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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106227 Views

26 replies

3 likes

  • 106227 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215475 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215475 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568516 Views

78 replies

3 likes

  • 568516 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469132 Views

577 replies

40 likes

Account
Free
  • 469132 Views
  • 577 replies
  • 40 likes

Superuser Contribution Skip button

PlanFree/PremiumCountryUSADeviceOnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spotify on my this phone

Newbie

Plan Free/Premium Country USA Device OnePlus Nord N300   When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spot...

OscarDC

Moderator

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast / Bluetooth Issue - Help Pleaae

PlanPremium CountryUK DevicePixel 3a / Google Home Mini Operating SystemAndroid 10 My Question or IssueAt night, I use Spotify to "Cast" to a Google Home Mini in my daughter's room which works as expected. The problem that I have is that when I go to...

Newbie

Plan Premium   Country UK   Device Pixel 3a / Google Home Mini   Operating System Android 10   My Question or Issue At night, I use Spotify to "Cast" to a Google Home...

SvendKoustrup

Music Fan

5939 Views

23 replies

3 likes

  • 5939 Views
  • 23 replies
  • 3 likes

Superuser Contribution When you add a song to the queue it doesn't play from scratch

PlanPremiumCountry DeviceSamsung Galaxy A52Operating SystemAndroid 14 My Question or IssueWhen I stop a song and add it to the queue (to repeat it one more time and no more), it plays in the time I added it. For example, I'm playing a song till the m...

Visitor

Plan Premium Country   Device Samsung Galaxy A52 Operating System Android 14   My Question or Issue When I stop a song and add it to the queue (to repeat it one more time and no m...

Susan_GP

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Lokale Dateien mit Freundinnen teilen?

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

Visitor

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

AdamDamon

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

I found a error in mobile application...I reach you out but got no replys

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and bang I got new fresh account from unknown email. I...

Casual Listener

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and...

Amay

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download progress indicator is not updating

PlanPremiumCountryUSADevice(multiple) My Question or IssueIf you start downloading a playlist and then go into that playlist, the download progress indicator won't move although songs are actually downloading. This also happens in the Liked Songs pla...

Music Fan

Plan Premium Country USA Device (multiple)   My Question or Issue If you start downloading a playlist and then go into that playlist, the download progress indicator won't move although ...

DawnZieme

Casual Listener

11308 Views

11 replies

0 likes

  • 11308 Views
  • 11 replies
  • 0 likes

Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...

10509 Views

0 replies

7 likes

  • 10509 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Why do I have to shuffle instead of click on the song I want?

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I'm going to listen to. How can I fix this. Also, I'...

Casual Listener

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I...

31l3fsrk6zlhuyyaj42w

Visitor

20758 Views

22 replies

2 likes

  • 20758 Views
  • 22 replies
  • 2 likes

Superuser Contribution Spotify keeps repeating same single song

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip past it. It just keeps playing the same one song. I ...

Visitor

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip p...

Ivelina

Moderator

1617 Views

1 replies

0 likes

  • 1617 Views
  • 1 replies
  • 0 likes

Jam not working

Jam feature is not working even after taking the premium subscription

Visitor

Jam feature is not working even after taking the premium subscription

osornios

Spotify Star

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

My spotify won't play the Smiths

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son only by the Smiths and this happens with every sing...

Visitor

every time I try to play the Smiths I click on any song by them and just nothing happens, the song doesn't play, the track doesn't even appears at the bottom of the screen. I tried with multiple son ...

Bittencourt

Spotify Star

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Perdi mi celular

No puedo acceder a mi cuenta premium

Visitor

No puedo acceder a mi cuenta premium

Bittencourt

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library filter by downloaded still shows all episodes

When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying.PlanPremiumCountry DeviceSamsung Galaxy s10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

Visitor

When I go to library > podcast >downloaded, and then click on a podcast, it still shows me all episodes. The filter does nothing. Extremely annoying. Plan Premium Country   Device Sa...

CryticalAce

Spotify Star

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Issues with Playing Songs and Search Bar

PlanPremiumCountryUSDeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI'm having issues with music not playing when I am selecting the song. It will stop the song that is currently playing in the background and the "currently pl...

Newbie

Plan Premium Country US Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I'm having issues with music not playing when I am selecting the song. It will sto...

CryticalAce

Spotify Star

1231 Views

1 replies

0 likes

Possible Bug
  • 1231 Views
  • 1 replies
  • 0 likes

Podcasts not listing episodes

Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen to the podcasts that are now unavailable.

Visitor

Podcasts on the android app are not showing the list of episodes. Can try to open any podcast and it says "no episodes available". Just for reference, only one spotify account and only used to listen...

CryticalAce

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Spotify app plays random podcasts when I open it up after connecting to my car's bluetooth

The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and random podcast episode will start playing. All I wan...

Casual Listener

The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and r...

MellodyLove

Visitor

7240 Views

22 replies

12 likes

  • 7240 Views
  • 22 replies
  • 12 likes

Superuser Contribution advertisement not playing

PlanFreeCountryIndonesia DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or Issueadvertisement will not play. closing the app and reopening it fixes it but its an incovenience every time i do get an ad. i have tried clean reinstalling ...

Regular

Plan Free Country Indonesia   Device Samsung Galaxy A12 Operating System Android 12   My Question or Issue advertisement will not play. closing the app and reopening it fixes it ...

MihailY

Moderator

1973 Views

11 replies

0 likes

  • 1973 Views
  • 11 replies
  • 0 likes

Superuser Contribution Re: Audio stuck in mono

having the same problem here. TCL 20SE.

Casual Listener

having the same problem here. TCL 20SE.

sandrob

Casual Listener

1355 Views

4 replies

0 likes

  • 1355 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing when using Facebook messenger

PlanPremiumCountryUSDeviceSamsung S23, A21Operating SystemAndroid 14, OneUI 6.1 My Question or IssueWhenever using FB messenger, spotify keeps pausing playback. It can be unpaused, but it keeps pausing - opening messenger, opening keyboard, etc. Full...

Regular

  Plan Premium Country US Device Samsung S23, A21 Operating System Android 14, OneUI 6.1   My Question or Issue Whenever using FB messenger, spotify keeps pausing playback. ...

Ivelina

Moderator

1653 Views

1 replies

0 likes

  • 1653 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Explore Premium" pop-up while logged in a Premium account

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...

Casual Listener

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Pre...

AlejaR

Moderator

1308 Views

3 replies

0 likes

Android App
Bugs issues
Premium
skip track
  • 1308 Views
  • 3 replies
  • 0 likes