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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5097 Views

0 replies

6 likes

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Superuser Contribution Spotify pausing when phone locked or unlocked

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueWhenever Spotify is playing through either the speakers or through Bluetooth headphones, either: The device is locked and screen turned off and 5-15 se...

Regular

Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue Whenever Spotify is playing through either the speakers or through Bluetoot...

CatGirlCarGirl

Newbie

21762 Views

21 replies

9 likes

  • 21762 Views
  • 21 replies
  • 9 likes

I need to submit a bug and report.

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

Newbie

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? 🙂 Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

robertquigley

Newbie

393 Views

2 replies

0 likes

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Superuser Contribution My google pixel uses Spotify for my alarm music, how do I choose the songs?

Every morning I get woken up to songs by 'Grimes' that I've never actually listened to and they're kinda creepy, I like a couple of her songs but I can't work out how to change what the alarm plays, I asked the Google community and they said it's a S...

Visitor

Every morning I get woken up to songs by 'Grimes' that I've never actually listened to and they're kinda creepy, I like a couple of her songs but I can't work out how to change what the alarm plays, ...

Not applicable

3531 Views

4 replies

0 likes

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Solved!!Superuser Contribution Spotify app crashes in background when screen is turned off.

PlanPremiumCountryUnited StatesDeviceLG V60ThinQOperating SystemAndroid 13 My Question or IssueI recently performed a system update which updated my Spotify player while in the background. Originally I thought this was just an aesthetic choice but I ...

Casual Listener

  Plan Premium Country United States Device LG V60ThinQ Operating System Android 13   My Question or Issue I recently performed a system update which updated my Spotify player wh...

Pros_Rok

Visitor

7946 Views

4 replies

1 likes

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Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

Casual Listener

Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...

user-removed

Not applicable

2584 Views

10 replies

3 likes

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  • 10 replies
  • 3 likes

Superuser Contribution Equalizer Preset Names: Typo, or Easter Egg?

So, did I find an Easter Egg, or did a dev just do something silly with strings or what? Equalizer options includeClassicalDanceicalFlateicalHip HopetalJazzHopetalPopzHopetal PlanPremium FamilyCountryUSA DevicePixel 9 Pro XlOperating SystemAndroid 15

Newbie

So, did I find an Easter Egg, or did a dev just do something silly with strings or what?   Equalizer options include Classical Danceical Flateical Hip Hopetal JazzHopetal PopzHopetal &n...

Dessi

Moderator

257 Views

1 replies

0 likes

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Superuser Contribution eu queria mudar o tema/modo do Spotify para branco, não consigo fazer isso

eu queria mudar o tema / modo do Spotify para branco/light , tentei várias vezes fazer ele voltar a ser branco e não consiguir. Meu celular é um Android e todos os vídeos que vi é um iPhone, ou seja , não conseguia nem fazer a metade das coisas que u...

Newbie

eu queria mudar o tema / modo do Spotify para branco/light , tentei várias vezes fazer ele voltar a ser branco e não consiguir. Meu celular é um Android e todos os vídeos que vi é um iPhone, ou seja ...

Eni

Moderator

1300 Views

1 replies

0 likes

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Superuser Contribution My shuffle won't stop I don't want it

Just renewed my premium and it started with shuffle and I couldn't turn it off

Visitor

Just renewed my premium and it started with shuffle and I couldn't turn it off

Eni

Moderator

294 Views

1 replies

0 likes

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Superuser Contribution I want to log into Spotify on my Nvidia Shield TV. Can't pair with a phone

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

Visitor

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

Vasil

Moderator

341 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify stops playing every 2 minutes

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops. The first time I can get it to play again by unloc...

Visitor

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops....

Maria

Moderator

21703 Views

6 replies

0 likes

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Superuser Contribution Songs in my Liked songs taking a very long time(>10 sec) to respond when i play

PlanPremium studentCountrySouth AfricaDeviceHisense E50(RAM 4GB, ROM 64GB)Operating SystemAndroid 11 My Question or IssueHi community. hope you guys are doing well. I am here for help because this is an ongoing issues since end of February. Whenever ...

Regular

Plan Premium student Country South Africa Device Hisense E50(RAM 4GB, ROM 64GB) Operating System Android 11   My Question or Issue Hi community. hope you guys are doing well.   ...

aleballos

Visitor

4685 Views

20 replies

1 likes

Other
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Superuser Contribution A pop up

PlanPremiumCountryJapanDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 13 My Question or IssueA Pop up "Added to Liked Songs" is blocking the "Done" button (though you can swipe it out). I think this pop up position is a little bit annoying tbh...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy S20 Ultra Operating System Android 13   My Question or Issue A Pop up "Added to Liked Songs" is blocking the "Done" button (though you...

MihailY

Moderator

307 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify automatically switches audio quality to low

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back. PlanPremiumCountrySwedenDeviceGoogle Pixel 7 ProOperating SystemAndroid 15

Regular

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back.   Plan Premium Country Sweden Device Google Pixe...

MihailY

Moderator

1162 Views

13 replies

0 likes

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Superuser Contribution Why can't I watch video once my phone links to car Bluetooth?

When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn car mode off and still no option for video. Very an...

Casual Listener

When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn ...

dasfunky77

Casual Listener

3843 Views

9 replies

1 likes

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Solved!!Superuser Contribution Unhide song

How do I Unhide a song in the android Spotify app. I accidentally clicked the - minus sign next to a song while it was playing which gave me the message song hidden. Also, just to clarify, I'm not talking about a plalist. Galaxy s8

Casual Listener

How do I Unhide a song in the android Spotify app. I accidentally clicked the - minus sign next to a song while it was playing which gave me the message song hidden. Also, just to clarify, I'm not ta...

Not applicable

311615 Views

58 replies

11 likes

Unhide
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How can I remove singular songs from my Queue?

After the new update (Version 9.0.12.567) I can't select songs in my current queue. If I want to remove singular songs from my Queue, I have to remove the whole one. Really annoying

Visitor

After the new update (Version 9.0.12.567) I can't select songs in my current queue. If I want to remove singular songs from my Queue, I have to remove the whole one. Really annoying

Amay

Spotify Star

238 Views

1 replies

0 likes

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Superuser Contribution Songs stop and progress bar returns to start.

PlanPremiumCountryUKDevice Samsung Galaxy A25Operating System Android My Question or IssueThis has been happening for the past few months. Songs will suddenly stop and the progress bar will go back to 0:01 second in. This usually happens on the final...

Regular

  Plan Premium Country UK Device  Samsung Galaxy A25 Operating System  Android   My Question or Issue This has been happening for the past few months. Songs will sudden...

Ivelina

Moderator

784 Views

6 replies

0 likes

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Superuser Contribution Playlists on Android not working

PlanPremiumCountryLatviaDeviceSamsung Z FlipOperating SystemAndroid None of playlists on work on my phone, as soon as I pick a song or just play playlist, it switches to some random song from other playlists. My Question or Issue

Visitor

Plan Premium Country Latvia Device Samsung Z Flip Operating System Android     None of playlists on work on my phone, as soon as I pick a song or just play playlist, it switches t...

Ivelina

Moderator

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes