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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399775 Views

548 replies

35 likes

Account
Free
  • 399775 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8586 Views

0 replies

7 likes

  • 8586 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution "Something went wrong" on Android TV apl

PlanPremiumCountryPolandDeviceTV: Sony KE-55XH9005Operating SystemAndroid TV 10Spotify app version 1.91.8My Question or IssueCan't open the Spotify app on my Sony XH90 TV. When I'm opening the app, after few seconds main screen blinks, then "Somethin...

Casual Listener

Plan Premium Country Poland Device TV: Sony KE-55XH9005 Operating System Android TV 10 Spotify app version 1.91.8 My Question or Issue Can't open the Spotify app on my Sony XH90 TV. When I'...

thelawpl

Casual Listener

1107 Views

4 replies

0 likes

  • 1107 Views
  • 4 replies
  • 0 likes

Fix the web version.

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page.PlanFreeCountryKazDevice(Realme 14C)Operating System(Android) My Question or Issue

Visitor

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page. Plan Free Country Kaz Device (Realme 14C) Operating System (An...

MauriceMV

Spotify Star

376 Views

1 replies

1 likes

  • 376 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing buttons and icons

PlanPremiumCountrySlovakiaDeviceXiaomi Mi 11 LiteOperating SystemAndroid 12, MIUI 13.0.6 My Question or IssueThis happened to me a while ago. One day I opened the app and buttons and some icons were missing. I didn't care much because I knew where so...

Regular

Plan Premium Country Slovakia Device Xiaomi Mi 11 Lite Operating System Android 12, MIUI 13.0.6   My Question or Issue This happened to me a while ago. One day I opened the app and but...

Not applicable

18858 Views

37 replies

2 likes

  • 18858 Views
  • 37 replies
  • 2 likes

The app just closes

PlanFreeDeviceNubia Z60 UltraOperating SystemAndroid 14 Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have installed older versions and it has exactly the same problem.

Newbie

Plan Free Device Nubia Z60 Ultra Operating System Android 14   Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have install...

Amay

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't click to play a song unless i search it in the searchbar first

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4AOperating SystemAndroid My Question or IssueWhen I try to click a song to play from my library, nothing happens. The app does not respond and the song does not play. When I search for the song in th...

Visitor

  Plan Premium Country United States Device Google Pixel 4A Operating System Android   My Question or Issue When I try to click a song to play from my library, nothing happens. T...

Ivelina

Moderator

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me inicia sesión

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prueba y lo mismo, ya borré el caché, reinicié y desins...

Newbie

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prue...

Yordan

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify links won't open in app, opens in browser [android]

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

Visitor

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

divide_by_zero

Casual Listener

20847 Views

9 replies

0 likes

  • 20847 Views
  • 9 replies
  • 0 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

Visitor

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...

divide_by_zero

Casual Listener

3907 Views

2 replies

0 likes

  • 3907 Views
  • 2 replies
  • 0 likes

Superuser Contribution Devices dedicated to listening to Spotify only

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have pondered the idea of putting Spotify on an old phone ...

Regular

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have po...

ZiggyVP

Casual Listener

108213 Views

21 replies

4 likes

  • 108213 Views
  • 21 replies
  • 4 likes

Superuser Contribution Spotify keeps pausing

PlanPremium familyCountryAustraliaDeviceHuawei P10 Plus / iPhone 8 / DellOperating SystemAndroid 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit My Question or IssueSpotify keeps pausing randomly in the middle of songs, sometimes multiple times during the s...

Casual Listener

Plan Premium family Country Australia Device Huawei P10 Plus / iPhone 8 / Dell Operating System Android 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit   My Question or Issue Spotify keeps pa...

user-removed

Not applicable

34376 Views

29 replies

16 likes

  • 34376 Views
  • 29 replies
  • 16 likes

Superuser Contribution Why does my Spotify playlist look different?

PlanFreeCountryPhilippines DeviceRealme 6iOperating SystemAndroid 11 My Question or IssueWhen I opened my playlist, it looked different than usual. Instead of a song list, it only displayed song names and the artist/composer. When I try to play a son...

Casual Listener

Plan Free Country Philippines  Device Realme 6i Operating System Android 11   My Question or Issue When I opened my playlist, it looked different than usual. Instead of a song lis...

voidplayys

Visitor

14809 Views

4 replies

0 likes

Android
  • 14809 Views
  • 4 replies
  • 0 likes

Superuser Contribution Google assistant on Sonos fails to play spotify music

Plan: FamilyCountry: SwedenDevice: Sonos Arc Hi. I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music playing (next song, volume control) EXCEPT to START playing music on spo...

Newbie

Plan: Family Country: Sweden Device: Sonos Arc   Hi.   I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music...

Poeria

Newbie

4411 Views

7 replies

1 likes

  • 4411 Views
  • 7 replies
  • 1 likes

Superuser Contribution Search voice option replaced with stupid camera option. Camera? wth???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ViThor

Casual Listener

2409 Views

8 replies

2 likes

  • 2409 Views
  • 8 replies
  • 2 likes

Superuser Contribution Music pausing frequently on Pixel 6

PlanPremiumCountryUKDevicePixel 6Operating SystemAndroid 12 My Question or IssueFor the past week or so music has been randomly pausing on my Pixel 6.- The app is not crashing, or closing, but the music just pauses.- This happens even if the screen i...

Casual Listener

  Plan Premium Country UK Device Pixel 6 Operating System Android 12   My Question or Issue For the past week or so music has been randomly pausing on my Pixel 6. - The app is n...

Jscorer3

Visitor

17710 Views

13 replies

1 likes

Android
Android 12
Pixel 6
  • 17710 Views
  • 13 replies
  • 1 likes

Superuser Contribution Voice to Text Samsung not working

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy S23+Operating System My Question or IssueIn Spotify the Voice to text feature for Samsung is greyed out. I have tried to switch it to the google voice to text and it is still greyed out. I have tru...

Newbie

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy S23+ Operating System     My Question or Issue In Spotify the Voice to text feature for Samsung is greyed out.  I ha...

ViThor

Casual Listener

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Voice type

I have a paid spotify account. I am using Spotify on an Android device. I am not able to do voice typing to search nor have I been able to for quite a while. I have tried the native Samsung keyboard, Google's keyboard, and Microsoft swiftkey. While I...

Casual Listener

I have a paid spotify account. I am using Spotify on an Android device. I am not able to do voice typing to search nor have I been able to for quite a while. I have tried the native Samsung keyboard,...

ViThor

Casual Listener

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Re: The Spotify free version in my tablet is the same of the mobile version

Spotify free on my tablet is different than my phone on tablet, i can choose any song and put it on loop. But in Phone i have to PAY to do the same!

Visitor

Spotify free on my tablet is different than my phone on tablet, i can choose any song and put it on loop.  But in Phone i have to PAY to do the same!

Not applicable

3590 Views

2 replies

1 likes

  • 3590 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove duplicate songs from Playlist feature

When you make a Playlist, press "add songs", swipe over to liked songs, and begin adding songs, the songs you added will disappear, then reappear with a + beside the song as if it was never added to the Playlist when you're scrolling through you're l...

Visitor

When you make a Playlist, press "add songs", swipe over to liked songs, and begin adding songs, the songs you added will disappear, then reappear with a + beside the song as if it was never added to ...

Yordan

Moderator

1794 Views

1 replies

1 likes

  • 1794 Views
  • 1 replies
  • 1 likes

Superuser Contribution Push notifications have stopped working on my phone for no apparent reason

I have push notifications turned on on my phone for new episodes of podcasts I follow, and up until last week they were working fine, I have just spent a long time for the second time in a week, on a support chat trying to troubleshoot why they have ...

Casual Listener

I have push notifications turned on on my phone for new episodes of podcasts I follow, and up until last week they were working fine, I have just spent a long time for the second time in a week, on a...

eliabramzon

Newbie

1792 Views

8 replies

3 likes

  • 1792 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution spotify not playing offline

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

Casual Listener

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

JoshuaJoshtheJosh

Casual Listener

33039 Views

14 replies

2 likes

  • 33039 Views
  • 14 replies
  • 2 likes