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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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how do I access my premum account on my new cell?

Where do i go to enter my premium spotify account on my new device?

Visitor

Where do i go to enter my premium spotify account on my new device?

Luan

Spotify Star

413 Views

1 replies

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Superuser Contribution How to always allow URI to a song to open the spotify app?

PlanPremiumCountryNorwayDeviceSamsung Galaxy S21Operating SystemAndroid 14 My Question or IssueURI links like "spotify:track:" always triggers the dialog:Continue to Spotify?This site wants to open the Spotify appHow can i prevent this dialog from ap...

Music Fan

Plan Premium Country Norway Device Samsung Galaxy S21 Operating System Android 14   My Question or Issue URI links like "spotify:track:<track id>" always triggers the dialog: ...

rghid566

Casual Listener

608 Views

2 replies

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Superuser Contribution Spotify Desktop vs Spotify Mobile

Hi All ~ On the Desktop version the songs in a playlist are numbered, but on the Mobile version the songs in the same playlist aren't. I really like seeing what number song I'm playing in case I have to return to that playlist later in the day and I ...

Roadie

Hi All ~   On the Desktop version the songs in a playlist are numbered, but on the Mobile version the songs in the same playlist aren't. I really like seeing what number song I'm playing in ca...

januaria81

Roadie

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2 replies

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Superuser Contribution Spotify over multiple devices

PlanPremium with 30 day free (just upgraded today)CountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android Phone and Tablet, Windows 10 PC, TCL Television My Question or Issue I have been a member of Spotify f...

Visitor

Plan Premium with 30 day free (just upgraded today) Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android Phone and Tablet, Windows 10 PC, TCL ...

Yordan

Moderator

513 Views

1 replies

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Solved!!Superuser Contribution Spotify will not work on all 3 of my Android devices worked perfect on apple phone

PlanPremiumCountryusaDeviceSM-T380 SMGG930V SM-T510Operating Systemandroid 8 9 & 11 My Question or IssueAfter install I get my playlist but just a message "Something went wrong". After answering that message a number of times it will play but unrespo...

Casual Listener

Plan Premium Country usa Device SM-T380 SMGG930V SM-T510 Operating System android 8  9 & 11   My Question or Issue After install I get my playlist but just a message "Somethin...

Bobbywires

Casual Listener

717 Views

2 replies

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Superuser Contribution Why is it that on flights only a few songs are highlighted that I can play on a Samsung

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

366 Views

1 replies

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Superuser Contribution App keeps stopping

Since I've joined Spotify, we have experienced nothing but trouble with the app, playing either on our TV or via Bluetooth connection. The most recent has been the song just stopping playing and going back to the beginning. I have tried all of the re...

Casual Listener

Since I've joined Spotify, we have experienced nothing but trouble with the app, playing either on our TV or via Bluetooth connection. The most recent has been the song just stopping playing and goin...

OscarDC

Moderator

787 Views

3 replies

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Superuser Contribution 15 Seconds Skip instead of next track skip

PlanFreeCountryGermanyDeviceXiaomi Redmi12 ProOperating SystemAndroid My Question or IssueMy problem is shown in my screenshot. Yesterday, the Spotify option still had a 15 seconds forward and 15 seconds back button instead of the skip buttons. But I...

Newbie

Plan Free Country Germany Device Xiaomi Redmi12 Pro Operating System Android   My Question or Issue My problem is shown in my screenshot. Yesterday, the Spotify option still had a 15 s...

BrunoCano23

Visitor

7519 Views

7 replies

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Superuser Contribution Google Nest commands not working

PlanPremiumCountryUSDeviceGoogle Nest MiniOperating SystemGoogle Home/Assistant? My Question or IssueI've tried three, and it's not getting them. For example, saying "Hey Google, play the 'Slam! Poetry Podcast" gets me "Sure, here's ;Poetry Slam TV (...

Visitor

Plan Premium Country US Device Google Nest Mini Operating System Google Home/Assistant?   My Question or Issue I've tried three, and it's not getting them. For example, saying "Hey Goo...

AlejaR

Moderator

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1 replies

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Superuser Contribution "Waiting for host to start playback" Spotify Jam

PlanPremiumCountry CanadaDeviceSamsung s24 ultraOperating SystemAndroid 14My Question or IssueI had left a Spotify jam that my friend invited me to. I connected to my cars blue tooth and it wouldn't let me play any tracks. It kept giving me the messa...

Visitor

Plan Premium Country Canada Device Samsung s24 ultra Operating System Android 14 My Question or Issue I had left a Spotify jam that my friend invited me to. I connected to my cars blue toot...

voodoojuejue

Newbie

22625 Views

5 replies

1 likes

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Superuser Contribution Volume normalization not working

PlanPremiumCountry DevicePixel 7 Pro projecting to Android AutoOperating SystemAndroid 15 beta My Question or IssueVolume normalization on Android is not working, at least through Android Auto. It now makes loud music louder and quiet podcasts quiete...

Regular

Plan Premium Country   Device Pixel 7 Pro projecting to Android Auto Operating System Android 15 beta   My Question or Issue Volume normalization on Android is not working, at lea...

Eni

Moderator

995 Views

3 replies

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Solved!!Superuser Contribution Mobile app steals playback from desktop app when I put my earbuds away

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm that it is the earbuds, it doesn't happen if I don...

Music Fan

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm...

theolaa

Music Fan

924 Views

6 replies

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Superuser Contribution Re: Sleep timer! Bring it back

Galaxy tab A 2016 model SMT580 OS T580ues5ctl1/T580xac5ctl1/ logged in and out 3 times no go for sleep timer.Spotify version 8.9.60.560

Visitor

Galaxy tab A 2016 model SMT580  OS T580ues5ctl1/T580xac5ctl1/ logged in and out 3 times no go for sleep timer. Spotify version 8.9.60.560

Novy

Moderator

386 Views

1 replies

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Superuser Contribution Pagamento sem minha permissão

Olá então eu paguei uma assinatura que foi o plano individual no dia 23 de junho e peguei ele de graça aí dps avisaram que assim que acabasse o plano ia fazer uma cobrança no cartão so o que aconteceu foi que quando acabou o cartão já pagou outro pla...

Visitor

Olá então eu paguei uma assinatura que foi o plano individual no dia 23 de junho e peguei ele de graça aí dps avisaram que assim que acabasse o plano ia fazer uma cobrança no cartão so o que acontece...

Eni

Moderator

388 Views

1 replies

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Superuser Contribution Smart shuffle doesn't work although I'm online

Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle doesn't work

Visitor

Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle d...

stupidmaninthewindow

Music Fan

739 Views

3 replies

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Superuser Contribution on samsung galaxy tab a 8.0 where is the icon for custom order??

also where is the ... 3 dot icon for 'rename', 'delete', etc.??How do I retrieve playlists that have disappeared ?? Some have disappeared from the Samsung tablet, and others have disappeared from my Asus laptop.

Visitor

also where is the ... 3 dot icon for 'rename', 'delete', etc.?? How do I retrieve playlists that have disappeared ?? Some have disappeared from the Samsung tablet, and others have disappeared from ...

Dessi

Moderator

336 Views

1 replies

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