Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375575 Views

541 replies

34 likes

Account
Free
  • 375575 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify no longer working properly on Android Auto

Hello, Up until about a week ago, I used to be able to listen to podcasts in my car through Android Auto with no problems. I would download episodes of podcasts for off-line listening, and I would be able to listen to podcasts while driving off-line....

Casual Listener

Hello,   Up until about a week ago, I used to be able to listen to podcasts in my car through Android Auto with no problems. I would download episodes of podcasts for off-line listening, and I...

MihailY

Moderator

1625 Views

8 replies

0 likes

  • 1625 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bluetooth connection with Bose QuietComfort II earbuds drops on 1 song

Bluetooth connection drops then attempts to reconnect repeatedly with 1 specific song (https://open.spotify.com/track/2JV18nmp5fjH6psidKaiyK?si=aadf68e49b964571) when played from Pixel phone. Song does not play, same occurs when trying to connect ear...

Visitor

Bluetooth connection drops then attempts to reconnect repeatedly with 1 specific song (https://open.spotify.com/track/2JV18nmp5fjH6psidKaiyK?si=aadf68e49b964571) when played from Pixel phone. Song do...

Ivelina

Moderator

426 Views

1 replies

1 likes

  • 426 Views
  • 1 replies
  • 1 likes

Superuser Contribution Video Slow and Flickering on Android TV

PlanPremiumCountryCanadaDeviceTCL Android TVOperating SystemAndroid TV My Question or IssueWhen trying to play videos in Spotify on my Android TV, the video is really slow, choppy, and flickers to black continuously. I have restarted the TV as well a...

Regular

  Plan Premium Country Canada Device TCL Android TV Operating System Android TV   My Question or Issue When trying to play videos in Spotify on my Android TV, the video is really...

spikey369

Music Fan

16491 Views

44 replies

2 likes

  • 16491 Views
  • 44 replies
  • 2 likes

Is it possible to log out from a device remotely?

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it, but the old device also has downloaded playlists a...

Newbie

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it,...

Not applicable

1561 Views

2 replies

0 likes

  • 1561 Views
  • 2 replies
  • 0 likes

Superuser Contribution Other apps keep interrupting Spotify?

Hey guys Premium user here. I've recently switched from iPhone to Android (Google pixel 3 to be exact) and I keep experiencing this issue where other apps constantly interrupt and pause my Spotify? For example, when I watch Snapchat videos it will pa...

Casual Listener

Hey guys   Premium user here.   I've recently switched from iPhone to Android (Google pixel 3 to be exact) and I keep experiencing this issue where other apps constantly interrupt and p...

BQQSTN

Casual Listener

106912 Views

36 replies

15 likes

  • 106912 Views
  • 36 replies
  • 15 likes

Solved!!Superuser Contribution App crashing "new episodes" feed

PlanPremium (family)CountryNorwayDeviceSamsung Galaxy S24+Operating SystemAndroid 14/ One UI 6.1 My Question or Issue:My app has an issue where it crashes when opening the "new episodes" feed. It has been going on for a couple of months (but I don´t ...

Casual Listener

Plan Premium (family) Country Norway Device Samsung Galaxy S24+ Operating System Android 14/ One UI 6.1   My Question or Issue: My app has an issue where it crashes when opening the "n...

Dessi

Moderator

1176 Views

3 replies

1 likes

Android
App
Crash
podcast
  • 1176 Views
  • 3 replies
  • 1 likes

Superuser Contribution Audio pauses after a few seconds after I increased the audio quality.

I increased the audio quality, but the audio would pause every few seconds of play. I reverted the changes to normal audio quality, and even low quality, but the issue still remains.

Visitor

I increased the audio quality, but the audio would pause every few seconds of play. I reverted the changes to normal audio quality, and even low quality, but the issue still remains.

Joan

Moderator

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

Newbie

Live events has my correct location but is showing me events hours away. How do I correct this?

Not applicable

2001 Views

6 replies

2 likes

  • 2001 Views
  • 6 replies
  • 2 likes

Superuser Contribution Landscape mode

Device Samsung Galaxy 9 tab A9Operating System Android 14My Question or Issue I use my tablet wall mounted in Landscape view. The Spotify app currectly aligns itself. But the 'send to speaker' interface comes up in portrait view and does not realign.

Regular

Device Samsung Galaxy 9 tab A9 Operating System Android 14 My Question or Issue   I use my tablet wall mounted in Landscape view.  The Spotify app currectly aligns itself. &nb...

Novy

Moderator

320 Views

1 replies

0 likes

Android
bug
landscape
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot control Spotify from external devices anymore

PlanPremiumCountryRomaniaDeviceGoogle Pixel 5Operating SystemAndroid 11 My Question or IssueI cannot control Spotify from external devices anymore since update to Android 11. I cannot skip songs from the car controls anymore (BMW x1 F48, ID6 ) and ne...

Casual Listener

  Plan Premium Country Romania Device Google Pixel 5 Operating System Android 11   My Question or Issue I cannot control Spotify from external devices anymore since update to And...

Not applicable

1691 Views

4 replies

0 likes

  • 1691 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't listen to my Local Files on my Android phone

Each time I try to play a song from my local files, it automatically closes the spotify app and stops playing the song. I tried uninstalling all songs and installing them back again but it didn't work. I also tried to deactivate the feature of being ...

Visitor

Each time I try to play a song from my local files, it automatically closes the spotify app and stops playing the song. I tried uninstalling all songs and installing them back again but it didn't wor...

Yordan

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone (Motorola Moto G60S, Android 12) partially reboots after 1 or 2 songs

I open the app, start a song, all goes well till the song ends or maybe even when the following one starts and goes on for a couple of minutes... then the phone shuts off and reboots. But not completely. It stays loading without allowing me to unlock...

Casual Listener

I open the app, start a song, all goes well till the song ends or maybe even when the following one starts and goes on for a couple of minutes... then the phone shuts off and reboots. But not complet...

lakeceleryblackberry

Casual Listener

990 Views

5 replies

1 likes

  • 990 Views
  • 5 replies
  • 1 likes

Selecting New Podcasts closes Android App

PlanPremiumCountryUKDevicePixel 8 ProMy Question or IssueFor some time now, whenever I select the 'New Episodes' item in My Library, the app closes. Then I reopen it, and can select the item.

Casual Listener

Plan Premium Country UK Device Pixel 8 Pro My Question or Issue For some time now, whenever I select the 'New Episodes' item in My Library, the app closes. Then I reopen it, and can select the...

ribezaz

Spotify Star

365 Views

3 replies

1 likes

  • 365 Views
  • 3 replies
  • 1 likes

Superuser Contribution Jam disappeared

Plan: PremiumOperating System: Android 11 My Question or Issue:Jam disappeared. It's not in the app anymore.The feature broke some time ago, and by that I mean the button for "start a jam" became unresponsive. One could click on it many times to no a...

Casual Listener

Plan: Premium Operating System: Android 11   My Question or Issue: Jam disappeared. It's not in the app anymore. The feature broke some time ago, and by that I mean the button for "start a ...

NevTears

Visitor

2462 Views

5 replies

0 likes

  • 2462 Views
  • 5 replies
  • 0 likes

Superuser Contribution SOMETHING WENT WRONG (Have another go?)

PlanPremiumCountryMéxicoDeviceXioami Pad 6Operating SystemAndroid 13 My Question or IssueHi. I just got a new tablet and wanted to use spotify there. I try to log in with facebook and with my username and password, but I keep getting the Something we...

Casual Listener

Plan Premium Country México Device Xioami Pad 6 Operating System Android 13   My Question or Issue Hi. I just got a new tablet and wanted to use spotify there. I try to log in with fac...

Vasil

Moderator

2066 Views

5 replies

0 likes

  • 2066 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts skip forward and back ~10s

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueWhen I listen to podcasts, the playback will occasionally skip back ~10 seconds and then skip forward ~10s later. The skips occur at the same timestamps when I replay th...

Regular

Plan Premium Country USA Device Pixel 7 Operating System Android 14   My Question or Issue When I listen to podcasts, the playback will occasionally skip back ~10 seconds and then skip...

OscarDC

Moderator

1734 Views

8 replies

0 likes

  • 1734 Views
  • 8 replies
  • 0 likes

Superuser Contribution some tracks sound utterly terrible on spotify

Got a paid spotify account. Running the app on a samsung a52 which is as up to date as samsung wants to make it (Android 14 with the latest patches)This afternoon listening to some roxette tracks and I notice one in 4 or 5 sounds really terrible. Tho...

Visitor

Got a paid spotify account. Running the app on a samsung a52 which is as up to date as samsung wants to make it (Android 14 with the latest patches) This afternoon listening to some roxette tracks a...

OscarDC

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect doesn't play on Bose Soundbar 500

Plan PremiumCountry AustraliaDevice Samsung Galaxy 21Operating SystemAndroid Oreo My Question or IssueSince a couple hours ago, Spotify doesn't play on my Bose Soundbar 500 anymore. I can see Spotify in the Bose app on my Android phone. However when ...

Newbie

Plan Premium Country Australia Device Samsung Galaxy 21 Operating System Android Oreo   My Question or Issue Since a couple hours ago, Spotify doesn't play on my Bose Soundbar 500 an...

mattiwx

Newbie

2663 Views

4 replies

0 likes

  • 2663 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution how do i stop playing siggested songs

i LOVE music in the car. but for some reason i rarely get songs from my playlist and its really annoying. i have turned autoplay off but atill doesnt stop. i have also heard clearing your queue works but i CANT FIND THE DANG BUTTON! i have a galaxy a...

Casual Listener

i LOVE music in the car. but for some reason i rarely get songs from my playlist and its really annoying. i have turned autoplay off but atill doesnt stop. i have also heard clearing your queue works...

laufeylover8090

Casual Listener

339 Views

2 replies

0 likes

  • 339 Views
  • 2 replies
  • 0 likes