Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390002 Views

545 replies

34 likes

Account
Free
  • 390002 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8118 Views

0 replies

7 likes

  • 8118 Views
  • 0 replies
  • 7 likes

Why do the podcasts i listen to sometimes play in the wrong order?

PlanPremiumCountryEstoniaDeviceSamsung S22; S24Operating SystemNewest android and older ones My Question or IssueSometimes when I listen to podcasts, they play in correct order - oldest to newest. But sometimes the play in backward order - from newes...

Visitor

Plan Premium Country Estonia Device Samsung S22; S24 Operating System Newest android and older ones   My Question or Issue Sometimes when I listen to podcasts, they play in correct ord...

Amay

Spotify Star

288 Views

1 replies

2 likes

  • 288 Views
  • 1 replies
  • 2 likes

Gapless playback isn't working Google Home + Spotify Connect

PlanPremium CountryUA DeviceLG SL9Y Operating System- My Question or IssueI see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it

Music Fan

Plan Premium   Country UA    Device LG SL9Y    Operating System -   My Question or Issue I see very noticable pause between tracks when using Googe Cast + S...

rndm2

Music Fan

397 Views

1 replies

2 likes

Possible Bug
  • 397 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android app thinks i'm connect to Data not WiFi. Won't play lossless or download

Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a strong network, I am always connected to mobile data and won't let me downl...

Casual Listener

Plan Premium Device Google Pixel 8 Operating System Android Latest   My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a s...

Eni

Moderator

544 Views

2 replies

1 likes

Android downloading music Spotify app
Cellular Data
lossless
  • 544 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove Like/Dislike buttons from lock screen / Option for Shuffle/Repeat instead

Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online. (I know, I know, but what can I do.).I only tend to update ...

Casual Listener

Hi   I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online....

Hallowieners

Newbie

3764 Views

6 replies

5 likes

like-dislike
shuffle-repeat
  • 3764 Views
  • 6 replies
  • 5 likes

Superuser Contribution Audiobook track starts from the beginning

PlanPremium CountryUSA DevicePixel 8 Pro Operating SystemAndroid My Question or IssueI've been using the Spotify platform for a while now and am running into a recurring issue where Audiobook tracks (usually chapters), will lose my progress and start...

Casual Listener

Plan Premium   Country USA   Device Pixel 8 Pro   Operating System Android   My Question or Issue I've been using the Spotify platform for a while now and am running ...

Ivelina

Moderator

449 Views

5 replies

0 likes

  • 449 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps starting after receiving a Teams message notification

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited statesDeviceSamsung Galaxy 23Operating System Android 14 My Question or IssueI use Microsoft teams and a Bl...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United states Device Samsung Galaxy 23 Operating Sy...

Trondegg

Visitor

3305 Views

13 replies

0 likes

  • 3305 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution How do I get podcasts to play in the same order as the sorting?

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Casual Listener

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Yordan

Moderator

24141 Views

18 replies

2 likes

  • 24141 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution Sleep timer shutting down app

PlanFreeCountryUnited statesDeviceAlcatel, late 2017Operating SystemAndroid 7.0 (not sure, but I think this is the right information) My Question or IssueSince the last update, everytime I try to turn on the sleep timer it shuts the whole app down. I...

Casual Listener

Plan Free Country United states Device Alcatel, late 2017 Operating System Android 7.0 (not sure, but I think this is the right information)   My Question or Issue Since the last updat...

Joan

Moderator

2270 Views

7 replies

0 likes

  • 2270 Views
  • 7 replies
  • 0 likes

Superuser Contribution I can't see ratings on the Spotify app for ANY podcast. I can't rate either

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...

Newbie

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...

corbeyluv

Casual Listener

15257 Views

8 replies

1 likes

  • 15257 Views
  • 8 replies
  • 1 likes

Podcast restarts after an advertisement

Plan PremiumCountryFinlandDeviceSamsung a33Operating SystemAndroid 15 My Question or IssueFor couple of weeks now I have had this issue of podcast jumping back to start aftet an advertisement. This happened in Trigonometry and Piers Morgan podcasts. ...

Casual Listener

Plan  Premium Country Finland Device Samsung a33 Operating System Android 15   My Question or Issue For couple of weeks now I have had this issue of podcast jumping back to start ...

RemonttiRene

Casual Listener

335 Views

3 replies

1 likes

  • 335 Views
  • 3 replies
  • 1 likes

Android client recognizes USB DAC Devices as Bluetooth Device

PlanPremium DeviceRedmi Poco F5 Operating SystemAndroid 15 My Question or IssueAndroid client recognizes USB DAC Devices as Bluetooth Device  

Newbie

Plan Premium   Device Redmi Poco F5   Operating System Android 15   My Question or Issue Android client recognizes USB DAC Devices as Bluetooth Device      &...

Amay

Spotify Star

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Navigation Arrows

PlanPremiumCountryUS DeviceOnePlus 11 ProAlpine ilx-507 version 5.0.001 (Car's head unit)Operating SystemAndroid OxygenOS 15.0 My Question or IssueWhen using Android Auto, I've been having issues with the navigation arrows. They are either completely...

Casual Listener

Plan Premium Country US   Device OnePlus 11 Pro Alpine ilx-507 version 5.0.001 (Car's head unit) Operating System Android OxygenOS 15.0   My Question or Issue When using Android...

lovjuls

Newbie

699 Views

4 replies

0 likes

  • 699 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify nao reproduz no celular

PlanPremiumCountryBrasilDeviceGalaxy A50Operating SystemAndroid 11 My Question or IssueMeu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava offline (mesmo eu estando conectada a internet) e depois a barra de baixo é que ...

Casual Listener

Plan Premium Country Brasil Device Galaxy A50 Operating System Android 11   My Question or Issue Meu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava...

Vasil

Moderator

4498 Views

18 replies

0 likes

  • 4498 Views
  • 18 replies
  • 0 likes

Superuser Contribution The album artwork or cover art displayed while playing a song is completely different

PlanPremiumCountryIndiaDevicePixel 8, 2024Operating SystemAndroid 16 My Question or IssueThe album artwork or cover art displayed while playing a song is completely different . Let's say I was clicked to play this song "kannaana kanne" and this song ...

Casual Listener

Plan Premium Country India Device Pixel 8, 2024 Operating System Android 16   My Question or Issue The album artwork or cover art displayed while playing a song is completely different...

Kpcs235

Casual Listener

361 Views

2 replies

0 likes

album art
cover art mismatch
  • 361 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local File Playlist Failing to Download

PlanPremium DeviceSamsung S24+ My Question or IssueOnce again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my PC (which has worked for years) no longer downloads on my Android device. I ...

Music Fan

Plan Premium   Device Samsung S24+   My Question or Issue Once again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my P...

saucyross

Music Fan

869 Views

2 replies

0 likes

Android
Broken App
bug
download playlist
local files
Spotify is Trash
Terrible Service
Unsubscribe
  • 869 Views
  • 2 replies
  • 0 likes

Solved!! Spotify app is crashing on attempting the launch

PlanPremiumCountryPolandDeviceOppo Reno 12 Pro 5GOperating SystemAndroid 15/ColorOSApp version (shown in phone settings) 9.0.84.1320 My Question or IssueBasically just what the title said. Suddenly out of nowhere the app stopped working in the middle...

Casual Listener

Plan Premium Country Poland Device Oppo Reno 12 Pro 5G Operating System Android 15/ColorOS App version (shown in phone settings)  9.0.84.1320   My Question or Issue Basically ju...

Admiralus

Casual Listener

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot sort playlists from oldest to most recent anymore

DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...

Newbie

Device LG Stylo 5   My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...

OscarDC

Moderator

11734 Views

19 replies

0 likes

  • 11734 Views
  • 19 replies
  • 0 likes

Superuser Contribution Cache error on Spotify

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...

Music Fan

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...

AlejaR

Moderator

358 Views

3 replies

0 likes

Cache
error
not being able to see
  • 358 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Alpha/Beta program apply to Android TV?

PlanPremiumCountryUSDeviceSony Bravia XBR-65900FOperating SystemAndroid TV My Question or IssueIf you enroll in the Alpha/Beta program (which I have) does it apply to Android TV as well? I don't seem to be getting Alpha/Beta updates for it.

Music Fan

  Plan Premium Country US Device Sony Bravia XBR-65900F Operating System Android TV   My Question or Issue If you enroll in the Alpha/Beta program (which I have) does it apply to...

wdg127855

Visitor

257 Views

2 replies

0 likes

  • 257 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Rjudge32

Newbie

9231 Views

20 replies

0 likes

  • 9231 Views
  • 20 replies
  • 0 likes