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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375642 Views

541 replies

34 likes

Account
Free
  • 375642 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Superuser Contribution Bottom Player disappears and Queue gets erased.

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueIt has definitely happened in the past randomly but today it happened twice in the spam of two hours.I opened my Spotify and my Player (that seats in the bottom ...

Music Fan

    Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android   My Question or Issue It has definitely happened in the past randomly but today it happened...

MihailY

Moderator

904 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Home network got geo blocked

PlanPremiumCountryCanadaDeviceGoogle Pixel 6AOperating SystemAndroid 15My Question or IssueHello, this issue is not only happening on Android but also on anything connected to my home network. On the Spotify app, I can't search any song because nothi...

Newbie

Plan Premium Country Canada Device Google Pixel 6A Operating System Android 15 My Question or Issue Hello, this issue is not only happening on Android but also on anything connected to my ...

osornios

Spotify Star

644 Views

2 replies

1 likes

  • 644 Views
  • 2 replies
  • 1 likes

Volume SPIKES (and my world explodes!)

Plan : PremiumCountry USASpotify version: 8.5.50.916Device: Google Pixel2Operating System (Android 10)WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008.0) I have a MAJOR problem with the Volume Control of either Spotif...

Newbie

Plan : Premium Country USA Spotify version: 8.5.50.916 Device: Google Pixel2 Operating System (Android 10) WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008....

denielton

Casual Listener

9975 Views

19 replies

14 likes

SAFETY HAZARD
  • 9975 Views
  • 19 replies
  • 14 likes

Superuser Contribution Can't consistently drag scroll bar

PlanPremiumDevicePixel 8Operating SystemAndroid 15 My Question or IssueMost of the time when I'm trying to quickly scroll to the bottom of a playlist by dragging the scroll bar on the right of the screen, the app fails to register the interaction. Th...

Casual Listener

Plan Premium Device Pixel 8 Operating System Android 15   My Question or Issue Most of the time when I'm trying to quickly scroll to the bottom of a playlist by dragging the scroll bar o...

Joan

Moderator

1902 Views

7 replies

0 likes

  • 1902 Views
  • 7 replies
  • 0 likes

Superuser Contribution Songs Removed from Queue Keep Coming Back

Spoiler (Highlight to read) PlanPremiumCountryIrelandDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueEvery time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my chan...

Casual Listener

  Plan Premium Country Ireland Device Huawei P30 Lite Operating System Android 10   My Question or Issue Every time I try to remove songs from my queue, they keep returning. If I...

CW63

Newbie

5611 Views

10 replies

6 likes

  • 5611 Views
  • 10 replies
  • 6 likes

Why am I getting Ads on music playlists when I have premium

PlanPremiumCountry USA DeviceGalaxy Note S24 UltraOperating SystemAndroid Oreo My Question or Issue I pay for Spotify premium family version and I am getting ads on music and podcasts. This defeats the purpose of even? Paying for the service

Newbie

Plan Premium Country USA   Device Galaxy Note S24 Ultra Operating System Android Oreo   My Question or Issue   I pay for Spotify premium family version and I am getting...

JamesBarnes95

Visitor

546 Views

3 replies

2 likes

  • 546 Views
  • 3 replies
  • 2 likes

Superuser Contribution Downloaded album won't play offline

Premium Family accountAndroid app v9.0.20.640Android version 15Pixel 8 device Despite offline settings being correct, I could not play a downloaded album, see screenshots

Casual Listener

Premium Family account Android app v9.0.20.640 Android version 15 Pixel 8 device   Despite offline settings being correct, I could not play a downloaded album, see screenshots

M_4_C_C_4

Casual Listener

283 Views

2 replies

0 likes

  • 283 Views
  • 2 replies
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Superuser Contribution Playlist aren't downloading.

Logged into my Spotify account on my brand-new Google Pixel 8 (Android 14), and I can't download any of my playlists. For the record, I do have premium, I do have a lot of free memory, I don't have more than 5 devices connected to this account, I do ...

Newbie

Logged into my Spotify account on my brand-new Google Pixel 8 (Android 14), and I can't download any of my playlists. For the record, I do have premium, I do have a lot of free memory, I don't ha...

Donjaybee

Visitor

656 Views

4 replies

0 likes

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  • 4 replies
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Hoe kan ik mijn abonnement opzeggen

Het lukt mij niet om mijn abonnement op te zeggen.

Visitor

Het lukt mij niet om mijn abonnement op te zeggen.

ribezaz

Spotify Star

224 Views

1 replies

1 likes

  • 224 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Blend story not loading

The Spotify blend features still works, but the blend story will not loading. It will spin and then give me a refresh button, nothing have fixed this issue. Restarting app, phone, clearing cache, and force quitting the app.

Casual Listener

The Spotify blend features still works, but the blend story will not loading. It will spin and then give me a refresh button, nothing have fixed this issue. Restarting app, phone, clearing cache, and...

ribezaz

Spotify Star

1146 Views

3 replies

1 likes

  • 1146 Views
  • 3 replies
  • 1 likes

Re: All playlists are empty and I can't play songs

for me spotube doesn't work it's not loading songs or it loads the wrong ones, also doesn't shuffle...if anyone knows anything else worth trying pls tell me

Casual Listener

for me spotube doesn't work 😞 it's not loading songs or it loads the wrong ones, also doesn't shuffle...if anyone knows anything else worth trying pls tell me

2778 Views

0 replies

0 likes

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Superuser Contribution Can't change song

PlanPremiumCountryUKDeviceSamsung a80 with Cambridge audio melonmania wireless earbuds. Operating SystemLatest android My Question or IssueChanging song via headset repeats the same song. It's impossible to change song. Things were working fine until...

Gig Goer

  Plan Premium Country UK Device Samsung a80 with Cambridge audio melonmania wireless earbuds.  Operating System Latest android   My Question or Issue Changing song via head...

Aliveward

Visitor

5097 Views

7 replies

1 likes

  • 5097 Views
  • 7 replies
  • 1 likes

Superuser Contribution Disattivare avvio automatico

Samsung Galaxy S10Sistema operativo(iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problemaBuongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluethoot ...

Casual Listener

  Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'es...

CStanzy

Visitor

12057 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Keep getting logged out in paired car

I have paired the Spotify app in my volvo ex30 to My account but I keep getting logged out randomly? Could be a set time. This is extremely annoying as would have to stop the car to re-pair with my account. Why won't it stay logged in like the main a...

Casual Listener

I have paired the Spotify app in my volvo ex30 to My account but I keep getting logged out randomly? Could be a set time. This is extremely annoying as would have to stop the car to re-pair with my a...

zxx97667231005

Casual Listener

2458 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Superuser Contribution "For you" suggestions while driving

PlanPremiumCountryUSADeviceGoogle Pixel 7 My Question or IssueWhen viewing the Spotify app on my car screen (2020 CR-V), Spotify has always just displayed the current song playing, unless I navigate to something else. Recently, the app has added a se...

Casual Listener

Plan Premium Country USA Device Google Pixel 7   My Question or Issue When viewing the Spotify app on my car screen (2020 CR-V), Spotify has always just displayed the current song playin...

jlmnh

Casual Listener

314 Views

2 replies

0 likes

  • 314 Views
  • 2 replies
  • 0 likes

Superuser Contribution Galaxy Watch Unable To Control Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy Watch 4 and Samsung S21 Ultra 5GOperating SystemWatch: Google Wear OS 3, phone: Android 11 with Samsung's OneUI 3.0 extensions My Question or IssueI cannot get my watch to control my Spotify streaming through...

Regular

Plan Premium Country USA Device Samsung Galaxy Watch 4 and Samsung S21 Ultra 5G Operating System Watch: Google Wear OS 3, phone: Android 11 with Samsung's OneUI 3.0 extensions &nbsp...

StraSinor

Newbie

6394 Views

29 replies

2 likes

  • 6394 Views
  • 29 replies
  • 2 likes

Superuser Contribution BUG FIX for issues with switching tabs and getting brought to the top of a playlist without my

I'm actually submitting a bug fix, and I wasn't able to find at all the correct spot to submit it, so I hope this is able to reach someone. I'm having a bug: if I'm on a large playlist with a ton of songs and I'm scrolled far down, and if I switch ta...

Casual Listener

I'm actually submitting a bug fix, and I wasn't able to find at all the correct spot to submit it, so I hope this is able to reach someone. I'm having a bug: if I'm on a large playlist with a ton of ...

Novy

Moderator

932 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Music automatically deleted from "your songs"

PlanPremiumCountryItalyDeviceGoogle Pixel 7Operating SystemAndroid stock My Question or IssueWhen I listen to music through my headphones, suddenly the app crashes and I can't find the song I was listening to in the list of my favourites (I'm referri...

Newbie

Plan Premium Country Italy Device Google Pixel 7 Operating System Android stock   My Question or Issue When I listen to music through my headphones, suddenly the app crashes and I can'...

Vasil

Moderator

280 Views

1 replies

1 likes

  • 280 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Widget with no Rounded Corners

Plan: PremiumCountry: IndiaDevice: iQOO Z7sOperating System: Fun Touch OS 14 (Android 14) My IssueThe widget, not matter of what size, always has sharp squared corners.Tried uninstalling, re installing, rebooting the device, etc. Nothing fixed it.Ple...

Regular

Plan: Premium Country: India Device: iQOO Z7s Operating System: Fun Touch OS 14 (Android 14)   My Issue The widget, not matter of what size, always has sharp squared co...

Maria

Moderator

1478 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Why won't shuffle play turn off on system-created playlists on Android?

I'll pull up Spotify and skim through a few Daily Mix playlists, maybe daylist, maybe Discover Weekly, maybe Release Radar, see a few songs at the top of a list that catch my eye, and be like "Yeah, I choose you". I hear the first song, great. Then i...

Regular

I'll pull up Spotify and skim through a few Daily Mix playlists, maybe daylist, maybe Discover Weekly, maybe Release Radar, see a few songs at the top of a list that catch my eye, and be like "Yeah, ...

Ivelina

Moderator

1161 Views

10 replies

0 likes

  • 1161 Views
  • 10 replies
  • 0 likes