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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

  • 6852 Views
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  • 7 likes

Superuser Contribution Spotify glitches

PlanPremiumCountryGuyanaDevice(Samsung s24)Operating System(Android 14)My Question or IssueSpotify keeps freezing my phone

Casual Listener

Plan Premium Country Guyana Device (Samsung s24) Operating System (Android 14) My Question or Issue Spotify keeps freezing my phone 

Deejay5

Casual Listener

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
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Superuser Contribution Spotify song switch transition is not smooth

PlanPremiumCountryGERMANYDeviceOnePlus 12 (16GB RAM/1TB ROM)Operating SystemOxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14 My Question or IssueWhen switching a song, the transition is not smooth even with top notch hardware and one of t...

Casual Listener

Plan Premium Country GERMANY Device OnePlus 12 (16GB RAM/1TB ROM) Operating System OxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14   My Question or Issue When switching a ...

aecid

Gig Goer

1847 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Remove Multiple Liked Songs on Mobile

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issue I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going through one by one isn't an option, and I don't have a desktop or laptop computer, so I...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9   My Question or Issue   I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going ...

Amay

Spotify Star

1536 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Re: Spotify Crashes Android SystemUI

Affected device's make & model: Samsung A54Its OS version: Android 14Your currently installed Spotify app version: 8.9.64.548 It happens when I'm connected to a bluetooth speaker and whenever I try to adjust the sound volume through spotify app, my p...

Visitor

Affected device's make & model: Samsung A54 Its OS version: Android 14 Your currently installed Spotify app version: 8.9.64.548   It happens when I'm connected to a bluetooth speaker and...

Dessi

Moderator

567 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution App just closes when i tap the icon

Device- iQOO Z7 5GOperating system- Android 14 Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes.I tried Switching On/Off my phone it didn't work,i also tried ...

Regular

Device- iQOO Z7 5G Operating system- Android 14   Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes....

Arnab1

Regular

831 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution eliminar playlist

tengo unas playlist que yo no hice y nos las puedo eliminar, lo curioso que las que yo hice esas si las puedo eliminar.I have some playlists that I didn't make and I can delete them, the curious thing is that the ones I made I can delete

Visitor

tengo unas playlist que yo no hice y nos las puedo eliminar, lo curioso que las que yo hice esas si las puedo eliminar. I have some playlists that I didn't make and I can delete them, the curious ...

Maria

Moderator

1093 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Cant login despite password reset

User id -bleep-, reset password many times still unable to login. It is premium duo thru Maxis Malaysia

Visitor

User id -bleep-, reset password many times still unable to login. It is premium duo thru Maxis Malaysia

Vasil

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kilit ekranında gösterme

PlanÜcretsizÜlkeTürkiye CihazGeneral mobile GM 20İşletim sistemiAndroid 11 Soru veya Sorunum Kilit ekranımda şarkıyı kontrol edememe rağmen şarkı kapağı bozuk bir şekilde duvar kağıdı olarak kilit ekranımda gözüküyor

Visitor

Plan Ücretsiz Ülke Türkiye   Cihaz General mobile GM 20 İşletim sistemi Android 11   Soru veya Sorunum Kilit ekranımda şarkıyı kontrol edememe rağmen şarkı kapağı bozuk bir şeki...

Vasil

Moderator

1919 Views

1 replies

0 likes

  • 1919 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify remains offline on Wifi

In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The network is working on all other applications except Spotify. Don'...

Visitor

In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The netw...

Vasil

Moderator

4792 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify not playing through Google Cast

As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the speaker. Spotify and Google Home are both up to date ...

Regular

As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the sp...

daanemans2011

Newbie

1460 Views

2 replies

0 likes

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Lyrics not in sync between app and other devices.

I play music through my truck stereo from my phone and I like to look at the lyrics on my second phone at the same time through the spotify mobile web player in desktop view at open.spotify.com. The issue is that both players will start in sync but t...

Casual Listener

I play music through my truck stereo from my phone and I like to look at the lyrics on my second phone at the same time through the spotify mobile web player in desktop view at open.spotify.com. The ...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
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Offline not working properly

PlanPremiumCountryUKDevicePumpkin Android Car StereoOperating SystemAndroid My Question or IssueOffline mode was always SUPER reliable last year. It did what it says on the tin, you download once and it just always worked. I know for a fact that a re...

Regular

Plan Premium Country UK Device Pumpkin Android Car Stereo Operating System Android   My Question or Issue Offline mode was always SUPER reliable last year.  It did what it...

ribezaz

Spotify Star

2479 Views

11 replies

1 likes

  • 2479 Views
  • 11 replies
  • 1 likes

Superuser Contribution Spotify crashes while playing

Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.

Visitor

Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.

MihailY

Moderator

657 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution I only have the options create playlist and shared mix und nicht die ai pla

I only have the two options "Create playlist" and "Shared mix" in Spotify on my phone and not the AI ​​playlist even though I have Spotify Premium.

Casual Listener

I only have the two options "Create playlist" and "Shared mix" in Spotify on my phone and not the AI ​​playlist even though I have Spotify Premium.

ErnitheSloth

Casual Listener

381 Views

2 replies

0 likes

  • 381 Views
  • 2 replies
  • 0 likes

Superuser Contribution Scrolling up makes releases disappear [bug report]

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueThe Spotify app has a bug when scrolling through the discography. Releases can disappear when scrolling up. I have documented the bug here: https://you...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue The Spotify app has a bug when scrolling through the discography. Releases ...

Yordan

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
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Solved!! All (non local files) songs not showing up in all of my playlists

PlanFree CountryUK DeviceSamsung Galaxy S9+ My Question or IssueI went into spotify to add a song to my playlist, but I saw that all of the songs that weren't local files weren't showing up! I went to an individual song and it said it was in the play...

Regular

Plan Free   Country UK   Device Samsung Galaxy S9+   My Question or Issue I went into spotify to add a song to my playlist, but I saw that all of the songs that weren't local...

moon_11

Regular

806 Views

3 replies

1 likes

bug
local files
playlist
  • 806 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlists appear empty in the mobile app after switching plans

PlanSwitched to FreeCountryIndiaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 - One UI 6.1 My Question or IssueI recently switched to the free plan from a Premium Individual plan earlier. I am moving to a different country and was planning...

Casual Listener

Plan Switched to Free Country India Device Samsung Galaxy S22 Ultra Operating System Android 14 - One UI 6.1   My Question or Issue I recently switched to the free plan from a Premium ...

4zeee

Visitor

4337 Views

4 replies

0 likes

  • 4337 Views
  • 4 replies
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Superuser Contribution music stuttering/pausing when phone closed and resumes when phone turns on

PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...

Casual Listener

Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...

iliketoeatfish

Visitor

1816 Views

6 replies

0 likes

  • 1816 Views
  • 6 replies
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Can't download some podcasts

Some podcast I can download others I can't.

Visitor

Some podcast I can download others I can't.

Amay

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes