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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114608 Views

26 replies

4 likes

  • 114608 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230336 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230336 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589469 Views

79 replies

3 likes

  • 589469 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484474 Views

580 replies

42 likes

Account
Free
  • 484474 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stop when get certain notification

PlanPremium CountryMalaysiaDeviceXiaomi Redmi Note 11 Pro+ 5GOperating SystemHyperOS 2.0.2 My Question or IssueDoes everyone have same issue has me ? Music suddenly pause for no reason after receiving certain notification

Casual Listener

Plan Premium  Country Malaysia Device Xiaomi Redmi Note 11 Pro+ 5G Operating System HyperOS 2.0.2   My Question or Issue Does everyone have same issue has me ? Music suddenly paus...

zmojazz

Visitor

5896 Views

4 replies

0 likes

  • 5896 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung TV App - TV model #QN75QN90BAFXZC

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...

Visitor

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...

Einssv

Regular

3832 Views

7 replies

0 likes

  • 3832 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Something Went Wrong. Check your internet connection and try again" error on Android Spotify

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...

Newbie

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...

Eni

Moderator

2415 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 2415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to both SD and internal

Device(Samsung A15)Operating System(OneUI My Question or IssueI want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is there any way to select both?

Visitor

Device (Samsung A15) Operating System (OneUI 😎 My Question or Issue I want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is ...

Eni

Moderator

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio stuck in mono

PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...

Casual Listener

Plan Premium Country Indonesia  Device (Oppo A15) Operating System (Android 10)   My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...

Jasper175

Visitor

21082 Views

17 replies

0 likes

  • 21082 Views
  • 17 replies
  • 0 likes

Superuser Contribution Gapless Playback broken on Android but not PC

PlanPremiumCountryUSADeviceSamsung Note 8 / Windows ComputersOperating SystemAndroid / Windows My Question or IssueMy Spotify on phone is having this issue (its always had it, but its just finally started to really annoy me) Basically Gapless playbac...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 / Windows Computers Operating System Android / Windows   My Question or Issue My Spotify on phone is having this issue (its always had it...

jepsar

Newbie

3247 Views

5 replies

2 likes

  • 3247 Views
  • 5 replies
  • 2 likes

Superuser Contribution Battery drain - Motorola

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Newbie

Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?

Maria

Moderator

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Canvas still appears in playlist preview despite disabling in settings

PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...

Casual Listener

Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543   I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...

ribezaz

Spotify Star

2084 Views

5 replies

3 likes

  • 2084 Views
  • 5 replies
  • 3 likes

Superuser Contribution I can't control the volume of my phone when I've joined a Jam of someone else.

PlanPremiumCountrySpainDeviceXiaomi Poco Phone M4 Pro 5GOperating SystemAndroid 13 My Question or IssueWhen I join someone elses jam, and I join on their device I can't control the volume of MY phone. Note that i understand that I can't control the h...

Newbie

Plan Premium Country Spain Device Xiaomi Poco Phone M4 Pro 5G Operating System Android 13   My Question or Issue When I join someone elses jam, and I join on their device I can't contr...

AlejaR

Moderator

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...

Visitor

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...

VTGroup

Casual Listener

1348 Views

2 replies

0 likes

  • 1348 Views
  • 2 replies
  • 0 likes

Superuser Contribution Version .593 auto starts dolby equalizer

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next song it plays. dolby just creates distortions and ...

Regular

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next...

GabryB06

Casual Listener

13073 Views

25 replies

7 likes

  • 13073 Views
  • 25 replies
  • 7 likes

Superuser Contribution Spotify keeps playing the same queue

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...

Casual Listener

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...

TalmonClayton

Casual Listener

6956 Views

6 replies

3 likes

  • 6956 Views
  • 6 replies
  • 3 likes

Superuser Contribution How to search for user

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

Visitor

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

AzureSchmazzer

Casual Listener

22294 Views

4 replies

0 likes

  • 22294 Views
  • 4 replies
  • 0 likes

Superuser Contribution Widget on Android Auto no longer appears

PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 16 My Question or IssueSince updating to Android 16 a few weeks ago, the widget no longer appears on Android Auto when playing music or podcasts, when I'm using another app.

Newbie

  Plan Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue Since updating to Android 16 a few weeks ago, the widget no longer appears on Android...

Novy

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove recommendations from my good morning section???

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Visitor

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Cutesychristiangurl

Casual Listener

2711 Views

4 replies

1 likes

  • 2711 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify connect not working on Soundbar sony ht-st5000

PlanPremiumCountryNetherlands DeviceSony ht-st5000 My Question or IssueHi, Since yesterday I am not able to use spotify connect on my soundbar. Soundbar is fully operational and chromecast spotify plugin is working. When I open Spotify on my Android ...

Newbie

  Plan Premium Country Netherlands    Device Sony ht-st5000    My Question or Issue Hi,   Since yesterday I am not able to use spotify connect on my soundbar...

dan_kwc2000

Regular

8295 Views

24 replies

4 likes

  • 8295 Views
  • 24 replies
  • 4 likes

Superuser Contribution Multiple Issues with the UI in Landscape Mode on Tablets

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7+Operating SystemAndroid 13 My IssuesYour Library tab is left bound and uses the whole width of the screen, while content in Home and Search is contained in a box in the center and doesn't scale to the ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7+ Operating System Android 13   My Issues Your Library tab is left bound and uses the whole width of the screen, while content in ...

MeraBattt

Newbie

3003 Views

5 replies

2 likes

  • 3003 Views
  • 5 replies
  • 2 likes

Superuser Contribution How to see Local files by Folders?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have many local mp3 organized by folders. When trying to add a file to a playlist, Local Files p...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have many ...

AndyJBM

Newbie

3585 Views

4 replies

7 likes

  • 3585 Views
  • 4 replies
  • 7 likes

Superuser Contribution Video on podcasts has stopped working

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

Visitor

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

OddArachnid

Newbie

27884 Views

49 replies

22 likes

  • 27884 Views
  • 49 replies
  • 22 likes