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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Podcast section not loading after plan change

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access the podcast section of the Spotify app from the land...

Casual Listener

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access t...

OscarDC

Moderator

327 Views

1 replies

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Superuser Contribution Hello! I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE

I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTHING HAPPENS ON THE PHONE AND ON THE PC ALSO

Visitor

I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTH...

MihailY

Moderator

275 Views

1 replies

0 likes

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Superuser Contribution Spotify crashes when being inside of app or when opening the song details / Lineage OS 20

PlanFreeCountryPolandDeviceSamsung Galaxy SIII GT-I9300 (1gb of ram)Operating SystemLineage OS 20 CROM (with Android 13, non-root) My Question or IssueWhen i try to open the app, open the song details or just try to do anything in the app i can't swi...

Casual Listener

  Plan Free Country Poland Device Samsung Galaxy SIII GT-I9300 (1gb of ram) Operating System Lineage OS 20 CROM (with Android 13, non-root)   My Question or Issue When i try to o...

Eni

Moderator

484 Views

3 replies

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Superuser Contribution There is a playlist reproducing itself every night

Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist before, it just starts by itself and no stopping u...

Visitor

Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist...

AlejaR

Moderator

296 Views

1 replies

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Solved!!Superuser Contribution The link to explore the "Fiction" category of podcasts is not working.

Bug for a few months now. Kept waiting for an update so posting.Pixel 6a. Android 14. Spotify App version 8.9.86.551.1. Tap "Search"2. Tap "Podcasts"3. Scroll to the bottom, and tap "See all"4. Under "Arts & Entertainment", tap "Fiction"Expected Beha...

Casual Listener

Bug for a few months now. Kept waiting for an update so posting. Pixel 6a. Android 14. Spotify App version 8.9.86.551. 1. Tap "Search" 2. Tap "Podcasts" 3. Scroll to the bottom, and tap "See ...

isgamus

Casual Listener

690 Views

5 replies

2 likes

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Superuser Contribution Queue is broken, songs are removed after being played

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue, it does not show earlier songs so you can't jump b...

Casual Listener

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue,...

Eni

Moderator

616 Views

3 replies

0 likes

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Why does my spotify volume is lower than usual?

I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its just like this..?

Visitor

I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its j...

Bittencourt

Spotify Star

377 Views

1 replies

0 likes

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Superuser Contribution Can't Play Saved Songs

PlanPremiumCountryUnited KingdomDevice(Google Pixel 6a)My IssueI've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs. I have all of my liked songs because at work I will just shuffle all of ...

Visitor

Plan Premium Country United Kingdom Device (Google Pixel 6a) My Issue I've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs.  ...

Yordan

Moderator

552 Views

1 replies

0 likes

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Spotify randomly deletes offline content

My Spotify is randomly purging downloaded songs from my playlists, even though I'm very much online and not exceeding 10k downloads across all devices. I use an Android player in my car that I essentially dedicate to music playing. I have limited cel...

Newbie

My Spotify is randomly purging downloaded songs from my playlists, even though I'm very much online and not exceeding 10k downloads across all devices. I use an Android player in my car that I essent...

Luke

Spotify Star

578 Views

1 replies

0 likes

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Superuser Contribution Files do not download on Android/Samsung or on Ubuntu.

PlanPremiumCountrythe netherlands DeviceSamsung Galaxy SOperating SystemAndroid , Ubuntu My Question or IssueThe local files are playable but they DO NOT download, when yesterday they worked fine, neither in Ubuntu/Linux nor on my Android / Samsung. ...

Music Fan

  Plan Premium Country the netherlands   Device Samsung Galaxy S Operating System Android , Ubuntu   My Question or Issue The local files are playable but they DO NOT downl...

Eni

Moderator

298 Views

1 replies

0 likes

Premium
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Superuser Contribution viewing downloaded content shows all content after update

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in offline mode. This wasn't the case before and it s...

Casual Listener

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in...

AlejaR

Moderator

603 Views

3 replies

1 likes

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Superuser Contribution when change scrubber audio go mute

PlanPremiumDeviceXiaomi Poco F6 ProOperating SystemHyperOS 1.0.7.0 - Android 14 My Question or Issuewhen change scrubber audio go mute, have to pause and play the music to reproduce again.

Regular

Plan Premium Device Xiaomi Poco F6 Pro Operating System HyperOS 1.0.7.0 - Android 14   My Question or Issue when change scrubber audio go mute, have to pause and play the music to reprod...

steefa

Newbie

837 Views

8 replies

1 likes

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Superuser Contribution Update Google play subscription to a different Google account ?

I have Google account "A" and want to switch payment method to Google account "B" or even just manually add my card to Spotify. However when I hit 'manage subscription' it just tells me I need to log in to Google account "A" which I have tried. It st...

Visitor

I have Google account "A" and want to switch payment method to Google account "B" or even just manually add my card to Spotify. However when I hit 'manage subscription' it just tells me I need to log...

Eni

Moderator

631 Views

1 replies

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Superuser Contribution Playlist help.

Hi.I am in the UK. Last week we had a three day outage from Virgin Wifi Changes in the house since.Our router has a new name.We have installed a new Chromecast. Since then all other devices are back up and running with no problem. And Google home res...

Casual Listener

Hi. I am in the UK. Last week we had a three day outage from Virgin Wifi   Changes in the house since. Our router has a new name. We have installed a new Chromecast. ...

AlejaR

Moderator

572 Views

7 replies

1 likes

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Solved!!Superuser Contribution Podcast Queue not updating/playing random episodes

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Google Pixel pro 6Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 14 and Android 15My Question or IssueFor the past month or so the podcast queue has been br...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Google Pixel pro 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 14 and Android 15...

1258472157

Casual Listener

1135 Views

2 replies

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podcast
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Superuser Contribution Miss playlist from top of app on mobile phone

Problem started 27 .10.2024 and now I see on top recommendation with song what similar to my songsPlanPremiumCountryLatvia DeviceSamsung a54Operating SystemAndroid My QuestionHow fix that?

Newbie

Problem started 27 .10.2024 and now I see on top recommendation with song what similar to my songs Plan Premium Country Latvia  Device Samsung a54 Operating System Android &nbs...

Maria

Moderator

329 Views

1 replies

0 likes

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Superuser Contribution Track by problematic artist in genre I don't follow is always queued to play when app opens

How do I keep the Spotify app for Android from opening with Morgan Wallen's music in queue at the bottom of the app for Android? I don't listen to country AT ALL, and think this is happening because of the region I'm currently traveling through, beca...

Regular

How do I keep the Spotify app for Android from opening with Morgan Wallen's music in queue at the bottom of the app for Android? I don't listen to country AT ALL, and think this is happening because ...

Joan

Moderator

526 Views

2 replies

0 likes

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