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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390227 Views

545 replies

34 likes

Account
Free
  • 390227 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8124 Views

0 replies

7 likes

  • 8124 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify being controlled by other users on the same family plan and wifi

PlanPremium FamilyCountryCanadaDeviceAndroid, Samsung Galaxy S23+, S23, S25 UltraOperating SystemAndroid 16 My Question or IssueWhen trying to control three separate Spotify sessions with separate devices, while NOT starting a Jam, Spotify decides th...

Casual Listener

Plan Premium Family Country Canada Device Android, Samsung Galaxy S23+, S23, S25 Ultra Operating System Android 16   My Question or Issue When trying to control three separate Spotify ...

MihailY

Moderator

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable autoplay on Android auto when starting the car

PlanFree/PremiumCountryUKDeviceOnePlus 10TOperating SystemAndroid 14 My Question or IssueI use Spotify with Android auto and I find it great.There's one annoying feature however: when I start the car, Spotify automatically starts to play the music/po...

Casual Listener

Plan Free/Premium Country UK Device OnePlus 10T Operating System Android 14   My Question or Issue I use Spotify with Android auto and I find it great. There's one annoying feature ho...

user-removed

Not applicable

16404 Views

10 replies

1 likes

  • 16404 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify disconnecting from car

Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music from the car nor the phone. It will drop out and t...

Music Fan

Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music...

EvilPuppetMaste

Regular

6416 Views

11 replies

0 likes

  • 6416 Views
  • 11 replies
  • 0 likes

Superuser Contribution Songtext doesn't load

DeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueFor every song I listen to, I always get the message that the text cannot be uploaded. I subscribed for 10,99€/month.What can be done? Thanks for your help.

Visitor

    Device Samsung Galaxy S10e Operating System Android    My Question or Issue For every song I listen to, I always get the message that the text cannot be uploaded. I su...

Vasil

Moderator

231 Views

1 replies

0 likes

Samsung
  • 231 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music keeps playing when I disconnect from Bluetooth

During the last few days whenever I disconnect my phone from Bluetooth Spotify keeps playing the music. Using a Motorola Moto G54, I have tried uninstalling and reinstalling the app but this hasn't worked.

Visitor

During the last few days whenever I disconnect my phone from Bluetooth Spotify keeps playing the music. Using a Motorola Moto G54, I have tried uninstalling and reinstalling the app but this hasn't w...

Vasil

Moderator

7781 Views

4 replies

0 likes

  • 7781 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue disappearing after closing app

My queue disappears after closing the app, latest version of Android app has been installed and problem still remaining.

Casual Listener

My queue disappears after closing the app, latest version of Android app has been installed and problem still remaining.  

3thereal_LynXX

Casual Listener

3068 Views

7 replies

0 likes

  • 3068 Views
  • 7 replies
  • 0 likes

Superuser Contribution Não estou conseguindo ouvir minhas músicas offline mesmo já baixadas

Já tentei todos os métodos possíveis ditos no site do próprio Spotify para solucionar meu problema mas ainda não consegui

Visitor

Já tentei todos os métodos possíveis ditos no site do próprio Spotify para solucionar meu problema mas ainda não consegui

drpedtogv

Casual Listener

43682 Views

8 replies

2 likes

  • 43682 Views
  • 8 replies
  • 2 likes

Superuser Contribution Tracks on a Playlist starting 15 seconds in

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too. I can't seem to attach my screenshot of my settings but All my Track Transitions and Listening Control settings are off. Thanks...

Casual Listener

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too.   I can't seem to attach my screenshot of my settings but All my Trac...

Novy

Moderator

242 Views

3 replies

0 likes

  • 242 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sharing via message required?

My Question or IssueSo I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album, but now takes me to a chat window where I have to c...

Casual Listener

My Question or Issue So I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album...

psycho_k1tty

Newbie

613 Views

2 replies

1 likes

  • 613 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify thinks I'm abroad?

I can't log in to Spotify on Android. It says I can only use Spotify Abroad for 14 days. I haven't left my town in months. A town only a few hundred miles from the exact center of the mainland US, sp there is no way I could have accidentally connecte...

Music Fan

I can't log in to Spotify on Android. It says I can only use Spotify Abroad for 14 days. I haven't left my town in months. A town only a few hundred miles from the exact center of the mainland US, sp...

Yordan

Moderator

4194 Views

18 replies

2 likes

  • 4194 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution Audio constantly cuts out.

PlanPremiumCountry DeviceTCL 20 proOperating SystemWhat ever the current android version is My Question or IssueI've been using your app for 2 years with no issues until this weekend. The audio cuts out at random intervals but it shows on screen that...

Casual Listener

Plan Premium Country   Device TCL 20 pro Operating System What ever the current android version is   My Question or Issue I've been using your app for 2 years with no issues until...

Rocklover

Regular

61193 Views

44 replies

7 likes

  • 61193 Views
  • 44 replies
  • 7 likes

STOP Spotify from opening automatically in car already!

PlanPremiumCountryCalifornia DeviceSamsung S22 My Question or IssueI've been trying to get Spotify to stop automatically opening in my car every time I start it for the better part of a year now. I've read and tried EVERY possibly fix and nothing has...

Casual Listener

Plan Premium Country California  Device Samsung S22   My Question or Issue I've been trying to get Spotify to stop automatically opening in my car every time I start it for the bet...

Jess893

Visitor

15150 Views

13 replies

7 likes

  • 15150 Views
  • 13 replies
  • 7 likes

Superuser Contribution How do you report or fix wrong lyrics?

PlanPremium DuoCountryColombiaDeviceHuawei Y9 2019Operating SystemAndroid 9 My Question or IssueI have recently moved to Premium, and something I have liked is the synced lyrics option. But I cannot help but notice that there are some songs that eith...

Newbie

Plan Premium Duo Country Colombia Device Huawei Y9 2019 Operating System Android 9   My Question or Issue I have recently moved to Premium, and something I have liked is the synced lyr...

SamiDrift

Visitor

50747 Views

37 replies

26 likes

Wrong Lyrics
  • 50747 Views
  • 37 replies
  • 26 likes

Solved!!Superuser Contribution spotify lagging out and crashing

PlanPremium DevicePixel 9aOperating SystemAndroid 16 My Question or IssueSince about a week every time i open my Spotify app it would work for a few seconds and then start lagging and stop responding and sometimes crashed after.I have tried the commo...

Casual Listener

Plan Premium   Device Pixel 9a Operating System Android 16   My Question or Issue Since about a week every time i open my Spotify app it would work for a few seconds and then start...

Ivelina

Moderator

699 Views

7 replies

0 likes

  • 699 Views
  • 7 replies
  • 0 likes

Superuser Contribution App crashes when searching your recents

PremiumCountryUnited States Devicemoto g stylus Operating SystemAndroid 12My Question or IssueThe app crashes when I try to look at my recents

Regular

Premium Country United States  Device moto g stylus  Operating System Android 12 My Question or Issue The app crashes when I try to look at my recents

Ivelina

Moderator

329 Views

1 replies

1 likes

  • 329 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Downloads on SD card gets deleted after reeboot

PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...

Regular

Plan Premium Country   Device Galaxy A52  Operating System Android 12    My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup T...

JimPAX

Casual Listener

3170 Views

12 replies

2 likes

  • 3170 Views
  • 12 replies
  • 2 likes

Superuser Contribution Search from car Google says "Only for Spotify Premium"....

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCyprusDevice(Samsun Galaxy S20 FE 5g/Hyundai i10)Operating System(Android Auto/ Android/ Google Search) My Questio...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Cyprus Device (Samsun Galaxy S20 FE 5g/Hyundai i10) ...

Joan

Moderator

382 Views

1 replies

0 likes

Android
android auto
google
  • 382 Views
  • 1 replies
  • 0 likes

Shuffle is on and i cant turn it off

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I turn thus shuffle off, it's on in every playlist I make and I can't seem to turn it ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...

ginzino

Visitor

492 Views

2 replies

0 likes

  • 492 Views
  • 2 replies
  • 0 likes

Why are my playlists not loading

Every time I want to select my own playlists, I get a never ending loading screen. The only thing that works is going on to artist profiles and play their music there. I genuinely don't understand why this is happening, however I do have a very old p...

Visitor

Every time I want to select my own playlists, I get a never ending loading screen. The only thing that works is going on to artist profiles and play their music there. I genuinely don't understand wh...

jonasslo

Newbie

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes