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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110353 Views

26 replies

3 likes

  • 110353 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222256 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222256 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578880 Views

79 replies

3 likes

  • 578880 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476878 Views

577 replies

40 likes

Account
Free
  • 476878 Views
  • 577 replies
  • 40 likes

Superuser Contribution Accidentally deleted a song from the song radio

PlanPremiumCountryUSA DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI accidentally deleted a song from the song radio station. In fact, it is the song that the radio station is based on, "Kill Jill". I cannot seem to find a way t...

Newbie

Plan Premium Country USA  Device Samsung Galaxy S9 Operating System Android   My Question or Issue I accidentally deleted a song from the song radio station. In fact, it is the so...

rizeeh207

Newbie

4237 Views

6 replies

0 likes

  • 4237 Views
  • 6 replies
  • 0 likes

How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

Regular

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...

Ayrton_rp

Casual Listener

2096 Views

1 replies

2 likes

  • 2096 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playback stops when closing Spotify app after casting to speaker

Plan Premium Country Colombia Device Samsung Galaxy S23 Ultra Operating System Android 14 One UI version 6.1 My Question or Issue Hi, I’ve been experiencing an issue when playing music from Spotify on my Alexa speaker. Previously, I could start playb...

Newbie

Plan Premium   Country Colombia   Device Samsung Galaxy S23 Ultra   Operating System Android 14 One UI version 6.1   My Question or Issue Hi,   ...

MihailY

Moderator

7537 Views

34 replies

2 likes

  • 7537 Views
  • 34 replies
  • 2 likes

Superuser Contribution How do I clear queue on Android!??

I'm computer literate, i promise, but find the Spotify interface among the worst i've ever had to deal with. I'm on Android. If I choose songs to play, when they finish it goes on to start playing recommendations (which i don't want as it means i can...

Visitor

I'm computer literate, i promise, but find the Spotify interface among the worst i've ever had to deal with.   I'm on Android. If I choose songs to play, when they finish it goes on to start p...

oshkoshbob

Casual Listener

6918 Views

2 replies

0 likes

  • 6918 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep spotify alive in the background

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Hello, I use spotify connect to operate an android phone with speakers in another room. I control it with my own android phone. The prob...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android    Hello, I use spotify connect to operate an android ...

liminal1

Music Fan

4244 Views

3 replies

0 likes

Keep spotify alive in the background
  • 4244 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hallo,ich habe ein neues Handy u. neue Nummer u kann mich nicht anmelden.

Ich habe ein neues Handy und meine Nummer gewechselt. Jetzt habe ich auf dem neuen Handy kein Premium mehr. Ich hab es mit alles Mailadressen versucht,aber es hat nicht funktioniert. Ich musste mich zuletzt vor Jahren dort anmelden und habe wahrschei...

Visitor

Ich habe ein neues Handy und meine Nummer gewechselt. Jetzt habe ich auf dem neuen Handy kein Premium mehr. Ich hab es mit alles Mailadressen versucht,aber es hat nicht funktioniert. Ich musste mich ...

qqmcdqn3m499bfxnpmfg

Visitor

3392 Views

2 replies

0 likes

  • 3392 Views
  • 2 replies
  • 0 likes

Superuser Contribution Login screen issue on Polestar and Volvo (AAOS)

Plan: PremiumCountry: NetherlandsDevice: Polestar 2 (software 3.4.4)Operating System: Android Automotive (AAOS) My Question or Issue:Unable to login because of a weirdly formatted login screen. The app appears to be for mobile devices instead of a ca...

Casual Listener

Plan: Premium Country: Netherlands Device: Polestar 2 (software 3.4.4) Operating System: Android Automotive (AAOS)   My Question or Issue: Unable to login because of a ...

Joan

Moderator

7348 Views

34 replies

3 likes

Android Automotive
Login
Polestar 2
Volvo
  • 7348 Views
  • 34 replies
  • 3 likes

Superuser Contribution Downloads buffering in offline mode - podcasts

Hi. Usually, I download episodes of my favourite podcasts and music to listen to in offline mode. Sometimes the reception is very bad in my area, hence downloaded content is my prefered way of listening. However, recently I have had a problem with my...

Visitor

Hi.   Usually, I download episodes of my favourite podcasts and music to listen to in offline mode. Sometimes the reception is very bad in my area, hence downloaded content is my prefered way ...

Chadillacc

Newbie

5138 Views

9 replies

3 likes

Buffering
downloaded
downloads
offline mode
  • 5138 Views
  • 9 replies
  • 3 likes

Superuser Contribution Spotify keeps running in the background

Hello,Spotify keeps running in the backgroud even after I close it. The device is Samsung A14.I've disabled everything I can think of but Spotify still runs in the background.Please cold you tell me how I can disable it completely and have it running...

Visitor

Hello, Spotify keeps running in the backgroud even after I close it. The device is Samsung A14. I've disabled everything I can think of but Spotify still runs in the background. Please cold you te...

AlejaR

Moderator

43757 Views

15 replies

1 likes

  • 43757 Views
  • 15 replies
  • 1 likes

Superuser Contribution Volume turns up to max by itself constantly

I have Spotify premium family membership. As of today the volume keeps shooting up to max constantly by itself on all my familys accounts. It's super annoying any help would be great. Oh and 2020 wrapped still ain't working.

Newbie

I have Spotify premium family membership. As of today the volume keeps shooting up to max constantly by itself on all my familys accounts. It's super annoying any help would be great.   Oh and...

eriqjaffe

Newbie

46592 Views

57 replies

18 likes

  • 46592 Views
  • 57 replies
  • 18 likes

Superuser Contribution Spotify plays only music through the left left channel

PlanPremiumCountryGermanyDeviceSamsung Galaxy S25 UltraOperating SystemAndroid 15 My Question or IssueProblems with music playback in my BMW F31 and Samsung Galaxy S25 Ultra. Music only plays through the left channel in the car. Does anyone have a ti...

Regular

Plan Premium Country Germany Device Samsung Galaxy S25 Ultra Operating System Android 15   My Question or Issue Problems with music playback in my BMW F31 and Samsung Galaxy S25 Ultra....

Fiemat

Regular

1508 Views

6 replies

0 likes

  • 1508 Views
  • 6 replies
  • 0 likes

How do I get Spotify only pause if a message comes through

Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue. All permissions are allowed via my phone settings for the Spotify app.

Casual Listener

Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue. All permissions are allowed via my p...

Bittencourt

Spotify Star

6969 Views

7 replies

0 likes

  • 6969 Views
  • 7 replies
  • 0 likes

Superuser Contribution Dowload option not showing

When I go on song options, I am not seeing an option to download.what to do

Visitor

When I go on song options, I am not seeing an option to download.what to do

buckyrov

Visitor

5625 Views

2 replies

0 likes

  • 5625 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

Newbie

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...

Spudak

Regular

9910 Views

12 replies

33 likes

  • 9910 Views
  • 12 replies
  • 33 likes

Solved!!Superuser Contribution Currently playing songs not highlighted in green

Why aren't my currently playing songs highlighted in green on my Samsung flip 4? I've tried reinstalling the app and that didn't work.

Casual Listener

Why aren't my currently playing songs highlighted in green on my Samsung flip 4? I've tried reinstalling the app and that didn't work.

WilfredKnight

Newbie

1829 Views

3 replies

0 likes

  • 1829 Views
  • 3 replies
  • 0 likes

Solved!! Touch preview has stopped working

hi, I have Spotify on both my iPhone 5c and on my Hudl2 android tablet. For some reason the touch preview of tracks has stopped working on my tablet (which I find to be one of the most impressive features of Spotify) but it still works on my iPhone. ...

Casual Listener

hi, I have Spotify on both my iPhone 5c and on my Hudl2 android tablet.  For some reason the touch preview of tracks has stopped working on my tablet (which I find to be one of the most impres...

MattSuda

Spotify Star

3370 Views

6 replies

1 likes

  • 3370 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Trying to search for music crashes the app on mobile

Since using the new AI Playlist bot, every time I tap the search bar, spotify instantly closes. If it matters, I closed the bot before creating a playlist. This has been ongoing since yesterday evening.

Casual Listener

Since using the new AI Playlist bot, every time I tap the search bar, spotify instantly closes. If it matters, I closed the bot before creating a playlist. This has been ongoing since yesterday eveni...

daniscross

Casual Listener

12649 Views

34 replies

14 likes

  • 12649 Views
  • 34 replies
  • 14 likes

Superuser Contribution Turn off lyrics

PlanPremium CountryCanadaDevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to find a way to disable lyrics while playing music. I don't mind using data to stream music, but I don't want to waste it on lyr...

Newbie

Plan Premium   Country Canada Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Trying to find a way to disable lyrics while pla...

RufusFishpaw

Casual Listener

17988 Views

26 replies

25 likes

  • 17988 Views
  • 26 replies
  • 25 likes

Can't play any music

I tried playing some music from different devices and it doesn't work. Each song is not shown when searched, but shows up in playlists. Does anyone have the same problem or know how to fix it?

Newbie

I tried playing some music from different devices and it doesn't work. Each song is not shown when searched, but shows up in playlists. Does anyone have the same problem or know how to fix it?

Amay

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Spotify song as an alarm interrupts the current playlist

DeviceSamsung Galaxy S23FEOperating SystemAndroid 15 / Oneui 7.0 My Question or IssueHow to turn off the useless feature of Spotify alarm song overwriting the currently active content in the app? After I turn off the alarm I want to continue listenin...

Newbie

Device Samsung Galaxy S23FE Operating System Android 15 / Oneui 7.0   My Question or Issue How to turn off the useless feature of Spotify alarm song overwriting the currently active conten...

Amay

Spotify Star

1301 Views

1 replies

0 likes

  • 1301 Views
  • 1 replies
  • 0 likes