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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854613 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854613 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20422 Views
  • 3 replies
  • 0 likes
  • 20422 Views
  • 3 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

  • Visitor
  • Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...
  • Eni
  • Moderator
  • 1695 Views
  • 5 replies
  • 2 likes
  • Android
    JRE
    Videos
  • 1695 Views
  • 5 replies
  • 2 likes

Superuser Contribution Widget Controls in notification area are gone (Android)

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I have to switch over to Spotify anytime I want to s...

  • Visitor
  • I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I...
  • OscarDC
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! When pressed play or next it locks the screen

PlanPremiumCountryCzech repDeviceLenovo Tab P11 PlusOperating SystemAndroid 11 My Question or IssueHi.As I typed in Subject. Even when screen locked, I can press play or whatever on a small bar, but it shuts down screen again and again. Thank you ver...

  • Casual Listener
  •   Plan Premium Country Czech rep Device Lenovo Tab P11 Plus Operating System Android 11   My Question or Issue Hi. As I typed in Subject.  Even when screen locked, I can pr...
  • kaworu_bloodpaw
  • Roadie
  • 95 Views
  • 3 replies
  • 0 likes
  • 95 Views
  • 3 replies
  • 0 likes

Spotify is not playing in Samsung S22

Premium Family plan DeviceSamsung Galaxy S22Operating SystemAndroid Version 13 Spotify application is opening, when I search for playlist or song and select them to play. There is no response from the application and the songs are not playing. I have...

  • Casual Listener
  • Premium Family plan   Device Samsung Galaxy S22 Operating System Android Version 13   Spotify application is opening, when I search for playlist or song and select them to play. Ther...
  • kaworu_bloodpaw
  • Roadie
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Android Auto Playlist Order

PlanPremiumCountryUSA Device(Samsung Galaxy Note 5)Operating System(Android 7.0) My Question:Can you add an option menu to the Android auto gui, so that when I select a playlist from my library, my car plays the songs in a specific order (e.g. date a...

  • Newbie
  • Plan Premium Country USA  Device (Samsung Galaxy Note 5) Operating System (Android 7.0)   My Question: Can you add an option menu to the Android auto gui, so that when I select a ...
  • xnifex
  • Newbie
  • 5938 Views
  • 19 replies
  • 52 likes
  • Android auto playlist order
  • 5938 Views
  • 19 replies
  • 52 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

  • Casual Listener
  • Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed ...
  • Eni
  • Moderator
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify pausing when phone locked or unlocked

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueWhenever Spotify is playing through either the speakers or through Bluetooth headphones, either: The device is locked and screen turned off and 5-15 se...

  • Regular
  • Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue Whenever Spotify is playing through either the speakers or through Bluetoot...
  • yslpn
  • Newbie
  • 9089 Views
  • 20 replies
  • 8 likes
  • 9089 Views
  • 20 replies
  • 8 likes

Share Copy Link Intermittently Working

Plan: PremiumCountry: US Device: Samsung Galaxy S10Operating System: Android My Question or IssueJust today, my ability to use Share Copy Link in the android version of the app became intermittent. A quick test reveals when clicking Share only about ...

  • Visitor
  • Plan: Premium Country: US   Device: Samsung Galaxy S10 Operating System: Android   My Question or Issue Just today, my ability to use Share Copy Link in the android ve...
  • kaworu_bloodpaw
  • Roadie
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add shortcuts on phone homescreen

PlanPremiumCountryMexicoDeviceXIAOMI POCO M3Operating SystemMIUI 12 My Question or IssueI've tried to add shortcuts to playlists or albums in My Library from the given option on the three dot thing but they just won't appear on my actual homescreen. ...

  • Newbie
  • Plan Premium Country Mexico Device XIAOMI POCO M3 Operating System MIUI 12   My Question or Issue I've tried to add shortcuts to playlists or albums in My Library from the given option...
  • Yordan
  • Moderator
  • 3278 Views
  • 14 replies
  • 2 likes
  • home screen
    HomeScreen
    Shortcut
    shortcuts
  • 3278 Views
  • 14 replies
  • 2 likes

STOP Spotify from opening automatically in car already!

PlanPremiumCountryCalifornia DeviceSamsung S22 My Question or IssueI've been trying to get Spotify to stop automatically opening in my car every time I start it for the better part of a year now. I've read and tried EVERY possibly fix and nothing has...

  • Casual Listener
  • Plan Premium Country California  Device Samsung S22   My Question or Issue I've been trying to get Spotify to stop automatically opening in my car every time I start it for the bet...
  • Anotheryou
  • Casual Listener
  • 731 Views
  • 4 replies
  • 2 likes
  • 731 Views
  • 4 replies
  • 2 likes

Mein Premium Code funktionierte nicht

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

  • Visitor
  • habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht
  • TreyAnastasio
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android app) Cannot filter playlist while smart shuffle is active

As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the latter reverting the playlist to how it was before.

  • Newbie
  • As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the lat...
  • Eni
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tried to change payment method

I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location and time matches that of me doing things so it is me ...

  • Casual Listener
  • I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location an...
  • OscarDC
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't crossfade work with Alexa

I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work

  • Visitor
  • I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work
  • OscarDC
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

how do i make alexas show available to connect for anyone on the wifi

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my phone, running my personal spotify account, i have...

  • Visitor
  • I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my...
  • kaworu_bloodpaw
  • Roadie
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Функция нон-стоп выключена, но после конца треков включаются другие треки

Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена

  • Visitor
  • Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена
  • Lyubka
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song stops midway through, hit play it restarts the same song over

I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over

  • Visitor
  • I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over
  • MihailY
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after roughly 10 minutes.

PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...
  • MihailY
  • Moderator
  • 10394 Views
  • 4 replies
  • 2 likes
  • 10394 Views
  • 4 replies
  • 2 likes

Superuser Contribution Need to know how to disable autoplay on connection to bluetooth

PlanPremiumCountry Devices22Operating Systemandroid My Question or IssueQuestion in the subject. Spotify (and only spotify) will start playing when connected to and disconnected from any bluetooth device. Autoplay options in settings are already turn...

  • Newbie
  • Plan Premium Country   Device s22 Operating System android   My Question or Issue Question in the subject. Spotify (and only spotify) will start playing when connected to and disc...
  • Not applicable
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes