Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376867 Views

541 replies

34 likes

Account
Free
  • 376867 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7637 Views

0 replies

7 likes

  • 7637 Views
  • 0 replies
  • 7 likes

I found a error in mobile application...I reach you out but got no replys

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and bang I got new fresh account from unknown email. I...

Casual Listener

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and...

Amay

Spotify Star

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download progress indicator is not updating

PlanPremiumCountryUSADevice(multiple) My Question or IssueIf you start downloading a playlist and then go into that playlist, the download progress indicator won't move although songs are actually downloading. This also happens in the Liked Songs pla...

Music Fan

Plan Premium Country USA Device (multiple)   My Question or Issue If you start downloading a playlist and then go into that playlist, the download progress indicator won't move although ...

DawnZieme

Casual Listener

10200 Views

11 replies

0 likes

  • 10200 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos.

PlanPremiumCountryMéxico DeviceAndroid A10Operating SystemAndroid My Question or IssueLa música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1. Borra...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduz...

Eni

Moderator

52818 Views

14 replies

1 likes

  • 52818 Views
  • 14 replies
  • 1 likes

Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...

7637 Views

0 replies

7 likes

  • 7637 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Why do I have to shuffle instead of click on the song I want?

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I'm going to listen to. How can I fix this. Also, I'...

Casual Listener

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I...

31l3fsrk6zlhuyyaj42w

Visitor

14795 Views

22 replies

2 likes

  • 14795 Views
  • 22 replies
  • 2 likes

Superuser Contribution Spotify keeps repeating same single song

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip past it. It just keeps playing the same one song. I ...

Visitor

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip p...

Ivelina

Moderator

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Jam not working

Jam feature is not working even after taking the premium subscription

Visitor

Jam feature is not working even after taking the premium subscription

osornios

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

My spotify won't play the Smiths

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son only by the Smiths and this happens with every sing...

Visitor

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son ...

Bittencourt

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Perdi mi celular

No puedo acceder a mi cuenta premium

Visitor

No puedo acceder a mi cuenta premium

Bittencourt

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library filter by downloaded still shows all episodes

When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying.PlanPremiumCountry DeviceSamsung Galaxy s10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

Visitor

When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying. Plan Premium Country   Device Sa...

CryticalAce

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Issues with Playing Songs and Search Bar

PlanPremiumCountryUSDeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI'm having issues with music not playing when I am selecting the song. It will stop the song that is currently playing in the background and the "currently pl...

Newbie

Plan Premium Country US Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I'm having issues with music not playing when I am selecting the song. It will sto...

CryticalAce

Spotify Star

499 Views

1 replies

0 likes

Possible Bug
  • 499 Views
  • 1 replies
  • 0 likes

Podcasts not listing episodes

Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen to the podcasts that are now unavailable.

Visitor

Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen...

CryticalAce

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Spotify app plays random podcasts when I open it up after connecting to my car's bluetooth

The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and random podcast episode will start playing. All I wan...

Casual Listener

The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and r...

MellodyLove

Visitor

5388 Views

22 replies

12 likes

  • 5388 Views
  • 22 replies
  • 12 likes

Superuser Contribution advertisement not playing

PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...

Regular

Plan Free Country Indonesia   Device Samsung Galaxy A12 Operating System Android 12   My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...

MihailY

Moderator

1222 Views

11 replies

0 likes

  • 1222 Views
  • 11 replies
  • 0 likes

Superuser Contribution Re: Audio stuck in mono

having the same problem here. TCL 20SE.

Casual Listener

having the same problem here. TCL 20SE.

sandrob

Casual Listener

718 Views

4 replies

0 likes

  • 718 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing when using Facebook messenger

PlanPremiumCountryUSDeviceSamsung S23, A21Operating SystemAndroid 14, OneUI 6.1 My Question or IssueWhenever using FB messenger, spotify keeps pausing playback. It can be unpaused, but it keeps pausing - opening messenger, opening keyboard, etc. Full...

Regular

  Plan Premium Country US Device Samsung S23, A21 Operating System Android 14, OneUI 6.1   My Question or Issue Whenever using FB messenger, spotify keeps pausing playback. ...

Ivelina

Moderator

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Explore Premium" pop-up while logged in a Premium account

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...

Casual Listener

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Pre...

AlejaR

Moderator

624 Views

3 replies

0 likes

Android App
Bugs issues
Premium
skip track
  • 624 Views
  • 3 replies
  • 0 likes

Superuser Contribution Player overlay issue

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemONE UI 7 (Android 15) My Question or IssueThere was an issue if I tapped to overlay line and lyrics, I hear tapped glitching issue. I need to fix something if still and blink tap glitches.

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System ONE UI 7 (Android 15)   My Question or Issue There was an issue if I tapped to overlay line and lyrics, I...

Joan

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I organise my podcasts by subject in folders.

I want to organize my podcasts by subjects. One folder to financial podcasts, news, health. It's very difficult to find a podcast in the middle of a big list. Is it possible to developed this change. It would be a great improvement

Newbie

I want to organize my podcasts by subjects. One folder to financial podcasts, news, health. It's very difficult to find a podcast in the middle of a big list. Is it possible to developed this change....

21hooj6t4dcceruhok3q

Newbie

5233 Views

2 replies

10 likes

  • 5233 Views
  • 2 replies
  • 10 likes

Can't log into Spotify on my new device

PlanPremium DeviceXiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have tried everything, including clearing cache, trying older versions, changing region and restarting my de...

Newbie

  Plan Premium     Device Xiaomi 12S ultra    When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up   I have...

ribezaz

Spotify Star

365 Views

1 replies

1 likes

  • 365 Views
  • 1 replies
  • 1 likes