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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117968 Views

27 replies

4 likes

  • 117968 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237399 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237399 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598138 Views

79 replies

3 likes

  • 598138 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490738 Views

581 replies

42 likes

Account
Free
  • 490738 Views
  • 581 replies
  • 42 likes

Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

Kabbie

Visitor

30785 Views

85 replies

21 likes

  • 30785 Views
  • 85 replies
  • 21 likes

Superuser Contribution Audiobook sound issue

PlanPremiumCountrySweden DeviceSamsung Galaxy S23 ULTRAOperating SystemAndroid 16, One UI 8.5 My Question or IssueThis audiobook is not producing any sound. Other audiobooks work normally for me, but this one has no audio output at all. Please invest...

Regular

Plan Premium Country Sweden  Device Samsung Galaxy S23 ULTRA Operating System Android 16, One UI 8.5   My Question or Issue This audiobook is not producing any sound. Other audiob...

MihailY

Moderator

290 Views

5 replies

0 likes

audio book
  • 290 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sound keeps briefly dropping out

Plan: Premium DuoCountry: UKOS: Android 16Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposite effect. There are two problems:Gapless playback doesn't always w...

Regular

Plan: Premium Duo Country: UK OS: Android 16 Device: Google Pixel Tablet   I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposit...

henry22s

Newbie

2141 Views

6 replies

0 likes

  • 2141 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I found the root cause of disappearing cache!

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, especially on Android 16, please try these steps:Step...

Roadie

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, es...

佐藤アキラ

Roadie

2653 Views

23 replies

17 likes

  • 2653 Views
  • 23 replies
  • 17 likes

Solved!! Load time longer than expected (+60 seconds) when internet connection is on.

PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...

Casual Listener

Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12   My Question or Issue When device is connected to internet, with any type of connecti...

Jrjm

Casual Listener

487 Views

2 replies

0 likes

Android
performance
  • 487 Views
  • 2 replies
  • 0 likes

Superuser Contribution Casting volume control button not displayed when sharing and playing music via Spotify Connect

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16 My Question or Issue Recently, we found an issue in the internal test that Connecting a PC sharing and playing music via Spotify app, not display the ...

Music Fan

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16   My Question or Issue Recently, we found an issue in the internal te...

Vinny945

Music Fan

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does Spotify play my song on max volume whenever i skip forward a song

Whenever i skip forward any song on my phone spotify plays the song for a split second at max volume, which really hurts my ears im not noticing

Visitor

Whenever i skip forward any song on my phone spotify plays the song for a split second at max volume, which really hurts my ears im not noticing

AlejaR

Moderator

538 Views

3 replies

1 likes

  • 538 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Podcasts]"That didn't work right" error when clicking on the Podcasts tab

Plan Premium Country Israel Device Samsung galaxy S23 Operating System Android 16 My Question or Issue Hi Spotify Support / Community, ​I'm experiencing an issue with the Android app where I cannot access the Podcasts section: ​Every time I tap on th...

Newbie

  Plan Premium Country Israel Device Samsung galaxy S23 Operating System Android 16 My Question or Issue   Hi Spotify Support / Community, ​I'm experiencing a...

Yordan

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This Phone" Audio Output Option Missing When BT Is Connected to Spotify---BUGID:11407028

PlanPremiumCountryIndiaDeviceOPPO FindX9 Pro、Pixel 8 ProOperating SystemAndroid 17 My Question or IssueWhen playing music after connecting a BT speaker to Spotify, the 'This Phone' audio output option is missing,only the BT speaker is displayed.*【Ope...

Music Fan

Plan Premium Country India Device OPPO FindX9 Pro、Pixel 8 Pro Operating System Android 17   My Question or Issue When playing music after connecting a BT speaker to Spotify, the '...

Vinny945

Music Fan

488 Views

5 replies

0 likes

  • 488 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't swipt right to add to queue in ep preview screen

PlanPremiumCountryNLDeviceSamsung S25Operating SystemAndroid 16 One UI 8.0 My Question or IssueI can't swipt right to add to queue in ep preview screen (before it has been released). Regular queueing works. I can't seem to attach a screenshot on this...

Casual Listener

Plan Premium Country NL Device Samsung S25 Operating System Android 16 One UI 8.0   My Question or Issue I can't swipt right to add to queue in ep preview screen (before it has been re...

Dessi

Moderator

124 Views

1 replies

0 likes

Play queue
prerelease
preview
upcoming release
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

Joãotobaldini

Newbie

21188 Views

14 replies

4 likes

  • 21188 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution The number of episodes is not updating (in 'My Episodes')

PlanPremiumCountrySpainDeviceSamsung Galaxy A42Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12My Question or IssueFor several versions now, the number of pending episodes has not been updating — it just keeps accumulating.When I ope...

Music Fan

Plan Premium Country Spain Device Samsung Galaxy A42 Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 12 My Question or Issue For several versions now, the number of pe...

Karnaplosky

Music Fan

544 Views

5 replies

0 likes

  • 544 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs gone missing

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System  Android 9   My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...

Ns19

Casual Listener

85344 Views

12 replies

1 likes

Missing liked songs
  • 85344 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Can I see what date a song was added to my playlist on my android device?

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.comI'd like to know which date I added certain songs to a playlist of mine. The only answers I found are about how to do this...

Casual Listener

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.com I'd like to know which date I added certain songs to a playlist of mi...

Jacksen

Casual Listener

122270 Views

17 replies

3 likes

  • 122270 Views
  • 17 replies
  • 3 likes

Superuser Contribution Excessive background battery drain on Samsung (Accelerometer Wakelock)

PlanPremium DuoCountryGermanyDeviceSamsung Galaxy S25 UltraOperating SystemAndri My Question or IssueHi everyone,​I'm experiencing a strange issue on my Samsung Galaxy S25 Ultra (Android / One UI) regarding Spotify's background activity. ​After notic...

Casual Listener

Plan Premium Duo Country Germany Device Samsung Galaxy S25 Ultra Operating System Andri   My Question or Issue Hi everyone, ​I'm experiencing a strange issue on my Samsung Galaxy S25 ...

Vasil

Moderator

1620 Views

7 replies

0 likes

  • 1620 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't connect to Spotify with my Suunto 7 watch

Hello,I can no longer connect my Suunto 7 watch to Spotify.I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating. Plan Premium Country France Device Honor Magic 4 Pro ...

Music Fan

Hello, I can no longer connect my Suunto 7 watch to Spotify. I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating...

RICCI2

Visitor

11703 Views

49 replies

3 likes

  • 11703 Views
  • 49 replies
  • 3 likes

Solved!! Play through folder playlist

Why is it that I cannot play a folder that groups multiple play list on my Andorid device? I can play the folder on the PC and iOS apps.

Gig Goer

Why is it that I cannot play a folder that groups multiple play list on my Andorid device?  I can play the folder on the PC and iOS apps.

MattSuda

Spotify Star

1497 Views

4 replies

0 likes

  • 1497 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playing Multiple Playlists

Is there any way to configure Spotify to play multiple playlists, one after the other?

Casual Listener

Is there any way to configure Spotify to play multiple playlists, one after the other?

MattSuda

Spotify Star

8822 Views

6 replies

1 likes

  • 8822 Views
  • 6 replies
  • 1 likes

Solved!! Playing Multiple Playlists Within a Folder on Mobile

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueThis is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-amp-Shuffle-all-Tracks-in-Playlist-Folders/idi-p/1603026

Casual Listener

Plan Premium Country Chile Operating System Android   My Question or Issue This is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-...

MattSuda

Spotify Star

767 Views

1 replies

1 likes

  • 767 Views
  • 1 replies
  • 1 likes

Solved!! Play all playlist from a folder

Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in what version did you remove it so I can downgrade to ...

Music Fan

Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in wh...

MattSuda

Spotify Star

908 Views

3 replies

1 likes

  • 908 Views
  • 3 replies
  • 1 likes