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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121530 Views

27 replies

4 likes

  • 121530 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244728 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244728 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606269 Views

79 replies

3 likes

  • 606269 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

503120 Views

581 replies

42 likes

Account
Free
  • 503120 Views
  • 581 replies
  • 42 likes

Superuser Contribution Output device unexpectedly switching from Google Nest Hub to "This phone" when launching Spotify

PlanPremiumCountryGreeceDevicesGoogle Pixel 9Google Nest HubWindows 11 PCGoogle Pixel 9 OSAndroid 15 (BP1A.250405.007)Spotify Version9.0.40.391Google Nest Hub OS26.20250116.103.2201 My Question or IssueSpotify on Android seems to automatically switch...

Regular

Plan Premium Country Greece Devices Google Pixel 9 Google Nest Hub Windows 11 PC Google Pixel 9 OS Android 15 (BP1A.250405.007) Spotify Version 9.0.40.391 Google Nest Hub OS 26.20250116....

TommyT13

Regular

1139 Views

6 replies

0 likes

Chromecast
google
Google Home
Google Nest Hub
Google Pixel 9
spotify connect
  • 1139 Views
  • 6 replies
  • 0 likes

Pick and Play, Zapping illimité

PlanFreeCountryFranceDeviceSamsung Galaxy A25 5GOperating SystemAndroid 15 version One UI 7 My Question or IssueBonjour, je voudrais savoir pourquoi les modérateurs qui gèrent le tableau des idées n'aiment pas les idées des utilisateurs gratuits nota...

Composer

  Plan Free Country France Device Samsung Galaxy A25 5G Operating System Android 15 version One UI 7   My Question or Issue Bonjour,   je voudrais savoir pourquoi les modé...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to find sonos speaker

PlanPremiumCountryUnited kindomDeviceSamsung s23Operating SystemNewest one My Question or IssueI have had zero issue since going to premium until 4 weeks ago where that my Spotify app cant find any playable devices however if i go into the sonos app ...

Casual Listener

Plan Premium Country United kindom Device Samsung s23 Operating System Newest one   My Question or Issue I have had zero issue since going to premium until 4 weeks ago where that my Sp...

Charliej

Casual Listener

49882 Views

34 replies

0 likes

  • 49882 Views
  • 34 replies
  • 0 likes

"something went wrong" when accessing the "Your updates" window

I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data already. Also happens at my s10+  

Casual Listener

I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data...

Mabys

Casual Listener

409 Views

1 replies

1 likes

  • 409 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music stops when opening certain apps

PlanStudent PremiumCountryPolandDevicePixel 9aOperating SystemAndroid Hi,Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, reinstall, relogin aswell, I've tried everything in settings both Spotify and ...

Visitor

Plan Student Premium Country Poland Device Pixel 9a Operating System Android   Hi, Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, re...

Yordan

Moderator

2133 Views

1 replies

0 likes

  • 2133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically lowering the volume to around 80%

Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently

Visitor

Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently

7TheDon7

Newbie

11623 Views

7 replies

0 likes

  • 11623 Views
  • 7 replies
  • 0 likes

Superuser Contribution no lyrics in car

Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.

Visitor

Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.

avdore

Visitor

1639 Views

2 replies

0 likes

  • 1639 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android/Google Voice Commands no long working with Spotify

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueUp until yesterday my google voice assistant, both on my phone and when using Android Auto was working perfectly with Spotify.Not sure when exactl...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Up until yesterday my google voice assistant, both on my phone and whe...

Gnomesnowman

Newbie

11008 Views

25 replies

2 likes

  • 11008 Views
  • 25 replies
  • 2 likes

Solved!!Superuser Contribution I can't change my profile picture

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...

Casual Listener

When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...

Maria

Moderator

9796 Views

7 replies

1 likes

  • 9796 Views
  • 7 replies
  • 1 likes

Superuser Contribution I can't seem to stop the crossfade.

In the setup menu, the fader is at 0s but if is still present.

Visitor

In the setup menu, the fader is at 0s but if is still present.

Maria

Moderator

7017 Views

3 replies

1 likes

  • 7017 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution New "Create cover art" nowhere to be found on the app?

I was excited to get a notification about being able to create playlist art on the app itself as I'm a designer and I've often created covers for my playlist. But I've clicked on the three dots on any playlist as instructed, but the feature is nowher...

Regular

I was excited to get a notification about being able to create playlist art on the app itself as I'm a designer and I've often created covers for my playlist. But I've clicked on the three dots on an...

rarijackgfs

Casual Listener

10435 Views

23 replies

2 likes

  • 10435 Views
  • 23 replies
  • 2 likes

Superuser Contribution 2 Issues On Tablet: Landscape Mode For Lyrics Is Not Available + Player Disappears

Spoiler (Highlight to read)PlanPremiumCountryTürkiyeDeviceSamsung Galaxy Tab S8 (SM-X700)Operating SystemAndroid 13, One UI 5.1My Question or IssueSince a couple weeks, I'm having 2 troubles on the Spotify app on my Galaxy Tab S8 tablet. Those are st...

Newbie

  Plan Premium Country Türkiye Device Samsung Galaxy Tab S8 (SM-X700) Operating System Android 13, One UI 5.1 My Question or Issue Since a couple weeks, I'm having 2 troubles o...

petarhasproblems

Casual Listener

32293 Views

54 replies

27 likes

  • 32293 Views
  • 54 replies
  • 27 likes

Spotify says I'm offline when using data?

PlanFreeCountryUSDevicePixel 7 pro Operating SystemAndroid My Question or IssueSpotify says I'm offline when using data but not on wifi. I tried reinstalling, cache and storage clear, and clean reinstalling, but nothing fixes it. How do I fix this?

Casual Listener

Plan Free Country US Device Pixel 7 pro  Operating System Android   My Question or Issue Spotify says I'm offline when using data but not on wifi. I tried reinstalling, cache and ...

Billy-J

Spotify Star

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes

Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

Gig Goer

hey folks,   see attached image.  can anyone tell me what pressing the ""clear data"" button does on my android phone?  in my ""apps"" section of the settings menu, all of my mobile ...

YoavKlausner

Visitor

39707 Views

10 replies

0 likes

Cache
  • 39707 Views
  • 10 replies
  • 0 likes

Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Newbie

  Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...

314f662qng5amdjdtomd

Newbie

10627 Views

30 replies

4 likes

  • 10627 Views
  • 30 replies
  • 4 likes

Superuser Contribution Show the artist's name on the lock screen

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 characters and no dots would be helpful. I think the bes...

Newbie

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 chara...

Maria

Moderator

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect

PlanPremiumCountryUnited Kingdom Device(Samsung Galaxy Tab s9 5G)Operating System(Android) My Question or IssueI do not have WIFI so i only use mobile data which i have unlimited of. Now my bose home speaker doesn't seem to show up in devices to conn...

Casual Listener

Plan Premium Country United Kingdom   Device (Samsung Galaxy Tab s9 5G) Operating System (Android)   My Question or Issue I do not have WIFI so i only use mobile data which i hav...

b4u2

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Superuser Contribution Auto Refresh

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S22 Ultra)Operating System(Android) My Question or IssueMy app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or ...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S22 Ultra) Operating System (Android)   My Question or Issue My app keeps refreshing to the homepage when I exit the applicati...

Nathan_cpt

Regular

8173 Views

16 replies

1 likes

  • 8173 Views
  • 16 replies
  • 1 likes

Superuser Contribution Volume turns up to max by itself when song change

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership. As others before me, the volume turns up to max when the song change, to back normal once I press any volume button.This happen a lot of times, sometimes 2/3 times in 10...

Regular

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership.   As others before me, the volume turns up to max when the song change, to back normal once I press any volume ...

GonnaBeOk1

Visitor

11173 Views

17 replies

0 likes

  • 11173 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Unable to scroll down to view song lyrics when using a Samsung tablet in landscape mode

PlanPremiumCountryPhilippinesDeviceSamsung tab s8 Operating SystemAndroid 15 My Question or Issue

Casual Listener

Plan Premium Country Philippines Device Samsung tab s8  Operating System Android 15   My Question or Issue  

Eggsw

Casual Listener

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes