 8 replies
  • 1 likes
  • 451 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to BLOCK (not toggle/disable) Canvas on Android phone

How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...

  • Newbie
  • How to BLOCK (not toggle/disable) Canvas on Android phone. We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Ful...
  • Smed21
  • Newbie
  • 585 Views
  • 3 replies
  • 2 likes
  • 585 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify loses registration as media player in quick settings (losing control over playback)

EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118 PlanPremiumCountryGermanyDeviceFairphone 4Operating SystemLineage OS 20 with microG (Build Android 13) My IssueWhen restarting Spotify & playing back music...

  • Casual Listener
  • EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118   Plan Premium Country Germany Device Fairphone 4 Operating System Lineage OS 20 with micr...
  • NorTicUs
  • Casual Listener
  • 1990 Views
  • 23 replies
  • 15 likes
  • Android
  • 1990 Views
  • 23 replies
  • 15 likes

spotify not working on my wifi!

hiya, ty for your time - very tech-literate person, and help is my last resortspotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mobile data firstother apps dotried clean uninstallusing a...

  • Visitor
  • hiya, ty for your time - very tech-literate person, and help is my last resort spotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mob...
  • 53 Views
  • 0 replies
  • 0 likes
  • 53 Views
  • 0 replies
  • 0 likes

Car Mode Android missing features

PlanPremiumCountryBrazilDeviceSamsung s23Operating SystemAndroid 14 My Question or IssueCar Mode used to have playlists and music suggestions to play fast while in this mode. The IOS app still have this. Now the car mode on Android is only a 'simple ...

  • Regular
  • Plan Premium Country Brazil Device Samsung s23 Operating System Android 14   My Question or Issue Car Mode used to have playlists and music suggestions to play fast while in this mode....
  • 49 Views
  • 0 replies
  • 0 likes
  • 49 Views
  • 0 replies
  • 0 likes

Liked songs from Android Auto will not display in "Liked Songs" on my Pixel 6 Spotify App

PlanPremiumCountryUSADeviceAndroid Auto, Pixel 6, Windows 10Operating SystemAndroid 14, Windows 10 My Question or IssueMy Pixel 6 Spotify app will not update the liked songs playlist when I use Android Auto to add a song to my liked songs. The number...

  • Newbie
  • Plan Premium Country USA Device Android Auto, Pixel 6, Windows 10 Operating System Android 14, Windows 10   My Question or Issue My Pixel 6 Spotify app will not update the liked songs ...
  • 39 Views
  • 0 replies
  • 0 likes
  • 39 Views
  • 0 replies
  • 0 likes