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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394876 Views

546 replies

35 likes

Account
Free
  • 394876 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8395 Views

0 replies

7 likes

  • 8395 Views
  • 0 replies
  • 7 likes

Superuser Contribution Add to playlist menu doesn't show all the playlists the track was already added to

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I open "add to playlist" menu for the track, it sometimes doesn't show all the playlists which already have this track in them on top. But when you sta...

Regular

  Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I open "add to playlist" menu for the track, it sometimes doesn't s...

Dessi

Moderator

336 Views

3 replies

1 likes

Addtoplaylist
  • 336 Views
  • 3 replies
  • 1 likes

App crashes when I receive a notification

PlanPremiumCountryUSDeviceSamsung Galaxy A15Operating SystemAndroid My Question or IssueFor whatever reason, the app crashes whenever I get a notification and I have to restart it like I never had the app open or playing music to begin with.

Visitor

Plan Premium Country US Device Samsung Galaxy A15 Operating System Android   My Question or Issue For whatever reason, the app crashes whenever I get a notification and I have to resta...

Amay

Spotify Star

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

Ivelina

Moderator

13012 Views

5 replies

0 likes

  • 13012 Views
  • 5 replies
  • 0 likes

Superuser Contribution Search tab crashing on my account whenever I tap on anything

Plan: PremiumCountry: UK Device: Pixel 7Operating System: Android 16 For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happens on my account. When I sign in on the same phone with my wife’s account,...

Regular

Plan: Premium Country: UK   Device: Pixel 7 Operating System: Android 16   For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happen...

Quat1e

Regular

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify On Android has issues with Lossless.

PlanPlatinumCountryIndiaDeviceS24 UltraOperating SystemAndroid 16 My Question or Issue We recently got Platinum plan for listenning to Lossless content. Problem arises in downloading. All the time there is this message saying Redownload to stream in ...

Music Fan

Plan Platinum Country India Device S24 Ultra Operating System Android 16   My Question or Issue   We recently got Platinum plan for listenning to Lossless content. Problem arises...

MihailY

Moderator

1701 Views

17 replies

1 likes

  • 1701 Views
  • 17 replies
  • 1 likes

Superuser Contribution App disappears from home screen

PlanPremiumCountryUSADevicePixel 9aOperating SystemAndroid My Question or IssueAfter reinstalling (due to recent podcast issue) app on home screen disappears. The widget stays available and I can pull up Spotify from the full app menu, but my home sc...

Casual Listener

Plan Premium Country USA Device Pixel 9a Operating System Android    My Question or Issue After reinstalling (due to recent podcast issue) app on home screen disappears. The widge...

OscarDC

Moderator

453 Views

3 replies

0 likes

App
home screen
Shortcut
  • 453 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not playing on Bluos System

My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there is no sound, and it keeps trying to go to the next song. Sound is wo...

Casual Listener

    My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there...

Lee68

Casual Listener

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot like songs on lock screen

PlanPremiumCountryAUTDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueI've done some research and it seems like I should be able to like songs on the lock screen by pulling down the lock screen banner. However, it doesn't let me. W...

Regular

Plan Premium Country AUT Device Huawei Honor 10 Operating System Android 10   My Question or Issue I've done some research and it seems like I should be able to like songs on the lock ...

Sulmaz

Regular

7847 Views

13 replies

0 likes

  • 7847 Views
  • 13 replies
  • 0 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

fogisbeautiful

Newbie

16779 Views

11 replies

0 likes

  • 16779 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Rewind/Previous button is greyed out.

I can't rewind or go to the previous song that just played because the button is always greyed. I'm just listening to one of my playlists. Also none of the other buttons are greyed out. Is there any way to fix this, as sometimes I accidentally skip t...

Casual Listener

I can't rewind or go to the previous song that just played because the button is always greyed. I'm just listening to one of my playlists. Also none of the other buttons are greyed out. Is there any ...

JP3001

Visitor

104742 Views

22 replies

0 likes

  • 104742 Views
  • 22 replies
  • 0 likes

Superuser Contribution Browsing with Android not working

PlanPremiumCountryFinlandDeviceOnePlus Nord CE 3 Lite 5GOperating SystemOxygenOS 15 My Question or IssueWhen clicking "Search" on my phone, and then trying to browse different themes clicking boxes e.g. "Audiobooks", "Pop", "Rock" etc. Spotify app im...

Gig Goer

Plan Premium Country Finland Device OnePlus Nord CE 3 Lite 5G Operating System OxygenOS 15   My Question or Issue When clicking "Search" on my phone, and then trying to browse differen...

Novy

Moderator

339 Views

3 replies

0 likes

  • 339 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Design bug]Playlist search scroll locked

PlanPremiumDeviceSamsung Galaxy A9Operating SystemAndroid 10 My Question or IssueWhen searching in a playlist, spotify does not allow you to scroll down mor to acces bottom songs. The play menu is still at the bottom, and thus covering the bottem res...

Casual Listener

Plan Premium Device Samsung Galaxy A9 Operating System Android 10   My Question or Issue When searching in a playlist,  spotify does not allow you to scroll down mor to acces bottom...

Eni

Moderator

292 Views

1 replies

0 likes

playlist
Scroll
Search
  • 292 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Jam Auto-Invite does not work.

PlanPremiumCountryUSA Device(Samsung S24+)Operating System(Android 16 One UI 8.0) My Question or IssueMy Galaxy S24+ extremely new phone doesnt support auto invite apparently according to Spotify app it says (Auto-invite people nearby Auto-invite isn...

Regular

Plan Premium Country USA 🇺🇸 Device (Samsung S24+) Operating System (Android 16 One UI 8.0)   My Question or Issue My Galaxy S24+ extremely new phone doesnt support auto invite appare...

Novy

Moderator

2968 Views

8 replies

1 likes

  • 2968 Views
  • 8 replies
  • 1 likes

Superuser Contribution Lossless playback of a song played first time buffers alot (sudden stops in playback)

PlanPremium platinum CountryIndia DevicePixel 8 pro Operating System(Android 16 My Question or IssueLossless playback of less popular songs keeps stopping during playback like its buffering BUT its not buffering as i can stream a 4k video on yt at th...

Visitor

  Plan Premium platinum  Country India   Device Pixel 8 pro  Operating System (Android 16   My Question or Issue Lossless playback of less popular songs keeps sto...

Dessi

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app with large amount of downloaded content is slow and crashing

PlanPremium DuoCountryUSADevicePixel 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have observed that, the more media I have downloaded in Spotify for offline play, the slower the app gets at launch and search. As...

Newbie

Plan Premium Duo Country USA Device Pixel 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have observed that, the more media I have downloa...

Lauren_Ipsum

Casual Listener

2789 Views

13 replies

2 likes

  • 2789 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution Can't edit playlist order on Android - Premium

PlanPremiumCountryUnited Kingdom DevicePixel 6aOperating SystemAndroid 16 My Question or Issue Hello all. Per the title - I and another member of my family subscription can't edit the order of tracks in our Playlists. This worked fine until yesterday...

Regular

Plan Premium Country United Kingdom  Device Pixel 6a Operating System Android 16   My Question or Issue   Hello all.   Per the title - I and another member of my...

bkdg100

Casual Listener

2475 Views

32 replies

2 likes

  • 2475 Views
  • 32 replies
  • 2 likes

Superuser Contribution Genius Behind the Lyrics removed?

My Question or IssueWas the Genius Behind the Lyrics feature removed from the mobile app? If so, when? It doesn't seem to be there anymore with songs that ARE showing it on Roku and/or Chromecast (Chromecast shows it on more songs than Roku). Just wo...

Composer

  My Question or Issue Was the Genius Behind the Lyrics feature removed from the mobile app?  If so, when?  It doesn't seem to be there anymore with songs that ARE showing it on Roku...

KristinBdot

Newbie

9020 Views

8 replies

1 likes

  • 9020 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

Regular

  Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...

neoprodigy

Roadie

85138 Views

103 replies

60 likes

  • 85138 Views
  • 103 replies
  • 60 likes

Superuser Contribution stop spotify playing podcasts

Plannot sure - paying for extra contentCountryItalyDeviceSamsung Galaxy S20 plusOperating SystemAndroid 13 My Question or IssueI'm subscribed to 1 payment podcast which delivers a new episode every day at 5pm. After listening to the new episode, spot...

Regular

Plan not sure - paying for extra content Country Italy Device Samsung Galaxy S20 plus Operating System Android 13   My Question or Issue I'm subscribed to 1 payment podcast which deliv...

IceCoolMilkyT

Newbie

1520 Views

11 replies

0 likes

  • 1520 Views
  • 11 replies
  • 0 likes