Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201639 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545914 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453661 Views
571 replies
38 likes
I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever This user had the same problem that doesn't seem to be fixed ...
I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever ...
963 Views
0 replies
0 likes
PlanPremiumCountry BrazilDeviceLG X PowerOperating SystemAndroid 6.0.1 Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja teve esse problema? Ta destruindo o tempo de bateria do meu celular. Alguem sabe c...
Plan Premium Country Brazil Device LG X Power Operating System Android 6.0.1 Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja ...
Visitor
3732 Views
4 replies
0 likes
PlanFree/PremiumCountryUSADeviceOnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spotify on my this phone
Plan Free/Premium Country USA Device OnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spot...
Moderator
486 Views
1 replies
0 likes
PlanPremium CountryUK DevicePixel 3a / Google Home Mini Operating SystemAndroid 10 My Question or IssueAt night, I use Spotify to "Cast" to a Google Home Mini in my daughter's room which works as expected. The problem that I have is that when I go to...
Plan Premium Country UK Device Pixel 3a / Google Home Mini Operating System Android 10 My Question or Issue At night, I use Spotify to "Cast" to a Google Home...
Music Fan
5631 Views
23 replies
3 likes
PlanPremiumCountry DeviceSamsung Galaxy A52Operating SystemAndroid 14 My Question or IssueWhen I stop a song and add it to the queue (to repeat it one more time and no more), it plays in the time I added it. For example, I'm playing a song till the m...
Plan Premium Country Device Samsung Galaxy A52 Operating System Android 14 My Question or Issue When I stop a song and add it to the queue (to repeat it one more time and no m...
Moderator
341 Views
1 replies
0 likes
Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert
Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert
Community Legend
494 Views
1 replies
0 likes
When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and bang I got new fresh account from unknown email. I...
When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and...
Spotify Star
349 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(multiple) My Question or IssueIf you start downloading a playlist and then go into that playlist, the download progress indicator won't move although songs are actually downloading. This also happens in the Liked Songs pla...
Plan Premium Country USA Device (multiple) My Question or Issue If you start downloading a playlist and then go into that playlist, the download progress indicator won't move although ...
Casual Listener
11018 Views
11 replies
0 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...
10138 Views
0 replies
7 likes
I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I'm going to listen to. How can I fix this. Also, I'...
I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I...
Visitor
19318 Views
22 replies
2 likes
I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip past it. It just keeps playing the same one song. I ...
I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip p...
Moderator
1469 Views
1 replies
0 likes
Jam feature is not working even after taking the premium subscription
Jam feature is not working even after taking the premium subscription
Spotify Star
621 Views
1 replies
0 likes
every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son only by the Smiths and this happens with every sing...
every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son ...
Spotify Star
574 Views
1 replies
0 likes
No puedo acceder a mi cuenta premium
No puedo acceder a mi cuenta premium
Spotify Star
474 Views
1 replies
0 likes
When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying.PlanPremiumCountry DeviceSamsung Galaxy s10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...
When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying. Plan Premium Country Device Sa...
Spotify Star
680 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI'm having issues with music not playing when I am selecting the song. It will stop the song that is currently playing in the background and the "currently pl...
Plan Premium Country US Device Samsung Galaxy S24+ Operating System Android 14 My Question or Issue I'm having issues with music not playing when I am selecting the song. It will sto...
Spotify Star
1093 Views
1 replies
0 likes
Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen to the podcasts that are now unavailable.
Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen...
Spotify Star
574 Views
1 replies
0 likes
The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and random podcast episode will start playing. All I wan...
The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and r...
Visitor
6882 Views
22 replies
12 likes
PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...
Plan Free Country Indonesia Device Samsung Galaxy A12 Operating System Android 12 My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...
Moderator
1812 Views
11 replies
0 likes
having the same problem here. TCL 20SE.
having the same problem here. TCL 20SE.
Casual Listener
1215 Views
4 replies
0 likes
