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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375426 Views

541 replies

34 likes

Account
Free
  • 375426 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
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  • 7 likes

Superuser Contribution I have a question

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?

Visitor

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?  

Novy

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop my phone from controlling volume on my computer

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...

Regular

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...

Thiscompanysucks

Visitor

112928 Views

128 replies

21 likes

  • 112928 Views
  • 128 replies
  • 21 likes

Playlist scrolls to the top when I come back

PlanPremiumCountryIndiaDeviceOneplus 10ROperating SystemAndroid My Question or IssueWhenever I listen to songs in my playlist and I scroll down then come back and later I see that the playlist has scrolled to the top automatically. It is so annoying ...

Casual Listener

Plan Premium Country India Device Oneplus 10R Operating System Android   My Question or Issue Whenever I listen to songs in my playlist and I scroll down then come back and later I see...

Amay

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add to Playlist (+) Button Missing in Landscape Mode – Android App v9.0.36.697

Hi team, Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697). When using the app in landscape mode, the “+” (Add to Playlist) button doesn't appear on the Now Playing screen. However, once I...

Newbie

Hi team,   Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697).   When using the app in landscape mode, the “+” (Add to Playl...

Peterk01

Casual Listener

585 Views

5 replies

0 likes

  • 585 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists loading issue after background

PlanPremiumCountryAzerbaijanDeviceRedmi Note 11 (6GB RAM)Operating SystemAndroid 15 My Question or IssueIn the Spotify app, My Playlist starts on first line after go to background and reopen Spotify application, sometimes also it doesn't loading, I n...

Casual Listener

Plan Premium Country Azerbaijan Device Redmi Note 11 (6GB RAM) Operating System Android 15   My Question or Issue In the Spotify app, My Playlist starts on first line after go to backg...

Ivelina

Moderator

513 Views

5 replies

0 likes

  • 513 Views
  • 5 replies
  • 0 likes

Superuser Contribution On foldable devices, different resolutions can affect the display effect of the app's pages.

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below:When the large screen enters the song playback page and then folds to the small screen, the page layout becomes crowded and even...

Music Fan

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below: When the large screen enters the song playback page and then folds to the s...

JimX

Regular

1870 Views

17 replies

0 likes

  • 1870 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Crash and data removed when accessing "Data saver and offline" settings

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemOneUI 5.1 (Android 13) When opening the "Data saver and offline" settings, upon scrolling down, the app crashes; after reopening, the library is empty and playlists (accessible fro...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System OneUI 5.1 (Android 13)   When opening the "Data saver and offline" settings, upon scrolling down, the app cr...

Dessi

Moderator

616 Views

4 replies

0 likes

Android App Crash
App problem
  • 616 Views
  • 4 replies
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Superuser Contribution I changed countries and the playlists in the library stopped working correctly.

PlanFreeCountryChanging country from Colombia to ItalyDeviceMotog24Operating SystemAndroid 14My question or problemLast Saturday I changed the country on my account because it asked me to since I moved out of the country. Then I changed the way I vie...

Casual Listener

Plan Free Country Changing country from Colombia to Italy Device Motog24 Operating System Android 14 My question or problem Last Saturday I changed the country on my account because it asked...

MihailY

Moderator

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't see songs in albums

PlanFreeCountryCanadaDeviceAndroid A20 My Question or IssueHello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview optio...

Casual Listener

Plan Free Country Canada Device Android A20   My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text does...

andrewotaku333

Casual Listener

21764 Views

9 replies

0 likes

  • 21764 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify local file sync ports

PlanPremiumCountryUKMobileHuawei P20 proOSEMUI 9 / Windows 10Firewall s/wCOMODO Firewall, my AV doesn't block thisQuestionI've been syncing a bunch of local songs to my phone, which requires me to disable my software firewall. That's fine, but I migh...

Newbie

Plan Premium Country UK Mobile Huawei P20 pro OS EMUI 9 / Windows 10 Firewall s/w COMODO Firewall, my AV doesn't block this Question I've been syncing a bunch of local songs to my phone, w...

DinnerBug

Casual Listener

2803 Views

4 replies

0 likes

  • 2803 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't sign in on old spotify versions

PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...

Newbie

Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2   My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...

Ipb87

Newbie

6216 Views

18 replies

1 likes

  • 6216 Views
  • 18 replies
  • 1 likes

Superuser Contribution Song code not scanning

PlanFreeCountryUSDeviceGALAXY S24 ultraOperating SystemAndroid 15 My Question or IssueWhen i scan a song code it backs out of the camera but does not play the song. I have deleted and re-downloaded the app. Nothing works. I have included a picture of...

Newbie

  Plan Free Country US Device GALAXY S24 ultra Operating System Android 15   My Question or Issue When i scan a song code it backs out of the camera but does not play the song. I...

Dessi

Moderator

658 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Galaxy 7 Watch Not Responding to Voice Commands

PlanPremiumCountryUSDeviceGalaxy Z Flip 6Operating SystemOneUI 7/Android 15 My Question or IssueI'm trying to control Spotify on my Galaxy 7 watch using voice commands and it says i need to install spotify first. It's already installed on my phone an...

Casual Listener

Plan Premium Country US Device Galaxy Z Flip 6 Operating System OneUI 7/Android 15   My Question or Issue I'm trying to control Spotify on my Galaxy 7 watch using voice commands and it...

Dessi

Moderator

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
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Superuser Contribution Cannot switch playlists on Android Auto

PlanPremiumCountryUSa DevicePixel 8Operating SystemAndroid 15Android Auto 14.1.651454Toyota Rav4 Prime I cannot switch playlists. When a playlist ends i go to my library and choose another playlist to play but it doesn't work. Spotify goes back to th...

Regular

Plan Premium Country USa   Device Pixel 8 Operating System Android 15 Android Auto 14.1.651454 Toyota Rav4 Prime   I cannot switch playlists.  When a playlist ends i go to ...

Ivelina

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

no me deja descargar música en mi dispositivo

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

Visitor

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

gatox1980

Visitor

2240 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Media Control Buttons not working

When I press one of the control buttons, the music does not change. I can only play/stop.My headphones works fine on other music players.Device: Redmi Note 10S

Regular

When I press one of the control buttons, the music does not change. I can only play/stop. My headphones works fine on other music players. Device: Redmi Note 10S

Schinken

Visitor

5299 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Not Showing On Android Auto

Plan: PremiumCountry: USADevice: Samsung Galaxy S10Operating System: Android 9 Spotify doesn't show up in the Android Auto Menu. This symptom was covered in another thread from a few years ago but it seems something else is going on. Have uninstalled...

Regular

Plan: Premium Country: USA Device: Samsung Galaxy S10 Operating System: Android 9   Spotify doesn't show up in the Android Auto Menu.  This symptom was covered in ...

MihailY

Moderator

630269 Views

26 replies

6 likes

android auto
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  • 26 replies
  • 6 likes

Superuser Contribution Spotify android app crashes without google play services after 8.7.8.1206

I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is trusted and I should ask for feedback "complain" to the u...

Newbie

I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is truste...

anon339

Visitor

1633 Views

2 replies

1 likes

  • 1633 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Stays on Lock Screen After Dismissing Alarm ("Continue Playing" Option)

PlanPremiumCountryUSDeviceSamsung Galaxy S24 UltraOperating SystemOne UI: 6.1Android: 14 My Question or IssueI've tried looking through all my settings and Google, but I can't find anywhere that even remotely mentions this. I have various Spotify pla...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System One UI: 6.1 Android: 14   My Question or Issue I've tried looking through all my settings and Google, but I ca...

olliedoodle325

Newbie

990 Views

8 replies

0 likes

  • 990 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution How to stop Spotify starting when I switch on Bluetooth?

I have Spotify installed on a Pixel 5, running Android 12 (standard build). Whenever I switch on Bluetooth, Spotify automatically starts playing. This has only started happening to me in the last month or so. When I switch my phone on in the morning,...

Regular

I have Spotify installed on a Pixel 5, running Android 12 (standard build).   Whenever I switch on Bluetooth, Spotify automatically starts playing.  This has only started happening to me ...

SpaceSlab

Visitor

31314 Views

31 replies

3 likes

  • 31314 Views
  • 31 replies
  • 3 likes