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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857502 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857502 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21609 Views
  • 3 replies
  • 0 likes
  • 21609 Views
  • 3 replies
  • 0 likes

Superuser Contribution There is no way to set Spotify to uae Wi-Fi only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to set this app to use wifi only. People have been asking for it for ten year...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...
  • AlejaR
  • Moderator
  • 292 Views
  • 5 replies
  • 0 likes
  • 292 Views
  • 5 replies
  • 0 likes

Superuser Contribution How select folders at Android app?

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A03 CoreOperating SystemAndroid 11 My Question or IssueHow to add a specific folder for local files?When I allow show audio files at this device (Mostrar archivos de audio de este dispositivo) at local ...

  • Gig Goer
  • Plan Premium Country Argentina Device Samsung Galaxy A03 Core Operating System Android 11   My Question or Issue How to add a specific folder for local files? When I allow show audio ...
  • spacecabbie
  • Newbie
  • 534 Views
  • 4 replies
  • 1 likes
  • 534 Views
  • 4 replies
  • 1 likes

Superuser Contribution Songs stopping or taking long to load when cast to Google Nest Mini

Hello, I've had this strange problem for a while, when casting to my Google Nest Mini. Sometimes the songs don't load and when they do they randomly stop for a while and then continue and then stop and so on. The experience of listening to music like...

  • Newbie
  • Hello, I've had this strange problem for a while, when casting to my Google Nest Mini. Sometimes the songs don't load and when they do they randomly stop for a while and then continue and then stop a...
  • OscarDC
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • Casting
    Google Nest Mini
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing local songs. Suddenly works. Then stops.

PlanPremiumCountry DeviceS21 Ultra - newest OSOperating SystemWindows 10 My Question or IssueI swear to god I am losing my **** mind with this "app".It all started out of nowhere.I can listen to all of my songs (online and local song files) on the de...

  • Newbie
  •   Plan Premium Country   Device S21 Ultra - newest OS Operating System Windows 10   My Question or Issue I swear to god I am losing my **** mind with this "app". It all sta...
  • OscarDC
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded Podcasts Still Consume Data

PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...

  • Music Fan
  • Plan Premium Country United States Device Pixel 3XL Operating System Android 11   My Question or Issue I was on a road trip yesterday, and had downloaded several podcast episodes in ad...
  • Eni
  • Moderator
  • 3878 Views
  • 5 replies
  • 0 likes
  • 3878 Views
  • 5 replies
  • 0 likes

I'm premium and I still get ads 🛑

There's a promotion currently running by Spotify to get a Google home miniAnd that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is no option to disable that. Spotify this is not okay,...

  • Regular
  • There's a promotion currently running by Spotify to get a Google home mini And that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is...
  • Ekipogh
  • Newbie
  • 435 Views
  • 2 replies
  • 5 likes
  • 435 Views
  • 2 replies
  • 5 likes

Superuser Contribution Login failed when trying this from Xoro HMT 200

PlanSpotify Premium FamilyCountryGermanyDeviceXoro HMT 200Operating SystemAndroid 4.4.2 My Question or IssueI have not been able to log in to Spotify for several weeks. The error message is: Spotify Premium Account required.
I have one. However, I hav...

  • Casual Listener
  •   Plan Spotify Premium Family Country Germany Device Xoro HMT 200 Operating System Android 4.4.2   My Question or Issue I have not been able to log in to Spotify for several week...
  • MihailY
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution getting notified about podcasts I don't follow

Plan - Premium FamilyCountry - USADevice - Pixel 5Operating System - Android 12 My Question or IssueI get push notifications for podcasts that I do not follow. See screen shots, I do not follow Behind the Bastards or It Could Happen Here, but I am ge...

  • Regular
  • Plan - Premium Family Country - USA Device - Pixel 5 Operating System - Android 12   My Question or Issue I get push notifications for podcasts that I do not follow. See screen shots, I ...
  • fviz
  • Casual Listener
  • 3456 Views
  • 13 replies
  • 1 likes
  • 3456 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify download problem at Samsung Galaxy S22 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S22Operating SystemOne UI version 5.1Android Version 13 Google play system update March 1, 2023My Question or IssueWhy I can't download Spotify to my Samsung

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy S22 Operating System One UI version 5.1 Android Version 13  Google play system update March 1, 2023 My Question or Issue Why I can't down...
  • MihailY
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Spotify logs off after restart

PlanPremiumCountry Device Operating SystemAndroid 13 My Question or IssueIf you're reading this, could you please:- Enable offline mode- Move storage to SD card- Reboot phone- Reply to this post with: - Logged off after reboot? Yes/No - Android Versi...

  • Regular
  • Plan Premium Country   Device   Operating System Android 13   My Question or Issue If you're reading this, could you please: - Enable offline mode - Move storage to SD card...
  • WilcoSnel
  • Regular
  • 117 Views
  • 2 replies
  • 1 likes
  • Android offline mode sd card storage logged off reboot research
  • 117 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why is there no Driving Mode view in Android like there is for iPhone?

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings of the app there is no option to enable a car mode t...

  • Regular
  • I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings o...
  • mjaxtens
  • Casual Listener
  • 323 Views
  • 5 replies
  • 0 likes
  • 323 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can no longer preview songs

PlanFreeCountryUSAPhoneMoto Z Play DroidOperating SystemAndroid 8.0.0 My Question or IssueI have Spotify v 8.5.60.1013. Until a couple weeks ago I could preview songs, but now cannot. I typically search for an artist, then tap SEE DISCOGRAPHY, then t...

  • Casual Listener
  • Plan Free Country USA Phone Moto Z Play Droid Operating System Android 8.0.0   My Question or Issue I have Spotify v 8.5.60.1013.  Until a couple weeks ago I could preview songs, ...
  • Un1quecorn
  • Visitor
  • 61780 Views
  • 31 replies
  • 6 likes
  • Android
  • 61780 Views
  • 31 replies
  • 6 likes

Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

  • Casual Listener
  •   Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...
  • Lyubka
  • Moderator
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify closes while playing in background

Hi,Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the beginning.How do I fix this?

  • Newbie
  • Hi, Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the be...
  • MihailY
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Lack of features in Spotify Pakistan app

PlanPremiumCountryPakistanDeviceInfinix Note 7 and Desktop PCOperating SystemAndroid 10 and on desktop Win 10 My Question or IssueSo i have noticed that lots of features of Spotify App (Including the New UI, Karaoke, Discovery feed, Hey Spotify, Spot...

  • Newbie
  • Plan Premium Country Pakistan Device Infinix Note 7 and Desktop PC Operating System Android 10 and on desktop Win 10   My Question or Issue So i have noticed that lots of features of S...
  • 56 Views
  • 0 replies
  • 0 likes
  • 56 Views
  • 0 replies
  • 0 likes

Superuser Contribution Force Stop not working on Pixel 6xl with Android 13

PlanPremiumCountryUSADeviceGoogle Pixel 6XL Operating SystemAndroid 13 My Question or IssueForce stop is no longer working for my Spotify app. It works for every other app that it is meant to work for but Spotify just won't turn off. Background data ...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 6XL  Operating System Android 13   My Question or Issue Force stop is no longer working for my Spotify app. It works for every other...
  • Yordan
  • Moderator
  • 2317 Views
  • 22 replies
  • 1 likes
  • Android 13
    Force Stop
    Google Pixel 6XL
  • 2317 Views
  • 22 replies
  • 1 likes

Solved!!Superuser Contribution Sort my playlists songs in the same order on desktop and mobile

On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image) However, the sorting I have chosen for my playlists on desktop is not reflected on mobile. I would lik...

  • Music Fan
  • On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image)   However, the sorting I have chosen f...
  • Clélia
  • Music Fan
  • 97 Views
  • 2 replies
  • 0 likes
  • 97 Views
  • 2 replies
  • 0 likes

Offline Mode shortcut

PlanPremiumCountryGreeceDeviceHonor 20 LiteOperating SystemAndroid Pie My Question or IssueI used to have an Offline Mode shortcut in my notifications panel,which vanished a few hours ago. The app was last updated late May so I don't know what to do?...

  • Casual Listener
  • Plan Premium Country Greece Device Honor 20 Lite Operating System Android Pie   My Question or Issue I used to have an Offline Mode shortcut in my notifications panel,which vanished a ...
  • Tooglebro69
  • Visitor
  • 3817 Views
  • 9 replies
  • 10 likes
  • 3817 Views
  • 9 replies
  • 10 likes

Superuser Contribution Why can't I change the order of my songs in my playlist

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...

  • Visitor
  • I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked...
  • OscarDC
  • Moderator
  • 13145 Views
  • 6 replies
  • 0 likes
  • 13145 Views
  • 6 replies
  • 0 likes

Bring bass booster to mobile

We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer.

  • Casual Listener
  • We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer. 
  • 29 Views
  • 0 replies
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  • 29 Views
  • 0 replies
  • 0 likes