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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6904 Views

0 replies

7 likes

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Superuser Contribution playback stops when spotify app is not the open app on screen

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating when i am driving, working, or working out and the mus...

Visitor

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating whe...

Novy

Moderator

1724 Views

1 replies

0 likes

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Superuser Contribution While login to my Spotify account it's says something went wrong

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I have good internet.

Visitor

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I ...

AlejaR

Moderator

376 Views

1 replies

0 likes

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Solved!!Superuser Contribution Widget with no Rounded Corners

Plan: PremiumCountry: IndiaDevice: iQOO Z7sOperating System: Fun Touch OS 14 (Android 14) My IssueThe widget, not matter of what size, always has sharp squared corners.Tried uninstalling, re installing, rebooting the device, etc. Nothing fixed it.Ple...

Regular

Plan: Premium Country: India Device: iQOO Z7s Operating System: Fun Touch OS 14 (Android 14)   My Issue The widget, not matter of what size, always has sharp squared co...

Maria

Moderator

1329 Views

3 replies

0 likes

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Superuser Contribution Bottom Player disappears and Queue gets erased.

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueIt has definitely happened in the past randomly but today it happened twice in the spam of two hours.I opened my Spotify and my Player (that seats in the bottom ...

Music Fan

    Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android   My Question or Issue It has definitely happened in the past randomly but today it happened...

MihailY

Moderator

840 Views

8 replies

0 likes

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Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

mahibkhan22

Regular

2165 Views

8 replies

2 likes

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Superuser Contribution LG C2 keeps going into screensaver even when Spotify is playing and showing lyrics

PlanPremiumCountryDenmarkDeviceLG webOS TV OLED65C25LBOperating SystemwebOS24 / 9.2.1-2605 Spotify App UI2025.01.13_6-d206f55Spotify App PlayerH 4.46.0My Question or IssueISSUE: Since today my Spotify App on my LG C2 keeps making my TV go into screen...

Casual Listener

Plan Premium Country Denmark Device LG webOS TV OLED65C25LB Operating System webOS24 / 9.2.1-2605   Spotify App UI 2025.01.13_6-d206f55 Spotify App Player H 4.46.0 My Question or Is...

Vasil

Moderator

651 Views

1 replies

0 likes

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Forcing videos on users - STOP

You must stop forcing videos on people trying to listen to the audio only. I've seen a number of people complain about this on here and the only response is "well that's just how it is right now"... well that wasn't always the case and it should be a...

Visitor

You must stop forcing videos on people trying to listen to the audio only. I've seen a number of people complain about this on here and the only response is "well that's just how it is right now"... ...

ThadeuValpasso

Newbie

727 Views

2 replies

2 likes

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I just cleared my data application but turns out i can't access my premium

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

Visitor

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

osornios

Spotify Star

252 Views

1 replies

0 likes

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Superuser Contribution Can't play local file

Plan PremiumCountryNorwayDeviceOnePlus Nord 2 5GOperating SystemAndroid 13 My Question or IssueCan't play one specific local file on phone. Hello! I've had a local file on my phone for over a year now that suddenly stopped working on my phone. It's a...

Regular

Plan  Premium Country Norway Device OnePlus Nord 2 5G Operating System Android 13   My Question or Issue Can't play one specific local file on phone.    Hello!  ...

Eni

Moderator

1205 Views

11 replies

0 likes

Local file not playing
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Superuser Contribution Tripple tap on mic for previous song is not working.

PlanPremiumCountryIndiaOperating SystemAndroid My Question or IssueTripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue ASAP.

Visitor

Plan Premium Country India Operating System Android   My Question or Issue Tripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue A...

Vasil

Moderator

257 Views

1 replies

0 likes

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Superuser Contribution Add to Queue Missing from Episode Menu

Add to Queue is missing when viewing an individual podcast episode. However it available from the list of episodes. This disconnect in the menus makes the experience difficult. I would expect to click on a episode read the synopsis, then add it to qu...

Casual Listener

Add to Queue is missing when viewing an individual podcast episode. However it available from the list of episodes. This disconnect in the menus makes the experience difficult. I would expect to clic...

MihailY

Moderator

640 Views

5 replies

0 likes

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Solved!!Superuser Contribution How to turn on Spotify "wallpaper" widget on a lock screen?

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. Is it still possible to turn on this feature on Andro...

Newbie

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. ...

OscarDC

Moderator

792 Views

1 replies

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Superuser Contribution My playlist or can say any of the playlist on the app is not loading at all

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!

Visitor

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...

Vasil

Moderator

268 Views

1 replies

0 likes

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Superuser Contribution premium casting

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

OscarDC

Moderator

364 Views

1 replies

0 likes

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Solved!!Superuser Contribution how do i stop playing siggested songs

i LOVE music in the car. but for some reason i rarely get songs from my playlist and its really annoying. i have turned autoplay off but atill doesnt stop. i have also heard clearing your queue works but i CANT FIND THE DANG BUTTON! i have a galaxy a...

Casual Listener

i LOVE music in the car. but for some reason i rarely get songs from my playlist and its really annoying. i have turned autoplay off but atill doesnt stop. i have also heard clearing your queue works...

laufeylover8090

Casual Listener

293 Views

2 replies

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Superuser Contribution My Spotify plays songs at a very low volume even when the phone volume is at maximum

PlanPremiumCountryNigeriaDeviceRedmi note 13 pro plus 5gOperating SystemAndroid 15 My Question or IssueMy Spotify plays songs at a level low volume even when the phone volume is at maximum. And this only happens in Spotify app. Amazon prime, Netflix ...

Visitor

Plan Premium Country Nigeria Device Redmi note 13 pro plus 5g Operating System Android 15   My Question or Issue My Spotify plays songs at a level low volume even when the phone volume...

Yordan

Moderator

309 Views

1 replies

0 likes

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Superuser Contribution Spotify doesn't play any audio

PlanPremiumCountryPhilippines DeviceRealme 10Operating SystemAndroid 14 My Question or IssueHow can I fix this? I've tried everything, from uninstalling and installing Spotify, rebooting my phone, checking the permissions, and the app's setting and i...

Newbie

  Plan Premium Country Philippines  Device Realme 10 Operating System Android 14   My Question or Issue How can I fix this? I've tried everything, from uninstalling and inst...

Vasil

Moderator

242 Views

1 replies

0 likes

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