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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106746 Views

26 replies

3 likes

  • 106746 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216372 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216372 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569966 Views

78 replies

3 likes

  • 569966 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469955 Views

577 replies

40 likes

Account
Free
  • 469955 Views
  • 577 replies
  • 40 likes

Superuser Contribution Andriod cannot load and play songs, albums or playlists on Wifi or Mobile Data

PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...

Newbie

Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0   My Question or Issue My spotify app became unable to load any albums or pl...

Dessi

Moderator

1422 Views

3 replies

0 likes

All songs not available
andriod
not loading
  • 1422 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I connect Hitster to spotify Premium?

I tried connecting Hitster to my spotify Premium Account but it only keeps on the 3 dots that show that it's loading and nothing happens even after a longer time period.

Visitor

I tried connecting Hitster to my spotify Premium Account but it only keeps on the 3 dots that show that it's loading and nothing happens even after a longer time period.

MrSteDee

Visitor

12644 Views

12 replies

3 likes

  • 12644 Views
  • 12 replies
  • 3 likes

Superuser Contribution How do I get the cover art of a song to appear when In sharing on WhatsApp?

When I'm sharing a link to a song on WhatsApp messenger no cover art shows upPlan: Premium Device: Galaxy S22 Ultra Android Version: 14

Newbie

When I'm sharing a link to a song on WhatsApp messenger no cover art shows up Plan: Premium Device: Galaxy S22 Ultra Android Version: 14

One_owen

Casual Listener

1835 Views

3 replies

0 likes

  • 1835 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify App cannot be downloaded (Spotify uygulamasını indiremiyorum)

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır.PlanFreeÜlkeTürkiye/TurkeyCihaz(Oppo A15s)İşletim Sistemi(Android 10) Soru veya SorunumEn:Spotify app cannot ...

Visitor

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır. Plan Free Ülke Türkiye/Turkey Cihaz (Oppo A15s) İş...

Roziiiiii

Newbie

1917 Views

3 replies

0 likes

  • 1917 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast starting next episode, or ending, before end of podcast

PlanPremiumCountryUKDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueWhen listening to podcasts, the app is skipping to a different episode before the end. The amount of time varies for podcast, but it's normally 1-3 minutes. The a...

Music Fan

  Plan Premium Country UK Device Google Pixel 8a Operating System Android 16   My Question or Issue When listening to podcasts, the app is skipping to a different episode be...

Eni

Moderator

2956 Views

5 replies

0 likes

Podcasts
  • 2956 Views
  • 5 replies
  • 0 likes

Adding a song to queue adds it in different places depending on queue location

PlanPremiumCountryUnited statesDeviceSamsung s22Operating SystemAndroid My Question or IssueWhen I swipe to add a song to queue from a playlist or search it adds it to the end of queue (how it has normally and always been for me), when I go to an art...

Newbie

Plan Premium Country United states Device Samsung s22 Operating System Android   My Question or Issue When I swipe to add a song to queue from a playlist or search it adds it to the en...

Oxyer

Newbie

3342 Views

9 replies

0 likes

  • 3342 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify what's going on? talk to me, I'm here

Plan"Premium" because in reality it feel like worst than the Free planCountryCanadaDeviceSamsung A50Operating SystemAndroid 11 My Question or IssueWhat's going on? I don't want to judge you but clearly there is a problem. I want to help you and the o...

Roadie

  Plan "Premium" because in reality it feel like worst than the Free plan Country Canada Device Samsung A50 Operating System Android 11   My Question or Issue What's going on? I ...

johnmcmackin

Visitor

5666 Views

17 replies

3 likes

  • 5666 Views
  • 17 replies
  • 3 likes

Spotify displays a bug when the phone is in landscape mode.

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated.Spotify version: 9.07.72.967Phone: Magic6 Pro 

Music Fan

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated. Spotify version: 9.07.72.967 Phone: Magic6 Pro   

Billy-J

Spotify Star

844 Views

3 replies

0 likes

  • 844 Views
  • 3 replies
  • 0 likes

Superuser Contribution Aplicativo muito lento / App very slow

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

Regular

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...

Vasil

Moderator

7804 Views

11 replies

0 likes

  • 7804 Views
  • 11 replies
  • 0 likes

Can't edit song positions

PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15   My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...

Billy-J

Spotify Star

547 Views

1 replies

0 likes

android bug
bug
bug report
edit
issue
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work at all when I use my SD card

PlanSpotify PremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.7.44.968 My Question or IssueThis happened right after a phone update and spotify update. Spotify does not work at all with my SD card. All my playlist...

Casual Listener

Plan Spotify Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.7.44.968   My Question or Issue This happened right after a phone update a...

Yordan

Moderator

14660 Views

29 replies

16 likes

  • 14660 Views
  • 29 replies
  • 16 likes

Superuser Contribution Spotify massive battery drain on samsung phones

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed that my battery suddenly didn't last as long as it d...

Casual Listener

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed t...

Buckeyecal

Newbie

55881 Views

69 replies

8 likes

App & Features
  • 55881 Views
  • 69 replies
  • 8 likes

Superuser Contribution Re: Shared links doesn't work

For some reason I haven’t been able to share content by clicking on the usual icon. When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.

Visitor

For some reason I haven’t been able to share content by clicking on the usual icon.  When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.  &...

Eni

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Remove premium button

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks. https://imgur.com/a/cAQV91f

Newbie

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks.   https://imgur.com/a/cAQV91f

Billy-J

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to manually re-download all my library music???

PlanPremiumCountryUKDeviceHuawei P10Operating System(Android v9) My Question or IssueI had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downloaded music when offline. One of the Community help articles suggested I do ...

Casual Listener

Plan Premium Country UK Device Huawei P10 Operating System (Android v9)   My Question or Issue I had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downl...

OckhamsHammer

Casual Listener

2587 Views

4 replies

2 likes

  • 2587 Views
  • 4 replies
  • 2 likes

My bluetooth earbuds work with everything on my phone except when using Spotify.

PlanPremiumCountryUSADeviceSamsung S24 My Question or IssueMy bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but when selected it plays through the phone speaker. I have the Amazon Music...

Visitor

Plan Premium Country USA Device Samsung S24   My Question or Issue My bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but w...

RayyW0

Spotify Star

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't add a song to my local files playlist.

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...

Casual Listener

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...

ginshi13

Newbie

10176 Views

10 replies

0 likes

  • 10176 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Kids only plays endless loop

PlanSpotify Premium FamilyCountryGermanyDeviceAcer Tablet A3-A40Operating SystemAndroid 6.0 My Question or IssueMy kids like to listen to an audiobook via Spotify Kids when going to bed, which offers a nice selection of stories for them to choose fro...

Casual Listener

Plan Spotify Premium Family Country Germany Device Acer Tablet A3-A40 Operating System Android 6.0   My Question or Issue My kids like to listen to an audiobook via Spotify Kids when g...

BJL9

Newbie

2931 Views

8 replies

2 likes

  • 2931 Views
  • 8 replies
  • 2 likes

Superuser Contribution Lock Screen skip back 15 seconds skips podcasts forwards.

PlanPremiumCountryUKDeviceOnePlus 10 ProOperating SystemOxygen OS 13 (Android) My Question or IssueOn lock screen controls, pressing skip back 15 seconds is instead skipping forwards.

Visitor

Plan Premium Country UK Device OnePlus 10 Pro Operating System Oxygen OS 13 (Android)   My Question or Issue On lock screen controls, pressing skip back 15 seconds is instead skipping ...

Saaabo

Newbie

9496 Views

49 replies

0 likes

  • 9496 Views
  • 49 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle turns on by itself

PlanPremiumCountryUnited States of AmericaDevice(Moto Z4)Operating System(Android 10) My Question or IssueEvery time I start up my Spotify app and select a song to play, shuffle automatically turns on. This is especially annoying when I am trying to ...

Casual Listener

Plan Premium Country United States of America Device (Moto Z4) Operating System (Android 10)   My Question or Issue Every time I start up my Spotify app and select a song to play, shuf...

athousandchiefs

Casual Listener

56495 Views

33 replies

8 likes

  • 56495 Views
  • 33 replies
  • 8 likes