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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106766 Views

26 replies

3 likes

  • 106766 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216399 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216399 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569996 Views

78 replies

3 likes

  • 569996 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469978 Views

577 replies

40 likes

Account
Free
  • 469978 Views
  • 577 replies
  • 40 likes

Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Newbie

  Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...

314f662qng5amdjdtomd

Newbie

10152 Views

30 replies

4 likes

  • 10152 Views
  • 30 replies
  • 4 likes

Superuser Contribution Show the artist's name on the lock screen

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 characters and no dots would be helpful. I think the bes...

Newbie

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 chara...

Maria

Moderator

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect

PlanPremiumCountryUnited Kingdom Device(Samsung Galaxy Tab s9 5G)Operating System(Android) My Question or IssueI do not have WIFI so i only use mobile data which i have unlimited of. Now my bose home speaker doesn't seem to show up in devices to conn...

Casual Listener

Plan Premium Country United Kingdom   Device (Samsung Galaxy Tab s9 5G) Operating System (Android)   My Question or Issue I do not have WIFI so i only use mobile data which i hav...

b4u2

Casual Listener

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Superuser Contribution Auto Refresh

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S22 Ultra)Operating System(Android) My Question or IssueMy app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or ...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S22 Ultra) Operating System (Android)   My Question or Issue My app keeps refreshing to the homepage when I exit the applicati...

Nathan_cpt

Regular

7730 Views

16 replies

1 likes

  • 7730 Views
  • 16 replies
  • 1 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

PhoebsandIvy

Casual Listener

5685 Views

9 replies

0 likes

  • 5685 Views
  • 9 replies
  • 0 likes

Superuser Contribution Volume turns up to max by itself when song change

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership. As others before me, the volume turns up to max when the song change, to back normal once I press any volume button.This happen a lot of times, sometimes 2/3 times in 10...

Regular

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership.   As others before me, the volume turns up to max when the song change, to back normal once I press any volume ...

GonnaBeOk1

Visitor

10694 Views

17 replies

0 likes

  • 10694 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Unable to scroll down to view song lyrics when using a Samsung tablet in landscape mode

PlanPremiumCountryPhilippinesDeviceSamsung tab s8 Operating SystemAndroid 15 My Question or Issue

Casual Listener

Plan Premium Country Philippines Device Samsung tab s8  Operating System Android 15   My Question or Issue  

Eggsw

Casual Listener

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Superuser Contribution my Spotify app on Android has a very low sound but plays well via Spotify site on Chrome app

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition on my Android, searched a lot on Google and YouTub...

Newbie

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition...

gollo301

Visitor

2406 Views

2 replies

0 likes

  • 2406 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy Watch Active 2 Offline Music

My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...

Casual Listener

My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...

Onlyashu19

Visitor

6345 Views

8 replies

0 likes

download
Offline
Samsung
watch
  • 6345 Views
  • 8 replies
  • 0 likes

spotify keeps forgetting my queue and playlist

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played and usually the next 2 after it, and forgets everyth...

Newbie

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played a...

fleiss_a

Casual Listener

2978 Views

2 replies

1 likes

  • 2978 Views
  • 2 replies
  • 1 likes

Superuser Contribution GoogleTv playing songs, but no sound comes out

PlanPremiumCountryPorDeviceSony Bravia XR 2012Operating SystemAndroid 10 My QuestionThe application works correctly and it seems that it is playing songs, but no sound comes out. After 10 seconds, it skips to the next song, it looks like it's playing...

Casual Listener

  Plan Premium Country Por Device Sony Bravia XR 2012 Operating System Android 10   My Question The application works correctly and it seems that it is playing songs, but no soun...

wmorong

Visitor

11846 Views

16 replies

3 likes

  • 11846 Views
  • 16 replies
  • 3 likes

Superuser Contribution [Android] Spotify pausing itself when charging phone

PlanFreeCountryPolandDeviceSamsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphonesOperating SystemAndroid My Question or IssueSpotify pausing itself when charging phone. It pausing ...

Newbie

Plan Free Country Poland Device Samsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphones Operating System Android &nbs...

AlejaR

Moderator

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where is the play in the background setting?

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I found is 'Pause app activity if unused' but this has...

Visitor

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I f...

Ivelina

Moderator

44407 Views

6 replies

1 likes

  • 44407 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify queue shuffles when connecting to car Bluetooth and opening the app

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I have Spotify Premium. This has been happening since ...

Music Fan

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I h...

Maria

Moderator

3634 Views

5 replies

2 likes

  • 3634 Views
  • 5 replies
  • 2 likes

Superuser Contribution From a distance

I want to be able to start, play, and turn off the music even if I'm not physically there.

Casual Listener

I want to be able to start, play, and turn off the music even if I'm not physically there.

OscarDC

Moderator

1812 Views

5 replies

0 likes

  • 1812 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android reset deleted ALL my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll my playlists were wiped out when my Android was reset. I have the Spotify playlists on my...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All my ...

Yordan

Moderator

540 Views

4 replies

0 likes

  • 540 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playback slider in music is not working but works in podcast.

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point. But now both of these are completely unresponsive....

Visitor

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point....

Denis488

Visitor

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

Superuser Contribution The app keeps turning on shuffle and repeat

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself. I've triedClearing the cacheClearing dataLogging out and logging inUninstall and re installStill having the same results.I'm using the 9.0.74.1121 An...

Casual Listener

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself.   I've tried Clearing the cache Clearing data Logging out and logging in Uninstall and...

AlejaR

Moderator

851 Views

5 replies

0 likes

  • 851 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Android app crashes during playback after a few minutes

PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...

Regular

Plan Premium Country NL Device Blackview BV 9900 Pro Operating System Android 10 My Question or Issue Hi there, The Spotify Andoid app crashes every time after a few minutes playback. It d...

Louisalamagna

Visitor

6630 Views

20 replies

2 likes

  • 6630 Views
  • 20 replies
  • 2 likes