Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201365 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545514 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453169 Views
571 replies
38 likes
PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemONE UI 7 (Android 15) My Question or IssueThere was an issue if I tapped to overlay line and lyrics, I hear tapped glitching issue. I need to fix something if still and blink tap glitches.
Plan Premium Country Philippines Device S22 Ultra Operating System ONE UI 7 (Android 15) My Question or Issue There was an issue if I tapped to overlay line and lyrics, I...
Moderator
562 Views
1 replies
0 likes
PlanPremium DeviceXiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have tried everything, including clearing cache, trying older versions, changing region and restarting my de...
Plan Premium Device Xiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have...
Spotify Star
526 Views
1 replies
1 likes
PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...
Plan Premium (Family Account Member) Country England Device Samsung Galaxy s23 Ultra Operating System Android Version 14 One UI 6.1 My Question or Issue At first it took...
Newbie
3469 Views
4 replies
0 likes
When I open any playlist, it just tells me "Something went wrong, have another go?" PlanPremium FamilyCountryJapanDeviceSamsung Galaxy s24 ultraOperating SystemAndroid 15, oneui 7 My Question or Issue
When I open any playlist, it just tells me "Something went wrong, have another go?" Plan Premium Family Country Japan Device Samsung Galaxy s24 ultra Operating System Android 15, oneu...
Moderator
621 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDevicePixelOperating System Android My Question or IssueI had a sudden increase in data usage caused by Spotify....
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device Pixel Operating System Android &n...
Moderator
3740 Views
7 replies
2 likes
I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't display as options.
I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't...
Visitor
2067 Views
5 replies
2 likes
PlanPremiumCountryCanadaDevicePixel 4a & LG G6Operating SystemAndroid 10, Android 11 My Question or IssueThe Spotify widget seems to forget that it was playing a song if I pause and go do something else with my phone. After I come back to my homescre...
Plan Premium Country Canada Device Pixel 4a & LG G6 Operating System Android 10, Android 11 My Question or Issue The Spotify widget seems to forget that it was playing a song if ...
Casual Listener
11192 Views
50 replies
4 likes
PlanPremiumCountryPolandDeviceVolvo XC60 MY2023Operating SystemAndroid Automotive 11 My Question or IssueHi. My car already comes with software from Google. The Spotify app is pre-installed. How can I download and save selected songs, podcasts in the...
Plan Premium Country Poland Device Volvo XC60 MY2023 Operating System Android Automotive 11 My Question or Issue Hi. My car already comes with software from Google. The Spotify app i...
Casual Listener
1224 Views
2 replies
5 likes
PlanFree/PremiumCountry DeviceSamsung S6 edge Operating System(Android) My Question or IssueHow do I run both Spotify and Audible at the same time?
Plan Free/Premium Country Device Samsung S6 edge Operating System (Android) My Question or Issue How do I run both Spotify and Audible at the same time?
Newbie
8578 Views
3 replies
1 likes
PlanPremiumDevice(Google Pixel 7 Pro)Operating System(Android 14)My Question or IssueQueue icon not reacting when trying to open As a workaround, the only option to check queue currently is to add a new song to it and press Open while Added to Queue ...
Plan Premium Device (Google Pixel 7 Pro) Operating System (Android 14) My Question or Issue Queue icon not reacting when trying to open As a workaround, the only option to check ...
Roadie
2371 Views
14 replies
2 likes
PlanPremiumCountryIndiaDeviceGalaxy watch 6 classicOperating SystemWear OS 5 My Question or IssueI am unable to find the repeat/loop button to repeat a song or a saved playlist on the Spotify app on the Galaxy watch 6 classic. I do see the button on ...
Plan Premium Country India Device Galaxy watch 6 classic Operating System Wear OS 5 My Question or Issue I am unable to find the repeat/loop button to repeat a song or a saved playl...
Casual Listener
1125 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
325 Views
1 replies
0 likes
I can already use an entire playlist as an alarm using the default samsung alarm app, and without downloading that playlist at that. yet I cannot find an option to use a playlist
I can already use an entire playlist as an alarm using the default samsung alarm app, and without downloading that playlist at that. yet I cannot find an option to use a playlist
Visitor
37646 Views
4 replies
1 likes
When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode loads the page, but it doesn't let me do anything ...
When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode...
Newbie
3115 Views
2 replies
0 likes
Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamente. Isso acontece com frequênciaPlanoPremiumPaísBra...
Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamen...
Moderator
1833 Views
3 replies
0 likes
PlanFree/Premium DevicePoco F5Operating SystemAndroid 14App version 9.0.18.604 Sometimes, the lyrics for a song loading forever. However, if I minimize the app and reopen it, the lyrics instantly show up. I've attached a video that demonstrates the p...
Plan Free/Premium Device Poco F5 Operating System Android 14 App version 9.0.18.604 Sometimes, the lyrics for a song loading forever. However, if I minimize the app and ...
Casual Listener
1972 Views
4 replies
0 likes
Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle doesn't work
Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle d...
Music Fan
1081 Views
3 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 15 My Question or IssueI am unable to listen Jam sessions. When joining the jam, Pixel 7 Pro shows "the host device cannot play this content"I tried other devices, such as an iPhone and...
Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 15 My Question or Issue I am unable to listen Jam sessions. When joining the jam, Pixel 7 Pro s...
Moderator
2109 Views
1 replies
0 likes
PlanPremiumCountryNetherlands DeviceXiaomi Redmi Note 10 proOperating SystemAndroid 13/MIUI 14 My Question or IssueWhen using the equilizer volume spikes occur that turn my volume max until I hit one of the volume buttons, then it returns to the orig...
Plan Premium Country Netherlands Device Xiaomi Redmi Note 10 pro Operating System Android 13/MIUI 14 My Question or Issue When using the equilizer volume spikes occur that turn...
Casual Listener
1788 Views
7 replies
0 likes
PlanFreeCountryBelgiumDeviceOnePlus 8 ProOperating SystemAndroid My Question or IssueRecently my app seems to have stopped functioning like it should. This started happening after I returned to the free plan. I previously was part of a family plan. R...
Plan Free Country Belgium Device OnePlus 8 Pro Operating System Android My Question or Issue Recently my app seems to have stopped functioning like it should. This started happening ...
Visitor
2733 Views
4 replies
0 likes
