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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118171 Views

27 replies

4 likes

  • 118171 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237889 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237889 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598758 Views

79 replies

3 likes

  • 598758 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491249 Views

581 replies

42 likes

Account
Free
  • 491249 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Controls stopped working fro Spotify on Android auto

PlanPremiumCountryLithuaniaDeviceGoogle Pixel 8 ProOperating SystemAndroid 16 My Question or IssueAndroid auto controls for Spotify stopped working, Spotify doesn't start automatically anymore also, stearing wheel buttons doesn't work anymore. 

Newbie

Plan Premium Country Lithuania Device Google Pixel 8 Pro Operating System Android 16   My Question or Issue Android auto controls for Spotify stopped working, Spotify doesn't start aut...

Eni

Moderator

1166 Views

1 replies

0 likes

"androidauto"
Car Controls
  • 1166 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashing when clicking subtitles in podcast.

Plan Free/Premium Country Usa Device Samsung s25 Operating System Android My Question or Issue When playing a podcast, I was trying to highlight and copy a subtitle in a podcast. It crashed the whole app. Easily repeatable.

Casual Listener

Plan Free/Premium Country Usa Device Samsung s25 Operating System Android    My Question or Issue   When playing a podcast, I was trying to highlight and copy a s...

Maria

Moderator

1980 Views

14 replies

1 likes

Android
bug
Crash
podcast
read along
Samsung
subtitle
transcript
  • 1980 Views
  • 14 replies
  • 1 likes

Superuser Contribution Can't select song

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Visitor

I have Premium and I can play songs on shuffle but if I'm in my liked songs I can't just select a song to play. It goes for most other Playlists as well.

Chuck1499

Visitor

4649 Views

3 replies

0 likes

  • 4649 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove all downloads from another device to listen offlines with this one

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...

Casual Listener

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...

missoulabrooks

Visitor

11660 Views

6 replies

0 likes

  • 11660 Views
  • 6 replies
  • 0 likes

Superuser Contribution Only one artist plays when playlist shuffled

PlanFreeCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueI have a playlist containing 579 songs with a run time of over 31 hours. For the past few hours, every time I've shuffled this playlist, only one specific artist pl...

Casual Listener

Plan Free Country USA Device Google Pixel 4a Operating System Android 13   My Question or Issue I have a playlist containing 579 songs with a run time of over 31 hours. For the past fe...

Ivelina

Moderator

2994 Views

14 replies

0 likes

playlist
Playlists
shuffle
smart shuffle
  • 2994 Views
  • 14 replies
  • 0 likes

Spotify not using data?

Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play as well as the search page fully not pulling up. it acts as i...

Visitor

Premium account, Canada   For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play a...

MauriceMV

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

No sound when sharing to instagram

My apps are synced and up to date. Everyone can do this but me 﫠 why can't my phone do this... I'm annoyed lol I share music all the time PlanPremiumCountryUsaDeviceSamsung Galaxy s24 ultra

Casual Listener

My apps are synced and up to date. Everyone can do this but me 🫠 why can't my phone do this... I'm annoyed lol I share music all the time  Plan Premium Country Usa Device Samsung Galaxy s...

Billy-J

Spotify Star

1625 Views

6 replies

1 likes

Android
Instagram
no sound
  • 1625 Views
  • 6 replies
  • 1 likes

Superuser Contribution Status bar and navigation bar is not hiding

PlanFreeDeviceRealme GT2 ProOperating SystemAndroid 14 My Question or Issue I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on Redmi the app was running perfectly fine with no black bars or something. But with ...

Casual Listener

Plan Free Device Realme GT2 Pro Operating System Android 14    My Question or Issue  I just upgraded my phone from Redmi note 11 to a Flagship phone from Realme. When İ was on ...

Efekocaer

Regular

4250 Views

11 replies

32 likes

  • 4250 Views
  • 11 replies
  • 32 likes

Profile screen text (Profile Name, Followers, Following) is shaking/jittering

PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,​I am experiencing a UI display bug on my profile screen.​When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...

Casual Listener

Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16   My Question or Issue Hello, ​I am experiencing a UI display bug on my profile screen. ​When I view my ...

geshm

Casual Listener

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution No settings on Android TV

PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?

Casual Listener

Plan Premium Device TV Operating System Android TV 11   My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...

Maria

Moderator

4319 Views

9 replies

2 likes

  • 4319 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can't get crossfade to stop. It's turned off in settings

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Visitor

I'm playing a "made for me" Spotify playlist and all the songs are transitioning with crossfade. As far as I can tell it isn't affecting the playlists I've made or my liked songs.

Thorn312

Newbie

3236 Views

3 replies

0 likes

  • 3236 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inconsistent behavior in Recents section (Music vs Podcasts) on Android

Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...

Gig Goer

Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android:   Recents doesn’t show all content when no filter is s...

ukergin

Gig Goer

1134 Views

4 replies

0 likes

  • 1134 Views
  • 4 replies
  • 0 likes

Bug Report recommended songs on sound capsule

PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...

Visitor

Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11   My Question or Issue minha namorada é muito...

309 Views

0 replies

0 likes

Possible Bug
  • 309 Views
  • 0 replies
  • 0 likes

can't skip song

PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...

Casual Listener

  Plan Premium Country France Device Google pixel 8 Operating System Android 16   My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...

Billy-J

Spotify Star

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app on my galaxy says "Android Auto" even though not in car

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the car, turn on my headphones, pull out my phone, open...

Newbie

My car is parked 100 yards away and is off. Why is spotify showing the device as "Android Auto"? How can I get it to properly display the device it's playing from? For example, when I get out of the ...

jlt6666

Casual Listener

3503 Views

10 replies

2 likes

  • 3503 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Cannot remove song from queue anymore (since 2025)

PlanPremium Operating SystemAndroid 14 My Question or IssueThe “Remove track from queue” option was removed from the queue with the last app-update for Android devices in January 2025. What to expectI can remove a song listed in the queue. (This was ...

Casual Listener

Plan Premium   Operating System Android 14   My Question or Issue The “Remove track from queue” option was removed from the queue with the last app-update for Android devices in...

Joan

Moderator

33369 Views

35 replies

20 likes

  • 33369 Views
  • 35 replies
  • 20 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stop when get certain notification

PlanPremium CountryMalaysiaDeviceXiaomi Redmi Note 11 Pro+ 5GOperating SystemHyperOS 2.0.2 My Question or IssueDoes everyone have same issue has me ? Music suddenly pause for no reason after receiving certain notification

Casual Listener

Plan Premium  Country Malaysia Device Xiaomi Redmi Note 11 Pro+ 5G Operating System HyperOS 2.0.2   My Question or Issue Does everyone have same issue has me ? Music suddenly paus...

zmojazz

Visitor

6160 Views

4 replies

0 likes

  • 6160 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung TV App - TV model #QN75QN90BAFXZC

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...

Visitor

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...

Einssv

Regular

3956 Views

7 replies

0 likes

  • 3956 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Something Went Wrong. Check your internet connection and try again" error on Android Spotify

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...

Newbie

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...

Eni

Moderator

2512 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 2512 Views
  • 1 replies
  • 0 likes