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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to set this app to use wifi only. People have been asking for it for ten year...
PlanPremiumCountryArgentinaDeviceSamsung Galaxy A03 CoreOperating SystemAndroid 11 My Question or IssueHow to add a specific folder for local files?When I allow show audio files at this device (Mostrar archivos de audio de este dispositivo) at local ...
Hello, I've had this strange problem for a while, when casting to my Google Nest Mini. Sometimes the songs don't load and when they do they randomly stop for a while and then continue and then stop and so on. The experience of listening to music like...
PlanPremiumCountry DeviceS21 Ultra - newest OSOperating SystemWindows 10 My Question or IssueI swear to god I am losing my **** mind with this "app".It all started out of nowhere.I can listen to all of my songs (online and local song files) on the de...
PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...
There's a promotion currently running by Spotify to get a Google home miniAnd that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is no option to disable that. Spotify this is not okay,...
PlanSpotify Premium FamilyCountryGermanyDeviceXoro HMT 200Operating
SystemAndroid 4.4.2 My Question or IssueI have not been able to log in
to Spotify for several weeks. The error message is: Spotify Premium
Account required.
I have one. However, I hav...
Plan - Premium FamilyCountry - USADevice - Pixel 5Operating System - Android 12 My Question or IssueI get push notifications for podcasts that I do not follow. See screen shots, I do not follow Behind the Bastards or It Could Happen Here, but I am ge...
PlanPremiumCountryUSDeviceSamsung Galaxy S22Operating SystemOne UI version 5.1Android Version 13 Google play system update March 1, 2023My Question or IssueWhy I can't download Spotify to my Samsung
PlanPremiumCountry Device Operating SystemAndroid 13 My Question or IssueIf you're reading this, could you please:- Enable offline mode- Move storage to SD card- Reboot phone- Reply to this post with: - Logged off after reboot? Yes/No - Android Versi...
I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings of the app there is no option to enable a car mode t...
PlanFreeCountryUSAPhoneMoto Z Play DroidOperating SystemAndroid 8.0.0 My Question or IssueI have Spotify v 8.5.60.1013. Until a couple weeks ago I could preview songs, but now cannot. I typically search for an artist, then tap SEE DISCOGRAPHY, then t...
PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...
Hi,Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the beginning.How do I fix this?
PlanPremiumCountryPakistanDeviceInfinix Note 7 and Desktop PCOperating SystemAndroid 10 and on desktop Win 10 My Question or IssueSo i have noticed that lots of features of Spotify App (Including the New UI, Karaoke, Discovery feed, Hey Spotify, Spot...
PlanPremiumCountryUSADeviceGoogle Pixel 6XL Operating SystemAndroid 13 My Question or IssueForce stop is no longer working for my Spotify app. It works for every other app that it is meant to work for but Spotify just won't turn off. Background data ...
On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image) However, the sorting I have chosen for my playlists on desktop is not reflected on mobile. I would lik...
PlanPremiumCountryGreeceDeviceHonor 20 LiteOperating SystemAndroid Pie My Question or IssueI used to have an Offline Mode shortcut in my notifications panel,which vanished a few hours ago. The app was last updated late May so I don't know what to do?...
I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...
We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer.