Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118160 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237887 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598741 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491221 Views
581 replies
42 likes
Device(Samsung A15)Operating System(OneUI My Question or IssueI want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is there any way to select both?
Device (Samsung A15) Operating System (OneUI 😎 My Question or Issue I want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is ...
Moderator
333 Views
1 replies
0 likes
PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...
Plan Premium Country Indonesia Device (Oppo A15) Operating System (Android 10) My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...
Visitor
21415 Views
17 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Note 8 / Windows ComputersOperating SystemAndroid / Windows My Question or IssueMy Spotify on phone is having this issue (its always had it, but its just finally started to really annoy me) Basically Gapless playbac...
Plan Premium Country USA Device Samsung Note 8 / Windows Computers Operating System Android / Windows My Question or Issue My Spotify on phone is having this issue (its always had it...
Newbie
3396 Views
5 replies
2 likes
Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?
Having this same problem on my new moto g power 2025 and none of the links to solutions are accessible. Any advice?
Moderator
507 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...
Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...
Spotify Star
2149 Views
5 replies
3 likes
PlanPremiumCountrySpainDeviceXiaomi Poco Phone M4 Pro 5GOperating SystemAndroid 13 My Question or IssueWhen I join someone elses jam, and I join on their device I can't control the volume of MY phone. Note that i understand that I can't control the h...
Plan Premium Country Spain Device Xiaomi Poco Phone M4 Pro 5G Operating System Android 13 My Question or Issue When I join someone elses jam, and I join on their device I can't contr...
Moderator
716 Views
1 replies
0 likes
Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...
Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...
Casual Listener
1366 Views
2 replies
0 likes
Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next song it plays. dolby just creates distortions and ...
Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next...
Casual Listener
13353 Views
25 replies
7 likes
I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...
I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...
Casual Listener
7012 Views
6 replies
3 likes
I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.
I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.
Casual Listener
22842 Views
4 replies
0 likes
PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 16 My Question or IssueSince updating to Android 16 a few weeks ago, the widget no longer appears on Android Auto when playing music or podcasts, when I'm using another app.
Plan Premium Country USA Device Pixel 9 Operating System Android 16 My Question or Issue Since updating to Android 16 a few weeks ago, the widget no longer appears on Android...
Moderator
564 Views
1 replies
0 likes
I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong
I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong
Casual Listener
2725 Views
4 replies
1 likes
PlanPremiumCountryNetherlands DeviceSony ht-st5000 My Question or IssueHi, Since yesterday I am not able to use spotify connect on my soundbar. Soundbar is fully operational and chromecast spotify plugin is working. When I open Spotify on my Android ...
Plan Premium Country Netherlands Device Sony ht-st5000 My Question or Issue Hi, Since yesterday I am not able to use spotify connect on my soundbar...
Regular
8371 Views
24 replies
4 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S7+Operating SystemAndroid 13 My IssuesYour Library tab is left bound and uses the whole width of the screen, while content in Home and Search is contained in a box in the center and doesn't scale to the ...
Plan Premium Country Germany Device Samsung Galaxy S7+ Operating System Android 13 My Issues Your Library tab is left bound and uses the whole width of the screen, while content in ...
Newbie
3072 Views
5 replies
2 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have many local mp3 organized by folders. When trying to add a file to a playlist, Local Files p...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have many ...
Newbie
3624 Views
4 replies
7 likes
I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.
I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.
Newbie
27993 Views
49 replies
22 likes
PlanPremiumCountryIndiaDeviceOneplus 12Operating SystemAndroid 15Software Version CPH2573_15.0.0.860 (EX01V80P01)My Question or IssuePost Sportify version update to 9.0.84.1338 and Android September security update (CPH2573_15.0.0.860 (EX01V80P01) no...
Plan Premium Country India Device Oneplus 12 Operating System Android 15 Software Version CPH2573_15.0.0.860 (EX01V80P01) My Question or Issue Post Sportify version update to 9.0.84.1338 an...
Casual Listener
576 Views
2 replies
0 likes
PlanPremium CountryUA DeviceLG SL9Y Operating System- My Question or IssueI see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it
Plan Premium Country UA Device LG SL9Y Operating System - My Question or Issue I see very noticable pause between tracks when using Googe Cast + S...
Music Fan
534 Views
1 replies
2 likes
Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a strong network, I am always connected to mobile data and won't let me downl...
Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a s...
Moderator
839 Views
2 replies
1 likes
Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online. (I know, I know, but what can I do.).I only tend to update ...
Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online....
Newbie
4560 Views
6 replies
5 likes
