Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118163 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237888 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598749 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491234 Views
581 replies
42 likes
Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...
Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...
Moderator
487 Views
1 replies
0 likes
PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...
Plan Family Country USA Device Samsung Galaxy Note 10+ Operating System Android 12 My Question or Issue For months every time I open Spotify on my phone, Waze pops up...
Regular
6715 Views
12 replies
3 likes
Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...
Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot y...
2891 Views
0 replies
2 likes
Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it plays suggested songs within the Playlist instead of at...
Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it play...
Moderator
5991 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to keep Spotify from auto playing in the car. All possible relevant settings in the car; ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How to ...
Visitor
2364 Views
2 replies
1 likes
PlanPremium CountryUKDeviceAstell and Kern sr25 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter much faffing about I have downloaded and installed Spotify on the sr25 and can log in and see all my playlists etc, can ...
Plan Premium Country UK Device Astell and Kern sr25 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue After much faffing about I have do...
Casual Listener
7309 Views
11 replies
0 likes
PlanPremiumCountryUS In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not help
Plan Premium Country US In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not hel...
Moderator
7952 Views
29 replies
6 likes
Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (you can't search for them, you can't filter for the...
Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (...
Visitor
4560 Views
5 replies
3 likes
I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my phone when I cast to a different Cast Speaker Group (...
I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my ph...
615 Views
0 replies
0 likes
I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I have a shuffle button, but no loop.
I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I...
Moderator
2047 Views
1 replies
0 likes
PlanPremiumCountryUsDeviceGalaxy 23 feOperating SystemWhatever it comes with My Question or IssueSmart shuffle only stays on for 8-9 seconds and doesn't add anything new in those few seconds. Perhaps this is due to you guys working on shuffle for iOS...
Plan Premium Country Us Device Galaxy 23 fe Operating System Whatever it comes with My Question or Issue Smart shuffle only stays on for 8-9 seconds and doesn't add anything ...
Moderator
375 Views
1 replies
0 likes
I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist but can only access about 100 when offline even thou...
I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist b...
Spotify Star
712 Views
1 replies
0 likes
Hey, I had the same issue now during past 2 weeks, S22 (10/1025)
Hey, I had the same issue now during past 2 weeks, S22 (10/1025)
Moderator
943 Views
1 replies
0 likes
Me and a friend are using android, both clients up to date.The friend has premium but I have a free account.They can add add songs manually to blends, while I cannot.Is the expected behavior?It doesn't make sense to make someone pay to add songs manu...
Me and a friend are using android, both clients up to date. The friend has premium but I have a free account. They can add add songs manually to blends, while I cannot. Is the expected behavior? ...
Moderator
6770 Views
13 replies
0 likes
PlanPremiumDeviceOnePlus Nord 4Operating SystemAndroid 15 My Question or IssueIf you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the Android app, the app becomes excruciatingly laggy. I have over 18,000 li...
Plan Premium Device OnePlus Nord 4 Operating System Android 15 My Question or Issue If you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the ...
1159 Views
0 replies
7 likes
I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing from the notification bar on both home and lock screens. I s...
I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing ...
Casual Listener
1362 Views
3 replies
0 likes
Plan: PremiumCountry: UKDevice: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my Sony TV, in combination with an external wireless keyboard connected to the TV's U...
Plan: Premium Country: UK Device: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my ...
Music Fan
30081 Views
81 replies
13 likes
PlanPremiumCountryHungaryDeviceSamsung A54Spotify version9.0.82.1032 My Question or IssueHi there, I've been noticing for the last couple of weeks that some of the automatically downloaded podcast files are removed from the phone later (but they're s...
Plan Premium Country Hungary Device Samsung A54 Spotify version 9.0.82.1032 My Question or Issue Hi there, I've been noticing for the last couple of weeks that some of the a...
Music Fan
2126 Views
6 replies
0 likes
PlanPremium DuoCountryNew ZealandDevice(Samsung Galaxy S20 FEOperating SystemAndroid My Question or IssueThe folders feature is turning saved albums and playlists into playlists under my name. I can't for the life of me figure out how to fix it and I...
Plan Premium Duo Country New Zealand Device (Samsung Galaxy S20 FE Operating System Android My Question or Issue The folders feature is turning saved albums and playlists into playlist...
Casual Listener
1955 Views
3 replies
1 likes
i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend
i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend
Moderator
809 Views
1 replies
0 likes
