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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397283 Views

547 replies

35 likes

Account
Free
  • 397283 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

  • 8496 Views
  • 0 replies
  • 7 likes

Superuser Contribution Missing the pause and play bar on lock screen and notification bar

I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing from the notification bar on both home and lock screens. I s...

Casual Listener

I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229   Like the title says, "previous, pause/play, next" functionality are all missing ...

JezzaDying

Casual Listener

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android TV - External Keyboards Not Working Since GUI Update

Plan: PremiumCountry: UKDevice: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my Sony TV, in combination with an external wireless keyboard connected to the TV's U...

Music Fan

Plan: Premium Country: UK Device: Sony XF90 Android TV   My Question or Issue   Hi Spotify Community,   For the last 18 months I've been using the Spotify Android TV App on my ...

ronnieb78

Music Fan

23995 Views

81 replies

13 likes

Android
keyboard
TV
  • 23995 Views
  • 81 replies
  • 13 likes

Solved!!Superuser Contribution Some downloaded podcast files are deleted

PlanPremiumCountryHungaryDeviceSamsung A54Spotify version9.0.82.1032 My Question or IssueHi there, I've been noticing for the last couple of weeks that some of the automatically downloaded podcast files are removed from the phone later (but they're s...

Music Fan

Plan Premium Country Hungary Device Samsung A54 Spotify version 9.0.82.1032   My Question or Issue Hi there,   I've been noticing for the last couple of weeks that some of the a...

PathfinderKP

Music Fan

566 Views

6 replies

0 likes

Samsung
  • 566 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Jumps back in time when I continue the shuffle the next day

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone.The next day when I get to work, I hit play again to continue where I left off.However, I find that it has jumped back a few dozen songs,...

Casual Listener

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone. The next day when I get to work, I hit play again to continue where I left off. How...

Vasil

Moderator

855 Views

7 replies

1 likes

  • 855 Views
  • 7 replies
  • 1 likes

Superuser Contribution Repetative advertisements and shuffle function.

PlanFree, have used premium for yearsCountryNetherlandsDeviceSamsung galaxy S24 / Windows 11 Operating System Android 16 and windows 11 My Question or IssueThe shuffle function doesn't seem to work, it plays my liked songs in the same order everytime...

Regular

  Plan Free, have used premium for years Country Netherlands Device Samsung galaxy S24 / Windows 11  Operating System  Android 16 and windows 11   My Question or Issue ...

Vasil

Moderator

1221 Views

10 replies

0 likes

  • 1221 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Folders are turning saved albums into playlists under my name?

PlanPremium DuoCountryNew ZealandDevice(Samsung Galaxy S20 FEOperating SystemAndroid My Question or IssueThe folders feature is turning saved albums and playlists into playlists under my name. I can't for the life of me figure out how to fix it and I...

Casual Listener

Plan Premium Duo Country New Zealand Device (Samsung Galaxy S20 FE Operating System Android  My Question or Issue The folders feature is turning saved albums and playlists into playlist...

GlitchedEmber

Casual Listener

1392 Views

3 replies

1 likes

"android"
Folder Playlist
  • 1392 Views
  • 3 replies
  • 1 likes

Superuser Contribution I cant unhide my songs

i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend

Visitor

i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend 

Vasil

Moderator

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Controls stopped working fro Spotify on Android auto

PlanPremiumCountryLithuaniaDeviceGoogle Pixel 8 ProOperating SystemAndroid 16 My Question or IssueAndroid auto controls for Spotify stopped working, Spotify doesn't start automatically anymore also, stearing wheel buttons doesn't work anymore. 

Newbie

Plan Premium Country Lithuania Device Google Pixel 8 Pro Operating System Android 16   My Question or Issue Android auto controls for Spotify stopped working, Spotify doesn't start aut...

Eni

Moderator

512 Views

1 replies

0 likes

"androidauto"
Car Controls
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashing when clicking subtitles in podcast.

Plan Free/Premium Country Usa Device Samsung s25 Operating System Android My Question or Issue When playing a podcast, I was trying to highlight and copy a subtitle in a podcast. It crashed the whole app. Easily repeatable.

Casual Listener

Plan Free/Premium Country Usa Device Samsung s25 Operating System Android    My Question or Issue   When playing a podcast, I was trying to highlight and copy a s...

Maria

Moderator

975 Views

14 replies

1 likes

Android
bug
Crash
podcast
read along
Samsung
subtitle
transcript
  • 975 Views
  • 14 replies
  • 1 likes

Superuser Contribution Can't select song

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Visitor

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Chuck1499

Visitor

3362 Views

3 replies

0 likes

  • 3362 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove all downloads from another device to listen offlines with this one

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...

Casual Listener

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...

missoulabrooks

Visitor

7857 Views

6 replies

0 likes

  • 7857 Views
  • 6 replies
  • 0 likes

Superuser Contribution Only one artist plays when playlist shuffled

PlanFreeCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueI have a playlist containing 579 songs with a run time of over 31 hours. For the past few hours, every time I've shuffled this playlist, only one specific artist pl...

Casual Listener

Plan Free Country USA Device Google Pixel 4a Operating System Android 13   My Question or Issue I have a playlist containing 579 songs with a run time of over 31 hours. For the past fe...

Ivelina

Moderator

1188 Views

14 replies

0 likes

playlist
Playlists
shuffle
smart shuffle
  • 1188 Views
  • 14 replies
  • 0 likes

Superuser Contribution Video Podcasts will not play in car when connected on bluetooth

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueI've noticed when connected to my car via bluetooth (no android auto), the video part of any podcast will not load. The audio will work, but it seems the vid...

Regular

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue I've noticed when connected to my car via bluetooth (no android auto), the video ...

Jayntarl

Casual Listener

53442 Views

66 replies

17 likes

Android
bluetooth
podcast
Video Podcast
  • 53442 Views
  • 66 replies
  • 17 likes

Spotify not using data?

Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play as well as the search page fully not pulling up. it acts as i...

Visitor

Premium account, Canada   For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play a...

MauriceMV

Spotify Star

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos on home screen autoplay despite auto play turned off in settings

PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings

Roadie

Plan Free/Premium Operating System Android   My Question or Issue     Videos on home screen autoplay despite auto play turned off in settings    

onlytocomplain

Roadie

1072 Views

8 replies

1 likes

  • 1072 Views
  • 8 replies
  • 1 likes

No sound when sharing to instagram

My apps are synced and up to date. Everyone can do this but me 﫠 why can't my phone do this... I'm annoyed lol I share music all the time PlanPremiumCountryUsaDeviceSamsung Galaxy s24 ultra

Casual Listener

My apps are synced and up to date. Everyone can do this but me 🫠 why can't my phone do this... I'm annoyed lol I share music all the time  Plan Premium Country Usa Device Samsung Galaxy s...

Billy-J

Spotify Star

468 Views

6 replies

1 likes

Android
Instagram
no sound
  • 468 Views
  • 6 replies
  • 1 likes

Superuser Contribution Status bar and navigation bar is not hiding

PlanFreeDeviceRealme GT2 ProOperating SystemAndroid 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on Redmi the app was running perfectly fine with no black bars or something. But with ...

Casual Listener

Plan Free Device Realme GT2 Pro Operating System Android 14    My Question or Issue  I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on ...

Efekocaer

Regular

3246 Views

11 replies

32 likes

  • 3246 Views
  • 11 replies
  • 32 likes

Profile screen text (Profile Name, Followers, Following) is shaking/jittering

PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,​I am experiencing a UI display bug on my profile screen.​When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...

Casual Listener

Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16   My Question or Issue Hello, ​I am experiencing a UI display bug on my profile screen. ​When I view my ...

geshm

Casual Listener

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution No settings on Android TV

PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?

Casual Listener

Plan Premium Device TV Operating System Android TV 11   My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...

Maria

Moderator

3183 Views

9 replies

2 likes

  • 3183 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can't get crossfade to stop. It's turned off in settings

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Visitor

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Thorn312

Newbie

2427 Views

3 replies

0 likes

  • 2427 Views
  • 3 replies
  • 0 likes