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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839081 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839081 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13575 Views
  • 1 replies
  • 0 likes
  • 13575 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Other] Adaptable color for Android new widget

Hey! In light of the Android 12 launch and the revamp of widgets on the new OS version, Spotify renovated its widget on the A/B version of the main app bringing an adaptable color for the widget, just like we see in the playback shortcut in the app. ...

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  • Spotify Star
  • Spotify Star
  • Hey! In light of the Android 12 launch and the revamp of widgets on the new OS version, Spotify renovated its widget on the A/B version of the main app bringing an adaptable color for the widget, jus...
  • Dian
  • Moderator
  • 89 Views
  • 1 replies
  • 3 likes
  • Android
    Other
  • 89 Views
  • 1 replies
  • 3 likes

Superuser Contribution Ultra slow load times, even on Downloads, Shows, Playlists, etc.

PlanPremium FamilyCountryCanadaDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueFor months now, the Spotify app has been extremely slow to load pages. Even if it's the Downloads page in offline mode. No matter what I'm trying to o...

  • Newbie
  • Plan Premium Family Country Canada Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue For months now, the Spotify app has been extremely slow to load pages. Eve...
  • Yordan
  • Moderator
  • 8581 Views
  • 5 replies
  • 3 likes
  • Download
    Loading problems
    Loading...
    slow
    slow loading
  • 8581 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

  • Newbie
  • Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...
  • Dian
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Spotify app won't open, and when it does it won't log in.

PlanPremiumCountryCanadaDeviceLG G7 ThinQOperating SystemAndroid 9 My Question or IssueI've been using spotify as my main source of music for I'd guess 2 years. A bit ago the app wouldn't open, I'd tap on it and it would the basic "Launching the app"...

  • Casual Listener
  •   Plan Premium Country Canada Device LG G7 ThinQ Operating System Android 9   My Question or Issue I've been using spotify as my main source of music for I'd guess 2 years. A bit...
  • Dian
  • Moderator
  • 5874 Views
  • 23 replies
  • 1 likes
  • 5874 Views
  • 23 replies
  • 1 likes

Superuser Contribution Hi my Spotify app is not working / opening on my samsung s22 ultra.

I've restarted my phone, uninstalled and reinstalled the app, disconnected Internet and then reconnected. Any help please.

  • Visitor
  • I've restarted my phone, uninstalled and reinstalled the app, disconnected Internet and then reconnected. Any help please.
  • Dian
  • Moderator
  • 486 Views
  • 9 replies
  • 4 likes
  • 486 Views
  • 9 replies
  • 4 likes

Superuser Contribution Auto download/remove podcast episodes?

Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

  • Casual Listener
  • Hello, new to Spotify.  Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?
  • Fidgitnz
  • Music Fan
  • 34805 Views
  • 27 replies
  • 106 likes
  • 34805 Views
  • 27 replies
  • 106 likes

Superuser Contribution endless time counter

PlanPremiumCountryUkraineDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or Issuemy problem is that when you minimize the application and then stop the music, sometimes the time counter does not stop until I enter the application again

  • Regular
  •   Plan Premium Country Ukraine Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue my problem is that when you minimize the application and then sto...
  • Dian
  • Moderator
  • 260 Views
  • 7 replies
  • 0 likes
  • Android 10
    Issues
    Playback issue
  • 260 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts interrupting music play

I just selected some podcasts last night, but didn't download them. Now I'm listening to a playlist in shuffle and one of the podcasts keeps starting at the end of every song! Plus, I have to manually go back to the music playlist every time. Is this...

  • Newbie
  • I just selected some podcasts last night, but didn't download them. Now I'm listening to a playlist in shuffle and one of the podcasts keeps starting at the end of every song! Plus, I have to manuall...
  • Dian
  • Moderator
  • 3376 Views
  • 6 replies
  • 1 likes
  • 3376 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify app stays stuck on the login screen

PlanPremiumCountryUS My Question or IssueI'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen that I press, it doesn't do anything. I've tried reinstalling the app ...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue I'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen th...
  • Dian
  • Moderator
  • 5331 Views
  • 13 replies
  • 0 likes
  • 5331 Views
  • 13 replies
  • 0 likes

Superuser Contribution Bug report: hey spotify icon stuck on screen when inc qr

DevicePixel 4a 5GOperating SystemAndroid 11 My Question or IssueThe new hey spotify feature leaves an obstuctive icon stuck on the acreen, even after turning on and off the feature again. Until closing and reopening the app it also further obscured t...

  • Regular
  •   Device Pixel 4a 5G Operating System Android 11   My Question or Issue The new hey spotify feature leaves an obstuctive icon stuck on the acreen, even after turning on and off the f...
  • Dian
  • Moderator
  • 1282 Views
  • 4 replies
  • 1 likes
  • 1282 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Music not playing while on offline mode

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueI have downloaded songs and playlists offline use but when I play on offline mode the same downloaded music it won't play until I deactivate offline...

  • Regular
  •   Plan Premium Country South Africa  Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue I have downloaded songs and playlists offline use but when ...
  • nedomedo
  • Casual Listener
  • 161779 Views
  • 23 replies
  • 0 likes
  • 161779 Views
  • 23 replies
  • 0 likes

Superuser Contribution randomly switches to Radio based on Playlist

Premium PlanAndroid Galaxy J3VWhy in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playlist is customer friendly, I can't have random songs play...

  • Regular
  • Premium Plan Android Galaxy J3V Why in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playli...
  • Eni
  • Moderator
  • 204 Views
  • 10 replies
  • 0 likes
  • 204 Views
  • 10 replies
  • 0 likes

Superuser Contribution Blank screen only logo in the center, nothing else.

I'm a premium family acct owner. I logged out of my main account on my mobile phone app and spotify never opened again. It would just stay on its logo. I tried troubleshooting everyday for a week - clear cache, clear data, force stop, even updating/ ...

  • Visitor
  • I'm a premium family acct owner. I logged out of my main account on my mobile phone app and spotify never opened again. It would just stay on its logo. I tried troubleshooting everyday for a week - c...
  • OscarDC
  • Moderator
  • 98 Views
  • 1 replies
  • 1 likes
  • 98 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Playlists] Default order for playlist followers

PlanPremiumCountryItalyDeviceMate 20, notebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi all,I read a lot of posts about playlist sorting (yes I know this is a painful topic) and I spent a lot of time googling around, but I'm not...

  • Newbie
  • Plan Premium Country Italy Device Mate 20, notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi all, I read a lot of posts about playlist sorting (yes I k...
  • Razor_101
  • Casual Listener
  • 2376 Views
  • 5 replies
  • 9 likes
  • 2376 Views
  • 5 replies
  • 9 likes

Superuser Contribution Spotify Tablet UI

PlanPremiumDeviceGalaxy Tab S7+Operating Android 12My Question or IssueFound a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch that doesnt exist. Already tried changing the display dpi to no avail.

  • Casual Listener
  • Plan Premium Device Galaxy Tab S7+ Operating  Android 12 My Question or Issue Found a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch th...
  • OscarDC
  • Moderator
  • 334 Views
  • 8 replies
  • 0 likes
  • 334 Views
  • 8 replies
  • 0 likes

Spotify mobile issues

PlanPremiumCountryCanadaDeviceSamsung galaxy A20Operating SystemAndroid My Question or IssueMy phone recently updated and ever since I've been unable to access any of my library or any songs (downloaded or not) despite being logged in. It works compl...

Screenshot_20220707-173324_Spotify.jpg Screenshot_20220707-173332_Spotify.jpg
  • Newbie
  • Plan Premium Country Canada Device Samsung galaxy A20 Operating System Android   My Question or Issue My phone recently updated and ever since I've been unable to access any of my libr...
  • Taylith
  • Rising Star 3
  • 97 Views
  • 1 replies
  • 1 likes
  • 97 Views
  • 1 replies
  • 1 likes

Notifications are silenced while listening

Hey folks, I've noticed in the last 3 months that while listening in Spotify when connected to a Bluetooth speaker system, that I can't hear my notifications.If I get a txt message while playing music, the only thing is the music drops volume for hal...

  • Visitor
  • Hey folks,   I've noticed in the last 3 months that while listening in Spotify when connected to a Bluetooth speaker system, that I can't hear my notifications. If I get a txt message while p...
  • Heydominique
  • Newbie
  • 4319 Views
  • 4 replies
  • 8 likes
  • 4319 Views
  • 4 replies
  • 8 likes

Superuser Contribution No Sound on Instagram Stories

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue. PlanPremium CountryPhilippines DevicePoco F2 Pro Operating SystemAndroid 10, MiUI ...

  • Newbie
  • I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue.    Plan Premium &...
  • MontanaJames
  • Visitor
  • 16111 Views
  • 10 replies
  • 3 likes
  • 16111 Views
  • 10 replies
  • 3 likes

Superuser Contribution Lyrics not showing on wifi connection but showing on mobile data

PlanFreeCountryIndiaDeviceXiaomi 11XOperating SystemAndroid 12 My Question or Issue I have a problem of lyrics not showing when I'm connected to Spotify through the wifi but when I'm connected through mobile data all lyrics show. Also, when I try to ...

  • Regular
  • Plan Free Country India Device Xiaomi 11X Operating System Android 12   My Question or Issue   I have a problem of lyrics not showing when I'm connected to Spotify through the wi...
  • Vasil
  • Moderator
  • 205 Views
  • 9 replies
  • 0 likes
  • 205 Views
  • 9 replies
  • 0 likes

Login problems on FIIO M6

Plan: Premium DuoCountry: SwitzerlandDevice: FIIO M6Operating System: AndroidMy Question or Issue:I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log in with ma account and Login, I always get the message"Sorry, somet...

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  • Newbie
  • Plan: Premium Duo Country: Switzerland Device: FIIO M6 Operating System: Android My Question or Issue: I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log i...
  • 78 Views
  • 0 replies
  • 0 likes
  • 78 Views
  • 0 replies
  • 0 likes

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