Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7367 Views

0 replies

7 likes

  • 7367 Views
  • 0 replies
  • 7 likes

Superuser Contribution My playlist or can say any of the playlist on the app is not loading at all

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!

Visitor

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...

Vasil

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium casting

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

OscarDC

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how do i stop playing siggested songs

i LOVE music in the car. but for some reason i rarely get songs from my playlist and its really annoying. i have turned autoplay off but atill doesnt stop. i have also heard clearing your queue works but i CANT FIND THE DANG BUTTON! i have a galaxy a...

Casual Listener

i LOVE music in the car. but for some reason i rarely get songs from my playlist and its really annoying. i have turned autoplay off but atill doesnt stop. i have also heard clearing your queue works...

laufeylover8090

Casual Listener

330 Views

2 replies

0 likes

  • 330 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Spotify plays songs at a very low volume even when the phone volume is at maximum

PlanPremiumCountryNigeriaDeviceRedmi note 13 pro plus 5gOperating SystemAndroid 15 My Question or IssueMy Spotify plays songs at a level low volume even when the phone volume is at maximum. And this only happens in Spotify app. Amazon prime, Netflix ...

Visitor

Plan Premium Country Nigeria Device Redmi note 13 pro plus 5g Operating System Android 15   My Question or Issue My Spotify plays songs at a level low volume even when the phone volume...

Yordan

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't play any audio

PlanPremiumCountryPhilippines DeviceRealme 10Operating SystemAndroid 14 My Question or IssueHow can I fix this? I've tried everything, from uninstalling and installing Spotify, rebooting my phone, checking the permissions, and the app's setting and i...

Newbie

  Plan Premium Country Philippines  Device Realme 10 Operating System Android 14   My Question or Issue How can I fix this? I've tried everything, from uninstalling and inst...

Vasil

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution why does my Spotify keep pausing whenever I try to use it

whenever I use spotify, half of the time it will start pausing and skipping songs and it stops when I reset my device but in less than 24 hours it comes back. my device also starts triggering the Google assistant and changing the volume, for that inf...

Visitor

whenever I use spotify, half of the time it will start pausing and skipping songs and it stops when I reset my device but in less than 24 hours it comes back. my device also starts triggering the Goo...

Ivelina

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Requests about UI

I have a request about the UI. The bell mark that allows you to see the new songs of the artists you follow, the history button for recently listened songs, and the settings button in the upper right corner of the home screen have been removed. It is...

Visitor

I have a request about the UI. The bell mark that allows you to see the new songs of the artists you follow, the history button for recently listened songs, and the settings button in the upper right...

CryticalAce

Spotify Star

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically switches audio quality to low

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back. PlanPremiumCountrySwedenDeviceGoogle Pixel 7 ProOperating SystemAndroid 15

Regular

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back.   Plan Premium Country Sweden Device Google Pixe...

MihailY

Moderator

1370 Views

13 replies

0 likes

  • 1370 Views
  • 13 replies
  • 0 likes

Superuser Contribution Downloaded albums don't load when offline

The other day I was on a plane and was very annoyed to find that I wasn't able to play any of my hundreds of downloaded albums. Whenever I clicked on one of the downloaded albums, it wouldn't even attempt to load but instead showed me a message sayin...

Newbie

The other day I was on a plane and was very annoyed to find that I wasn't able to play any of my hundreds of downloaded albums. Whenever I clicked on one of the downloaded albums, it wouldn't even at...

Eni

Moderator

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone (Motorola Moto G60S, Android 12) partially reboots after 1 or 2 songs

I open the app, start a song, all goes well till the song ends or maybe even when the following one starts and goes on for a couple of minutes... then the phone shuts off and reboots. But not completely. It stays loading without allowing me to unlock...

Casual Listener

I open the app, start a song, all goes well till the song ends or maybe even when the following one starts and goes on for a couple of minutes... then the phone shuts off and reboots. But not complet...

lakeceleryblackberry

Casual Listener

972 Views

5 replies

1 likes

  • 972 Views
  • 5 replies
  • 1 likes

Superuser Contribution All of the Spotify songs are greyed out

PlanFreeCountryNepalDeviceSamsung Galaxy Note 10+ My Question or IssueI had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and now all the songs are greyed out. When i turn on the ''Show unplayable ...

Newbie

Plan Free Country Nepal Device Samsung Galaxy Note 10+   My Question or Issue I had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and...

Novy

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log into app, or app not loading

Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error that says there was a problem. Wont complete log in...

Visitor

Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error ...

Ximzend

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot remove song from queue

When i play one song from search similar start playing later. But from all those that are in queue now i cannot remove any from queue or rearrange their order (i know i have to swipe left to remove song after the update, but even after i swipe left w...

Casual Listener

When i play one song from search similar start playing later. But from all those that are in queue now i cannot remove any from queue or rearrange their order (i know i have to swipe left to remove s...

Eni

Moderator

1647 Views

8 replies

1 likes

  • 1647 Views
  • 8 replies
  • 1 likes

Superuser Contribution Disable autoplay on Android auto when starting the car

PlanFree/PremiumCountryUKDeviceOnePlus 10TOperating SystemAndroid 14 My Question or IssueI use Spotify with Android auto and I find it great.There's one annoying feature however: when I start the car, Spotify automatically starts to play the music/po...

Casual Listener

Plan Free/Premium Country UK Device OnePlus 10T Operating System Android 14   My Question or Issue I use Spotify with Android auto and I find it great. There's one annoying feature ho...

user-removed

Not applicable

12184 Views

10 replies

1 likes

  • 12184 Views
  • 10 replies
  • 1 likes

Repeat function automatically turning on whenever I plug into my car

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail.I am using Android Auto and a Pixel 9 Pro XL

Newbie

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail. I am using Android Aut...

WaltMorton

Newbie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Spotify not joining jam.

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out and then logging back in as well as clearing app ca...

Visitor

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out ...

Jose_M

Spotify Star

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Jam link

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen. When I click on any song link, there is no problem...

Casual Listener

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen....

Huseyinp73

Casual Listener

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes