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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375418 Views

541 replies

34 likes

Account
Free
  • 375418 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Superuser Contribution Battery drain - Motorola

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Newbie

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Maria

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Canvas still appears in playlist preview despite disabling in settings

PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...

Casual Listener

Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543   I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...

ribezaz

Spotify Star

716 Views

5 replies

3 likes

  • 716 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't control the volume of my phone when I've joined a Jam of someone else.

PlanPremiumCountrySpainDeviceXiaomi Poco Phone M4 Pro 5GOperating SystemAndroid 13 My Question or IssueWhen I join someone elses jam, and I join on their device I can't control the volume of MY phone. Note that i understand that I can't control the h...

Newbie

Plan Premium Country Spain Device Xiaomi Poco Phone M4 Pro 5G Operating System Android 13   My Question or Issue When I join someone elses jam, and I join on their device I can't contr...

AlejaR

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...

Visitor

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...

VTGroup

Casual Listener

870 Views

2 replies

0 likes

  • 870 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

MihailY

Moderator

10174 Views

34 replies

0 likes

  • 10174 Views
  • 34 replies
  • 0 likes

Superuser Contribution Version .593 auto starts dolby equalizer

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next song it plays. dolby just creates distortions and ...

Regular

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next...

GabryB06

Casual Listener

7128 Views

25 replies

7 likes

  • 7128 Views
  • 25 replies
  • 7 likes

Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Music Fan

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

Eagle_One

Newbie

699 Views

6 replies

0 likes

  • 699 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps playing the same queue

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...

Casual Listener

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...

TalmonClayton

Casual Listener

5264 Views

6 replies

3 likes

  • 5264 Views
  • 6 replies
  • 3 likes

Superuser Contribution How to search for user

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

Visitor

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

AzureSchmazzer

Casual Listener

12121 Views

4 replies

0 likes

  • 12121 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist plays in recently added order even when sorting.

PlanPremiumCountryUSADeviceSamsung Galaxy A15Operating SystemAndroid 14 My Question or IssueWhen I sort my playlist and start playing it while sorted, it should play in the order displayed. However, it starts playing in the recently added order. In t...

Regular

Plan Premium Country USA Device Samsung Galaxy A15 Operating System Android 14   My Question or Issue When I sort my playlist and start playing it while sorted, it should play in the o...

Normington

Visitor

1029 Views

11 replies

0 likes

  • 1029 Views
  • 11 replies
  • 0 likes

Superuser Contribution Widget on Android Auto no longer appears

PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 16 My Question or IssueSince updating to Android 16 a few weeks ago, the widget no longer appears on Android Auto when playing music or podcasts, when I'm using another app.

Newbie

  Plan Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue Since updating to Android 16 a few weeks ago, the widget no longer appears on Android...

Novy

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove recommendations from my good morning section???

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Visitor

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Cutesychristiangurl

Casual Listener

2448 Views

4 replies

1 likes

  • 2448 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify connect not working on Soundbar sony ht-st5000

PlanPremiumCountryNetherlands DeviceSony ht-st5000 My Question or IssueHi, Since yesterday I am not able to use spotify connect on my soundbar. Soundbar is fully operational and chromecast spotify plugin is working. When I open Spotify on my Android ...

Newbie

  Plan Premium Country Netherlands    Device Sony ht-st5000    My Question or Issue Hi,   Since yesterday I am not able to use spotify connect on my soundbar...

dan_kwc2000

Regular

6359 Views

24 replies

4 likes

  • 6359 Views
  • 24 replies
  • 4 likes

Superuser Contribution Search order issues

Plan PremiumCountry United States Devicemoto g stylus 5GOperating SystemAndroid 12My Question or IssueSongs don't change order in search after you play them

Regular

  Plan Premium Country United States    Device moto g stylus 5G Operating System Android 12 My Question or Issue Songs don't change order in search after you play them&nb...

Eni

Moderator

240 Views

6 replies

0 likes

  • 240 Views
  • 6 replies
  • 0 likes

Superuser Contribution Multiple Issues with the UI in Landscape Mode on Tablets

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7+Operating SystemAndroid 13 My IssuesYour Library tab is left bound and uses the whole width of the screen, while content in Home and Search is contained in a box in the center and doesn't scale to the ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7+ Operating System Android 13   My Issues Your Library tab is left bound and uses the whole width of the screen, while content in ...

MeraBattt

Newbie

2011 Views

5 replies

2 likes

  • 2011 Views
  • 5 replies
  • 2 likes

Superuser Contribution How to see Local files by Folders?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have many local mp3 organized by folders. When trying to add a file to a playlist, Local Files p...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have many ...

AndyJBM

Newbie

2821 Views

4 replies

7 likes

  • 2821 Views
  • 4 replies
  • 7 likes

Superuser Contribution Video on podcasts has stopped working

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

Visitor

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

OddArachnid

Newbie

25379 Views

49 replies

22 likes

  • 25379 Views
  • 49 replies
  • 22 likes

Superuser Contribution Toshiba Smart TV No Sound

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...

Regular

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...

ElleReese

Visitor

4572 Views

11 replies

0 likes

mute
no sound
Smart TV
sound
Toshiba
  • 4572 Views
  • 11 replies
  • 0 likes

I want my playlist to Repeat

When all the songs in the playlist have played go to the beginning and play the playlist again.

Visitor

When all the songs in the playlist have played go to the beginning and play the playlist again.

Kit_White

Casual Listener

22582 Views

2 replies

1 likes

  • 22582 Views
  • 2 replies
  • 1 likes

Can't hear sound post update

PlanPremiumCountryIndiaDeviceOneplus 12Operating SystemAndroid 15Software Version CPH2573_15.0.0.860 (EX01V80P01)My Question or IssuePost Sportify version update to 9.0.84.1338 and Android September security update (CPH2573_15.0.0.860 (EX01V80P01) no...

Casual Listener

Plan Premium Country India Device Oneplus 12 Operating System Android 15 Software Version CPH2573_15.0.0.860 (EX01V80P01) My Question or Issue Post Sportify version update to 9.0.84.1338 an...

Soum16

Casual Listener

321 Views

2 replies

0 likes

  • 321 Views
  • 2 replies
  • 0 likes