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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110662 Views

26 replies

3 likes

  • 110662 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222779 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222779 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579632 Views

79 replies

3 likes

  • 579632 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477410 Views

577 replies

40 likes

Account
Free
  • 477410 Views
  • 577 replies
  • 40 likes

Superuser Contribution Tracks on a Playlist starting 15 seconds in

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too. I can't seem to attach my screenshot of my settings but All my Track Transitions and Listening Control settings are off. Thanks...

Visitor

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too.   I can't seem to attach my screenshot of my settings but All my Trac...

Novy

Moderator

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do you report or fix wrong lyrics?

PlanPremium DuoCountryColombiaDeviceHuawei Y9 2019Operating SystemAndroid 9 My Question or IssueI have recently moved to Premium, and something I have liked is the synced lyrics option. But I cannot help but notice that there are some songs that eith...

Newbie

Plan Premium Duo Country Colombia Device Huawei Y9 2019 Operating System Android 9   My Question or Issue I have recently moved to Premium, and something I have liked is the synced lyr...

SamiDrift

Visitor

55817 Views

37 replies

28 likes

Wrong Lyrics
  • 55817 Views
  • 37 replies
  • 28 likes

Solved!!Superuser Contribution spotify lagging out and crashing

PlanPremium DevicePixel 9aOperating SystemAndroid 16 My Question or IssueSince about a week every time i open my Spotify app it would work for a few seconds and then start lagging and stop responding and sometimes crashed after.I have tried the commo...

Casual Listener

Plan Premium   Device Pixel 9a Operating System Android 16   My Question or Issue Since about a week every time i open my Spotify app it would work for a few seconds and then start...

Ivelina

Moderator

2173 Views

7 replies

0 likes

  • 2173 Views
  • 7 replies
  • 0 likes

Superuser Contribution App crashes when searching your recents

PremiumCountryUnited States Devicemoto g stylus Operating SystemAndroid 12My Question or IssueThe app crashes when I try to look at my recents

Regular

Premium Country United States  Device moto g stylus  Operating System Android 12 My Question or Issue The app crashes when I try to look at my recents

Ivelina

Moderator

626 Views

1 replies

2 likes

  • 626 Views
  • 1 replies
  • 2 likes

Superuser Contribution Search from car Google says "Only for Spotify Premium"....

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCyprusDevice(Samsun Galaxy S20 FE 5g/Hyundai i10)Operating System(Android Auto/ Android/ Google Search) My Questio...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Cyprus Device (Samsun Galaxy S20 FE 5g/Hyundai i10) ...

Joan

Moderator

817 Views

1 replies

0 likes

Android
android auto
google
  • 817 Views
  • 1 replies
  • 0 likes

Shuffle is on and i cant turn it off

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I turn thus shuffle off, it's on in every playlist I make and I can't seem to turn it ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...

ginzino

Visitor

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Why are my playlists not loading

Every time I want to select my own playlists, I get a never ending loading screen. The only thing that works is going on to artist profiles and play their music there. I genuinely don't understand why this is happening, however I do have a very old p...

Visitor

Every time I want to select my own playlists, I get a never ending loading screen. The only thing that works is going on to artist profiles and play their music there. I genuinely don't understand wh...

jonasslo

Newbie

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound glitches in the Spotify app on OnePlus Pad 3

PlanPremiumCountryGermanyDeviceOnePlus Pad 3Operating SystemAndroid 15 (OxygenOS) My Question or IssueHello! I got a new OnePlus Pad 3, and when I listen to music on Spotify, the sound sometimes randomly glitches. It sounds like micro high-pitched be...

Casual Listener

Plan Premium Country Germany Device OnePlus Pad 3 Operating System Android 15 (OxygenOS)   My Question or Issue Hello! I got a new OnePlus Pad 3, and when I listen to music on Spotify,...

Ivelina

Moderator

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Why does Spotify remove downloads after ejecting the SIM and microSD cards?

PlanPremiumCountryRomaniaDeviceSamsung A3 2017Operating SystemAndroid Oreo My Question or IssueI removed my SIM and microSD cards (both on the same tray), then placed them back, and i noticed my downloads (2.000+ songs stored on the microSD card) wer...

Visitor

Plan Premium Country Romania Device Samsung A3 2017 Operating System Android Oreo   My Question or Issue I removed my SIM and microSD cards (both on the same tray), then placed th...

albertsanjuan

Newbie

1036 Views

4 replies

1 likes

  • 1036 Views
  • 4 replies
  • 1 likes

Superuser Contribution Features for free user on the mobile

PlanFreeCountryFranceDeviceRedmi Note 9Operating SystemAndroid 10 QP1A.190711.020 My Question or Issuewhy I can't listen to my playlists as I want on mobile. when can i listen à la carte to the titles of my choice in my playlists. Why Spotify does no...

Composer

Plan Free Country France Device Redmi Note 9 Operating System Android 10 QP1A.190711.020   My Question or Issue why I can't listen to my playlists as I want on mobile. when can i liste...

Dobiidob35

Visitor

2469 Views

4 replies

0 likes

Free
Listen
Playlists
  • 2469 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stopped using DSP effect

PlanPremiumCountrySerbiaDeviceRedmi Note 10 ProOperating SystemAndroid My Question or IssueFew days ago, Spotify app just stopped using system DSP effects like Dolby Atmos,Adjust sound to Headphones, Equalizer and such... regardless if I am playing t...

Casual Listener

Plan Premium Country Serbia Device Redmi Note 10 Pro Operating System Android   My Question or Issue Few days ago, Spotify app just stopped using system DSP effects like Dolby Atmos, ...

OscarDC

Moderator

2519 Views

5 replies

0 likes

  • 2519 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify uygulamasını güncellememe rağmen neden yeni özellikler yüklenmiyor?

Spotify uygulamamı Android telefonumda güncelledim ama ona rağmen "güncellemelerin" Bölümü gelmedi. Uygulama şuan son sürümde.

Visitor

Spotify uygulamamı Android telefonumda güncelledim ama ona rağmen "güncellemelerin" Bölümü gelmedi. Uygulama şuan son sürümde.

Drottooctavius

Newbie

1339 Views

2 replies

0 likes

  • 1339 Views
  • 2 replies
  • 0 likes

Superuser Contribution When switching between WiFi to data, or vice versa, Spotify will stop playing music.

PlanPremiumCountryUSADeviceNexus 5Operating SystemAndroid Oreo My Question or IssueWhen switching between WiFi and data, Spotify will stop playing the song I'm listening to without crashing or freezing. Pausing then playing does nothing and skipping ...

Music Fan

Plan Premium Country USA Device Nexus 5 Operating System Android Oreo   My Question or Issue When switching between WiFi and data, Spotify will stop playing the song I'm listening...

Phillthedrill

Visitor

3766 Views

7 replies

0 likes

  • 3766 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

Newbie

Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...

Xenomorph80

Casual Listener

3273 Views

10 replies

3 likes

  • 3273 Views
  • 10 replies
  • 3 likes

Spotify is not working ONLY on my phone +RANT

PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...

Newbie

Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS   My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...

551 Views

0 replies

0 likes

andriod
  • 551 Views
  • 0 replies
  • 0 likes

Superuser Contribution App drains battery since recent updates

DeviceSamsung Galaxy A55Operating SystemAndroid 15/OneUi My Question or IssueSince like a week or so, the app draws at least 3x as much battery as it did before. It really empties it out like crazy, and even android battery settings report Spotify as...

Regular

  Device Samsung Galaxy A55 Operating System Android 15/OneUi   My Question or Issue Since like a week or so, the app draws at least 3x as much battery as it did before.  It re...

Yasserplf

Visitor

7366 Views

5 replies

1 likes

  • 7366 Views
  • 5 replies
  • 1 likes

Superuser Contribution UI problems while saving songs

Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...

Casual Listener

Greetings everyone.    I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...

Eni

Moderator

469 Views

1 replies

0 likes

"UI"
saving music
  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

Casual Listener

  Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...

palexkrupnik

Regular

6566 Views

12 replies

3 likes

  • 6566 Views
  • 12 replies
  • 3 likes

Superuser Contribution Android Troubleshooting Guide

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...

Moderator

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues:   Basic Troubleshooting: Reboot y...

2462 Views

0 replies

2 likes

Android
  • 2462 Views
  • 0 replies
  • 2 likes

Superuser Contribution I want suggested music to play at the end of an album/Playlist.

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it plays suggested songs within the Playlist instead of at...

Visitor

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it play...

Vasil

Moderator

5694 Views

4 replies

1 likes

  • 5694 Views
  • 4 replies
  • 1 likes