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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1030 Views
  • 0 replies
  • 4 likes

Superuser Contribution Music automatically deleted from "your songs"

PlanPremiumCountryItalyDeviceGoogle Pixel 7Operating SystemAndroid stock My Question or IssueWhen I listen to music through my headphones, suddenly the app crashes and I can't find the song I was listening to in the list of my favourites (I'm referri...

  • Newbie
  • Plan Premium Country Italy Device Google Pixel 7 Operating System Android stock   My Question or Issue When I listen to music through my headphones, suddenly the app crashes and I can'...
  • Vasil
  • Moderator
  • 170 Views
  • 1 replies
  • 1 likes
  • 170 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Android Auto Missing Albums

Spotify app and Android Auto are not in sync with my albums in my library. Has been an issue for years ever since I first started using it. Attached are two photos for reference, you cam see how the Android Auto screenshot has way less albums than sh...

  • Roadie
  • Spotify app and Android Auto are not in sync with my albums in my library. Has been an issue for years ever since I first started using it.   Attached are two photos for reference, you cam see...
  • Mindsurf9r
  • Casual Listener
  • 927 Views
  • 4 replies
  • 1 likes
  • 927 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Widget with no Rounded Corners

Plan: PremiumCountry: IndiaDevice: iQOO Z7sOperating System: Fun Touch OS 14 (Android 14) My IssueThe widget, not matter of what size, always has sharp squared corners.Tried uninstalling, re installing, rebooting the device, etc. Nothing fixed it.Ple...

  • Regular
  • Plan: Premium Country: India Device: iQOO Z7s Operating System: Fun Touch OS 14 (Android 14)   My Issue The widget, not matter of what size, always has sharp squared co...
  • Maria
  • Moderator
  • 766 Views
  • 3 replies
  • 0 likes
  • 766 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why won't shuffle play turn off on system-created playlists on Android?

I'll pull up Spotify and skim through a few Daily Mix playlists, maybe daylist, maybe Discover Weekly, maybe Release Radar, see a few songs at the top of a list that catch my eye, and be like "Yeah, I choose you". I hear the first song, great. Then i...

  • Regular
  • I'll pull up Spotify and skim through a few Daily Mix playlists, maybe daylist, maybe Discover Weekly, maybe Release Radar, see a few songs at the top of a list that catch my eye, and be like "Yeah, ...
  • Ivelina
  • Moderator
  • 526 Views
  • 10 replies
  • 0 likes
  • 526 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify lagging while changing/shuffling songs

PlanPremiumCountryThailandDevice(Realme 7 Pro)Operating System(Android Oreo) My Question or IssueI've been trouble with this problem for a while. My Spotify app on my phone gets laggy while I try to skip the music and even shuffle it like a screen is...

  • Newbie
  • Plan Premium Country Thailand Device (Realme 7 Pro) Operating System (Android Oreo)   My Question or Issue I've been trouble with this problem for a while. My Spotify app on my ph...
  • Coockepotato
  • Visitor
  • 5243 Views
  • 4 replies
  • 1 likes
  • 5243 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't click on scrollbar - user interface bug

PlanPremiumCountryItalyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 OneUI 6.1 My Question or IssueHello, i'm having issues with the playlist's vertical scrollbar.While scrolling to the bottom of the playlist, the scrollbar goes first behi...

  • Casual Listener
  • Plan Premium Country Italy Device Samsung Galaxy S22 Ultra Operating System Android 14 OneUI 6.1   My Question or Issue Hello, i'm having issues with the playlist's vertical scrollbar....
  • Yordan
  • Moderator
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Superuser Contribution Using Pixel Smartwatch 3 LTE

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueExplain/video on how to USE pixel watch 3 LTE for streaming Spotify. I can listen/navigate a ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Explain...
  • Ivelina
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling music playlists not working properly

PlanFree/PremiumCountryUS DeviceMoto G Power 2021Operating SystemAndroid 11 My Question or IssueSometime over the last few weeks, the scrolling in song playlists has been very sluggish and buggy. If I try to "flick" to scroll through songs, it immedi...

  • Casual Listener
  • Plan Free/Premium Country US   Device Moto G Power 2021 Operating System Android 11   My Question or Issue Sometime over the last few weeks, the scrolling in song playlists has b...
  • rc5
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kenapa mau premium, muncul unable to connect???

Kalo tekan mau bayar untuk premium dr apk Spotify nya, selalu muncul unable to connect gtu. Knp ya?

  • Visitor
  • Kalo tekan mau bayar untuk premium dr apk Spotify nya, selalu muncul unable to connect gtu. Knp ya?
  • RVDOLF
  • Casual Listener
  • 62032 Views
  • 14 replies
  • 12 likes
  • 62032 Views
  • 14 replies
  • 12 likes

Superuser Contribution [Android] The app crashes

PlanFreeCountryChileDeviceMotorola G53 5GOperating systemAndroid 14 My question or problemThe app crashes when trying to select any "one-time payment" option.

  • Newbie
  • Plan Free Country Chile Device Motorola G53 5G Operating system Android 14   My question or problem The app crashes when trying to select any "one-time payment" option.
  • Maria
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify bugs when trying to restart song or continue to next song

Hello, i would like to ask a question regarding a bug i have on the Android version of Spotify. So basically when i'm playing a song, and i'm in the middle of it (sometimes the bug occur at the beginning too) when i try to restart the song (go to the...

  • Casual Listener
  • Hello, i would like to ask a question regarding a bug i have on the Android version of Spotify.   So basically when i'm playing a song, and i'm in the middle of it (sometimes the bug occur at ...
  • Yordan
  • Moderator
  • 191 Views
  • 2 replies
  • 0 likes
  • songstopsbug
  • 191 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cannot remove song from queue

When i play one song from search similar start playing later. But from all those that are in queue now i cannot remove any from queue or rearrange their order (i know i have to swipe left to remove song after the update, but even after i swipe left w...

  • Casual Listener
  • When i play one song from search similar start playing later. But from all those that are in queue now i cannot remove any from queue or rearrange their order (i know i have to swipe left to remove s...
  • Eni
  • Moderator
  • 919 Views
  • 8 replies
  • 1 likes
  • 919 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify connect through Denon X2200W, Spotify flipping out.

PlanPremiumCountryBelgiumDeviceDesktop / Xiaomi Phone, Samsung phoneOperating SystemWindows 10, Android My Question or IssueI'm having issues with Spotify connect for a while now on my Denon X2200W.It's definitly related to Denon or Spotify, since my...

  • Visitor
  • Plan Premium Country Belgium Device Desktop / Xiaomi Phone, Samsung phone Operating System Windows 10, Android   My Question or Issue I'm having issues with Spotify connect for a while...
  • Terixon
  • Casual Listener
  • 839 Views
  • 3 replies
  • 1 likes
  • 839 Views
  • 3 replies
  • 1 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

  • Regular
  • Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...
  • AndrewMirrow
  • Visitor
  • 10249 Views
  • 15 replies
  • 12 likes
  • 10249 Views
  • 15 replies
  • 12 likes

Superuser Contribution Spotify doesn't respond to voice control in Android Automotive

PlanPersists in both Free and Family Premium CountryUSA DevicePolestar 2Operating SystemAndroid Automotive OS, persists in both v10 (Polestar v1.9) and v11 (Polestar v2.0) My Question or IssueSince the latest version of the Spotify app was upgraded, ...

  • Regular
  • Plan Persists in both Free and Family Premium   Country USA   Device Polestar 2 Operating System Android Automotive OS, persists in both v10 (Polestar v1.9) and v11 (Polestar v2.0)...
  • Nicolinka22
  • Casual Listener
  • 2977 Views
  • 10 replies
  • 1 likes
  • 2977 Views
  • 10 replies
  • 1 likes

Superuser Contribution Android Auto playlist sorting

My Question or IssueWhere Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folders on the top and does the same with the playlists in ...

  • Roadie
  • My Question or Issue Where Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folder...
  • Miller01
  • Casual Listener
  • 1727 Views
  • 5 replies
  • 15 likes
  • 1727 Views
  • 5 replies
  • 15 likes

Superuser Contribution Can't change premium plan on Android

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop where it tries to load the information in a web pa...

  • Casual Listener
  • I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop...
  • Vasil
  • Moderator
  • 504 Views
  • 5 replies
  • 1 likes
  • 504 Views
  • 5 replies
  • 1 likes

Superuser Contribution Android app with large amount of downloaded content is slow and crashing

PlanPremium DuoCountryUSADevicePixel 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have observed that, the more media I have downloaded in Spotify for offline play, the slower the app gets at launch and search. As...

  • Newbie
  • Plan Premium Duo Country USA Device Pixel 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have observed that, the more media I have downloa...
  • mya_666_
  • Music Fan
  • 1417 Views
  • 10 replies
  • 1 likes
  • 1417 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can people have access to local files?

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...

  • Visitor
  • Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...
  • josh_f21
  • Visitor
  • 5744 Views
  • 4 replies
  • 1 likes
  • 5744 Views
  • 4 replies
  • 1 likes

Superuser Contribution when change scrubber audio go mute

PlanPremiumDeviceXiaomi Poco F6 ProOperating SystemHyperOS 1.0.7.0 - Android 14 My Question or Issuewhen change scrubber audio go mute, have to pause and play the music to reproduce again.

  • Regular
  • Plan Premium Device Xiaomi Poco F6 Pro Operating System HyperOS 1.0.7.0 - Android 14   My Question or Issue when change scrubber audio go mute, have to pause and play the music to reprod...
  • steefa
  • Newbie
  • 581 Views
  • 8 replies
  • 1 likes
  • 581 Views
  • 8 replies
  • 1 likes