Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114622 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230376 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589540 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484501 Views
580 replies
42 likes
133.pngPlanPremiumCountryUnited StatesDeviceGoggle Pixel 8 ProOperating SystemAndroid 16 Open Beta My Question or IssuePodcasts will not allow me to search for episodes. UI is overalapping the back arrow. See attached picture. App version 9.0.76.1126
133.png Plan Premium Country United States Device Goggle Pixel 8 Pro Operating System Android 16 Open Beta My Question or Issue Podcasts will not allow me to search for episodes. UI...
Moderator
415 Views
1 replies
0 likes
Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...
Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...
Spotify Star
341 Views
1 replies
0 likes
Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cumbersome and unfriendly) is to start it up on my wat...
Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cum...
Moderator
865 Views
5 replies
0 likes
This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’s spotty and will completely cut out all together. ...
This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’...
Moderator
510 Views
1 replies
0 likes
PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...
Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.) My Question or Issue Up until recently, ...
Newbie
6039 Views
27 replies
0 likes
PlanPremiumCountryJapanDevice(Jelly Star)Operating System(android13.) My Question or IssueHi everyone,When using Android Auto, only a few of the playlists in my library show up.Is anyone else experiencing the same issue? If you’ve found a solution, I...
Plan Premium Country Japan Device (Jelly Star) Operating System (android13.) My Question or Issue Hi everyone, When using Android Auto, only a few of the playlists in my library sho...
Spotify Star
259 Views
1 replies
1 likes
I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding. the other issue is that the podcast duration and time remaining is no longer sh...
I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding. the other issue ...
Moderator
900 Views
1 replies
0 likes
Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar solucionar el problema. Al intentar abrirla de nue...
Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar...
Moderator
554 Views
1 replies
0 likes
PlanPremiumCountryUKDevicemoto g32Operating Systemandroid 13My Question or IssueFrequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play music, other times after an hour. Occasionally will happen multiple ...
Plan Premium Country UK Device moto g32 Operating System android 13 My Question or Issue Frequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play...
Music Fan
2351 Views
16 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceNothing Phone (3a)Operating SystemAndroid 15 (Nothing OS 3.2) My Question or IssueI own a pair of Moondrop Kato IEMs with the FreeDSP cable to make usage with my phone better. With my old Samsung phone I had no ...
Plan Premium Country The Netherlands Device Nothing Phone (3a) Operating System Android 15 (Nothing OS 3.2) My Question or Issue I own a pair of Moondrop Kato IEMs with the FreeDSP c...
298 Views
0 replies
0 likes
When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically.Temporarily I have disconnected audio permission from my phone bluetooth settings so as too any audio except phone calls is not ...
When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically. Temporarily I have disconnected audio permission from my phone bluetooth se...
Casual Listener
7088 Views
8 replies
1 likes
PlanPremiumCountryGreeceDevicePOCO C65Operating SystemAndroid 15 My Question or IssueThis issue has percisted for 2 months.What doesnt work: RebootingReinstalling the appClean delete of the app then reinstallADB fixes
Plan Premium Country Greece Device POCO C65 Operating System Android 15 My Question or Issue This issue has percisted for 2 months. What doesnt work: Rebooting Reinstalling ...
Casual Listener
349 Views
2 replies
0 likes
PlanPremiumCountry DeviceSamsung tab s9 feOperating SystemAndroid My Question or IssueI noticed that the canvas feature does not work on my tablet, I searched online and it said maybe that's because of where I live. But it works perfectly on my phone...
Plan Premium Country Device Samsung tab s9 fe Operating System Android My Question or Issue I noticed that the canvas feature does not work on my tablet, I searched onli...
Moderator
799 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevicePhilips 55POS5002 Android TV(TPM171E)Operating SystemAndroid TV 8.0.0Spotify App Version1.83.3 My Question or Issue The new video playback feature seems like a nice idea but my TV stops playback and needs to buffer if a...
Plan Premium Country Germany Device Philips 55POS5002 Android TV(TPM171E) Operating System Android TV 8.0.0 Spotify App Version 1.83.3 My Question or Issue The new video pl...
Regular
8189 Views
8 replies
35 likes
when I chose podcast in up "all. music. podcast"(feed) and then following app crashes and closes.
when I chose podcast in up "all. music. podcast"(feed) and then following app crashes and closes.
Spotify Star
237 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 8Operating SystemAndroid 15Spotify Version9.0.18.604 My Question or IssueWhen searching within a playlist, the back arrow on the bottom of the Android screen used to collapse the keyboard, but you would still b...
Plan Premium Country USA Device Google Pixel 8 Operating System Android 15 Spotify Version 9.0.18.604 My Question or Issue When searching within a playlist, the back arrow on the b...
Casual Listener
1628 Views
7 replies
2 likes
PlanPremiumCountryCanadaDevicePixel 8 ProOperating SystemAndroid 15 My Question or IssueWhen Smart Shuffle is turned on in my Liked Library, it prevents me from playing certain songs. When clicking the song, nothing happens, just stops playing anythi...
Plan Premium Country Canada Device Pixel 8 Pro Operating System Android 15 My Question or Issue When Smart Shuffle is turned on in my Liked Library, it prevents me from playing certa...
Moderator
621 Views
3 replies
0 likes
PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...
Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0 My Question or Issue My spotify app became unable to load any albums or pl...
Moderator
1478 Views
3 replies
0 likes
I tried connecting Hitster to my spotify Premium Account but it only keeps on the 3 dots that show that it's loading and nothing happens even after a longer time period.
I tried connecting Hitster to my spotify Premium Account but it only keeps on the 3 dots that show that it's loading and nothing happens even after a longer time period.
Visitor
13096 Views
12 replies
3 likes
When I'm sharing a link to a song on WhatsApp messenger no cover art shows upPlan: Premium Device: Galaxy S22 Ultra Android Version: 14
When I'm sharing a link to a song on WhatsApp messenger no cover art shows up Plan: Premium Device: Galaxy S22 Ultra Android Version: 14
Casual Listener
1931 Views
3 replies
0 likes
