Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110339 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222216 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578833 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476858 Views
577 replies
40 likes
PlanPremiumCountryArgentinaDevicePhilips Full HD Android TVOperating SystemAndroid TV My Question or IssueThe Spotify app for Android TV is not working. Songs play for 8 seconds without sound and then skip to the next song, again without sound. Other...
Plan Premium Country Argentina Device Philips Full HD Android TV Operating System Android TV My Question or Issue The Spotify app for Android TV is not working. Songs play for 8 seco...
Regular
70818 Views
210 replies
31 likes
A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp corners) revealing a white background at the rounded ...
A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp co...
Regular
1879 Views
10 replies
7 likes
PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...
Plan Premium Country Device Galaxy A52 Operating System Android 12 My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup T...
Visitor
4654 Views
15 replies
2 likes
Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring it back to the beginning, which loses my places in a...
Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring i...
Songwriter
7206 Views
22 replies
0 likes
PlanPremiumCountrySpain DeviceSony Xperia XZ1 CompactOperating SystemAndroid 9 My Question or IssueAlbums do not load tapping on the album cover.I have tried solutions given in old threads for this problem:Clean the cache and the app data from the ap...
Plan Premium Country Spain Device Sony Xperia XZ1 Compact Operating System Android 9 My Question or Issue Albums do not load tapping on the album cover. I have tried solutio...
Newbie
4450 Views
10 replies
1 likes
Hi,since the issue with the SD card(...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236)You remove the option to save downloads in SD cardIt's now very needful since the wonderful lossless option (thanks for that!!!)Plan: Premium...
Hi, since the issue with the SD card (...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236) You remove the option to save downloads in SD card It's now very needful since...
Visitor
564 Views
5 replies
0 likes
PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent
Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13 My Question or Issue How to keep SD card as primary storage persistent
Newbie
1548 Views
4 replies
0 likes
Accessibility bug Android
Accessibility bug Android
Music Fan
347 Views
3 replies
0 likes
Operating SystemAndroid phoneMy Question or IssueHi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there?it annoys me that it takes up the second row on the main pag...
Operating System Android phone My Question or Issue Hi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there? i...
Newbie
13987 Views
2 replies
12 likes
PlanFreeCountryUSDeviceOld PixelOperating SystemAndroid 12 My Question or IssueHi everyone,I recently received an email from Spotify stating that my app version is outdated and will soon require an update, with a note that login may no longer be supp...
Plan Free Country US Device Old Pixel Operating System Android 12 My Question or Issue Hi everyone, I recently received an email from Spotify stating that my app version is outdated...
Casual Listener
1317 Views
4 replies
0 likes
PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroid 16 My Question or IssueRecently sharing to Snapchat with an animated background causes the link to be lost. If you try and share a track to Snapchat, the animated background is displayed a...
Plan Premium Country USA Device Pixel 9 pro Operating System Android 16 My Question or Issue Recently sharing to Snapchat with an animated background causes the link to be lost. If y...
Moderator
257 Views
1 replies
0 likes
Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey
Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...
Newbie
4818 Views
12 replies
5 likes
PlanPremiumCountryUruguayDeviceXiaomi redmi 14Operating SystemAndroid 16. HyperOS 3.0.5.0 My Question or IssueMy phone updated to HyperOS 3050, and now when I lock it, I experience interference and the audio seems to cut out. If the screen is on, the...
Plan Premium Country Uruguay Device Xiaomi redmi 14 Operating System Android 16. HyperOS 3.0.5.0 My Question or Issue My phone updated to HyperOS 3050, and now when I lock it...
Casual Listener
367 Views
3 replies
0 likes
Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.
Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info. ...
Moderator
2809 Views
6 replies
1 likes
Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...
Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with ...
Casual Listener
8606 Views
40 replies
5 likes
PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy A42 5G)Operating System(Android) My Question or IssueThe app says that I can't activate the mobile download on my mobile because this in not possible device, how do I fix this?
Plan Premium Country The Netherlands Device (Samsung Galaxy A42 5G) Operating System (Android) My Question or Issue The app says that I can't activate the mobile download on my mobil...
Moderator
454 Views
1 replies
0 likes
Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...
Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Qu...
Gig Goer
1307 Views
8 replies
0 likes
PlanPremium DuoCountryUK DeviceSamsung Galaxy S24 My Question or IssueNew Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerous times, restarted the device, cleared all caches etc. uninstalled on old devic...
Plan Premium Duo Country UK Device Samsung Galaxy S24 My Question or Issue New Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerou...
Moderator
235 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDeviceGalaxy S23, but also applies to all Android devices I've tested.Operating SystemAndroid 16, but also applies to all Android versions I've tested. My Question or Issue After closing the app, you're unable to select a...
Plan Free/Premium Country Canada Device Galaxy S23, but also applies to all Android devices I've tested. Operating System Android 16, but also applies to all Android versions I've tested....
Regular
1495 Views
10 replies
1 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...
Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11 My Question or Issue The gapless playback function doesn't work on Android. On de...
Newbie
39789 Views
39 replies
3 likes
