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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1025 Views
  • 0 replies
  • 4 likes

Continue audiobooks

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening.It would be very nice if we could use the same technique as for the podcast.

  • Newbie
  • Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening. It would be very nice if we could use the same technique as fo...
  • nicksumner
  • Newbie
  • 4060 Views
  • 6 replies
  • 11 likes
  • Audio books
  • 4060 Views
  • 6 replies
  • 11 likes

Superuser Contribution Having problems with the app skipping this has happened before can you assi

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

  • Visitor
  • I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?
  • Eni
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar sesión en mi cuenta, desde android 4.4.2

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y con ninguna me permite iniciar sesión, es el único...

  • Visitor
  • Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y...
  • Maria
  • Moderator
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't connect headphones

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music through the headphones. Plays in the phone booth. What to...

  • Visitor
  • Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music throug...
  • Vasil
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Android streamen auf Yamaha AB receiver

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN.Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nicht unter verfügbare Geräte.Danke für Hilfe

  • Casual Listener
  • Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN. Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nic...
  • suse3
  • Visitor
  • 1923 Views
  • 4 replies
  • 0 likes
  • 1923 Views
  • 4 replies
  • 0 likes

My app is not working

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen to any podcasts, Just Say it simple... Spotify is ...

  • Visitor
  • After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen...
  • Not applicable
  • 660 Views
  • 5 replies
  • 1 likes
  • 660 Views
  • 5 replies
  • 1 likes

Superuser Contribution Why aren't the new episodes of a podcast available on my app

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.

  • Visitor
  • I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...
  • AlyAly
  • Casual Listener
  • 6611 Views
  • 7 replies
  • 0 likes
  • 6611 Views
  • 7 replies
  • 0 likes

Shuffle is on and i cant turn it off

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I turn thus shuffle off, it's on in every playlist I make and I can't seem to turn it ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...
  • Amay
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when being inside of app or when opening the song details / Lineage OS 20

PlanFreeCountryPolandDeviceSamsung Galaxy SIII GT-I9300 (1gb of ram)Operating SystemLineage OS 20 CROM (with Android 13, non-root) My Question or IssueWhen i try to open the app, open the song details or just try to do anything in the app i can't swi...

  • Casual Listener
  •   Plan Free Country Poland Device Samsung Galaxy SIII GT-I9300 (1gb of ram) Operating System Lineage OS 20 CROM (with Android 13, non-root)   My Question or Issue When i try to o...
  • Eni
  • Moderator
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I clear queue on Android!??

I'm computer literate, i promise, but find the Spotify interface among the worst i've ever had to deal with. I'm on Android. If I choose songs to play, when they finish it goes on to start playing recommendations (which i don't want as it means i can...

  • Visitor
  • I'm computer literate, i promise, but find the Spotify interface among the worst i've ever had to deal with.   I'm on Android. If I choose songs to play, when they finish it goes on to start p...
  • Joan
  • Moderator
  • 720 Views
  • 1 replies
  • 0 likes
  • 720 Views
  • 1 replies
  • 0 likes

Spotify won't play more than 1 song

Hey everybody,I hope you can help me!My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next song playing. I checked, but all autoplay functions are on...

  • Casual Listener
  • Hey everybody, I hope you can help me! My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next son...
  • Gab1er
  • Newbie
  • 3056 Views
  • 5 replies
  • 0 likes
  • 3056 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android App - Unusable] Stops playing randomly since last update.. and other issues

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid 9 w/ One UI 1.0 My Question or IssueFor a few days now, Spotify keeps randomly stopping music in various different ways:1. Spotify playing in background > Lock device > Spotify st...

  • Newbie
  • Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android 9 w/ One UI 1.0   My Question or Issue For a few days now, Spotify keeps randomly stopping music in variou...
  • Ethan58
  • Visitor
  • 37211 Views
  • 16 replies
  • 22 likes
  • 37211 Views
  • 16 replies
  • 22 likes

Solved!!Superuser Contribution Music plays without sound under unknown conditions.

PlanPremiumCountryPoland DeviceXiaomi 13Operating SystemMiUi 14.0.6 Android 14 My Question or IssueOn older versions, everything worked fine. But not long ago I updated the client for Spotify wrapped and after that I started having problems playing m...

  • Regular
  • Plan Premium Country Poland  Device Xiaomi 13 Operating System MiUi 14.0.6 Android 14   My Question or Issue On older versions, everything worked fine. But not long ago I updated...
  • ferdif1
  • Casual Listener
  • 2021 Views
  • 16 replies
  • 0 likes
  • 2021 Views
  • 16 replies
  • 0 likes

Superuser Contribution Galaxy Buds3

Hi,Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij phone. In Settings i dont have the options Media shared ...

  • Visitor
  • Hi, Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij pho...
  • OscarDC
  • Moderator
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I take pictures

Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.

  • Regular
  • Hi!   I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
  • zumba29
  • Visitor
  • 4883 Views
  • 6 replies
  • 1 likes
  • 4883 Views
  • 6 replies
  • 1 likes

Superuser Contribution Remove "liked songs" playlist from app

How do I remove the "liked songs" playlist? It doesn't show up on the desktop, but shows up on my app. I have my playlists specifically organized, and I do not like, or want, this playlist to show!

  • Newbie
  • How do I remove the "liked songs" playlist? It doesn't show up on the desktop, but shows up on my app. I have my playlists specifically organized, and I do not like, or want, this playlist to show! ...
  • Rim4
  • Gig Goer
  • 76522 Views
  • 22 replies
  • 25 likes
  • 76522 Views
  • 22 replies
  • 25 likes

Superuser Contribution Application crashes on Android after last update on Nov 2024

PlanPremiumCountryCzech RepDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 One UI 6.1 My Question or IssueHello,after last update a few days ago in Nov 2024 application started crashing. If open app after some time and try to do something, s...

  • Casual Listener
  • Plan Premium Country Czech Rep Device Samsung Galaxy S21 FE 5G Operating System Android 14 One UI 6.1   My Question or Issue Hello, after last update a few days ago in Nov 2024 applic...
  • TiRED47
  • Casual Listener
  • 1005 Views
  • 6 replies
  • 1 likes
  • Android
  • 1005 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playlists appear empty in the mobile app after switching plans

PlanSwitched to FreeCountryIndiaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 - One UI 6.1 My Question or IssueI recently switched to the free plan from a Premium Individual plan earlier. I am moving to a different country and was planning...

  • Casual Listener
  • Plan Switched to Free Country India Device Samsung Galaxy S22 Ultra Operating System Android 14 - One UI 6.1   My Question or Issue I recently switched to the free plan from a Premium ...
  • 4zeee
  • Visitor
  • 3974 Views
  • 4 replies
  • 0 likes
  • 3974 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify starts playing music by opening the app

PlanPremiumCountrySwitzerlandDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueHey there, everytime I open the Spotify app, it automatically starts playing music. I don't want that and I haven't found a solution so far. Thank you ...

  • Casual Listener
  • Plan Premium Country Switzerland Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue Hey there, everytime I open the Spotify app, it automatically starts playin...
  • mitzyd118
  • Newbie
  • 3488 Views
  • 15 replies
  • 6 likes
  • 3488 Views
  • 15 replies
  • 6 likes