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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201515 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201515 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545737 Views

78 replies

3 likes

  • 545737 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453388 Views

571 replies

38 likes

Account
Free
  • 453388 Views
  • 571 replies
  • 38 likes

Superuser Contribution Aplicativo muito lento / App very slow

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

Regular

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...

Vasil

Moderator

7101 Views

11 replies

0 likes

  • 7101 Views
  • 11 replies
  • 0 likes

Can't edit song positions

PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15   My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...

Billy-J

Spotify Star

532 Views

1 replies

0 likes

android bug
bug
bug report
edit
issue
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work at all when I use my SD card

PlanSpotify PremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.7.44.968 My Question or IssueThis happened right after a phone update and spotify update. Spotify does not work at all with my SD card. All my playlist...

Casual Listener

Plan Spotify Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.7.44.968   My Question or Issue This happened right after a phone update a...

Yordan

Moderator

14076 Views

29 replies

16 likes

  • 14076 Views
  • 29 replies
  • 16 likes

Superuser Contribution Spotify massive battery drain on samsung phones

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed that my battery suddenly didn't last as long as it d...

Casual Listener

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed t...

Buckeyecal

Newbie

53523 Views

69 replies

8 likes

App & Features
  • 53523 Views
  • 69 replies
  • 8 likes

Superuser Contribution Re: Shared links doesn't work

For some reason I haven’t been able to share content by clicking on the usual icon. When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.

Visitor

For some reason I haven’t been able to share content by clicking on the usual icon.  When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.  &...

Eni

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Remove premium button

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks. https://imgur.com/a/cAQV91f

Newbie

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks.   https://imgur.com/a/cAQV91f

Billy-J

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to manually re-download all my library music???

PlanPremiumCountryUKDeviceHuawei P10Operating System(Android v9) My Question or IssueI had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downloaded music when offline. One of the Community help articles suggested I do ...

Casual Listener

Plan Premium Country UK Device Huawei P10 Operating System (Android v9)   My Question or Issue I had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downl...

OckhamsHammer

Casual Listener

2461 Views

4 replies

2 likes

  • 2461 Views
  • 4 replies
  • 2 likes

My bluetooth earbuds work with everything on my phone except when using Spotify.

PlanPremiumCountryUSADeviceSamsung S24 My Question or IssueMy bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but when selected it plays through the phone speaker. I have the Amazon Music...

Visitor

Plan Premium Country USA Device Samsung S24   My Question or Issue My bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but w...

RayyW0

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't add a song to my local files playlist.

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...

Casual Listener

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...

ginshi13

Newbie

8691 Views

10 replies

0 likes

  • 8691 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Kids only plays endless loop

PlanSpotify Premium FamilyCountryGermanyDeviceAcer Tablet A3-A40Operating SystemAndroid 6.0 My Question or IssueMy kids like to listen to an audiobook via Spotify Kids when going to bed, which offers a nice selection of stories for them to choose fro...

Casual Listener

Plan Spotify Premium Family Country Germany Device Acer Tablet A3-A40 Operating System Android 6.0   My Question or Issue My kids like to listen to an audiobook via Spotify Kids when g...

BJL9

Newbie

2838 Views

8 replies

2 likes

  • 2838 Views
  • 8 replies
  • 2 likes

Superuser Contribution Lock Screen skip back 15 seconds skips podcasts forwards.

PlanPremiumCountryUKDeviceOnePlus 10 ProOperating SystemOxygen OS 13 (Android) My Question or IssueOn lock screen controls, pressing skip back 15 seconds is instead skipping forwards.

Visitor

Plan Premium Country UK Device OnePlus 10 Pro Operating System Oxygen OS 13 (Android)   My Question or Issue On lock screen controls, pressing skip back 15 seconds is instead skipping ...

Saaabo

Newbie

8922 Views

49 replies

0 likes

  • 8922 Views
  • 49 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle turns on by itself

PlanPremiumCountryUnited States of AmericaDevice(Moto Z4)Operating System(Android 10) My Question or IssueEvery time I start up my Spotify app and select a song to play, shuffle automatically turns on. This is especially annoying when I am trying to ...

Casual Listener

Plan Premium Country United States of America Device (Moto Z4) Operating System (Android 10)   My Question or Issue Every time I start up my Spotify app and select a song to play, shuf...

athousandchiefs

Casual Listener

55612 Views

33 replies

8 likes

  • 55612 Views
  • 33 replies
  • 8 likes

Solved!! Cannot search in playlist

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroidMy Question or IssueOn version 9.0.30.642. I used to be able to search within a playlist by being in the playlist and scrolling down. This no longer works. There is also no search feature sh...

Casual Listener

Plan Premium Country Canada Device Pixel 3 Operating System Android My Question or Issue On version 9.0.30.642.   I used to be able to search within a playlist by being in the pl...

Billy-J

Spotify Star

910 Views

3 replies

0 likes

Playlists
Search
UI
  • 910 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Episodes - Remove Played Episodes

PlanPremiumCountryUkDeviceGoogle Pixel 8 ProOperating SystemAndroid 15My Question or IssueSimilar to a previous issue raised, and then fixed even when I have "remove episodes immediately after playing" selected, my episodes are now remaining download...

Music Fan

Plan Premium Country Uk Device Google Pixel 8 Pro Operating System Android 15 My Question or Issue Similar to a previous issue raised, and then fixed even when I have "remove episodes immedi...

xrais29

Visitor

3767 Views

19 replies

3 likes

  • 3767 Views
  • 19 replies
  • 3 likes

Superuser Contribution Shuffle Still Doesn't Work 2021

PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or Issue Spotify "shuffle" still doesn't randomize the music. If I open a playlist of 1000 songs and hit shuffle repeatedly, it'll only switch between 5 or 6 songs. Thi...

Regular

Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue   Spotify "shuffle" still doesn't randomize the music. If I open a playlist of...

stephendidit

Music Fan

21419 Views

40 replies

36 likes

  • 21419 Views
  • 40 replies
  • 36 likes

Solved!!Superuser Contribution No Sound on Instagram Stories

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue. PlanPremium CountryPhilippines DevicePoco F2 Pro Operating SystemAndroid 10, MiUI ...

Newbie

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue.    Plan Premium &...

くれなお

Newbie

88529 Views

29 replies

5 likes

  • 88529 Views
  • 29 replies
  • 5 likes

Superuser Contribution Chevy Equinox EV UI usability bug

PlanPaidCountryUSADeviceChevy Equinox EV LT 2025Operating SystemSome sort of Android My Question or IssueOn every Spotify client (iOS, CarPlay, MacOS, Windows) album name in the Now Playing screen is a hyperlink, which leads to the list of the songs ...

Casual Listener

Plan Paid Country USA Device Chevy Equinox EV LT 2025 Operating System Some sort of Android   My Question or Issue On every Spotify client (iOS, CarPlay, MacOS, Windows) album name in ...

w3sip

Casual Listener

1659 Views

7 replies

0 likes

  • 1659 Views
  • 7 replies
  • 0 likes

Superuser Contribution Android TV app ignores that songs were hidden on other devices and still shows them.

PlanPremiumCountryUSDeviceSony Bravia: Android 9Samsung S22 Ultra: Android 11PC(s): Windows 10&11 My Question or Issue Spotify for Android TV v 1.76.1 will show songs in a playlist (not even greyed out) that have been hidden from said playlist on my ...

Music Fan

  Plan Premium Country US Device Sony Bravia: Android 9 Samsung S22 Ultra: Android 11 PC(s): Windows 10&11   My Question or Issue  Spotify for Android TV v 1.76.1 w...

Maria

Moderator

1109 Views

5 replies

0 likes

  • 1109 Views
  • 5 replies
  • 0 likes

about switch to video

I use spotify to click switch to video,The operation bar will move up(The original unchanged position ), and I will still return or update it. It feels so uncomfortable .Is there any way to change back to the original way?

Newbie

I use spotify to click switch to video,The operation bar will move up(The original unchanged position ), and I will still return or update it. It feels so uncomfortable .Is there any way to change ba...

RayyW0

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Spotify no longer plays via bluetooth

PlanPremiumCountrySingaporeDeviceSamsung Galaxy 8Operating SystemSuddenly Spotify no longer plays via Bluetooth, if Bluetooth is connected (ticked for calls and audio) it still plays via the phone speaker, adjusting the volume on the phone it will sh...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy 8 Operating System Suddenly Spotify no longer plays via Bluetooth, if Bluetooth is connected (ticked for calls and audio) it still plays vi...

4th

Visitor

67177 Views

8 replies

0 likes

  • 67177 Views
  • 8 replies
  • 0 likes