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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114275 Views

26 replies

4 likes

  • 114275 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229752 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229752 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588686 Views

79 replies

3 likes

  • 588686 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484018 Views

580 replies

42 likes

Account
Free
  • 484018 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Currently playing songs not highlighted in green

Why aren't my currently playing songs highlighted in green on my Samsung flip 4? I've tried reinstalling the app and that didn't work.

Casual Listener

Why aren't my currently playing songs highlighted in green on my Samsung flip 4? I've tried reinstalling the app and that didn't work.

WilfredKnight

Newbie

1883 Views

3 replies

0 likes

  • 1883 Views
  • 3 replies
  • 0 likes

Solved!! Touch preview has stopped working

hi, I have Spotify on both my iPhone 5c and on my Hudl2 android tablet. For some reason the touch preview of tracks has stopped working on my tablet (which I find to be one of the most impressive features of Spotify) but it still works on my iPhone. ...

Casual Listener

hi, I have Spotify on both my iPhone 5c and on my Hudl2 android tablet.  For some reason the touch preview of tracks has stopped working on my tablet (which I find to be one of the most impres...

MattSuda

Spotify Star

3394 Views

6 replies

1 likes

  • 3394 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Trying to search for music crashes the app on mobile

Since using the new AI Playlist bot, every time I tap the search bar, spotify instantly closes. If it matters, I closed the bot before creating a playlist. This has been ongoing since yesterday evening.

Casual Listener

Since using the new AI Playlist bot, every time I tap the search bar, spotify instantly closes. If it matters, I closed the bot before creating a playlist. This has been ongoing since yesterday eveni...

daniscross

Casual Listener

12914 Views

34 replies

14 likes

  • 12914 Views
  • 34 replies
  • 14 likes

Superuser Contribution Turn off lyrics

PlanPremium CountryCanadaDevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to find a way to disable lyrics while playing music. I don't mind using data to stream music, but I don't want to waste it on lyr...

Newbie

Plan Premium   Country Canada Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Trying to find a way to disable lyrics while pla...

RufusFishpaw

Casual Listener

18073 Views

26 replies

25 likes

  • 18073 Views
  • 26 replies
  • 25 likes

Can't play any music

I tried playing some music from different devices and it doesn't work. Each song is not shown when searched, but shows up in playlists. Does anyone have the same problem or know how to fix it?

Newbie

I tried playing some music from different devices and it doesn't work. Each song is not shown when searched, but shows up in playlists. Does anyone have the same problem or know how to fix it?

Amay

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Spotify song as an alarm interrupts the current playlist

DeviceSamsung Galaxy S23FEOperating SystemAndroid 15 / Oneui 7.0 My Question or IssueHow to turn off the useless feature of Spotify alarm song overwriting the currently active content in the app? After I turn off the alarm I want to continue listenin...

Newbie

Device Samsung Galaxy S23FE Operating System Android 15 / Oneui 7.0   My Question or Issue How to turn off the useless feature of Spotify alarm song overwriting the currently active conten...

Amay

Spotify Star

1352 Views

1 replies

0 likes

  • 1352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo pular anuncios

PlanoGrátisPaísBrazilDispositivoSamsung S20 FESistema operacionalAndroid Minha pergunta ou problemaUtilizo do Spotify Gratuito, mas assim que começa um anúncio eu não consigo pular. Simplesmente sou obrigada a ouvir todos os anuncios, não aparece aqu...

Visitor

Plano Grátis País Brazil Dispositivo Samsung S20 FE Sistema operacional Android   Minha pergunta ou problema Utilizo do Spotify Gratuito, mas assim que começa um anúncio eu não consigo...

ribezaz

Spotify Star

2016 Views

1 replies

1 likes

  • 2016 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify DJ requests return with a technical difficulty.

Device is a Samsung Galaxy S22+ running One UI 7Here's what I've already tried to fix it,-Clearing the Cache-Logging out and back in-Uninstalling and reinstalling the app-Restarting my device-Using a different wifi connection

Casual Listener

Device is a Samsung Galaxy S22+ running One UI 7 Here's what I've already tried to fix it, -Clearing the Cache -Logging out and back in -Uninstalling and reinstalling the app -Restarting my de...

rjhender

Casual Listener

1088 Views

2 replies

0 likes

  • 1088 Views
  • 2 replies
  • 0 likes

Spotify does not work with cellular data

I have been facing this issue for a while now. Spotify does not work with cellular data on my Android, works only on WiFi. Saw a thread discussing the same issue but on an ios device, tried all the suggestions, didn't work.

Visitor

I have been facing this issue for a while now. Spotify does not work with cellular data on my Android, works only on WiFi. Saw a thread discussing the same issue but on an ios device, tried all the s...

Amay

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artists Android App Bug

When displaying the audience as a graph, all points of the graph suddenly get connected when scrolling the page up or down, leaving the graph as a kind of spaghetti picture. This bug has been present for months across several updates, ever since this...

Music Fan

When displaying the audience as a graph, all points of the graph suddenly get connected when scrolling the page up or down, leaving the graph as a kind of spaghetti picture. This bug has been present...

Summerblue

Music Fan

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Problème d'écoute avec l'appli sur android

Depuis presque 3 semaines et à chaque écoute quotidienne les musiques changent toutes seules ou elles s'arrêtent. J'ai fais les mises à jour, j'ai essayé de désinstaller l 'appli et la remettre mais rien n'y fait et chaque jours c'est pire au début c...

Visitor

Depuis presque 3 semaines et à chaque écoute quotidienne les musiques changent toutes seules ou elles s'arrêtent. J'ai fais les mises à jour, j'ai essayé de désinstaller l 'appli et la remettre mais ...

ribezaz

Spotify Star

350 Views

1 replies

1 likes

  • 350 Views
  • 1 replies
  • 1 likes

Solved!! Where is AI DJ in Brazil?

I cant find it

Newbie

I cant find it

MattSuda

Spotify Star

2523 Views

1 replies

0 likes

  • 2523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance button was so much better than "smart shuffle"

It was a simple toggle button on your playlist and you could clearly see the songs that were added. It was intuitive and useful, so of course Spotify had to go and ruin it. Now, with smart shuffle, the user has to figure out where are these added son...

Regular

It was a simple toggle button on your playlist and you could clearly see the songs that were added. It was intuitive and useful, so of course Spotify had to go and ruin it.   Now, with smart s...

MattSuda

Spotify Star

7727 Views

20 replies

18 likes

  • 7727 Views
  • 20 replies
  • 18 likes

No spotify songs showing in playlist

Whenever I go to my phone to listen to music and I try to click the playlistIt pops up but it shows no songs are in my playlist and I can't add any at allThere is just no songs on my phone but it works on my computer fine

Visitor

Whenever I go to my phone to listen to music and I try to click the playlist It pops up but it shows no songs are in my playlist and I can't add any at all There is just no songs on my phone but it...

MattSuda

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Android Auto

Has anyone running a Samsung Galaxy S24 found a way to resolve the issue where when connected via Android auto, when you turn off your vehicle, Spotify then continues to play on your phone? Tried to reinstall Spotify, cleared cache etc but not resolv...

Newbie

Has anyone running a Samsung Galaxy S24 found a way to resolve the issue where when connected via Android auto, when you turn off your vehicle, Spotify then continues to play on your phone? Tried to ...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not responding on the app, Samsung s22 ultra

App just will not respond when I'm trying to play from liked playlist, will not respond, I can't add to the queue or just straight up just play the song I'm trying to play

Visitor

App just will not respond when I'm trying to play from liked playlist, will not respond, I can't add to the queue or just straight up just play the song I'm trying to play

Amay

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video showing up but no view music video button

I've tried contacting support but they say itll roll out to me but I literally have it from what I can see I just don't have the actual videos?PlanPremiumCountryBelgiumDeviceSamsung A24Operating SystemUI6 My Question or Issue

Music Fan

I've tried contacting support but they say itll roll out to me but I literally have it from what I can see I just don't have the actual videos? Plan Premium Country Belgium Device Samsung A24 ...

alexeitarasov

Music Fan

3736 Views

12 replies

0 likes

  • 3736 Views
  • 12 replies
  • 0 likes

Superuser Contribution App softlocks when skipping from local files to streamed songs (Android)

Spotify Version9.0.54.518PlanPremiumCountryGernmanyDeviceNothing Phone 2aOperating SystemAndroid 15My Question or IssueWhen playing a locally stored audio file (from “Show audio files from this device” in Settings), trying to skip to a regular stream...

Casual Listener

Spotify Version 9.0.54.518 Plan Premium Country Gernmany Device Nothing Phone 2a Operating System Android 15 My Question or Issue When playing a locally stored audio file (from “Show audio...

AlejaR

Moderator

963 Views

5 replies

0 likes

  • 963 Views
  • 5 replies
  • 0 likes

Superuser Contribution Downloads on SD Card still reporting to system as being on Internal Storage

PlanPremium CountryEgypt DeviceSamsung A55 Operating SystemOne UI 7/Android 15 My Question or IssueMy problem is as follows:I have an SD Card in my phone for media,I open the Spotify data settings and set it to use the SD Card for downloads,It shows ...

Casual Listener

Plan Premium   Country Egypt   Device Samsung A55   Operating System One UI 7/Android 15   My Question or Issue My problem is as follows: I have an SD...

StayedFiddle594

Casual Listener

1147 Views

2 replies

0 likes

  • 1147 Views
  • 2 replies
  • 0 likes