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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377475 Views

541 replies

34 likes

Account
Free
  • 377475 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Superuser Contribution Volume turns up to max by itself when song change

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership. As others before me, the volume turns up to max when the song change, to back normal once I press any volume button.This happen a lot of times, sometimes 2/3 times in 10...

Regular

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership.   As others before me, the volume turns up to max when the song change, to back normal once I press any volume ...

GonnaBeOk1

Visitor

8531 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Unable to scroll down to view song lyrics when using a Samsung tablet in landscape mode

PlanPremiumCountryPhilippinesDeviceSamsung tab s8 Operating SystemAndroid 15 My Question or Issue

Casual Listener

Plan Premium Country Philippines Device Samsung tab s8  Operating System Android 15   My Question or Issue  

Eggsw

Casual Listener

398 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution my Spotify app on Android has a very low sound but plays well via Spotify site on Chrome app

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition on my Android, searched a lot on Google and YouTub...

Newbie

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition...

gollo301

Visitor

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy Watch Active 2 Offline Music

My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...

Casual Listener

My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...

Onlyashu19

Visitor

1742 Views

8 replies

0 likes

download
Offline
Samsung
watch
  • 1742 Views
  • 8 replies
  • 0 likes

spotify keeps forgetting my queue and playlist

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played and usually the next 2 after it, and forgets everyth...

Newbie

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played a...

fleiss_a

Casual Listener

2377 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution GoogleTv playing songs, but no sound comes out

PlanPremiumCountryPorDeviceSony Bravia XR 2012Operating SystemAndroid 10 My QuestionThe application works correctly and it seems that it is playing songs, but no sound comes out. After 10 seconds, it skips to the next song, it looks like it's playing...

Casual Listener

  Plan Premium Country Por Device Sony Bravia XR 2012 Operating System Android 10   My Question The application works correctly and it seems that it is playing songs, but no soun...

wmorong

Visitor

10613 Views

16 replies

3 likes

  • 10613 Views
  • 16 replies
  • 3 likes

Superuser Contribution [Android] Spotify pausing itself when charging phone

PlanFreeCountryPolandDeviceSamsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphonesOperating SystemAndroid My Question or IssueSpotify pausing itself when charging phone. It pausing ...

Newbie

Plan Free Country Poland Device Samsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphones Operating System Android &nbs...

AlejaR

Moderator

209 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Where is the play in the background setting?

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I found is 'Pause app activity if unused' but this has...

Visitor

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I f...

Ivelina

Moderator

29903 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

stupidmaninthewindow

Music Fan

2182 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Superuser Contribution Spotify queue shuffles when connecting to car Bluetooth and opening the app

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I have Spotify Premium. This has been happening since ...

Music Fan

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I h...

Maria

Moderator

2813 Views

5 replies

2 likes

  • 2813 Views
  • 5 replies
  • 2 likes

Superuser Contribution From a distance

I want to be able to start, play, and turn off the music even if I'm not physically there.

Casual Listener

I want to be able to start, play, and turn off the music even if I'm not physically there.

OscarDC

Moderator

825 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Local files not syncing to android anymore

PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...

Music Fan

  Plan Premium Country USA Device Note 9 Operating System Android 10   My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...

modiX91

Music Fan

15655 Views

37 replies

0 likes

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Solved!!Superuser Contribution Spotify App for Android TV doesn't work

PlanPremiumCountryArgentinaDevicePhilips Full HD Android TVOperating SystemAndroid TV My Question or IssueThe Spotify app for Android TV is not working. Songs play for 8 seconds without sound and then skip to the next song, again without sound. Other...

Casual Listener

Plan Premium Country Argentina Device Philips Full HD Android TV Operating System Android TV   My Question or Issue The Spotify app for Android TV is not working. Songs play for 8 seco...

Shred00

Gig Goer

54147 Views

208 replies

31 likes

  • 54147 Views
  • 208 replies
  • 31 likes

Superuser Contribution Android reset deleted ALL my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll my playlists were wiped out when my Android was reset. I have the Spotify playlists on my...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All my ...

Yordan

Moderator

302 Views

4 replies

0 likes

  • 302 Views
  • 4 replies
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Superuser Contribution Playback slider in music is not working but works in podcast.

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point. But now both of these are completely unresponsive....

Visitor

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point....

Denis488

Visitor

638 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution The app keeps turning on shuffle and repeat

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself. I've triedClearing the cacheClearing dataLogging out and logging inUninstall and re installStill having the same results.I'm using the 9.0.74.1121 An...

Casual Listener

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself.   I've tried Clearing the cache Clearing data Logging out and logging in Uninstall and...

AlejaR

Moderator

355 Views

5 replies

0 likes

  • 355 Views
  • 5 replies
  • 0 likes

Superuser Contribution Delay with Media Controller

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueWhen I skip or pause, I get a delay in Android Media Control, namely in Spotify, at lock screen the same, with other applications it is not so. The m...

Regular

Plan Premium Country Ukraine Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue When I skip or pause, I get a delay in Android Media Control, namely in S...

Dessi

Moderator

5466 Views

33 replies

2 likes

  • 5466 Views
  • 33 replies
  • 2 likes

Solved!!Superuser Contribution Android app crashes during playback after a few minutes

PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...

Regular

Plan Premium Country NL Device Blackview BV 9900 Pro Operating System Android 10 My Question or Issue Hi there, The Spotify Andoid app crashes every time after a few minutes playback. It d...

Louisalamagna

Visitor

5149 Views

20 replies

2 likes

  • 5149 Views
  • 20 replies
  • 2 likes

Superuser Contribution Re: Aux Cord Trouble

this is happening to me rn!! did you ever fix it?

Visitor

this is happening to me rn!! did you ever fix it?

Novy

Moderator

156 Views

1 replies

0 likes

  • 156 Views
  • 1 replies
  • 0 likes