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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390882 Views

545 replies

35 likes

Account
Free
  • 390882 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8160 Views

0 replies

7 likes

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Solved!!Superuser Contribution Re: Loudness consistency between normal / preview on desktop, W10

I've had some issues regarding preview mode and volume as well, on my android. I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent with regards to obeying the normalization setting.Flipping...

Casual Listener

I've had some issues regarding preview mode and volume as well, on my android.  I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent w...

Dessi

Moderator

917 Views

4 replies

1 likes

  • 917 Views
  • 4 replies
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Solved!!Superuser Contribution Create playlist from recent plays

PlanPremiumCountryMalaysia DeviceOppo Reno 8T 5GOperating SystemAndroid 14 My Question or IssueHow do I select songs in my recent plays and directly put it on a playlist without adding a song at a time?

Regular

Plan Premium Country Malaysia  Device Oppo Reno 8T 5G Operating System Android 14   My Question or Issue How do I select songs in my recent plays and directly put it on a playlist...

hbrowser

Newbie

4266 Views

2 replies

1 likes

  • 4266 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bug Report: play queue being overridden when casting, can't play songs that aren't on queue

PlanPremiumCountryUnited KingdomDeviceOnePlus 8T, Nest Mini, Nest Hub (Second gen)Operating SystemAndroid 14 My Question or IssueWhen casting to my Google Home devices, Spotify will not play tracks from my Metal Mix playlist when selected. While cast...

Newbie

Plan Premium Country United Kingdom Device OnePlus 8T, Nest Mini, Nest Hub (Second gen) Operating System Android 14   My Question or Issue When casting to my Google Home devices, Spoti...

Dessi

Moderator

528 Views

1 replies

2 likes

  • 528 Views
  • 1 replies
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Superuser Contribution Playlist Locking

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meaning the creator cannot alter the playlist unless the...

Newbie

This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meani...

Yordan

Moderator

1419 Views

1 replies

0 likes

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Superuser Contribution My app stops playing certain songs after one second

When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This happens to many more songs, but it's especially annoy...

Visitor

When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This ...

Yordan

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Get the Best Experience on Android 12..." Pop Up

PlanPremiumCountryUSDeviceGalaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI keep getting a pop up that says "Get the best Spotify experience on Android 12...Allow Bluetooth". I don't necessarily see a reason to allow bluetooth sinc...

Visitor

Plan Premium Country US Device Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I keep getting a pop up that says "Get the best Spotify experience on Android 12....

SUMFING

Casual Listener

53649 Views

96 replies

45 likes

  • 53649 Views
  • 96 replies
  • 45 likes

Superuser Contribution Spotify not playing through Google Cast

As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the speaker. Spotify and Google Home are both up to date ...

Visitor

As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the sp...

daanemans2011

Newbie

2137 Views

2 replies

0 likes

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Superuser Contribution Option to skip podcast episode from Daily Drive disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 7 Pro Operating SystemAndroid 15My Question or IssueWhen playing a podcast episode from Daily Drive, I used to have buttons both for skipping 15 seconds and for skipping the entire episode. This was available in...

Casual Listener

Plan Premium Country UK Device Google Pixel 7 Pro  Operating System Android 15 My Question or Issue When playing a podcast episode from Daily Drive, I used to have buttons both for skip...

Eni

Moderator

590 Views

3 replies

0 likes

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Superuser Contribution I have a question

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?

Visitor

I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?  

Novy

Moderator

341 Views

1 replies

0 likes

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Solved!!Superuser Contribution How to stop my phone from controlling volume on my computer

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...

Regular

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...

Thiscompanysucks

Visitor

114782 Views

128 replies

21 likes

  • 114782 Views
  • 128 replies
  • 21 likes

Playlist scrolls to the top when I come back

PlanPremiumCountryIndiaDeviceOneplus 10ROperating SystemAndroid My Question or IssueWhenever I listen to songs in my playlist and I scroll down then come back and later I see that the playlist has scrolled to the top automatically. It is so annoying ...

Casual Listener

Plan Premium Country India Device Oneplus 10R Operating System Android   My Question or Issue Whenever I listen to songs in my playlist and I scroll down then come back and later I see...

Amay

Spotify Star

302 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Add to Playlist (+) Button Missing in Landscape Mode – Android App v9.0.36.697

Hi team, Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697). When using the app in landscape mode, the “+” (Add to Playlist) button doesn't appear on the Now Playing screen. However, once I...

Newbie

Hi team,   Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697).   When using the app in landscape mode, the “+” (Add to Playl...

Peterk01

Casual Listener

659 Views

5 replies

0 likes

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Superuser Contribution Playlists loading issue after background

PlanPremiumCountryAzerbaijanDeviceRedmi Note 11 (6GB RAM)Operating SystemAndroid 15 My Question or IssueIn the Spotify app, My Playlist starts on first line after go to background and reopen Spotify application, sometimes also it doesn't loading, I n...

Casual Listener

Plan Premium Country Azerbaijan Device Redmi Note 11 (6GB RAM) Operating System Android 15   My Question or Issue In the Spotify app, My Playlist starts on first line after go to backg...

Ivelina

Moderator

565 Views

5 replies

0 likes

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Superuser Contribution On foldable devices, different resolutions can affect the display effect of the app's pages.

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below:When the large screen enters the song playback page and then folds to the small screen, the page layout becomes crowded and even...

Music Fan

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below: When the large screen enters the song playback page and then folds to the s...

JimX

Regular

2039 Views

17 replies

0 likes

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  • 17 replies
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Solved!!Superuser Contribution Crash and data removed when accessing "Data saver and offline" settings

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemOneUI 5.1 (Android 13) When opening the "Data saver and offline" settings, upon scrolling down, the app crashes; after reopening, the library is empty and playlists (accessible fro...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System OneUI 5.1 (Android 13)   When opening the "Data saver and offline" settings, upon scrolling down, the app cr...

Dessi

Moderator

670 Views

4 replies

0 likes

Android App Crash
App problem
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Superuser Contribution I changed countries and the playlists in the library stopped working correctly.

PlanFreeCountryChanging country from Colombia to ItalyDeviceMotog24Operating SystemAndroid 14My question or problemLast Saturday I changed the country on my account because it asked me to since I moved out of the country. Then I changed the way I vie...

Casual Listener

Plan Free Country Changing country from Colombia to Italy Device Motog24 Operating System Android 14 My question or problem Last Saturday I changed the country on my account because it asked...

MihailY

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't see songs in albums

PlanFreeCountryCanadaDeviceAndroid A20 My Question or IssueHello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview optio...

Casual Listener

Plan Free Country Canada Device Android A20   My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text does...

andrewotaku333

Casual Listener

22137 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Spotify local file sync ports

PlanPremiumCountryUKMobileHuawei P20 proOSEMUI 9 / Windows 10Firewall s/wCOMODO Firewall, my AV doesn't block thisQuestionI've been syncing a bunch of local songs to my phone, which requires me to disable my software firewall. That's fine, but I migh...

Newbie

Plan Premium Country UK Mobile Huawei P20 pro OS EMUI 9 / Windows 10 Firewall s/w COMODO Firewall, my AV doesn't block this Question I've been syncing a bunch of local songs to my phone, w...

DinnerBug

Casual Listener

3002 Views

4 replies

0 likes

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Solved!!Superuser Contribution Can't sign in on old spotify versions

PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...

Newbie

Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2   My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...

Ipb87

Newbie

6734 Views

18 replies

1 likes

  • 6734 Views
  • 18 replies
  • 1 likes