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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114622 Views

26 replies

4 likes

  • 114622 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230376 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230376 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589539 Views

79 replies

3 likes

  • 589539 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484501 Views

580 replies

42 likes

Account
Free
  • 484501 Views
  • 580 replies
  • 42 likes

Superuser Contribution spotify App cannot be downloaded (Spotify uygulamasını indiremiyorum)

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır.PlanFreeÜlkeTürkiye/TurkeyCihaz(Oppo A15s)İşletim Sistemi(Android 10) Soru veya SorunumEn:Spotify app cannot ...

Visitor

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır. Plan Free Ülke Türkiye/Turkey Cihaz (Oppo A15s) İş...

Roziiiiii

Newbie

1940 Views

3 replies

0 likes

  • 1940 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast starting next episode, or ending, before end of podcast

PlanPremiumCountryUKDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueWhen listening to podcasts, the app is skipping to a different episode before the end. The amount of time varies for podcast, but it's normally 1-3 minutes. The a...

Music Fan

  Plan Premium Country UK Device Google Pixel 8a Operating System Android 16   My Question or Issue When listening to podcasts, the app is skipping to a different episode be...

Eni

Moderator

3086 Views

5 replies

0 likes

Podcasts
  • 3086 Views
  • 5 replies
  • 0 likes

Adding a song to queue adds it in different places depending on queue location

PlanPremiumCountryUnited statesDeviceSamsung s22Operating SystemAndroid My Question or IssueWhen I swipe to add a song to queue from a playlist or search it adds it to the end of queue (how it has normally and always been for me), when I go to an art...

Newbie

Plan Premium Country United states Device Samsung s22 Operating System Android   My Question or Issue When I swipe to add a song to queue from a playlist or search it adds it to the en...

Oxyer

Newbie

3534 Views

9 replies

0 likes

  • 3534 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify what's going on? talk to me, I'm here

Plan"Premium" because in reality it feel like worst than the Free planCountryCanadaDeviceSamsung A50Operating SystemAndroid 11 My Question or IssueWhat's going on? I don't want to judge you but clearly there is a problem. I want to help you and the o...

Roadie

  Plan "Premium" because in reality it feel like worst than the Free plan Country Canada Device Samsung A50 Operating System Android 11   My Question or Issue What's going on? I ...

johnmcmackin

Visitor

5882 Views

17 replies

3 likes

  • 5882 Views
  • 17 replies
  • 3 likes

Spotify displays a bug when the phone is in landscape mode.

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated.Spotify version: 9.07.72.967Phone: Magic6 Pro  1000005754.jpg

Music Fan

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated. Spotify version: 9.07.72.967 Phone: Magic6 Pro    1000005754.jpg

Billy-J

Spotify Star

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes

Superuser Contribution Aplicativo muito lento / App very slow

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

Regular

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...

Vasil

Moderator

8361 Views

11 replies

0 likes

  • 8361 Views
  • 11 replies
  • 0 likes

Can't edit song positions

PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15   My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...

Billy-J

Spotify Star

563 Views

1 replies

0 likes

android bug
bug
bug report
edit
issue
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work at all when I use my SD card

PlanSpotify PremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.7.44.968 My Question or IssueThis happened right after a phone update and spotify update. Spotify does not work at all with my SD card. All my playlist...

Casual Listener

Plan Spotify Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.7.44.968   My Question or Issue This happened right after a phone update a...

Yordan

Moderator

14953 Views

29 replies

16 likes

  • 14953 Views
  • 29 replies
  • 16 likes

Superuser Contribution Spotify massive battery drain on samsung phones

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed that my battery suddenly didn't last as long as it d...

Casual Listener

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed t...

Buckeyecal

Newbie

56774 Views

69 replies

8 likes

App & Features
  • 56774 Views
  • 69 replies
  • 8 likes

Superuser Contribution Re: Shared links doesn't work

For some reason I haven’t been able to share content by clicking on the usual icon. When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.

Visitor

For some reason I haven’t been able to share content by clicking on the usual icon.  When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.  &...

Eni

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Remove premium button

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks. https://imgur.com/a/cAQV91f

Newbie

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks.   https://imgur.com/a/cAQV91f

Billy-J

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to manually re-download all my library music???

PlanPremiumCountryUKDeviceHuawei P10Operating System(Android v9) My Question or IssueI had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downloaded music when offline. One of the Community help articles suggested I do ...

Casual Listener

Plan Premium Country UK Device Huawei P10 Operating System (Android v9)   My Question or Issue I had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downl...

OckhamsHammer

Casual Listener

2682 Views

4 replies

2 likes

  • 2682 Views
  • 4 replies
  • 2 likes

My bluetooth earbuds work with everything on my phone except when using Spotify.

PlanPremiumCountryUSADeviceSamsung S24 My Question or IssueMy bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but when selected it plays through the phone speaker. I have the Amazon Music...

Visitor

Plan Premium Country USA Device Samsung S24   My Question or Issue My bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but w...

RayyW0

Spotify Star

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't add a song to my local files playlist.

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...

Casual Listener

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...

ginshi13

Newbie

10814 Views

10 replies

0 likes

  • 10814 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Kids only plays endless loop

PlanSpotify Premium FamilyCountryGermanyDeviceAcer Tablet A3-A40Operating SystemAndroid 6.0 My Question or IssueMy kids like to listen to an audiobook via Spotify Kids when going to bed, which offers a nice selection of stories for them to choose fro...

Casual Listener

Plan Spotify Premium Family Country Germany Device Acer Tablet A3-A40 Operating System Android 6.0   My Question or Issue My kids like to listen to an audiobook via Spotify Kids when g...

BJL9

Newbie

2998 Views

8 replies

2 likes

  • 2998 Views
  • 8 replies
  • 2 likes

Superuser Contribution Lock Screen skip back 15 seconds skips podcasts forwards.

PlanPremiumCountryUKDeviceOnePlus 10 ProOperating SystemOxygen OS 13 (Android) My Question or IssueOn lock screen controls, pressing skip back 15 seconds is instead skipping forwards.

Visitor

Plan Premium Country UK Device OnePlus 10 Pro Operating System Oxygen OS 13 (Android)   My Question or Issue On lock screen controls, pressing skip back 15 seconds is instead skipping ...

Saaabo

Newbie

9731 Views

49 replies

0 likes

  • 9731 Views
  • 49 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle turns on by itself

PlanPremiumCountryUnited States of AmericaDevice(Moto Z4)Operating System(Android 10) My Question or IssueEvery time I start up my Spotify app and select a song to play, shuffle automatically turns on. This is especially annoying when I am trying to ...

Casual Listener

Plan Premium Country United States of America Device (Moto Z4) Operating System (Android 10)   My Question or Issue Every time I start up my Spotify app and select a song to play, shuf...

athousandchiefs

Casual Listener

57012 Views

33 replies

8 likes

  • 57012 Views
  • 33 replies
  • 8 likes

Solved!! Cannot search in playlist

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroidMy Question or IssueOn version 9.0.30.642. I used to be able to search within a playlist by being in the playlist and scrolling down. This no longer works. There is also no search feature sh...

Casual Listener

Plan Premium Country Canada Device Pixel 3 Operating System Android My Question or Issue On version 9.0.30.642.   I used to be able to search within a playlist by being in the pl...

Billy-J

Spotify Star

1028 Views

3 replies

0 likes

Playlists
Search
UI
  • 1028 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Episodes - Remove Played Episodes

PlanPremiumCountryUkDeviceGoogle Pixel 8 ProOperating SystemAndroid 15My Question or IssueSimilar to a previous issue raised, and then fixed even when I have "remove episodes immediately after playing" selected, my episodes are now remaining download...

Music Fan

Plan Premium Country Uk Device Google Pixel 8 Pro Operating System Android 15 My Question or Issue Similar to a previous issue raised, and then fixed even when I have "remove episodes immedi...

xrais29

Visitor

4225 Views

19 replies

3 likes

  • 4225 Views
  • 19 replies
  • 3 likes

Superuser Contribution Shuffle Still Doesn't Work 2021

PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or Issue Spotify "shuffle" still doesn't randomize the music. If I open a playlist of 1000 songs and hit shuffle repeatedly, it'll only switch between 5 or 6 songs. Thi...

Regular

Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue   Spotify "shuffle" still doesn't randomize the music. If I open a playlist of...

stephendidit

Music Fan

22032 Views

40 replies

36 likes

  • 22032 Views
  • 40 replies
  • 36 likes