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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7342 Views

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Superuser Contribution Can't open any playlist from mobile app

When I open any playlist, it just tells me "Something went wrong, have another go?" PlanPremium FamilyCountryJapanDeviceSamsung Galaxy s24 ultraOperating SystemAndroid 15, oneui 7 My Question or Issue

Casual Listener

When I open any playlist, it just tells me "Something went wrong, have another go?"   Plan Premium Family Country Japan Device Samsung Galaxy s24 ultra Operating System Android 15, oneu...

Novy

Moderator

380 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Music Fan

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

Eagle_One

Newbie

666 Views

6 replies

0 likes

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Superuser Contribution Música para de tocar quando muda para a próxima faixa

Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamente. Isso acontece com frequênciaPlanoPremiumPaísBra...

Casual Listener

Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamen...

OscarDC

Moderator

622 Views

3 replies

0 likes

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Superuser Contribution Unable to join jam session on any device

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 15 My Question or IssueI am unable to listen Jam sessions. When joining the jam, Pixel 7 Pro shows "the host device cannot play this content"I tried other devices, such as an iPhone and...

Newbie

  Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 15   My Question or Issue I am unable to listen Jam sessions.  When joining the jam, Pixel 7 Pro s...

Ivelina

Moderator

717 Views

1 replies

0 likes

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You have found a premium content error

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

221 Views

1 replies

0 likes

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[SOLVED] Spotify 'Local Files' Songs Not Syncing Seamlessly Between PC and Phone

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome! PlanPremiumDevicesPhone 1: Nothing Phone (2a)Phone 2: Samsung Galaxy S10eLaptop: Lenovo Think...

Casual Listener

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome!   Plan Premium Devices Phone 1: ...

Thijsieee99

Casual Listener

1037 Views

1 replies

0 likes

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Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

BodomBeldam

Newbie

1776 Views

4 replies

1 likes

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Superuser Contribution Everything is broken...

I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones...PlanPremiumCountryGermanyDeviceSamsung Galaxy s23+Op...

Newbie

I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones... ...

Novy

Moderator

299 Views

1 replies

0 likes

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Superuser Contribution Most songs disappearing randomly out of my playlists

So, today I updated the app after not using it for less than a week and once I opened it, my entire playlist of one specific artist, was gone. Empty. Besides one singular song. I was gonna just play the other, mixed with other artists one, but that o...

Casual Listener

So, today I updated the app after not using it for less than a week and once I opened it, my entire playlist of one specific artist, was gone. Empty. Besides one singular song. I was gonna just play ...

Amay

Spotify Star

381 Views

1 replies

0 likes

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unable to open spotify via pop up

PlanFreeCountryIndonesiaDeviceOppo A60Operating SystemAndroid 14My Question or IssueI can't open spotify via pop-up like usually, but it opens the app instead

Visitor

Plan Free Country Indonesia Device Oppo A60 Operating System Android 14 My Question or Issue I can't open spotify via pop-up like usually, but it opens the app instead

Amay

Spotify Star

237 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps skipping songs

this is android, Motorola G20, it started just today i put on a playlist and the songs kept skipping one thru another, i changed playlist and nothing changed, i restarted my phone multiple times, and nothing changed, i tried with and w/o headphones a...

Casual Listener

this is android, Motorola G20, it started just today i put on a playlist and the songs kept skipping one thru another, i changed playlist and nothing changed, i restarted my phone multiple times, and...

spotyfyskipssongs

Casual Listener

323 Views

2 replies

0 likes

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Superuser Contribution Andriod app running unbearably slowly

PlanPremiumCountryUSADeviceSamsung Galaxy S25 Ultra My Question or IssueThe other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however, spotify has been almost unusable. All apps run fine on the device and m...

Newbie

Plan Premium Country USA Device Samsung Galaxy S25 Ultra   My Question or Issue The other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however,...

Ivelina

Moderator

550 Views

1 replies

0 likes

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Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Yordan

Moderator

1688 Views

6 replies

1 likes

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Superuser Contribution "Explore Premium" pop-up while logged in a Premium account

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...

Casual Listener

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Pre...

AlejaR

Moderator

590 Views

3 replies

0 likes

Android App
Bugs issues
Premium
skip track
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Superuser Contribution No edit playlist or shuffle button

PlanFreeCountryUSADeviceAndroid phoneOperating SystemSamsung??? Spotify app???? My Question or IssueThere is no edit playlist or shuffle button for me. They both only show up on other devices, which I can't use anymore because the charger for those b...

Casual Listener

Plan Free Country USA Device Android phone Operating System Samsung??? Spotify app????   My Question or Issue There is no edit playlist or shuffle button for me. They both only show u...

Yordan

Moderator

536 Views

3 replies

0 likes

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Superuser Contribution Library won't shuffle recently played albums to the top and I can't add new songs to playlist

PlanPremium Student CountryNigeria DeviceTecno Pop 5 proOperating SystemAndroid 11 My Question or IssueWhen I play a song from an album or playlist, the album doesn't go to the top of the library, it stays down where it is and previously streamed son...

Casual Listener

  Plan Premium Student  Country Nigeria  Device Tecno Pop 5 pro Operating System Android 11   My Question or Issue When I play a song from an album or playlist, the alb...

Yordan

Moderator

297 Views

1 replies

0 likes

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Solved!!Superuser Contribution Repeat button missing in Spotify app on my Galaxy watch 6 classic

PlanPremiumCountryIndiaDeviceGalaxy watch 6 classicOperating SystemWear OS 5 My Question or IssueI am unable to find the repeat/loop button to repeat a song or a saved playlist on the Spotify app on the Galaxy watch 6 classic. I do see the button on ...

Casual Listener

Plan Premium Country India Device Galaxy watch 6 classic Operating System Wear OS 5   My Question or Issue I am unable to find the repeat/loop button to repeat a song or a saved playl...

krazor007

Casual Listener

615 Views

2 replies

0 likes

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Solved!!Superuser Contribution There is a horizontal line dividing in a playlist

PlanPremiumCountryAndroid My Question or IssueThere is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the tracks are below the line. This horizontal line appears in only one of my playlist and ...

Casual Listener

  Plan Premium Country Android    My Question or Issue There is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the track...

Neo7771

Casual Listener

529 Views

2 replies

0 likes

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