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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6310 Views

0 replies

7 likes

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Superuser Contribution Can't swipe recomanded track to the left to add to the queue like others song

PlanPremiumCountryFranceDeviceXiaomi lite 9 Operating SystemAndroid Oreo My Question or IssueI can't swipe left the recomanded tracks at the bottom of the playlist to add them directly in the Spotify queue.

Visitor

Plan Premium Country France Device Xiaomi lite 9  Operating System Android Oreo   My Question or Issue I can't swipe left the recomanded tracks at the bottom of the playlist ...

Dessi

Moderator

312 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution App slows down in most categories

PlanPremiumCountrySwitzerlansDeviceGalaxy S21 UltraOperating SystemAndroid 14 In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only been the case since last week. I've cleared my cache and don't have battery ...

Visitor

Plan Premium Country Switzerlans Device Galaxy S21 Ultra Operating System Android 14   In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only be...

OscarDC

Moderator

536 Views

3 replies

0 likes

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Solved!!Superuser Contribution Compiling playlists - having to scroll down to find

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's now about 13th from the top. The ones at the top ar...

Newbie

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's ...

Yordan

Moderator

517 Views

1 replies

0 likes

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  • 0 likes

Audio quality on tracks is bad, but the ads are perfectly clear???

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grainy and lower quality.Is there a way to fix this??

Newbie

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grai...

osornios

Spotify Star

400 Views

3 replies

0 likes

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Solved!! after update to 8.9.70.556 the app crash on load

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...

Casual Listener

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...

AnhLuu

Casual Listener

1459 Views

6 replies

0 likes

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Superuser Contribution The Android app freeze when I want to add a song to a playlist

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

Newbie

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

MihailY

Moderator

333 Views

2 replies

0 likes

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Onkyo TX 8150 streaming problem.

I've been using my Onkyo TX 8150 with spotify Connect for streaming music from my android phone app (premium) for a white now. Today out of the sudden the streaming does not work. There is proper connection into the device. Its is visible in the app ...

Casual Listener

I've been using my Onkyo TX 8150 with spotify Connect for streaming music from my android phone app (premium) for a white now.  Today out of the sudden the streaming does not work. There is prop...

terres90

Visitor

3726 Views

28 replies

4 likes

Onkyo TX 8150 streaming
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Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

Visitor

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...

AlejaR

Moderator

6134 Views

3 replies

2 likes

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Superuser Contribution Autoplay not working

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A55 5G

Casual Listener

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A5...

Harleybear

Casual Listener

1555 Views

8 replies

0 likes

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Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

joepur

Visitor

3206 Views

4 replies

0 likes

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Superuser Contribution Latest Spotify mobile update on Android borderline unusable

PlanPremiumCountryUSA DeviceGoogle Pixel pro 8Operating SystemAndroid 14 (August 5 2024 update) My Question or IssueSince I updated Spotify to the most current version in the Google play store to "8.9.68.456" it's been a buggy laggy mess to use daily...

Regular

Plan Premium Country USA  Device Google Pixel pro 8 Operating System Android 14 (August 5 2024 update)   My Question or Issue Since I updated Spotify to the most current version i...

scrollbard

Newbie

2635 Views

3 replies

1 likes

Android
bug
Delay
Lag
Mobile
unusable
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How do I prevent Spotify from opening automatically on startup

Super annoying when it automatically opens and starts playing where it left off

Visitor

Super annoying when it automatically opens and starts playing where it left off

Bittencourt

Spotify Star

969 Views

1 replies

0 likes

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Superuser Contribution Keyboard Disappears from Search When Internet Connects

PlanPremiumCountryUSADeviceGalaxy S20Operating SystemAndroid My Question or IssueWhen first opening the app and searching, the keyboard will disappear suddenly after a brief period, causing me to unintentionally click whatever was behind the keyboard...

Casual Listener

Plan Premium Country USA Device Galaxy S20 Operating System Android   My Question or Issue When first opening the app and searching, the keyboard will disappear suddenly after a brief ...

Maria

Moderator

710 Views

3 replies

0 likes

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Solved!!Superuser Contribution My Music Stops after an ad, and every 10 seconds a New ad gets played,why?

If I want to Listen, and I press on play, I get an ad played, after this ad I only can Listen for 10 seconds befor the music Stops, if I Hit play again, the next ad gets played

Casual Listener

If I want to Listen, and I press on play, I get an ad played, after this ad I only can Listen for 10 seconds befor the music Stops, if I Hit play again, the next ad gets played

Not applicable

1681 Views

3 replies

0 likes

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Solved!! Fade in and out effects when pausing and resuming the songs are absent in android.

As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify improve this, it would be great!PlanPremiumDevicere...

Regular

As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify ...

Amay

Spotify Star

1720 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can't sign in on old spotify versions

PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...

Newbie

Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2   My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...

Ipb87

Newbie

5127 Views

18 replies

1 likes

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  • 1 likes

Superuser Contribution Not connected to WiFi error when it is

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S24 ultraOperating SystemAndroid 14 My issueI generally keep Spotify locked open (so when I 'close all apps', Spotify music keeps playing). Connected to both 5G and WiFi-6, when I want to quickly sear...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S24 ultra Operating System Android 14   My issue I generally keep Spotify locked open (so when I 'close all apps', Spotify music ...

Vasil

Moderator

863 Views

1 replies

0 likes

Connect
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Superuser Contribution Spotify keeps pausing randomly

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that doesn't work

Visitor

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that ...

Vasil

Moderator

501 Views

1 replies

0 likes

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Superuser Contribution Songs don't play

I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the problem. I have the newest update. When closing the app a...

Casual Listener

I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the proble...

do0x3w3alwos1q00tgh7

Visitor

1148 Views

4 replies

1 likes

  • 1148 Views
  • 4 replies
  • 1 likes