Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201629 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545903 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453633 Views
571 replies
38 likes
The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now they look almost greyed out.And if i press them they react ...
The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now t...
Newbie
1525 Views
10 replies
0 likes
PlanPremiumCountryBrasilDeviceGalaxy A50Operating SystemAndroid 11 My Question or IssueMeu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava offline (mesmo eu estando conectada a internet) e depois a barra de baixo é que ...
Plan Premium Country Brasil Device Galaxy A50 Operating System Android 11 My Question or Issue Meu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava...
Moderator
5631 Views
18 replies
0 likes
PlanPremiumCountryIndiaDevicePixel 8, 2024Operating SystemAndroid 16 My Question or IssueThe album artwork or cover art displayed while playing a song is completely different . Let's say I was clicked to play this song "kannaana kanne" and this song ...
Plan Premium Country India Device Pixel 8, 2024 Operating System Android 16 My Question or Issue The album artwork or cover art displayed while playing a song is completely different...
Casual Listener
563 Views
2 replies
0 likes
PlanPremium DeviceSamsung S24+ My Question or IssueOnce again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my PC (which has worked for years) no longer downloads on my Android device. I ...
Plan Premium Device Samsung S24+ My Question or Issue Once again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my P...
Music Fan
1527 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceOppo Reno 12 Pro 5GOperating SystemAndroid 15/ColorOSApp version (shown in phone settings) 9.0.84.1320 My Question or IssueBasically just what the title said. Suddenly out of nowhere the app stopped working in the middle...
Plan Premium Country Poland Device Oppo Reno 12 Pro 5G Operating System Android 15/ColorOS App version (shown in phone settings) 9.0.84.1320 My Question or Issue Basically ju...
Casual Listener
627 Views
1 replies
0 likes
DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...
Device LG Stylo 5 My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...
Moderator
13526 Views
19 replies
0 likes
Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...
Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...
Moderator
1202 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceSony Bravia XBR-65900FOperating SystemAndroid TV My Question or IssueIf you enroll in the Alpha/Beta program (which I have) does it apply to Android TV as well? I don't seem to be getting Alpha/Beta updates for it.
Plan Premium Country US Device Sony Bravia XBR-65900F Operating System Android TV My Question or Issue If you enroll in the Alpha/Beta program (which I have) does it apply to...
Newbie
416 Views
2 replies
0 likes
PlanPremium CountryUS DeviceGoogle Pixel 3a Operating SystemAndroid 12Google play system update from august 1st 2022Security update from may 5th 2022Build number SP2A.220505.008 My Question or IssueSpotify is using a massive amount of battery and cau...
Plan Premium Country US Device Google Pixel 3a Operating System Android 12 Google play system update from august 1st 2022 Security update from may 5th 2022 Bui...
Casual Listener
3451 Views
9 replies
0 likes
PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...
Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...
Visitor
32397 Views
22 replies
9 likes
Hello,i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone.I already imported the songs in the Windows app and added them to a playlist. The playlist shows up on my phone but the titles are grey and i can`t downl...
Hello, i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone. I already imported the songs in the Windows app and added them to a playlist. The playlist shows u...
Visitor
9784 Views
7 replies
0 likes
PlanPremiumCountryIndonesia DevicePOCO F5 Operating SystemAndroid 15 My Question or IssueI just renewed my subscription a few days ago for this feature. Restarted, updated, reinstalled, asked people for help but none seem to work. pls help xx
Plan Premium Country Indonesia Device POCO F5 Operating System Android 15 My Question or Issue I just renewed my subscription a few days ago for this feature. Resta...
Moderator
1670 Views
1 replies
0 likes
PlanPremiumCountryGreeceDevicesGoogle Pixel 9Google Nest HubWindows 11 PCGoogle Pixel 9 OSAndroid 15 (BP1A.250405.007)Spotify Version9.0.40.391Google Nest Hub OS26.20250116.103.2201 My Question or IssueSpotify on Android seems to automatically switch...
Plan Premium Country Greece Devices Google Pixel 9 Google Nest Hub Windows 11 PC Google Pixel 9 OS Android 15 (BP1A.250405.007) Spotify Version 9.0.40.391 Google Nest Hub OS 26.20250116....
Regular
981 Views
6 replies
0 likes
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...
Casual Listener
5390 Views
14 replies
3 likes
PlanFreeCountryFranceDeviceSamsung Galaxy A25 5GOperating SystemAndroid 15 version One UI 7 My Question or IssueBonjour, je voudrais savoir pourquoi les modérateurs qui gèrent le tableau des idées n'aiment pas les idées des utilisateurs gratuits nota...
Plan Free Country France Device Samsung Galaxy A25 5G Operating System Android 15 version One UI 7 My Question or Issue Bonjour, je voudrais savoir pourquoi les modé...
371 Views
0 replies
0 likes
PlanPremiumCountryUnited kindomDeviceSamsung s23Operating SystemNewest one My Question or IssueI have had zero issue since going to premium until 4 weeks ago where that my Spotify app cant find any playable devices however if i go into the sonos app ...
Plan Premium Country United kindom Device Samsung s23 Operating System Newest one My Question or Issue I have had zero issue since going to premium until 4 weeks ago where that my Sp...
Casual Listener
46627 Views
34 replies
0 likes
I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data already. Also happens at my s10+
I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data...
Casual Listener
374 Views
1 replies
1 likes
Hi all, when playing spotify and my phone screen turns off, the music stops. Spotify keeps prompting me to change my background activity and when i click on the button, it takes me to settings but i can't seem to find the right area to alter this? Th...
Hi all, when playing spotify and my phone screen turns off, the music stops. Spotify keeps prompting me to change my background activity and when i click on the button, it takes me to settings but i ...
Composer
2611 Views
2 replies
0 likes
PlanStudent PremiumCountryPolandDevicePixel 9aOperating SystemAndroid Hi,Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, reinstall, relogin aswell, I've tried everything in settings both Spotify and ...
Plan Student Premium Country Poland Device Pixel 9a Operating System Android Hi, Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, re...
Moderator
1392 Views
1 replies
0 likes
Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently
Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently
Newbie
7378 Views
7 replies
0 likes
