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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106754 Views

26 replies

3 likes

  • 106754 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216383 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216383 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569980 Views

78 replies

3 likes

  • 569980 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469965 Views

577 replies

40 likes

Account
Free
  • 469965 Views
  • 577 replies
  • 40 likes

Superuser Contribution Jam Auto-Invite does not work.

When i start the jam it says auto invite is not available on this device. Also i'm able to access new beta oppurtunities like new mixing features. (I think i'm inside of the their loyal user.).PlanPremiumCountryTurkeyDeviceSamsung S21 FE 5G ( First E...

Newbie

When i start the jam it says auto invite is not available on this device.  Also i'm able to access new beta oppurtunities like new mixing features. (I think i'm inside of the their loyal user.)...

AlejaR

Moderator

2780 Views

1 replies

0 likes

  • 2780 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I disable autoplay on other devices?

I'm aware that there should be a setting to disable auto play on both my phone and 'other devices' however I don't seem to have that option in my app. I'm running the latest version 8.7.92.521 on Android 13, is there something I need to do to get thi...

Visitor

I'm aware that there should be a setting to disable auto play on both my phone and 'other devices' however I don't seem to have that option in my app. I'm running the latest version 8.7.92.521 on An...

bdaun

Visitor

10430 Views

4 replies

1 likes

  • 10430 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify app 9.0.76.1126 crashing on startup

PlanPremiumCountryPhone from the Netherlands, on vacation in ChileDeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueWhen starting the Spotify app, it immediately crashes during the initial splash screen. I've tried (multiple times e...

Regular

Plan Premium Country Phone from the Netherlands, on vacation in Chile Device Google Pixel 6a Operating System Android 16   My Question or Issue When starting the Spotify app, it immedi...

Yordan

Moderator

2514 Views

13 replies

0 likes

  • 2514 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot search podcast episodes

PlanPremiumCountryUnited StatesDeviceGoggle Pixel 8 ProOperating SystemAndroid 16 Open Beta My Question or IssuePodcasts will not allow me to search for episodes. UI is overalapping the back arrow. See attached picture. App version 9.0.76.1126

Newbie

Plan Premium Country United States Device Goggle Pixel 8 Pro Operating System Android 16 Open Beta   My Question or Issue Podcasts will not allow me to search for episodes. UI is overa...

Vasil

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Issue with Song Loading and Album Navigation

Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...

Regular

Hello Spotify Support Team,   I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...

Amay

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reporting a bug: Spotify Android stops playing when I close the app

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cumbersome and unfriendly) is to start it up on my wat...

Regular

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cum...

MihailY

Moderator

723 Views

5 replies

0 likes

  • 723 Views
  • 5 replies
  • 0 likes

Superuser Contribution Fix the glitching

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’s spotty and will completely cut out all together. ...

Visitor

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’...

Eni

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

Music Fan

  Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...

Chris587

Newbie

5900 Views

27 replies

0 likes

Casting
Echo Dot
Google Home
podcast problems
Podcasts
Podcasts error
  • 5900 Views
  • 27 replies
  • 0 likes

Need help: Only a few playlists show up in My Library on Android Auto

PlanPremiumCountryJapanDevice(Jelly Star)Operating System(android13.) My Question or IssueHi everyone,When using Android Auto, only a few of the playlists in my library show up.Is anyone else experiencing the same issue? If you’ve found a solution, I...

Visitor

Plan Premium Country Japan Device (Jelly Star) Operating System (android13.)   My Question or Issue Hi everyone, When using Android Auto, only a few of the playlists in my library sho...

ribezaz

Spotify Star

249 Views

1 replies

1 likes

  • 249 Views
  • 1 replies
  • 1 likes

Superuser Contribution Skipping causes playback to fast forward and podcast duration missing

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding. the other issue is that the podcast duration and time remaining is no longer sh...

Visitor

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding.  the other issue ...

Eni

Moderator

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación Spotify no responde

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar solucionar el problema. Al intentar abrirla de nue...

Newbie

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar...

MihailY

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps cutting out

PlanPremiumCountryUKDevicemoto g32Operating Systemandroid 13My Question or IssueFrequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play music, other times after an hour. Occasionally will happen multiple ...

Music Fan

Plan Premium Country UK Device moto g32 Operating System android 13 My Question or Issue Frequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play...

kirap662

Music Fan

2182 Views

16 replies

0 likes

  • 2182 Views
  • 16 replies
  • 0 likes

Earbuds crackle very loud before cutting out when app minimized in any way

PlanPremiumCountryThe NetherlandsDeviceNothing Phone (3a)Operating SystemAndroid 15 (Nothing OS 3.2) My Question or IssueI own a pair of Moondrop Kato IEMs with the FreeDSP cable to make usage with my phone better. With my old Samsung phone I had no ...

Newbie

Plan Premium Country The Netherlands Device Nothing Phone (3a) Operating System Android 15 (Nothing OS 3.2)   My Question or Issue I own a pair of Moondrop Kato IEMs with the FreeDSP c...

277 Views

0 replies

0 likes

Android
crackle
Earbuds
iems
  • 277 Views
  • 0 replies
  • 0 likes

[Android] Spotify automatically starts when I connect to Bluetooth

When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically.Temporarily I have disconnected audio permission from my phone bluetooth settings so as too any audio except phone calls is not ...

Casual Listener

When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically. Temporarily I have disconnected audio permission from my phone bluetooth se...

CMac23

Casual Listener

6746 Views

8 replies

1 likes

  • 6746 Views
  • 8 replies
  • 1 likes

Superuser Contribution Colour Gradients Missing in notifications

PlanPremiumCountryGreeceDevicePOCO C65Operating SystemAndroid 15 My Question or IssueThis issue has percisted for 2 months.What doesnt work: RebootingReinstalling the appClean delete of the app then reinstallADB fixes

Casual Listener

Plan Premium Country Greece Device POCO C65 Operating System Android 15   My Question or Issue This issue has percisted for 2 months. What doesnt work:  Rebooting Reinstalling ...

Kazoukas

Casual Listener

332 Views

2 replies

0 likes

  • 332 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canvas feature does not work

PlanPremiumCountry DeviceSamsung tab s9 feOperating SystemAndroid My Question or IssueI noticed that the canvas feature does not work on my tablet, I searched online and it said maybe that's because of where I live. But it works perfectly on my phone...

Casual Listener

Plan Premium Country   Device Samsung tab s9 fe Operating System Android    My Question or Issue I noticed that the canvas feature does not work on my tablet, I searched onli...

Yordan

Moderator

758 Views

3 replies

0 likes

  • 758 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to permanently disable Videos on Android TV

PlanPremiumCountryGermanyDevicePhilips 55POS5002 Android TV(TPM171E)Operating SystemAndroid TV 8.0.0Spotify App Version1.83.3 My Question or Issue The new video playback feature seems like a nice idea but my TV stops playback and needs to buffer if a...

Newbie

Plan Premium Country Germany Device Philips 55POS5002 Android TV(TPM171E) Operating System Android TV 8.0.0 Spotify App Version 1.83.3   My Question or Issue   The new video pl...

Starmaster

Regular

7967 Views

8 replies

35 likes

Android TV
Video On Spotify
  • 7967 Views
  • 8 replies
  • 35 likes

when select podcast and following app closes

when I chose podcast in up "all. music. podcast"(feed) and then following app crashes and closes.

Casual Listener

when I chose podcast in up "all. music.  podcast"(feed) and then following app crashes and closes.  

Amay

Spotify Star

229 Views

1 replies

0 likes

Android
Following
podcast
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug report: android back arrow not collapsing keyboard, removes search filter

PlanPremiumCountryUSADeviceGoogle Pixel 8Operating SystemAndroid 15Spotify Version9.0.18.604 My Question or IssueWhen searching within a playlist, the back arrow on the bottom of the Android screen used to collapse the keyboard, but you would still b...

Casual Listener

Plan Premium Country USA Device Google Pixel 8 Operating System Android 15 Spotify Version 9.0.18.604   My Question or Issue When searching within a playlist, the back arrow on the b...

kaesterly

Casual Listener

1584 Views

7 replies

2 likes

  • 1584 Views
  • 7 replies
  • 2 likes

Superuser Contribution Smart Shuffle breaks the ability to select certain songs in Liked Library

PlanPremiumCountryCanadaDevicePixel 8 ProOperating SystemAndroid 15 My Question or IssueWhen Smart Shuffle is turned on in my Liked Library, it prevents me from playing certain songs. When clicking the song, nothing happens, just stops playing anythi...

Newbie

Plan Premium Country Canada Device Pixel 8 Pro Operating System Android 15   My Question or Issue When Smart Shuffle is turned on in my Liked Library, it prevents me from playing certa...

MihailY

Moderator

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
  • 0 likes