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Issues With (Built-In) Spotify App on BMW OS 9 (Android OS) iDrive

Issues With (Built-In) Spotify App on BMW OS 9 (Android OS) iDrive

Plan: Premium

Country: Malaysia

Device: BMW iX1

Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67

 

Ever since the (built-in) Spotify app got updated automatically from V4.9.x to V5.1 on BMW OS 9, it has been exhibiting these issues:

  • Spotify no longer resume playing songs upon starting the vehicle
  • Spotify widget on the infotainment display no longer work (i.e. song details, progress bar, buttons, etc.)
  • Navigating menu and playlists in the Spotify app works but songs wouldn't play upon tapping

I have tried these several times but to no avail:

  • Logout and re-login Spotify account
  • Remove and re-add BMW Connected Music access on Spotify account
  • Delete and re-install Spotify app from BMW ConnectedDrive Store
  • Reboot BMW iDrive system

Any thoughts?

Reply
5 Replies

Same issue. Following for solution. 

BMW iX1, Budapest, Hungary - 1 week old car.

I have Spotify on my desktop PC and iPhone, a paid subscription.
I just downloaded Spotify version 5.1 onto my iX1. Logged in with email/password. All my albums, lists are there, synched. Even though the songs seem to be playing (the seconds are counting) there is no sound at all. I tried all kinds of things (a reset, iPhone off etc.) but just cannot hear anything. I guess it is software...

 

Plan

Premium

Country

The Netherlands

Device

iPhone 16 Pro, BMW IX2

Operating System

iOS 18.4, iDrive 9

 

My Question or Issue

I installed the native Spotify app on iDrive 9.

However, when I start the car again it will only respond to the physical button for previous and next. The song info doesn't change and the entire app becomes unresponsive until I change to radio and back to Spotify.

After doing this it works for the remainder of the ride and I have to do this all over again when I start the car.

I tried the following already:

- Reinstall Spotify

- Logout and Re-login

- Disabling CarPlay

- Removing Spotify from my phone (in case it would conflict with BMWs app)

- Rebooting iDrive 9

 

Hey folks,

 

Thanks for reaching out and flagging this!

 

We've reported this to our tech folks so they can have a closer look and will let you know as soon as we hear back from them and have any info to share.

 

Take care.

DessiModerator
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Hi, same thing with my iX1. I noticed that Spotify becomes responsive when switching audio sources.

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