Samsung Galaxy S8
My Question or Issue
On my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely empty. If I login to my PC client they are all there.
Steps I've already taken:
Restarted my phone,cleared spotify cache and deleted its data, reinstalled spotify,forced re login on all devices, changed password, tried connecting phone to different wifi / network, tried cellular only, tried a vpn.
Usually Liked Songs is listed under playlist and it's missing. When I view my library its empty. I also had the app setup to download all songs. If I like a new song is does NOT appear under liked or my library the lists remain empty.
I honestly don't see how this isnt a sync issue with the service.
Solved! Go to Solution.
Hey there @iRunBartertown,
Thanks for posting about this here in the Community!
You mentioned in your message that your Liked Songs appear normally in the desktop app. If possible, could you try playing a song from the desktop app, then using Spotify Connect to listen to them from the mobile app? It'd be helpful if you could let us know if your Liked Songs show up when doing so.
Further, you mentioned that you've tried reinstalling the app and also clearing its cache. If you haven't already, we'd recommend making sure to follow the steps in this Spotify Answer for a more thorough reinstallation of the app to see if that does the trick.
If this persists, it'd be helpful if you could let us know some additional details, for example:
Keep us posted! We'll be right here if you need more help.
Have a lovely day 🙂