Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42532 Views
  • 65 replies
  • 25 likes
  • 42532 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878057 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878057 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26369 Views
  • 4 replies
  • 0 likes
  • 26369 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Where can I find the starting artist choosing screen after closing it?

I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? Thanks PlanFreeCountryBrazilDeviceMotorola OneOperating ...

  • Roadie
  • I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? &nbs...
  • Darth_GTB
  • Roadie
  • 5261 Views
  • 15 replies
  • 0 likes
  • 5261 Views
  • 15 replies
  • 0 likes

Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

  • Newbie
  • Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...
  • Peter_Stadtler
  • Visitor
  • 1430 Views
  • 8 replies
  • 2 likes
  • 1430 Views
  • 8 replies
  • 2 likes

Superuser Contribution [Podcasts] New Episodes feed is broken

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen. It will reset after several minutes, but every tim...

  • Casual Listener
  • When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen....
  • ParacelsusXY
  • Regular
  • 2606 Views
  • 43 replies
  • 7 likes
  • Other
  • 2606 Views
  • 43 replies
  • 7 likes

Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

  • Visitor
  • When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...
  • Susan_GP
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Secrets Of A "Play Next" Button

How about a feature that plays a song you selected, immediately after the track already playing and ignore what may be next on the current playlist or album?

  • Regular
  • How about a feature that plays a song you selected, immediately after the track already playing and ignore what may be next on the current playlist or album?
  • edkey
  • Visitor
  • 12358 Views
  • 42 replies
  • 39 likes
  • 12358 Views
  • 42 replies
  • 39 likes

Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

  • Casual Listener
  •   Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...
  • peon007
  • Visitor
  • 59421 Views
  • 70 replies
  • 9 likes
  • Android
    autoplay
    bluetooth
  • 59421 Views
  • 70 replies
  • 9 likes

Superuser Contribution Sound effects always changing in every other song (Vivo)

PlanFree/PremiumCountryPhilippinesDeviceVivo Y20i V2032Operating SystemAndroid 12 My Question or IssueSo I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Effects thing on my Spotify app which has different sound effects, such as Pan...

  • Newbie
  • Plan Free/Premium Country Philippines Device Vivo Y20i V2032 Operating System Android 12   My Question or Issue So I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Ef...
  • thomasdiel
  • Newbie
  • 824 Views
  • 3 replies
  • 0 likes
  • 824 Views
  • 3 replies
  • 0 likes

Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

  • Newbie
  • I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...
  • Spudak
  • Casual Listener
  • 3960 Views
  • 10 replies
  • 22 likes
  • 3960 Views
  • 10 replies
  • 22 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

  • Regular
  • I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...
  • Susan_GP
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android app not working properly doesn't load any content or plays any song

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...

  • Regular
  • Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it  the content inside never loads o...
  • Not applicable
  • 4089 Views
  • 12 replies
  • 0 likes
  • 4089 Views
  • 12 replies
  • 0 likes

Superuser Contribution "Waiting for host to start playback" Spotify Jam

PlanPremiumCountry CanadaDeviceSamsung s24 ultraOperating SystemAndroid 14My Question or IssueI had left a Spotify jam that my friend invited me to. I connected to my cars blue tooth and it wouldn't let me play any tracks. It kept giving me the messa...

  • Visitor
  • Plan Premium Country Canada Device Samsung s24 ultra Operating System Android 14 My Question or Issue I had left a Spotify jam that my friend invited me to. I connected to my cars blue toot...
  • FoximusCentauri
  • Visitor
  • 5531 Views
  • 4 replies
  • 0 likes
  • 5531 Views
  • 4 replies
  • 0 likes

Superuser Contribution web player issues (Android)

PlanPremiumCountrySpainDeviceGalaxy s22 ultraOperating SystemAndroid My Question or Issue The Android App doesn´t support moving playlists to folders so I tried with the web player in Android to manage playlists , but : 1.- The web player has no acce...

  • Regular
  • Plan Premium Country Spain Device Galaxy s22 ultra Operating System Android   My Question or Issue   The Android App doesn´t support moving playlists to folders so I tried w...
  • jalacb
  • Regular
  • 1692 Views
  • 8 replies
  • 1 likes
  • 1692 Views
  • 8 replies
  • 1 likes

Superuser Contribution App playing music from Desktop EVEN WHEN APP UNINSTALLED

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...

  • Regular
  • I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened??   How?? I r...
  • Noxee
  • Regular
  • 415 Views
  • 6 replies
  • 0 likes
  • 415 Views
  • 6 replies
  • 0 likes

Can't sign in on old spotify versions

PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...

  • Newbie
  • Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2   My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...
  • 2myspot
  • Regular
  • 634 Views
  • 9 replies
  • 1 likes
  • 634 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

  • Regular
  •   Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...
  • arsenal_86
  • Newbie
  • 66924 Views
  • 98 replies
  • 59 likes
  • 66924 Views
  • 98 replies
  • 59 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...
  • Not applicable
  • 2436 Views
  • 3 replies
  • 4 likes
  • 2436 Views
  • 3 replies
  • 4 likes

Superuser Contribution "Liked Songs" playlist won't play

PlanPremiumCountryUnited StatesDevicePixel 4 xlOperating SystemAndroid 11 beta My Question or IssueAs the title says, my "liked songs" list isn't playing. All other playlists are working normally. I uninstalled and reinstalled the app already. I also...

  • Newbie
  •   Plan Premium Country United States Device Pixel 4 xl Operating System Android 11 beta   My Question or Issue As the title says, my "liked songs" list isn't playing. All other p...
  • Kcj214
  • Newbie
  • 68908 Views
  • 58 replies
  • 21 likes
  • Android
    Android 11 beta
    liked songs
    Pixel 4xl
  • 68908 Views
  • 58 replies
  • 21 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System Android 14   My Question or Issue every once in a while ill be listening to an album, playlist or queue and a song will com...
  • Maria
  • Moderator
  • 959 Views
  • 10 replies
  • 0 likes
  • Android
    Android 14
    audio
    audio bug
    Audio not playing
    progress bar
  • 959 Views
  • 10 replies
  • 0 likes

Superuser Contribution Keyboard Disappears from Search When Internet Connects

PlanPremiumCountryUSADeviceGalaxy S20Operating SystemAndroid My Question or IssueWhen first opening the app and searching, the keyboard will disappear suddenly after a brief period, causing me to unintentionally click whatever was behind the keyboard...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy S20 Operating System Android   My Question or Issue When first opening the app and searching, the keyboard will disappear suddenly after a brief ...
  • Maria
  • Moderator
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes