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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386345 Views

544 replies

34 likes

Account
Free
  • 386345 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8010 Views

0 replies

7 likes

  • 8010 Views
  • 0 replies
  • 7 likes

Superuser Contribution App crashing when clicking subtitles in podcast.

Plan Free/Premium Country Usa Device Samsung s25 Operating System Android My Question or Issue When playing a podcast, I was trying to highlight and copy a subtitle in a podcast. It crashed the whole app. Easily repeatable.

Casual Listener

Plan Free/Premium Country Usa Device Samsung s25 Operating System Android    My Question or Issue   When playing a podcast, I was trying to highlight and copy a s...

Maria

Moderator

857 Views

14 replies

1 likes

Android
bug
Crash
podcast
read along
Samsung
subtitle
transcript
  • 857 Views
  • 14 replies
  • 1 likes

Superuser Contribution Can't select song

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Visitor

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Chuck1499

Visitor

3040 Views

3 replies

0 likes

  • 3040 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove all downloads from another device to listen offlines with this one

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...

Casual Listener

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...

missoulabrooks

Visitor

7365 Views

6 replies

0 likes

  • 7365 Views
  • 6 replies
  • 0 likes

Superuser Contribution Only one artist plays when playlist shuffled

PlanFreeCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueI have a playlist containing 579 songs with a run time of over 31 hours. For the past few hours, every time I've shuffled this playlist, only one specific artist pl...

Casual Listener

Plan Free Country USA Device Google Pixel 4a Operating System Android 13   My Question or Issue I have a playlist containing 579 songs with a run time of over 31 hours. For the past fe...

Ivelina

Moderator

969 Views

14 replies

0 likes

playlist
Playlists
shuffle
smart shuffle
  • 969 Views
  • 14 replies
  • 0 likes

Superuser Contribution Video Podcasts will not play in car when connected on bluetooth

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueI've noticed when connected to my car via bluetooth (no android auto), the video part of any podcast will not load. The audio will work, but it seems the vid...

Regular

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue I've noticed when connected to my car via bluetooth (no android auto), the video ...

Jayntarl

Casual Listener

52589 Views

66 replies

17 likes

Android
bluetooth
podcast
Video Podcast
  • 52589 Views
  • 66 replies
  • 17 likes

Spotify not using data?

Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play as well as the search page fully not pulling up. it acts as i...

Visitor

Premium account, Canada   For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play a...

MauriceMV

Spotify Star

163 Views

1 replies

0 likes

  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos on home screen autoplay despite auto play turned off in settings

PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings

Roadie

Plan Free/Premium Operating System Android   My Question or Issue     Videos on home screen autoplay despite auto play turned off in settings    

onlytocomplain

Roadie

878 Views

8 replies

1 likes

  • 878 Views
  • 8 replies
  • 1 likes

No sound when sharing to instagram

My apps are synced and up to date. Everyone can do this but me 﫠 why can't my phone do this... I'm annoyed lol I share music all the time PlanPremiumCountryUsaDeviceSamsung Galaxy s24 ultra

Casual Listener

My apps are synced and up to date. Everyone can do this but me 🫠 why can't my phone do this... I'm annoyed lol I share music all the time  Plan Premium Country Usa Device Samsung Galaxy s...

Billy-J

Spotify Star

386 Views

6 replies

1 likes

Android
Instagram
no sound
  • 386 Views
  • 6 replies
  • 1 likes

Superuser Contribution Status bar and navigation bar is not hiding

PlanFreeDeviceRealme GT2 ProOperating SystemAndroid 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on Redmi the app was running perfectly fine with no black bars or something. But with ...

Casual Listener

Plan Free Device Realme GT2 Pro Operating System Android 14    My Question or Issue  I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on ...

Efekocaer

Regular

3111 Views

11 replies

32 likes

  • 3111 Views
  • 11 replies
  • 32 likes

Profile screen text (Profile Name, Followers, Following) is shaking/jittering

PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,​I am experiencing a UI display bug on my profile screen.​When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...

Casual Listener

Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16   My Question or Issue Hello, ​I am experiencing a UI display bug on my profile screen. ​When I view my ...

geshm

Casual Listener

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution No settings on Android TV

PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?

Casual Listener

Plan Premium Device TV Operating System Android TV 11   My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...

Maria

Moderator

3004 Views

9 replies

2 likes

  • 3004 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can't get crossfade to stop. It's turned off in settings

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Visitor

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Thorn312

Newbie

2324 Views

3 replies

0 likes

  • 2324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inconsistent behavior in Recents section (Music vs Podcasts) on Android

Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...

Gig Goer

Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android:   Recents doesn’t show all content when no filter is s...

ukergin

Gig Goer

413 Views

4 replies

0 likes

  • 413 Views
  • 4 replies
  • 0 likes

Bug Report recommended songs on sound capsule

PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...

Visitor

Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11   My Question or Issue minha namorada é muito...

202 Views

0 replies

0 likes

Possible Bug
  • 202 Views
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  • 0 likes

Superuser Contribution Shuffle is bugged, stuck on Smart Shuffle and only plays songs in one genre

Recently I had listened to a lot of metal music. However, this genre only represents a portion of my Liked Songs, which is a lot more diverse.Since a day or two ago, every time I try to play my Liked Songs on shuffle, Spotify will ONLY play songs in ...

Visitor

Recently I had listened to a lot of metal music. However, this genre only represents a portion of my Liked Songs, which is a lot more diverse. Since a day or two ago, every time I try to play my L...

MihailY

Moderator

29303 Views

17 replies

6 likes

  • 29303 Views
  • 17 replies
  • 6 likes

can't skip song

PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...

Casual Listener

  Plan Premium Country France Device Google pixel 8 Operating System Android 16   My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...

Billy-J

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app on my galaxy says "Android Auto" even though not in car

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the car, turn on my headphones, pull out my phone, open...

Newbie

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the ...

jlt6666

Casual Listener

2246 Views

10 replies

2 likes

  • 2246 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Cannot remove song from queue anymore (since 2025)

PlanPremium Operating SystemAndroid 14 My Question or IssueThe “Remove track from queue” option was removed from the queue with the last app-update for Android devices in January 2025. What to expectI can remove a song listed in the queue. (This was ...

Casual Listener

Plan Premium   Operating System Android 14   My Question or Issue The “Remove track from queue” option was removed from the queue with the last app-update for Android devices in...

Joan

Moderator

23032 Views

35 replies

20 likes

  • 23032 Views
  • 35 replies
  • 20 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

an-anju

Visitor

4204 Views

27 replies

5 likes

  • 4204 Views
  • 27 replies
  • 5 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes