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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 198 Views
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  • 4 likes

Superuser Contribution Spotify crashes when being inside of app or when opening the song details / Lineage OS 20

PlanFreeCountryPolandDeviceSamsung Galaxy SIII GT-I9300 (1gb of ram)Operating SystemLineage OS 20 CROM (with Android 13, non-root) My Question or IssueWhen i try to open the app, open the song details or just try to do anything in the app i can't swi...

  • Casual Listener
  •   Plan Free Country Poland Device Samsung Galaxy SIII GT-I9300 (1gb of ram) Operating System Lineage OS 20 CROM (with Android 13, non-root)   My Question or Issue When i try to o...
  • Eni
  • Moderator
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I clear queue on Android!??

I'm computer literate, i promise, but find the Spotify interface among the worst i've ever had to deal with. I'm on Android. If I choose songs to play, when they finish it goes on to start playing recommendations (which i don't want as it means i can...

  • Visitor
  • I'm computer literate, i promise, but find the Spotify interface among the worst i've ever had to deal with.   I'm on Android. If I choose songs to play, when they finish it goes on to start p...
  • Joan
  • Moderator
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Spotify won't play more than 1 song

Hey everybody,I hope you can help me!My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next song playing. I checked, but all autoplay functions are on...

  • Casual Listener
  • Hey everybody, I hope you can help me! My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next son...
  • Gab1er
  • Newbie
  • 3035 Views
  • 5 replies
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  • 3035 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android App - Unusable] Stops playing randomly since last update.. and other issues

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid 9 w/ One UI 1.0 My Question or IssueFor a few days now, Spotify keeps randomly stopping music in various different ways:1. Spotify playing in background > Lock device > Spotify st...

  • Newbie
  • Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android 9 w/ One UI 1.0   My Question or Issue For a few days now, Spotify keeps randomly stopping music in variou...
  • Ethan58
  • Visitor
  • 37165 Views
  • 16 replies
  • 22 likes
  • 37165 Views
  • 16 replies
  • 22 likes

Solved!!Superuser Contribution Music plays without sound under unknown conditions.

PlanPremiumCountryPoland DeviceXiaomi 13Operating SystemMiUi 14.0.6 Android 14 My Question or IssueOn older versions, everything worked fine. But not long ago I updated the client for Spotify wrapped and after that I started having problems playing m...

  • Regular
  • Plan Premium Country Poland  Device Xiaomi 13 Operating System MiUi 14.0.6 Android 14   My Question or Issue On older versions, everything worked fine. But not long ago I updated...
  • ferdif1
  • Casual Listener
  • 1988 Views
  • 16 replies
  • 0 likes
  • 1988 Views
  • 16 replies
  • 0 likes

Superuser Contribution Galaxy Buds3

Hi,Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij phone. In Settings i dont have the options Media shared ...

  • Visitor
  • Hi, Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij pho...
  • OscarDC
  • Moderator
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I take pictures

Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.

  • Regular
  • Hi!   I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
  • zumba29
  • Visitor
  • 4854 Views
  • 6 replies
  • 1 likes
  • 4854 Views
  • 6 replies
  • 1 likes

Superuser Contribution Remove "liked songs" playlist from app

How do I remove the "liked songs" playlist? It doesn't show up on the desktop, but shows up on my app. I have my playlists specifically organized, and I do not like, or want, this playlist to show!

  • Newbie
  • How do I remove the "liked songs" playlist? It doesn't show up on the desktop, but shows up on my app. I have my playlists specifically organized, and I do not like, or want, this playlist to show! ...
  • Rim4
  • Gig Goer
  • 76171 Views
  • 22 replies
  • 25 likes
  • 76171 Views
  • 22 replies
  • 25 likes

Superuser Contribution Application crashes on Android after last update on Nov 2024

PlanPremiumCountryCzech RepDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 One UI 6.1 My Question or IssueHello,after last update a few days ago in Nov 2024 application started crashing. If open app after some time and try to do something, s...

  • Casual Listener
  • Plan Premium Country Czech Rep Device Samsung Galaxy S21 FE 5G Operating System Android 14 One UI 6.1   My Question or Issue Hello, after last update a few days ago in Nov 2024 applic...
  • TiRED47
  • Casual Listener
  • 987 Views
  • 6 replies
  • 1 likes
  • Android
  • 987 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playlists appear empty in the mobile app after switching plans

PlanSwitched to FreeCountryIndiaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 - One UI 6.1 My Question or IssueI recently switched to the free plan from a Premium Individual plan earlier. I am moving to a different country and was planning...

  • Casual Listener
  • Plan Switched to Free Country India Device Samsung Galaxy S22 Ultra Operating System Android 14 - One UI 6.1   My Question or Issue I recently switched to the free plan from a Premium ...
  • 4zeee
  • Visitor
  • 3779 Views
  • 4 replies
  • 0 likes
  • 3779 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify starts playing music by opening the app

PlanPremiumCountrySwitzerlandDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueHey there, everytime I open the Spotify app, it automatically starts playing music. I don't want that and I haven't found a solution so far. Thank you ...

  • Casual Listener
  • Plan Premium Country Switzerland Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue Hey there, everytime I open the Spotify app, it automatically starts playin...
  • mitzyd118
  • Newbie
  • 3469 Views
  • 15 replies
  • 6 likes
  • 3469 Views
  • 15 replies
  • 6 likes

Superuser Contribution Selected song in Liked Songs only plays if in first position

Spotify App Version : 8.9.86.551PlanPremiumCountryFranceDeviceBlackberry stv100-4Operating SystemAndroid 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068 My Question or IssueWhen I select a song in "Liked Songs" the played song is ...

  • Casual Listener
  • Spotify App Version : 8.9.86.551 Plan Premium Country France Device Blackberry stv100-4 Operating System Android 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068   M...
  • _bert
  • Casual Listener
  • 310 Views
  • 4 replies
  • 0 likes
  • 310 Views
  • 4 replies
  • 0 likes

Superuser Contribution On my Spotify app and browser, I can't view any pages other than the search

I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, podcast, my profile, or any other page, the page says...

  • Casual Listener
  • I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, po...
  • 31xyfc72dnqkop45uoa7
  • Visitor
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
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Superuser Contribution Now playing notification not appearing

Hi,I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that displayed the same information as is shown on the lock screen ...

  • Casual Listener
  • Hi, I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that display...
  • TitanLeft
  • Newbie
  • 1631 Views
  • 6 replies
  • 0 likes
  • 1631 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android Auto - Playlists Not Up To Date When Selected

For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is stuck on the previous week. I have to go onto my p...

  • Regular
  • For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is...
  • Ivelina
  • Moderator
  • 1681 Views
  • 11 replies
  • 2 likes
  • 1681 Views
  • 11 replies
  • 2 likes

Superuser Contribution Inability to sign in on phone.

PlanPremiumCountrySingaporeDeviceHonor X9b 5GOperating SystemMagicOS 8.0 My Question or IssueI've been trying to login to my Spotify account for a while, and looking up many tutorials on how to solve the issue, but most have not helped, so I'm coming...

  • Visitor
  • Plan Premium Country Singapore Device Honor X9b 5G Operating System MagicOS 8.0   My Question or Issue I've been trying to login to my Spotify account for a while, and looking up many ...
  • Ivelina
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wrapped 2021 not showing personal tracks

So as in the image i uploaded you can see that it won't show my spotify wrapped 2021, only the global one. My app has been up to date so that's not the problem, reinstalled the app and that didn't work also. If anyone could help me out please leave a...

  • Newbie
  • So as in the image i uploaded you can see that it won't show my spotify wrapped 2021, only the global one.   My app has been up to date so that's not the problem, reinstalled the app and tha...
  • Autumn_alt
  • Visitor
  • 1767 Views
  • 4 replies
  • 1 likes
  • 1767 Views
  • 4 replies
  • 1 likes

Superuser Contribution why does selecting spotify's settings restart my phone?

every time i try to change settings within spotify, i go touch the button to access settings, then my phone flashes a blue stripe on the bottom of the screen and my phone turns off and restarts. i realise that my storage is basically full but playing...

  • Newbie
  • every time i try to change settings within spotify, i go touch the button to access settings, then my phone flashes a blue stripe on the bottom of the screen and my phone turns off and restarts. i re...
  • AlejaR
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes