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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121436 Views

27 replies

4 likes

  • 121436 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244584 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244584 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606049 Views

79 replies

3 likes

  • 606049 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

502945 Views

581 replies

42 likes

Account
Free
  • 502945 Views
  • 581 replies
  • 42 likes

Superuser Contribution Turn off shuffle for Audiobooks

Is there a way to turn off shuffle for audiobooks in the Free Version?

Visitor

Is there a way to turn off shuffle for audiobooks in the Free Version?

Drewy

Newbie

3629 Views

3 replies

0 likes

audibook
shuffle
  • 3629 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pixel watch

PlanPremiumCountryBelgiumDeviceGoogle pixel 7 proOperating SystemAndroid 13 My Question or IssueHello i cannot hear sound from spotify on my pixel watch .... Aller is update , connecter wifi or bluetooth ....but nothing !!! When i choose connected to...

Casual Listener

  Plan Premium Country Belgium Device Google pixel 7 pro Operating System Android 13   My Question or Issue Hello i cannot hear sound from spotify on my pixel watch .... Aller is...

mcookeharvey

Regular

4201 Views

6 replies

1 likes

  • 4201 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution App Logo

PlanFree/PremiumCountryTurkeyDeviceSamsung A36 5GOperating SystemAndroid 16 My Question or IssueHello I want that disco ball logo for my app and yes I'm using the latest version but still uses the default logo and never changed. What's the reason can...

Newbie

Plan Free/Premium Country Turkey Device Samsung A36 5G Operating System Android 16   My Question or Issue Hello I want that disco ball logo for my app and yes I'm using the latest vers...

Joan

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android no sound

PlanPremium DeviceMoto G10Android My Question or IssueI have no sound when playing tracks.I do have sound when selecting items such as 'Explore Genres' I've read many of the similar threads and have tried(amongst other things) all of the following:Mu...

Casual Listener

Plan Premium   Device Moto G10 Android   My Question or Issue I have no sound when playing tracks. I do have sound when selecting items such as 'Explore Genres'   I've read ...

Yordan

Moderator

1420 Views

6 replies

3 likes

  • 1420 Views
  • 6 replies
  • 3 likes

Superuser Contribution Discover Weekly not updating

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content. in recent weeks the playlists have not been updating. I've tried signing out and back in clearing cache etc but no luck. I do use private ...

Regular

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content.   in recent weeks the playlists have not been updating.    I've trie...

ShayAnhai

Casual Listener

5122 Views

13 replies

0 likes

  • 5122 Views
  • 13 replies
  • 0 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

pabulous

Music Fan

3946 Views

15 replies

0 likes

  • 3946 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Music keeps stopping and then going to beginning

PlanFamilyCountryUSADeviceSamsumg Galaxy A15 5GOperating SystemOne UI 8.0Andriod 16 My Question or IssueWhen listening to music (this doesnt happen all the time) but my music will stop, then when i try to play it using my headphones or earbuds it wil...

Regular

Plan Family Country USA Device Samsumg Galaxy A15 5G Operating System One UI 8.0 Andriod 16   My Question or Issue When listening to music (this doesnt happen all the time) but my mu...

MihailY

Moderator

1954 Views

10 replies

0 likes

  • 1954 Views
  • 10 replies
  • 0 likes

Cómo recuperar mi música en un dispositivo nuevo?

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están por fa ayudaaa!!

Visitor

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están 😭😭😭 por fa ayudaaa!!

Gemeniss

Visitor

963 Views

2 replies

0 likes

  • 963 Views
  • 2 replies
  • 0 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Regular

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

DVanderfin10

Visitor

98794 Views

319 replies

63 likes

Android
google cast
receiver
spotify connect
  • 98794 Views
  • 319 replies
  • 63 likes

Superuser Contribution 2026 RAV4: Android Auto skipping Spotify songs when using steering wheel control

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 5GOperating SystemAndroid 15My Question or IssueWhen using Android Auto in a 2026 Toyota RAV4, pressing the steering wheel "Next Track" button causes Spotify to skip two songs instead of one. Th...

Newbie

Plan Premium Country United States Device Samsung Galaxy S21 5G Operating System Android 15 My Question or Issue When using Android Auto in a 2026 Toyota RAV4, pressing the steering wheel "N...

Maria

Moderator

594 Views

1 replies

0 likes

2026
android auto
rav4
skipping
Steering wheel
Toyota
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 20/Party of the year infinite loading

PlanFreeCountryBrazilDevice(Galaxy A11)Operating System(Android 12) My Question or IssueI've discovered about the party of the year thing on May 12th, ive got to the app's main page and there it was. I clicked on it, the golden was seal appeared and ...

Newbie

Plan Free Country Brazil Device (Galaxy A11) Operating System (Android 12)   My Question or Issue I've discovered about the party of the year thing on May 12th, ive got to the app's ma...

Zeit3

Visitor

5425 Views

17 replies

0 likes

  • 5425 Views
  • 17 replies
  • 0 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" error

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

Yordan

Moderator

35585 Views

30 replies

3 likes

  • 35585 Views
  • 30 replies
  • 3 likes

[All Platforms] Devices do not properly sync play status between each other

PlanPremiumCountryUSA DeviceWeb (Windows/Chrome Browser), Windows application, Samsung S21 FEOperating SystemWindows 11, Android 16 My Question or IssueI tried to surface this issue here years ago (https://community.spotify.com/t5/Android/Spotify-not...

Regular

Plan Premium Country USA   Device Web (Windows/Chrome Browser), Windows application, Samsung S21 FE Operating System Windows 11, Android 16   My Question or Issue I tried to surf...

522 Views

0 replies

2 likes

resume
Status
sync
  • 522 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify is trying to play notification is not going away

PlanFreeDeviceXiaomi Note 9Operating SystemAndroidMy Question or IssueHello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is trying to play. This notification is not going away. I tried clean ...

Newbie

Plan Free Device Xiaomi Note 9 Operating System Android My Question or Issue Hello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is tr...

bigkruz

Visitor

6729 Views

10 replies

0 likes

  • 6729 Views
  • 10 replies
  • 0 likes

Superuser Contribution How do I stop an album from playing

I love CCR, but I can only pause it instead of logging out

Visitor

I love CCR, but I can only pause it instead of logging out

Arkiaura

Newbie

4409 Views

6 replies

0 likes

  • 4409 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

n4-vl_uzkc03r

Newbie

460570 Views

61 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 460570 Views
  • 61 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

b-carman

Visitor

42489 Views

43 replies

12 likes

  • 42489 Views
  • 43 replies
  • 12 likes

App won't run in the background.

PlanPremiumCountryEngland/ UKDeviceMoto g35 Operating Systemandroid 16 My Question or IssueSo for some context, for two years, I've had an issue with my phone playing music —it usually cuts out randomly and unpredictably, because of this, I purchased...

Music Fan

Plan Premium Country England/ UK Device Moto g35  Operating System android 16   My Question or Issue So for some context, for two years, I've had an issue with my phone playing mu...

Billy-J

Spotify Star

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps moving my offline files from my SD card to my internal storage

PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...

Roadie

  Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11   My Question or Issue I tell Spotify to download my offline songs to my SD card.  It does ...

LukeHa

Newbie

4386 Views

10 replies

3 likes

  • 4386 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Spotify at meta quest (store) is restricted from south korea

PlanPremium(Family)CountrySouth Korea(Temporary)DeviceMeta Quest 3S My Question or Issue Spotify is unavailable even though korea is in service range.https://www.meta.com/experiences/spotify/7250002038460582/ And also it looks like just web link, so ...

Newbie

  Plan Premium(Family) Country South Korea(Temporary) Device Meta Quest 3S     My Question or Issue   Spotify is unavailable even though korea is in service range. ...

MihailY

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes