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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114255 Views

26 replies

4 likes

  • 114255 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229689 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229689 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588594 Views

79 replies

3 likes

  • 588594 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483958 Views

580 replies

42 likes

Account
Free
  • 483958 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

n4-vl_uzkc03r

Newbie

451674 Views

61 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 451674 Views
  • 61 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

b-carman

Visitor

40095 Views

43 replies

12 likes

  • 40095 Views
  • 43 replies
  • 12 likes

App won't run in the background.

PlanPremiumCountryEngland/ UKDeviceMoto g35 Operating Systemandroid 16 My Question or IssueSo for some context, for two years, I've had an issue with my phone playing music —it usually cuts out randomly and unpredictably, because of this, I purchased...

Music Fan

Plan Premium Country England/ UK Device Moto g35  Operating System android 16   My Question or Issue So for some context, for two years, I've had an issue with my phone playing mu...

Billy-J

Spotify Star

437 Views

3 replies

0 likes

  • 437 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps moving my offline files from my SD card to my internal storage

PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...

Roadie

  Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11   My Question or Issue I tell Spotify to download my offline songs to my SD card.  It does ...

LukeHa

Newbie

4274 Views

10 replies

3 likes

  • 4274 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Spotify at meta quest (store) is restricted from south korea

PlanPremium(Family)CountrySouth Korea(Temporary)DeviceMeta Quest 3S My Question or Issue Spotify is unavailable even though korea is in service range.https://www.meta.com/experiences/spotify/7250002038460582/ And also it looks like just web link, so ...

Newbie

  Plan Premium(Family) Country South Korea(Temporary) Device Meta Quest 3S     My Question or Issue   Spotify is unavailable even though korea is in service range. ...

MihailY

Moderator

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

2968 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 2968 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

izuna0069

Newbie

59453 Views

130 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 59453 Views
  • 130 replies
  • 3 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

2450 Views

9 replies

0 likes

  • 2450 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

2097 Views

9 replies

0 likes

  • 2097 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Roadie

9922 Views

49 replies

11 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 9922 Views
  • 49 replies
  • 11 likes

Solved!! Crossfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Jbeltran303

Visitor

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album release dates removed from the app 9.1.32.2083

17th March update 9.1.32.2083. The album release date information has been removed from the app. Why?

Gig Goer

17th March update 9.1.32.2083.    The album release date information has been removed from the app.   Why? 

Joan

Moderator

701 Views

5 replies

1 likes

  • 701 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify free Android app broken after recent redesign update

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKs Issue started immediately after the recent Spotify redesig...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and ...

Ro75

Visitor

8585 Views

29 replies

5 likes

  • 8585 Views
  • 29 replies
  • 5 likes

Superuser Contribution Crash when reordering songs in mixed playlist

Hi Spotify!I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixed playlist. Steps to reproduce:0. Open the Spotify An...

Newbie

Hi Spotify! I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixe...

Joan

Moderator

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify canvas doesn't work

PlanPremiumCountryEthiopiaDevice(Samsung)Operating System(Android 16) My Question or IssueSo my spotify premium is not displaying canvas and some features are not working it only shows cover-page. Canvas is enabled in settings, data saver is disabled...

Casual Listener

Plan Premium Country Ethiopia Device (Samsung) Operating System (Android 16)   My Question or Issue So my spotify premium is not displaying canvas and some features are not working it ...

Yordan

Moderator

375 Views

3 replies

0 likes

  • 375 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

danpirro

Newbie

2901 Views

11 replies

5 likes

  • 2901 Views
  • 11 replies
  • 5 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

omairsr

Casual Listener

17047 Views

22 replies

20 likes

  • 17047 Views
  • 22 replies
  • 20 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

JamesKenway

Regular

2564 Views

10 replies

1 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 2564 Views
  • 10 replies
  • 1 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

Lime520

Casual Listener

5207 Views

11 replies

5 likes

  • 5207 Views
  • 11 replies
  • 5 likes

Superuser Contribution No Audio Scrubbing In Android

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing. I usually use Spotify in my car commuting to work. In iOS, audio scrubbing was both available on the lock screen and through my car'...

Newbie

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing.    I usually use Spotify in my car commuting to work. In iOS, audio s...

Vasil

Moderator

1306 Views

2 replies

4 likes

scrubbing
  • 1306 Views
  • 2 replies
  • 4 likes