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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391454 Views

545 replies

35 likes

Account
Free
  • 391454 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8210 Views

0 replies

7 likes

  • 8210 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify Kids only plays endless loop

PlanSpotify Premium FamilyCountryGermanyDeviceAcer Tablet A3-A40Operating SystemAndroid 6.0 My Question or IssueMy kids like to listen to an audiobook via Spotify Kids when going to bed, which offers a nice selection of stories for them to choose fro...

Casual Listener

Plan Spotify Premium Family Country Germany Device Acer Tablet A3-A40 Operating System Android 6.0   My Question or Issue My kids like to listen to an audiobook via Spotify Kids when g...

BJL9

Newbie

2494 Views

8 replies

2 likes

  • 2494 Views
  • 8 replies
  • 2 likes

Superuser Contribution Lock Screen skip back 15 seconds skips podcasts forwards.

PlanPremiumCountryUKDeviceOnePlus 10 ProOperating SystemOxygen OS 13 (Android) My Question or IssueOn lock screen controls, pressing skip back 15 seconds is instead skipping forwards.

Visitor

Plan Premium Country UK Device OnePlus 10 Pro Operating System Oxygen OS 13 (Android)   My Question or Issue On lock screen controls, pressing skip back 15 seconds is instead skipping ...

Saaabo

Newbie

7119 Views

49 replies

0 likes

  • 7119 Views
  • 49 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle turns on by itself

PlanPremiumCountryUnited States of AmericaDevice(Moto Z4)Operating System(Android 10) My Question or IssueEvery time I start up my Spotify app and select a song to play, shuffle automatically turns on. This is especially annoying when I am trying to ...

Casual Listener

Plan Premium Country United States of America Device (Moto Z4) Operating System (Android 10)   My Question or Issue Every time I start up my Spotify app and select a song to play, shuf...

athousandchiefs

Casual Listener

51458 Views

33 replies

8 likes

  • 51458 Views
  • 33 replies
  • 8 likes

Solved!! Cannot search in playlist

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroidMy Question or IssueOn version 9.0.30.642. I used to be able to search within a playlist by being in the playlist and scrolling down. This no longer works. There is also no search feature sh...

Casual Listener

Plan Premium Country Canada Device Pixel 3 Operating System Android My Question or Issue On version 9.0.30.642.   I used to be able to search within a playlist by being in the pl...

Billy-J

Spotify Star

650 Views

3 replies

0 likes

Playlists
Search
UI
  • 650 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Episodes - Remove Played Episodes

PlanPremiumCountryUkDeviceGoogle Pixel 8 ProOperating SystemAndroid 15My Question or IssueSimilar to a previous issue raised, and then fixed even when I have "remove episodes immediately after playing" selected, my episodes are now remaining download...

Regular

Plan Premium Country Uk Device Google Pixel 8 Pro Operating System Android 15 My Question or Issue Similar to a previous issue raised, and then fixed even when I have "remove episodes immedi...

xrais29

Visitor

2643 Views

19 replies

3 likes

  • 2643 Views
  • 19 replies
  • 3 likes

Superuser Contribution Shuffle Still Doesn't Work 2021

PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or Issue Spotify "shuffle" still doesn't randomize the music. If I open a playlist of 1000 songs and hit shuffle repeatedly, it'll only switch between 5 or 6 songs. Thi...

Regular

Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue   Spotify "shuffle" still doesn't randomize the music. If I open a playlist of...

stephendidit

Music Fan

19837 Views

40 replies

36 likes

  • 19837 Views
  • 40 replies
  • 36 likes

Solved!!Superuser Contribution No Sound on Instagram Stories

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue. PlanPremium CountryPhilippines DevicePoco F2 Pro Operating SystemAndroid 10, MiUI ...

Newbie

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue.    Plan Premium &...

くれなお

Newbie

83327 Views

29 replies

5 likes

  • 83327 Views
  • 29 replies
  • 5 likes

Superuser Contribution Chevy Equinox EV UI usability bug

PlanPaidCountryUSADeviceChevy Equinox EV LT 2025Operating SystemSome sort of Android My Question or IssueOn every Spotify client (iOS, CarPlay, MacOS, Windows) album name in the Now Playing screen is a hyperlink, which leads to the list of the songs ...

Casual Listener

Plan Paid Country USA Device Chevy Equinox EV LT 2025 Operating System Some sort of Android   My Question or Issue On every Spotify client (iOS, CarPlay, MacOS, Windows) album name in ...

w3sip

Casual Listener

1357 Views

7 replies

0 likes

  • 1357 Views
  • 7 replies
  • 0 likes

Superuser Contribution Android TV app ignores that songs were hidden on other devices and still shows them.

PlanPremiumCountryUSDeviceSony Bravia: Android 9Samsung S22 Ultra: Android 11PC(s): Windows 10&11 My Question or Issue Spotify for Android TV v 1.76.1 will show songs in a playlist (not even greyed out) that have been hidden from said playlist on my ...

Music Fan

  Plan Premium Country US Device Sony Bravia: Android 9 Samsung S22 Ultra: Android 11 PC(s): Windows 10&11   My Question or Issue  Spotify for Android TV v 1.76.1 w...

Maria

Moderator

927 Views

5 replies

0 likes

  • 927 Views
  • 5 replies
  • 0 likes

about switch to video

I use spotify to click switch to video,The operation bar will move up(The original unchanged position ), and I will still return or update it. It feels so uncomfortable .Is there any way to change back to the original way?

Newbie

I use spotify to click switch to video,The operation bar will move up(The original unchanged position ), and I will still return or update it. It feels so uncomfortable .Is there any way to change ba...

RayyW0

Spotify Star

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Spotify no longer plays via bluetooth

PlanPremiumCountrySingaporeDeviceSamsung Galaxy 8Operating SystemSuddenly Spotify no longer plays via Bluetooth, if Bluetooth is connected (ticked for calls and audio) it still plays via the phone speaker, adjusting the volume on the phone it will sh...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy 8 Operating System Suddenly Spotify no longer plays via Bluetooth, if Bluetooth is connected (ticked for calls and audio) it still plays vi...

4th

Visitor

62633 Views

8 replies

0 likes

  • 62633 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't remove widget from lockscreen

This widget pops up on my lock screen whenever I play something. I don't know why this is happening now, it wasn't like this before. I've tried everything to get rid of it. I turned off my lock screen widgets, even all of my notifications. It's so an...

Newbie

This widget pops up on my lock screen whenever I play something. I don't know why this is happening now, it wasn't like this before. I've tried everything to get rid of it. I turned off my lock scree...

Avocado955

Visitor

27323 Views

20 replies

4 likes

  • 27323 Views
  • 20 replies
  • 4 likes

Superuser Contribution SD card performance issue fix

Hello everyone, I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus. i've always bought cheap sd cards to massively increase storage at a relatively cheap cost. But whenev...

Music Fan

Hello everyone,   I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus.   i've always bought cheap sd cards...

geoffjwbet

Newbie

3043 Views

4 replies

2 likes

Android
cheap
fast
Fix
sd card
slow
  • 3043 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Spotify controls not showing on Android 15 (Samsung)

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...

Casual Listener

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...

miguele_as

Casual Listener

2217 Views

4 replies

0 likes

  • 2217 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cant view all songs in my library as a list

PlanPremiumCountryUkDeviceGalaxy note 9Operating SystemAndroid pie My Question or IssueI can no longer view all the songs in my library as a list so i can now no longer automatically download every song i add to my library by having the download swit...

Newbie

Plan Premium Country Uk Device Galaxy note 9 Operating System Android pie   My Question or Issue I can no longer view all the songs in my library as a list so i can now no longer autom...

teehoff

Newbie

34930 Views

28 replies

11 likes

  • 34930 Views
  • 28 replies
  • 11 likes

Superuser Contribution New Samsung not playing my spotify only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just bought a brand new Samsung Galaxy S24FE and everything else with sound is working fine...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

Maria

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle does not create a new mix/shuffle order

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime it is turned off and on, smart shuffle queues the ...

Visitor

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime...

thebaguetteboi

Casual Listener

65303 Views

148 replies

44 likes

  • 65303 Views
  • 148 replies
  • 44 likes

Superuser Contribution Samsung's Modes and Routines integration not working with Spotify anymore

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but the song doesn't play. I need to directly open the Spotif...

Casual Listener

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but th...

Kevinhrg

Newbie

3300 Views

4 replies

2 likes

  • 3300 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify se me silencia, pero no se pausa

PlanPremiumCountryArgentinaDeviceMotorola Moto e5 playOperating System Android Oreo (8.1.0) My Question or IssueHola, mí nombre es Tomás, y soy nuevo escribiendo aquí. Vengo acá por qué tengo un problema con mí spotify (premium) en mí celular Motorol...

Visitor

Plan Premium Country Argentina Device Motorola Moto e5 play Operating System  Android Oreo (8.1.0)   My Question or Issue Hola, mí nombre es Tomás, y soy nuevo escribiendo aq...

Imgeorge_

Casual Listener

9783 Views

17 replies

4 likes

  • 9783 Views
  • 17 replies
  • 4 likes

Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

liya2025

Music Fan

1723 Views

4 replies

1 likes

  • 1723 Views
  • 4 replies
  • 1 likes