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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

379170 Views

541 replies

34 likes

Account
Free
  • 379170 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7709 Views

0 replies

7 likes

  • 7709 Views
  • 0 replies
  • 7 likes

Superuser Contribution Voice to Text Samsung not working

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy S23+Operating System My Question or IssueIn Spotify the Voice to text feature for Samsung is greyed out. I have tried to switch it to the google voice to text and it is still greyed out. I have tru...

Newbie

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy S23+ Operating System     My Question or Issue In Spotify the Voice to text feature for Samsung is greyed out.  I ha...

ViThor

Casual Listener

837 Views

2 replies

0 likes

  • 837 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Voice type

I have a paid spotify account. I am using Spotify on an Android device. I am not able to do voice typing to search nor have I been able to for quite a while. I have tried the native Samsung keyboard, Google's keyboard, and Microsoft swiftkey. While I...

Casual Listener

I have a paid spotify account. I am using Spotify on an Android device. I am not able to do voice typing to search nor have I been able to for quite a while. I have tried the native Samsung keyboard,...

ViThor

Casual Listener

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Re: The Spotify free version in my tablet is the same of the mobile version

Spotify free on my tablet is different than my phone on tablet, i can choose any song and put it on loop. But in Phone i have to PAY to do the same!

Visitor

Spotify free on my tablet is different than my phone on tablet, i can choose any song and put it on loop.  But in Phone i have to PAY to do the same!

Not applicable

3449 Views

2 replies

1 likes

  • 3449 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove duplicate songs from Playlist feature

When you make a Playlist, press "add songs", swipe over to liked songs, and begin adding songs, the songs you added will disappear, then reappear with a + beside the song as if it was never added to the Playlist when you're scrolling through you're l...

Visitor

When you make a Playlist, press "add songs", swipe over to liked songs, and begin adding songs, the songs you added will disappear, then reappear with a + beside the song as if it was never added to ...

Yordan

Moderator

1371 Views

1 replies

1 likes

  • 1371 Views
  • 1 replies
  • 1 likes

Superuser Contribution Push notifications have stopped working on my phone for no apparent reason

I have push notifications turned on on my phone for new episodes of podcasts I follow, and up until last week they were working fine, I have just spent a long time for the second time in a week, on a support chat trying to troubleshoot why they have ...

Casual Listener

I have push notifications turned on on my phone for new episodes of podcasts I follow, and up until last week they were working fine, I have just spent a long time for the second time in a week, on a...

eliabramzon

Newbie

1649 Views

8 replies

2 likes

  • 1649 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution spotify not playing offline

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

Casual Listener

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

JoshuaJoshtheJosh

Casual Listener

31500 Views

14 replies

2 likes

  • 31500 Views
  • 14 replies
  • 2 likes

Superuser Contribution Alexa's not showing on Spotify app anymore.

PlanPremiumCountryUSADeviceGoogle Pixel 5aOperating SystemAndroid 12 My Question or IssueEverything was peachy just over a week ago and then BAM, I cannot see any of my 7 echos on the Spotify app. I can talk to Alexa and she will play anything as nor...

Visitor

Plan Premium Country USA Device Google Pixel 5a Operating System Android 12   My Question or Issue Everything was peachy just over a week ago and then BAM, I cannot see any of my 7 ech...

Sonice

Casual Listener

217129 Views

44 replies

13 likes

  • 217129 Views
  • 44 replies
  • 13 likes

Superuser Contribution WEIRD ANDROID APP ISSUE (PREMIUM FEATURES).

Plan Free/Premium Country SPAIN Device Galaxy S20 Ultra / Galaxy Tab S7+ Operating System (Android 13, both devices) My Question or Issue: Spotify app downloaded from Play Store in both devices. I DIDN'T UPDATE TO PREMIUM. The weird issue is, when I ...

Casual Listener

Plan Free/Premium   Country SPAIN   Device Galaxy S20 Ultra / Galaxy Tab S7+   Operating System (Android 13, both devices)       My Question ...

JordiGTR

Casual Listener

547 Views

4 replies

0 likes

  • 547 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot use SD card - read the sticky and tried lots

Hi,So - my Xperia filled up it's internal memory (10GB free when the spotify cache is removed), so I want to use the SD card (59GB free). I've read the sticky and tried: Uninstalling the appRemoving the com.spotifyetc folders from the SD card and the...

Visitor

Hi, So - my Xperia filled up it's internal memory (10GB free when the spotify cache is removed), so I want to use the SD card (59GB free). I've read the sticky and tried:   Uninstalling the ...

Not applicable

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution The music quality on my spotify app is worse than that on spotify lite app.

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on both apps. So to check what was going on I download...

Casual Listener

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on ...

jdrch

Newbie

37369 Views

12 replies

5 likes

  • 37369 Views
  • 12 replies
  • 5 likes

Superuser Contribution Unable to change "remove played episode" settings in podcasts

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it PlanPremiumCountryCanadaDevicePoxel 9 pro xlOperating System(iOS 10, Android O...

Casual Listener

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it    Plan Premiu...

Teddy12345

Casual Listener

1439 Views

8 replies

5 likes

  • 1439 Views
  • 8 replies
  • 5 likes

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I created, both new accounts had no issues using the DJ...

Regular

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I cr...

Westenisme

Visitor

2434 Views

4 replies

2 likes

Account
Premium
  • 2434 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify prevents android phone from auto-locking

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown.- it does not lock when some video is playing (eg tiles with moving pictures) there should be a difference in video that...

Visitor

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown. - it does not lock when some video is playing (eg tiles with moving...

Kangaroo857

Music Fan

7743 Views

48 replies

4 likes

  • 7743 Views
  • 48 replies
  • 4 likes

Superuser Contribution Using Spotify offline with Android phone in car

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 12? My Question or IssueHello, I recently downloaded my playlists to play offline in my car to avoid using Data. I noticed however, that the quality of the songs are worse when p...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 12?   My Question or Issue Hello,   I recently downloaded my playlists to play offline in my car t...

redorav

Casual Listener

1888 Views

5 replies

1 likes

  • 1888 Views
  • 5 replies
  • 1 likes

Superuser Contribution Player controls in my notifications panel not working ?

PlanPremiumCountryCanadaDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue I am not able to like/unlike, rewind, pause, or skip forward using the player controls that popup in the my notifications, example shown the image, whenev...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   I am not able to like/unlike, rewind, pause, or skip forward using th...

Yordan

Moderator

1524 Views

5 replies

0 likes

  • 1524 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't set up voice controls.

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and everywhere else I could think of. I'm using Android 12 ...

Regular

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and ever...

Drose60

Newbie

5340 Views

18 replies

1 likes

  • 5340 Views
  • 18 replies
  • 1 likes

Superuser Contribution Automatically switches device but only when I'm listening podcast

I have spotify on my work laptop which I listen to music while working.If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify constantly switches to the laptop device and stops play...

Music Fan

I have spotify on my work laptop which I listen to music while working. If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify co...

k_no

Newbie

24718 Views

85 replies

8 likes

  • 24718 Views
  • 85 replies
  • 8 likes

Solved!!Superuser Contribution Android app showing blank window only

PlanPremiumCountryUSADeviceChromebookOperating SystemCurrent Chrome My Question or IssueMy son is using the Spotify app on his chrome book in a child account that has parental controls enabled.All websites are blocked, except those in a white list. S...

Regular

Plan Premium Country USA Device Chromebook Operating System Current Chrome   My Question or Issue My son is using the Spotify app on his chrome book in a child account that has parenta...

msa_socal

Regular

1954 Views

8 replies

0 likes

  • 1954 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music played from the Queue is not reflected in the "Recently Played" list

Old Man trying to use Spotify here.....I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that.My "Recently Played" list only displays thing that I play, and no...

Casual Listener

Old Man trying to use Spotify here..... I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that. My "Recent...

Nuktuk

Gig Goer

2024 Views

2 replies

0 likes

  • 2024 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists will randomly start playing in some random order even when shuffle is off

Plan : PremiumCountry : USA Device : Pixel 7 ProOperating System : Android 13 My Question or Issue I have a playlist that I add music new music to and want to listen to albums in the order they were intended. However, Spotify will randomly decide to ...

Regular

Plan : Premium Country : USA   Device : Pixel 7 Pro Operating System : Android 13    My Question or Issue   I have a playlist that I add music new music to and want t...

mat-simon

Casual Listener

3747 Views

7 replies

1 likes

  • 3747 Views
  • 7 replies
  • 1 likes