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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

380728 Views

541 replies

34 likes

Account
Free
  • 380728 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7742 Views

0 replies

7 likes

  • 7742 Views
  • 0 replies
  • 7 likes

Superuser Contribution Música para de tocar quando muda para a próxima faixa

Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamente. Isso acontece com frequênciaPlanoPremiumPaísBra...

Casual Listener

Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamen...

OscarDC

Moderator

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Issue with lyrics loading

PlanFree/Premium DevicePoco F5Operating SystemAndroid 14App version 9.0.18.604 Sometimes, the lyrics for a song loading forever. However, if I minimize the app and reopen it, the lyrics instantly show up. I've attached a video that demonstrates the p...

Casual Listener

Plan Free/Premium   Device Poco F5 Operating System Android 14 App version  9.0.18.604   Sometimes, the lyrics for a song loading forever. However, if I minimize the app and ...

endlessgray

Casual Listener

1200 Views

4 replies

0 likes

  • 1200 Views
  • 4 replies
  • 0 likes

Superuser Contribution Smart shuffle doesn't work although I'm online

Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle doesn't work

Visitor

Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle d...

stupidmaninthewindow

Music Fan

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to join jam session on any device

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 15 My Question or IssueI am unable to listen Jam sessions. When joining the jam, Pixel 7 Pro shows "the host device cannot play this content"I tried other devices, such as an iPhone and...

Newbie

  Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 15   My Question or Issue I am unable to listen Jam sessions.  When joining the jam, Pixel 7 Pro s...

Ivelina

Moderator

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume spike when using equilizer

PlanPremiumCountryNetherlands DeviceXiaomi Redmi Note 10 proOperating SystemAndroid 13/MIUI 14 My Question or IssueWhen using the equilizer volume spikes occur that turn my volume max until I hit one of the volume buttons, then it returns to the orig...

Visitor

Plan Premium Country Netherlands  Device Xiaomi Redmi Note 10 pro Operating System Android 13/MIUI 14   My Question or Issue When using the equilizer volume spikes occur that turn...

dreamworx

Casual Listener

1289 Views

7 replies

0 likes

  • 1289 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution App completely non-functional after returning to free plan.

PlanFreeCountryBelgiumDeviceOnePlus 8 ProOperating SystemAndroid My Question or IssueRecently my app seems to have stopped functioning like it should. This started happening after I returned to the free plan. I previously was part of a family plan. R...

Casual Listener

Plan Free Country Belgium Device OnePlus 8 Pro Operating System Android   My Question or Issue Recently my app seems to have stopped functioning like it should. This started happening ...

SuzRune

Visitor

1886 Views

4 replies

0 likes

"android"
"Bug"
  • 1886 Views
  • 4 replies
  • 0 likes

You have found a premium content error

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

[SOLVED] Spotify 'Local Files' Songs Not Syncing Seamlessly Between PC and Phone

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome! PlanPremiumDevicesPhone 1: Nothing Phone (2a)Phone 2: Samsung Galaxy S10eLaptop: Lenovo Think...

Casual Listener

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome!   Plan Premium Devices Phone 1: ...

Thijsieee99

Casual Listener

1374 Views

1 replies

0 likes

  • 1374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everything is broken...

I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones...PlanPremiumCountryGermanyDeviceSamsung Galaxy s23+Op...

Newbie

I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones... ...

Novy

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most songs disappearing randomly out of my playlists

So, today I updated the app after not using it for less than a week and once I opened it, my entire playlist of one specific artist, was gone. Empty. Besides one singular song. I was gonna just play the other, mixed with other artists one, but that o...

Casual Listener

So, today I updated the app after not using it for less than a week and once I opened it, my entire playlist of one specific artist, was gone. Empty. Besides one singular song. I was gonna just play ...

Amay

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps skipping songs

this is android, Motorola G20, it started just today i put on a playlist and the songs kept skipping one thru another, i changed playlist and nothing changed, i restarted my phone multiple times, and nothing changed, i tried with and w/o headphones a...

Casual Listener

this is android, Motorola G20, it started just today i put on a playlist and the songs kept skipping one thru another, i changed playlist and nothing changed, i restarted my phone multiple times, and...

spotyfyskipssongs

Casual Listener

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue history not saved when changing devices

Plan: PremiumCountryNetherlands DeviceOnePlus 7TOperating SystemAndroid 11 My Question or IssueI'm using two Denon certified Spotify Connect devices. When switching the playback device from one to the other while in shuffle mode, the queue gets mixed...

Regular

Plan:  Premium Country Netherlands  Device OnePlus 7T Operating System Android 11   My Question or Issue I'm using two Denon certified Spotify Connect devices. When switching...

AceTheWolf

Newbie

2755 Views

13 replies

3 likes

Queue lost
  • 2755 Views
  • 13 replies
  • 3 likes

unable to open spotify via pop up

PlanFreeCountryIndonesiaDeviceOppo A60Operating SystemAndroid 14My Question or IssueI can't open spotify via pop-up like usually, but it opens the app instead

Visitor

Plan Free Country Indonesia Device Oppo A60 Operating System Android 14 My Question or Issue I can't open spotify via pop-up like usually, but it opens the app instead

Amay

Spotify Star

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Solo tengo 3 dispositivos en modo offline y no puedo descargar música

Sigo con problema de descarga modo offline solo tengo 3 dispositivos con acceso, ya cerré sesión en todos y nada

Visitor

Sigo con problema de descarga modo offline solo tengo 3 dispositivos con acceso, ya cerré sesión en todos y nada

Jose_M

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Listen music through Google Assistant is unreliable: no autoplay or silence

PlanPremiumCountryItaly DeviceSony Xperia X Compact and Xiaomi Redmi Note 10 PROOperating SystemAndroid 8 and Android 13Connectionalways on Wi-Fi, with a strong signal strenght: 1300 Mb/s Description of the issues:I listen music from the smartphones ...

Newbie

Plan Premium Country Italy   Device Sony Xperia X Compact and Xiaomi Redmi Note 10 PRO Operating System Android 8 and Android 13 Connection always on Wi-Fi, with a strong signal streng...

Mister_Diamond

Music Fan

829 Views

2 replies

0 likes

  • 829 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

Dessi

Moderator

27852 Views

42 replies

12 likes

  • 27852 Views
  • 42 replies
  • 12 likes

Superuser Contribution Device Broadcast Status - greyed out and throws "this setting is loading" error

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device. There's now 3 responses on X reporting the same thing - but until they report it th...

Casual Listener

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device.   There's now 3 responses...

Dessi

Moderator

5393 Views

21 replies

9 likes

  • 5393 Views
  • 21 replies
  • 9 likes

Superuser Contribution No edit playlist or shuffle button

PlanFreeCountryUSADeviceAndroid phoneOperating SystemSamsung??? Spotify app???? My Question or IssueThere is no edit playlist or shuffle button for me. They both only show up on other devices, which I can't use anymore because the charger for those b...

Casual Listener

Plan Free Country USA Device Android phone Operating System Samsung??? Spotify app????   My Question or Issue There is no edit playlist or shuffle button for me. They both only show u...

Yordan

Moderator

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Superuser Contribution Andriod app running unbearably slowly

PlanPremiumCountryUSADeviceSamsung Galaxy S25 Ultra My Question or IssueThe other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however, spotify has been almost unusable. All apps run fine on the device and m...

Newbie

Plan Premium Country USA Device Samsung Galaxy S25 Ultra   My Question or Issue The other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however,...

Ivelina

Moderator

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes