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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386248 Views

544 replies

34 likes

Account
Free
  • 386248 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8005 Views

0 replies

7 likes

  • 8005 Views
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Superuser Contribution Sound glitches in the Spotify app on OnePlus Pad 3

PlanPremiumCountryGermanyDeviceOnePlus Pad 3Operating SystemAndroid 15 (OxygenOS) My Question or IssueHello! I got a new OnePlus Pad 3, and when I listen to music on Spotify, the sound sometimes randomly glitches. It sounds like micro high-pitched be...

Casual Listener

Plan Premium Country Germany Device OnePlus Pad 3 Operating System Android 15 (OxygenOS)   My Question or Issue Hello! I got a new OnePlus Pad 3, and when I listen to music on Spotify,...

Ivelina

Moderator

327 Views

3 replies

0 likes

  • 327 Views
  • 3 replies
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Why does Spotify remove downloads after ejecting the SIM and microSD cards?

PlanPremiumCountryRomaniaDeviceSamsung A3 2017Operating SystemAndroid Oreo My Question or IssueI removed my SIM and microSD cards (both on the same tray), then placed them back, and i noticed my downloads (2.000+ songs stored on the microSD card) wer...

Visitor

Plan Premium Country Romania Device Samsung A3 2017 Operating System Android Oreo   My Question or Issue I removed my SIM and microSD cards (both on the same tray), then placed th...

albertsanjuan

Newbie

849 Views

4 replies

1 likes

  • 849 Views
  • 4 replies
  • 1 likes

Superuser Contribution Features for free user on the mobile

PlanFreeCountryFranceDeviceRedmi Note 9Operating SystemAndroid 10 QP1A.190711.020 My Question or Issuewhy I can't listen to my playlists as I want on mobile. when can i listen à la carte to the titles of my choice in my playlists. Why Spotify does no...

Composer

Plan Free Country France Device Redmi Note 9 Operating System Android 10 QP1A.190711.020   My Question or Issue why I can't listen to my playlists as I want on mobile. when can i liste...

Dobiidob35

Visitor

1235 Views

4 replies

0 likes

Free
Listen
Playlists
  • 1235 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stopped using DSP effect

PlanPremiumCountrySerbiaDeviceRedmi Note 10 ProOperating SystemAndroid My Question or IssueFew days ago, Spotify app just stopped using system DSP effects like Dolby Atmos,Adjust sound to Headphones, Equalizer and such... regardless if I am playing t...

Casual Listener

Plan Premium Country Serbia Device Redmi Note 10 Pro Operating System Android   My Question or Issue Few days ago, Spotify app just stopped using system DSP effects like Dolby Atmos, ...

OscarDC

Moderator

517 Views

5 replies

0 likes

  • 517 Views
  • 5 replies
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Superuser Contribution Spotify uygulamasını güncellememe rağmen neden yeni özellikler yüklenmiyor?

Spotify uygulamamı Android telefonumda güncelledim ama ona rağmen "güncellemelerin" Bölümü gelmedi. Uygulama şuan son sürümde.

Visitor

Spotify uygulamamı Android telefonumda güncelledim ama ona rağmen "güncellemelerin" Bölümü gelmedi. Uygulama şuan son sürümde.

Drottooctavius

Newbie

1052 Views

2 replies

0 likes

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Superuser Contribution When switching between WiFi to data, or vice versa, Spotify will stop playing music.

PlanPremiumCountryUSADeviceNexus 5Operating SystemAndroid Oreo My Question or IssueWhen switching between WiFi and data, Spotify will stop playing the song I'm listening to without crashing or freezing. Pausing then playing does nothing and skipping ...

Music Fan

Plan Premium Country USA Device Nexus 5 Operating System Android Oreo   My Question or Issue When switching between WiFi and data, Spotify will stop playing the song I'm listening...

Phillthedrill

Visitor

3100 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

Newbie

Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...

Xenomorph80

Casual Listener

2697 Views

10 replies

3 likes

  • 2697 Views
  • 10 replies
  • 3 likes

Spotify is not working ONLY on my phone +RANT

PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...

Newbie

Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS   My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...

201 Views

0 replies

0 likes

andriod
  • 201 Views
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Superuser Contribution App drains battery since recent updates

DeviceSamsung Galaxy A55Operating SystemAndroid 15/OneUi My Question or IssueSince like a week or so, the app draws at least 3x as much battery as it did before. It really empties it out like crazy, and even android battery settings report Spotify as...

Regular

  Device Samsung Galaxy A55 Operating System Android 15/OneUi   My Question or Issue Since like a week or so, the app draws at least 3x as much battery as it did before.  It re...

Yasserplf

Visitor

843 Views

5 replies

1 likes

  • 843 Views
  • 5 replies
  • 1 likes

Superuser Contribution UI problems while saving songs

Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...

Newbie

Greetings everyone.    I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...

Eni

Moderator

248 Views

1 replies

0 likes

"UI"
saving music
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

Casual Listener

  Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...

palexkrupnik

Regular

5201 Views

12 replies

3 likes

  • 5201 Views
  • 12 replies
  • 3 likes

Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

Visitor

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

meaoww

Visitor

3155 Views

4 replies

5 likes

  • 3155 Views
  • 4 replies
  • 5 likes

Superuser Contribution Android Troubleshooting Guide

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...

Moderator

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues:   Basic Troubleshooting: Reboot y...

532 Views

0 replies

2 likes

Android
  • 532 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

Bestfootie

Regular

403804 Views

60 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 403804 Views
  • 60 replies
  • 5 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Yordan

Moderator

2125 Views

6 replies

1 likes

  • 2125 Views
  • 6 replies
  • 1 likes

Superuser Contribution I want suggested music to play at the end of an album/Playlist.

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it plays suggested songs within the Playlist instead of at...

Visitor

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it play...

Vasil

Moderator

2748 Views

4 replies

1 likes

  • 2748 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to keep Spotify from Auto playing in the car

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to keep Spotify from auto playing in the car. All possible relevant settings in the car; ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to ...

daledowning

Visitor

992 Views

2 replies

1 likes

  • 992 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won’t play on Astell & Kern sr25 music player

PlanPremium CountryUKDeviceAstell and Kern sr25 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter much faffing about I have downloaded and installed Spotify on the sr25 and can log in and see all my playlists etc, can ...

Casual Listener

Plan Premium  Country UK Device Astell and Kern sr25  Operating System (iOS 10, Android  Oreo, Windows 10,etc.)   My Question or Issue After much faffing about I have do...

jameskmf

Casual Listener

5316 Views

11 replies

0 likes

  • 5316 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Nothing happens after scanning Spotify code

PlanFreeCountryGermanDeviceSamsung Galaxy A22 4G, Xiaomi ?Operating SystemAndroid 13, ?My Question or IssueWhen I try to scan the Spotify code like shown in the screen recording nothing happens and I get sent back to the search menu. I let other peop...

Regular

Plan Free Country German Device Samsung Galaxy A22 4G, Xiaomi ? Operating System Android 13, ? My Question or Issue When I try to scan the Spotify code like shown in the screen recording not...

DMF84

Newbie

6846 Views

44 replies

4 likes

  • 6846 Views
  • 44 replies
  • 4 likes

Superuser Contribution No chapters in audiobooks

PlanPremiumCountryUS In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not help

Casual Listener

  Plan Premium Country US   In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not hel...

Maria

Moderator

5126 Views

29 replies

6 likes

  • 5126 Views
  • 29 replies
  • 6 likes