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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378893 Views

541 replies

34 likes

Account
Free
  • 378893 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7697 Views

0 replies

7 likes

  • 7697 Views
  • 0 replies
  • 7 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

Casual Listener

Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...

AlexHalex

Casual Listener

135144 Views

260 replies

81 likes

car mode
settings
  • 135144 Views
  • 260 replies
  • 81 likes

Solved!!Superuser Contribution There is a horizontal line dividing in a playlist

PlanPremiumCountryAndroid My Question or IssueThere is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the tracks are below the line. This horizontal line appears in only one of my playlist and ...

Casual Listener

  Plan Premium Country Android    My Question or Issue There is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the track...

Neo7771

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs pause on Android Auto

PlanPremiumCountryUSDevicePixel 8, Pixel 7, Pixel 7aOperating SystemAndroid 13 and Android 14 My Question or IssueWhen requesting music from Spotify using Android Auto in a 2022 Toyota 4Runner with the Entune 2.0 factory head unit, Spotify pauses the...

Regular

Plan Premium Country US Device Pixel 8, Pixel 7, Pixel 7a Operating System Android 13 and Android 14   My Question or Issue When requesting music from Spotify using Android Auto in a 2...

bx_T-Rex

Casual Listener

7835 Views

23 replies

1 likes

android auto
Toyota
  • 7835 Views
  • 23 replies
  • 1 likes

Why is Spotify all of a sudden requiring me to log in every single day!?

Plan - Paid subscriptionCountry - USADevice - Samsung Galaxy 7Operating System - Android Oreo My Question or IssueFor the last month or so, Spotify no longer remembers my log in information. So everytime I want to listen to Spotify, it makes me log i...

Newbie

Plan - Paid subscription Country - USA Device - Samsung Galaxy 7 Operating System - Android Oreo   My Question or Issue For the last month or so, Spotify no longer...

Mendoza3

Visitor

2981 Views

2 replies

0 likes

  • 2981 Views
  • 2 replies
  • 0 likes

I am not using an Alexa to play music and on a playlist it ads random songs

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Spotify fix this pls I just got premium and it's the ...

Visitor

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Sp...

Jose_M

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Spotify UI - very slow responsiveness

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...

Regular

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...

andlasa

Newbie

10348 Views

27 replies

6 likes

  • 10348 Views
  • 27 replies
  • 6 likes

Superuser Contribution Why can't I change the order of my songs in my playlist

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...

Visitor

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked...

Khushi_11

Regular

57552 Views

15 replies

3 likes

  • 57552 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify connect, volume slider disabled

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...

Roadie

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Ga...

Yirmeyahu717

Newbie

18079 Views

19 replies

2 likes

  • 18079 Views
  • 19 replies
  • 2 likes

Superuser Contribution Not allowing equlizer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Disable Playback Controls

PlanFreeCountryNZDeviceOPPO A17Operating SystemAndroid 12 My Question or IssueI have a simple lock screen, and when I see the Spotify playback controls there, it ruins it, but that's not all. I want to find out how to disable the playback controls no...

Casual Listener

  Plan Free Country NZ Device OPPO A17 Operating System Android 12   My Question or Issue I have a simple lock screen, and when I see the Spotify playback controls there, it ruin...

cinche

Visitor

10300 Views

11 replies

0 likes

  • 10300 Views
  • 11 replies
  • 0 likes

Superuser Contribution "Up Next" or Queue Not Matching List of Songs In Radios

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid v11.0, One UI v3.1 My Question or IssueRadios used to have a queue that played the songs in the list in order. While "Liked Songs" and other playlists keep the qu...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy S21 Ultra 5G Operating System Android v11.0, One UI v3.1   My Question or Issue Radios used to have a queue that played...

nazar-pc

Newbie

4294 Views

17 replies

5 likes

Android
android 11
Queue Problems
Up next
  • 4294 Views
  • 17 replies
  • 5 likes

Superuser Contribution Rewind & Fast Forward Disabled on Lock Screen

PlanFreeCountryUSADeviceSamsung Galaxy A71 5GOperating SystemAndroid 11Hello!As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but I cannot rewind or fast forward.I've already tried:Clear cache / storag...

Music Fan

Plan Free Country USA Device Samsung Galaxy A71 5G Operating System Android 11 Hello! As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but ...

Evil_Noah

Casual Listener

20828 Views

62 replies

5 likes

Other
  • 20828 Views
  • 62 replies
  • 5 likes

Superuser Contribution Spotify Starts Playing Random Playlists When I Open the App When Connected to Car Bluetooth.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...

Regular

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0)   My Question or Issue This issue started happening about a month ago, after an update. ...

Lockon

Casual Listener

8577 Views

24 replies

5 likes

  • 8577 Views
  • 24 replies
  • 5 likes

Superuser Contribution Deletion of app data.

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not get transfered to my sd card.

Casual Listener

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not...

MihailY

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not loading on my Android TV

PlanPremiumCountryCyprusDeviceSony Android TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is failing to load on my TV, it was fine on Sunday 4th May, but on Monday it wouldn't load, and it won't load today eithe...

Regular

Plan Premium Country Cyprus Device Sony Android TV Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is failing to load on my TV, it was fine...

ian_whitehead-cy

Regular

1025 Views

7 replies

0 likes

  • 1025 Views
  • 7 replies
  • 0 likes

Superuser Contribution Instagram Fade effect

When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has changed. Please help

Casual Listener

When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has change...

Yordan

Moderator

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify identifying my phone as a tablet

PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueThe Spotify app on my phone says that I'm on a tablet. Because of this I can't see the Canvas feature. Reinstalling the app didn't resolve this.

Newbie

Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue The Spotify app on my phone says that I'm on a tablet. Because of this I can't see th...

Ambient_dice13

Visitor

4875 Views

7 replies

5 likes

  • 4875 Views
  • 7 replies
  • 5 likes