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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201227 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201227 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545261 Views

78 replies

3 likes

  • 545261 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

452872 Views

571 replies

38 likes

Account
Free
  • 452872 Views
  • 571 replies
  • 38 likes

Superuser Contribution Bad sound quality only on mobile phone

PlanPremiumCountryGeorgia, but I live in Portugal for now DeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueI use Spotify on my laptop (MacBookPro) and on smartphone at the same timeAnd some time ago, I found out that after a long t...

Regular

Plan Premium Country Georgia, but I live in Portugal for now   Device Google Pixel 6a Operating System Android 16   My Question or Issue I use Spotify on my laptop (MacBookPro) a...

Paula_Vi

Moderator

1517 Views

5 replies

0 likes

Android
bluetooth
quality
sound
  • 1517 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify app crashes on selecting albums/singles or when opening the app

PlanPremiumCountryUKDeviceNothing phone 1Operating SystemAndroid 15 My Question or IssueIssue started when selecting albums the app would instantly crash. I uninstalled and reinstalled the app, and then it would crash whenever I opened it. I have man...

Regular

Plan Premium Country UK Device Nothing phone 1 Operating System Android 15   My Question or Issue Issue started when selecting albums the app would instantly crash. I uninstalled and r...

MihailY

Moderator

862 Views

9 replies

1 likes

Android
crashing
  • 862 Views
  • 9 replies
  • 1 likes

Superuser Contribution Toshiba Smart TV No Sound

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...

Regular

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...

Yordan

Moderator

5566 Views

13 replies

0 likes

mute
no sound
Smart TV
sound
Toshiba
  • 5566 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle is bugged, stuck on Smart Shuffle and only plays songs in one genre

Recently I had listened to a lot of metal music. However, this genre only represents a portion of my Liked Songs, which is a lot more diverse.Since a day or two ago, every time I try to play my Liked Songs on shuffle, Spotify will ONLY play songs in ...

Visitor

Recently I had listened to a lot of metal music. However, this genre only represents a portion of my Liked Songs, which is a lot more diverse. Since a day or two ago, every time I try to play my L...

Alaskaaaa

Casual Listener

35405 Views

18 replies

6 likes

  • 35405 Views
  • 18 replies
  • 6 likes

Solved!! Why doesn't Spotify take advantage of the real estate on a tablet?

PlanPremiumCountryUnited StatesDeviceSamsung Tab S7 FEOperating SystemAndroid 13 My Question or IssueI'm disappointed by what's displayed on my tablet when using Spotify. The album artwork is tiny even though it could be larger than a CD. There's eno...

Casual Listener

Plan Premium Country United States Device Samsung Tab S7 FE Operating System Android 13   My Question or Issue I'm disappointed by what's displayed on my tablet when using Spotify...

carlbidwell

Casual Listener

1262 Views

4 replies

3 likes

  • 1262 Views
  • 4 replies
  • 3 likes

Superuser Contribution Play button don't work

I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I'm facing an issue with play button it is stuck Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...

Joan

Moderator

3752 Views

4 replies

0 likes

  • 3752 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song lengths visible?

Is there a way to make the app show song lengths in playlists or album pages?PlanPremiumCountry DeviceSamsung Galaxy s22Operating SystemAndroid 14

Casual Listener

Is there a way to make the app show song lengths in playlists or album pages? Plan Premium Country 🇬🇧  Device Samsung Galaxy s22 Operating System Android 14  

tnygreen

Newbie

6602 Views

5 replies

7 likes

  • 6602 Views
  • 5 replies
  • 7 likes

Superuser Contribution DJ not showing up even though all my other friends have it

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

Visitor

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

Angvl

Newbie

1124 Views

3 replies

0 likes

  • 1124 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding a song to queue while it's playing often makes it start in the middle

PlanPremiumCountryUnited States DeviceMotorola moto g stylus My Question or IssueRecently when I add a song to queue while it's playing, it will start somewhere in the middle when it plays again. I add the songs to queue from the three dots in the to...

Newbie

Plan Premium Country United States   Device Motorola moto g stylus    My Question or Issue Recently when I add a song to queue while it's playing, it will start somewhere in t...

dora745nevels

Newbie

2205 Views

3 replies

0 likes

  • 2205 Views
  • 3 replies
  • 0 likes

What's happened to Gramofon?

My Question or IssueAfter months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems to be impossible to buy it! Does anyone have any idea...

Casual Listener

My Question or Issue After months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems ...

timwei

Newbie

6854 Views

6 replies

0 likes

gramofon
  • 6854 Views
  • 6 replies
  • 0 likes

How to install the APP on e /os/ murena without a google account ?

PlanPremiumCountryFrance Devicefairphone5Operating Systeme /OS/ My Question or IssueHello everyone,I'm looking for a way to install the app on a smartphone running on e /os/ murena, withour using a google account (anonymous).I already try on the app ...

Visitor

  Plan Premium Country France   Device fairphone5 Operating System e /OS/   My Question or Issue Hello everyone, I'm looking for a way to install the app on a smartphone r...

Koyubi

Rising Star 3

1193 Views

1 replies

0 likes

Discussion
Feature Request
Question
  • 1193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer glitch - loud to soft!

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186But the topic was closed?! So, I have to reopen it again. Android Spotify has this glitch for about last 2 months, that when song starts playin...

Casual Listener

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186 But the topic was closed?! So, I have to reopen it again.   Android Spotify ha...

fabiofrack

Casual Listener

880 Views

4 replies

0 likes

  • 880 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls not showing on Android 15 (Samsung)

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...

Casual Listener

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...

Falguniviral

Visitor

5019 Views

5 replies

0 likes

  • 5019 Views
  • 5 replies
  • 0 likes

Superuser Contribution Don't switch to playing on phone when I connect a Bluetooth device

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...

Regular

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...

pimz3001

Newbie

11964 Views

21 replies

13 likes

  • 11964 Views
  • 21 replies
  • 13 likes

Superuser Contribution No sound when the equalizer is turned on in the application

Xiaomi 12 (Android 14, HyperOS 1.0.11)Spotify Android app (ver. 8.9.66.543)Plan Premium (Belarus) When the equalizer is turned on in the application, sometimes there is no sound when:- the beginning of the next track;- rewind the track;- switching tr...

Casual Listener

Xiaomi 12 (Android 14, HyperOS 1.0.11) Spotify Android app (ver. 8.9.66.543) Plan Premium (Belarus)   When the equalizer is turned on in the application, sometimes there is no sound when: -...

Silka23

Newbie

5824 Views

19 replies

0 likes

  • 5824 Views
  • 19 replies
  • 0 likes

Audience interaction missing between songs on live albums

PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android) My Question or IssueCan anybody tell me why when I play a live album there is no audience interaction between songs, it just goes from one song to the next. I have the CD version o...

Newbie

Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android)   My Question or Issue Can anybody tell me why when I play a live album there is no audience interaction be...

Amay

Spotify Star

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Turn off all video when Data Saver is on

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

lordfarcap

Visitor

164760 Views

120 replies

75 likes

  • 164760 Views
  • 120 replies
  • 75 likes

Superuser Contribution Spotify wrong calcul of left minutes in podcast episode

PlanFree/PremiumCountryPortugal Device Operating SystemAndroid My Question or IssueWhile in "Your episodes" when we see the list of episodes and we have some episode on going let say the episode has 30 minutes, and we are in the minute 3.It is writte...

Regular

  Plan Free/Premium Country Portugal   Device   Operating System Android   My Question or Issue While in "Your episodes" when we see the list of episodes and we have s...

Shonuffharlem

Music Fan

4810 Views

31 replies

3 likes

  • 4810 Views
  • 31 replies
  • 3 likes

Superuser Contribution Can't see album covers when sharing a link

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also tried it on my computer desktop have the same prob...

Newbie

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also...

Alicnwondland

Newbie

15392 Views

21 replies

4 likes

  • 15392 Views
  • 21 replies
  • 4 likes

Superuser Contribution Excessive data usage - 43GB in 1 month...?

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...

Newbie

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...

Vasil

Moderator

10459 Views

11 replies

0 likes

  • 10459 Views
  • 11 replies
  • 0 likes