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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374597 Views

541 replies

34 likes

Account
Free
  • 374597 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7484 Views

0 replies

7 likes

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Solved!!Superuser Contribution I can't change my profile picture

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...

Casual Listener

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...

Maria

Moderator

6828 Views

7 replies

1 likes

  • 6828 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution New "Create cover art" nowhere to be found on the app?

I was excited to get a notification about being able to create playlist art on the app itself as I'm a designer and I've often created covers for my playlist. But I've clicked on the three dots on any playlist as instructed, but the feature is nowher...

Regular

I was excited to get a notification about being able to create playlist art on the app itself as I'm a designer and I've often created covers for my playlist. But I've clicked on the three dots on an...

rarijackgfs

Casual Listener

8247 Views

23 replies

2 likes

  • 8247 Views
  • 23 replies
  • 2 likes

Superuser Contribution 2 Issues On Tablet: Landscape Mode For Lyrics Is Not Available + Player Disappears

Spoiler (Highlight to read)PlanPremiumCountryTürkiyeDeviceSamsung Galaxy Tab S8 (SM-X700)Operating SystemAndroid 13, One UI 5.1My Question or IssueSince a couple weeks, I'm having 2 troubles on the Spotify app on my Galaxy Tab S8 tablet. Those are st...

Newbie

  Plan Premium Country Türkiye Device Samsung Galaxy Tab S8 (SM-X700) Operating System Android 13, One UI 5.1 My Question or Issue Since a couple weeks, I'm having 2 troubles o...

petarhasproblems

Casual Listener

23762 Views

54 replies

27 likes

  • 23762 Views
  • 54 replies
  • 27 likes

Spotify says I'm offline when using data?

PlanFreeCountryUSDevicePixel 7 pro Operating SystemAndroid My Question or IssueSpotify says I'm offline when using data but not on wifi. I tried reinstalling, cache and storage clear, and clean reinstalling, but nothing fixes it. How do I fix this?

Casual Listener

Plan Free Country US Device Pixel 7 pro  Operating System Android   My Question or Issue Spotify says I'm offline when using data but not on wifi. I tried reinstalling, cache and ...

Billy-J

Spotify Star

202 Views

3 replies

0 likes

  • 202 Views
  • 3 replies
  • 0 likes

Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

Gig Goer

hey folks,   see attached image.  can anyone tell me what pressing the ""clear data"" button does on my android phone?  in my ""apps"" section of the settings menu, all of my mobile ...

YoavKlausner

Visitor

30830 Views

10 replies

0 likes

Cache
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  • 10 replies
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Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Newbie

  Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...

314f662qng5amdjdtomd

Visitor

7830 Views

30 replies

4 likes

  • 7830 Views
  • 30 replies
  • 4 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

Ivelina

Moderator

1009 Views

8 replies

0 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 1009 Views
  • 8 replies
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Superuser Contribution Show the artist's name on the lock screen

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 characters and no dots would be helpful. I think the bes...

Newbie

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 chara...

Maria

Moderator

252 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution spotify connect

PlanPremiumCountryUnited Kingdom Device(Samsung Galaxy Tab s9 5G)Operating System(Android) My Question or IssueI do not have WIFI so i only use mobile data which i have unlimited of. Now my bose home speaker doesn't seem to show up in devices to conn...

Casual Listener

Plan Premium Country United Kingdom   Device (Samsung Galaxy Tab s9 5G) Operating System (Android)   My Question or Issue I do not have WIFI so i only use mobile data which i hav...

b4u2

Casual Listener

415 Views

2 replies

0 likes

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Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

QuieType

Visitor

6528 Views

46 replies

14 likes

  • 6528 Views
  • 46 replies
  • 14 likes

Superuser Contribution Auto Refresh

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S22 Ultra)Operating System(Android) My Question or IssueMy app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or ...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S22 Ultra) Operating System (Android)   My Question or Issue My app keeps refreshing to the homepage when I exit the applicati...

Nathan_cpt

Regular

6025 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

PhoebsandIvy

Casual Listener

2751 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Volume turns up to max by itself when song change

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership. As others before me, the volume turns up to max when the song change, to back normal once I press any volume button.This happen a lot of times, sometimes 2/3 times in 10...

Regular

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership.   As others before me, the volume turns up to max when the song change, to back normal once I press any volume ...

GonnaBeOk1

Visitor

8420 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Unable to scroll down to view song lyrics when using a Samsung tablet in landscape mode

PlanPremiumCountryPhilippinesDeviceSamsung tab s8 Operating SystemAndroid 15 My Question or Issue

Casual Listener

Plan Premium Country Philippines Device Samsung tab s8  Operating System Android 15   My Question or Issue  

Eggsw

Casual Listener

387 Views

3 replies

0 likes

  • 387 Views
  • 3 replies
  • 0 likes

Superuser Contribution my Spotify app on Android has a very low sound but plays well via Spotify site on Chrome app

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition on my Android, searched a lot on Google and YouTub...

Newbie

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition...

gollo301

Visitor

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
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Solved!!Superuser Contribution Galaxy Watch Active 2 Offline Music

My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...

Casual Listener

My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...

Onlyashu19

Visitor

1632 Views

8 replies

0 likes

download
Offline
Samsung
watch
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  • 0 likes

spotify keeps forgetting my queue and playlist

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played and usually the next 2 after it, and forgets everyth...

Newbie

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played a...

fleiss_a

Casual Listener

2365 Views

2 replies

1 likes

  • 2365 Views
  • 2 replies
  • 1 likes

Superuser Contribution GoogleTv playing songs, but no sound comes out

PlanPremiumCountryPorDeviceSony Bravia XR 2012Operating SystemAndroid 10 My QuestionThe application works correctly and it seems that it is playing songs, but no sound comes out. After 10 seconds, it skips to the next song, it looks like it's playing...

Casual Listener

  Plan Premium Country Por Device Sony Bravia XR 2012 Operating System Android 10   My Question The application works correctly and it seems that it is playing songs, but no soun...

wmorong

Visitor

10542 Views

16 replies

3 likes

  • 10542 Views
  • 16 replies
  • 3 likes