Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6336 Views

0 replies

7 likes

  • 6336 Views
  • 0 replies
  • 7 likes

Superuser Contribution All of the Spotify songs are greyed out

PlanFreeCountryNepalDeviceSamsung Galaxy Note 10+ My Question or IssueI had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and now all the songs are greyed out. When i turn on the ''Show unplayable ...

Newbie

Plan Free Country Nepal Device Samsung Galaxy Note 10+   My Question or Issue I had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and...

Novy

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log into app, or app not loading

Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error that says there was a problem. Wont complete log in...

Visitor

Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error ...

Ximzend

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot remove song from queue

When i play one song from search similar start playing later. But from all those that are in queue now i cannot remove any from queue or rearrange their order (i know i have to swipe left to remove song after the update, but even after i swipe left w...

Casual Listener

When i play one song from search similar start playing later. But from all those that are in queue now i cannot remove any from queue or rearrange their order (i know i have to swipe left to remove s...

Eni

Moderator

1398 Views

8 replies

1 likes

  • 1398 Views
  • 8 replies
  • 1 likes

Superuser Contribution Disable autoplay on Android auto when starting the car

PlanFree/PremiumCountryUKDeviceOnePlus 10TOperating SystemAndroid 14 My Question or IssueI use Spotify with Android auto and I find it great.There's one annoying feature however: when I start the car, Spotify automatically starts to play the music/po...

Casual Listener

Plan Free/Premium Country UK Device OnePlus 10T Operating System Android 14   My Question or Issue I use Spotify with Android auto and I find it great. There's one annoying feature ho...

ChrisP74

Casual Listener

7273 Views

8 replies

1 likes

  • 7273 Views
  • 8 replies
  • 1 likes

Repeat function automatically turning on whenever I plug into my car

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail.I am using Android Auto and a Pixel 9 Pro XL

Newbie

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail. I am using Android Aut...

WaltMorton

Newbie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Spotify not joining jam.

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out and then logging back in as well as clearing app ca...

Visitor

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out ...

Jose_M

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Jam link

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen. When I click on any song link, there is no problem...

Casual Listener

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen....

Huseyinp73

Casual Listener

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
  • 0 likes

I need to submit a bug and report.

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

Newbie

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? 🙂 Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

robertquigley

Newbie

421 Views

2 replies

0 likes

  • 421 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot remove song from queue anymore (since 2025)

PlanPremium Operating SystemAndroid 14 My Question or IssueThe “Remove track from queue” option was removed from the queue with the last app-update for Android devices in January 2025. What to expectI can remove a song listed in the queue. (This was ...

Casual Listener

Plan Premium   Operating System Android 14   My Question or Issue The “Remove track from queue” option was removed from the queue with the last app-update for Android devices in...

Joan

Moderator

19701 Views

35 replies

20 likes

  • 19701 Views
  • 35 replies
  • 20 likes

Superuser Contribution Spotify on Android Auto stuttering

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving.Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stream skipps a beat every three to five seconds. After a...

Visitor

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving. Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stre...

Lea43

Regular

1992 Views

3 replies

1 likes

  • 1992 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcast progress dissappears when downloading

PlanPremiumCountryNorway DeviceSamsung Galaxy S24 Ultra / S21Operating SystemAndroid 14My Question or IssueEvery time i download a podcast i have started the progress disappears. The only way i have found to circumvent this is to have the episode pla...

Casual Listener

Plan Premium Country Norway  Device Samsung Galaxy S24 Ultra / S21 Operating System Android 14 My Question or Issue Every time i download a podcast i have started the progress disappear...

jonsibonsi

Casual Listener

275 Views

2 replies

0 likes

  • 275 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music pauses while taking WhatsApp pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

710 Views

1 replies

1 likes

  • 710 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stops on a last second via JBL Clip 5.

PlanFreeCountryUkraineDeviceSamsung Galaxy A33Operating SystemAndroid 14 My Question or IssueMy playlists stop at the last second of the first song when my phone is connected via BT to JBL Clip 5.The Next/Prev buttons are inactive, swipe also does no...

Newbie

Plan Free Country Ukraine Device Samsung Galaxy A33 Operating System Android 14   My Question or Issue My playlists stop at the last second of the first song when my phone is connected...

Vasil

Moderator

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth connected, sounds work, but when I skip the sound stops

Hello ! I just bought new headphones, wireless sound reduction fresh'n'rebel ones (bought them from action) Everything was fine, listened to music for half an hour without issue until at some point, when I skipped a song for another, no sound would c...

Visitor

Hello !  I just bought new headphones, wireless sound reduction fresh'n'rebel ones (bought them from action)    Everything was fine, listened to music for half an hour without issue...

OscarDC

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different volume level

PlanPremiumCountryIndonesia DeviceItel S23Operating SystemAndroid 12 My Question or IssueI'm using IEMDifferent volume level, left is louder Trying Facebook, yt, tiktok, reddit, Instagram, all normal, but only Spotify that has this problem Trying dif...

Casual Listener

  Plan Premium Country Indonesia   Device Itel S23 Operating System Android 12   My Question or Issue I'm using IEM Different volume level, left is louder  Trying Fa...

OscarDC

Moderator

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops when screen goes dark on Xiaomi redmi note 13 pro

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Casual Listener

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Ivelina

Moderator

971 Views

7 replies

0 likes

  • 971 Views
  • 7 replies
  • 0 likes

Superuser Contribution Equalizer glitch - loud to soft!

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186But the topic was closed?! So, I have to reopen it again. Android Spotify has this glitch for about last 2 months, that when song starts playin...

Casual Listener

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186 But the topic was closed?! So, I have to reopen it again.   Android Spotify ha...

OscarDC

Moderator

505 Views

3 replies

0 likes

  • 505 Views
  • 3 replies
  • 0 likes