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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121513 Views

27 replies

4 likes

  • 121513 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244714 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244714 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606241 Views

79 replies

3 likes

  • 606241 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

503098 Views

581 replies

42 likes

Account
Free
  • 503098 Views
  • 581 replies
  • 42 likes

Superuser Contribution When switching between WiFi to data, or vice versa, Spotify will stop playing music.

PlanPremiumCountryUSADeviceNexus 5Operating SystemAndroid Oreo My Question or IssueWhen switching between WiFi and data, Spotify will stop playing the song I'm listening to without crashing or freezing. Pausing then playing does nothing and skipping ...

Music Fan

Plan Premium Country USA Device Nexus 5 Operating System Android Oreo   My Question or Issue When switching between WiFi and data, Spotify will stop playing the song I'm listening...

Phillthedrill

Visitor

3854 Views

7 replies

0 likes

  • 3854 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify on Android Auto only shows the three latest albums

PlanPremiumCountry DeviceAudi MMIOperating SystemAndroid Auto My Question or IssueHi, bought an Audi A3 from 2018 with the MMI and Android Auto.Everything works, I can listen to my music. What's odd, if I browse Spotify by artist on my car's screen i...

Newbie

Plan Premium Country   Device Audi MMI Operating System Android Auto   My Question or Issue Hi, bought an Audi A3 from 2018 with the MMI and Android Auto. Everything works, I can...

Xenomorph80

Casual Listener

3353 Views

10 replies

3 likes

  • 3353 Views
  • 10 replies
  • 3 likes

Spotify is not working ONLY on my phone +RANT

PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...

Newbie

Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS   My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...

582 Views

0 replies

0 likes

andriod
  • 582 Views
  • 0 replies
  • 0 likes

Superuser Contribution UI problems while saving songs

Greetings everyone. I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work well. I hope you guys know of a solution or what else to do. PlanPre...

Casual Listener

Greetings everyone.    I'm having trouble with saving songs to my playlist. It seems to be a UI issue, as the actually saving process works. However, the way to get there does not work we...

Eni

Moderator

576 Views

1 replies

0 likes

"UI"
saving music
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

Casual Listener

  Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...

palexkrupnik

Regular

6775 Views

12 replies

3 likes

  • 6775 Views
  • 12 replies
  • 3 likes

Superuser Contribution Android Troubleshooting Guide

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues: Basic Troubleshooting: Reboot your device. Make sure your app and OS are up to date. Check if you have...

Moderator

Having issues with the Spotify app on Android? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues:   Basic Troubleshooting: Reboot y...

3194 Views

0 replies

2 likes

Android
  • 3194 Views
  • 0 replies
  • 2 likes

Superuser Contribution I want suggested music to play at the end of an album/Playlist.

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it plays suggested songs within the Playlist instead of at...

Visitor

Spotify used to play suggested music, After a single song was played. After listening to an album or at the end of a Playlist. Now they just repeat. I've played with the new smart shuffle but it play...

Vasil

Moderator

6152 Views

4 replies

1 likes

  • 6152 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to keep Spotify from Auto playing in the car

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to keep Spotify from auto playing in the car. All possible relevant settings in the car; ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to ...

daledowning

Visitor

2450 Views

2 replies

1 likes

  • 2450 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won’t play on Astell & Kern sr25 music player

PlanPremium CountryUKDeviceAstell and Kern sr25 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter much faffing about I have downloaded and installed Spotify on the sr25 and can log in and see all my playlists etc, can ...

Casual Listener

Plan Premium  Country UK Device Astell and Kern sr25  Operating System (iOS 10, Android  Oreo, Windows 10,etc.)   My Question or Issue After much faffing about I have do...

jameskmf

Casual Listener

7425 Views

11 replies

0 likes

  • 7425 Views
  • 11 replies
  • 0 likes

Superuser Contribution No chapters in audiobooks

PlanPremiumCountryUS In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not help

Casual Listener

  Plan Premium Country US   In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not hel...

Maria

Moderator

8115 Views

29 replies

6 likes

  • 8115 Views
  • 29 replies
  • 6 likes

Superuser Contribution Why have over half of my "Liked Songs" disappeared from the mobile app?

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (you can't search for them, you can't filter for the...

Newbie

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (...

Alex493

Visitor

4661 Views

5 replies

3 likes

  • 4661 Views
  • 5 replies
  • 3 likes

Android fails to transfer to Cast Speaker Group, but works on iOS and web player

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my phone when I cast to a different Cast Speaker Group (...

Regular

I have a Pixel 9, and transferring music from the Spotify app to one of my Cast Speaker Groups fails ('House Speakers'). This works fine on my wife's iPhone and the web player. It also works on my ph...

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: My repeat button is missing

I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I have a shuffle button, but no loop.

Newbie

I am a premium user, but there is no repeat/loop button for my playlist on my phone. I have reinstalled the app and restarted my phone, still no repeat/loop button. Where is the repeat/loop button? I...

Novy

Moderator

2158 Views

1 replies

0 likes

  • 2158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Shuffle not working on Android

PlanPremiumCountryUsDeviceGalaxy 23 feOperating SystemWhatever it comes with My Question or IssueSmart shuffle only stays on for 8-9 seconds and doesn't add anything new in those few seconds. Perhaps this is due to you guys working on shuffle for iOS...

Visitor

  Plan Premium Country Us Device Galaxy 23 fe Operating System Whatever it comes with   My Question or Issue Smart shuffle only stays on for 8-9 seconds and doesn't add anything ...

Novy

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Liked songs not showing when offline

I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist but can only access about 100 when offline even thou...

Visitor

I paid for premium and downloaded my liked songs, the issue is that as long as I am offline I can't go beyond songs that begin with the letter "b", as a result I have about 860 songs in my playlist b...

Amay

Spotify Star

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Blend: Can't manually add songs

Me and a friend are using android, both clients up to date.The friend has premium but I have a free account.They can add add songs manually to blends, while I cannot.Is the expected behavior?It doesn't make sense to make someone pay to add songs manu...

Regular

Me and a friend are using android, both clients up to date. The friend has premium but I have a free account. They can add add songs manually to blends, while I cannot. Is the expected behavior? ...

Yordan

Moderator

6973 Views

13 replies

0 likes

  • 6973 Views
  • 13 replies
  • 0 likes

Browsing a large Liked Songs playlist makes app laggy and unresponsive

PlanPremiumDeviceOnePlus Nord 4Operating SystemAndroid 15 My Question or IssueIf you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the Android app, the app becomes excruciatingly laggy. I have over 18,000 li...

Gig Goer

Plan Premium Device OnePlus Nord 4 Operating System Android 15   My Question or Issue If you have a lot of liked songs – like 10,000+ – and are browsing your Liked Songs playlist in the ...

1223 Views

0 replies

7 likes

  • 1223 Views
  • 0 replies
  • 7 likes

Superuser Contribution Missing the pause and play bar on lock screen and notification bar

I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229 Like the title says, "previous, pause/play, next" functionality are all missing from the notification bar on both home and lock screens. I s...

Casual Listener

I have a Galaxy S25 with the latest update (sorry, couldn't find the version) and Spotify version 9.0.90.1229   Like the title says, "previous, pause/play, next" functionality are all missing ...

JezzaDying

Casual Listener

1437 Views

3 replies

0 likes

  • 1437 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android TV - External Keyboards Not Working Since GUI Update

Plan: PremiumCountry: UKDevice: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my Sony TV, in combination with an external wireless keyboard connected to the TV's U...

Music Fan

Plan: Premium Country: UK Device: Sony XF90 Android TV   My Question or Issue   Hi Spotify Community,   For the last 18 months I've been using the Spotify Android TV App on my ...

ronnieb78

Music Fan

30377 Views

81 replies

13 likes

Android
keyboard
TV
  • 30377 Views
  • 81 replies
  • 13 likes