Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201090 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545037 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
452609 Views
571 replies
38 likes
PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?
Plan Premium Device TV Operating System Android TV 11 My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...
Moderator
3679 Views
9 replies
2 likes
I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.
I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.
Newbie
2862 Views
3 replies
0 likes
Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...
Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is s...
Gig Goer
872 Views
4 replies
0 likes
PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...
Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11 My Question or Issue minha namorada é muito...
270 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...
Plan Premium Country France Device Google pixel 8 Operating System Android 16 My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...
Spotify Star
666 Views
1 replies
0 likes
My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the car, turn on my headphones, pull out my phone, open...
My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the ...
Casual Listener
3046 Views
10 replies
2 likes
PlanPremium Operating SystemAndroid 14 My Question or IssueThe “Remove track from queue” option was removed from the queue with the last app-update for Android devices in January 2025. What to expectI can remove a song listed in the queue. (This was ...
Plan Premium Operating System Android 14 My Question or Issue The “Remove track from queue” option was removed from the queue with the last app-update for Android devices in...
Moderator
29746 Views
35 replies
20 likes
PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...
Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress ba...
Moderator
539 Views
1 replies
0 likes
PlanPremium CountryMalaysiaDeviceXiaomi Redmi Note 11 Pro+ 5GOperating SystemHyperOS 2.0.2 My Question or IssueDoes everyone have same issue has me ? Music suddenly pause for no reason after receiving certain notification
Plan Premium Country Malaysia Device Xiaomi Redmi Note 11 Pro+ 5G Operating System HyperOS 2.0.2 My Question or Issue Does everyone have same issue has me ? Music suddenly paus...
Visitor
4783 Views
4 replies
0 likes
Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...
Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...
Regular
3471 Views
7 replies
0 likes
Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...
Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...
Moderator
1608 Views
1 replies
0 likes
Device(Samsung A15)Operating System(OneUI My Question or IssueI want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is there any way to select both?
Device (Samsung A15) Operating System (OneUI 😎 My Question or Issue I want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is ...
Moderator
300 Views
1 replies
0 likes
PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...
Plan Premium Country Indonesia Device (Oppo A15) Operating System (Android 10) My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...
Visitor
19242 Views
17 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Note 8 / Windows ComputersOperating SystemAndroid / Windows My Question or IssueMy Spotify on phone is having this issue (its always had it, but its just finally started to really annoy me) Basically Gapless playbac...
Plan Premium Country USA Device Samsung Note 8 / Windows Computers Operating System Android / Windows My Question or Issue My Spotify on phone is having this issue (its always had it...
Newbie
2837 Views
5 replies
2 likes
Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?
Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?
Moderator
428 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...
Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...
Spotify Star
1643 Views
5 replies
3 likes
PlanPremiumCountrySpainDeviceXiaomi Poco Phone M4 Pro 5GOperating SystemAndroid 13 My Question or IssueWhen I join someone elses jam, and I join on their device I can't control the volume of MY phone. Note that i understand that I can't control the h...
Plan Premium Country Spain Device Xiaomi Poco Phone M4 Pro 5G Operating System Android 13 My Question or Issue When I join someone elses jam, and I join on their device I can't contr...
Moderator
521 Views
1 replies
0 likes
Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...
Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...
Casual Listener
1239 Views
2 replies
0 likes
Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next song it plays. dolby just creates distortions and ...
Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next...
Casual Listener
11321 Views
25 replies
7 likes
I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...
I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...
Casual Listener
6473 Views
6 replies
3 likes
