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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842716 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842716 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14282 Views
  • 1 replies
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  • 14282 Views
  • 1 replies
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Solved!!Superuser Contribution Personal Audio Files always opened by Spotify (w/out Permission) & Crashes

Premium/UK/Galaxy A50 Hi All, I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my downloads). Recently none of my downloaded audio files (excluding file...

  • Casual Listener
  • Premium/UK/Galaxy A50   Hi All,   I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my d...
  • Kyleresq
  • Newbie
  • 31514 Views
  • 50 replies
  • 12 likes
  • 31514 Views
  • 50 replies
  • 12 likes

Superuser Contribution Update Spotify with the new Android 13 media controls

PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13My Question or IssueThe Spotify team should really update the app to support Android 13's new media controls. You can see in the screenshots to see the difference between Spotify and Y...

  • Casual Listener
  • Plan Premium Country US Device Google Pixel 5 Operating System Android 13 My Question or Issue The Spotify team should really update the app to support Android 13's new media controls. You c...
  • Eni
  • Moderator
  • 467 Views
  • 2 replies
  • 4 likes
  • 467 Views
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Superuser Contribution Song info not updating past currently playing song on Nissan Sentra 2020

PlanFree/PremiumCountryUnited StatesDevicePixel 6 Pro and Pixel 5Operating SystemAndroid 12 My Question or IssueSo, I have tried clean installing Spotify, clearing the cache and this does not help. I have tested this with an iPhone 11 and it works ju...

  • Newbie
  • Plan Free/Premium Country United States Device Pixel 6 Pro and Pixel 5 Operating System Android 12   My Question or Issue So, I have tried clean installing Spotify, clearing the cache ...
  • OscarDC
  • Moderator
  • 506 Views
  • 1 replies
  • 0 likes
  • Nissan
    Troubleshooting
  • 506 Views
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Superuser Contribution Can't Like or Dislike Songs

I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let me dislike songs either. Anyone have answers?

  • Newbie
  • I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let ...
  • Alex
  • Moderator
  • 7191 Views
  • 14 replies
  • 1 likes
  • 7191 Views
  • 14 replies
  • 1 likes

Superuser Contribution No longer working on Chromecast with Google TV

Plan Free Country Netherlands My Question or IssueMy family bought a Chromecast with Google TV a while ago and it was always possible to run the Spotify app installed on the Chromecast.We haven't used Spotify for a while and today when I tried to the...

  • Newbie
  • Plan Free  Country Netherlands   My Question or Issue My family bought a Chromecast with Google TV a while ago and it was always possible to run the Spotify app installed on the Chr...
  • Alex
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
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Superuser Contribution [Android] Casting options not appearing in latest update

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueSince the last update no cast speakers appear on my phone. I'm not able to cast to any Google speakers. Playing in the web app allows me to connect to the speaker, wh...

  • Visitor
  • Plan Premium Country US Device Pixel 6 Pro Operating System Android 12   My Question or Issue Since the last update no cast speakers appear on my phone. I'm not able to cast to any Goo...
  • Alex
  • Moderator
  • 60 Views
  • 1 replies
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  • 60 Views
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Solved!!Superuser Contribution downloading issues

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or Issuefor some reason i cant download songs and i dont know why?i pressed the download button half an hour ago and there are still no downloaded music in ...

  • Regular
  •   Plan Premium Country Germany Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue for some reason i cant download songs and i dont know why? i pr...
  • Eni
  • Moderator
  • 157 Views
  • 3 replies
  • 0 likes
  • 157 Views
  • 3 replies
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Superuser Contribution Google assistant does not recognize spotify as music provider

PlanPremiumCountrySloveniaDevicePixel 4aOperating SystemAndroid 11Spotify verision8.5.89.901 IssueGoogle assistant does not recognize spotify as music provider (see screenshot 1). When I ask google assistant to play a song it tells me that it is only...

  • Music Fan
  • Plan Premium Country Slovenia Device Pixel 4a Operating System Android 11 Spotify verision 8.5.89.901   Issue Google assistant does not recognize spotify as music provider (see scree...
  • jody6
  • Visitor
  • 4822 Views
  • 24 replies
  • 0 likes
  • 4822 Views
  • 24 replies
  • 0 likes

Superuser Contribution Spotify on my device won't work

I have a Samsung A20 this is the first time in 7 years I have had an issue like this with my Spotify. The web player will work on my phone, but the app won't. On other devices Like my friends phone my Spotify account works. Please help it has been li...

  • Visitor
  • I have a Samsung A20 this is the first time in 7 years I have had an issue like this with my Spotify. The web player will work on my phone, but the app won't. On other devices Like my friends phone m...
  • Dian
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • 56 Views
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Superuser Contribution App not playing songs

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?

  • Newbie
  • My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ? 
  • OscarDC
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
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Superuser Contribution Spotify liked songs filter not working

Upgraded recently from an iPhone 6 to a samsung galaxy s21 ultra. I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs (only 1-3 songs or none at all depe...

  • Newbie
  • Upgraded recently from an iPhone 6 to a samsung galaxy s21 ultra. I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recen...
  • Jenmal1
  • Newbie
  • 3727 Views
  • 20 replies
  • 2 likes
  • 3727 Views
  • 20 replies
  • 2 likes

Superuser Contribution Android Notifications Interrupt Music

PlanPremiumCountryUSADeviceSamsung S10EOperating SystemAndroid 10 My Question or IssueI'm unable to get spotify to ignore android notifications. When a notification happens, the music pauses for the notification sound. I've tried Do Not Disturb and t...

  • Newbie
  • Plan Premium Country USA Device Samsung S10E Operating System Android 10   My Question or Issue I'm unable to get spotify to ignore android notifications. When a notification happens, ...
  • Mgchick
  • Casual Listener
  • 26588 Views
  • 43 replies
  • 17 likes
  • Android Notification Interruptions
  • 26588 Views
  • 43 replies
  • 17 likes

Superuser Contribution Spotify used 10gb of data

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10eOperating SystemAndroid 12 My Question or IssueSpotify has used 10gb of data over the last few days. My usual usage is 300-900mb per month for Spotify.I listened to all my normal music, podcasts...

  • Visitor
  • Plan Premium Country United States   Device Samsung Galaxy 10e Operating System Android 12   My Question or Issue Spotify has used 10gb of data over the last few days. My usual u...
  • Jeremy
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
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Superuser Contribution Spotify Pausing While Driving

I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to unpause my music every few seconds is endangering m...

  • Casual Listener
  • I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to ...
  • Jeremy
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
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Solved!! Spotify not loading

PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Hello,   I'm having issues with my Spotify not loading and being s...
  • WhizzWr
  • Regular
  • 454 Views
  • 15 replies
  • 4 likes
  • Android
    Android 12
    loading
    Logo
    stuck
  • 454 Views
  • 15 replies
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Spotify not loading on Samsung S22+

PlanPremiumCountryUnited KingdomDeviceSamsung S22+Operating SystemAndroid 12 My Question or IssueThe Spotify app gets stuck on the logo and never loads. It seems like this was an issue before, however I never experienced it until now. Hopefully it'll...

  • Visitor
  •   Plan Premium Country United Kingdom Device Samsung S22+ Operating System Android 12   My Question or Issue The Spotify app gets stuck on the logo and never loads. It seems like...
  • enswan
  • Casual Listener
  • 133 Views
  • 5 replies
  • 1 likes
  • 133 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Podcasts] won't play over cellular data.

PlanPremiumCountryMexicoDeviceLG g7 thinQOperating SystemAndroid 9Spotify Version8.5.48.1049My Question or IssueSimply put, podcasts won't play over cellular data. Every other playlist, song or album can be streamed no problem instantly. Already clos...

  • Casual Listener
  • Plan Premium Country Mexico Device LG g7 thinQ Operating System Android 9 Spotify Version 8.5.48.1049 My Question or Issue Simply put, podcasts won't play over cellular data. Every other p...
  • Jeremy
  • Moderator
  • 2055 Views
  • 4 replies
  • 0 likes
  • cellular
    data
    podcast
    Podcasts error
    Won't work
  • 2055 Views
  • 4 replies
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Latest Beta 8/16 Crashes Upon Launching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueLatest Beta version 8.7.60.146 crashes immediat...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Pixel 6 Pro Operating System Android 13...
  • OmarAW
  • Regular
  • 137 Views
  • 5 replies
  • 2 likes
  • 137 Views
  • 5 replies
  • 2 likes

Solved!! [Android] Spotify crash on splash screen

PlanPremiumCountryIsraelDeviceRedmi Note 9 ProOperating SystemAndroid 10Spotify Version8.7.60.21 My IssueSpotify crashs on splash screen, the logo shows then booted back outStarted yesterdayThigs I tryClear cahsedClear dataReinstalling spotify from t...

  • Casual Listener
  • Plan Premium Country Israel Device Redmi Note 9 Pro Operating System Android 10 Spotify Version 8.7.60.21   My Issue Spotify crashs on splash screen, the logo shows then booted back ...
  • altiner_
  • Casual Listener
  • 69 Views
  • 1 replies
  • 2 likes
  • 69 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not working on wifi.

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permissions, reinstalling, unplugging wifi router, switching ...

  • Visitor
  • My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permission...
  • Kiril
  • Moderator
  • 1237 Views
  • 7 replies
  • 1 likes
  • 1237 Views
  • 7 replies
  • 1 likes