Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121432 Views

27 replies

4 likes

  • 121432 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244578 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244578 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606040 Views

79 replies

3 likes

  • 606040 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

502934 Views

581 replies

42 likes

Account
Free
  • 502934 Views
  • 581 replies
  • 42 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

3263 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 3263 Views
  • 10 replies
  • 0 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

3158 Views

9 replies

0 likes

  • 3158 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

2241 Views

9 replies

0 likes

  • 2241 Views
  • 9 replies
  • 0 likes

Solved!! Crossfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Jbeltran303

Visitor

807 Views

2 replies

0 likes

  • 807 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album release dates removed from the app 9.1.32.2083

17th March update 9.1.32.2083. The album release date information has been removed from the app. Why?

Gig Goer

17th March update 9.1.32.2083.    The album release date information has been removed from the app.   Why? 

Joan

Moderator

778 Views

5 replies

1 likes

  • 778 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify free Android app broken after recent redesign update

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKs Issue started immediately after the recent Spotify redesig...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and ...

Ro75

Visitor

9945 Views

29 replies

5 likes

  • 9945 Views
  • 29 replies
  • 5 likes

Superuser Contribution Crash when reordering songs in mixed playlist

Hi Spotify!I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixed playlist. Steps to reproduce:0. Open the Spotify An...

Newbie

Hi Spotify! I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixe...

Joan

Moderator

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify canvas doesn't work

PlanPremiumCountryEthiopiaDevice(Samsung)Operating System(Android 16) My Question or IssueSo my spotify premium is not displaying canvas and some features are not working it only shows cover-page. Canvas is enabled in settings, data saver is disabled...

Casual Listener

Plan Premium Country Ethiopia Device (Samsung) Operating System (Android 16)   My Question or Issue So my spotify premium is not displaying canvas and some features are not working it ...

Yordan

Moderator

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

danpirro

Newbie

3083 Views

11 replies

5 likes

  • 3083 Views
  • 11 replies
  • 5 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

omairsr

Casual Listener

17399 Views

22 replies

20 likes

  • 17399 Views
  • 22 replies
  • 20 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

JamesKenway

Regular

2866 Views

10 replies

1 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 2866 Views
  • 10 replies
  • 1 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

Lime520

Casual Listener

5503 Views

11 replies

5 likes

  • 5503 Views
  • 11 replies
  • 5 likes

Superuser Contribution No Audio Scrubbing In Android

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing. I usually use Spotify in my car commuting to work. In iOS, audio scrubbing was both available on the lock screen and through my car'...

Newbie

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing.    I usually use Spotify in my car commuting to work. In iOS, audio s...

Vasil

Moderator

1344 Views

2 replies

4 likes

scrubbing
  • 1344 Views
  • 2 replies
  • 4 likes

Superuser Contribution App Not Loading

My Question or IssueI have an android and Spotify worked this morning but not loading this afternoon (May 15th). I made sure it was updated on my phone, made sure my phone was updated, restarted my phone, restarted the app, even deleted and re-downlo...

Visitor

My Question or Issue I have an android and Spotify worked this morning but not loading this afternoon (May 15th). I made sure it was updated on my phone, made sure my phone was updated, restarted my...

MihailY

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify constantly crashing

I've been having an issue with spotify constantly crashing for months on android. This doesn't happen when playing on my laptop. I'll be listening to a song or podcast and it will crash and when I reopen it goes to the beginning of the song. It happe...

Casual Listener

I've been having an issue with spotify constantly crashing for months on android. This doesn't happen when playing on my laptop. I'll be listening to a song or podcast and it will crash and when I re...

Kaos_

Casual Listener

1258 Views

6 replies

3 likes

  • 1258 Views
  • 6 replies
  • 3 likes

Superuser Contribution Transitions not saving in Edit Playlist mode.

PlanPremiumCountryUSDeviceSamsung Galaxy phone and tabletOperating System My Question or IssueTransitions are not saving in Edit Playlist mode. The transitions will not save until you save the entire edit. If you update a transition while in edit mod...

Music Fan

Plan Premium Country US Device Samsung Galaxy phone and tablet Operating System   My Question or Issue Transitions are not saving in Edit Playlist mode. The transitions will not save un...

Paula_Vi

Moderator

2291 Views

8 replies

1 likes

bug
custom transitions
mixed playlists
Spotify Premium
  • 2291 Views
  • 8 replies
  • 1 likes

Superuser Contribution SongDNA, Android, Artist Profiles: How to navigate from songDNA to artist profile?

PlanFree/Premium. Spotify android v 9.1.44.2120CountrySwedenDeviceSamsung s24 Operating SystemAndroid 16 My Question or IssueAndroid, SongDNA: How do I navigate to an artists profile?Repro:1. Use spotify (v 9.1.44.2120) on android2. Right click on a ...

Music Fan

  Plan Free/Premium. Spotify android v 9.1.44.2120 Country Sweden Device Samsung s24  Operating System Android 16   My Question or Issue Android, SongDNA: How do I navigate ...

Paula_Vi

Moderator

391 Views

1 replies

1 likes

  • 391 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Make this a playlist" malfunctioning.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s22 ultraOperating SystemAndroid version 16 My Question or IssueWhen I go to my liked songs playlist and I filter by "Ambient" songs, and click "Make this a playlist", it creates an exact copy of my...

Visitor

Plan Premium Country United States Device Samsung Galaxy s22 ultra Operating System Android version 16   My Question or Issue When I go to my liked songs playlist and I filter by "Ambi...

MihailY

Moderator

1118 Views

2 replies

2 likes

  • 1118 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bottom bar and now playing cover options when searching within a playlist

PlanPremium DeviceGalaxy S24 UltraOperating SystemAndroid 16, One UI 8.0 My Question or Issue When searching within a playlist, the new playing bar and the bottom nav bar obscure the last couple of options and it is not possible to select them.In the...

Casual Listener

Plan Premium   Device Galaxy S24 Ultra Operating System Android 16, One UI 8.0   My Question or Issue   When searching within a playlist, the new playing bar and the bottom n...

Petro86

Music Fan

1781 Views

5 replies

2 likes

  • 1781 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution How to stop my phone from controlling volume on my computer

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...

Regular

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...

RiceCrisp320

Newbie

125134 Views

129 replies

21 likes

  • 125134 Views
  • 129 replies
  • 21 likes