Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193947 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535157 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438277 Views
565 replies
37 likes
The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and random podcast episode will start playing. All I wan...
The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and r...
Visitor
6621 Views
22 replies
12 likes
PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...
Plan Free Country Indonesia Device Samsung Galaxy A12 Operating System Android 12 My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...
Moderator
1649 Views
11 replies
0 likes
having the same problem here. TCL 20SE.
having the same problem here. TCL 20SE.
Casual Listener
1144 Views
4 replies
0 likes
PlanPremiumCountryUSDeviceSamsung S23, A21Operating SystemAndroid 14, OneUI 6.1 My Question or IssueWhenever using FB messenger, spotify keeps pausing playback. It can be unpaused, but it keeps pausing - opening messenger, opening keyboard, etc. Full...
Plan Premium Country US Device Samsung S23, A21 Operating System Android 14, OneUI 6.1 My Question or Issue Whenever using FB messenger, spotify keeps pausing playback. ...
Moderator
1490 Views
1 replies
0 likes
I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...
I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Pre...
Moderator
1081 Views
3 replies
0 likes
PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemONE UI 7 (Android 15) My Question or IssueThere was an issue if I tapped to overlay line and lyrics, I hear tapped glitching issue. I need to fix something if still and blink tap glitches.
Plan Premium Country Philippines Device S22 Ultra Operating System ONE UI 7 (Android 15) My Question or Issue There was an issue if I tapped to overlay line and lyrics, I...
Moderator
538 Views
1 replies
0 likes
PlanPremium DeviceXiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have tried everything, including clearing cache, trying older versions, changing region and restarting my de...
Plan Premium Device Xiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have...
Spotify Star
492 Views
1 replies
1 likes
PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...
Plan Premium (Family Account Member) Country England Device Samsung Galaxy s23 Ultra Operating System Android Version 14 One UI 6.1 My Question or Issue At first it took...
Newbie
3304 Views
4 replies
0 likes
When I open any playlist, it just tells me "Something went wrong, have another go?" PlanPremium FamilyCountryJapanDeviceSamsung Galaxy s24 ultraOperating SystemAndroid 15, oneui 7 My Question or Issue
When I open any playlist, it just tells me "Something went wrong, have another go?" Plan Premium Family Country Japan Device Samsung Galaxy s24 ultra Operating System Android 15, oneu...
Moderator
580 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDevicePixelOperating System Android My Question or IssueI had a sudden increase in data usage caused by Spotify....
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device Pixel Operating System Android &n...
Moderator
3459 Views
7 replies
2 likes
I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't display as options.
I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't...
Visitor
1979 Views
5 replies
2 likes
PlanPremiumCountryCanadaDevicePixel 4a & LG G6Operating SystemAndroid 10, Android 11 My Question or IssueThe Spotify widget seems to forget that it was playing a song if I pause and go do something else with my phone. After I come back to my homescre...
Plan Premium Country Canada Device Pixel 4a & LG G6 Operating System Android 10, Android 11 My Question or Issue The Spotify widget seems to forget that it was playing a song if ...
Casual Listener
10710 Views
50 replies
4 likes
PlanPremiumCountryPolandDeviceVolvo XC60 MY2023Operating SystemAndroid Automotive 11 My Question or IssueHi. My car already comes with software from Google. The Spotify app is pre-installed. How can I download and save selected songs, podcasts in the...
Plan Premium Country Poland Device Volvo XC60 MY2023 Operating System Android Automotive 11 My Question or Issue Hi. My car already comes with software from Google. The Spotify app i...
Casual Listener
1185 Views
2 replies
5 likes
PlanFree/PremiumCountry DeviceSamsung S6 edge Operating System(Android) My Question or IssueHow do I run both Spotify and Audible at the same time?
Plan Free/Premium Country Device Samsung S6 edge Operating System (Android) My Question or Issue How do I run both Spotify and Audible at the same time?
Newbie
8401 Views
3 replies
1 likes
PlanPremiumDevice(Google Pixel 7 Pro)Operating System(Android 14)My Question or IssueQueue icon not reacting when trying to open As a workaround, the only option to check queue currently is to add a new song to it and press Open while Added to Queue ...
Plan Premium Device (Google Pixel 7 Pro) Operating System (Android 14) My Question or Issue Queue icon not reacting when trying to open As a workaround, the only option to check ...
Roadie
2230 Views
14 replies
2 likes
PlanPremiumCountryIndiaDeviceGalaxy watch 6 classicOperating SystemWear OS 5 My Question or IssueI am unable to find the repeat/loop button to repeat a song or a saved playlist on the Spotify app on the Galaxy watch 6 classic. I do see the button on ...
Plan Premium Country India Device Galaxy watch 6 classic Operating System Wear OS 5 My Question or Issue I am unable to find the repeat/loop button to repeat a song or a saved playl...
Casual Listener
1033 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
316 Views
1 replies
0 likes
I can already use an entire playlist as an alarm using the default samsung alarm app, and without downloading that playlist at that. yet I cannot find an option to use a playlist
I can already use an entire playlist as an alarm using the default samsung alarm app, and without downloading that playlist at that. yet I cannot find an option to use a playlist
Visitor
37286 Views
4 replies
1 likes
When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode loads the page, but it doesn't let me do anything ...
When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode...
Newbie
2982 Views
2 replies
0 likes
Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamente. Isso acontece com frequênciaPlanoPremiumPaísBra...
Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamen...
Moderator
1677 Views
3 replies
0 likes
