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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375541 Views

541 replies

34 likes

Account
Free
  • 375541 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify randomly starts playing

PlanPremiumCountryGermanyDevicePixel 5Operating SystemAndroid 12 My Question or IssueFirst of all, I have done all the default troubleshooting steps (Logout everywhere, change password, reinstall, update, restart, clean cache...) - issue persists ove...

Casual Listener

Plan Premium Country Germany Device Pixel 5 Operating System Android 12   My Question or Issue First of all, I have done all the default troubleshooting steps (Logout everywhere, chang...

Nightenstar

Casual Listener

16234 Views

27 replies

0 likes

  • 16234 Views
  • 27 replies
  • 0 likes

App is slow after starting

PlanPremiumCountryCurrently in Japan in the US militaryDeviceSamsung Galaxy S24 UltraOperating SystemUI Version 7.0 Android Version 15My Question or IssueWhenever I go into the app it is a grey screen anything that has a photo it is grey and I have t...

Visitor

Plan Premium Country Currently in Japan in the US military Device Samsung Galaxy S24 Ultra Operating System UI Version 7.0  Android Version 15 My Question or Issue Whenever I go into t...

ribezaz

Spotify Star

1529 Views

1 replies

2 likes

  • 1529 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Android] Unable to control volume of tablet via phone?

Hi Anyone here know the reason for this?So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers.The issue is previously I could control the laptop spotify via phone (Android).There is n...

Regular

Hi 🙂 Anyone here know the reason for this? So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers. The issue is previously I c...

Tatertotcasserole

Newbie

1027 Views

6 replies

0 likes

  • 1027 Views
  • 6 replies
  • 0 likes

Superuser Contribution Skrillex newest album can't be played for some reason

Being when click on album shows no songs but when I see a song which is in that album I click on it and it doesn't play

Casual Listener

Being when click on album shows no songs but when I see a song which is in that album I click on it and it doesn't play

Bigboy24

Casual Listener

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Superuser Contribution i have premium (kinda) but have never subscribed

PlanFree/PremiumCountryUSADevicesamsung s25Operating Systemsamsung OS My Question or IssueI have never been subscribed to premium but suddenly gained the ability to have a queue, pick whaterver song i want to listen to, and skip unlimitedly. why?

Visitor

Plan Free/Premium Country USA Device samsung s25 Operating System samsung OS   My Question or Issue I have never been subscribed to premium but suddenly gained the ability to have a qu...

MihailY

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All sounds are muted if I pause music while using Spotify in a car with a Bluetooth connection

Hey.Please help me to solve the issue.I always use Spotify in my car with a Bluetooth connection but if I pause the music (no matter from smartphone or from multimedia system) - all sounds including navigator, apps notifications, phone calls etc are ...

Casual Listener

Hey. Please help me to solve the issue. I always use Spotify in my car with a Bluetooth connection but if I pause the music (no matter from smartphone or from multimedia system) - all sounds includ...

MihailY

Moderator

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android app crashes when switching from podcast to DJ

PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 15 Versionversion 9.0.30.642com.spotify.music My Question or IssueSteps to reproduce: 1. Play a podcast episode2. Navigate to the AI DJ from home screen while the podcast is playing3. DJ appea...

Casual Listener

Plan Premium Country USA Device Pixel 9 Operating System Android 15   Version version 9.0.30.642 com.spotify.music   My Question or Issue Steps to reproduce:  1. Play a ...

AL1CE

Visitor

705 Views

4 replies

1 likes

  • 705 Views
  • 4 replies
  • 1 likes

Superuser Contribution Android app starts playing automatically when opened (8.8.96.364)

My app as started automatically playing, and bringing up the now playing screen every single time I open the app. This is extremely annoying and frustrating in many cases. Sometimes I'll have the next song I want to listen to searched up and open the...

Visitor

My app as started automatically playing, and bringing up the now playing screen every single time I open the app. This is extremely annoying and frustrating in many cases. Sometimes I'll have the nex...

Emilie9

Casual Listener

4263 Views

14 replies

5 likes

  • 4263 Views
  • 14 replies
  • 5 likes

Superuser Contribution Very poor sound quality when playing in my car

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid version 9 My Question or IssueI purchased a new 2019 Chevy Colorado over the weekend and when I tried to connect my phone to stream Spotify the sound quality was terrible, hollow an...

Visitor

  Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android version 9   My Question or Issue I purchased a new 2019 Chevy Colorado over the weekend and when I t...

FJGal

Newbie

17794 Views

11 replies

4 likes

  • 17794 Views
  • 11 replies
  • 4 likes

Solved!! After updating to Android 15 pixel watch no longer controls phone volume in Spotify app

Plan PremiumCountry USADevice Pixel 9 Pro, Pixel WatchOperating System Android 15 My Issue Before updating to Android 15 I was able to control the volume of my Pixel phone from my Pixel watch in the Spotify app. This is very handy e.g. when running a...

Casual Listener

Plan Premium Country USA Device Pixel 9 Pro, Pixel Watch Operating System Android 15   My Issue   Before updating to Android 15 I was able to control the volume of my Pixel...

brktime

Casual Listener

1339 Views

1 replies

0 likes

  • 1339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very slow response from app

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

Visitor

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

dogg4

Visitor

16156 Views

7 replies

5 likes

  • 16156 Views
  • 7 replies
  • 5 likes

bug

my phone is infinix note 30 pro My Question or Issueno sound when i skip the song,its a bug

Visitor

my phone is infinix note 30 pro   My Question or Issue no sound when i skip the song,its a bug

Amay

Spotify Star

339 Views

1 replies

0 likes

Possible Bug
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

ThisAppSuckALot1

Newbie

29970 Views

81 replies

4 likes

autoplay
Help
  • 29970 Views
  • 81 replies
  • 4 likes

Solved!!Superuser Contribution Songs don't download, white exclamation mark

PlanPremiumCountryAustraliaDeviceSony Walkman NW-A100 SeriesOperating SystemAndroid My Question or IssueI've attempted to download songs to listen to offline but they continue to fail and show up with white exclamation marks but are still continuing ...

Regular

Plan Premium Country Australia Device Sony Walkman NW-A100 Series Operating System Android   My Question or Issue I've attempted to download songs to listen to offline but they continu...

EmilyTeague

Visitor

31613 Views

21 replies

0 likes

  • 31613 Views
  • 21 replies
  • 0 likes

Superuser Contribution Why is there no Driving Mode view in Android like there is for iPhone?

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings of the app there is no option to enable a car mode t...

Regular

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings o...

Jimbodiah

Visitor

9804 Views

9 replies

1 likes

  • 9804 Views
  • 9 replies
  • 1 likes

Solved!! Premium subscription with Ads!

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem to connect automatically like it used to? I try to ...

Newbie

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem ...

pun10tial

Roadie

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanFreeCountryGermanyDevicemotorola edge 40Operating Systemandroid?My Question or IssueI don't have Premium. I got a week or so for free (thx btw) but now this week is over. The problem is that shuffle is still aktive. It shouldn't because it's a Pr...

Visitor

Plan Free Country Germany Device motorola edge 40 Operating System android? My Question or Issue I don't have Premium. I got a week or so for free (thx btw) but now this week is over. The pr...

Joan

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

Casual Listener

  Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

EggoDaytona

Casual Listener

6994 Views

13 replies

0 likes

  • 6994 Views
  • 13 replies
  • 0 likes

Superuser Contribution las letras de las canciones se ven muy grandes, ya no se ven como antes

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Visitor

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Leo_mo

Newbie

903 Views

2 replies

2 likes

  • 903 Views
  • 2 replies
  • 2 likes