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Playback stops when closing Spotify app after casting to speaker
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Plan
Premium
Country
Colombia
Device
Samsung Galaxy S23 Ultra
Operating System
Android 14 One UI version 6.1
My Question or Issue
Hi,
I’ve been experiencing an issue when playing music from Spotify on my Alexa speaker. Previously, I could start playback on my phone, select my Alexa speaker as the device, and then close the Spotify app on my phone without any issues—the music would keep playing on Alexa.
However, recently, whenever I close the Spotify app on my phone, the music stops immediately on Alexa. It seems like the playback is not properly transferring to Alexa and is instead still dependent on my phone staying open.
I’ve checked my media output settings on my Samsung Galaxy S23 Ultra, and Spotify is set to Cast, not Mirror, so that shouldn’t be the issue. Everything was working fine until a recent update (not sure if it was Spotify or Alexa), and now it’s broken.
I’ve already tried the following troubleshooting steps:
- Restarting my phone
- Restarting my phone while cursing at it
- Restarting my Alexa speaker
- Restarting my Alexa speakwer while cursing at it
- Unlinking and relinking my Spotify account in the Alexa app
- Checking my internet connection
- Making sure both Alexa and Spotify apps are updated
None of these have fixed the issue. This is really annoying. What can I do to make Alexa keep playing music after I close the Spotify app on my phone, like it used to?
Any help would be appreciated. Thanks!
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