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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1040 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution The link to explore the "Fiction" category of podcasts is not working.

Bug for a few months now. Kept waiting for an update so posting.Pixel 6a. Android 14. Spotify App version 8.9.86.551.1. Tap "Search"2. Tap "Podcasts"3. Scroll to the bottom, and tap "See all"4. Under "Arts & Entertainment", tap "Fiction"Expected Beha...

  • Casual Listener
  • Bug for a few months now. Kept waiting for an update so posting. Pixel 6a. Android 14. Spotify App version 8.9.86.551. 1. Tap "Search" 2. Tap "Podcasts" 3. Scroll to the bottom, and tap "See ...
  • isgamus
  • Casual Listener
  • 529 Views
  • 5 replies
  • 2 likes
  • 529 Views
  • 5 replies
  • 2 likes

Superuser Contribution cada vez que abro la canción y me aparece el video de fondo se me buguea

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular y ya probé de todo (desinstale, borre datos) y nad...

  • Visitor
  • cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular...
  • Novy
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Assistant not able to control Spotify?

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device.- I used to be able to stop/close spotify by just swiping away the tile in the drop down menu. Now spotify just keeps play...

  • Casual Listener
  • I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device. - I used to be able to stop/close spotify by just swiping away the ...
  • Naganoble
  • Visitor
  • 6128 Views
  • 17 replies
  • 0 likes
  • 6128 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Music doesn't start when connected to car

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 12/One UI 4.0Spotify Version8.6.98.900 My Question or IssueSince updating to Android 12 (or coincidentally at the same time with a Spotify app update and not related to Android 12 update),...

Google-Play-Music-Adds-an-Option-to-Stop-Automatic-Playback-810x298_c
  • Music Fan
  • Plan Premium Country USA Device Samsung S10 Operating System Android 12/One UI 4.0 Spotify Version 8.6.98.900   My Question or Issue Since updating to Android 12 (or coincidentally a...
  • Giselsa
  • Casual Listener
  • 19067 Views
  • 24 replies
  • 3 likes
  • 19067 Views
  • 24 replies
  • 3 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

  • Casual Listener
  • Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed a...
  • venkatM6
  • Casual Listener
  • 1315 Views
  • 5 replies
  • 0 likes
  • 1315 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jam

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

  • Visitor
  • Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor
  • AlejaR
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution While swiping on the progress bar, the song changes its volume

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the previous volume. Is it my phone's problem?

  • Newbie
  • When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the p...
  • Vasil
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Bom dia, o meu Spotify não reproduz musica, automáticamente.

O meu Spotify deixou de reproduzir musica automáticamente, por exemplo entro na APP, meto a ouvir uma música e depois para e não reproduz mais nenhuma, como é que soluciono o problema com quem é que tenho que falar?

  • Visitor
  • O meu Spotify deixou de reproduzir musica automáticamente, por exemplo entro na APP, meto a ouvir uma música e depois para e não reproduz mais nenhuma, como é que soluciono o problema com quem é que ...
  • Bittencourt
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashing in the background - Samsung Galaxy Tab S7

PlanFree CountryUnited Kingdom DeviceSamsung Galaxy Tab S7 (WiFi) Operating SystemAndroid 13 (One UI 5.1.1) My Question or IssueI've recently started using Spotify again. Unfortunately, whilst listening to music in the background, it will randomly st...

  • Newbie
  • Plan Free   Country United Kingdom   Device Samsung Galaxy Tab S7 (WiFi)   Operating System Android 13 (One UI 5.1.1)   My Question or Issue I've recently started usi...
  • Trabb
  • Visitor
  • 1026 Views
  • 2 replies
  • 0 likes
  • 1026 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

  • Newbie
  • I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...
  • sch5vd
  • Casual Listener
  • 6209 Views
  • 11 replies
  • 32 likes
  • 6209 Views
  • 11 replies
  • 32 likes

Superuser Contribution [Andoid app] Device list in landscape orientation

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or any other solution suitable for landscape oriented a...

  • Visitor
  • I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or a...
  • icebaer72
  • Casual Listener
  • 748 Views
  • 5 replies
  • 0 likes
  • 748 Views
  • 5 replies
  • 0 likes

Superuser Contribution Song preview / album cover not sharing in Facebook app.

When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview sharing on Facebook" posted by asandro but the lin...

  • Casual Listener
  • When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview...
  • Fab-supergoose
  • Casual Listener
  • 766 Views
  • 4 replies
  • 1 likes
  • 766 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

  • Visitor
  • When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...
  • Not applicable
  • 854 Views
  • 2 replies
  • 0 likes
  • 854 Views
  • 2 replies
  • 0 likes

Superuser Contribution Despite auto-play/repeat being enabled, music stops after one song

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play, but it will not continue to the next song.

  • Visitor
  • Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play...
  • Ketrikbeck
  • Newbie
  • 1830 Views
  • 2 replies
  • 1 likes
  • 1830 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Canvas not playing on the Oneplus Open

PlanPremium CountryFrance DeviceOneplus Open CPH2551 Operating SystemOxygen OS 15.0.0.220(EX01) / Android 15 My Question or IssueSo I recently bought the Oneplus Open which is a foldable phone, I did notice that spotify canvas aren't playing, im assu...

  • Regular
  • Plan Premium   Country France   Device Oneplus Open CPH2551   Operating System Oxygen OS 15.0.0.220(EX01) / Android 15   My Question or Issue So I recently bought the...
  • koukou67
  • Regular
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play selected album

PlanFreeCountryUKDeviceHonor playOperating SystemAndroid 9 Hi When I select an album to play via the Spotify app it plays a random song by the artist from a random album. The next song is then by the same artist but another random album. I've tried r...

  • Casual Listener
  • Plan Free Country UK Device Honor play Operating System Android 9   Hi   When I select an album to play via the Spotify app it plays a random song by the artist from a random alb...
  • Not applicable
  • 1598 Views
  • 5 replies
  • 0 likes
  • 1598 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution When I skip the time of the track the volume turns down for a second, then it comes back at normal.

PlanPremiumCountryBrazilDeviceSamsung Galaxy A71Operating SystemAndroid 13, One UI 5.1My Question or IssueThis might be a feature, but since it bothers me, I'd like to report it here. When I skip the time of a song (like to 0m54s - 2m17s), the volume...

  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy A71 Operating System Android 13, One UI 5.1 My Question or Issue This might be a feature, but since it bothers me, I'd like to report it he...
  • Petrosilia
  • Visitor
  • 2968 Views
  • 10 replies
  • 1 likes
  • 2968 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Music keeps playing when I disconnect from Bluetooth

During the last few days whenever I disconnect my phone from Bluetooth Spotify keeps playing the music. Using a Motorola Moto G54, I have tried uninstalling and reinstalling the app but this hasn't worked.

  • Visitor
  • During the last few days whenever I disconnect my phone from Bluetooth Spotify keeps playing the music. Using a Motorola Moto G54, I have tried uninstalling and reinstalling the app but this hasn't w...
  • Not applicable
  • 4701 Views
  • 2 replies
  • 0 likes
  • 4701 Views
  • 2 replies
  • 0 likes

can't view full playlist descriptions

title. can't view more than two lines of text on any playlist descriptions. there's no "..." at the end, it just cuts off at the last word that fits within the two lines.version: 8.8.14.575plan: premiumandroid: 13 (one ui 5)model: samsung s20 fe 5g

  • Visitor
  • title. can't view more than two lines of text on any playlist descriptions. there's no "..." at the end, it just cuts off at the last word that fits within the two lines. version: 8.8.14.575 plan...
  • fmullan
  • Newbie
  • 4412 Views
  • 3 replies
  • 4 likes
  • 4412 Views
  • 3 replies
  • 4 likes

Superuser Contribution Spotify Kids account problem to listen simultaneously on innioasis G1 devices

Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain:We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids account linked to our family plan. However, when they use them at...

  • Casual Listener
  • Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain: We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids acc...
  • AlejaR
  • Moderator
  • 698 Views
  • 4 replies
  • 0 likes
  • 698 Views
  • 4 replies
  • 0 likes