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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389043 Views

545 replies

34 likes

Account
Free
  • 389043 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8075 Views

0 replies

7 likes

  • 8075 Views
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Solved!!Superuser Contribution The music quality on my spotify app is worse than that on spotify lite app.

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on both apps. So to check what was going on I download...

Casual Listener

I've been using spotify premium for 3 months now but i recently noticed that my youtube music had considerably better sound quality even when the streaming quality was set to the highest possible on ...

jdrch

Newbie

38189 Views

12 replies

5 likes

  • 38189 Views
  • 12 replies
  • 5 likes

Superuser Contribution Unable to change "remove played episode" settings in podcasts

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it PlanPremiumCountryCanadaDevicePoxel 9 pro xlOperating System(iOS 10, Android O...

Casual Listener

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it    Plan Premiu...

Teddy12345

Casual Listener

1507 Views

8 replies

5 likes

  • 1507 Views
  • 8 replies
  • 5 likes

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I created, both new accounts had no issues using the DJ...

Regular

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I cr...

Westenisme

Visitor

2555 Views

4 replies

2 likes

Account
Premium
  • 2555 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify prevents android phone from auto-locking

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown.- it does not lock when some video is playing (eg tiles with moving pictures) there should be a difference in video that...

Visitor

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown. - it does not lock when some video is playing (eg tiles with moving...

Kangaroo857

Music Fan

8017 Views

48 replies

4 likes

  • 8017 Views
  • 48 replies
  • 4 likes

Superuser Contribution Using Spotify offline with Android phone in car

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 12? My Question or IssueHello, I recently downloaded my playlists to play offline in my car to avoid using Data. I noticed however, that the quality of the songs are worse when p...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 12?   My Question or Issue Hello,   I recently downloaded my playlists to play offline in my car t...

redorav

Casual Listener

1953 Views

5 replies

1 likes

  • 1953 Views
  • 5 replies
  • 1 likes

Superuser Contribution Player controls in my notifications panel not working ?

PlanPremiumCountryCanadaDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue I am not able to like/unlike, rewind, pause, or skip forward using the player controls that popup in the my notifications, example shown the image, whenev...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   I am not able to like/unlike, rewind, pause, or skip forward using th...

Yordan

Moderator

1663 Views

5 replies

0 likes

  • 1663 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't set up voice controls.

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and everywhere else I could think of. I'm using Android 12 ...

Regular

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and ever...

Drose60

Newbie

5543 Views

18 replies

1 likes

  • 5543 Views
  • 18 replies
  • 1 likes

Superuser Contribution Automatically switches device but only when I'm listening podcast

I have spotify on my work laptop which I listen to music while working.If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify constantly switches to the laptop device and stops play...

Music Fan

I have spotify on my work laptop which I listen to music while working. If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify co...

k_no

Newbie

25330 Views

85 replies

8 likes

  • 25330 Views
  • 85 replies
  • 8 likes

Solved!!Superuser Contribution Android app showing blank window only

PlanPremiumCountryUSADeviceChromebookOperating SystemCurrent Chrome My Question or IssueMy son is using the Spotify app on his chrome book in a child account that has parental controls enabled.All websites are blocked, except those in a white list. S...

Regular

Plan Premium Country USA Device Chromebook Operating System Current Chrome   My Question or Issue My son is using the Spotify app on his chrome book in a child account that has parenta...

msa_socal

Regular

2147 Views

8 replies

0 likes

  • 2147 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music played from the Queue is not reflected in the "Recently Played" list

Old Man trying to use Spotify here.....I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that.My "Recently Played" list only displays thing that I play, and no...

Casual Listener

Old Man trying to use Spotify here..... I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that. My "Recent...

Nuktuk

Gig Goer

2077 Views

2 replies

0 likes

  • 2077 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists will randomly start playing in some random order even when shuffle is off

Plan : PremiumCountry : USA Device : Pixel 7 ProOperating System : Android 13 My Question or Issue I have a playlist that I add music new music to and want to listen to albums in the order they were intended. However, Spotify will randomly decide to ...

Regular

Plan : Premium Country : USA   Device : Pixel 7 Pro Operating System : Android 13    My Question or Issue   I have a playlist that I add music new music to and want t...

mat-simon

Casual Listener

3979 Views

7 replies

1 likes

  • 3979 Views
  • 7 replies
  • 1 likes

Superuser Contribution Problem with some local files

PlanPremiumCountrySwedenDeviceSamsung Galaxy S21Operating SystemAndroid 13 My Question or IssueHi! Some of my local files are greyed out and there is an exclamation mark besides them. If I click on these songs they start to play but the playlist alwa...

Roadie

Plan Premium Country Sweden Device Samsung Galaxy S21 Operating System Android 13   My Question or Issue Hi! Some of my local files are greyed out and there is an exclamation mark besi...

Jasonro

Visitor

5430 Views

10 replies

1 likes

  • 5430 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Disable concert banner and duo popups I get every week

PlanPremiumCountryFranceDeviceNothing Phone 1Operating SystemAndroid 13 My Question or IssueEvery week I get a banner on the top of the app, letting me know there is a concert for a specific artist in 2024. It's the same ad every week.Also, I get pop...

Regular

Plan Premium Country France Device Nothing Phone 1 Operating System Android 13   My Question or Issue Every week I get a banner on the top of the app, letting me know there is a concer...

fooobar

Music Fan

4133 Views

15 replies

14 likes

  • 4133 Views
  • 15 replies
  • 14 likes

Superuser Contribution Spotify crashing / long delays / loading long // Android 13 MIUI14

Hi,I've recently bought Xiaomi Redmi 10 PRO (Android 13 / MIUI 14). Unfortunately, I am observing multiple issues now:- spotify loading really long- crashing way to often- there is a 10 or more seconds delay when changing a songWhat I've done so far:...

Casual Listener

Hi, I've recently bought Xiaomi Redmi 10 PRO (Android 13 / MIUI 14). Unfortunately, I am observing multiple issues now: - spotify loading really long - crashing way to often - there is a 10 or mo...

TBSM

Visitor

3429 Views

6 replies

0 likes

  • 3429 Views
  • 6 replies
  • 0 likes

Superuser Contribution Storage Translation Issue - Brazilian Portuguese

PlanPremiumCountryBrazilDevicePOCO X6 5GOperating SystemAndroid 13Spotify Version9.0.18.604 My Question or IssueWhen you follow these steps: "Click on Profile Picture > Settings and Privacy > Offline Mode and Data Saving" on the storage session, it d...

Visitor

Plan Premium Country Brazil Device POCO X6 5G Operating System Android 13 Spotify Version 9.0.18.604   My Question or Issue When you follow these steps: "Click on Profile Picture &gt...

Yordan

Moderator

5072 Views

2 replies

0 likes

  • 5072 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify lite can't play music

PlanFreeCountrySouth KoreaDeviceXiaomi Redmi K30SOperating SystemAndroid 12 My Question or IssueSpotify lite can't play music and flashes back once music is played. All other functions work fine and the internet is fine.

Visitor

Plan Free Country South Korea Device Xiaomi Redmi K30S Operating System Android 12   My Question or Issue Spotify lite can't play music and flashes back once music is played. All other...

mahilad

Casual Listener

1693 Views

2 replies

0 likes

  • 1693 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't play certain podcasts

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueHi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast episodes from two specific podcasts I listen to ("Stuff You Should Know" and ...

Regular

Plan Premium Country USA Device Google Pixel 4 Operating System Android 11   My Question or Issue Hi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast e...

124986624

Visitor

71754 Views

65 replies

13 likes

  • 71754 Views
  • 65 replies
  • 13 likes

Superuser Contribution Starts playing on its own after call.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify starts on its own after a call even if the app has been closed. On my Samsung s8 and...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Jyiii

Casual Listener

13569 Views

22 replies

3 likes

  • 13569 Views
  • 22 replies
  • 3 likes

Superuser Contribution Can't Log in

Hello I'm having a problem for an hour or soI can't log in on my Spotify account,but i typed in my username and password,but all it says "Your email and password combination does not match a Spotify account.Please try later" And i'm having a account ...

Visitor

Hello   I'm having a problem for an hour or so I can't log in on my Spotify account,but i typed in my username and password,but all it says  "Your email and password combination does no...

Rudro

Casual Listener

17992 Views

13 replies

0 likes

  • 17992 Views
  • 13 replies
  • 0 likes

Superuser Contribution Switching device on Android

Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I switch devices on the fly all the time. How do I do ...

Newbie

Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I s...

Bigjesus

Newbie

2862 Views

2 replies

1 likes

  • 2862 Views
  • 2 replies
  • 1 likes