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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386511 Views

544 replies

34 likes

Account
Free
  • 386511 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8022 Views

0 replies

7 likes

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Superuser Contribution PLAYBACK SETTINGS GRAY OUT WHEN PLAYING SPOTIFY ON AMAZON ALEXA ECHO DEVICES!

Plan: PREMIUM!Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my spotify playback settings become grayed out! whenever attempting to play spotify through any ...

Casual Listener

Plan: PREMIUM! Country: US!   Device: GALAXY NOTE 20 ULTRA 5G!   Operating System: ANDROID 13!   My Question or Issue: This act just recently started!  Where all my sp...

BROTHERMUHUMMAD

Casual Listener

1777 Views

5 replies

1 likes

  • 1777 Views
  • 5 replies
  • 1 likes

No puedo reproducir mi música

No me deja reproducir ninguna lista de reproducción ni en mi biblioteca ni en busqueda

Visitor

No me deja reproducir ninguna lista de reproducción ni en mi biblioteca ni en busqueda

Jose_M

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Song keeps restarting randomly

PlanPremiumCountryUS DevicePixel 9 ProOperating SystemAndroid 15 My Question or IssueThe Spotify app keeps restarting the current song randomly after 2 to 50 seconds. I have tried restarting my phone and reinstalling the app. Not tied to any bluetoot...

Casual Listener

Plan Premium Country US   Device Pixel 9 Pro Operating System Android 15   My Question or Issue The Spotify app keeps restarting the current song randomly after 2 to 50 seconds. ...

ruobri

Casual Listener

470 Views

2 replies

1 likes

  • 470 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops playing abruptly

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abruptly. When I open the app again to pick up where th...

Visitor

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abru...

Eni

Moderator

4686 Views

6 replies

1 likes

  • 4686 Views
  • 6 replies
  • 1 likes

Superuser Contribution Songs in Play queue are duplicated

This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not. I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 Whenever i move a song in the queue it gets duplicated to the ne...

Casual Listener

This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not.   I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 &nb...

Maria

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa doesn't recognize a Spotify playlist

PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...

Visitor

Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13   My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...

MihailY

Moderator

20727 Views

39 replies

0 likes

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Solved!!Superuser Contribution Android Tablet: Comment overlay during video playback blocking the screen

While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderly person he needs these. On my Phone (also Samsung) it ...

Casual Listener

While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderl...

Yordan

Moderator

3315 Views

18 replies

0 likes

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Superuser Contribution Android , Spotify crash after few days of using

PlanPremiumCountryNepalDevicePoco F3 Operating SystemA15 running crdroid 11.1 My Question or IssueMy Spotify keep crashing after few days of using it and after crashing its name changes to Event or com.spotify. Clearing cache or clear data wont fix i...

Newbie

  Plan Premium Country Nepal Device Poco F3  Operating System A15 running crdroid 11.1   My Question or Issue My Spotify keep crashing after few days of using it and after c...

Joan

Moderator

296 Views

1 replies

0 likes

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Solved!!Superuser Contribution New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Spotify Star

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before.   The new widget will make it simpler and faster to acc...

Timbo6sic6

Casual Listener

89869 Views

69 replies

26 likes

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  • 69 replies
  • 26 likes

Superuser Contribution App freezing between songs or switching playlist/podcast

PlanPremium DeviceSamsung Galaxy S23Operating SystemAndroid version 14Version 9.0.36.697My Question or IssueMy Spotify app has been so frustrating lately that I consider canceling my subscription. While normally listening to a playlist, app would fre...

Casual Listener

Plan Premium   Device Samsung Galaxy S23 Operating System Android version 14 Version 9.0.36.697 My Question or Issue My Spotify app has been so frustrating lately that I consider cancel...

MihailY

Moderator

1167 Views

2 replies

0 likes

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Superuser Contribution Android app slow

PlanFreeCountryBrazil DeviceMotorola moto G22 Operating SystemAndroid 12 My Question or IssueThey finished the lite version with the argument that people now have smartphones and more accessible internet... The problem is, even with 4GB of RAM and a ...

Regular

Plan Free Country Brazil  Device Motorola moto G22  Operating System Android 12   My Question or Issue They finished the lite version with the argument that people now have s...

Ariel27

Regular

1676 Views

9 replies

1 likes

  • 1676 Views
  • 9 replies
  • 1 likes

Spotify keeps closing

Closes when lock screen

Visitor

Closes when lock screen

Luke

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution The quality of the sound in my mobile device has lowered, how to fix it?

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Casual Listener

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Azk9

Newbie

2825 Views

4 replies

0 likes

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Superuser Contribution “Liked songs” on android auto stuck on “loading Content”

I recently bought a new vehicle that has android auto. I have downloaded and installed the Spotify app, which generally works fine, with one exception. The “liked songs” playlist just says “loading content”. I’ve let it sit for 30 minutes, and nothin...

Regular

I recently bought a new vehicle that has android auto. I have downloaded and installed the Spotify app, which generally works fine, with one exception.   The “liked songs” playlist just says “...

Emery_the_puppy

Visitor

4634 Views

15 replies

0 likes

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Superuser Contribution Playing too fast

I'm starting a new post since I don't seem to be able to reply to the others I have found here. This is a long standing issue that I have patiently been awaiting a fix for, and based on numerous other posts on here I'm not alone. Spotify continues to...

Casual Listener

I'm starting a new post since I don't seem to be able to reply to the others I have found here. This is a long standing issue that I have patiently been awaiting a fix for, and based on numerous othe...

xrob

Visitor

29331 Views

5 replies

3 likes

  • 29331 Views
  • 5 replies
  • 3 likes

Wireless Android Auto (A15/OnePlus12): Audio randomly stops while track continues playing

PlanPremium (9.0.22.543)CountryUSDeviceOnePlus 12 Operating SystemAndroid 15 My Question or IssueWireless AA on a 2025 Mercedes with latest updates.Spotify audio will randomly stop, while progress bar continues on. The audio will recover if I hit pau...

Casual Listener

Plan Premium (9.0.22.543) Country US Device OnePlus 12  Operating System Android 15   My Question or Issue Wireless AA on a 2025 Mercedes with latest updates. Spotify audio will ...

kexpfan

Casual Listener

845 Views

2 replies

0 likes

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Solved!!Superuser Contribution no sound on the air pods pro 2 on wear os

after upgrading my galaxy watch 4 to wear os 5.0 the spotify app doesnt support playing sound to my air pods pro 2

Casual Listener

after upgrading my galaxy watch 4 to wear os 5.0 the spotify app doesnt support playing sound to my air pods pro 2

MihailY

Moderator

1462 Views

7 replies

0 likes

  • 1462 Views
  • 7 replies
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Superuser Contribution Re: Morning Alarm Won't Shuffle

Whenever I set my alarm to a Spotify playlist/album, it only plays the second song on that playlist/album and with singles it doesn't work because there isn't a second song after that, please fix it.

Newbie

Whenever I set my alarm to a Spotify playlist/album, it only plays the second song on that playlist/album and with singles it doesn't work because there isn't a second song after that, please fix it.

MihailY

Moderator

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes