Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208841 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208841 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557502 Views

78 replies

3 likes

  • 557502 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461176 Views

575 replies

39 likes

Account
Free
  • 461176 Views
  • 575 replies
  • 39 likes

Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...

10349 Views

0 replies

7 likes

  • 10349 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Why do I have to shuffle instead of click on the song I want?

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I'm going to listen to. How can I fix this. Also, I'...

Casual Listener

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I...

31l3fsrk6zlhuyyaj42w

Visitor

20102 Views

22 replies

2 likes

  • 20102 Views
  • 22 replies
  • 2 likes

Superuser Contribution Spotify keeps repeating same single song

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip past it. It just keeps playing the same one song. I ...

Visitor

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip p...

Ivelina

Moderator

1549 Views

1 replies

0 likes

  • 1549 Views
  • 1 replies
  • 0 likes

Jam not working

Jam feature is not working even after taking the premium subscription

Visitor

Jam feature is not working even after taking the premium subscription

osornios

Spotify Star

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

My spotify won't play the Smiths

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son only by the Smiths and this happens with every sing...

Visitor

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son ...

Bittencourt

Spotify Star

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Perdi mi celular

No puedo acceder a mi cuenta premium

Visitor

No puedo acceder a mi cuenta premium

Bittencourt

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library filter by downloaded still shows all episodes

When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying.PlanPremiumCountry DeviceSamsung Galaxy s10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

Visitor

When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying. Plan Premium Country   Device Sa...

CryticalAce

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Issues with Playing Songs and Search Bar

PlanPremiumCountryUSDeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI'm having issues with music not playing when I am selecting the song. It will stop the song that is currently playing in the background and the "currently pl...

Newbie

Plan Premium Country US Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I'm having issues with music not playing when I am selecting the song. It will sto...

CryticalAce

Spotify Star

1174 Views

1 replies

0 likes

Possible Bug
  • 1174 Views
  • 1 replies
  • 0 likes

Podcasts not listing episodes

Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen to the podcasts that are now unavailable.

Visitor

Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen...

CryticalAce

Spotify Star

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Spotify app plays random podcasts when I open it up after connecting to my car's bluetooth

The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and random podcast episode will start playing. All I wan...

Casual Listener

The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and r...

MellodyLove

Visitor

7060 Views

22 replies

12 likes

  • 7060 Views
  • 22 replies
  • 12 likes

Superuser Contribution advertisement not playing

PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...

Regular

Plan Free Country Indonesia   Device Samsung Galaxy A12 Operating System Android 12   My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...

MihailY

Moderator

1899 Views

11 replies

0 likes

  • 1899 Views
  • 11 replies
  • 0 likes

Superuser Contribution Re: Audio stuck in mono

having the same problem here. TCL 20SE.

Casual Listener

having the same problem here. TCL 20SE.

sandrob

Casual Listener

1292 Views

4 replies

0 likes

  • 1292 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing when using Facebook messenger

PlanPremiumCountryUSDeviceSamsung S23, A21Operating SystemAndroid 14, OneUI 6.1 My Question or IssueWhenever using FB messenger, spotify keeps pausing playback. It can be unpaused, but it keeps pausing - opening messenger, opening keyboard, etc. Full...

Regular

  Plan Premium Country US Device Samsung S23, A21 Operating System Android 14, OneUI 6.1   My Question or Issue Whenever using FB messenger, spotify keeps pausing playback. ...

Ivelina

Moderator

1625 Views

1 replies

0 likes

  • 1625 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Explore Premium" pop-up while logged in a Premium account

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...

Casual Listener

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Pre...

AlejaR

Moderator

1239 Views

3 replies

0 likes

Android App
Bugs issues
Premium
skip track
  • 1239 Views
  • 3 replies
  • 0 likes

Superuser Contribution Player overlay issue

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemONE UI 7 (Android 15) My Question or IssueThere was an issue if I tapped to overlay line and lyrics, I hear tapped glitching issue. I need to fix something if still and blink tap glitches.

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System ONE UI 7 (Android 15)   My Question or Issue There was an issue if I tapped to overlay line and lyrics, I...

Joan

Moderator

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Can't log into Spotify on my new device

PlanPremium DeviceXiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have tried everything, including clearing cache, trying older versions, changing region and restarting my de...

Newbie

  Plan Premium     Device Xiaomi 12S ultra    When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up   I have...

ribezaz

Spotify Star

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music Videos Appear Available But Wont Play

PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...

Casual Listener

Plan Premium (Family Account Member) Country  England Device Samsung Galaxy s23 Ultra  Operating System Android Version 14 One UI 6.1   My Question or Issue At first it took...

Poetikins

Newbie

3664 Views

4 replies

0 likes

  • 3664 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't open any playlist from mobile app

When I open any playlist, it just tells me "Something went wrong, have another go?" PlanPremium FamilyCountryJapanDeviceSamsung Galaxy s24 ultraOperating SystemAndroid 15, oneui 7 My Question or Issue

Casual Listener

When I open any playlist, it just tells me "Something went wrong, have another go?"   Plan Premium Family Country Japan Device Samsung Galaxy s24 ultra Operating System Android 15, oneu...

Novy

Moderator

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sudden increase in data usage

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDevicePixelOperating System Android My Question or IssueI had a sudden increase in data usage caused by Spotify....

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device Pixel Operating System  Android &n...

Vasil

Moderator

4018 Views

7 replies

2 likes

  • 4018 Views
  • 7 replies
  • 2 likes

Superuser Contribution How do I get all of my picture albums to show, when choosing a cover photo?

I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't display as options.

Visitor

I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't...

suphiee

Visitor

2141 Views

5 replies

2 likes

  • 2141 Views
  • 5 replies
  • 2 likes