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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110599 Views

26 replies

3 likes

  • 110599 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222660 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222660 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579473 Views

79 replies

3 likes

  • 579473 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477281 Views

577 replies

40 likes

Account
Free
  • 477281 Views
  • 577 replies
  • 40 likes

Superuser Contribution Playlists containing only podcasts always played in Shuffle mode

Plan Premium Country Spain Device Samsung A42 Operating System Android My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle or sequential playback icon has disappeared.All the episodes play randomly an...

Music Fan

Plan Premium Country Spain Device Samsung A42 Operating System Android   My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle...

eenslin

Newbie

4490 Views

17 replies

1 likes

Playlists
podcast playlist
Podcasts
shuffle
  • 4490 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution My songs keep downloading every day

PlanPremiumCountryChileDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI had to change my cellphone and in the new one the music I download is deleted every day and start to downloaded again. I already try a clean restart and remains...

Casual Listener

  Plan Premium Country Chile Device Samsung J2 core Operating System Android   My Question or Issue I had to change my cellphone and in the new one the music I download is delete...

denalidadd

Newbie

47734 Views

20 replies

6 likes

  • 47734 Views
  • 20 replies
  • 6 likes

Superuser Contribution Podcasts no longer pausing when Google Maps is talking.

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. Is there a way to get Spotify to pause the playback in Pod...

Casual Listener

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case.  ...

erictx

Visitor

15838 Views

27 replies

11 likes

  • 15838 Views
  • 27 replies
  • 11 likes

Superuser Contribution Spotify app keeps lagging and freezing when scrolling playlist

PlanPremium IndividualCountryUnited StatesDeviceX8Pro TabletOperating SystemAndroid My Question or IssueI use the Spotify app on my Android tablet every day and I have a large playlist that I listen to regularly. Recently I have been experiencing a b...

Casual Listener

Plan Premium Individual Country United States Device X8Pro Tablet Operating System Android   My Question or Issue I use the Spotify app on my Android tablet every day and I have a larg...

leacrea

Newbie

9568 Views

26 replies

1 likes

  • 9568 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify on Android Auto stuttering

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving.Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stream skipps a beat every three to five seconds. After a...

Visitor

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving. Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stre...

Lea43

Music Fan

3699 Views

3 replies

1 likes

  • 3699 Views
  • 3 replies
  • 1 likes

What is downloading for over 2 hours?

PlanPremiumCountryUSA DeviceSamsung A16 5G Operating SystemAndroid 14ONEUI 7.0 My Question or Issuenotification popped up saying Spotify is "downloading 18 out of 45 (52% complete)" and shows a progress bar. It's been downloading for more than 2 hour...

Casual Listener

  Plan Premium Country USA  Device Samsung A16 5G  Operating System Android 14 ONEUI 7.0     My Question or Issue notification popped up saying Spotify is "downl...

Billy-J

Spotify Star

603 Views

1 replies

0 likes

downloads
Notifications
  • 603 Views
  • 1 replies
  • 0 likes

Android app now playing new layout

PlanPremiumCountryPolandDevicePOCO X5 Pro 5G My Question or IssueAfter updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause/play, next and previous song buttons are 1/3 from the bottom of the scr...

Casual Listener

Plan Premium Country Poland Device POCO X5 Pro 5G   My Question or Issue After updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause...

Kultowo

Casual Listener

1482 Views

1 replies

0 likes

  • 1482 Views
  • 1 replies
  • 0 likes

Fire TV playback freezing after advert

PlanFreeCountryUKDeviceAmazon Fire Stick My Question or IssuePlayback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working again other than rebooting the Fire stick.This was working perfectly until...

Casual Listener

Plan Free Country UK Device Amazon Fire Stick   My Question or Issue Playback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working ag...

Notappy

Visitor

2820 Views

7 replies

6 likes

  • 2820 Views
  • 7 replies
  • 6 likes

Solved!! where can i find the Mood and Genre filters for “Liked Songs” ?

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

Casual Listener

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

myunsungsymphonic

Newbie

5227 Views

5 replies

1 likes

  • 5227 Views
  • 5 replies
  • 1 likes

swipe settings

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add stuff to my queue again because i dont use my liked...

Visitor

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add ...

Billy-J

Spotify Star

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playback is intermittendly stopping or skipping songs in OFFLINE mode

Hi,I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow).Last week the spotify app (running on Android 5.1.1) had a force close (= crash), ...

Casual Listener

Hi, I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow). Last week the sp...

Hard_Truth

Visitor

5061 Views

3 replies

0 likes

  • 5061 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded Podcast episodes Seem to be missing until re downloading.

PlanPremiumCountryUKDevicePixel 8 ProOperating SystemAndroid 15I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appear but then, for some reason Spotify seems to redownload them all, ...

Music Fan

Plan Premium Country UK Device Pixel 8 Pro Operating System Android 15 I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appe...

Ontgego

Visitor

1455 Views

2 replies

0 likes

  • 1455 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

Regular

Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...

michaellmcgraw

Visitor

33703 Views

52 replies

9 likes

Android
freeze
podcast
  • 33703 Views
  • 52 replies
  • 9 likes

Solved!!Superuser Contribution Stop playing recommended Songs for Playlists

PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, even if "Smart Shuffle" is not activated.As I understand it, "Smart Shuf...

Casual Listener

Plan Premium Device Various Operating System Android   My Question or Issue I have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, ...

BurningFalcon

Casual Listener

4318 Views

6 replies

0 likes

  • 4318 Views
  • 6 replies
  • 0 likes

After removing earbuds, Spotify undesirably restarts playing (loudly) through phone speakers

PlanPremiumCountryUSADeviceSamsung S21Operating SystemAndroid 14, One UI 6.1 My Question or IssueProblem is identical on my wife and my Samsung S21s. We both sleep with earbuds playing something quietly. After awakening, closing Spotify, and confirmi...

Newbie

Plan Premium Country USA Device Samsung S21 Operating System Android 14, One UI 6.1   My Question or Issue Problem is identical on my wife and my Samsung S21s.   We both slee...

Billy-J

Spotify Star

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message, linked to region change issue?

PlanPremium Student CountryGermany DeviceSamsung Galaxy A8 2018 (Android) Hello,I need help on this one - I've checked a few old posts and tried the solutions mentioned, but it did not work...When I search for a podcast, an album or anything and clic...

Regular

Plan Premium Student  Country Germany   Device Samsung Galaxy A8 2018 (Android)   Hello, I need help on this one - I've checked a few old posts and tried the solutions mention...

AlejaR

Moderator

3555 Views

12 replies

0 likes

  • 3555 Views
  • 12 replies
  • 0 likes

Superuser Contribution Accessibility Feedback on Android: sorting of playlists

Dear Accessibility Support of Spotify,I have written to you four times by e-mail during the past years and there seems to be no improvement or reaction at all. Thus, once more, the screen reader users on Android Talkback have huge challenges while tr...

Music Fan

Dear Accessibility Support of Spotify, I have written to you four times by e-mail during the past years and there seems to be no improvement or reaction at all. Thus, once more, the screen reader us...

JR_8000

Music Fan

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

Superuser Contribution The Spotify app seems to freeze upon launching it

Spoiler (Highlight to read)This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch it, it freezes on the gre...

Visitor

This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch i...

Maria

Moderator

2059 Views

3 replies

1 likes

  • 2059 Views
  • 3 replies
  • 1 likes

Letras

Boa tarde.Estou com um problema para maximizar as letras no aplicativo (quando clicamos e a letra preenche a tela toda). Eu clico e até tem a animação de expansão, mas não fica, volta a posição normal. O problema começou depois da última atualização ...

Casual Listener

Boa tarde. Estou com um  problema para maximizar as letras no aplicativo (quando clicamos e a letra preenche a tela toda). Eu clico e até tem a animação de expansão, mas não fica, volta a posiç...

caueneves

Newbie

3699 Views

4 replies

1 likes

letters
Update
  • 3699 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle function Liked Songs

PlanPremiumCountryNetherlandsDeviceOnePlus 7T My Question or IssueFor some reason since the last update, the shuffle function in my liked songs, instead of shuffling the songs, creates the same 'playlist' based on from which song I trigger the shuffl...

Newbie

Plan Premium Country Netherlands Device OnePlus 7T   My Question or Issue For some reason since the last update, the shuffle function in my liked songs, instead of shuffling the songs, c...

walius

Visitor

51220 Views

10 replies

2 likes

  • 51220 Views
  • 10 replies
  • 2 likes