Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 49501 Views
  • 66 replies
  • 25 likes
  • 49501 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881002 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881002 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27116 Views
  • 4 replies
  • 0 likes
  • 27116 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Waiting for host to start playback" Spotify Jam

PlanPremiumCountry CanadaDeviceSamsung s24 ultraOperating SystemAndroid 14My Question or IssueI had left a Spotify jam that my friend invited me to. I connected to my cars blue tooth and it wouldn't let me play any tracks. It kept giving me the messa...

  • Visitor
  • Plan Premium Country Canada Device Samsung s24 ultra Operating System Android 14 My Question or Issue I had left a Spotify jam that my friend invited me to. I connected to my cars blue toot...
  • FoximusCentauri
  • Visitor
  • 10165 Views
  • 4 replies
  • 1 likes
  • 10165 Views
  • 4 replies
  • 1 likes

Superuser Contribution web player issues (Android)

PlanPremiumCountrySpainDeviceGalaxy s22 ultraOperating SystemAndroid My Question or Issue The Android App doesn´t support moving playlists to folders so I tried with the web player in Android to manage playlists , but : 1.- The web player has no acce...

  • Regular
  • Plan Premium Country Spain Device Galaxy s22 ultra Operating System Android   My Question or Issue   The Android App doesn´t support moving playlists to folders so I tried w...
  • jalacb
  • Regular
  • 1986 Views
  • 8 replies
  • 1 likes
  • 1986 Views
  • 8 replies
  • 1 likes

Superuser Contribution App playing music from Desktop EVEN WHEN APP UNINSTALLED

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...

  • Regular
  • I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened??   How?? I r...
  • Noxee
  • Regular
  • 510 Views
  • 6 replies
  • 0 likes
  • 510 Views
  • 6 replies
  • 0 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...
  • Not applicable
  • 2530 Views
  • 3 replies
  • 4 likes
  • 2530 Views
  • 3 replies
  • 4 likes

Superuser Contribution "Liked Songs" playlist won't play

PlanPremiumCountryUnited StatesDevicePixel 4 xlOperating SystemAndroid 11 beta My Question or IssueAs the title says, my "liked songs" list isn't playing. All other playlists are working normally. I uninstalled and reinstalled the app already. I also...

  • Newbie
  •   Plan Premium Country United States Device Pixel 4 xl Operating System Android 11 beta   My Question or Issue As the title says, my "liked songs" list isn't playing. All other p...
  • Kcj214
  • Newbie
  • 71415 Views
  • 58 replies
  • 21 likes
  • Android
    Android 11 beta
    liked songs
    Pixel 4xl
  • 71415 Views
  • 58 replies
  • 21 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System Android 14   My Question or Issue every once in a while ill be listening to an album, playlist or queue and a song will com...
  • Maria
  • Moderator
  • 1812 Views
  • 10 replies
  • 0 likes
  • Android
    Android 14
    audio
    audio bug
    Audio not playing
    progress bar
  • 1812 Views
  • 10 replies
  • 0 likes

Superuser Contribution Keyboard Disappears from Search When Internet Connects

PlanPremiumCountryUSADeviceGalaxy S20Operating SystemAndroid My Question or IssueWhen first opening the app and searching, the keyboard will disappear suddenly after a brief period, causing me to unintentionally click whatever was behind the keyboard...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy S20 Operating System Android   My Question or Issue When first opening the app and searching, the keyboard will disappear suddenly after a brief ...
  • Maria
  • Moderator
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

How do I prevent Spotify from opening automatically on startup

Super annoying when it automatically opens and starts playing where it left off

  • Visitor
  • Super annoying when it automatically opens and starts playing where it left off
  • Bittencourt
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume spike when using equilizer

PlanPremiumCountryNetherlands DeviceXiaomi Redmi Note 10 proOperating SystemAndroid 13/MIUI 14 My Question or IssueWhen using the equilizer volume spikes occur that turn my volume max until I hit one of the volume buttons, then it returns to the orig...

  • Visitor
  • Plan Premium Country Netherlands  Device Xiaomi Redmi Note 10 pro Operating System Android 13/MIUI 14   My Question or Issue When using the equilizer volume spikes occur that turn...
  • MihailY
  • Moderator
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

Superuser Contribution Car Mode doesn't auto-enable in my car

PlanPremiumCountryIrelandDeviceMotorola G8 Power, 2014 Renault Fluence with standard bluetooth radioOperating System(Android 11) In the last few days, Car Mode doesn't enable when I'm in my car. The feature is there if I go to settings and swith from...

  • Regular
  • Plan Premium Country Ireland Device Motorola G8 Power, 2014 Renault Fluence with standard bluetooth radio Operating System (Android 11)   In the last few days, Car Mode doesn't enable w...
  • wendycaroline911
  • Casual Listener
  • 8082 Views
  • 16 replies
  • 4 likes
  • car mode
  • 8082 Views
  • 16 replies
  • 4 likes

Solved!! Car mode - Screen always on not working

PlanFamily PremiumCountryItalyDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie My Question or IssueI use an aux cable because I have no bluetooth connection in my car radio. So, I have to set the car mode manually (ok). I also check the "always...

  • Casual Listener
  • Plan Family Premium Country Italy Device Samsung Galaxy Note 9 Operating System Android Pie   My Question or Issue I use an aux cable because I have no bluetooth connection in my car r...
  • wendycaroline911
  • Casual Listener
  • 5364 Views
  • 5 replies
  • 0 likes
  • 5364 Views
  • 5 replies
  • 0 likes

Unable to connect Spotify for Pioneer Avh-Z5250, error: No Device Connected....

I recently bought the Pioneer AVH-Z5250BT, and I am having a problem trying to get the Spotify in dash to work via bluetooth for my samsung/android phone. It is working via bluetooth audio (which I cannot control my spotify library, playlist l, selec...

  • Casual Listener
  • I recently bought the Pioneer AVH-Z5250BT, and I am having a problem trying to get the Spotify in dash to work via bluetooth for my samsung/android phone. It is working via bluetooth audio (which I c...
  • AdelT
  • Newbie
  • 1512 Views
  • 2 replies
  • 0 likes
  • 1512 Views
  • 2 replies
  • 0 likes

Superuser Contribution On Google Maps quick menu choice (view Playlists) not working anymore!

Hi! During navigation mode on Google Maps the Spotify bar is shown with music playing (screenshot) . In the past if I clicked on bar it opens a quick menu to choose a Playlist. Now instead it opens directly Spotify app. This is annoying since navigat...

  • Casual Listener
  • Hi! During navigation mode on Google Maps the Spotify bar is shown with music playing (screenshot) . In the past if I clicked on bar it opens a quick menu to choose a Playlist. Now instead it opens d...
  • anto0192
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • google maps
    google maps integration
  • 465 Views
  • 2 replies
  • 0 likes

Couldn't load the lyrics for this song

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

  • Visitor
  • Every song I try to listen to, the lyrics don't load. Is there any fix to this?
  • Not applicable
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Superuser Contribution song titles disappearing from now playing bar

PlanPremiumCountryIrelandDevicePixel 8Operating SystemAndroid 14 My Question or Issuetheres been many occasions in which the title of whatever song im listening to will disappear from the now playing bar and the bottom of the spotify app and i have t...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 8 Operating System Android 14   My Question or Issue theres been many occasions in which the title of whatever song im listening to will disap...
  • Ivelina
  • Moderator
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

Solved!! Fade in and out effects when pausing and resuming the songs are absent in android.

As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify improve this, it would be great!PlanPremiumDevicere...

  • Regular
  • As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify ...
  • Amayy
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists sind nach Neustart vom Handy weg

Playlists sind nach einem Neustart vom Smartphone weg!Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, ...

  • Casual Listener
  • Playlists sind nach einem Neustart vom Smartphone weg! Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterla...
  • mariiiiiechen
  • Visitor
  • 3925 Views
  • 10 replies
  • 1 likes
  • 3925 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Mobile app steals playback from desktop app when I put my earbuds away

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm that it is the earbuds, it doesn't happen if I don...

  • Music Fan
  • If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm...
  • theolaa
  • Music Fan
  • 514 Views
  • 6 replies
  • 0 likes
  • 514 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Android keeps stopping playing when on Bluetooth

PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...

  • Regular
  • Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...
  • Notmatteblack
  • Casual Listener
  • 23196 Views
  • 21 replies
  • 9 likes
  • 23196 Views
  • 21 replies
  • 9 likes