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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846978 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846978 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16153 Views
  • 3 replies
  • 0 likes
  • 16153 Views
  • 3 replies
  • 0 likes

Superuser Contribution Group session listen on same device

When I join a remote group session it doesn't give me any option to choose what device to listen on.I want to listen on the same device as the session host, but instead it just defaults to listen on my device with no option to change it. How do I fix...

  • Regular
  • When I join a remote group session it doesn't give me any option to choose what device to listen on. I want to listen on the same device as the session host, but instead it just defaults to listen o...
  • infd
  • Newbie
  • 13326 Views
  • 19 replies
  • 9 likes
  • 13326 Views
  • 19 replies
  • 9 likes

Superuser Contribution Disable autoplay on Android auto

Hi all,How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving more hazodous. Thanks

  • Casual Listener
  • Hi all, How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving ...
  • Coin_Drop
  • Newbie
  • 7098 Views
  • 8 replies
  • 0 likes
  • 7098 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can't log in to Spotify Live. Constantly get "Something went wrong".

Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basically gave up. With the change to "Spotify Live", I w...

  • Casual Listener
  • Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basica...
  • AlejaR
  • Moderator
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does my Spotify stop playing after a while when I close the app

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls-whever I close my phone or leave the app the music stops playing afte...

  • Casual Listener
  • So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls -whever I close...
  • AlejaR
  • Moderator
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Shuffle

I keep hitting the shuffle thing at the top of the screen and all it does is change the song.There is no tool bar at the bottom of the screen. How do I do turn this off

  • Visitor
  • I keep hitting the shuffle thing at the top of the screen and all it does is change the song. There is no tool bar at the bottom of the screen.   How do I do turn this off
  • Taylith
  • Rising Star 3
  • 90 Views
  • 1 replies
  • 2 likes
  • 90 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Android] Songs stopping

Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has stopped, it says it is still playing and the time coun...

  • Visitor
  • Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has sto...
  • Yordan
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • Android
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant use my queue

PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to start using my queue on my spotify app for work but the only way I can use it right ...

  • Newbie
  • Plan Free Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I wanted to sta...
  • Alex
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution S22 ultra not displaying songs on Bluetooth stereo, music plays but no steering wheel controls S

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8,Samsung Galaxy S22 ultra Operating SystemS8 Android 9,S22 ultra Android 12My Question or IssueMy S8 works perfectly fine using Spotify through my Bluetooth car stereo. With my new S22 ultra, the sound w...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S8, Samsung Galaxy S22 ultra  Operating System S8 Android 9, S22 ultra Android 12 My Question or Issue My S8 works perfectly fine usi...
  • Oldskuldub
  • Casual Listener
  • 485 Views
  • 4 replies
  • 0 likes
  • Android 12
    s22
    S22 ultra
  • 485 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: Unable to login on Android

I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong. I've already tried resetting the password twice, still has the same...

  • Newbie
  • I can't login either, on Android phone. Whereas I login on a computer it recognises my username and password, if I put the same username and password on the phone it says it's wrong.  I've alr...
  • Alex
  • Moderator
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps turning the wifi off on my phone

PlanFreeCountry CanadaDeviceX Power 2Operating SystemAndroid 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen turns off for longer than a few seconds. I don't know why it keeps doing this, but I'...

  • Newbie
  • Plan Free Country  Canada Device X Power 2 Operating System Android 7.0 (Nougat)   My Question or Issue  Spotify Mobile keeps turning off the wifi on my phone when the screen...
  • Dian
  • Moderator
  • 817 Views
  • 5 replies
  • 0 likes
  • 817 Views
  • 5 replies
  • 0 likes

Superuser Contribution App crashes while searching in liked songs

PlanPremiumCountryIndia DeviceVivo V17Operating SystemAndroid 12 My Question or IssueSo I've had this problem quite recently...the Android app crashes every time I try to search among my liked songs. I've tried clean reinstall and made sure that it's...

  • Casual Listener
  • Plan Premium Country India  Device Vivo V17 Operating System Android 12   My Question or Issue So I've had this problem quite recently...the Android app crashes every time I try t...
  • Dian
  • Moderator
  • 146 Views
  • 3 replies
  • 0 likes
  • 146 Views
  • 3 replies
  • 0 likes

Superuser Contribution Storage Bug on Android

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12   My Question or Issue So I have this problem for a few months now but thought about finally ad...
  • manu43
  • Casual Listener
  • 1081 Views
  • 16 replies
  • 1 likes
  • bugs
  • 1081 Views
  • 16 replies
  • 1 likes

Superuser Contribution Playlists switch to radio immediately

Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on the playlist. Keep in mind I have premium. It will also do th...

  • Casual Listener
  • Premium, Samsung A51, latest Android OS, USA.   Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on t...
  • AlejaR
  • Moderator
  • 3479 Views
  • 20 replies
  • 0 likes
  • 3479 Views
  • 20 replies
  • 0 likes

Superuser Contribution The spotify app sucks

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think of is to just make the app more inconvenient and les...

  • Newbie
  • I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think o...
  • Jeremy
  • Spotify
  • 3621 Views
  • 4 replies
  • 10 likes
  • 3621 Views
  • 4 replies
  • 10 likes

Superuser Contribution Play button now has shuffle built in. Why?

Plan- Fam PremCountry- usaDevice pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an album has shuffle built into it. This is automatic. I looked in the settings ...

  • Newbie
  • P lan- F am Prem Country- usa Device pixel 4a (android)   (See attached pic for example)   My Question- I went to play some music today in my office. The play button when I open...
  • Yordan
  • Moderator
  • 786 Views
  • 8 replies
  • 0 likes
  • 786 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Android][Other] Phone takes over spotify play from ancillary devices when headphones are powered on

BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed to maintaining play on the ancillary device. This b...

  • Visitor
  • BUG REPORT - When listening to spotify on a device other than my phone, and I connect my bluetooth headphones to my phone (to answer a call, mainly), music transfers to my phone / headphones opposed ...
  • Novy
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution AutoPlay not working

PlanPremiumCountryUSADevicePixel 6 ProOperating System(Android 13 My Question or IssueA few days ago, AutoPlay stopped working. I now have to manually navigate the menu to start song radio to get it to continue past the one song I have started. Same ...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 6 Pro Operating System (Android 13   My Question or Issue A few days ago, AutoPlay stopped working.  I now have to manually navigate the menu...
  • Lyubka
  • Moderator
  • 175 Views
  • 3 replies
  • 1 likes
  • 175 Views
  • 3 replies
  • 1 likes

Superuser Contribution I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

  • Visitor
  • I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
  • CHunteer2014
  • Newbie
  • 161 Views
  • 4 replies
  • 0 likes
  • 161 Views
  • 4 replies
  • 0 likes

Superuser Contribution No internet connection

PlanPremiumCountryFranceDeviceSamsung s10e Operating SystemAndroid My Question or IssueWhen connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previou...

  • Newbie
  • Plan Premium Country France Device Samsung s10e  Operating System Android   My Question or Issue When connected on mobile data (4G LTE at least) the app find 'no internet connecti...
  • Vasil
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify codes are not showing on my phone or laptop

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able to read a code but i am unable to generate one any ...

  • Casual Listener
  • I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able ...
  • Yordan
  • Moderator
  • 6326 Views
  • 8 replies
  • 0 likes
  • 6326 Views
  • 8 replies
  • 0 likes