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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
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Superuser Contribution Playlist Locking

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meaning the creator cannot alter the playlist unless the...

Newbie

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meani...

Yordan

Moderator

849 Views

1 replies

0 likes

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Superuser Contribution Bug Report: play queue being overridden when casting, can't play songs that aren't on queue

PlanPremiumCountryUnited KingdomDeviceOnePlus 8T, Nest Mini, Nest Hub (Second gen)Operating SystemAndroid 14 My Question or IssueWhen casting to my Google Home devices, Spotify will not play tracks from my Metal Mix playlist when selected. While cast...

Newbie

Plan Premium Country United Kingdom Device OnePlus 8T, Nest Mini, Nest Hub (Second gen) Operating System Android 14   My Question or Issue When casting to my Google Home devices, Spoti...

Dessi

Moderator

472 Views

1 replies

2 likes

  • 472 Views
  • 1 replies
  • 2 likes

Superuser Contribution My app stops playing certain songs after one second

When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This happens to many more songs, but it's especially annoy...

Visitor

When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This ...

Yordan

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device Broadcast Status - greyed out and throws "this setting is loading" error

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device. There's now 3 responses on X reporting the same thing - but until they report it th...

Casual Listener

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device.   There's now 3 responses...

Dessi

Moderator

4627 Views

21 replies

9 likes

  • 4627 Views
  • 21 replies
  • 9 likes

Solved!!Superuser Contribution Re: Loudness consistency between normal / preview on desktop, W10

I've had some issues regarding preview mode and volume as well, on my android. I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent with regards to obeying the normalization setting.Flipping...

Casual Listener

I've had some issues regarding preview mode and volume as well, on my android.  I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent w...

Dessi

Moderator

773 Views

4 replies

1 likes

  • 773 Views
  • 4 replies
  • 1 likes

Superuser Contribution I have a question

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?

Visitor

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?  

Novy

Moderator

286 Views

1 replies

0 likes

  • 286 Views
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Playlist scrolls to the top when I come back

PlanPremiumCountryIndiaDeviceOneplus 10ROperating SystemAndroid My Question or IssueWhenever I listen to songs in my playlist and I scroll down then come back and later I see that the playlist has scrolled to the top automatically. It is so annoying ...

Casual Listener

Plan Premium Country India Device Oneplus 10R Operating System Android   My Question or Issue Whenever I listen to songs in my playlist and I scroll down then come back and later I see...

Amay

Spotify Star

252 Views

1 replies

0 likes

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Superuser Contribution Option to skip podcast episode from Daily Drive disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 7 Pro Operating SystemAndroid 15My Question or IssueWhen playing a podcast episode from Daily Drive, I used to have buttons both for skipping 15 seconds and for skipping the entire episode. This was available in...

Casual Listener

Plan Premium Country UK Device Google Pixel 7 Pro  Operating System Android 15 My Question or Issue When playing a podcast episode from Daily Drive, I used to have buttons both for skip...

Eni

Moderator

436 Views

3 replies

0 likes

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Solved!!Superuser Contribution Nothing happens after scanning Spotify code

PlanFreeCountryGermanDeviceSamsung Galaxy A22 4G, Xiaomi ?Operating SystemAndroid 13, ?My Question or IssueWhen I try to scan the Spotify code like shown in the screen recording nothing happens and I get sent back to the search menu. I let other peop...

Regular

Plan Free Country German Device Samsung Galaxy A22 4G, Xiaomi ? Operating System Android 13, ? My Question or Issue When I try to scan the Spotify code like shown in the screen recording not...

DMF84

Newbie

5411 Views

44 replies

4 likes

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  • 44 replies
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Superuser Contribution Playlists loading issue after background

PlanPremiumCountryAzerbaijanDeviceRedmi Note 11 (6GB RAM)Operating SystemAndroid 15 My Question or IssueIn the Spotify app, My Playlist starts on first line after go to background and reopen Spotify application, sometimes also it doesn't loading, I n...

Casual Listener

Plan Premium Country Azerbaijan Device Redmi Note 11 (6GB RAM) Operating System Android 15   My Question or Issue In the Spotify app, My Playlist starts on first line after go to backg...

Ivelina

Moderator

410 Views

5 replies

0 likes

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Solved!!Superuser Contribution Spotify not loading on my Android TV

PlanPremiumCountryCyprusDeviceSony Android TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is failing to load on my TV, it was fine on Sunday 4th May, but on Monday it wouldn't load, and it won't load today eithe...

Regular

Plan Premium Country Cyprus Device Sony Android TV Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is failing to load on my TV, it was fine...

ian_whitehead-cy

Regular

791 Views

7 replies

0 likes

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Solved!!Superuser Contribution Crash and data removed when accessing "Data saver and offline" settings

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemOneUI 5.1 (Android 13) When opening the "Data saver and offline" settings, upon scrolling down, the app crashes; after reopening, the library is empty and playlists (accessible fro...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System OneUI 5.1 (Android 13)   When opening the "Data saver and offline" settings, upon scrolling down, the app cr...

Dessi

Moderator

541 Views

4 replies

0 likes

Android App Crash
App problem
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Superuser Contribution I changed countries and the playlists in the library stopped working correctly.

PlanFreeCountryChanging country from Colombia to ItalyDeviceMotog24Operating SystemAndroid 14My question or problemLast Saturday I changed the country on my account because it asked me to since I moved out of the country. Then I changed the way I vie...

Casual Listener

Plan Free Country Changing country from Colombia to Italy Device Motog24 Operating System Android 14 My question or problem Last Saturday I changed the country on my account because it asked...

MihailY

Moderator

269 Views

1 replies

0 likes

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Superuser Contribution Ticking noises on Spotify on new Samsung phone

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me mad. Please help. I don't have the problem on my exis...

Regular

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me ...

Novy

Moderator

616 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Song code not scanning

PlanFreeCountryUSDeviceGALAXY S24 ultraOperating SystemAndroid 15 My Question or IssueWhen i scan a song code it backs out of the camera but does not play the song. I have deleted and re-downloaded the app. Nothing works. I have included a picture of...

Newbie

  Plan Free Country US Device GALAXY S24 ultra Operating System Android 15   My Question or Issue When i scan a song code it backs out of the camera but does not play the song. I...

Dessi

Moderator

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

Superuser Contribution Output device unexpectedly switching from Google Nest Hub to "This phone" when launching Spotify

PlanPremiumCountryGreeceDevicesGoogle Pixel 9Google Nest HubWindows 11 PCGoogle Pixel 9 OSAndroid 15 (BP1A.250405.007)Spotify Version9.0.40.391Google Nest Hub OS26.20250116.103.2201 My Question or IssueSpotify on Android seems to automatically switch...

Regular

Plan Premium Country Greece Devices Google Pixel 9 Google Nest Hub Windows 11 PC Google Pixel 9 OS Android 15 (BP1A.250405.007) Spotify Version 9.0.40.391 Google Nest Hub OS 26.20250116....

TommyT13

Regular

547 Views

6 replies

0 likes

Chromecast
google
Google Home
Google Nest Hub
Google Pixel 9
spotify connect
  • 547 Views
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Superuser Contribution Galaxy 7 Watch Not Responding to Voice Commands

PlanPremiumCountryUSDeviceGalaxy Z Flip 6Operating SystemOneUI 7/Android 15 My Question or IssueI'm trying to control Spotify on my Galaxy 7 watch using voice commands and it says i need to install spotify first. It's already installed on my phone an...

Casual Listener

Plan Premium Country US Device Galaxy Z Flip 6 Operating System OneUI 7/Android 15   My Question or Issue I'm trying to control Spotify on my Galaxy 7 watch using voice commands and it...

Dessi

Moderator

308 Views

2 replies

0 likes

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Superuser Contribution Cannot switch playlists on Android Auto

PlanPremiumCountryUSa DevicePixel 8Operating SystemAndroid 15Android Auto 14.1.651454Toyota Rav4 Prime I cannot switch playlists. When a playlist ends i go to my library and choose another playlist to play but it doesn't work. Spotify goes back to th...

Regular

Plan Premium Country USa   Device Pixel 8 Operating System Android 15 Android Auto 14.1.651454 Toyota Rav4 Prime   I cannot switch playlists.  When a playlist ends i go to ...

Ivelina

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
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Superuser Contribution How to keep Spotify from Auto playing in the car

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to keep Spotify from auto playing in the car. All possible relevant settings in the car; ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to ...

daledowning

Visitor

593 Views

2 replies

1 likes

  • 593 Views
  • 2 replies
  • 1 likes