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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386962 Views

545 replies

34 likes

Account
Free
  • 386962 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8032 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution My songs keep downloading every day

PlanPremiumCountryChileDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI had to change my cellphone and in the new one the music I download is deleted every day and start to downloaded again. I already try a clean restart and remains...

Casual Listener

  Plan Premium Country Chile Device Samsung J2 core Operating System Android   My Question or Issue I had to change my cellphone and in the new one the music I download is delete...

denalidadd

Newbie

46901 Views

20 replies

6 likes

  • 46901 Views
  • 20 replies
  • 6 likes

Superuser Contribution Podcasts no longer pausing when Google Maps is talking.

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. Is there a way to get Spotify to pause the playback in Pod...

Casual Listener

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case.  ...

erictx

Visitor

11994 Views

27 replies

11 likes

  • 11994 Views
  • 27 replies
  • 11 likes

Superuser Contribution Spotify app keeps lagging and freezing when scrolling playlist

PlanPremium IndividualCountryUnited StatesDeviceX8Pro TabletOperating SystemAndroid My Question or IssueI use the Spotify app on my Android tablet every day and I have a large playlist that I listen to regularly. Recently I have been experiencing a b...

Casual Listener

Plan Premium Individual Country United States Device X8Pro Tablet Operating System Android   My Question or Issue I use the Spotify app on my Android tablet every day and I have a larg...

leacrea

Newbie

7316 Views

26 replies

1 likes

  • 7316 Views
  • 26 replies
  • 1 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

mahibkhan22

Regular

2946 Views

8 replies

2 likes

  • 2946 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify on Android Auto stuttering

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving.Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stream skipps a beat every three to five seconds. After a...

Visitor

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving. Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stre...

Lea43

Music Fan

2525 Views

3 replies

1 likes

  • 2525 Views
  • 3 replies
  • 1 likes

What is downloading for over 2 hours?

PlanPremiumCountryUSA DeviceSamsung A16 5G Operating SystemAndroid 14ONEUI 7.0 My Question or Issuenotification popped up saying Spotify is "downloading 18 out of 45 (52% complete)" and shows a progress bar. It's been downloading for more than 2 hour...

Newbie

  Plan Premium Country USA  Device Samsung A16 5G  Operating System Android 14 ONEUI 7.0     My Question or Issue notification popped up saying Spotify is "downl...

Billy-J

Spotify Star

324 Views

1 replies

0 likes

downloads
Notifications
  • 324 Views
  • 1 replies
  • 0 likes

Android app now playing new layout

PlanPremiumCountryPolandDevicePOCO X5 Pro 5G My Question or IssueAfter updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause/play, next and previous song buttons are 1/3 from the bottom of the scr...

Casual Listener

Plan Premium Country Poland Device POCO X5 Pro 5G   My Question or Issue After updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause...

Kultowo

Casual Listener

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see album covers when sharing a link

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also tried it on my computer desktop have the same prob...

Newbie

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also...

Palotol

Newbie

12632 Views

20 replies

3 likes

  • 12632 Views
  • 20 replies
  • 3 likes

Fire TV playback freezing after advert

PlanFreeCountryUKDeviceAmazon Fire Stick My Question or IssuePlayback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working again other than rebooting the Fire stick.This was working perfectly until...

Casual Listener

Plan Free Country UK Device Amazon Fire Stick   My Question or Issue Playback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working ag...

Notappy

Visitor

2365 Views

7 replies

6 likes

  • 2365 Views
  • 7 replies
  • 6 likes

Solved!! where can i find the Mood and Genre filters for “Liked Songs” ?

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

Casual Listener

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

myunsungsymphonic

Newbie

3792 Views

5 replies

1 likes

  • 3792 Views
  • 5 replies
  • 1 likes

swipe settings

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add stuff to my queue again because i dont use my liked...

Visitor

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add ...

Billy-J

Spotify Star

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playback is intermittendly stopping or skipping songs in OFFLINE mode

Hi,I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow).Last week the spotify app (running on Android 5.1.1) had a force close (= crash), ...

Casual Listener

Hi, I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow). Last week the sp...

Hard_Truth

Visitor

4565 Views

3 replies

0 likes

  • 4565 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded Podcast episodes Seem to be missing until re downloading.

PlanPremiumCountryUKDevicePixel 8 ProOperating SystemAndroid 15I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appear but then, for some reason Spotify seems to redownload them all, ...

Regular

Plan Premium Country UK Device Pixel 8 Pro Operating System Android 15 I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appe...

Ontgego

Visitor

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

Regular

Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...

michaellmcgraw

Visitor

30870 Views

52 replies

9 likes

Android
freeze
podcast
  • 30870 Views
  • 52 replies
  • 9 likes

Solved!!Superuser Contribution Stop playing recommended Songs for Playlists

PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, even if "Smart Shuffle" is not activated.As I understand it, "Smart Shuf...

Casual Listener

Plan Premium Device Various Operating System Android   My Question or Issue I have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, ...

BurningFalcon

Casual Listener

1210 Views

6 replies

0 likes

  • 1210 Views
  • 6 replies
  • 0 likes

After removing earbuds, Spotify undesirably restarts playing (loudly) through phone speakers

PlanPremiumCountryUSADeviceSamsung S21Operating SystemAndroid 14, One UI 6.1 My Question or IssueProblem is identical on my wife and my Samsung S21s. We both sleep with earbuds playing something quietly. After awakening, closing Spotify, and confirmi...

Newbie

Plan Premium Country USA Device Samsung S21 Operating System Android 14, One UI 6.1   My Question or Issue Problem is identical on my wife and my Samsung S21s.   We both slee...

Billy-J

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message, linked to region change issue?

PlanPremium Student CountryGermany DeviceSamsung Galaxy A8 2018 (Android) Hello,I need help on this one - I've checked a few old posts and tried the solutions mentioned, but it did not work...When I search for a podcast, an album or anything and clic...

Regular

Plan Premium Student  Country Germany   Device Samsung Galaxy A8 2018 (Android)   Hello, I need help on this one - I've checked a few old posts and tried the solutions mention...

AlejaR

Moderator

1474 Views

12 replies

0 likes

  • 1474 Views
  • 12 replies
  • 0 likes

Superuser Contribution Accessibility Feedback on Android: sorting of playlists

Dear Accessibility Support of Spotify,I have written to you four times by e-mail during the past years and there seems to be no improvement or reaction at all. Thus, once more, the screen reader users on Android Talkback have huge challenges while tr...

Regular

Dear Accessibility Support of Spotify, I have written to you four times by e-mail during the past years and there seems to be no improvement or reaction at all. Thus, once more, the screen reader us...

JR_8000

Regular

559 Views

3 replies

0 likes

  • 559 Views
  • 3 replies
  • 0 likes

Superuser Contribution The Spotify app seems to freeze upon launching it

Spoiler (Highlight to read)This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch it, it freezes on the gre...

Visitor

This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch i...

Maria

Moderator

1399 Views

3 replies

1 likes

  • 1399 Views
  • 3 replies
  • 1 likes

Letras

Boa tarde.Estou com um problema para maximizar as letras no aplicativo (quando clicamos e a letra preenche a tela toda). Eu clico e até tem a animação de expansão, mas não fica, volta a posição normal. O problema começou depois da última atualização ...

Casual Listener

Boa tarde. Estou com um  problema para maximizar as letras no aplicativo (quando clicamos e a letra preenche a tela toda). Eu clico e até tem a animação de expansão, mas não fica, volta a posiç...

caueneves

Newbie

3332 Views

4 replies

1 likes

letters
Update
  • 3332 Views
  • 4 replies
  • 1 likes