Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117957 Views

27 replies

4 likes

  • 117957 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237370 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237370 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598117 Views

79 replies

3 likes

  • 598117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490722 Views

581 replies

42 likes

Account
Free
  • 490722 Views
  • 581 replies
  • 42 likes

Superuser Contribution Android app constantly signs me out

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...

Casual Listener

Plan Premium Country United States Device Google Pixel 10 Operating System Android 16   Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...

Yonka2021

Casual Listener

2191 Views

4 replies

0 likes

  • 2191 Views
  • 4 replies
  • 0 likes

Superuser Contribution Specific Podcast sorting wrong on Android Auto and web

PlanPremiumCountryGermanyDeviceS26 Ultra (newest updates)Operating SystemAndroid 16 My Question or IssueOne specific podcast I follow (Baywatch Berlin) is sorted wrong from old to new on Android Auto and Spotify web only.On the Desktop app and on my ...

Casual Listener

Plan Premium Country Germany Device S26 Ultra (newest updates) Operating System Android 16   My Question or Issue One specific podcast I follow (Baywatch Berlin) is sorted wrong from o...

Dessi

Moderator

215 Views

3 replies

0 likes

  • 215 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues when loading the app

PlanPremiumCountry Device: Samsung galaxy A32Operating System Android My Question or IssueAfter restarting my device every time I try to use the spotify app it won't load properly leaving me on a black screen till I un install and reinstall the app

Newbie

Plan Premium Country   Device: Samsung galaxy A32 Operating System  Android    My Question or Issue After restarting my device every time I try to use the spotify app it ...

Dessi

Moderator

169 Views

1 replies

0 likes

  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ticking noises on Spotify on new Samsung phone

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me mad. Please help. I don't have the problem on my exis...

Regular

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me ...

jessy4paws

Regular

1734 Views

10 replies

0 likes

  • 1734 Views
  • 10 replies
  • 0 likes

Superuser Contribution Music Videos Appear Available But Wont Play

PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...

Casual Listener

Plan Premium (Family Account Member) Country  England Device Samsung Galaxy s23 Ultra  Operating System Android Version 14 One UI 6.1   My Question or Issue At first it took...

VladBusca

Music Fan

4182 Views

5 replies

0 likes

  • 4182 Views
  • 5 replies
  • 0 likes

"Mix","Shuffle","Repeat","Timer" disapper on Queue list

PlanPremiumCountryTaiwanDeviceGoogle Pixel 7 ProOperating SystemAndroid 16 My Question or IssueWhen using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' buttons at the bottom randomly disappear. I have to re-login or change the lang...

Casual Listener

Plan Premium Country Taiwan Device Google Pixel 7 Pro Operating System Android 16   My Question or Issue When using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' but...

HonkHongLiang

Casual Listener

165 Views

2 replies

0 likes

Andoid
Beta
Queue bug
  • 165 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

udance4ever

Music Fan

6638 Views

13 replies

5 likes

  • 6638 Views
  • 13 replies
  • 5 likes

Superuser Contribution Spotify blocks notification bar - no way to turn off

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently?It's there even if I turn off all notifications for Spotify. I can hide it if I long press it, but it comes back with the next song. It'...

Casual Listener

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently? It's there even if I turn off all notifications for Spotify. I can hide it if I lon...

djmindseye616

Regular

13796 Views

29 replies

9 likes

  • 13796 Views
  • 29 replies
  • 9 likes

Superuser Contribution Trouble Resizing New Android Widget

PlanPremiumCountryUnited Kingdom of Great Britain and Northern IrelandDeviceMotorola moto g53 (5G)Operating SystemAndroid 14, 1 March 2026 Google Play system update, 1 April 2026 Android security update.Spotify Version9.1.56.574 My Question or IssueH...

Casual Listener

Plan Premium Country United Kingdom of Great Britain and Northern Ireland Device Motorola moto g53 (5G) Operating System Android 14, 1 March 2026 Google Play system update, 1 April 2026 A...

TOG_2

Casual Listener

834 Views

4 replies

1 likes

Android
Android widget
Widget
  • 834 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Getting age restriction message only on fire tablet

PlanPremiumCountryUSADeviceFIRE TABLET 10, generation 13Operating SystemAndroid My Question or IssueI get the age restriction message when opening Spotify on my Fire tablet. I do not get this message on my android phone or my girlfriend’s iPad with m...

Casual Listener

  Plan Premium Country USA Device FIRE TABLET 10, generation 13 Operating System Android   My Question or Issue I get the age restriction message when opening Spotify on my Fire ...

Michael3003

Casual Listener

354 Views

5 replies

0 likes

  • 354 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

carlosvans

Newbie

10223 Views

9 replies

1 likes

  • 10223 Views
  • 9 replies
  • 1 likes

Superuser Contribution Play button don't work

I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I'm facing an issue with play button it is stuck Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...

DE4D_ANG3L

Casual Listener

4583 Views

5 replies

0 likes

  • 4583 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

Regular

Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...

nast3

Newbie

56172 Views

132 replies

7 likes

artwork cover
avrcp
bluetooth
  • 56172 Views
  • 132 replies
  • 7 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

AlejaR

Moderator

57699 Views

12 replies

6 likes

  • 57699 Views
  • 12 replies
  • 6 likes

Superuser Contribution Spotify doesn't work on android

PlanPremiumCountryNetherlands deviceSamsung a54Operating SystemAndroidMy Question or IssueSpotify will open but say I'm offline or say i can't go to library because there is an issue. Can't update the app and removing and reinstall it doesn't work

Visitor

Plan Premium Country Netherlands  device Samsung a54 Operating System Android My Question or Issue Spotify will open but say I'm offline or say i can't go to library because there is an...

aabriscoe95

Casual Listener

155 Views

2 replies

0 likes

  • 155 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Jumps back in time when I continue the shuffle the next day

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone.The next day when I get to work, I hit play again to continue where I left off.However, I find that it has jumped back a few dozen songs,...

Casual Listener

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone. The next day when I get to work, I hit play again to continue where I left off. How...

Yordan

Moderator

2290 Views

9 replies

2 likes

  • 2290 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music pauses when you click the 3 bars, minimize button or back button on Samsung galaxy s24 ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 16When clicking the:3 vertical barsCircle button (minimize button)Left arrow (back button)While playing music within Spotify, the music just pauses and stops playing music. I h...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System Android 16 When clicking the: 3 vertical bars Circle button (minimize button) Left arrow (back button) While playi...

AndySaunders

Newbie

577 Views

9 replies

1 likes

"Music"
pausing issues
Shitty UI 2.0
  • 577 Views
  • 9 replies
  • 1 likes

Solved!! How to hide "Recommended Songs" for personal playlists?

Hi.How do I hide the "Recommended Songs" tab below playlists I created myself?Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there are songs listed that I did not specifically add mysel...

Casual Listener

Hi. How do I hide the "Recommended Songs" tab below playlists I created myself? Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there...

Timo1233

Visitor

5184 Views

5 replies

2 likes

  • 5184 Views
  • 5 replies
  • 2 likes

Superuser Contribution Play a playlist instead of queue

PlanPremiumCountryUSDeviceMoto GOperating SystemAndroid My Question or IssueDo I understand correctly that, on mobile, if I want to play a playlist while I have something in the queue, I either have to add every song in the playlist manually or delet...

Newbie

Plan Premium Country US Device Moto G Operating System Android   My Question or Issue Do I understand correctly that, on mobile, if I want to play a playlist while I have something in ...

36749318

Newbie

1993 Views

3 replies

0 likes

  • 1993 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify connections" notification

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation.All I get ony phone is a notification saying "Spotify connections"... No other details, tapping it does...

Music Fan

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation. All I get ony phone is a notification saying "Spot...

Ozimodo

Casual Listener

28329 Views

10 replies

0 likes

  • 28329 Views
  • 10 replies
  • 0 likes