Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386714 Views

545 replies

34 likes

Account
Free
  • 386714 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

  • 8030 Views
  • 0 replies
  • 7 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

an-anju

Visitor

4210 Views

27 replies

5 likes

  • 4210 Views
  • 27 replies
  • 5 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stop when get certain notification

PlanPremium CountryMalaysiaDeviceXiaomi Redmi Note 11 Pro+ 5GOperating SystemHyperOS 2.0.2 My Question or IssueDoes everyone have same issue has me ? Music suddenly pause for no reason after receiving certain notification

Casual Listener

Plan Premium  Country Malaysia Device Xiaomi Redmi Note 11 Pro+ 5G Operating System HyperOS 2.0.2   My Question or Issue Does everyone have same issue has me ? Music suddenly paus...

zmojazz

Visitor

1088 Views

4 replies

0 likes

  • 1088 Views
  • 4 replies
  • 0 likes

[AAOS] Spotify for Android Automotive desperately need improving

Hi, I'm running Spotify on Android Automotive in my new nice car (Polestar 2), but I was really disappointed by the Spotify app, because you are completely missing out on a lot of basic stuff:Playlist folders are not displayed in my library.Not possi...

Music Fan

Hi,   I'm running Spotify on Android Automotive in my new nice car (Polestar 2), but I was really disappointed by the Spotify app, because you are completely missing out on a lot of basic stuf...

Jamieh75

Regular

11651 Views

25 replies

83 likes

AAOS
Android Automotive
Polestar
  • 11651 Views
  • 25 replies
  • 83 likes

Superuser Contribution Samsung TV App - TV model #QN75QN90BAFXZC

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...

Visitor

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...

Einssv

Regular

2840 Views

7 replies

0 likes

  • 2840 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Something Went Wrong. Check your internet connection and try again" error on Android Spotify

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...

Newbie

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...

Eni

Moderator

499 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to both SD and internal

Device(Samsung A15)Operating System(OneUI My Question or IssueI want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is there any way to select both?

Visitor

Device (Samsung A15) Operating System (OneUI 😎 My Question or Issue I want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is ...

Eni

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio stuck in mono

PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...

Casual Listener

Plan Premium Country Indonesia  Device (Oppo A15) Operating System (Android 10)   My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...

Jasper175

Visitor

15187 Views

17 replies

0 likes

  • 15187 Views
  • 17 replies
  • 0 likes

Superuser Contribution Gapless Playback broken on Android but not PC

PlanPremiumCountryUSADeviceSamsung Note 8 / Windows ComputersOperating SystemAndroid / Windows My Question or IssueMy Spotify on phone is having this issue (its always had it, but its just finally started to really annoy me) Basically Gapless playbac...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 / Windows Computers Operating System Android / Windows   My Question or Issue My Spotify on phone is having this issue (its always had it...

jepsar

Newbie

2295 Views

5 replies

1 likes

  • 2295 Views
  • 5 replies
  • 1 likes

Superuser Contribution Battery drain - Motorola

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Newbie

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Maria

Moderator

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Canvas still appears in playlist preview despite disabling in settings

PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...

Casual Listener

Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543   I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...

ribezaz

Spotify Star

847 Views

5 replies

3 likes

  • 847 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't control the volume of my phone when I've joined a Jam of someone else.

PlanPremiumCountrySpainDeviceXiaomi Poco Phone M4 Pro 5GOperating SystemAndroid 13 My Question or IssueWhen I join someone elses jam, and I join on their device I can't control the volume of MY phone. Note that i understand that I can't control the h...

Newbie

Plan Premium Country Spain Device Xiaomi Poco Phone M4 Pro 5G Operating System Android 13   My Question or Issue When I join someone elses jam, and I join on their device I can't contr...

AlejaR

Moderator

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...

Visitor

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...

VTGroup

Casual Listener

913 Views

2 replies

0 likes

  • 913 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

MihailY

Moderator

10530 Views

34 replies

0 likes

  • 10530 Views
  • 34 replies
  • 0 likes

Superuser Contribution Version .593 auto starts dolby equalizer

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next song it plays. dolby just creates distortions and ...

Regular

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next...

GabryB06

Casual Listener

7397 Views

25 replies

7 likes

  • 7397 Views
  • 25 replies
  • 7 likes

Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Music Fan

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

Eagle_One

Newbie

735 Views

6 replies

0 likes

  • 735 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps playing the same queue

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...

Casual Listener

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...

TalmonClayton

Casual Listener

5451 Views

6 replies

3 likes

  • 5451 Views
  • 6 replies
  • 3 likes

Superuser Contribution How to search for user

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

Visitor

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

AzureSchmazzer

Casual Listener

12979 Views

4 replies

0 likes

  • 12979 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist plays in recently added order even when sorting.

PlanPremiumCountryUSADeviceSamsung Galaxy A15Operating SystemAndroid 14 My Question or IssueWhen I sort my playlist and start playing it while sorted, it should play in the order displayed. However, it starts playing in the recently added order. In t...

Regular

Plan Premium Country USA Device Samsung Galaxy A15 Operating System Android 14   My Question or Issue When I sort my playlist and start playing it while sorted, it should play in the o...

Normington

Visitor

1125 Views

11 replies

0 likes

  • 1125 Views
  • 11 replies
  • 0 likes

Superuser Contribution Widget on Android Auto no longer appears

PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 16 My Question or IssueSince updating to Android 16 a few weeks ago, the widget no longer appears on Android Auto when playing music or podcasts, when I'm using another app.

Newbie

  Plan Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue Since updating to Android 16 a few weeks ago, the widget no longer appears on Android...

Novy

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes