Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396458 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have spotify on my work laptop which I listen to music while working.If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify constantly switches to the laptop device and stops play...
I have spotify on my work laptop which I listen to music while working. If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify co...
Newbie
25673 Views
85 replies
8 likes
PlanPremiumCountryUSADeviceChromebookOperating SystemCurrent Chrome My Question or IssueMy son is using the Spotify app on his chrome book in a child account that has parental controls enabled.All websites are blocked, except those in a white list. S...
Plan Premium Country USA Device Chromebook Operating System Current Chrome My Question or Issue My son is using the Spotify app on his chrome book in a child account that has parenta...
Regular
2374 Views
8 replies
0 likes
Old Man trying to use Spotify here.....I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that.My "Recently Played" list only displays thing that I play, and no...
Old Man trying to use Spotify here..... I add music to the queue and listen to it. Every once in a while I will play directly a song, and then let the queue take over and listen to that. My "Recent...
Gig Goer
2115 Views
2 replies
0 likes
Plan : PremiumCountry : USA Device : Pixel 7 ProOperating System : Android 13 My Question or Issue I have a playlist that I add music new music to and want to listen to albums in the order they were intended. However, Spotify will randomly decide to ...
Plan : Premium Country : USA Device : Pixel 7 Pro Operating System : Android 13 My Question or Issue I have a playlist that I add music new music to and want t...
Casual Listener
4209 Views
7 replies
1 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S21Operating SystemAndroid 13 My Question or IssueHi! Some of my local files are greyed out and there is an exclamation mark besides them. If I click on these songs they start to play but the playlist alwa...
Plan Premium Country Sweden Device Samsung Galaxy S21 Operating System Android 13 My Question or Issue Hi! Some of my local files are greyed out and there is an exclamation mark besi...
Visitor
5726 Views
10 replies
1 likes
PlanPremiumCountryFranceDeviceNothing Phone 1Operating SystemAndroid 13 My Question or IssueEvery week I get a banner on the top of the app, letting me know there is a concert for a specific artist in 2024. It's the same ad every week.Also, I get pop...
Plan Premium Country France Device Nothing Phone 1 Operating System Android 13 My Question or Issue Every week I get a banner on the top of the app, letting me know there is a concer...
Music Fan
4278 Views
15 replies
14 likes
Hi,I've recently bought Xiaomi Redmi 10 PRO (Android 13 / MIUI 14). Unfortunately, I am observing multiple issues now:- spotify loading really long- crashing way to often- there is a 10 or more seconds delay when changing a songWhat I've done so far:...
Hi, I've recently bought Xiaomi Redmi 10 PRO (Android 13 / MIUI 14). Unfortunately, I am observing multiple issues now: - spotify loading really long - crashing way to often - there is a 10 or mo...
Visitor
3505 Views
6 replies
0 likes
PlanPremiumCountryBrazilDevicePOCO X6 5GOperating SystemAndroid 13Spotify Version9.0.18.604 My Question or IssueWhen you follow these steps: "Click on Profile Picture > Settings and Privacy > Offline Mode and Data Saving" on the storage session, it d...
Plan Premium Country Brazil Device POCO X6 5G Operating System Android 13 Spotify Version 9.0.18.604 My Question or Issue When you follow these steps: "Click on Profile Picture >...
Moderator
5084 Views
2 replies
0 likes
PlanFreeCountrySouth KoreaDeviceXiaomi Redmi K30SOperating SystemAndroid 12 My Question or IssueSpotify lite can't play music and flashes back once music is played. All other functions work fine and the internet is fine.
Plan Free Country South Korea Device Xiaomi Redmi K30S Operating System Android 12 My Question or Issue Spotify lite can't play music and flashes back once music is played. All other...
Casual Listener
1710 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueHi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast episodes from two specific podcasts I listen to ("Stuff You Should Know" and ...
Plan Premium Country USA Device Google Pixel 4 Operating System Android 11 My Question or Issue Hi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast e...
Visitor
72364 Views
65 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify starts on its own after a call even if the app has been closed. On my Samsung s8 and...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
13850 Views
22 replies
3 likes
Hello I'm having a problem for an hour or soI can't log in on my Spotify account,but i typed in my username and password,but all it says "Your email and password combination does not match a Spotify account.Please try later" And i'm having a account ...
Hello I'm having a problem for an hour or so I can't log in on my Spotify account,but i typed in my username and password,but all it says "Your email and password combination does no...
Casual Listener
18060 Views
13 replies
0 likes
Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I switch devices on the fly all the time. How do I do ...
Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I s...
Newbie
2920 Views
2 replies
1 likes
EVERY song is not playable i have tried redownloading spotify changing settings.
EVERY song is not playable i have tried redownloading spotify changing settings.
Spotify Star
270 Views
1 replies
0 likes
Hello, I have been having troubles when playing video on Spotify, normally with podcasts.The screen options such play, rewind, etc don't disappear (only in full screen mode) and the screen enters in rest mode (like being in audio mode). Is there any ...
Hello, I have been having troubles when playing video on Spotify, normally with podcasts. The screen options such play, rewind, etc don't disappear (only in full screen mode) and the screen...
Moderator
602 Views
3 replies
1 likes
PlanFreeCountryDenmarkDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueWhen Im listening to my playlist, which have two podcast episodes in, on my phone, then Spotify just suddenly plays a random song that isnt part of it. The a...
Plan Free Country Denmark Device Samsung Galaxy A50 Operating System Android 11 My Question or Issue When Im listening to my playlist, which have two podcast episodes in, on my phone...
Not applicable
1276 Views
6 replies
0 likes
PlanPremiumCountryPolandDevice(Xiaomi Redmi Note 11s)Operating System(Android 13) My Question or IssueThere is no gap between artist and album on the notification screen
Plan Premium Country Poland Device (Xiaomi Redmi Note 11s) Operating System (Android 13) My Question or Issue There is no gap between artist and album on the notification screen &nb...
Moderator
235 Views
1 replies
0 likes
Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to do is hit media and whatever spotify was playing las...
Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to d...
Visitor
1710 Views
9 replies
0 likes
The question is already there. What do all the green symbols on my android cell mean?
The question is already there. What do all the green symbols on my android cell mean?
Spotify Star
1199 Views
1 replies
1 likes
Since the latest update I have noticed a couple of issues with spotify. First is that when I search music by an artist in my "Liked Songs" playlist, it not longer plays music only by that artist within the playlist. Usually if I searched, "juice wrld...
Since the latest update I have noticed a couple of issues with spotify. First is that when I search music by an artist in my "Liked Songs" playlist, it not longer plays music only by that ar...
Moderator
1779 Views
3 replies
0 likes
