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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7111 Views

0 replies

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Superuser Contribution Options does not appear.

Plan: BasicCountry: SingaporeDevice: Xiaomi 15 UltraOperating System: Android 15Version: 9.0.50.416 When long pressing any item on Spotify (Playlists, songs, albums, artists, podcasts, etc.) the options menu does not fully open. It only shows the nam...

Newbie

Plan: Basic Country: Singapore Device: Xiaomi 15 Ultra Operating System: Android 15 Version: 9.0.50.416   When long pressing any item on Spotify (Playlists, songs, albums, artists, podcast...

Amay

Spotify Star

497 Views

1 replies

0 likes

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Superuser Contribution Android auto shortcuts are just "recent" items.

It used to be that Spotify would show things like Daily Mixes and Disclver Weekly in Android Auto. Now it only shows recent items in the "shortcut" section. This really prohibits my enjoyment in the car as it sorta inhibits me from listening to anyth...

Casual Listener

It used to be that Spotify would show things like Daily Mixes and Disclver Weekly in Android Auto. Now it only shows recent items in the "shortcut" section. This really prohibits my enjoyment in the ...

Ivelina

Moderator

739 Views

3 replies

0 likes

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Superuser Contribution Blend Header pushes down pause button to incorrect location

PlanPremiumCountryUnited StatesDevicePixel 9aOperating SystemAndroid 15 (BD4A.250505.003), Spotify (9.0.50.416)My Question or IssueSee image below. The pause button is clearly in the wrong spot. Closing the Start A Blend advertisement restores the pa...

Newbie

Plan Premium Country United States Device Pixel 9a Operating System Android 15 (BD4A.250505.003), Spotify (9.0.50.416) My Question or Issue See image below. The pause button is clearly in th...

Ivelina

Moderator

411 Views

1 replies

0 likes

  • 411 Views
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Failed payment

59 payment transaction failed but payment was credit card

Visitor

59 payment transaction failed but payment was credit card

Bittencourt

Spotify Star

418 Views

1 replies

0 likes

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Superuser Contribution Spotify will not play through bluetooth

PremiumCountryThe Netherlands AndroidSamsung Galaxy A52Only Spotify refuses to play through bluetooth on my phone.Is there anyone else with a similar problem?

Casual Listener

Premium Country The Netherlands  Android Samsung Galaxy A52 Only Spotify refuses to play through bluetooth on my phone. Is there anyone else with a similar problem?  

OscarDC

Moderator

341 Views

1 replies

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Cover art won't let me add more than 1 image

I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more

Visitor

I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

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I can't download my music in two devices.

Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the first device has the music. If I delete the music from ...

Newbie

Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the firs...

Amay

Spotify Star

271 Views

1 replies

0 likes

Android
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Volume safety on my phone kicks in after 15 minutes

PlanPremiumCountryNorwayDeviceMotorola Edge 30Operating SystemAndroid 14 My Question or Issue So I get in my car, start Spotify and get driving with the volume on my phone set to max, while I adjust the volume of the music with my car's audio control...

Roadie

Plan Premium Country Norway Device Motorola Edge 30 Operating System Android 14   My Question or Issue   So I get in my car, start Spotify and get driving with the volume on my p...

Bittencourt

Spotify Star

251 Views

1 replies

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Spotify STOP DOWNLOADING CACHE ON MY DEVICE!!

I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever This user had the same problem that doesn't seem to be fixed ...

Casual Listener

I want Spotify to download and store songs in cache when not required !!  Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever&nbsp...

387 Views

0 replies

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Superuser Contribution Skip button

PlanFree/PremiumCountryUSADeviceOnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spotify on my this phone

Newbie

Plan Free/Premium Country USA Device OnePlus Nord N300   When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spot...

OscarDC

Moderator

353 Views

1 replies

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Lokale Dateien mit Freundinnen teilen?

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

Visitor

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

AdamDamon

Community Legend

303 Views

1 replies

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Superuser Contribution When you add a song to the queue it doesn't play from scratch

PlanPremiumCountry DeviceSamsung Galaxy A52Operating SystemAndroid 14 My Question or IssueWhen I stop a song and add it to the queue (to repeat it one more time and no more), it plays in the time I added it. For example, I'm playing a song till the m...

Visitor

Plan Premium Country   Device Samsung Galaxy A52 Operating System Android 14   My Question or Issue When I stop a song and add it to the queue (to repeat it one more time and no m...

Susan_GP

Moderator

235 Views

1 replies

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I found a error in mobile application...I reach you out but got no replys

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and bang I got new fresh account from unknown email. I...

Casual Listener

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and...

Amay

Spotify Star

270 Views

1 replies

0 likes

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Superuser Contribution I keep adding a family member and it keeps deleting his account.

I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it before and they said they fixed it but they didn't....

Casual Listener

I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it ...

AlejaR

Moderator

360 Views

3 replies

0 likes

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Why are my playlists not loading

Every time I want to select my own playlists, I get a never ending loading screen. The only thing that works is going on to artist profiles and play their music there. I genuinely don't understand why this is happening, however I do have a very old p...

Visitor

Every time I want to select my own playlists, I get a never ending loading screen. The only thing that works is going on to artist profiles and play their music there. I genuinely don't understand wh...

jonasslo

Newbie

411 Views

2 replies

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Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...

7111 Views

0 replies

7 likes

  • 7111 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify keeps repeating same single song

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip past it. It just keeps playing the same one song. I ...

Visitor

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip p...

Ivelina

Moderator

481 Views

1 replies

0 likes

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Jam not working

Jam feature is not working even after taking the premium subscription

Visitor

Jam feature is not working even after taking the premium subscription

osornios

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
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Perdi mi celular

No puedo acceder a mi cuenta premium

Visitor

No puedo acceder a mi cuenta premium

Bittencourt

Spotify Star

390 Views

1 replies

0 likes

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My spotify won't play the Smiths

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son only by the Smiths and this happens with every sing...

Visitor

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son ...

Bittencourt

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes