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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850399 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850399 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16855 Views
  • 3 replies
  • 0 likes
  • 16855 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding a song to queue while it's playing often makes it start in the middle

PlanPremiumCountryUnited States DeviceMotorola moto g stylus My Question or IssueRecently when I add a song to queue while it's playing, it will start somewhere in the middle when it plays again. I add the songs to queue from the three dots in the to...

  • Newbie
  • Plan Premium Country United States   Device Motorola moto g stylus    My Question or Issue Recently when I add a song to queue while it's playing, it will start somewhere in t...
  • Alex
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Notification won't go away

PlanFreeCountryBangladeshDevice(Xiaomi Redmi Note 10 Pro Max)Operating System(Android 11) My Question or IssueSpotify music control notification won't go away even when it's not playing and not running in the background. I even tried cleaning all rec...

  • Casual Listener
  • Plan Free Country Bangladesh Device (Xiaomi Redmi Note 10 Pro Max) Operating System (Android 11)   My Question or Issue Spotify music control notification won't go away even when it's ...
  • NRunmesh
  • Visitor
  • 73703 Views
  • 13 replies
  • 0 likes
  • 73703 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Can't see songs in albums

PlanFreeCountryCanadaDeviceAndroid A20 My Question or IssueHello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview optio...

  • Casual Listener
  • Plan Free Country Canada Device Android A20   My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text does...
  • cocoa_n_mint
  • Casual Listener
  • 201 Views
  • 4 replies
  • 0 likes
  • 201 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution "Someone takes part on ... device"

PlanPremiumCountryGermanyDeviceMoto G9 PowerOperating SystemAndroid 11 My Question or IssueRecently every time I open the Spotify-App it says "/Someone/ is taking part on /some device/" ("Nadja is taking part on BeatPill+" --> Join Session?) (see att...

  • Casual Listener
  • Plan Premium Country Germany Device Moto G9 Power Operating System Android 11     My Question or Issue Recently every time I open the Spotify-App it says "/Someone/ is taking par...
  • MihailY
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Cover art does not sync with the current song that is playing

PlanPremiumCountrySingaporeDevice(Samsung Galaxy A32)Operating System(Android 12) My Question or IssueBasically Once I updated from android 11 to android 12 on my a32, the app failed to skip to the next album cover art song until I pressed the pause ...

  • Casual Listener
  •   Plan Premium Country Singapore Device (Samsung Galaxy A32) Operating System (Android 12)   My Question or Issue Basically Once I updated from android 11 to android 12 on my a32...
  • Lyubka
  • Moderator
  • 841 Views
  • 10 replies
  • 0 likes
  • 841 Views
  • 10 replies
  • 0 likes

Superuser Contribution I cant unhide my songs

I accidentally hid a song that I want to listen to. I have gone to the settings and set it so that I can see the song. I can get to the button that says "Hidden" on that song, and the glowing symbol. Clickijg this option doesnt unhide the song. How d...

  • Newbie
  • I accidentally hid a song that I want to listen to. I have gone to the settings and set it so that I can see the song. I can get to the button that says "Hidden" on that song, and the glowing symbol....
  • Lyubka
  • Moderator
  • 9018 Views
  • 50 replies
  • 3 likes
  • 9018 Views
  • 50 replies
  • 3 likes

Superuser Contribution [BUG] LIKE and HIDE buttons are REVERSED in Car Mode Player Screen

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 10 My Question or IssueThere is a DESIGN BUG with the player buttons on the CAR MODE player screen. In BOTH the Non-Car Mode (Regular mode) and also in the drop-down notification panel player...

  • Music Fan
  • Plan Premium Country USA Device Pixel 4a Operating System Android 10   My Question or Issue There is a DESIGN BUG with the player buttons on the CAR MODE player screen.   In BOT...
  • Alex
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • car mode
    hide
    like
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone wont play music, cant see playlists, even after clean re-install

Im on spotify premium, an android phone, and signing in with facebook every time.ive tried on wifi and on mobile data, ive tried playing songs from my pc and setting them to "listen on another device" to my phone and that doesnt work.i cant see any a...

  • Casual Listener
  • Im on spotify premium, an android phone, and signing in with facebook every time. ive tried on wifi and on mobile data, ive tried playing songs from my pc and setting them to "listen on another devi...
  • MihailY
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I completely remove a podcast from my home and recently played?

A couple days ago I clicked on those weird explicit podcasts and I can't seem to get it off my home screen.

  • Newbie
  • A couple days ago I clicked on those weird explicit podcasts and I can't seem to get it off my home screen.
  • t-vrc8_ybqouk
  • Casual Listener
  • 122 Views
  • 2 replies
  • 0 likes
  • 122 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problem with the latest versione of the app and Bluetooth

Hi,I have a problem with the latest app (the old app work like charm) for Android and the bluetooth of my car (Alfa Romeo Giulietta equipped with uConnect 6.5 live).The music don't start and if I start manualy it stop after a few secons. Also it don'...

  • Newbie
  • Hi, I have a problem with the latest app (the old app work like charm) for Android and the bluetooth of my car (Alfa Romeo Giulietta equipped with uConnect 6.5 live). The music don't start and if I...
  • Stayfrostymccoy
  • Newbie
  • 6881 Views
  • 7 replies
  • 4 likes
  • android 8.0
    New app don't work
    uconnect
  • 6881 Views
  • 7 replies
  • 4 likes

Equalizer not working

Hi!So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access the equalizer besides using a 3rd party app?

  • Newbie
  • Hi! So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access th...
  • 61 Views
  • 0 replies
  • 0 likes
  • Equalizer
  • 61 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audio quality drops after few seconds

I'am a spotify user for a while and got spotify premium recently.I set the audio quality to high for my downloads and downloaded some albums. When I start playing songs ,the audio quality drops dramatically after few seconds. In the beggining the qua...

  • Newbie
  • I'am a spotify user for a while and  got spotify premium recently. I set the audio quality to high for my downloads and downloaded some albums. When I start playing songs ,the audio quality dro...
  • OscarDC
  • Moderator
  • 286 Views
  • 2 replies
  • 2 likes
  • 286 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Can't play Daft Punk on any of my Spotify apps

PlanPremiumCountryUnited States My Question or IssueFor months I haven't been able to play any daft punk songs on my spotify account. This problem carries over from my phone, to my laptop, and to my ps4. Whenever I try to play a song, it stops for a ...

  • Newbie
  • Plan Premium Country United States   My Question or Issue For months I haven't been able to play any daft punk songs on my spotify account. This problem carries over from my phone, to my l...
  • Lyubka
  • Moderator
  • 140 Views
  • 3 replies
  • 0 likes
  • 140 Views
  • 3 replies
  • 0 likes

Superuser Contribution "No Network Connection Available" message in WiFi connected phone

My android phone (Samsung M02) has spotify premium account. Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime tillmusic plays. I also tried reinstalling app but no luck...

  • Gig Goer
  • My android phone (Samsung M02) has spotify premium account.  Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime t...
  • Alex
  • Moderator
  • 1535 Views
  • 34 replies
  • 0 likes
  • No Network Connection Available
  • 1535 Views
  • 34 replies
  • 0 likes

Download logo missing when viewing albums

PlanPremiumCountryAustralia DeviceSamsung A5Operating System(Android 8.0.0) My Question or IssueHi, after I have added songs to a playlist which is set to auto download all songs, the individual tracks do not show the green download logo when I view ...

  • Visitor
  • Plan Premium Country Australia  Device Samsung A5 Operating System (Android 8.0.0)   My Question or Issue Hi, after I have added songs to a playlist which is set to auto down...
  • Math004
  • Casual Listener
  • 194 Views
  • 1 replies
  • 1 likes
  • 194 Views
  • 1 replies
  • 1 likes

Cannot Open JRE Podcast or any other Podcast

Plan: premium Country: UK Device: One Plus 10 ProI just moved here. I have reinstalled the app. It shows the category of Podcasts but does not show the Podcasts themselves. I cannot view any podcasts even though I am in the UK. Please help

  • Newbie
  • Plan: premium  Country: UK  Device: One Plus 10 Pro I just moved here. I have reinstalled the app. It shows the category of Podcasts but does not show the Podcasts themselves. I cannot v...
  • Nico
  • Community Legend
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Speech command disappeared!

Ability to use voice for search or playback is gone. No idea why. Using S21 Ultra phone and shows that Spotify has all permissions for voice.... But no, even the microphone icon is gone.This happened a few months ago.Any ideas?

  • Visitor
  • Ability to use voice for search or playback is gone.  No idea why. Using S21 Ultra phone and shows that Spotify has all permissions for voice.... But no, even the microphone icon is gone. This ...
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Superuser Contribution Devices dedicated to listening to Spotify only

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have pondered the idea of putting Spotify on an old phone ...

  • Regular
  • I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have po...
  • Puett2012
  • Casual Listener
  • 25681 Views
  • 14 replies
  • 2 likes
  • 25681 Views
  • 14 replies
  • 2 likes

Superuser Contribution Spotify Android crashed after phone reboot

After the last update, every time I reboot the phone Spotify crashes. The only solution is to reinstall the app, but again, if I reboot, it will crash over and over again

  • Casual Listener
  • After the last update, every time I reboot the phone Spotify crashes. The only solution is to reinstall the app, but again, if I reboot, it will crash over and over again
  • Lyubka
  • Moderator
  • 1101 Views
  • 3 replies
  • 1 likes
  • 1101 Views
  • 3 replies
  • 1 likes