Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114275 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229754 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588684 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484018 Views
580 replies
42 likes
Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library takes about 10minutes to load, and even then not all playlists load. When playing an...
Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library...
Newbie
46747 Views
48 replies
5 likes
"You can only use Spotify abroad for 14 days.Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I never left my region at all. this really bothers me. can anyo...
"You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I...
Moderator
2644 Views
4 replies
5 likes
PlanPremiumCountryU.SDeviceMoto g stylus My Question or IssueThe Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an error on the bottom and just not work. The app is up to date and we cleared ...
Plan Premium Country U.S Device Moto g stylus My Question or Issue The Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an erro...
Moderator
1335 Views
3 replies
2 likes
Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help
Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help
Visitor
4350 Views
5 replies
7 likes
PlanFreeDeviceGalaxy tablet A7 liteOperating System(iOS 10, Android Oreo, Windows 10,etc) My Question or IssueThe adds struggle to load causing me to clear out the webpage and open it again making it hard to listen to more than 4 songs at a time. How...
Plan Free Device Galaxy tablet A7 lite Operating System (iOS 10, Android Oreo, Windows 10,etc) My Question or Issue The adds struggle to load causing me to clear out the w...
Moderator
179 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceTCL Android TVOperating SystemAndroid TV My Question or IssueWhen trying to play videos in Spotify on my Android TV, the video is really slow, choppy, and flickers to black continuously. I have restarted the TV as well a...
Plan Premium Country Canada Device TCL Android TV Operating System Android TV My Question or Issue When trying to play videos in Spotify on my Android TV, the video is really...
Regular
20237 Views
46 replies
2 likes
Plan Premium Device S25 Ultra Operating System android 16 My Question or Issue When switching between tabs, the app doesn't preserve the state of the previous tab. If I'm deep in a playlist on my library tab, switch to search tab and return to my lib...
Plan Premium Device S25 Ultra Operating System android 16 My Question or Issue When switching between tabs, the app doesn't preserve the state of the previous tab. If I'm deep ...
Moderator
591 Views
2 replies
0 likes
After updating to the newest version of Spotify it now uses excessive amount of data. The image show the data usage of the last 30 days and the hourly usage of today since this issue has been happening. I have installed the update since yesterday eve...
After updating to the newest version of Spotify it now uses excessive amount of data. The image show the data usage of the last 30 days and the hourly usage of today since this issue has bee...
Moderator
855 Views
3 replies
0 likes
PlanFreeDeviceRedmi pad 2Operating SystemHyperos3My Question or IssueWhenever I try to search in the app it don't work and it show just the grey background and I try use different wifi and I try using vpn and I even reinstall it and I clear cache
Plan Free Device Redmi pad 2 Operating System Hyperos3 My Question or Issue Whenever I try to search in the app it don't work and it show just the grey background and I try use different wifi ...
Moderator
292 Views
1 replies
0 likes
I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices. 2 major features that incorporate databases in your systems are experiencing pretty significant issues: 1) The music>following menu tha...
I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices. 2 major features that incorporate databases in your systems are experiencing p...
Moderator
416 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid 10 My Question or IssueHello, I have noticed an issue with Spotify not accepting voice commands anymore. I first noticed this as I was driving yesterday (5/30/22) and attempted to is...
Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android 10 My Question or Issue Hello, I have noticed an issue with Spotify not accepting voice commands anymo...
Casual Listener
10803 Views
25 replies
2 likes
PlanFreeCountryUSA DeviceGoogle Pixel 6AOperating SystemAndroid 14 My Question or IssueI recently had to factory reset my phone and now when I go to search on android auto it only brings up the keyboard and does not have the little microphone to star...
Plan Free Country USA Device Google Pixel 6A Operating System Android 14 My Question or Issue I recently had to factory reset my phone and now when I go to search on android ...
Casual Listener
2662 Views
5 replies
0 likes
Whenever I use my phone app (which is up to date) the playback randomly stops. Not even paused. And I have to either start the from the beginning or change to the next song. This only happens on my phone
Whenever I use my phone app (which is up to date) the playback randomly stops. Not even paused. And I have to either start the from the beginning or change to the next song. This only happens on my p...
Visitor
20421 Views
23 replies
2 likes
Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip to the next song. The whole now playing screen clos...
Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip ...
Newbie
805 Views
2 replies
0 likes
Plan: PremiumCountry: PolandDevice: Google Pixel 10Operating System: Android 16My Question or IssueHi Spotify Team and Community,I'm having a UI/layout bug in the Spotify app on Android.In the main Search tab (magnifying glass icon at the bottom), th...
Plan: Premium Country: Poland Device: Google Pixel 10 Operating System: Android 16 My Question or Issue Hi Spotify Team and Community, I'm having a UI/layout bug in the Spotify app on Android...
Casual Listener
1433 Views
6 replies
1 likes
PlanPremiumCountryCzechiaDeviceFiio m9Operating SystemAndroid on kernel 3.18.14 My Question or Issuehi, managed to update spotify to version 9.1.24.1739When I open it up and put in my mail and password to login, external browser window opens (firefox...
Plan Premium Country Czechia Device Fiio m9 Operating System Android on kernel 3.18.14 My Question or Issue hi, managed to update spotify to version 9.1.24.1739 When I open it up an...
Moderator
893 Views
3 replies
0 likes
Tengo el mismo problema solamente que aquí ha mutado en que en mi tablet de Apple de hace 5 años si me aparecen y en mi móvil no, tengo un redmi, tengo la teoría que es porque borre todo mi caché de la app y volví a contratar el premium porque en PC ...
Tengo el mismo problema solamente que aquí ha mutado en que en mi tablet de Apple de hace 5 años si me aparecen y en mi móvil no, tengo un redmi, tengo la teoría que es porque borre todo mi caché de ...
Moderator
280 Views
1 replies
0 likes
PlanPremiumCountryJapanDeviceNothing phone (3a) liteOperating SystemAndroid 16 My Question or IssueThis issue is similar to the thread "Downtime [Feb 14th 2026]: Android users getting an error when accessing playlists." I’m seeing a "something went ...
Plan Premium Country Japan Device Nothing phone (3a) lite Operating System Android 16 My Question or Issue This issue is similar to the thread "Downtime [Feb 14th 2026...
Music Fan
3038 Views
20 replies
0 likes
A few weeks ago I switched off background usage for the Spotify app because it was draining my battery (Pixel 9) rapidly, even when not using the app.Since then I get repeated interrupts to playback, as if there is a delay in loading or buffering the...
A few weeks ago I switched off background usage for the Spotify app because it was draining my battery (Pixel 9) rapidly, even when not using the app. Since then I get repeated interrupts to playbac...
Moderator
347 Views
1 replies
0 likes
With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.
With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...
Casual Listener
105067 Views
104 replies
50 likes
