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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106798 Views

26 replies

3 likes

  • 106798 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216475 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216475 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570061 Views

78 replies

3 likes

  • 570061 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470013 Views

577 replies

40 likes

Account
Free
  • 470013 Views
  • 577 replies
  • 40 likes

Superuser Contribution Multiple Issues with the UI in Landscape Mode on Tablets

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7+Operating SystemAndroid 13 My IssuesYour Library tab is left bound and uses the whole width of the screen, while content in Home and Search is contained in a box in the center and doesn't scale to the ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7+ Operating System Android 13   My Issues Your Library tab is left bound and uses the whole width of the screen, while content in ...

MeraBattt

Newbie

2902 Views

5 replies

2 likes

  • 2902 Views
  • 5 replies
  • 2 likes

Superuser Contribution How to see Local files by Folders?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have many local mp3 organized by folders. When trying to add a file to a playlist, Local Files p...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have many ...

AndyJBM

Newbie

3517 Views

4 replies

7 likes

  • 3517 Views
  • 4 replies
  • 7 likes

Superuser Contribution Video on podcasts has stopped working

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

Visitor

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

OddArachnid

Newbie

27742 Views

49 replies

22 likes

  • 27742 Views
  • 49 replies
  • 22 likes

Can't hear sound post update

PlanPremiumCountryIndiaDeviceOneplus 12Operating SystemAndroid 15Software Version CPH2573_15.0.0.860 (EX01V80P01)My Question or IssuePost Sportify version update to 9.0.84.1338 and Android September security update (CPH2573_15.0.0.860 (EX01V80P01) no...

Casual Listener

Plan Premium Country India Device Oneplus 12 Operating System Android 15 Software Version CPH2573_15.0.0.860 (EX01V80P01) My Question or Issue Post Sportify version update to 9.0.84.1338 an...

Soum16

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Gapless playback isn't working Google Home + Spotify Connect

PlanPremium CountryUA DeviceLG SL9Y Operating System- My Question or IssueI see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it

Music Fan

Plan Premium   Country UA    Device LG SL9Y    Operating System -   My Question or Issue I see very noticable pause between tracks when using Googe Cast + S...

rndm2

Music Fan

513 Views

1 replies

2 likes

Possible Bug
  • 513 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android app thinks i'm connect to Data not WiFi. Won't play lossless or download

Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a strong network, I am always connected to mobile data and won't let me downl...

Casual Listener

Plan Premium Device Google Pixel 8 Operating System Android Latest   My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a s...

Eni

Moderator

797 Views

2 replies

1 likes

Android downloading music Spotify app
Cellular Data
lossless
  • 797 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove Like/Dislike buttons from lock screen / Option for Shuffle/Repeat instead

Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online. (I know, I know, but what can I do.).I only tend to update ...

Casual Listener

Hi   I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online....

Hallowieners

Newbie

4394 Views

6 replies

5 likes

like-dislike
shuffle-repeat
  • 4394 Views
  • 6 replies
  • 5 likes

Superuser Contribution Audiobook track starts from the beginning

PlanPremium CountryUSA DevicePixel 8 Pro Operating SystemAndroid My Question or IssueI've been using the Spotify platform for a while now and am running into a recurring issue where Audiobook tracks (usually chapters), will lose my progress and start...

Casual Listener

Plan Premium   Country USA   Device Pixel 8 Pro   Operating System Android   My Question or Issue I've been using the Spotify platform for a while now and am running ...

Ivelina

Moderator

1740 Views

5 replies

0 likes

  • 1740 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps starting after receiving a Teams message notification

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited statesDeviceSamsung Galaxy 23Operating System Android 14 My Question or IssueI use Microsoft teams and a Bl...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United states Device Samsung Galaxy 23 Operating Sy...

Trondegg

Visitor

4780 Views

13 replies

0 likes

  • 4780 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer shutting down app

PlanFreeCountryUnited statesDeviceAlcatel, late 2017Operating SystemAndroid 7.0 (not sure, but I think this is the right information) My Question or IssueSince the last update, everytime I try to turn on the sleep timer it shuts the whole app down. I...

Casual Listener

Plan Free Country United states Device Alcatel, late 2017 Operating System Android 7.0 (not sure, but I think this is the right information)   My Question or Issue Since the last updat...

Joan

Moderator

3449 Views

7 replies

0 likes

  • 3449 Views
  • 7 replies
  • 0 likes

Superuser Contribution I can't see ratings on the Spotify app for ANY podcast. I can't rate either

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...

Newbie

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...

corbeyluv

Casual Listener

17655 Views

8 replies

1 likes

  • 17655 Views
  • 8 replies
  • 1 likes

Podcast restarts after an advertisement

Plan PremiumCountryFinlandDeviceSamsung a33Operating SystemAndroid 15 My Question or IssueFor couple of weeks now I have had this issue of podcast jumping back to start aftet an advertisement. This happened in Trigonometry and Piers Morgan podcasts. ...

Casual Listener

Plan  Premium Country Finland Device Samsung a33 Operating System Android 15   My Question or Issue For couple of weeks now I have had this issue of podcast jumping back to start ...

RemonttiRene

Casual Listener

730 Views

3 replies

1 likes

  • 730 Views
  • 3 replies
  • 1 likes

Android client recognizes USB DAC Devices as Bluetooth Device

PlanPremium DeviceRedmi Poco F5 Operating SystemAndroid 15 My Question or IssueAndroid client recognizes USB DAC Devices as Bluetooth Device  

Newbie

Plan Premium   Device Redmi Poco F5   Operating System Android 15   My Question or Issue Android client recognizes USB DAC Devices as Bluetooth Device      &...

Amay

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto android scroll symbols missing inside Spotify

The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now they look almost greyed out.And if i press them they react ...

Casual Listener

The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible.  Normaly the 2 up and down scroll symbols arw bright white, now t...

lovjuls

Newbie

1712 Views

10 replies

0 likes

Help
  • 1712 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify nao reproduz no celular

PlanPremiumCountryBrasilDeviceGalaxy A50Operating SystemAndroid 11 My Question or IssueMeu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava offline (mesmo eu estando conectada a internet) e depois a barra de baixo é que ...

Casual Listener

Plan Premium Country Brasil Device Galaxy A50 Operating System Android 11   My Question or Issue Meu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava...

Vasil

Moderator

5874 Views

18 replies

0 likes

  • 5874 Views
  • 18 replies
  • 0 likes

Superuser Contribution The album artwork or cover art displayed while playing a song is completely different

PlanPremiumCountryIndiaDevicePixel 8, 2024Operating SystemAndroid 16 My Question or IssueThe album artwork or cover art displayed while playing a song is completely different . Let's say I was clicked to play this song "kannaana kanne" and this song ...

Casual Listener

Plan Premium Country India Device Pixel 8, 2024 Operating System Android 16   My Question or Issue The album artwork or cover art displayed while playing a song is completely different...

Kpcs235

Casual Listener

600 Views

2 replies

0 likes

album art
cover art mismatch
  • 600 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local File Playlist Failing to Download

PlanPremium DeviceSamsung S24+ My Question or IssueOnce again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my PC (which has worked for years) no longer downloads on my Android device. I ...

Music Fan

Plan Premium   Device Samsung S24+   My Question or Issue Once again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my P...

saucyross

Music Fan

1736 Views

2 replies

0 likes

Android
Broken App
bug
download playlist
local files
Spotify is Trash
Terrible Service
Unsubscribe
  • 1736 Views
  • 2 replies
  • 0 likes

Solved!! Spotify app is crashing on attempting the launch

PlanPremiumCountryPolandDeviceOppo Reno 12 Pro 5GOperating SystemAndroid 15/ColorOSApp version (shown in phone settings) 9.0.84.1320 My Question or IssueBasically just what the title said. Suddenly out of nowhere the app stopped working in the middle...

Casual Listener

Plan Premium Country Poland Device Oppo Reno 12 Pro 5G Operating System Android 15/ColorOS App version (shown in phone settings)  9.0.84.1320   My Question or Issue Basically ju...

Admiralus

Casual Listener

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot sort playlists from oldest to most recent anymore

DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...

Newbie

Device LG Stylo 5   My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...

OscarDC

Moderator

14281 Views

19 replies

0 likes

  • 14281 Views
  • 19 replies
  • 0 likes

Superuser Contribution Cache error on Spotify

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...

Music Fan

Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...

AlejaR

Moderator

1358 Views

3 replies

0 likes

Cache
error
not being able to see
  • 1358 Views
  • 3 replies
  • 0 likes