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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

  • 110334 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222183 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578815 Views

79 replies

3 likes

  • 578815 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Superuser Contribution Re: Canvas is not working

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

Newbie

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

TomiC202

Casual Listener

5705 Views

7 replies

1 likes

  • 5705 Views
  • 7 replies
  • 1 likes

Superuser Contribution downloaded songs not playing without internet connection in online mode

PlanPremiumCountry USOperating SystemAndroid 7.1.2 Nougat My Question or IssueI don't know if this is the intended behavior (it really shouldn't be), but if I don't have an internet connection, and Spotify is in the Online mode, it won't play downloa...

Newbie

Plan Premium Country  US Operating System Android 7.1.2 Nougat   My Question or Issue I don't know if this is the intended behavior (it really shouldn't be), but if I don't have an ...

dhoskins

Regular

22196 Views

22 replies

5 likes

  • 22196 Views
  • 22 replies
  • 5 likes

Superuser Contribution The playlist downloaded to the SD card disappears.

PlanPremiumCountryJapanDeviceSamsung Galaxy A52 5GOperating SystemAndroid 14One UI Version6.1Spotify Version9.0.78.1116The SD card I'm usingSanDisk microSD Card 1TB UHS-I U1 Class 10 (SDSQUAC-1T00-GH3MA) My Question or IssueI usually download playlis...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy A52 5G Operating System Android 14 One UI Version 6.1 Spotify Version 9.0.78.1116 The SD card I'm using SanDisk microSD Card 1TB UHS-I U1...

Maria

Moderator

1960 Views

8 replies

0 likes

  • 1960 Views
  • 8 replies
  • 0 likes

Audio Quality Settings (Data Saver) Bug

Environment: AndroidFeature: Audio Quality Settings (Data Saver)Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data overuse. However, the app applies the "WiFi profile" a...

Casual Listener

Environment: Android Feature: Audio Quality Settings (Data Saver) Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data...

Amay

Spotify Star

505 Views

1 replies

1 likes

  • 505 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify closes after 10 minutes in the background

PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...

Newbie

Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...

MihailY

Moderator

1780 Views

6 replies

1 likes

  • 1780 Views
  • 6 replies
  • 1 likes

Issues with Offline Mode

PlanPremiumCountryBrasilDeviceSamsung Galaxy S10 Operating SystemAndroid 12My Question or IssueI’m having trouble listening to downloaded artists/albums in offline mode.I’ve already updated the app and reinstalled it several times, but the same issue...

Casual Listener

Plan Premium Country Brasil Device Samsung Galaxy S10   Operating System Android 12 My Question or Issue I’m having trouble listening to downloaded artists/albums in offline ...

Amay

Spotify Star

405 Views

5 replies

0 likes

  • 405 Views
  • 5 replies
  • 0 likes

Superuser Contribution It seems no connection error, but have plenty

PlanPremiumCountryItalyDevicePixel 7aOperating SystemAndroid 16 My Question or IssueUpdated the app yesterday on my Pixel Android smartphone. Now when I play some track I didn't saved for offline playing it only plays a few seconds then stops and war...

Casual Listener

Plan Premium Country Italy Device Pixel 7a Operating System Android 16   My Question or Issue Updated the app yesterday on my Pixel Android smartphone. Now when I play some track I did...

Vasil

Moderator

252 Views

2 replies

0 likes

Connection issues
  • 252 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto displaying wrong podcast length

PlanPremiumCountryUKDevicePixel 9 Pro & BMWOperating SystemAndroid 16iDrive 7Spotify version 9.0.78.1116 My Question or IssueWhen listening to podcasts in android auto, the wrong podcast length is displayed. Displaying something like 32:00/30:00 The ...

Regular

Plan Premium Country UK Device Pixel 9 Pro & BMW Operating System Android 16 iDrive 7 Spotify version 9.0.78.1116   My Question or Issue When listening to podcasts in android aut...

StraightShooter

Newbie

1428 Views

9 replies

1 likes

android auto
length
podcast
  • 1428 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify thinks I am in a foreign country only when I use my tablet

PlanFree/PremiumCountryItaly DeviceAndroid tablet Operating SystemAndroid 13 My Question or issueUntil recently I could use Spotify on my tablet on my desktop and on my smart phone. Now I cannot use it on my tablet because the tablet thinks I'm in a ...

Regular

Plan Free/Premium Country Italy  Device Android tablet  Operating System Android 13   My Question or issue Until recently I could use  Spotify on my tablet on my desktop...

Italyjo

Regular

478 Views

8 replies

0 likes

  • 478 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Lock Screen Widget disappears after one second

PlanPremiumCountryGermanyDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueI'm having an issue where the Spotify Widget disappears on the Lock Screen after barely a second (see attached file).All notification settings are set correct...

Regular

  Plan Premium Country Germany Device Google Pixel 7 Operating System Android 15   My Question or Issue I'm having an issue where the Spotify Widget disappears on the Lock Screen...

Dingdongman

Casual Listener

5223 Views

11 replies

0 likes

Other
  • 5223 Views
  • 11 replies
  • 0 likes

Superuser Contribution 小米平板7pro无法切换歌曲

免费中国小米平板7 ProAndroid 16我的小米平板并没有像选择移动手机那样在APP上可以切换歌曲,而且在歌曲单里无法选择外,连以前的自由切歌也没有了

Casual Listener

免费 中国 小米平板7 Pro Android 16 我的小米平板并没有像选择移动手机那样在APP上可以切换歌曲,而且在歌曲单里无法选择外,连以前的自由切歌也没有了

Yordan

Moderator

312 Views

4 replies

0 likes

切换歌曲
  • 312 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Audio skipping / glitching / stuttering / popping on Android

Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This skipping just started happening about a month ago and I am about to...

Regular

Related thread here.    Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This...

nb1231

Newbie

9540 Views

18 replies

0 likes

Android
bluetooth
glitching
popping
skipping
stuttering
  • 9540 Views
  • 18 replies
  • 0 likes

Superuser Contribution Move up feature in queue creates duplicates

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 16, One UI 8.0Spotify App version9.1.24.1739My IssueWhen you start a playlist, etc and it adds songs to the queue, you are shown clear or edit, if you press edit an...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy S23 Ultra Operating System Android 16, One UI 8.0 Spotify App version 9.1.24.1739 My Issue When you start a playlist, etc and it a...

Novy

Moderator

713 Views

2 replies

0 likes

Android
Mobile
playlist
Possible Bug
queue
  • 713 Views
  • 2 replies
  • 0 likes

Superuser Contribution Blank app when in airplane mode or without service

PlanFree/PremiumCountry DeviceGalaxy s20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Galaxy s20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

JC128

Visitor

6853 Views

28 replies

5 likes

  • 6853 Views
  • 28 replies
  • 5 likes

Superuser Contribution Can't Play Playlists or Albums on Google Pixel Watch 3 if Bluetooth is On

PlanPremiumCountryUSADeviceGalaxy S25+ and Google Pixel Watch 3Operating SystemAndroid 16/OneUI 8 (Phone); WearOS 6.1 (Watch) My Question or Issue On the watch while the mode of connection is Bluetooth, tapping a playlist or album from either the Hea...

Roadie

Plan Premium Country USA Device Galaxy S25+ and Google Pixel Watch 3 Operating System Android 16/OneUI 8 (Phone); WearOS 6.1 (Watch)   My Question or Issue   On the watch while t...

Joan

Moderator

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

My streamer and HEOS device are visible, but connection fails

PlanFree/PremiumCountry DeviceSamsung S20, windows PCOperating SystemAndroid, Windows 11 My Question or IssueHi all! All of a sudden my Spotify connect doesn't work anymore. My streamer (Cambridge CSN 100) and HEOS amplifier (Marantz SR6014) are both...

Casual Listener

Plan Free/Premium Country   Device Samsung S20, windows PC Operating System Android, Windows 11   My Question or Issue Hi all! All of a sudden my Spotify connect doesn't work anym...

Koenlakerveld

Casual Listener

172 Views

1 replies

1 likes

  • 172 Views
  • 1 replies
  • 1 likes

Solved!! [Bug] Podcast 15s skip gestures broken via Bluetooth on Sony WH-1000XM5 — v9.1.42.2058

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE What's broken: Swiping back/forward on the right earcup (configured in Sony | Sound Connect for...

Casual Listener

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE   What's broken:  Swiping back/f...

118096914

Casual Listener

492 Views

2 replies

0 likes

podcast
skip
Sony XM5
  • 492 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My bluetooth headphones open Spotify immediately after pressing play button

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...

Newbie

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...

Ivelina

Moderator

9672 Views

3 replies

0 likes

  • 9672 Views
  • 3 replies
  • 0 likes

Superuser Contribution log into spotify kids using google account

hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...

Regular

hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...

Cux1

Visitor

2407 Views

6 replies

1 likes

  • 2407 Views
  • 6 replies
  • 1 likes