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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5039 Views

0 replies

6 likes

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Superuser Contribution The quality of the sound in my mobile device has lowered, how to fix it?

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Casual Listener

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Azk9

Newbie

1607 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution “Liked songs” on android auto stuck on “loading Content”

I recently bought a new vehicle that has android auto. I have downloaded and installed the Spotify app, which generally works fine, with one exception. The “liked songs” playlist just says “loading content”. I’ve let it sit for 30 minutes, and nothin...

Regular

I recently bought a new vehicle that has android auto. I have downloaded and installed the Spotify app, which generally works fine, with one exception.   The “liked songs” playlist just says “...

Emery_the_puppy

Visitor

3600 Views

15 replies

0 likes

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  • 15 replies
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Superuser Contribution Playing too fast

I'm starting a new post since I don't seem to be able to reply to the others I have found here. This is a long standing issue that I have patiently been awaiting a fix for, and based on numerous other posts on here I'm not alone. Spotify continues to...

Casual Listener

I'm starting a new post since I don't seem to be able to reply to the others I have found here. This is a long standing issue that I have patiently been awaiting a fix for, and based on numerous othe...

xrob

Visitor

28411 Views

5 replies

3 likes

  • 28411 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

user-removed

Not applicable

27904 Views

36 replies

2 likes

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  • 36 replies
  • 2 likes

Wireless Android Auto (A15/OnePlus12): Audio randomly stops while track continues playing

PlanPremium (9.0.22.543)CountryUSDeviceOnePlus 12 Operating SystemAndroid 15 My Question or IssueWireless AA on a 2025 Mercedes with latest updates.Spotify audio will randomly stop, while progress bar continues on. The audio will recover if I hit pau...

Casual Listener

Plan Premium (9.0.22.543) Country US Device OnePlus 12  Operating System Android 15   My Question or Issue Wireless AA on a 2025 Mercedes with latest updates. Spotify audio will ...

kexpfan

Casual Listener

501 Views

2 replies

0 likes

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Solved!!Superuser Contribution no sound on the air pods pro 2 on wear os

after upgrading my galaxy watch 4 to wear os 5.0 the spotify app doesnt support playing sound to my air pods pro 2

Casual Listener

after upgrading my galaxy watch 4 to wear os 5.0 the spotify app doesnt support playing sound to my air pods pro 2

MihailY

Moderator

1006 Views

7 replies

0 likes

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Superuser Contribution Re: Morning Alarm Won't Shuffle

Whenever I set my alarm to a Spotify playlist/album, it only plays the second song on that playlist/album and with singles it doesn't work because there isn't a second song after that, please fix it.

Newbie

Whenever I set my alarm to a Spotify playlist/album, it only plays the second song on that playlist/album and with singles it doesn't work because there isn't a second song after that, please fix it.

MihailY

Moderator

269 Views

1 replies

0 likes

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Solved!!Superuser Contribution How to remove a song from the playlist that is currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or IssueThis seems like a trivial thing, and I'm sorry to bother the community about it but I can't figure it out. I looked around in here but all of the posts were ...

Roadie

  Plan Premium Country USA Device Samsung Galaxy 8+ Operating System Android Oreo   My Question or Issue This seems like a trivial thing, and I'm sorry to bother the communi...

PrisonerofSpotfy

Visitor

31430 Views

18 replies

5 likes

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Superuser Contribution Can't select songs

I am a Premium member using an Android phone. I used to be able to select any song from any artist or playlist. That is now no longer an option. Literally one day it was working and the next it was not. I have logged out and back in, made sure the ap...

Newbie

I am a Premium member using an Android phone. I used to be able to select any song from any artist or playlist. That is now no longer an option. Literally one day it was working and the next it was n...

OscarDC

Moderator

14629 Views

14 replies

0 likes

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Superuser Contribution Visual Bug - Cutted/Rounded Corners On Rectangular/Full Screen

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad that way. Please fix it. PlanPremium DeviceSamsung G...

Newbie

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad t...

Eni

Moderator

257 Views

1 replies

0 likes

rounded corners
s24 ultra
visual bug
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Force Spotify app in switzerland in french not in german

My premium subscription is in Switzerland because I live in this country. My problem is that most of the playlists, music suggestions and Podcasts are in German, the major language spoken in Switzerland. But I leave in the French part of the country ...

Visitor

My premium subscription is in Switzerland because I live in this country. My problem is that most of the playlists, music suggestions and Podcasts are in German, the major language spoken in Switzerl...

conan85

Newbie

1231 Views

4 replies

3 likes

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  • 3 likes

Solved!!Superuser Contribution Spotify Does Not Output Audio on Redmi Buds 6 Pro (Xiaomi Redmi 14 Pro + 5G)

PlanPremiumCountryTurkeyDeviceNo Sound on Spotify with Redmi Buds 6 Pro on Xiaomi Redmi 14 Pro + 5GOperating SystemAndroid OreoMy Question or IssueHello,I am experiencing a serious audio issue on my Xiaomi Redmi 14 Pro + 5G when using my Redmi Buds 6...

Casual Listener

Plan Premium Country Turkey Device No Sound on Spotify with Redmi Buds 6 Pro on Xiaomi Redmi 14 Pro + 5G Operating System Android Oreo My Question or Issue Hello, I am experiencing a s...

Xenfia

Casual Listener

1338 Views

4 replies

0 likes

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Superuser Contribution Spotify free have unlimited skips and on demand?

Proof that spotify free has an error for on demand instead of shuffling the album/playlist in free mode, here's the example of photo i also skip 8 songs instead of 6 skip limit  Here is also the example of Premium mode profile on free modeIs it a bug...

Newbie

Proof that spotify free has an error for on demand instead of shuffling the album/playlist in free mode, here's the example of photo  i also skip 8 songs instead of 6 skip limit   Here is ...

Thommygunnn

Visitor

1033 Views

2 replies

0 likes

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Superuser Contribution DJ not showing up even though all my other friends have it

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

Visitor

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

RAFTAEL

Visitor

581 Views

2 replies

0 likes

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Superuser Contribution Android App has become virtually unusable

PlanPremiumCountryAustraliaDevice(ALL ANDROID DEVICES)Operating System(Android all versions) My Question or IssueThis isn't particularly a question, more-so than bringing it to your attention as the app store reviews are hardly seeing any response fr...

Music Fan

Plan Premium Country Australia Device (ALL ANDROID DEVICES) Operating System (Android all versions)   My Question or Issue This isn't particularly a question, more-so than bringing it ...

DavidArthur23

Regular

6546 Views

18 replies

8 likes

Android
buggy
bugs
errors
faults
not working
slow
  • 6546 Views
  • 18 replies
  • 8 likes

Superuser Contribution Only downloaded podcasts are not displayed, but all of them despite a clean reinstall.

PremiumGalaxy F21 FEAndroidUntil a few months ago, only these were displayed in my library under Podcasts / Downloaded. Then suddenly, allways all are shown, not only the downloaded ones. All attempts to fix this (like a clean reinstall) failed. Does...

Visitor

Premium Galaxy F21 FE Android Until a few months ago, only these were displayed in my library under Podcasts / Downloaded. Then suddenly, allways all are shown, not only the downloaded ones. A...

MihailY

Moderator

356 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify won’t play on Astell & Kern sr25 music player

PlanPremium CountryUKDeviceAstell and Kern sr25 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter much faffing about I have downloaded and installed Spotify on the sr25 and can log in and see all my playlists etc, can ...

Casual Listener

Plan Premium  Country UK Device Astell and Kern sr25  Operating System (iOS 10, Android  Oreo, Windows 10,etc.)   My Question or Issue After much faffing about I have do...

Maria

Moderator

4390 Views

8 replies

0 likes

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Superuser Contribution people with out Spotify in android.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes