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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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Solved!!Superuser Contribution Stop playing recommended Songs for Playlists

PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, even if "Smart Shuffle" is not activated.As I understand it, "Smart Shuf...

Casual Listener

Plan Premium Device Various Operating System Android   My Question or Issue I have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, ...

BurningFalcon

Casual Listener

911 Views

6 replies

0 likes

  • 911 Views
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Solved!! Cannot login on Google TV

Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clicking on my profile picture led to continuous loadin...

Casual Listener

Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clic...

Jose_M

Spotify Star

1577 Views

3 replies

0 likes

Account
Android Login
Google TV
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Superuser Contribution Spotify keeps stopping

Hi, when I try and use Spotify every minute or so it keeps stopping and a have to play again, it happens so frequently I cannot use the app, but I'm still paying for it, its been happening for about 6 months now, iv tried multiple things to sort it b...

Casual Listener

Hi, when I try and use Spotify every minute or so it keeps stopping and a have to play again, it happens so frequently I cannot use the app, but I'm still paying for it, its been happening for about ...

Vasil

Moderator

331 Views

2 replies

0 likes

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Superuser Contribution My spotify doesnt let me play songs it keeps closing the song

My spotify doesnt let me play any song it keeps closing it and all of the songs in my plays list is not there but when i try to add it says its already there but theres nothing and says theres nothing in the playlist i can see artists songs from thei...

Visitor

My spotify doesnt let me play any song it keeps closing it and all of the songs in my plays list is not there but when i try to add it says its already there but theres nothing and says theres nothin...

Novy

Moderator

319 Views

1 replies

0 likes

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Superuser Contribution Spotify "disconnect" for no reasons

My Question or IssueI use Spotify on Android, and when I'm listening to a song, if I switch to another app while keeping Spotify open in the background, the music stops. However, it doesn't stop normally it closes as if I were disconnected from the i...

Visitor

My Question or Issue I use Spotify on Android, and when I'm listening to a song, if I switch to another app while keeping Spotify open in the background, the music stops. However, it doesn't stop no...

AlejaR

Moderator

389 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Selected song in Liked Songs only plays if in first position

Spotify App Version : 8.9.86.551PlanPremiumCountryFranceDeviceBlackberry stv100-4Operating SystemAndroid 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068 My Question or IssueWhen I select a song in "Liked Songs" the played song is ...

Casual Listener

Spotify App Version : 8.9.86.551 Plan Premium Country France Device Blackberry stv100-4 Operating System Android 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068   M...

_bert

Casual Listener

420 Views

4 replies

0 likes

  • 420 Views
  • 4 replies
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Superuser Contribution Smart shuffle turned off, on a premium account but still plays?

PlanPremiumCountryUKDevice(Samsung Galaxy m31) My Question or IssueI have premium account and this issue has only recently popped up, but after turning off smart shuffle on the playlist it still plays a random song that is not even from my playlist o...

Newbie

  Plan Premium Country UK Device (Samsung Galaxy m31)   My Question or Issue I have premium account and this issue has only recently popped up, but after turning off smart shuffle ...

OscarDC

Moderator

508 Views

1 replies

0 likes

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Superuser Contribution Spotify think I'm abroad but I'm not

"You can only use Spotify abroad for 14 days.Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I never left my region at all. this really bothers me. can anyo...

Newbie

"You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it".   Spotify gives a message like this and makes me have to change regions. even though I...

MihailY

Moderator

1303 Views

2 replies

4 likes

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  • 4 likes

Superuser Contribution Search space characters show incorrectly

PlanPremium FamilyCountryUnited States DevicePixel 7 Operating SystemAndroid 15 My Question or IssueAny time a search query with a space is entered and a song is selected, the search query at the top of the player shows a plus sign (+) instead of a s...

Newbie

Plan Premium Family Country United States  Device Pixel 7  Operating System Android 15   My Question or Issue Any time a search query with a space is entered and a song is se...

Joan

Moderator

222 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify not loading on samsung

PlanPremiumCountryUSADeviceSamsung Galaxy A35Operating SystemAndroid Spotify refuses to load on my Samsung Galaxy. I got this phone just a few months ago and downloaded Spotify, and for the first month it worked perfectly fine. However, now Spotify j...

Visitor

Plan Premium Country USA Device Samsung Galaxy A35 Operating System Android   Spotify refuses to load on my Samsung Galaxy. I got this phone just a few months ago and downloaded Spotify...

Joan

Moderator

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
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Backlight when using Dark Mode on TV

PlanPremiumCountryUKDevicenVidia Shield Pro with Samsung TVOperating SystemAndroid TV My Question or IssueI noticed that recently when I switch on the "Dark mode" while Spotify is playing on my TV, the background doesn't really turn black like it use...

Casual Listener

Plan Premium Country UK Device nVidia Shield Pro with Samsung TV Operating System Android TV   My Question or Issue I noticed that recently when I switch on the "Dark mode" while Spoti...

Lionblaze321

Casual Listener

3569 Views

11 replies

6 likes

background
backlight
black
dark
darkmode
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Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

stupidmaninthewindow

Music Fan

2021 Views

14 replies

0 likes

  • 2021 Views
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Solved!!Superuser Contribution tiny album art on landscape android tablet

PlanPremiumCountry Device(Samsung Galaxy Tab A9, Redmi Pad Pro)Operating System(Android 14. My Question or IssueThe album art on my android tablets are so tiny. I think it has something to do with the screen ratio. my iPad has nice and large album ar...

Regular

Plan Premium Country   Device (Samsung Galaxy Tab A9, Redmi Pad Pro) Operating System (Android 14.   My Question or Issue The album art on my android tablets are so tiny. I think ...

Chriswan

Regular

795 Views

3 replies

0 likes

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Superuser Contribution Website doesn't work in desktop mode in phone browser

When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode loads the page, but it doesn't let me do anything ...

Casual Listener

When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode...

ispotamusicfly

Newbie

1711 Views

2 replies

0 likes

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Superuser Contribution The Spotify app causes my phone (Xiaomi Redmi Note 13 pro 4G) to reboot.

When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing happens with older versions but only when I play m...

Visitor

When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing...

Vasil

Moderator

902 Views

4 replies

1 likes

  • 902 Views
  • 4 replies
  • 1 likes

Superuser Contribution Application crashes on Android after last update on Nov 2024

PlanPremiumCountryCzech RepDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 One UI 6.1 My Question or IssueHello,after last update a few days ago in Nov 2024 application started crashing. If open app after some time and try to do something, s...

Casual Listener

Plan Premium Country Czech Rep Device Samsung Galaxy S21 FE 5G Operating System Android 14 One UI 6.1   My Question or Issue Hello, after last update a few days ago in Nov 2024 applic...

TiRED47

Casual Listener

1302 Views

6 replies

1 likes

Android
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Superuser Contribution Fast-forward podcast until end starts next one part-way through or skips it

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast starts at the end time of the previous podcast. IE...

Casual Listener

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast...

AlejaR

Moderator

440 Views

1 replies

0 likes

  • 440 Views
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Superuser Contribution Now playing notification not appearing

Hi,I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that displayed the same information as is shown on the lock screen ...

Casual Listener

Hi, I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that display...

TitanLeft

Newbie

3084 Views

6 replies

0 likes

  • 3084 Views
  • 6 replies
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Superuser Contribution Song restarts when moved to new playlist

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock for Saturdays" instead of "Old School Thursday Rock a...

Casual Listener

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock...

Eni

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes