Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
208443 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
556941 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
460847 Views
575 replies
39 likes
PlanPremiumDeviceOnePlus Nord 4Operating SystemAndroid 15 My Question or IssueIf you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the Android app, the app becomes excruciatingly laggy. I have over 18,000 li...
Plan Premium Device OnePlus Nord 4 Operating System Android 15 My Question or Issue If you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the ...
777 Views
0 replies
5 likes
I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing from the notification bar on both home and lock screens. I s...
I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing ...
Casual Listener
1196 Views
3 replies
0 likes
Plan: PremiumCountry: UKDevice: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my Sony TV, in combination with an external wireless keyboard connected to the TV's U...
Plan: Premium Country: UK Device: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my ...
Music Fan
28613 Views
81 replies
13 likes
PlanPremiumCountryHungaryDeviceSamsung A54Spotify version9.0.82.1032 My Question or IssueHi there, I've been noticing for the last couple of weeks that some of the automatically downloaded podcast files are removed from the phone later (but they're s...
Plan Premium Country Hungary Device Samsung A54 Spotify version 9.0.82.1032 My Question or Issue Hi there, I've been noticing for the last couple of weeks that some of the a...
Music Fan
1168 Views
6 replies
0 likes
PlanPremium DuoCountryNew ZealandDevice(Samsung Galaxy S20 FEOperating SystemAndroid My Question or IssueThe folders feature is turning saved albums and playlists into playlists under my name. I can't for the life of me figure out how to fix it and I...
Plan Premium Duo Country New Zealand Device (Samsung Galaxy S20 FE Operating System Android My Question or Issue The folders feature is turning saved albums and playlists into playlist...
Casual Listener
1800 Views
3 replies
1 likes
i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend
i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend
Moderator
670 Views
1 replies
0 likes
PlanPremiumCountryLithuaniaDeviceGoogle Pixel 8 ProOperating SystemAndroid 16 My Question or IssueAndroid auto controls for Spotify stopped working, Spotify doesn't start automatically anymore also, stearing wheel buttons doesn't work anymore.
Plan Premium Country Lithuania Device Google Pixel 8 Pro Operating System Android 16 My Question or Issue Android auto controls for Spotify stopped working, Spotify doesn't start aut...
Moderator
940 Views
1 replies
0 likes
Plan Free/Premium Country Usa Device Samsung s25 Operating System Android My Question or Issue When playing a podcast, I was trying to highlight and copy a subtitle in a podcast. It crashed the whole app. Easily repeatable.
Plan Free/Premium Country Usa Device Samsung s25 Operating System Android My Question or Issue When playing a podcast, I was trying to highlight and copy a s...
Moderator
1749 Views
14 replies
1 likes
I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.
I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.
Visitor
4347 Views
3 replies
0 likes
I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...
I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...
Visitor
10331 Views
6 replies
0 likes
PlanFreeCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueI have a playlist containing 579 songs with a run time of over 31 hours. For the past few hours, every time I've shuffled this playlist, only one specific artist pl...
Plan Free Country USA Device Google Pixel 4a Operating System Android 13 My Question or Issue I have a playlist containing 579 songs with a run time of over 31 hours. For the past fe...
Moderator
2462 Views
14 replies
0 likes
Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play as well as the search page fully not pulling up. it acts as i...
Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play a...
Spotify Star
284 Views
1 replies
0 likes
My apps are synced and up to date. Everyone can do this but me why can't my phone do this... I'm annoyed lol I share music all the time PlanPremiumCountryUsaDeviceSamsung Galaxy s24 ultra
My apps are synced and up to date. Everyone can do this but me 🫠 why can't my phone do this... I'm annoyed lol I share music all the time Plan Premium Country Usa Device Samsung Galaxy s...
Spotify Star
1284 Views
6 replies
1 likes
PlanFreeDeviceRealme GT2 ProOperating SystemAndroid 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on Redmi the app was running perfectly fine with no black bars or something. But with ...
Plan Free Device Realme GT2 Pro Operating System Android 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on ...
Regular
4019 Views
11 replies
32 likes
PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,I am experiencing a UI display bug on my profile screen.When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...
Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16 My Question or Issue Hello, I am experiencing a UI display bug on my profile screen. When I view my ...
Casual Listener
318 Views
1 replies
0 likes
PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?
Plan Premium Device TV Operating System Android TV 11 My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...
Moderator
3823 Views
9 replies
2 likes
I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.
I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.
Newbie
2973 Views
3 replies
0 likes
Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...
Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is s...
Gig Goer
953 Views
4 replies
0 likes
PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...
Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11 My Question or Issue minha namorada é muito...
279 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...
Plan Premium Country France Device Google pixel 8 Operating System Android 16 My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...
Spotify Star
747 Views
1 replies
0 likes
