can't scroll to the bottom of the page

[Devilboy96]

Plan

Premium

Country

Egypt

Device

(Samsung Galaxy note 9)

Operating System

(Android 10)

Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled and still the issue hasn't fixed , thanks

[Joan]

Hi there @Devilboy96,

Thanks for reaching out. We'll be glad to help you get this UI issue sorted.

We've tested this on our end and were able to somewhat reproduce it, but we'll need some more info to look into this further. Could you please provide us the following:

• Is this on all devices or only on that Samsung?
• When did this start happening? Did it work before?
• The exact Spotify Versions you use.
• Does anyone else you know who uses an Android phone also have this issue? 
• If possible, could you log in with your account on a different Android device and test if the issue persists? You can use the phone of somebody you know as well.

With this information, we’d be happy to investigate.

Keep us posted.

[Devilboy96]

Sorry for replying late, I was busy 

• Is this on all devices or only on that Samsung?

   *I didn't tested on other devices 

When did this start happening? Did it work before?

*It was working before the last 2 updates as far as i can remember 

• The exact Spotify Versions you use.

       * 9.0.44.478 

• Does anyone else you know who uses an Android phone also have this issue? 

     *I don't know one else using Spotify 

• If possible, could you log in with your account on a different Android device and test if the issue persists? You can use the phone of somebody you know as well

* It's not possible for me to use another device 

I tested an old version and it's working without this issue version 8.8.26.408

[Dessi · Accepted solution]

Hey @Devilboy96,

Thanks for your input and the patience!

We're unable to provide an ETA for a fix at the moment, but we’re regularly looking for opportunities to enhance the user experience for everyone, so your feedback on this is greatly appreciated. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

The Community is here if there's anything else you need assistance with.

[violetcities]

Plan

Premium

Country

Germany

Device

Samsung Galaxy S9

Operating System

Android 10

I'm using the Android app (latest version) and for a really long time I haven't been able to scroll down to the very bottom on certain pages. Since a few weeks ago this is happening on almost all pages. When looking at an artist's full discography, you can't select the last album because it's covered up by what's currently playing. When looking at the "more like this" tab in audiobooks, the last audiobook is inaccessible for the same reason. On artist pages you can't see the bottom of the bio. Even when the "currently playing" bar moves to the top of the page and shouldn't be covering anything (see Foo Fighters artist page screenshot) I can't scroll down any further than that and the text is just cut off. This also affects certain info like whether an audiobook is abridged or unabridged, which is barely visible this way.