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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395625 Views

546 replies

35 likes

Account
Free
  • 395625 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8436 Views

0 replies

7 likes

  • 8436 Views
  • 0 replies
  • 7 likes

Delete Single items from queue

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the New UI also PlanPremiumCountry DeviceSony Xperia 1 V...

Newbie

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the N...

ribezaz

Spotify Star

489 Views

1 replies

1 likes

queue
  • 489 Views
  • 1 replies
  • 1 likes

Superuser Contribution only 50% of favorite songs are active when offline using spotify premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast queue changed or cleared

PlanPremiumCountryUnited States DeviceSamsung Galaxy s23Operating SystemAndroid 14Spotify Version8.9.38.494 My IssueIt's a two part issue, but both parts seem to be linked to opening the app while connected to bluetooth.When listening to a podcasts b...

Gig Goer

Plan Premium Country United States   Device Samsung Galaxy s23 Operating System Android 14 Spotify Version 8.9.38.494   My Issue It's a two part issue, but both parts seem to b...

Funkle

Visitor

1985 Views

5 replies

1 likes

  • 1985 Views
  • 5 replies
  • 1 likes

Not playing songs on a few albums

Listening to a artist and there songs are skipping for some reason .PlanFree/PremiumCountry DeviceSamsung galaxy s25 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Listening to a artist and there songs are skipping for some reason . Plan Free/Premium Country   Device Samsung galaxy s25 ultra Operating System (iOS 10, Android Oreo, Windows 10,e...

RayyW0

Spotify Star

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

shiftypistachio

Casual Listener

996 Views

4 replies

0 likes

  • 996 Views
  • 4 replies
  • 0 likes

Music

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jose_M

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Split-Screen Support Missing on Android

Hello Spotify Support Team,I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it seems to be disabled.I often use split-screen to multi...

Newbie

Hello Spotify Support Team, I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it...

svendllavendel

Casual Listener

4280 Views

11 replies

6 likes

  • 4280 Views
  • 11 replies
  • 6 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

Newbie

Plan Premium Country UK   Device Samsung S22 Operating System     My Question or Issue   We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...

Anthemosity

Visitor

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shared links doesn't work

PlanPremiumCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11BrowserChrome, Brave My Question or IssueI've seen other topics here about shared links not working and they've been closed without action, like this one for example: https://communi...

Casual Listener

Plan Premium Country Sweden Device OnePlus Nord Operating System Android 11 Browser Chrome, Brave   My Question or Issue I've seen other topics here about shared links not working an...

muwaffaq

Casual Listener

50750 Views

97 replies

21 likes

Android
Share links
  • 50750 Views
  • 97 replies
  • 21 likes

Music is not available on my device

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

Newbie

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

osornios

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

spotify takes ages to start every time I open the app

for a while now, everytime i want to open the app it takes up to like a minute for it to start up.

Newbie

for a while now, everytime i want to open the app it takes up to like a minute for it to start up.

RayyW0

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Something went wrong" on Android TV apl

PlanPremiumCountryPolandDeviceTV: Sony KE-55XH9005Operating SystemAndroid TV 10Spotify app version 1.91.8My Question or IssueCan't open the Spotify app on my Sony XH90 TV. When I'm opening the app, after few seconds main screen blinks, then "Somethin...

Casual Listener

Plan Premium Country Poland Device TV: Sony KE-55XH9005 Operating System Android TV 10 Spotify app version 1.91.8 My Question or Issue Can't open the Spotify app on my Sony XH90 TV. When I'...

thelawpl

Casual Listener

1075 Views

4 replies

0 likes

  • 1075 Views
  • 4 replies
  • 0 likes

Fix the web version.

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page.PlanFreeCountryKazDevice(Realme 14C)Operating System(Android) My Question or Issue

Visitor

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page. Plan Free Country Kaz Device (Realme 14C) Operating System (An...

MauriceMV

Spotify Star

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing buttons and icons

PlanPremiumCountrySlovakiaDeviceXiaomi Mi 11 LiteOperating SystemAndroid 12, MIUI 13.0.6 My Question or IssueThis happened to me a while ago. One day I opened the app and buttons and some icons were missing. I didn't care much because I knew where so...

Regular

Plan Premium Country Slovakia Device Xiaomi Mi 11 Lite Operating System Android 12, MIUI 13.0.6   My Question or Issue This happened to me a while ago. One day I opened the app and but...

Not applicable

18735 Views

37 replies

2 likes

  • 18735 Views
  • 37 replies
  • 2 likes

The app just closes

PlanFreeDeviceNubia Z60 UltraOperating SystemAndroid 14 Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have installed older versions and it has exactly the same problem.

Newbie

Plan Free Device Nubia Z60 Ultra Operating System Android 14   Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have install...

Amay

Spotify Star

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't click to play a song unless i search it in the searchbar first

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4AOperating SystemAndroid My Question or IssueWhen I try to click a song to play from my library, nothing happens. The app does not respond and the song does not play. When I search for the song in th...

Visitor

  Plan Premium Country United States Device Google Pixel 4A Operating System Android   My Question or Issue When I try to click a song to play from my library, nothing happens. T...

Ivelina

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me inicia sesión

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prueba y lo mismo, ya borré el caché, reinicié y desins...

Newbie

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prue...

Yordan

Moderator

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify links won't open in app, opens in browser [android]

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

Visitor

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

divide_by_zero

Casual Listener

20625 Views

9 replies

0 likes

  • 20625 Views
  • 9 replies
  • 0 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

Visitor

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...

divide_by_zero

Casual Listener

3844 Views

2 replies

0 likes

  • 3844 Views
  • 2 replies
  • 0 likes

Superuser Contribution Devices dedicated to listening to Spotify only

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have pondered the idea of putting Spotify on an old phone ...

Regular

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have po...

ZiggyVP

Casual Listener

107299 Views

21 replies

4 likes

  • 107299 Views
  • 21 replies
  • 4 likes