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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7346 Views

0 replies

7 likes

  • 7346 Views
  • 0 replies
  • 7 likes

Superuser Contribution Login screen issue on Polestar and Volvo (AAOS)

Plan: PremiumCountry: NetherlandsDevice: Polestar 2 (software 3.4.4)Operating System: Android Automotive (AAOS) My Question or Issue:Unable to login because of a weirdly formatted login screen. The app appears to be for mobile devices instead of a ca...

Casual Listener

Plan: Premium Country: Netherlands Device: Polestar 2 (software 3.4.4) Operating System: Android Automotive (AAOS)   My Question or Issue: Unable to login because of a ...

Joan

Moderator

4575 Views

34 replies

3 likes

Android Automotive
Login
Polestar 2
Volvo
  • 4575 Views
  • 34 replies
  • 3 likes

I am not using an Alexa to play music and on a playlist it ads random songs

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Spotify fix this pls I just got premium and it's the ...

Visitor

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Sp...

Jose_M

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

violetcities

Roadie

986 Views

4 replies

0 likes

  • 986 Views
  • 4 replies
  • 0 likes

Superuser Contribution advertisement not playing

PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...

Regular

Plan Free Country Indonesia   Device Samsung Galaxy A12 Operating System Android 12   My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...

MihailY

Moderator

1165 Views

11 replies

0 likes

  • 1165 Views
  • 11 replies
  • 0 likes

Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

Novy

Moderator

2253 Views

11 replies

1 likes

  • 2253 Views
  • 11 replies
  • 1 likes

Superuser Contribution Not allowing equlizer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
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Solved!!Superuser Contribution App not working/ constantly loading

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library takes about 10minutes to load, and even then not all playlists load. When playing an...

Casual Listener

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15   My Question or Issue   When opening the app, the home section does not load at all. My library...

b240

Newbie

13364 Views

41 replies

4 likes

  • 13364 Views
  • 41 replies
  • 4 likes

Superuser Contribution Deletion of app data.

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not get transfered to my sd card.

Casual Listener

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not...

MihailY

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Locking

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meaning the creator cannot alter the playlist unless the...

Newbie

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meani...

Yordan

Moderator

1056 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Bug Report: play queue being overridden when casting, can't play songs that aren't on queue

PlanPremiumCountryUnited KingdomDeviceOnePlus 8T, Nest Mini, Nest Hub (Second gen)Operating SystemAndroid 14 My Question or IssueWhen casting to my Google Home devices, Spotify will not play tracks from my Metal Mix playlist when selected. While cast...

Newbie

Plan Premium Country United Kingdom Device OnePlus 8T, Nest Mini, Nest Hub (Second gen) Operating System Android 14   My Question or Issue When casting to my Google Home devices, Spoti...

Dessi

Moderator

492 Views

1 replies

2 likes

  • 492 Views
  • 1 replies
  • 2 likes

Superuser Contribution My app stops playing certain songs after one second

When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This happens to many more songs, but it's especially annoy...

Visitor

When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This ...

Yordan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device Broadcast Status - greyed out and throws "this setting is loading" error

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device. There's now 3 responses on X reporting the same thing - but until they report it th...

Casual Listener

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device.   There's now 3 responses...

Dessi

Moderator

5042 Views

21 replies

9 likes

  • 5042 Views
  • 21 replies
  • 9 likes

Solved!!Superuser Contribution Re: Loudness consistency between normal / preview on desktop, W10

I've had some issues regarding preview mode and volume as well, on my android. I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent with regards to obeying the normalization setting.Flipping...

Casual Listener

I've had some issues regarding preview mode and volume as well, on my android.  I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent w...

Dessi

Moderator

822 Views

4 replies

1 likes

  • 822 Views
  • 4 replies
  • 1 likes

Superuser Contribution I have a question

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?

Visitor

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?  

Novy

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Playlist scrolls to the top when I come back

PlanPremiumCountryIndiaDeviceOneplus 10ROperating SystemAndroid My Question or IssueWhenever I listen to songs in my playlist and I scroll down then come back and later I see that the playlist has scrolled to the top automatically. It is so annoying ...

Casual Listener

Plan Premium Country India Device Oneplus 10R Operating System Android   My Question or Issue Whenever I listen to songs in my playlist and I scroll down then come back and later I see...

Amay

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to skip podcast episode from Daily Drive disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 7 Pro Operating SystemAndroid 15My Question or IssueWhen playing a podcast episode from Daily Drive, I used to have buttons both for skipping 15 seconds and for skipping the entire episode. This was available in...

Casual Listener

Plan Premium Country UK Device Google Pixel 7 Pro  Operating System Android 15 My Question or Issue When playing a podcast episode from Daily Drive, I used to have buttons both for skip...

Eni

Moderator

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Nothing happens after scanning Spotify code

PlanFreeCountryGermanDeviceSamsung Galaxy A22 4G, Xiaomi ?Operating SystemAndroid 13, ?My Question or IssueWhen I try to scan the Spotify code like shown in the screen recording nothing happens and I get sent back to the search menu. I let other peop...

Regular

Plan Free Country German Device Samsung Galaxy A22 4G, Xiaomi ? Operating System Android 13, ? My Question or Issue When I try to scan the Spotify code like shown in the screen recording not...

DMF84

Newbie

5973 Views

44 replies

4 likes

  • 5973 Views
  • 44 replies
  • 4 likes

Superuser Contribution Playlists loading issue after background

PlanPremiumCountryAzerbaijanDeviceRedmi Note 11 (6GB RAM)Operating SystemAndroid 15 My Question or IssueIn the Spotify app, My Playlist starts on first line after go to background and reopen Spotify application, sometimes also it doesn't loading, I n...

Casual Listener

Plan Premium Country Azerbaijan Device Redmi Note 11 (6GB RAM) Operating System Android 15   My Question or Issue In the Spotify app, My Playlist starts on first line after go to backg...

Ivelina

Moderator

472 Views

5 replies

0 likes

  • 472 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not loading on my Android TV

PlanPremiumCountryCyprusDeviceSony Android TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is failing to load on my TV, it was fine on Sunday 4th May, but on Monday it wouldn't load, and it won't load today eithe...

Regular

Plan Premium Country Cyprus Device Sony Android TV Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is failing to load on my TV, it was fine...

ian_whitehead-cy

Regular

915 Views

7 replies

0 likes

  • 915 Views
  • 7 replies
  • 0 likes