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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110339 Views

26 replies

3 likes

  • 110339 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222216 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222216 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578833 Views

79 replies

3 likes

  • 578833 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476858 Views

577 replies

40 likes

Account
Free
  • 476858 Views
  • 577 replies
  • 40 likes

Superuser Contribution Issues With (Built-In) Spotify App on BMW OS 9 (Android OS) iDrive

Plan: PremiumCountry: MalaysiaDevice: BMW iX1Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67 Ever since the (built-in) Spotify app got updated automatically from V4.9.x to V5.1 on BMW OS 9, it has been exhibiting these issues:Spotify no ...

Casual Listener

Plan: Premium Country: Malaysia Device: BMW iX1 Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67   Ever since the (built-in) Spotify app got updated automatically from V4.9...

Dario70

Casual Listener

6442 Views

12 replies

1 likes

  • 6442 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution "Want to watch the video?" pop-up when playing songs from Search. Can't listen on external device

Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from the search page on spotify, it gives me a notification "do you want to play the video?" And...

Casual Listener

  Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I try to play a song from...

Yordan

Moderator

24949 Views

113 replies

56 likes

Search
speaker
spotify connect
video
  • 24949 Views
  • 113 replies
  • 56 likes

Solved!!Superuser Contribution Volume normalization malfunction

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S20FEOperating SystemAndroid 13 My Question or IssueA day, around one month ago, I noticed that my audio quality had decreased. Like, songs that I had already listened to 20+ times suddenly seemed slightl...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy S20FE Operating System Android 13   My Question or Issue A day, around one month ago, I noticed that my audio quality had decreased. ...

Devildoc99

Visitor

5947 Views

7 replies

0 likes

  • 5947 Views
  • 7 replies
  • 0 likes

Superuser Contribution Settings unavailable on phone app

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.

Regular

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and ...

gartoonz

Newbie

17076 Views

10 replies

5 likes

  • 17076 Views
  • 10 replies
  • 5 likes

Solved!!Superuser Contribution Galaxy Watch 8 Classic Add to Favorites Not Working Anymore

PlanFree/PremiumDeviceSamsung Galaxy Watch 8 Ultra Operating SystemOne UI 8.0 (Wear OS 6.0) My Question or IssueJust upgraded from my older Watch 4 to a Watch 8 Classic. Before with Spotify no matter where I was playing my music via Bluetooth or even...

Regular

Plan Free/Premium Device Samsung Galaxy Watch 8 Ultra  Operating System One UI 8.0 (Wear OS 6.0)   My Question or Issue Just upgraded from my older Watch 4 to a Watch 8 Classic. ...

ukergin

Gig Goer

11202 Views

39 replies

10 likes

Galaxy Watch 8 Classic
  • 11202 Views
  • 39 replies
  • 10 likes

Superuser Contribution Lyrics alignment in landscape mode

Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15 My Question or Issue Lyrics in landscape mode is aligned completely to the left, due to which the punch hole front camera is covering the 1st few letters of every line...

Regular

  Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15   My Question or Issue Lyrics in landscape mode is aligned completely to the l...

rohith9696

Regular

844 Views

4 replies

0 likes

  • 844 Views
  • 4 replies
  • 0 likes

Superuser Contribution Buggy menu icons

PlanPremiumCountryHungaryDeviceSamsung A54Operating SystemAndroid 16Spotify version9.0.96.826 My Question or IssueHi!I've noticed that when using the 3-dot menu for podcast episodes in the Your Episodes list, the icons next to the actions change back...

Music Fan

Plan Premium Country Hungary Device Samsung A54 Operating System Android 16 Spotify version 9.0.96.826   My Question or Issue Hi! I've noticed that when using the 3-dot menu for pod...

MihailY

Moderator

717 Views

5 replies

0 likes

  • 717 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay not working

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid version 11. One UI 3.1 My Question or IssueAutoplay has been working randomly for the past 5 years. Example, I have a playlist made by me and after the last song on the list ends it use...

Casual Listener

  Plan Premium Country Finland Device Galaxy A40 Operating System Android version 11. One UI 3.1   My Question or Issue Autoplay has been working randomly for the past 5 years. E...

Vi5

Casual Listener

1092 Views

2 replies

0 likes

  • 1092 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Sound stops after 1 second

When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing. I already deleted cache, reinstalled the app en rebooted my phone (in different ...

Casual Listener

When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing.   I already deleted ca...

fredrossperry

Casual Listener

22701 Views

8 replies

0 likes

  • 22701 Views
  • 8 replies
  • 0 likes

How do you speed up songs on Spotify?

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way?

Music Fan

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way? 

Úkonwa

Visitor

2665 Views

2 replies

1 likes

  • 2665 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Local files on my android greyed out and skipped in playlists, but can still be played otherwise?

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10e, HP ENVY x360 Convertible 15m=dr0xxxOperating SystemAndroid 11, Windows 10 My Question or IssueA couple songs which come from my local files are skipped over in playlists and I can't figure ou...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S10e, HP ENVY x360 Convertible 15m=dr0xxx Operating System Android 11, Windows 10   My Question or Issue A couple songs...

TaeKook92

Casual Listener

66673 Views

73 replies

7 likes

  • 66673 Views
  • 73 replies
  • 7 likes

Superuser Contribution Some playlist thumbnails are missing in "add to playlist" menu

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I'm choosing playlists I want to add a track to, a lot of thumbnails (playlist covers) are not showing up. Same issue on my partner's Android phone.  

Regular

Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I'm choosing playlists I want to add a track to, a lot of thumbnails (playl...

Eni

Moderator

1186 Views

8 replies

2 likes

  • 1186 Views
  • 8 replies
  • 2 likes

Superuser Contribution Android Auto not showing Now Playing

PlanPremiumCountryUnited States of AmericaDeviceGoogle Pixel 6Operating SystemGrapheneOS My Question or IssueI've been having an issue for the past couple of weeks where spotify almost never works properly with Android Auto. It does not appear to be ...

Newbie

Plan Premium Country United States of America Device Google Pixel 6 Operating System GrapheneOS   My Question or Issue I've been having an issue for the past couple of weeks where spot...

Madermic

Regular

8269 Views

9 replies

0 likes

  • 8269 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution I can't play songs in any order without Premium anymore on Android!

I wanna know EXACTLY why they took away playing songs in any order on mobile and tablet versions of Spotify, when you dont have Premium. PlanFreeCountryUnited StatesDeviceSamsung Galaxy A15Operating SystemAndroid 14 My Question or Issue

Newbie

I wanna know EXACTLY why they took away playing songs in any order on mobile and tablet versions of Spotify, when you dont have Premium.  Plan Free Country United States Device Samsung Gal...

minas-spt

Visitor

2067 Views

3 replies

0 likes

  • 2067 Views
  • 3 replies
  • 0 likes

Superuser Contribution White noise in background of all songs.

PlanPremiumCountry DeviceSamsung Galaxy s7Operating SystemAndroid My Question or IssueRecently any song I play on spotify has an annoying white noise in the background. I have ruled out any issue in my speakers or auxiliary cord by playing a song bot...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy s7 Operating System Android   My Question or Issue Recently any song I play on spotify has an annoying white noise in the back...

Captain_Jack

Newbie

11943 Views

18 replies

1 likes

  • 11943 Views
  • 18 replies
  • 1 likes

Superuser Contribution Add to playlist menu doesn't show all the playlists the track was already added to

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I open "add to playlist" menu for the track, it sometimes doesn't show all the playlists which already have this track in them on top. But when you sta...

Regular

  Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I open "add to playlist" menu for the track, it sometimes doesn't s...

Dessi

Moderator

684 Views

3 replies

1 likes

Addtoplaylist
  • 684 Views
  • 3 replies
  • 1 likes

App crashes when I receive a notification

PlanPremiumCountryUSDeviceSamsung Galaxy A15Operating SystemAndroid My Question or IssueFor whatever reason, the app crashes whenever I get a notification and I have to restart it like I never had the app open or playing music to begin with.

Visitor

Plan Premium Country US Device Samsung Galaxy A15 Operating System Android   My Question or Issue For whatever reason, the app crashes whenever I get a notification and I have to resta...

Amay

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search tab crashing on my account whenever I tap on anything

Plan: PremiumCountry: UK Device: Pixel 7Operating System: Android 16 For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happens on my account. When I sign in on the same phone with my wife’s account,...

Regular

Plan: Premium Country: UK   Device: Pixel 7 Operating System: Android 16   For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happen...

Quat1e

Regular

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify On Android has issues with Lossless.

PlanPlatinumCountryIndiaDeviceS24 UltraOperating SystemAndroid 16 My Question or Issue We recently got Platinum plan for listenning to Lossless content. Problem arises in downloading. All the time there is this message saying Redownload to stream in ...

Music Fan

Plan Platinum Country India Device S24 Ultra Operating System Android 16   My Question or Issue   We recently got Platinum plan for listenning to Lossless content. Problem arises...

MihailY

Moderator

4845 Views

17 replies

1 likes

  • 4845 Views
  • 17 replies
  • 1 likes