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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396394 Views

546 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8466 Views

0 replies

7 likes

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Superuser Contribution My shuffle is queuing the same song twice in a row

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note, this is the queue generated, not a queue I have made...

Casual Listener

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note,...

JMP18

Visitor

3269 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Connecting to Yamaha R-N301 network receiver

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify says it is connecting but fails. I'm running latest firmwa...

Regular

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify say...

cago00

Newbie

17057 Views

7 replies

0 likes

R-N301
Yamaha
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Superuser Contribution Spotify Freezing on 2025 Mini Countryman

PlanPremiumCountryU.S.Device2025 Mini Countryman My Question or IssueFor about the past month, whenever I start my Mini Countryman, Spotify seems to not boot correctly. The last song played will be pulled up, and I can start playing that song, but af...

Newbie

Plan Premium Country U.S. Device 2025 Mini Countryman   My Question or Issue For about the past month, whenever I start my Mini Countryman, Spotify seems to not boot correctly. The last ...

Vasil

Moderator

559 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Web player redirects to app

On mobile, (Android), I can't seem to open the Web player without all my browsers either telling me you can't listen to songs in incognito or re directing me to the app. Is that impossible on mobile? If so, why!? Just let me listen to songs in my bro...

Regular

On mobile, (Android), I can't seem to open the Web player without all my browsers either telling me you can't listen to songs in incognito or re directing me to the app. Is that impossible on mobile?...

Lolking2712

Regular

1567 Views

2 replies

0 likes

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  • 2 replies
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Spotify Web Player keeps reloading on Android Browsers with "Desktop Site" Enabled

For some reason, I have to use Spotify's web player (https://open.spotify.com) and select the "desktop site option" in the Android browser settingsHowever, the webiste keeps reloading and fails to display any song lyrics on all mobile browsers. Here ...

Newbie

For some reason, I have to use Spotify's web player (https://open.spotify.com) and select the "desktop site option" in the Android browser settings However, the webiste keeps reloading a...

Lolking2712

Regular

5025 Views

3 replies

3 likes

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Solved!!Superuser Contribution Starts playing a sleep playlist betwen 20:30 and 21:00 each night.

PremiumNorwayDeviceSamsung S20 ultra 5gOperating SystemAndroid 10 My Question or IssueEvery night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called sleep from spotify. I have no active wakeup timer after 8am on the phone ...

Casual Listener

Premium Norway Device Samsung S20 ultra 5g Operating System Android 10   My Question or Issue Every night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called s...

tmkszj-_is3in

Casual Listener

75484 Views

20 replies

4 likes

Android
autoplay
Samsung
wakeup
  • 75484 Views
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  • 4 likes

Superuser Contribution Cannot play SPOTIFY via OK GOOGLE (Google Assistant)

PlanFree/PremiumCountry DeviceSamsung S22 UltraOperating SystemAndroid My Question or Issue"OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on my Samsung S22 Ultra. Tried reinstalling, rebooting, etc. Any ideas? RESPONSE from S22 Ultra: "I...

Newbie

    Plan Free/Premium Country   Device Samsung S22 Ultra Operating System Android   My Question or Issue "OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on...

srbar82

Casual Listener

8429 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Why can't I see my music in any of my playlists and I can't play any songs?

I can't play any music on my playlists. I have five playlists and when I click on them (Android) it says "Let's start building your playlist" but I have ten hours' worth of songs on my biggest playlist. I can see my songs in my playlist on computer S...

Casual Listener

I can't play any music on my playlists. I have five playlists and when I click on them (Android) it says "Let's start building your playlist" but I have ten hours' worth of songs on my biggest playli...

ibor

Visitor

25722 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Crashing on Android - display says there is a "bug"

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache. I cleared cache and now it won't open at all.I am loathe to uninstall as will wipe all my downloaded songs PlanPremiumCoun...

Visitor

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache.  I cleared cache and now it won't open at all. I am loathe to un...

Vasil

Moderator

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
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Deleting no longer wanted playlists, podcasts . How do I do this please.?

PlanPremiumCountryN.Z. Device Samsung Operating System Android My Question or IssueHow do I delete unused no longer wanted folders or music, podcasts

Visitor

Plan Premium Country N.Z.   Device  Samsung  Operating System  Android    My Question or Issue How do I delete unused no longer wanted folders or music, podca...

RayyW0

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
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Superuser Contribution Auto android scroll symbols missing inside Spotify

The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now they look almost greyed out.And if i press them they react ...

Casual Listener

The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible.  Normaly the 2 up and down scroll symbols arw bright white, now t...

Silverhaze-NL

Casual Listener

895 Views

5 replies

0 likes

Help
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Superuser Contribution Músicas pulando sozinha, as vezes a música nem começa e já muda

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica

Visitor

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica

Joan

Moderator

11612 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Whenever I switch to different apps it automatically stops playing music

I have not played any kind of video or audio so that the music get stoped and I reinstall it many times but stills same problem

Visitor

I have not played any kind of video or audio so that the music get stoped and I reinstall it many times but stills same problem

Pratimaraee

Visitor

11517 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Can't join a jam

I've click the invitation link but don't know why its not working

Visitor

I've click the invitation link but don't know why its not working

ribezaz

Spotify Star

5388 Views

3 replies

1 likes

  • 5388 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have set a replacement account as daughter forgot log in but not recognis

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination.Can I either get her old account back for her which had...

Casual Listener

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination. Ca...

Joan

Moderator

253 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution app keeps crashing before opening

PlanPremium FamilyCountrySlovakiaDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI am a spotify alpha tester, so I count with stuff like this happening, however this has been an issue for me for almost 3 days. Whenever i try to ...

Casual Listener

Plan Premium Family Country Slovakia Device Nothing Phone (1) Operating System Android 14   My Question or Issue I am a spotify alpha tester, so I count with stuff like this happening,...

nj38

Casual Listener

9984 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Solved!! Playlists and Albums won't load - Samsung A3

PlanPremiumCountryUKDeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueWhenever I try to view a playlist or album I get a perpetual green loading icon. I can play and pause fine (but only the last played list, because when I try...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue Whenever I try to view a playlist or album I get a perpetual green loading icon. ...

CryticalAce

Spotify Star

1063 Views

6 replies

1 likes

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  • 6 replies
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Superuser Contribution Unable to play

I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix.I Uninstaller the app and reinstalled it using my email and password. My playlist is missing. Do I still have an active ac...

Visitor

I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix. I Uninstaller the app and reinstalled it using my email and password....

Novy

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes