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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114250 Views

26 replies

4 likes

  • 114250 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229680 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229680 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588583 Views

79 replies

3 likes

  • 588583 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483954 Views

580 replies

42 likes

Account
Free
  • 483954 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution How do I get podcasts to play in the same order as the sorting?

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Casual Listener

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

BobDoo

Casual Listener

32802 Views

20 replies

2 likes

  • 32802 Views
  • 20 replies
  • 2 likes

Superuser Contribution My playlist grayed out

PlanFree/PremiumCountryUSA DeviceSamsung GalaxyA13Onn Tablet (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Playlist is grayed out on both my Samsung Galxy A13...

Regular

Plan Free/Premium Country USA   Device Samsung GalaxyA13 Onn Tablet  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android  (iOS 10, Android Oreo...

Novy

Moderator

118 Views

1 replies

0 likes

  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing about ten seconds in

I start playing Spotify through the widget on my phone, and about ten seconds into the song it stops. It only starts again when I open the app specifically and keep it open on my phone even when the phone is locked. Any other app being open stops the...

Visitor

I start playing Spotify through the widget on my phone, and about ten seconds into the song it stops. It only starts again when I open the app specifically and keep it open on my phone even when the ...

JaniSpot

Newbie

8905 Views

6 replies

0 likes

  • 8905 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify notifications no longer show text previews

Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have already tried reinstalling the app and adjusting the...

Music Fan

Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have a...

demi5684

Music Fan

448 Views

6 replies

0 likes

messages
notification
  • 448 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify disconnecting from car

Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music from the car nor the phone. It will drop out and t...

Music Fan

Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music...

bdv123

Visitor

8521 Views

12 replies

0 likes

  • 8521 Views
  • 12 replies
  • 0 likes

Superuser Contribution Turn off shuffle for Audiobooks

Is there a way to turn off shuffle for audiobooks in the Free Version?

Visitor

Is there a way to turn off shuffle for audiobooks in the Free Version?

Drewy

Newbie

3591 Views

3 replies

0 likes

audibook
shuffle
  • 3591 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pixel watch

PlanPremiumCountryBelgiumDeviceGoogle pixel 7 proOperating SystemAndroid 13 My Question or IssueHello i cannot hear sound from spotify on my pixel watch .... Aller is update , connecter wifi or bluetooth ....but nothing !!! When i choose connected to...

Casual Listener

  Plan Premium Country Belgium Device Google pixel 7 pro Operating System Android 13   My Question or Issue Hello i cannot hear sound from spotify on my pixel watch .... Aller is...

mcookeharvey

Regular

4100 Views

6 replies

1 likes

  • 4100 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution App Logo

PlanFree/PremiumCountryTurkeyDeviceSamsung A36 5GOperating SystemAndroid 16 My Question or IssueHello I want that disco ball logo for my app and yes I'm using the latest version but still uses the default logo and never changed. What's the reason can...

Newbie

Plan Free/Premium Country Turkey Device Samsung A36 5G Operating System Android 16   My Question or Issue Hello I want that disco ball logo for my app and yes I'm using the latest vers...

Joan

Moderator

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android no sound

PlanPremium DeviceMoto G10Android My Question or IssueI have no sound when playing tracks.I do have sound when selecting items such as 'Explore Genres' I've read many of the similar threads and have tried(amongst other things) all of the following:Mu...

Casual Listener

Plan Premium   Device Moto G10 Android   My Question or Issue I have no sound when playing tracks. I do have sound when selecting items such as 'Explore Genres'   I've read ...

Yordan

Moderator

1303 Views

6 replies

3 likes

  • 1303 Views
  • 6 replies
  • 3 likes

Superuser Contribution Discover Weekly not updating

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content. in recent weeks the playlists have not been updating. I've tried signing out and back in clearing cache etc but no luck. I do use private ...

Regular

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content.   in recent weeks the playlists have not been updating.    I've trie...

ShayAnhai

Casual Listener

4816 Views

13 replies

0 likes

  • 4816 Views
  • 13 replies
  • 0 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

pabulous

Music Fan

3668 Views

15 replies

0 likes

  • 3668 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Music keeps stopping and then going to beginning

PlanFamilyCountryUSADeviceSamsumg Galaxy A15 5GOperating SystemOne UI 8.0Andriod 16 My Question or IssueWhen listening to music (this doesnt happen all the time) but my music will stop, then when i try to play it using my headphones or earbuds it wil...

Regular

Plan Family Country USA Device Samsumg Galaxy A15 5G Operating System One UI 8.0 Andriod 16   My Question or Issue When listening to music (this doesnt happen all the time) but my mu...

MihailY

Moderator

1318 Views

10 replies

0 likes

  • 1318 Views
  • 10 replies
  • 0 likes

Cómo recuperar mi música en un dispositivo nuevo?

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están por fa ayudaaa!!

Visitor

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están 😭😭😭 por fa ayudaaa!!

Gemeniss

Visitor

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Regular

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

DVanderfin10

Visitor

92965 Views

319 replies

63 likes

Android
google cast
receiver
spotify connect
  • 92965 Views
  • 319 replies
  • 63 likes

Superuser Contribution 2026 RAV4: Android Auto skipping Spotify songs when using steering wheel control

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 5GOperating SystemAndroid 15My Question or IssueWhen using Android Auto in a 2026 Toyota RAV4, pressing the steering wheel "Next Track" button causes Spotify to skip two songs instead of one. Th...

Newbie

Plan Premium Country United States Device Samsung Galaxy S21 5G Operating System Android 15 My Question or Issue When using Android Auto in a 2026 Toyota RAV4, pressing the steering wheel "N...

Maria

Moderator

476 Views

1 replies

0 likes

2026
android auto
rav4
skipping
Steering wheel
Toyota
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 20/Party of the year infinite loading

PlanFreeCountryBrazilDevice(Galaxy A11)Operating System(Android 12) My Question or IssueI've discovered about the party of the year thing on May 12th, ive got to the app's main page and there it was. I clicked on it, the golden was seal appeared and ...

Newbie

Plan Free Country Brazil Device (Galaxy A11) Operating System (Android 12)   My Question or Issue I've discovered about the party of the year thing on May 12th, ive got to the app's ma...

Zeit3

Visitor

5211 Views

17 replies

0 likes

  • 5211 Views
  • 17 replies
  • 0 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" error

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

Yordan

Moderator

33579 Views

30 replies

3 likes

  • 33579 Views
  • 30 replies
  • 3 likes

[All Platforms] Devices do not properly sync play status between each other

PlanPremiumCountryUSA DeviceWeb (Windows/Chrome Browser), Windows application, Samsung S21 FEOperating SystemWindows 11, Android 16 My Question or IssueI tried to surface this issue here years ago (https://community.spotify.com/t5/Android/Spotify-not...

Regular

Plan Premium Country USA   Device Web (Windows/Chrome Browser), Windows application, Samsung S21 FE Operating System Windows 11, Android 16   My Question or Issue I tried to surf...

373 Views

0 replies

1 likes

resume
Status
sync
  • 373 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify is trying to play notification is not going away

PlanFreeDeviceXiaomi Note 9Operating SystemAndroidMy Question or IssueHello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is trying to play. This notification is not going away. I tried clean ...

Newbie

Plan Free Device Xiaomi Note 9 Operating System Android My Question or Issue Hello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is tr...

bigkruz

Visitor

6523 Views

10 replies

0 likes

  • 6523 Views
  • 10 replies
  • 0 likes