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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400452 Views

549 replies

35 likes

Account
Free
  • 400452 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8601 Views

0 replies

7 likes

  • 8601 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't select song

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Visitor

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Chuck1499

Visitor

3421 Views

3 replies

0 likes

  • 3421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove all downloads from another device to listen offlines with this one

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...

Casual Listener

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...

missoulabrooks

Visitor

8010 Views

6 replies

0 likes

  • 8010 Views
  • 6 replies
  • 0 likes

Superuser Contribution Only one artist plays when playlist shuffled

PlanFreeCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueI have a playlist containing 579 songs with a run time of over 31 hours. For the past few hours, every time I've shuffled this playlist, only one specific artist pl...

Casual Listener

Plan Free Country USA Device Google Pixel 4a Operating System Android 13   My Question or Issue I have a playlist containing 579 songs with a run time of over 31 hours. For the past fe...

Ivelina

Moderator

1281 Views

14 replies

0 likes

playlist
Playlists
shuffle
smart shuffle
  • 1281 Views
  • 14 replies
  • 0 likes

Superuser Contribution Video Podcasts will not play in car when connected on bluetooth

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueI've noticed when connected to my car via bluetooth (no android auto), the video part of any podcast will not load. The audio will work, but it seems the vid...

Regular

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue I've noticed when connected to my car via bluetooth (no android auto), the video ...

Jayntarl

Casual Listener

53655 Views

66 replies

17 likes

Android
bluetooth
podcast
Video Podcast
  • 53655 Views
  • 66 replies
  • 17 likes

Spotify not using data?

Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play as well as the search page fully not pulling up. it acts as i...

Visitor

Premium account, Canada   For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play a...

MauriceMV

Spotify Star

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos on home screen autoplay despite auto play turned off in settings

PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings

Roadie

Plan Free/Premium Operating System Android   My Question or Issue     Videos on home screen autoplay despite auto play turned off in settings    

onlytocomplain

Roadie

1147 Views

8 replies

1 likes

  • 1147 Views
  • 8 replies
  • 1 likes

No sound when sharing to instagram

My apps are synced and up to date. Everyone can do this but me 﫠 why can't my phone do this... I'm annoyed lol I share music all the time PlanPremiumCountryUsaDeviceSamsung Galaxy s24 ultra

Casual Listener

My apps are synced and up to date. Everyone can do this but me 🫠 why can't my phone do this... I'm annoyed lol I share music all the time  Plan Premium Country Usa Device Samsung Galaxy s...

Billy-J

Spotify Star

494 Views

6 replies

1 likes

Android
Instagram
no sound
  • 494 Views
  • 6 replies
  • 1 likes

Superuser Contribution Status bar and navigation bar is not hiding

PlanFreeDeviceRealme GT2 ProOperating SystemAndroid 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on Redmi the app was running perfectly fine with no black bars or something. But with ...

Casual Listener

Plan Free Device Realme GT2 Pro Operating System Android 14    My Question or Issue  I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on ...

Efekocaer

Regular

3288 Views

11 replies

32 likes

  • 3288 Views
  • 11 replies
  • 32 likes

Profile screen text (Profile Name, Followers, Following) is shaking/jittering

PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,​I am experiencing a UI display bug on my profile screen.​When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...

Casual Listener

Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16   My Question or Issue Hello, ​I am experiencing a UI display bug on my profile screen. ​When I view my ...

geshm

Casual Listener

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution No settings on Android TV

PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?

Casual Listener

Plan Premium Device TV Operating System Android TV 11   My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...

Maria

Moderator

3216 Views

9 replies

2 likes

  • 3216 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can't get crossfade to stop. It's turned off in settings

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Visitor

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Thorn312

Newbie

2452 Views

3 replies

0 likes

  • 2452 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inconsistent behavior in Recents section (Music vs Podcasts) on Android

Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...

Gig Goer

Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android:   Recents doesn’t show all content when no filter is s...

ukergin

Gig Goer

521 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Bug Report recommended songs on sound capsule

PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...

Visitor

Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11   My Question or Issue minha namorada é muito...

217 Views

0 replies

0 likes

Possible Bug
  • 217 Views
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can't skip song

PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...

Casual Listener

  Plan Premium Country France Device Google pixel 8 Operating System Android 16   My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...

Billy-J

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app on my galaxy says "Android Auto" even though not in car

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the car, turn on my headphones, pull out my phone, open...

Newbie

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the ...

jlt6666

Casual Listener

2451 Views

10 replies

2 likes

  • 2451 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Cannot remove song from queue anymore (since 2025)

PlanPremium Operating SystemAndroid 14 My Question or IssueThe “Remove track from queue” option was removed from the queue with the last app-update for Android devices in January 2025. What to expectI can remove a song listed in the queue. (This was ...

Casual Listener

Plan Premium   Operating System Android 14   My Question or Issue The “Remove track from queue” option was removed from the queue with the last app-update for Android devices in...

Joan

Moderator

24420 Views

35 replies

20 likes

  • 24420 Views
  • 35 replies
  • 20 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

an-anju

Visitor

4537 Views

27 replies

5 likes

  • 4537 Views
  • 27 replies
  • 5 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stop when get certain notification

PlanPremium CountryMalaysiaDeviceXiaomi Redmi Note 11 Pro+ 5GOperating SystemHyperOS 2.0.2 My Question or IssueDoes everyone have same issue has me ? Music suddenly pause for no reason after receiving certain notification

Casual Listener

Plan Premium  Country Malaysia Device Xiaomi Redmi Note 11 Pro+ 5G Operating System HyperOS 2.0.2   My Question or Issue Does everyone have same issue has me ? Music suddenly paus...

zmojazz

Visitor

3211 Views

4 replies

0 likes

  • 3211 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung TV App - TV model #QN75QN90BAFXZC

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...

Visitor

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...

Einssv

Regular

3080 Views

7 replies

0 likes

  • 3080 Views
  • 7 replies
  • 0 likes