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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201613 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201613 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545853 Views

78 replies

3 likes

  • 545853 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453577 Views

571 replies

38 likes

Account
Free
  • 453577 Views
  • 571 replies
  • 38 likes

Superuser Contribution GoogleTv playing songs, but no sound comes out

PlanPremiumCountryPorDeviceSony Bravia XR 2012Operating SystemAndroid 10 My QuestionThe application works correctly and it seems that it is playing songs, but no sound comes out. After 10 seconds, it skips to the next song, it looks like it's playing...

Casual Listener

  Plan Premium Country Por Device Sony Bravia XR 2012 Operating System Android 10   My Question The application works correctly and it seems that it is playing songs, but no soun...

wmorong

Visitor

11602 Views

16 replies

3 likes

  • 11602 Views
  • 16 replies
  • 3 likes

Superuser Contribution [Android] Spotify pausing itself when charging phone

PlanFreeCountryPolandDeviceSamsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphonesOperating SystemAndroid My Question or IssueSpotify pausing itself when charging phone. It pausing ...

Newbie

Plan Free Country Poland Device Samsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphones Operating System Android &nbs...

AlejaR

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where is the play in the background setting?

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I found is 'Pause app activity if unused' but this has...

Visitor

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I f...

Ivelina

Moderator

39966 Views

6 replies

1 likes

  • 39966 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

stupidmaninthewindow

Music Fan

3093 Views

14 replies

0 likes

  • 3093 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify queue shuffles when connecting to car Bluetooth and opening the app

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I have Spotify Premium. This has been happening since ...

Music Fan

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I h...

Maria

Moderator

3441 Views

5 replies

2 likes

  • 3441 Views
  • 5 replies
  • 2 likes

Superuser Contribution From a distance

I want to be able to start, play, and turn off the music even if I'm not physically there.

Casual Listener

I want to be able to start, play, and turn off the music even if I'm not physically there.

OscarDC

Moderator

1600 Views

5 replies

0 likes

  • 1600 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android reset deleted ALL my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll my playlists were wiped out when my Android was reset. I have the Spotify playlists on my...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All my ...

Yordan

Moderator

492 Views

4 replies

0 likes

  • 492 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playback slider in music is not working but works in podcast.

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point. But now both of these are completely unresponsive....

Visitor

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point....

Denis488

Visitor

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Superuser Contribution The app keeps turning on shuffle and repeat

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself. I've triedClearing the cacheClearing dataLogging out and logging inUninstall and re installStill having the same results.I'm using the 9.0.74.1121 An...

Casual Listener

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself.   I've tried Clearing the cache Clearing data Logging out and logging in Uninstall and...

AlejaR

Moderator

743 Views

5 replies

0 likes

  • 743 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Android app crashes during playback after a few minutes

PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...

Regular

Plan Premium Country NL Device Blackview BV 9900 Pro Operating System Android 10 My Question or Issue Hi there, The Spotify Andoid app crashes every time after a few minutes playback. It d...

Louisalamagna

Visitor

6273 Views

20 replies

2 likes

  • 6273 Views
  • 20 replies
  • 2 likes

Superuser Contribution Re: Aux Cord Trouble

this is happening to me rn!! did you ever fix it?

Visitor

this is happening to me rn!! did you ever fix it?

Novy

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jam Auto-Invite does not work.

When i start the jam it says auto invite is not available on this device. Also i'm able to access new beta oppurtunities like new mixing features. (I think i'm inside of the their loyal user.).PlanPremiumCountryTurkeyDeviceSamsung S21 FE 5G ( First E...

Newbie

When i start the jam it says auto invite is not available on this device.  Also i'm able to access new beta oppurtunities like new mixing features. (I think i'm inside of the their loyal user.)...

AlejaR

Moderator

2534 Views

1 replies

0 likes

  • 2534 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I disable autoplay on other devices?

I'm aware that there should be a setting to disable auto play on both my phone and 'other devices' however I don't seem to have that option in my app. I'm running the latest version 8.7.92.521 on Android 13, is there something I need to do to get thi...

Visitor

I'm aware that there should be a setting to disable auto play on both my phone and 'other devices' however I don't seem to have that option in my app. I'm running the latest version 8.7.92.521 on An...

bdaun

Visitor

9401 Views

4 replies

1 likes

  • 9401 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify app 9.0.76.1126 crashing on startup

PlanPremiumCountryPhone from the Netherlands, on vacation in ChileDeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueWhen starting the Spotify app, it immediately crashes during the initial splash screen. I've tried (multiple times e...

Regular

Plan Premium Country Phone from the Netherlands, on vacation in Chile Device Google Pixel 6a Operating System Android 16   My Question or Issue When starting the Spotify app, it immedi...

Yordan

Moderator

2069 Views

13 replies

0 likes

  • 2069 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot search podcast episodes

PlanPremiumCountryUnited StatesDeviceGoggle Pixel 8 ProOperating SystemAndroid 16 Open Beta My Question or IssuePodcasts will not allow me to search for episodes. UI is overalapping the back arrow. See attached picture. App version 9.0.76.1126

Newbie

Plan Premium Country United States Device Goggle Pixel 8 Pro Operating System Android 16 Open Beta   My Question or Issue Podcasts will not allow me to search for episodes. UI is overa...

Vasil

Moderator

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Issue with Song Loading and Album Navigation

Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...

Regular

Hello Spotify Support Team,   I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...

Amay

Spotify Star

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reporting a bug: Spotify Android stops playing when I close the app

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cumbersome and unfriendly) is to start it up on my wat...

Regular

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cum...

MihailY

Moderator

638 Views

5 replies

0 likes

  • 638 Views
  • 5 replies
  • 0 likes

Superuser Contribution Fix the glitching

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’s spotty and will completely cut out all together. ...

Visitor

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’...

Eni

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

Music Fan

  Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...

Chris587

Newbie

5650 Views

27 replies

0 likes

Casting
Echo Dot
Google Home
podcast problems
Podcasts
Podcasts error
  • 5650 Views
  • 27 replies
  • 0 likes

Need help: Only a few playlists show up in My Library on Android Auto

PlanPremiumCountryJapanDevice(Jelly Star)Operating System(android13.) My Question or IssueHi everyone,When using Android Auto, only a few of the playlists in my library show up.Is anyone else experiencing the same issue? If you’ve found a solution, I...

Visitor

Plan Premium Country Japan Device (Jelly Star) Operating System (android13.)   My Question or Issue Hi everyone, When using Android Auto, only a few of the playlists in my library sho...

ribezaz

Spotify Star

234 Views

1 replies

1 likes

  • 234 Views
  • 1 replies
  • 1 likes