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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209508 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209508 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558872 Views

78 replies

3 likes

  • 558872 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461926 Views

575 replies

39 likes

Account
Free
  • 461926 Views
  • 575 replies
  • 39 likes

Superuser Contribution Status bar and navigation bar is not hiding

PlanFreeDeviceRealme GT2 ProOperating SystemAndroid 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on Redmi the app was running perfectly fine with no black bars or something. But with ...

Casual Listener

Plan Free Device Realme GT2 Pro Operating System Android 14    My Question or Issue  I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on ...

Efekocaer

Regular

4026 Views

11 replies

32 likes

  • 4026 Views
  • 11 replies
  • 32 likes

Profile screen text (Profile Name, Followers, Following) is shaking/jittering

PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,​I am experiencing a UI display bug on my profile screen.​When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...

Casual Listener

Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16   My Question or Issue Hello, ​I am experiencing a UI display bug on my profile screen. ​When I view my ...

geshm

Casual Listener

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution No settings on Android TV

PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?

Casual Listener

Plan Premium Device TV Operating System Android TV 11   My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...

Maria

Moderator

3833 Views

9 replies

2 likes

  • 3833 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can't get crossfade to stop. It's turned off in settings

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Visitor

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Thorn312

Newbie

2991 Views

3 replies

0 likes

  • 2991 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inconsistent behavior in Recents section (Music vs Podcasts) on Android

Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...

Gig Goer

Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android:   Recents doesn’t show all content when no filter is s...

ukergin

Gig Goer

957 Views

4 replies

0 likes

  • 957 Views
  • 4 replies
  • 0 likes

Bug Report recommended songs on sound capsule

PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...

Visitor

Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11   My Question or Issue minha namorada é muito...

279 Views

0 replies

0 likes

Possible Bug
  • 279 Views
  • 0 replies
  • 0 likes

can't skip song

PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...

Casual Listener

  Plan Premium Country France Device Google pixel 8 Operating System Android 16   My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...

Billy-J

Spotify Star

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app on my galaxy says "Android Auto" even though not in car

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the car, turn on my headphones, pull out my phone, open...

Newbie

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the ...

jlt6666

Casual Listener

3190 Views

10 replies

2 likes

  • 3190 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Cannot remove song from queue anymore (since 2025)

PlanPremium Operating SystemAndroid 14 My Question or IssueThe “Remove track from queue” option was removed from the queue with the last app-update for Android devices in January 2025. What to expectI can remove a song listed in the queue. (This was ...

Casual Listener

Plan Premium   Operating System Android 14   My Question or Issue The “Remove track from queue” option was removed from the queue with the last app-update for Android devices in...

Joan

Moderator

30947 Views

35 replies

20 likes

  • 30947 Views
  • 35 replies
  • 20 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stop when get certain notification

PlanPremium CountryMalaysiaDeviceXiaomi Redmi Note 11 Pro+ 5GOperating SystemHyperOS 2.0.2 My Question or IssueDoes everyone have same issue has me ? Music suddenly pause for no reason after receiving certain notification

Casual Listener

Plan Premium  Country Malaysia Device Xiaomi Redmi Note 11 Pro+ 5G Operating System HyperOS 2.0.2   My Question or Issue Does everyone have same issue has me ? Music suddenly paus...

zmojazz

Visitor

5165 Views

4 replies

0 likes

  • 5165 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung TV App - TV model #QN75QN90BAFXZC

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...

Visitor

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...

Einssv

Regular

3598 Views

7 replies

0 likes

  • 3598 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Something Went Wrong. Check your internet connection and try again" error on Android Spotify

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...

Newbie

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...

Eni

Moderator

2131 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 2131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to both SD and internal

Device(Samsung A15)Operating System(OneUI My Question or IssueI want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is there any way to select both?

Visitor

Device (Samsung A15) Operating System (OneUI 😎 My Question or Issue I want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is ...

Eni

Moderator

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio stuck in mono

PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...

Casual Listener

Plan Premium Country Indonesia  Device (Oppo A15) Operating System (Android 10)   My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...

Jasper175

Visitor

20128 Views

17 replies

0 likes

  • 20128 Views
  • 17 replies
  • 0 likes

Superuser Contribution Gapless Playback broken on Android but not PC

PlanPremiumCountryUSADeviceSamsung Note 8 / Windows ComputersOperating SystemAndroid / Windows My Question or IssueMy Spotify on phone is having this issue (its always had it, but its just finally started to really annoy me) Basically Gapless playbac...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 / Windows Computers Operating System Android / Windows   My Question or Issue My Spotify on phone is having this issue (its always had it...

jepsar

Newbie

2993 Views

5 replies

2 likes

  • 2993 Views
  • 5 replies
  • 2 likes

Superuser Contribution Battery drain - Motorola

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Newbie

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Maria

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Canvas still appears in playlist preview despite disabling in settings

PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...

Casual Listener

Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543   I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...

ribezaz

Spotify Star

1831 Views

5 replies

3 likes

  • 1831 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't control the volume of my phone when I've joined a Jam of someone else.

PlanPremiumCountrySpainDeviceXiaomi Poco Phone M4 Pro 5GOperating SystemAndroid 13 My Question or IssueWhen I join someone elses jam, and I join on their device I can't control the volume of MY phone. Note that i understand that I can't control the h...

Newbie

Plan Premium Country Spain Device Xiaomi Poco Phone M4 Pro 5G Operating System Android 13   My Question or Issue When I join someone elses jam, and I join on their device I can't contr...

AlejaR

Moderator

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...

Visitor

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...

VTGroup

Casual Listener

1280 Views

2 replies

0 likes

  • 1280 Views
  • 2 replies
  • 0 likes