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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222175 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222175 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578795 Views

79 replies

3 likes

  • 578795 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476850 Views

577 replies

40 likes

Account
Free
  • 476850 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Spotify starts and stops after a couple of seconds

PlanPremiumCountryUKDevicePixel 10Operating SystemAndroid 16 My Question or Issue I had first had this problem on my old Pixel 3, but now it has returned with a vengeance to my new phone. I think the play button still shows the play icon after it has...

Casual Listener

  Plan Premium Country UK Device Pixel 10 Operating System Android 16   My Question or Issue   I had first had this problem on my old Pixel 3, but now it has returned ...

Joan

Moderator

821 Views

4 replies

0 likes

  • 821 Views
  • 4 replies
  • 0 likes

Superuser Contribution All playlists and albums empty

PlanFreeCountrySpainDeviceFairphone 5Operating SystemAndroid 15 My Question or IssueI have never been on Premium. Yet, I was able to listen to the music with adds. Today, absolutely all playlists and albums got empty. Is Spotify no longer freemium? O...

Newbie

Plan Free Country Spain Device Fairphone 5 Operating System Android 15   My Question or Issue I have never been on Premium. Yet, I was able to listen to the music with adds. Today, abs...

AlejaR

Moderator

149 Views

1 replies

0 likes

  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting my own playlists in Android mobile no more possible

It was always possible to sort my own playlists by pulling down and pushing on the sort button right beside the search bar. However, since 2 weeks, this button does not show up anymore on my own playlists. This is all the more surprising, as other pl...

Casual Listener

It was always possible to sort my own playlists by pulling down and pushing on the sort button right beside the search bar. However, since 2 weeks, this button does not show up anymore on my own play...

AlejaR

Moderator

262 Views

3 replies

0 likes

  • 262 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to close the spotify app on phone?

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spotify because I don't want my latest song to keep app...

Casual Listener

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spot...

HeatherMo

Visitor

23732 Views

6 replies

1 likes

  • 23732 Views
  • 6 replies
  • 1 likes

Superuser Contribution Issue with Playlist sorting when adding a song to a playlist

PlanPremium DuoCountryGermany DeviceHuawei P20 Pro Operating SystemAndroid 10Spotify Version9.1.42.2058 My standard sorting option when adding songs to a playlist is "recently added" so my most used playlists are always on top! Problem is that the ne...

Regular

Plan Premium Duo Country Germany  Device Huawei P20 Pro  Operating System Android 10 Spotify Version 9.1.42.2058   My standard sorting option when adding songs to a playlist...

kosh_ac

Regular

858 Views

5 replies

0 likes

Android
playlist
  • 858 Views
  • 5 replies
  • 0 likes

Não estou conseguindo ouvir músicas da minha playlist.

As músicas da minha playlist as vezes não aparece pra mim e quando aparece, vou clicar para ouvir, elas ficam passando em modo aleatório sem parar, aí não consigo escutar uma música, fica trocando. PaísBrasilSistemaAndroid Minha pergunta ou problema

Visitor

As músicas da minha playlist as vezes não aparece pra mim e quando aparece, vou clicar para ouvir, elas ficam passando em modo aleatório sem parar, aí não consigo escutar uma música, fica trocando. ...

MateusM

Spotify Star

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Repetitive skipping

Spotify continously skipped over 10+ songs and then stopped and played one and it doesnt stop once the app is open. Does anyone have a similar issue?

Regular

Spotify continously skipped over 10+ songs and then stopped and played one and it doesnt stop once the app is open. Does anyone have a similar issue?  

AlexanderCizevsky

Casual Listener

1879 Views

22 replies

2 likes

  • 1879 Views
  • 22 replies
  • 2 likes

Superuser Contribution Why have the podcasts I listen to suddenly started playing backwards?

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already listened to after it finishes.

Visitor

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already list...

Baconbracelet

Newbie

3122 Views

3 replies

2 likes

  • 3122 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Audio constantly cuts out.

PlanPremiumCountry DeviceTCL 20 proOperating SystemWhat ever the current android version is My Question or IssueI've been using your app for 2 years with no issues until this weekend. The audio cuts out at random intervals but it shows on screen that...

Casual Listener

Plan Premium Country   Device TCL 20 pro Operating System What ever the current android version is   My Question or Issue I've been using your app for 2 years with no issues until...

ksnvibes

Newbie

86738 Views

45 replies

8 likes

  • 86738 Views
  • 45 replies
  • 8 likes

Solved!! Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

Visitor

Plan Premium Country UK Device LG V30 Operating System Android 8.0.0   My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...

MaReeMe

Casual Listener

2003 Views

4 replies

4 likes

  • 2003 Views
  • 4 replies
  • 4 likes

Superuser Contribution [AAOS] Spotify for Android Automotive brought in line with other versions of the app

Plan - premium Country - Australia Device _ Polestar 2 Operating System - Android Automotive My Question or IssueThis Version of the app needs some major attention. Not everything loads or appears. Artists albums are missing when looking up an artist...

Regular

Plan - premium   Country - Australia   Device _ Polestar 2   Operating System - Android Automotive     My Question or Issue This Version of the app needs some major...

mitico303

Newbie

4585 Views

10 replies

12 likes

Android Automotive
Polestar
Renault
Volvo
  • 4585 Views
  • 10 replies
  • 12 likes

Superuser Contribution Song preview / album cover not sharing in Facebook app.

When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview sharing on Facebook" posted by asandro but the lin...

Casual Listener

When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview...

Jaybyrd

Visitor

2239 Views

5 replies

1 likes

  • 2239 Views
  • 5 replies
  • 1 likes

Superuser Contribution App forgets which songs are downloaded

PlanPremiumCountryUkDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueApp forgets which songs and playlists I've downloaded, I don't have to redownload properly though it seems, as they instantly complete, it looks like the app i...

Newbie

Plan Premium Country Uk Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue App forgets which songs and playlists I've downloaded, I don't have to redownload p...

AlejaR

Moderator

141 Views

1 replies

0 likes

  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos on home screen autoplay despite auto play turned off in settings

PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings

Roadie

Plan Free/Premium Operating System Android   My Question or Issue     Videos on home screen autoplay despite auto play turned off in settings    

onlytocomplain

Roadie

1904 Views

9 replies

2 likes

  • 1904 Views
  • 9 replies
  • 2 likes

Superuser Contribution [SOLVED] Spotify 'Local Files' Songs Not Syncing Seamlessly Between PC and Phone

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome! PlanPremiumDevicesPhone 1: Nothing Phone (2a)Phone 2: Samsung Galaxy S10eLaptop: Lenovo Think...

Casual Listener

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome!   Plan Premium Devices Phone 1: ...

nayabuna

Visitor

8757 Views

9 replies

0 likes

  • 8757 Views
  • 9 replies
  • 0 likes

Superuser Contribution Music pausing during ad on phone

So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happens even though the game is completely muted. If ther...

Visitor

So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happen...

OscarDC

Moderator

1367 Views

3 replies

0 likes

  • 1367 Views
  • 3 replies
  • 0 likes

Spotify crash while playing music

No specific repro steps. ```type: crashuserType: full.secondarypackage: com.spotify.music:141048200, targetSdk 36osVersion: google/mustang/mustang:16/BP4A.260205.001/2026042101:user/release-keysuid: 1010231 (u:r:untrusted_app:s0:c231,c256,c522,c768)c...

Newbie

No specific repro steps.   ``` type: crash userType: full.secondary package: com.spotify.music:141048200, targetSdk 36 osVersion: google/mustang/mustang:16/BP4A.260205.001/2026042101:user/...

110 Views

0 replies

0 likes

  • 110 Views
  • 0 replies
  • 0 likes

Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

Visitor

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...

RawBlow

Visitor

14674 Views

4 replies

3 likes

  • 14674 Views
  • 4 replies
  • 3 likes

Superuser Contribution Re: Canvas is not working

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

Newbie

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

TomiC202

Casual Listener

5705 Views

7 replies

1 likes

  • 5705 Views
  • 7 replies
  • 1 likes