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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387938 Views

545 replies

34 likes

Account
Free
  • 387938 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Superuser Contribution Load downloaded songs first on poor internet connection

When you have poor internet connection, Spotify still tries to load your playlist from the internet despite it being downloaded. Only when you lose internet connection and the connection status changes to disconnected will it retrieve downloaded file...

Casual Listener

When you have poor internet connection, Spotify still tries to load your playlist from the internet despite it being downloaded. Only when you lose internet connection and the connection status chang...

bardup

Casual Listener

570 Views

3 replies

0 likes

  • 570 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect hijacking my volume button, help!

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my phone, my phone's volume buttons will only let me change the Spotify music play...

Casual Listener

Plan Premium Country USA Device OnePlus 6 Operating System Android 10   My Question or Issue For the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my pho...

Albhaku

Newbie

1665 Views

4 replies

1 likes

Spotify
  • 1665 Views
  • 4 replies
  • 1 likes

Superuser Contribution "Autoplay" option missing from "Settings" page

PlanPremiumCountry DeviceGoogle Pixel 7Operating SystemAndroid 14 My Question or IssueUp until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Settings" was set to Off, as was "Autoplay similar content". When an album finished, ...

Newbie

Plan Premium Country   Device Google Pixel 7 Operating System Android 14   My Question or Issue Up until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Sett...

MattSuda

Spotify Star

9604 Views

11 replies

2 likes

  • 9604 Views
  • 11 replies
  • 2 likes

Shazam

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android I accidentally disconnected Shazam from Spotify. Now I can no longer connect the two apps. I go into Shazam and click the 'Connect to Spotify' b...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android  I accidentally disconnected Shazam from Spotify. Now I can no lo...

frapolli

Casual Listener

408 Views

3 replies

1 likes

  • 408 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot Find Podcast Feature

PlanFree/PremiumCountrySri LankaDeviceSamsung S7 edgeOperating SystemAndroid Oreo My Question or IssueToday itself we got the Spotify facility to our country. But I cannot find the Podcast feature on my Spotify free Account.

Newbie

Plan Free/Premium Country Sri Lanka Device Samsung S7 edge Operating System Android Oreo   My Question or Issue Today itself we got the Spotify facility to our country. But I cann...

Naflan

Newbie

10096 Views

33 replies

17 likes

  • 10096 Views
  • 33 replies
  • 17 likes

Superuser Contribution No songs showing in playlists

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as well: uninstall the app > turn off the phone > tak...

Visitor

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as...

Joan

Moderator

6397 Views

5 replies

1 likes

  • 6397 Views
  • 5 replies
  • 1 likes

Superuser Contribution Casual songs in playlist

PlanFreeCountryItaly good morningI would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from other albums? Is it normal?

Visitor

Plan Free Country Italy     good morning I would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from oth...

AlejaR

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution AI DJ Mode Bug: Queued Podcast/Local Track Repeats Previous Song

Hi Spotify Team,I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a fantastic feature!), there seems to be a bug that cause...

Regular

Hi Spotify Team, I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a ...

MihailY

Moderator

593 Views

1 replies

0 likes

AI DJ
Android
bug
realme 9 Pro+
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extreme battery usage on wear os without the app open.

Spotify on my watch started draining my battery since yesterday evening. I took it from the charger and put it on my wrist and went to sleep. 10 hours later I wake up and leave the home, after I arrive at my destination I see that my watch is 7%, whi...

Newbie

Spotify on my watch started draining my battery since yesterday evening. I took it from the charger and put it on my wrist and went to sleep. 10 hours later I wake up and leave the home, after I arri...

1995matthewb

Casual Listener

1307 Views

2 replies

1 likes

  • 1307 Views
  • 2 replies
  • 1 likes

Superuser Contribution Download unloads podcast

PlanPremiumCountryNorwayDeviceSamsung Galaxy A25Operating SystemAndroid My Question or IssueCan only have one downloaded podcast episode at a time, music i can download big playlist no problem. Have much free pace. When i try to download the next epi...

Visitor

Plan Premium Country Norway Device Samsung Galaxy A25 Operating System Android  My Question or Issue Can only have one downloaded podcast episode at a time, music i can download big pla...

IsAlreadyTaken

Casual Listener

452 Views

2 replies

0 likes

Other
Samsung
  • 452 Views
  • 2 replies
  • 0 likes

Unable to upload playlist image

PlanPremiumCountrySlovakia DeviceSamsung Galaxy A33 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change the playlist image. Nowhere. Not on Android, not on the desktop app, not through the web player. It's almos...

Roadie

Plan Premium Country Slovakia  Device Samsung Galaxy A33  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't change the playlist ima...

lubos

Roadie

386 Views

1 replies

1 likes

  • 386 Views
  • 1 replies
  • 1 likes

Superuser Contribution how to turn off this spotify connect popup?

so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify connect and the device popping up isn't even mine....

Visitor

so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify...

LurchMarley

Casual Listener

6968 Views

12 replies

7 likes

  • 6968 Views
  • 12 replies
  • 7 likes

Superuser Contribution DJ not working on Android.

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, and uninstalled the app.

Visitor

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, ...

Dessi

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Options does not appear.

Plan: BasicCountry: SingaporeDevice: Xiaomi 15 UltraOperating System: Android 15Version: 9.0.50.416 When long pressing any item on Spotify (Playlists, songs, albums, artists, podcasts, etc.) the options menu does not fully open. It only shows the nam...

Newbie

Plan: Basic Country: Singapore Device: Xiaomi 15 Ultra Operating System: Android 15 Version: 9.0.50.416   When long pressing any item on Spotify (Playlists, songs, albums, artists, podcast...

Amay

Spotify Star

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend Header pushes down pause button to incorrect location

PlanPremiumCountryUnited StatesDevicePixel 9aOperating SystemAndroid 15 (BD4A.250505.003), Spotify (9.0.50.416)My Question or IssueSee image below. The pause button is clearly in the wrong spot. Closing the Start A Blend advertisement restores the pa...

Newbie

Plan Premium Country United States Device Pixel 9a Operating System Android 15 (BD4A.250505.003), Spotify (9.0.50.416) My Question or Issue See image below. The pause button is clearly in th...

Ivelina

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Login problems on FIIO M6

Plan: Premium DuoCountry: SwitzerlandDevice: FIIO M6Operating System: AndroidMy Question or Issue:I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log in with ma account and Login, I always get the message"Sorry, somet...

Newbie

Plan: Premium Duo Country: Switzerland Device: FIIO M6 Operating System: Android My Question or Issue: I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log i...

robertoblatt

Casual Listener

2090 Views

4 replies

0 likes

  • 2090 Views
  • 4 replies
  • 0 likes

Solved!! Permanent shuffle since last update.

PlanPremiumCountryUSADeviceGalaxy Tab S7, SM-T870Operating SystemAndroid One UI 5.1 February 2023 Patch My Question or IssueI just performed an update to Spotify this morning to version 8.8.20.54. Now, every playlist is on shuffle. Using the shuffle ...

Gig Goer

  Plan Premium Country USA Device Galaxy Tab S7, SM-T870 Operating System Android One UI 5.1 February 2023 Patch   My Question or Issue I just performed an update to Spotify this...

I_John_do

Visitor

17412 Views

8 replies

1 likes

  • 17412 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify will not play through bluetooth

PremiumCountryThe Netherlands AndroidSamsung Galaxy A52Only Spotify refuses to play through bluetooth on my phone.Is there anyone else with a similar problem?

Casual Listener

Premium Country The Netherlands  Android Samsung Galaxy A52 Only Spotify refuses to play through bluetooth on my phone. Is there anyone else with a similar problem?  

OscarDC

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Failed payment

59 payment transaction failed but payment was credit card

Visitor

59 payment transaction failed but payment was credit card

Bittencourt

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing about ten seconds in

I start playing Spotify through the widget on my phone, and about ten seconds into the song it stops. It only starts again when I open the app specifically and keep it open on my phone even when the phone is locked. Any other app being open stops the...

Visitor

I start playing Spotify through the widget on my phone, and about ten seconds into the song it stops. It only starts again when I open the app specifically and keep it open on my phone even when the ...

gosir

Visitor

7166 Views

5 replies

0 likes

  • 7166 Views
  • 5 replies
  • 0 likes