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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850298 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850298 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16792 Views
  • 3 replies
  • 0 likes
  • 16792 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Mobile Data Usage Android + Verizon

Plan: FAMILY PREMIUMPremium: YEPCountry: US Device: Pixel 5Operating System: Android 13 My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data. As a premium member since 2011/2012, I don't recall ever using this much mobile dat...

  • Newbie
  • Plan: FAMILY PREMIUM Premium: YEP Country: US   Device: Pixel 5 Operating System: Android 13    My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data.&nb...
  • Joan
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • Android
    data usage
    Mobile
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play entire song only a preview

PlanFreeCountryNew ZealandOperating SystemSamsung S7 Edge and Samsung S9+ My Question or IssueWhen we try to play a song, it will only play a preview of it, even though it's downloaded. It seems to work on shuffle though.

  • Casual Listener
  • Plan Free Country New Zealand Operating System Samsung S7 Edge and Samsung S9+     My Question or Issue When we try to play a song, it will only play a preview of it, even though i...
  • Dian
  • Moderator
  • 54674 Views
  • 19 replies
  • 6 likes
  • 54674 Views
  • 19 replies
  • 6 likes

Superuser Contribution Notifications mute my podcast

PlanPremiumCountryCanadaDevicePixel 7 PROOperating SystemAndroid Version 13 My Question or IssueI was on IOS before and none of that were happening i'm seeing alot of these post and nothing being fix for Android, so basicly while i'm listening to a p...

  • Visitor
  • Plan Premium Country Canada Device Pixel 7 PRO Operating System Android Version 13   My Question or Issue I was on IOS before and none of that were happening i'm seeing alot of these p...
  • MihailY
  • Moderator
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Album Not Showing Song List

I First Got Spotify About 3 Weeks ago and I Was and Have Been Able to Tap an Album and the List of songs will show in Order and Where I Can Tap On One and it plays or I Hit the Play Button and it goes through the album in Order. But Today I Tap on an...

  • Visitor
  • I First Got Spotify About 3 Weeks ago and I Was and Have Been Able to Tap an Album and the List of songs will show in Order and Where I Can Tap On One and it plays or I Hit the Play Button and it goe...
  • MihailY
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 66 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starts playing a sleep playlist betwen 20:30 and 21:00 each night.

PremiumNorwayDeviceSamsung S20 ultra 5gOperating SystemAndroid 10 My Question or IssueEvery night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called sleep from spotify. I have no active wakeup timer after 8am on the phone ...

  • Casual Listener
  • Premium Norway Device Samsung S20 ultra 5g Operating System Android 10   My Question or Issue Every night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called s...
  • joeblow99
  • Visitor
  • 57169 Views
  • 17 replies
  • 4 likes
  • Android
    autoplay
    Samsung
    wakeup
  • 57169 Views
  • 17 replies
  • 4 likes

Solved!!Superuser Contribution Spotify taking over my playlist and limiting options

Hi! Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists.What is happening, and how do I get my playlists back?  

Screenshot_20230105_124450_Spotify.jpg
  • Casual Listener
  • Hi!  Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists. What is happening, and how do I get my playlists ba...
  • IdaHao
  • Casual Listener
  • 91 Views
  • 2 replies
  • 0 likes
  • 91 Views
  • 2 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

  • Visitor
  • Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...
  • Eni
  • Moderator
  • 1601 Views
  • 5 replies
  • 2 likes
  • Android
    JRE
    Videos
  • 1601 Views
  • 5 replies
  • 2 likes

Superuser Contribution Widget Controls in notification area are gone (Android)

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I have to switch over to Spotify anytime I want to s...

  • Visitor
  • I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I...
  • OscarDC
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Solved!! When pressed play or next it locks the screen

PlanPremiumCountryCzech repDeviceLenovo Tab P11 PlusOperating SystemAndroid 11 My Question or IssueHi.As I typed in Subject. Even when screen locked, I can press play or whatever on a small bar, but it shuts down screen again and again. Thank you ver...

  • Casual Listener
  •   Plan Premium Country Czech rep Device Lenovo Tab P11 Plus Operating System Android 11   My Question or Issue Hi. As I typed in Subject.  Even when screen locked, I can pr...
  • kaworu_bloodpaw
  • Roadie
  • 77 Views
  • 3 replies
  • 0 likes
  • 77 Views
  • 3 replies
  • 0 likes

Spotify is not playing in Samsung S22

Premium Family plan DeviceSamsung Galaxy S22Operating SystemAndroid Version 13 Spotify application is opening, when I search for playlist or song and select them to play. There is no response from the application and the songs are not playing. I have...

  • Casual Listener
  • Premium Family plan   Device Samsung Galaxy S22 Operating System Android Version 13   Spotify application is opening, when I search for playlist or song and select them to play. Ther...
  • kaworu_bloodpaw
  • Roadie
  • 130 Views
  • 3 replies
  • 0 likes
  • 130 Views
  • 3 replies
  • 0 likes

Android Auto Playlist Order

PlanPremiumCountryUSA Device(Samsung Galaxy Note 5)Operating System(Android 7.0) My Question:Can you add an option menu to the Android auto gui, so that when I select a playlist from my library, my car plays the songs in a specific order (e.g. date a...

  • Newbie
  • Plan Premium Country USA  Device (Samsung Galaxy Note 5) Operating System (Android 7.0)   My Question: Can you add an option menu to the Android auto gui, so that when I select a ...
  • xnifex
  • Newbie
  • 5801 Views
  • 19 replies
  • 52 likes
  • Android auto playlist order
  • 5801 Views
  • 19 replies
  • 52 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

  • Casual Listener
  • Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed ...
  • Eni
  • Moderator
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify pausing when phone locked or unlocked

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueWhenever Spotify is playing through either the speakers or through Bluetooth headphones, either: The device is locked and screen turned off and 5-15 se...

  • Regular
  • Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue Whenever Spotify is playing through either the speakers or through Bluetoot...
  • yslpn
  • Newbie
  • 8268 Views
  • 20 replies
  • 8 likes
  • 8268 Views
  • 20 replies
  • 8 likes

Share Copy Link Intermittently Working

Plan: PremiumCountry: US Device: Samsung Galaxy S10Operating System: Android My Question or IssueJust today, my ability to use Share Copy Link in the android version of the app became intermittent. A quick test reveals when clicking Share only about ...

  • Visitor
  • Plan: Premium Country: US   Device: Samsung Galaxy S10 Operating System: Android   My Question or Issue Just today, my ability to use Share Copy Link in the android ve...
  • kaworu_bloodpaw
  • Roadie
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have filters on that may hide some results ?

Used to pick a type of music e.g. jazz or classic Rock on the top menu bar but can now only have my thousand plus songs in one place and cannot separate ? Please advise (explicit content off)

  • Visitor
  • Used to pick a type of music e.g. jazz or classic Rock on the top menu bar but can now only have my thousand plus songs in one place and cannot separate ? Please advise (explicit content off)
  • Yordan
  • Moderator
  • 5598 Views
  • 5 replies
  • 0 likes
  • 5598 Views
  • 5 replies
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Superuser Contribution Can't add shortcuts on phone homescreen

PlanPremiumCountryMexicoDeviceXIAOMI POCO M3Operating SystemMIUI 12 My Question or IssueI've tried to add shortcuts to playlists or albums in My Library from the given option on the three dot thing but they just won't appear on my actual homescreen. ...

  • Newbie
  • Plan Premium Country Mexico Device XIAOMI POCO M3 Operating System MIUI 12   My Question or Issue I've tried to add shortcuts to playlists or albums in My Library from the given option...
  • Yordan
  • Moderator
  • 2926 Views
  • 14 replies
  • 2 likes
  • home screen
    HomeScreen
    Shortcut
    shortcuts
  • 2926 Views
  • 14 replies
  • 2 likes

STOP Spotify from opening automatically in car already!

PlanPremiumCountryCalifornia DeviceSamsung S22 My Question or IssueI've been trying to get Spotify to stop automatically opening in my car every time I start it for the better part of a year now. I've read and tried EVERY possibly fix and nothing has...

  • Casual Listener
  • Plan Premium Country California  Device Samsung S22   My Question or Issue I've been trying to get Spotify to stop automatically opening in my car every time I start it for the bet...
  • Anotheryou
  • Casual Listener
  • 376 Views
  • 4 replies
  • 2 likes
  • 376 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Daily mix issue when using a digital assistant

Hi everyone. Today on my drive home I tried to use Google assistant to launch one of my daily mixes so that I wasn't taking my hands of the wheel and being distracted. But music that I had never heard before and really don't like started playing inst...

  • Casual Listener
  • Hi everyone.  Today on my drive home I tried to use Google assistant to launch one of my daily mixes so that I wasn't taking my hands of the wheel and being distracted. But music that I had nev...
  • Morgsi
  • Newbie
  • 8878 Views
  • 74 replies
  • 16 likes
  • App & Features
    Discovery & Promo
    Social & Random
  • 8878 Views
  • 74 replies
  • 16 likes

Mein Premium Code funktionierte nicht

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

  • Visitor
  • habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht
  • TreyAnastasio
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android app) Cannot filter playlist while smart shuffle is active

As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the latter reverting the playlist to how it was before.

  • Newbie
  • As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the lat...
  • Eni
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes