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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7437 Views

0 replies

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Superuser Contribution Spotify Schließt sich zufällig Automatisch beim Musik hören

Ich habe seit Monaten das Problem dass sich Spotify bei mir immer zufällig schließt beim Musik hören.Ich habe bereits die Tipps befolgt die bei https://support.spotify.com/de/article/reinstall-spotify/ schon beschrieben ist, aber es ist weiterhin lei...

Casual Listener

Ich habe seit Monaten das Problem dass sich Spotify bei mir immer zufällig schließt beim Musik hören. Ich habe bereits die Tipps befolgt die bei https://support.spotify.com/de/article/reinstall-spot...

Susan_GP

Moderator

594 Views

1 replies

0 likes

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Superuser Contribution The Spotify app causes my phone (Xiaomi Redmi Note 13 pro 4G) to reboot.

When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing happens with older versions but only when I play m...

Visitor

When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing...

Vasil

Moderator

1003 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution No animation on the notification bar

Plan -PremiumCountry- India Device-Moto g85Operating System- android 14 My Question or Issue- earlier I used to get to see animation on notification bar when a song used to play but now it's not working at all i really liked the feature and I want th...

Newbie

Plan -Premium Country- India   Device-Moto g85 Operating System- android 14   My Question or Issue- earlier I used to get to see animation on notification bar when a song used to play...

Joan

Moderator

306 Views

1 replies

0 likes

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Superuser Contribution Songs Downloaded for offline listening not working

PlanPremiumCountryUSADeviceSony MP3 player My Question or IssueMy son downloaded the songs on two of his playlists for offline listening since he is going to be somewhere without internet for a while. We are in a family premium plan. Everything was f...

Newbie

  Plan Premium Country USA Device Sony MP3 player   My Question or Issue My son downloaded the songs on two of his playlists for offline listening since he is going to be somewhere...

Joan

Moderator

332 Views

1 replies

0 likes

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Superuser Contribution How can I replay a podcast episode?

PlanPremiumCountry NetherlandsDeviceLG G6Operating SystemAndroid My Question or Issue How do I listen to a podcast episode that I've already listened to? I often fall asleep listening to a podcast, but I still want to listen to the full episode awake...

Newbie

Plan Premium Country  Netherlands Device LG G6 Operating System Android   My Question or Issue  How do I listen to a podcast episode that I've already listened to? I often fa...

Heifer

Visitor

31929 Views

19 replies

15 likes

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  • 15 likes

Superuser Contribution PLAYBACK SETTINGS GRAY OUT WHEN PLAYING SPOTIFY ON AMAZON ALEXA ECHO DEVICES!

Plan: PREMIUM!Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my spotify playback settings become grayed out! whenever attempting to play spotify through any ...

Casual Listener

Plan: PREMIUM! Country: US!   Device: GALAXY NOTE 20 ULTRA 5G!   Operating System: ANDROID 13!   My Question or Issue: This act just recently started!  Where all my sp...

BROTHERMUHUMMAD

Casual Listener

1343 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

No puedo reproducir mi música

No me deja reproducir ninguna lista de reproducción ni en mi biblioteca ni en busqueda

Visitor

No me deja reproducir ninguna lista de reproducción ni en mi biblioteca ni en busqueda

Jose_M

Spotify Star

246 Views

1 replies

0 likes

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Solved!! Song keeps restarting randomly

PlanPremiumCountryUS DevicePixel 9 ProOperating SystemAndroid 15 My Question or IssueThe Spotify app keeps restarting the current song randomly after 2 to 50 seconds. I have tried restarting my phone and reinstalling the app. Not tied to any bluetoot...

Casual Listener

Plan Premium Country US   Device Pixel 9 Pro Operating System Android 15   My Question or Issue The Spotify app keeps restarting the current song randomly after 2 to 50 seconds. ...

ruobri

Casual Listener

434 Views

2 replies

1 likes

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Superuser Contribution Spotify stops playing abruptly

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abruptly. When I open the app again to pick up where th...

Visitor

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abru...

Eni

Moderator

4541 Views

6 replies

1 likes

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Superuser Contribution Songs in Play queue are duplicated

This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not. I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 Whenever i move a song in the queue it gets duplicated to the ne...

Casual Listener

This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not.   I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 &nb...

Maria

Moderator

261 Views

1 replies

0 likes

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Superuser Contribution Alexa doesn't recognize a Spotify playlist

PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...

Visitor

Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13   My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...

MihailY

Moderator

19440 Views

39 replies

0 likes

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Solved!!Superuser Contribution Android Tablet: Comment overlay during video playback blocking the screen

While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderly person he needs these. On my Phone (also Samsung) it ...

Casual Listener

While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderl...

Yordan

Moderator

3027 Views

18 replies

0 likes

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Superuser Contribution Android , Spotify crash after few days of using

PlanPremiumCountryNepalDevicePoco F3 Operating SystemA15 running crdroid 11.1 My Question or IssueMy Spotify keep crashing after few days of using it and after crashing its name changes to Event or com.spotify. Clearing cache or clear data wont fix i...

Newbie

  Plan Premium Country Nepal Device Poco F3  Operating System A15 running crdroid 11.1   My Question or Issue My Spotify keep crashing after few days of using it and after c...

Joan

Moderator

274 Views

1 replies

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Solved!!Superuser Contribution New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Spotify Star

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before.   The new widget will make it simpler and faster to acc...

Timbo6sic6

Casual Listener

88268 Views

69 replies

26 likes

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Superuser Contribution App freezing between songs or switching playlist/podcast

PlanPremium DeviceSamsung Galaxy S23Operating SystemAndroid version 14Version 9.0.36.697My Question or IssueMy Spotify app has been so frustrating lately that I consider canceling my subscription. While normally listening to a playlist, app would fre...

Casual Listener

Plan Premium   Device Samsung Galaxy S23 Operating System Android version 14 Version 9.0.36.697 My Question or Issue My Spotify app has been so frustrating lately that I consider cancel...

MihailY

Moderator

1131 Views

2 replies

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Superuser Contribution Android app slow

PlanFreeCountryBrazil DeviceMotorola moto G22 Operating SystemAndroid 12 My Question or IssueThey finished the lite version with the argument that people now have smartphones and more accessible internet... The problem is, even with 4GB of RAM and a ...

Regular

Plan Free Country Brazil  Device Motorola moto G22  Operating System Android 12   My Question or Issue They finished the lite version with the argument that people now have s...

Ariel27

Regular

1439 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Spotify keeps closing

Closes when lock screen

Visitor

Closes when lock screen

Luke

Community Legend

687 Views

1 replies

0 likes

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Superuser Contribution The quality of the sound in my mobile device has lowered, how to fix it?

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Casual Listener

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Azk9

Newbie

2538 Views

4 replies

0 likes

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