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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6861 Views

0 replies

7 likes

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Superuser Contribution Spotify keeps skipping songs

this is android, Motorola G20, it started just today i put on a playlist and the songs kept skipping one thru another, i changed playlist and nothing changed, i restarted my phone multiple times, and nothing changed, i tried with and w/o headphones a...

Casual Listener

this is android, Motorola G20, it started just today i put on a playlist and the songs kept skipping one thru another, i changed playlist and nothing changed, i restarted my phone multiple times, and...

spotyfyskipssongs

Casual Listener

302 Views

2 replies

0 likes

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Superuser Contribution Andriod app running unbearably slowly

PlanPremiumCountryUSADeviceSamsung Galaxy S25 Ultra My Question or IssueThe other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however, spotify has been almost unusable. All apps run fine on the device and m...

Newbie

Plan Premium Country USA Device Samsung Galaxy S25 Ultra   My Question or Issue The other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however,...

Ivelina

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
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Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Yordan

Moderator

1477 Views

6 replies

1 likes

  • 1477 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Explore Premium" pop-up while logged in a Premium account

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...

Casual Listener

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Pre...

AlejaR

Moderator

517 Views

3 replies

0 likes

Android App
Bugs issues
Premium
skip track
  • 517 Views
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Superuser Contribution No edit playlist or shuffle button

PlanFreeCountryUSADeviceAndroid phoneOperating SystemSamsung??? Spotify app???? My Question or IssueThere is no edit playlist or shuffle button for me. They both only show up on other devices, which I can't use anymore because the charger for those b...

Casual Listener

Plan Free Country USA Device Android phone Operating System Samsung??? Spotify app????   My Question or Issue There is no edit playlist or shuffle button for me. They both only show u...

Yordan

Moderator

503 Views

3 replies

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Superuser Contribution Library won't shuffle recently played albums to the top and I can't add new songs to playlist

PlanPremium Student CountryNigeria DeviceTecno Pop 5 proOperating SystemAndroid 11 My Question or IssueWhen I play a song from an album or playlist, the album doesn't go to the top of the library, it stays down where it is and previously streamed son...

Casual Listener

  Plan Premium Student  Country Nigeria  Device Tecno Pop 5 pro Operating System Android 11   My Question or Issue When I play a song from an album or playlist, the alb...

Yordan

Moderator

281 Views

1 replies

0 likes

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Solved!!Superuser Contribution Repeat button missing in Spotify app on my Galaxy watch 6 classic

PlanPremiumCountryIndiaDeviceGalaxy watch 6 classicOperating SystemWear OS 5 My Question or IssueI am unable to find the repeat/loop button to repeat a song or a saved playlist on the Spotify app on the Galaxy watch 6 classic. I do see the button on ...

Casual Listener

Plan Premium Country India Device Galaxy watch 6 classic Operating System Wear OS 5   My Question or Issue I am unable to find the repeat/loop button to repeat a song or a saved playl...

krazor007

Casual Listener

563 Views

2 replies

0 likes

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Solved!!Superuser Contribution There is a horizontal line dividing in a playlist

PlanPremiumCountryAndroid My Question or IssueThere is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the tracks are below the line. This horizontal line appears in only one of my playlist and ...

Casual Listener

  Plan Premium Country Android    My Question or Issue There is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the track...

Neo7771

Casual Listener

497 Views

2 replies

0 likes

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Superuser Contribution Login screen issue on Polestar and Volvo (AAOS)

Plan: PremiumCountry: NetherlandsDevice: Polestar 2 (software 3.4.4)Operating System: Android Automotive (AAOS) My Question or Issue:Unable to login because of a weirdly formatted login screen. The app appears to be for mobile devices instead of a ca...

Casual Listener

Plan: Premium Country: Netherlands Device: Polestar 2 (software 3.4.4) Operating System: Android Automotive (AAOS)   My Question or Issue: Unable to login because of a ...

Joan

Moderator

4361 Views

34 replies

3 likes

Android Automotive
Login
Polestar 2
Volvo
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I am not using an Alexa to play music and on a playlist it ads random songs

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Spotify fix this pls I just got premium and it's the ...

Visitor

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Sp...

Jose_M

Spotify Star

314 Views

1 replies

0 likes

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Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

violetcities

Roadie

938 Views

4 replies

0 likes

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Superuser Contribution advertisement not playing

PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...

Regular

Plan Free Country Indonesia   Device Samsung Galaxy A12 Operating System Android 12   My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...

MihailY

Moderator

1131 Views

11 replies

0 likes

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Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

user-removed

Not applicable

1579 Views

9 replies

1 likes

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  • 9 replies
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Superuser Contribution Not allowing equlizer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

232 Views

1 replies

0 likes

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Solved!!Superuser Contribution App not working/ constantly loading

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library takes about 10minutes to load, and even then not all playlists load. When playing an...

Casual Listener

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15   My Question or Issue   When opening the app, the home section does not load at all. My library...

b240

Newbie

8070 Views

41 replies

4 likes

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Superuser Contribution Deletion of app data.

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not get transfered to my sd card.

Casual Listener

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not...

MihailY

Moderator

407 Views

1 replies

0 likes

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Superuser Contribution Playlist Locking

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meaning the creator cannot alter the playlist unless the...

Newbie

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meani...

Yordan

Moderator

844 Views

1 replies

0 likes

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  • 1 replies
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