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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842948 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842948 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14374 Views
  • 1 replies
  • 0 likes
  • 14374 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] limited artist list

PlanPremiumCountry France DeviceOnePlus 9Operating SystemAndroid 12 Hello, The list of visible artists on Android auto is limited. I can't see the artists from the letter R. Is there a limited number of tracked artists?I still have this problem after...

  • Newbie
  •   Plan Premium Country France      Device OnePlus 9 Operating System Android 12   Hello,   The list of visible artists on Android auto is limited. I can...
  • Alex
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad song recommendations

The discover weekly playlist only contains songs which do not suit my taste in music.No matter how many times i skip the songs or press the litte stop symbol the recommendations never change.It's a complete different genre like I listen

  • Visitor
  • The discover weekly playlist only contains songs which do not suit my taste in music. No matter how many times i skip the songs or press the litte stop symbol the recommendations never change. It's...
  • Kiril
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution green heart signs missing from my mix # feed

PlanPremiumCountryRussiaDeviceXiaomi Note 10Operating System(Android 10 My Question or IssueToday i discovered that all green hearts from any of my mix# feeds are missing.By the way there is no such problem on Spotify on my Ipad or one for my Windows...

  • Music Fan
  • Plan Premium Country Russia Device Xiaomi Note 10 Operating System (Android 10   My Question or Issue Today i discovered that all green hearts from any of my mix# feeds are missing. B...
  • kaze2785
  • Casual Listener
  • 1059 Views
  • 12 replies
  • 0 likes
  • 1059 Views
  • 12 replies
  • 0 likes

Superuser Contribution Android heart issues

In android Spotify my heart icon says "added to liked songs" then the heart doesn't change color. Tapping the heart again has the same message. This issue doubles as I have to enter my liked playlist and remove the song if I want to unlike a song. Wo...

  • Music Fan
  • In android Spotify my heart icon says "added to liked songs" then the heart doesn't change color. Tapping the heart again has the same message. This issue doubles as I have to enter my liked playlist...
  • kaze2785
  • Casual Listener
  • 544 Views
  • 10 replies
  • 1 likes
  • 544 Views
  • 10 replies
  • 1 likes

Superuser Contribution Ma Acc doens't have Canvas why?

PlanPremium Hey I was wonderin why ma acc doesn't have the option to activate and deactivate canvas? Ma sec has it but not ma main one why? How can I get this option back?

  • Regular
  • Plan Premium   Hey I was wonderin why ma acc doesn't have the option to activate and deactivate canvas? Ma sec has it but not ma main one why? How can I get this option back?  
  • Tyral67
  • Regular
  • 130 Views
  • 4 replies
  • 0 likes
  • 130 Views
  • 4 replies
  • 0 likes

Superuser Contribution Notification and playback controls not working on Android app

PlanPremiumCountryUKDeviceGoogle Pixel 4aOperating SystemAndroid Version 12 My Question or IssueWhen I click in a song to play, the playback bar at the bottom of the screen doesn't show up and neither does the notification bar when I go off the app, ...

  • Newbie
  •   Plan Premium Country UK Device Google Pixel 4a Operating System Android Version 12   My Question or Issue When I click in a song to play, the playback bar at the bottom of th...
  • Eni
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

I cannot see lyrics for any song

I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for songs!!

  • Visitor
  • I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for son...
  • Taylith
  • Rising Star 3
  • 62 Views
  • 1 replies
  • 1 likes
  • 62 Views
  • 1 replies
  • 1 likes

Can't play song previews

For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.

  • Visitor
  • For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.
  • Taylith
  • Rising Star 3
  • 84 Views
  • 1 replies
  • 1 likes
  • 84 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

  • Music Fan
  • Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...
  • WellWhatName
  • Casual Listener
  • 2753 Views
  • 18 replies
  • 3 likes
  • buttons
    Play
    podcast
    Podcasts
    Sort
    technical problem
  • 2753 Views
  • 18 replies
  • 3 likes

Superuser Contribution Letras de las canciones no funcionan en mi cuenta

PlanPremiumCountryUruguayDeviceXiaomi redmi note 8 proOperating SystemAndroid 10 My Question or IssuePlanPrimaPaisUruguayDispositivoXiaomi redmi note 8 proSistema operativoAndroid 10 Mi pregunta o problemaLas letras de las canciones no aparecen en mi...

  • Casual Listener
  • Plan Premium Country Uruguay Device Xiaomi redmi note 8 pro Operating System Android 10   My Question or Issue Plan Prima Pais Uruguay Dispositivo Xiaomi redmi note 8 pro Siste...
  • AndresM
  • Spotify
  • 152016 Views
  • 75 replies
  • 57 likes
  • 152016 Views
  • 75 replies
  • 57 likes

Superuser Contribution Can't play an available song in my library

I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from thereThe song is available and not past its licensing pe...

  • Visitor
  • I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from there...
  • Jeremy
  • Moderator
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pas de connexion internet

Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonctionnent

  • Visitor
  • Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonc...
  • Jeremy
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download issues

None of my albums will download. Is there a way to download individual songs?

  • Visitor
  • None of my albums will download. Is there a way to download individual songs?
  • OscarDC
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect lags on Yamaha RX-V6A when streaming Albums

PlanPremiumCountryGermany DeviceHuawei P 30 pro / iPad pro 2021Operating SystemiOS, Android My Question or IssueWhen streaming an album via connect I‘m experiencing lags on the last quarter of the second song which is streamed. It‘s always the second...

  • Casual Listener
  • Plan Premium Country Germany  Device Huawei P 30 pro / iPad pro 2021 Operating System iOS,  Android   My Question or Issue When streaming an album via connect I‘m experiencin...
  • Jeremy
  • Moderator
  • 759 Views
  • 9 replies
  • 0 likes
  • 759 Views
  • 9 replies
  • 0 likes

Alexa multiroom doesn't work with LG SP9YA Soundbar.

PlanPremiumCountryFranceDeviceHuawei Mate 20 pro / Macbook Pro 16Operating SystemOSX/Android/Windows 10 My IssueWhen I pick "Living Room" music group created in Alexa that includes LG_Speaker_SP9YA then the sound plays on all other Alexa devices (5) ...

  • Casual Listener
  • Plan Premium Country France Device Huawei Mate 20 pro / Macbook Pro 16 Operating System OSX/Android/Windows 10   My Issue When I pick "Living Room" music group created in Alexa that in...
  • funkboss
  • Casual Listener
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle feature seems to not really shuffle?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Google Pixel 6 Pro with the Spotify app on it and a playlist I created with 1000+ so...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • bdhouse61
  • Casual Listener
  • 122 Views
  • 4 replies
  • 0 likes
  • 122 Views
  • 4 replies
  • 0 likes

Spotify keeps saying offline

PlanPremiumCountryUSA DeviceSamsung My Question or IssueHi! I've had this issue for a few days where all my playlists are completely blank, i cant access my library, and i cant play any songs. Spotify keeps telling me to "try again" or that I'm offli...

  • Visitor
  •   Plan Premium Country USA   Device Samsung     My Question or Issue Hi! I've had this issue for a few days where all my playlists are completely blank, i cant access m...
  • Taylith
  • Rising Star 3
  • 84 Views
  • 1 replies
  • 1 likes
  • 84 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Podcasts] Sleep timer for podcasts

As of now on the Android app for Spotify, there are sleep timers for songs, but not for podcasts or an episode of a podcast. Any chance you could simply add the sleep timer as an option there too? I'm mainly asking because I like to have some sort of...

  • Visitor
  • As of now on the Android app for Spotify, there are sleep timers for songs, but not for podcasts or an episode of a podcast. Any chance you could simply add the sleep timer as an option there too? I'...
  • fupro
  • Newbie
  • 1012 Views
  • 2 replies
  • 3 likes
  • Android
    Podcasts
  • 1012 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify is auto shuffling through alexa app

PlanPremium DeviceGalaxy s8 My Question or Issue I have an echo dot and very recently Spotify has started to turn on auto shuffle every time I ask to play an artist's music. I have tried turning it off through the app and via voice commands, but ever...

  • Casual Listener
  •   Plan Premium   Device Galaxy s8   My Question or Issue  I have an echo dot and very recently Spotify has started to turn on auto shuffle every time I ask to play an arti...
  • Liam561
  • Visitor
  • 17657 Views
  • 72 replies
  • 46 likes
  • 17657 Views
  • 72 replies
  • 46 likes

Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

  • Casual Listener
  •   Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...
  • gustavommota
  • Visitor
  • 24818 Views
  • 44 replies
  • 6 likes
  • Android
    autoplay
    bluetooth
  • 24818 Views
  • 44 replies
  • 6 likes