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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1023 Views
  • 0 replies
  • 4 likes

Superuser Contribution Playback removed content causing high mobile usage

After I remove podcast it plays offline automatically after downloaded podcast causing high mobile uesage

  • Newbie
  • After I remove podcast it plays offline automatically after downloaded podcast causing high mobile uesage
  • alonebag
  • Newbie
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tracks added only once to the queue appear multiple times in row

This happened several times wissen the last few weeks. A random track added to the queue appears f.i. 15 times in row.

  • Regular
  • This happened several times wissen the last few weeks. A random track added to the queue appears f.i. 15 times in row.
  • Revill
  • Newbie
  • 1576 Views
  • 7 replies
  • 1 likes
  • 1576 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution tiny album art on landscape android tablet

PlanPremiumCountry Device(Samsung Galaxy Tab A9, Redmi Pad Pro)Operating System(Android 14. My Question or IssueThe album art on my android tablets are so tiny. I think it has something to do with the screen ratio. my iPad has nice and large album ar...

  • Regular
  • Plan Premium Country   Device (Samsung Galaxy Tab A9, Redmi Pad Pro) Operating System (Android 14.   My Question or Issue The album art on my android tablets are so tiny. I think ...
  • Chriswan
  • Regular
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify continues playing music after stop a car with Android Auto

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, Spotify continues playing a music on smartphone after stop a car and disconnect with Android Auto, It didnt do that never ...

  • Newbie
  • Plan Premium Country Poland Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, Spotify continues playing a music on smar...
  • Jenniem
  • Visitor
  • 6717 Views
  • 11 replies
  • 1 likes
  • 6717 Views
  • 11 replies
  • 1 likes

Superuser Contribution any song in playlist starts first song

on my playlist as i try to start any song it always starts with the first song in the playlist. i can click any song i want but only first one is started over and over again

  • Casual Listener
  • on my playlist as i try to start any song it always starts with the first song in the playlist. i can click any song i want but only first one is started over and over again
  • ouglop
  • Casual Listener
  • 618 Views
  • 4 replies
  • 0 likes
  • 618 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cast lyrics to TV by Chromecast

PlanPremiumCountryArgentinaDeviceHuawei Mate SEOperating SystemAndroid Oreo My Question or IssueHi, I'm from one of the countries that received the lyrics implementation (Argentina) and I have to say, it works wonderfully. However, according to the p...

  • Newbie
  • Plan Premium Country Argentina Device Huawei Mate SE Operating System Android Oreo   My Question or Issue Hi, I'm from one of the countries that received the lyrics implementation (A...
  • Yoda-Rpower
  • Visitor
  • 62199 Views
  • 10 replies
  • 42 likes
  • 62199 Views
  • 10 replies
  • 42 likes

[Android] Spotify automatically starts when I connect to Bluetooth

When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically.Temporarily I have disconnected audio permission from my phone bluetooth settings so as too any audio except phone calls is not ...

  • Casual Listener
  • When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically. Temporarily I have disconnected audio permission from my phone bluetooth se...
  • karkasas
  • Casual Listener
  • 3064 Views
  • 7 replies
  • 1 likes
  • 3064 Views
  • 7 replies
  • 1 likes

Superuser Contribution cant turn off widget when listen music on pc

PlanPremiumCountryHungaryDevice(Poco F3)Operating System(Xiaomi HyperOS) My Question or IssueWhen i play music on my PC, I see an annoying widget on my phone lockscreen. Can't turn it off.

  • Casual Listener
  • Plan Premium Country Hungary Device (Poco F3) Operating System (Xiaomi HyperOS)   My Question or Issue When i play music on my PC, I see an annoying widget on my phone lockscreen. Can'...
  • Yeti419Hun
  • Casual Listener
  • 482 Views
  • 3 replies
  • 0 likes
  • Android
    lockscreen
    PC
    Widget
  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution The Spotify app could seriously be better

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think of is to just make the app more inconvenient and les...

  • Newbie
  • I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think o...
  • Sp0tifyIsMakingMeMad
  • Casual Listener
  • 17572 Views
  • 16 replies
  • 24 likes
  • 17572 Views
  • 16 replies
  • 24 likes

Superuser Contribution The app keeps trying to play random songs when I'm listening to a playlist

When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my settings to make sure every kind of shuffle and au...

  • Visitor
  • When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my...
  • Bobbi_Leesburg
  • Casual Listener
  • 9171 Views
  • 8 replies
  • 0 likes
  • 9171 Views
  • 8 replies
  • 0 likes

Superuser Contribution Disable Video in Search Tab

How do I disable this unnecessary garbage? Waste of data, waste of space, waste of CPU!

  • Visitor
  • How do I disable this unnecessary garbage?   Waste of data, waste of space, waste of CPU!
  • Huskers12321
  • Casual Listener
  • 1583 Views
  • 4 replies
  • 8 likes
  • 1583 Views
  • 4 replies
  • 8 likes

Superuser Contribution Stop auto play when connected to Bluetooth

Come on Spotify. How long do we need to wait for this simple fix? It is unbelievably annoying to have Spotify autostart in my car. 'oh, we can't control that that's an Android issue blah blah blah blah blah...' oh yeah it is an Android issue but ther...

  • Music Fan
  • Come on Spotify. How long do we need to wait for this simple fix? It is unbelievably annoying to have Spotify autostart in my car. 'oh, we can't control that that's an Android issue blah blah blah bl...
  • GaryP66
  • Newbie
  • 4931 Views
  • 12 replies
  • 20 likes
  • 4931 Views
  • 12 replies
  • 20 likes

Superuser Contribution Something went wrong, Have another go?

FreeCountryUnited States of AmericaDeviceSamsung A50Operating SystemAndroid 11For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can see my home page, but even just opening my playlists gives the error...

  • Newbie
  • Free Country United States of America Device Samsung A50 Operating System Android 11 For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can s...
  • AlejaR
  • Moderator
  • 18751 Views
  • 7 replies
  • 1 likes
  • 18751 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Artist pages don't load

All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this. 1/10 seem to randomly work. Artist pages are still...

  • Regular
  • All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this....
  • Joan
  • Moderator
  • 12899 Views
  • 23 replies
  • 10 likes
  • 12899 Views
  • 23 replies
  • 10 likes

Superuser Contribution Fast-forward podcast until end starts next one part-way through or skips it

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast starts at the end time of the previous podcast. IE...

  • Casual Listener
  • I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast...
  • AlejaR
  • Moderator
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution saved songs disappearing from liked songs

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I open the album.

  • Casual Listener
  • This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I...
  • OscarDC
  • Moderator
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify App cannot be downloaded (Spotify uygulamasını indiremiyorum)

Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır.PlanFreeÜlkeTürkiye/TurkeyCihaz(Oppo A15s)İşletim Sistemi(Android 10) Soru veya SorunumEn:Spotify app cannot ...

  • Visitor
  • Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır. Plan Free Ülke Türkiye/Turkey Cihaz (Oppo A15s) İş...
  • 31sgrxy33pl2b4wxr2hd
  • Visitor
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recover previously downloaded songs from SD card

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to the same account and selected the SD card as the stor...

  • Casual Listener
  • Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to th...
  • Alexandre_1a
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution You're still connected . . .

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because that's my intent.

  • Casual Listener
  • How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because tha...
  • kptjrn
  • Casual Listener
  • 403 Views
  • 3 replies
  • 2 likes
  • 403 Views
  • 3 replies
  • 2 likes

Superuser Contribution Song restarts when moved to new playlist

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock for Saturdays" instead of "Old School Thursday Rock a...

  • Casual Listener
  • If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock...
  • Eni
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes