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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Android Spotify Alarm Bug w/ workaround

I use Spotify as an alarm clock, and I use it with Spotify DJ. A few days ago, the DJ X stopped working on my alarms. I tried resetting my device, clearing all cache files from the clock and Spotify, clearing all stored files, logging in and out of S...

Regular

I use Spotify as an alarm clock, and I use it with Spotify DJ.  A few days ago, the DJ X stopped working on my alarms.  I tried resetting my device, clearing all cache files from the clock ...

Bluewinter6

Newbie

4364 Views

11 replies

3 likes

  • 4364 Views
  • 11 replies
  • 3 likes

Superuser Contribution Podcasts skip forward and back ~10s

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueWhen I listen to podcasts, the playback will occasionally skip back ~10 seconds and then skip forward ~10s later. The skips occur at the same timestamps when I replay th...

Regular

Plan Premium Country USA Device Pixel 7 Operating System Android 14   My Question or Issue When I listen to podcasts, the playback will occasionally skip back ~10 seconds and then skip...

OscarDC

Moderator

1526 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify will lock up @ random on my 2023 Silverado with the new Google built in infotainment system.

PlanPremiumCountryUSDevice2023 GM products with the Android 12 Infotainment systemOperating SystemAndroid 12 GM Infotainment system My Question or IssueAt random when I press to skip a song in the area I circled in red will have the previous song dis...

Newbie

Plan Premium Country US Device 2023 GM products with the Android 12 Infotainment system Operating System Android 12 GM Infotainment system   My Question or Issue At random when I press...

313 Views

0 replies

0 likes

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Will not play Full playlists on Android

PlanFamilyCountryColombia DevicePOCO F5 ProOperating SystemAndroid 14 (HyperOS 1.0.9.0) My Question or IssueOver the years, it seems like the shuffle feature is broken and will not shuffle complete playlists. However, I just noticed that a playlist w...

Casual Listener

Plan Family Country Colombia   Device POCO F5 Pro Operating System Android 14 (HyperOS 1.0.9.0)    My Question or Issue Over the years, it seems like the shuffle feature is ...

ribezaz

Spotify Star

326 Views

1 replies

0 likes

Android
Android Shuffle
Playslist
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My app is not working

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen to any podcasts, Just Say it simple... Spotify is ...

Visitor

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen...

Not applicable

2332 Views

5 replies

1 likes

  • 2332 Views
  • 5 replies
  • 1 likes

Constant Pause Play Pause Play

My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music it starts up again by itself and does the pause/Pla...

Newbie

My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music ...

ribezaz

Spotify Star

572 Views

1 replies

0 likes

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Superuser Contribution spotify App cannot be downloaded (Spotify uygulamasını indiremiyorum)

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır.PlanFreeÜlkeTürkiye/TurkeyCihaz(Oppo A15s)İşletim Sistemi(Android 10) Soru veya SorunumEn:Spotify app cannot ...

Visitor

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır. Plan Free Ülke Türkiye/Turkey Cihaz (Oppo A15s) İş...

Roziiiiii

Newbie

1357 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Why can i not find my sound capsule?

I have spotify premium family but i cannot see my soundcapsule. Why?

Visitor

I have spotify premium family but i cannot see my soundcapsule. Why?

Ximzend

Spotify Star

2491 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Still no AI Playlists

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been completely uninstalled and reinstalled (Yay for having...

Newbie

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been com...

DomPajot

Regular

2166 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution History isn't working

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works. My history just randomly stops registering songs, and sometimes it goes on for days. When I opened spotify from my laptop, the histor...

Newbie

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works.  My history just randomly stops registering songs, and sometimes it goes on ...

Not applicable

887 Views

2 replies

0 likes

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How do I get the app to stop playing suggestions

I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?

Visitor

I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?

Anyk17

Spotify Star

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Locking phone crashes app if minimized

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevice NameRed Magic 9S ProOperating SystemAndroid My Question or IssueIt's as simple as the subject describ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device Name Red Magic 9S Pro Operating Syste...

Vasil

Moderator

305 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Release radar showing content not available

This problem of the release radar being empty is happening again. When clicking on the Playlist on an android device, the screen says "This content is no longer available. Head home to find something else to listen to".

Visitor

This problem of the release radar being empty is happening again. When clicking on the Playlist on an android device, the screen says "This content is no longer available. Head home to find something...

CecTpenKa

Visitor

975 Views

3 replies

2 likes

  • 975 Views
  • 3 replies
  • 2 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Novy

Moderator

908 Views

5 replies

0 likes

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Superuser Contribution When launched with Alexa, music pauses when I unlock my phone

PlanPremiumCountryFranceDeviceOnePlus 8TOperating SystemAndroid 14 My Question or IssueHere is the steps to reproduce the issue :- I play music using an Alexa voice command through my JBL Authentics 300 connected wifi speaker (it handles voice comman...

Regular

Plan Premium Country France Device OnePlus 8T Operating System Android 14   My Question or Issue Here is the steps to reproduce the issue : - I play music using an Alexa voice command...

Yordan

Moderator

347 Views

1 replies

0 likes

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Superuser Contribution Smart shuffle should shuffle your playlist AND recommend songs

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well. I would love to find new music to listen to.

Newbie

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well....

Vasil

Moderator

565 Views

1 replies

0 likes

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  • 1 replies
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Accidentally unliking/ removing songs from playlists on the Android lock screen...

It's absolutely ridiculous, you need to press several buttons to remove a song regularly, this was done specifically to prevent this issue, but it's still one click on the lock screen which leads to me constantly losing songs because I'll knock the b...

Casual Listener

It's absolutely ridiculous, you need to press several buttons to remove a song regularly, this was done specifically to prevent this issue, but it's still one click on the lock screen which leads to ...

thehighwayowl

Visitor

564 Views

1 replies

4 likes

  • 564 Views
  • 1 replies
  • 4 likes

Superuser Contribution I can't play songs in any order without Premium anymore on Android!

I wanna know EXACTLY why they took away playing songs in any order on mobile and tablet versions of Spotify, when you dont have Premium. PlanFreeCountryUnited StatesDeviceSamsung Galaxy A15Operating SystemAndroid 14 My Question or Issue

Newbie

I wanna know EXACTLY why they took away playing songs in any order on mobile and tablet versions of Spotify, when you dont have Premium.  Plan Free Country United States Device Samsung Gal...

Vasil

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes