Help Wizard

Step 1


Play button don't work

Play button don't work

I'm facing an issue with play button it is stuck






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


2 Replies


 song is playing but play button is stuck 

Hi there @Navinavu,


Welcome  to the Spotify Community!


Here are some things you can try out to fix this:

  • Log out from the app's Settings > Log out, then sign back in to your account - this will force a resync of the app.
  • Go to your Android settings > Apps > Spotify, then clear the app's storage and data. Note that your preferences will be reset and any content you had downloaded for offline listening will be removed, so you'll have to redownload it.
  • Perform a clean reinstall of the app by following the steps in this article.

These should do the trick! Let us know how it goes.


Cheers 🤘

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