Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...
After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...
Casual Listener
1487 Views
6 replies
0 likes
It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)
It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)
Moderator
341 Views
2 replies
0 likes
I've been using my Onkyo TX 8150 with spotify Connect for streaming music from my android phone app (premium) for a white now. Today out of the sudden the streaming does not work. There is proper connection into the device. Its is visible in the app ...
I've been using my Onkyo TX 8150 with spotify Connect for streaming music from my android phone app (premium) for a white now. Today out of the sudden the streaming does not work. There is prop...
Visitor
3846 Views
28 replies
4 likes
When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...
When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...
Moderator
6450 Views
3 replies
2 likes
My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A55 5G
My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A5...
Casual Listener
1583 Views
8 replies
0 likes
I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...
I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...
Visitor
3292 Views
4 replies
0 likes
PlanPremiumCountryUSA DeviceGoogle Pixel pro 8Operating SystemAndroid 14 (August 5 2024 update) My Question or IssueSince I updated Spotify to the most current version in the Google play store to "8.9.68.456" it's been a buggy laggy mess to use daily...
Plan Premium Country USA Device Google Pixel pro 8 Operating System Android 14 (August 5 2024 update) My Question or Issue Since I updated Spotify to the most current version i...
Newbie
2675 Views
3 replies
1 likes
Super annoying when it automatically opens and starts playing where it left off
Super annoying when it automatically opens and starts playing where it left off
Spotify Star
989 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S20Operating SystemAndroid My Question or IssueWhen first opening the app and searching, the keyboard will disappear suddenly after a brief period, causing me to unintentionally click whatever was behind the keyboard...
Plan Premium Country USA Device Galaxy S20 Operating System Android My Question or Issue When first opening the app and searching, the keyboard will disappear suddenly after a brief ...
Moderator
720 Views
3 replies
0 likes
If I want to Listen, and I press on play, I get an ad played, after this ad I only can Listen for 10 seconds befor the music Stops, if I Hit play again, the next ad gets played
If I want to Listen, and I press on play, I get an ad played, after this ad I only can Listen for 10 seconds befor the music Stops, if I Hit play again, the next ad gets played
Not applicable
1777 Views
3 replies
0 likes
As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify improve this, it would be great!PlanPremiumDevicere...
As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify ...
Spotify Star
1778 Views
1 replies
0 likes
PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...
Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2 My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...
Newbie
5381 Views
18 replies
1 likes
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S24 ultraOperating SystemAndroid 14 My issueI generally keep Spotify locked open (so when I 'close all apps', Spotify music keeps playing). Connected to both 5G and WiFi-6, when I want to quickly sear...
Plan Premium Country Netherlands Device Samsung Galaxy S24 ultra Operating System Android 14 My issue I generally keep Spotify locked open (so when I 'close all apps', Spotify music ...
Moderator
872 Views
1 replies
0 likes
On a Google pixel 6 that has 68 GB or storage on use
On a Google pixel 6 that has 68 GB or storage on use
Spotify Star
303 Views
1 replies
0 likes
I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that doesn't work
I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that ...
Moderator
507 Views
1 replies
0 likes
I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the problem. I have the newest update. When closing the app a...
I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the proble...
Visitor
1161 Views
4 replies
1 likes
I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...
I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I r...
Regular
806 Views
6 replies
0 likes
PlanPremiumCountrySouth KoreaDeviceGalaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th genOperating Systemandroid14 (oneui6.1), ios17My Question or IssueThe background effects on the background when you chooze a playlist doesn't seem to appear properl...
Plan Premium Country South Korea Device Galaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th gen Operating System android14 (oneui6.1), ios17 My Question or Issue The background effect...
Moderator
473 Views
1 replies
0 likes
Plan: FreeCountry: MexicoDevice: Motorola Moto G9 PlayOperating System: Android 10My Question or IssueSo this issue is from my mom's phone, basically when she tries to search for something it says that there is no Internet connection, when on the sam...
Plan: Free Country: Mexico Device: Motorola Moto G9 Play Operating System: Android 10 My Question or Issue So this issue is from my mom's phone, basically when she tries to search for something ...
Moderator
6830 Views
5 replies
0 likes
PlanFreeCountryUSA DeviceGoogle Pixel 6AOperating SystemAndroid 14 My Question or IssueI recently had to factory reset my phone and now when I go to search on android auto it only brings up the keyboard and does not have the little microphone to star...
Plan Free Country USA Device Google Pixel 6A Operating System Android 14 My Question or Issue I recently had to factory reset my phone and now when I go to search on android ...
Moderator
1298 Views
4 replies
0 likes
