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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5130 Views

0 replies

6 likes

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Solved!!Superuser Contribution "Don't Play this Song" is gone?

Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the songPremiumMoto Mod

Newbie

Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the song Premium Moto Mod  

51odqt-d_vh12

Newbie

11273 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Superuser Contribution Now Playing bar missing on Android

The control bar never appears (see screenshot).There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones). I have tried all the suggested steps in that topic, including a clean re-install of the app, to no avail.De...

Newbie

The control bar never appears (see screenshot). There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones).  I have tried all the suggested steps in that top...

Brawls

Newbie

10548 Views

24 replies

13 likes

  • 10548 Views
  • 24 replies
  • 13 likes

Repeat function automatically turning on whenever I plug into my car

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail.I am using Android Auto and a Pixel 9 Pro XL

Newbie

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail. I am using Android Aut...

WaltMorton

Newbie

365 Views

1 replies

0 likes

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Superuser Contribution I cant skip songs or pause when on lock screen

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A70Operating SystemAndroid 9, running one UI version 1.1 My Question or IssueSo I've just purchased a new phone and when playing spotify I cant seem to skip or pause while my phone is locked. I'm havi...

Newbie

  Plan Premium Country New Zealand Device Samsung Galaxy A70 Operating System Android 9, running one UI version 1.1   My Question or Issue So I've just purchased a new phone and ...

jj197

Visitor

11951 Views

2 replies

0 likes

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Jam link

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen. When I click on any song link, there is no problem...

Casual Listener

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen....

Huseyinp73

Casual Listener

356 Views

2 replies

0 likes

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Spotify not joining jam.

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out and then logging back in as well as clearing app ca...

Visitor

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out ...

Jose_M

Spotify Star

390 Views

1 replies

0 likes

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Superuser Contribution Android Auto connected, audio comes out of phone

PlanPremiumCountry DeviceGoogle Pixel 5, 3a XL, Carpodgo Android Auto, Volvo Grom Car BT3 Bluetooth SoundsystemOperating SystemAndroid 14 My Question or IssueSpotify is usually connected in my car via Bluetooth to my Soundsystem. When playing, Spotif...

Regular

Plan Premium Country   Device Google Pixel 5, 3a XL, Carpodgo Android Auto, Volvo Grom Car BT3 Bluetooth Soundsystem Operating System Android 14   My Question or Issue Spotify is...

MinerCalvert

Newbie

1460 Views

2 replies

0 likes

android auto
bluetooth
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Superuser Contribution Why won't Spotify play sound through my wireless headphones?

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)

Casual Listener

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...

Not applicable

2756 Views

5 replies

0 likes

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Superuser Contribution Spotify stops when screen goes dark on Xiaomi redmi note 13 pro

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Casual Listener

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Ivelina

Moderator

935 Views

7 replies

0 likes

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Superuser Contribution Queue ignores playlist and repeats 4-5 tracks

PlanPremiumCountryUSDeviceMoto X4Operating SystemAndroid 9 My Question or IssueI have a playlist with a series of albums that play through in-order because there's a story. There are roughly 100 songs in the playlist, and I do have the playlist downl...

Music Fan

Plan Premium Country US Device Moto X4 Operating System Android 9   My Question or Issue I have a playlist with a series of albums that play through in-order because there's a story. T...

ChrisWho

Regular

37839 Views

186 replies

19 likes

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  • 186 replies
  • 19 likes

Music starts playing when plugged in to charge

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and this phone for at least 6 months and it has only j...

Casual Listener

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and...

Isabutterfly

Visitor

2915 Views

4 replies

0 likes

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Superuser Contribution Spotify on my Chromecast with android TV plays incorrect song in list.

I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. Not just an off by 1 error it seems. Seems related t...

Casual Listener

I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. N...

NotNowFozzie

Casual Listener

375 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Music pauses while taking WhatsApp pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

637 Views

1 replies

1 likes

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Superuser Contribution Spotify stops on a last second via JBL Clip 5.

PlanFreeCountryUkraineDeviceSamsung Galaxy A33Operating SystemAndroid 14 My Question or IssueMy playlists stop at the last second of the first song when my phone is connected via BT to JBL Clip 5.The Next/Prev buttons are inactive, swipe also does no...

Newbie

Plan Free Country Ukraine Device Samsung Galaxy A33 Operating System Android 14   My Question or Issue My playlists stop at the last second of the first song when my phone is connected...

Vasil

Moderator

437 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Autoplay not working

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A55 5G

Casual Listener

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A5...

Harleybear

Casual Listener

1495 Views

8 replies

0 likes

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Superuser Contribution Collaborative playlist is not updating new songs added by my friend

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in my app I still only see 30 we had before she added n...

Newbie

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in m...

unknownworld1

Visitor

4216 Views

4 replies

0 likes

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Superuser Contribution Spotify deleted my playlist and I can't recover it

Spotify deleted a playlist today that I had made 2 days ago, when I try to recover it spotify says I haven't deleted any playlists

Music Fan

Spotify deleted a playlist today that I had made 2 days ago, when I try to recover it spotify says I haven't deleted any playlists

9xas6bn87b417x25cign

Newbie

3575 Views

12 replies

0 likes

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Superuser Contribution Equalizer glitch - loud to soft!

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186But the topic was closed?! So, I have to reopen it again. Android Spotify has this glitch for about last 2 months, that when song starts playin...

Casual Listener

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186 But the topic was closed?! So, I have to reopen it again.   Android Spotify ha...

OscarDC

Moderator

440 Views

3 replies

0 likes

  • 440 Views
  • 3 replies
  • 0 likes