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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385720 Views

544 replies

34 likes

Account
Free
  • 385720 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7981 Views

0 replies

7 likes

  • 7981 Views
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  • 7 likes

Superuser Contribution App drains battery since recent updates

DeviceSamsung Galaxy A55Operating SystemAndroid 15/OneUi My Question or IssueSince like a week or so, the app draws at least 3x as much battery as it did before. It really empties it out like crazy, and even android battery settings report Spotify as...

Regular

  Device Samsung Galaxy A55 Operating System Android 15/OneUi   My Question or Issue Since like a week or so, the app draws at least 3x as much battery as it did before.  It re...

Yasserplf

Visitor

822 Views

5 replies

1 likes

  • 822 Views
  • 5 replies
  • 1 likes

Superuser Contribution UI problems while saving songs

Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...

Newbie

Greetings everyone.    I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...

Eni

Moderator

244 Views

1 replies

0 likes

"UI"
saving music
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

Casual Listener

  Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...

palexkrupnik

Regular

5189 Views

12 replies

3 likes

  • 5189 Views
  • 12 replies
  • 3 likes

Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

Visitor

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

meaoww

Visitor

3154 Views

4 replies

5 likes

  • 3154 Views
  • 4 replies
  • 5 likes

Superuser Contribution Android Troubleshooting Guide

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...

Moderator

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues:   Basic Troubleshooting: Reboot y...

530 Views

0 replies

2 likes

Android
  • 530 Views
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  • 2 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

Bestfootie

Regular

403539 Views

60 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 403539 Views
  • 60 replies
  • 5 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Yordan

Moderator

2103 Views

6 replies

1 likes

  • 2103 Views
  • 6 replies
  • 1 likes

Superuser Contribution I want suggested music to play at the end of an album/Playlist.

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it plays suggested songs within the Playlist instead of at...

Visitor

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it play...

Vasil

Moderator

2736 Views

4 replies

1 likes

  • 2736 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to keep Spotify from Auto playing in the car

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to keep Spotify from auto playing in the car. All possible relevant settings in the car; ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to ...

daledowning

Visitor

976 Views

2 replies

1 likes

  • 976 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won’t play on Astell & Kern sr25 music player

PlanPremium CountryUKDeviceAstell and Kern sr25 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter much faffing about I have downloaded and installed Spotify on the sr25 and can log in and see all my playlists etc, can ...

Casual Listener

Plan Premium  Country UK Device Astell and Kern sr25  Operating System (iOS 10, Android  Oreo, Windows 10,etc.)   My Question or Issue After much faffing about I have do...

jameskmf

Casual Listener

5306 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Nothing happens after scanning Spotify code

PlanFreeCountryGermanDeviceSamsung Galaxy A22 4G, Xiaomi ?Operating SystemAndroid 13, ?My Question or IssueWhen I try to scan the Spotify code like shown in the screen recording nothing happens and I get sent back to the search menu. I let other peop...

Regular

Plan Free Country German Device Samsung Galaxy A22 4G, Xiaomi ? Operating System Android 13, ? My Question or Issue When I try to scan the Spotify code like shown in the screen recording not...

DMF84

Newbie

6822 Views

44 replies

4 likes

  • 6822 Views
  • 44 replies
  • 4 likes

Superuser Contribution No chapters in audiobooks

PlanPremiumCountryUS In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not help

Casual Listener

  Plan Premium Country US   In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not hel...

Maria

Moderator

5115 Views

29 replies

6 likes

  • 5115 Views
  • 29 replies
  • 6 likes

Superuser Contribution Why have over half of my "Liked Songs" disappeared from the mobile app?

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (you can't search for them, you can't filter for the...

Newbie

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (...

Alex493

Visitor

2885 Views

5 replies

3 likes

  • 2885 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Search keyboard does not appear automatically

Plan Premium Country PL Device Google Pixel 7A Operating System Android 16 My Question or Issue Hi, for the past couple of years i found very helpful that right after opening the android app, picking magnifying glass for search, a keyboard automatica...

Casual Listener

Plan Premium Country PL Device Google Pixel 7A Operating System Android 16   My Question or Issue Hi, for the past couple of years i found very helpful that right after openi...

Maria

Moderator

2423 Views

15 replies

13 likes

Android
bug
keyboard
Search
  • 2423 Views
  • 15 replies
  • 13 likes

Android fails to transfer to Cast Speaker Group, but works on iOS and web player

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my phone when I cast to a different Cast Speaker Group (...

Regular

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my ph...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Data Usage for Podcast Downloads

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a question regarding the data usage of podcast streaming/downloads. Although all of...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have ...

Dessi

Moderator

755 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Why are my downloads disappearing every day? Spare me the generic reply pls

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, comments, even watched videos and none of the solutio...

Regular

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, co...

L3P3

Casual Listener

7042 Views

19 replies

1 likes

  • 7042 Views
  • 19 replies
  • 1 likes

Superuser Contribution Re: My repeat button is missing

I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I have a shuffle button, but no loop.

Newbie

I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I...

Novy

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Shuffle not working on Android

PlanPremiumCountryUsDeviceGalaxy 23 feOperating SystemWhatever it comes with My Question or IssueSmart shuffle only stays on for 8-9 seconds and doesn't add anything new in those few seconds. Perhaps this is due to you guys working on shuffle for iOS...

Visitor

  Plan Premium Country Us Device Galaxy 23 fe Operating System Whatever it comes with   My Question or Issue Smart shuffle only stays on for 8-9 seconds and doesn't add anything ...

Novy

Moderator

181 Views

1 replies

0 likes

  • 181 Views
  • 1 replies
  • 0 likes

Liked songs not showing when offline

I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist but can only access about 100 when offline even thou...

Visitor

I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist b...

Amay

Spotify Star

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes