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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106219 Views

26 replies

3 likes

  • 106219 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215451 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215451 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568482 Views

78 replies

3 likes

  • 568482 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469110 Views

577 replies

40 likes

Account
Free
  • 469110 Views
  • 577 replies
  • 40 likes

Solved!! delete recently played

PlanFreeCountryItaly Device(android)Operating System(Windows 10) My Question or Issuehello, it's possible to delete the "Recently Played" in home page ?

Visitor

Plan Free Country Italy   Device (android) Operating System (Windows 10)   My Question or Issue hello, it's possible to delete the "Recently Played"  in home page ?

1Lakshay

Visitor

864 Views

2 replies

2 likes

  • 864 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Re: Loudness consistency between normal / preview on desktop, W10

I've had some issues regarding preview mode and volume as well, on my android. I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent with regards to obeying the normalization setting.Flipping...

Regular

I've had some issues regarding preview mode and volume as well, on my android.  I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent w...

lumiuko

Music Fan

1980 Views

5 replies

1 likes

  • 1980 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google clock can't connect to Spotify

PlanPremium 8.7.44.968CountryMexicoDeviceRedmi Note 11SOperating SystemAndroid 11 RPA.200720.011 I recently changed phones and I can't connect Spotify with Google Clock. When I setup an alarm I get the usual message. Only when I open the Spotify app ...

Regular

  Plan Premium 8.7.44.968 Country Mexico Device Redmi Note 11S Operating System Android 11 RPA.200720.011     I  recently changed phones and I can't connect Spotify with...

aradhyavarma

Regular

5168 Views

7 replies

0 likes

  • 5168 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't change premium plan on Android

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop where it tries to load the information in a web pa...

Casual Listener

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop...

wncw

Newbie

2417 Views

6 replies

1 likes

  • 2417 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playlist link direct into app does not work anymore! (Just one day)

PlanFree/PremiumCountryGermany, but I think the problem is globally. DeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI just recognized that playlist links direct into the Spotify app do not work anymore.They just lead to ...

Regular

Plan Free/Premium Country Germany, but I think the problem is globally.   Device Samsung Galaxy S23 Ultra Operating System Android 14   My Question or Issue I just recognized tha...

Yordan

Moderator

5376 Views

8 replies

1 likes

  • 5376 Views
  • 8 replies
  • 1 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

Visitor

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...

Spheniscus

Casual Listener

5295 Views

3 replies

0 likes

  • 5295 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify audio isn't playing in my car even though it says the track is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueAll of a sudden, the audio in my car, when playing Spotify, stopped working, even though the track says it's playing. I'm connected via Bluetooth ...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue All of a sudden, the audio in my car, when playing Spotify, stopp...

Eni

Moderator

104997 Views

11 replies

1 likes

  • 104997 Views
  • 11 replies
  • 1 likes

Why does Spotify constantly stop while playing a song?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

dinomight

Spotify Star

166 Views

1 replies

0 likes

  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current play of playlist disappears after closing the app

PlanPremiumCountryGermanyDevice(Samsung Galaxy A55 5G)Operating System(Android 16) My Question or IssueOn my new phone, when I close the app when listening to, for instance, my favourites playlist, next time I open the app, no playlist is "active". T...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy A55 5G) Operating System (Android 16)   My Question or Issue On my new phone, when I close the app when listening to, for instance, ...

Ivelina

Moderator

960 Views

5 replies

1 likes

app issue
playlist issue
  • 960 Views
  • 5 replies
  • 1 likes

Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

Regular

  Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...

GKolitsopoulos

Casual Listener

94016 Views

108 replies

61 likes

  • 94016 Views
  • 108 replies
  • 61 likes

Superuser Contribution Local files not syncing to android anymore

PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...

Music Fan

  Plan Premium Country USA Device Note 9 Operating System Android 10   My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...

Metard79

Roadie

19352 Views

40 replies

0 likes

  • 19352 Views
  • 40 replies
  • 0 likes

Superuser Contribution Spotify Player Widget in Android - Missing Loop Button

PlanPremiumCountry DevicePixel 6Operating SystemAndroid 16 My Question or Issue The media player/widget used to show the button that controls whether to loop a song or not. Now it's gone and I can only loop if I open the app and change it there. This...

Visitor

Plan Premium Country   Device Pixel 6 Operating System Android 16   My Question or Issue   The media player/widget used to show the button that controls whether to loop a so...

user-removed

Not applicable

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos/ My Spotify keeps pausing every 30-40 seconds

Plan Premium Country México Device Android A10 Operating System Android My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando ...

fgalera

Visitor

74581 Views

16 replies

1 likes

  • 74581 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

Regular

Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...

Dessi

Moderator

7241 Views

39 replies

3 likes

  • 7241 Views
  • 39 replies
  • 3 likes

Superuser Contribution Spotify doesn't show anything

Plan: FreeCountry: Originally Vietnam, recently changed to the USA Device: S24Operating System: Android 16 My Question or Issue: I just moved to the US to study here and have changed the region of the account to the US. As you can see in the video, m...

Regular

Plan: Free Country: Originally Vietnam, recently changed to the USA   Device: S24 Operating System: Android 16   My Question or Issue:  I just moved to the US to ...

Yordan

Moderator

1701 Views

13 replies

0 likes

Android
Free
Log in errors
  • 1701 Views
  • 13 replies
  • 0 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

Music Fan

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...

Yordan

Moderator

5452 Views

8 replies

3 likes

  • 5452 Views
  • 8 replies
  • 3 likes

tired of the push notification spam!

Im tired of getting push notification spam from spotify.Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

Music Fan

Im tired of getting push notification spam from spotify. Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

tapshortcut

Casual Listener

883 Views

3 replies

3 likes

  • 883 Views
  • 3 replies
  • 3 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Pastie

Music Fan

7897 Views

43 replies

9 likes

all episodes
filter
filters reset
Unplayed
your episodes
  • 7897 Views
  • 43 replies
  • 9 likes

Superuser Contribution Spotify will randomly close and the songs will restart

Plan PremiumCountrySingapore DeviceSamsung Galaxy A16Operating SystemAndroid 16 My Question or IssueMy songs will randomly stop playing, as the app will close and the song restarts. I have tried everything including clearing cache, deleting the app r...

Casual Listener

  Plan Premium Country Singapore   Device Samsung Galaxy A16 Operating System Android 16   My Question or Issue My songs will randomly stop playing, as the app will clo...

Eni

Moderator

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes

Superuser Contribution WiFi Streaming quality affecting mobile data ueage

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 16My Question or IssueRecently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 minutes, I'm not sure why. My data saver in the app is set to Always O...

Regular

Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 16 My Question or Issue Recently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 m...

Anventia

Regular

1115 Views

9 replies

0 likes

data
  • 1115 Views
  • 9 replies
  • 0 likes