Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193656 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
534818 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
437872 Views
565 replies
37 likes
When I press one of the control buttons, the music does not change. I can only play/stop.My headphones works fine on other music players.Device: Redmi Note 10S
When I press one of the control buttons, the music does not change. I can only play/stop. My headphones works fine on other music players. Device: Redmi Note 10S
Visitor
6181 Views
11 replies
0 likes
Plan: PremiumCountry: USADevice: Samsung Galaxy S10Operating System: Android 9 Spotify doesn't show up in the Android Auto Menu. This symptom was covered in another thread from a few years ago but it seems something else is going on. Have uninstalled...
Plan: Premium Country: USA Device: Samsung Galaxy S10 Operating System: Android 9 Spotify doesn't show up in the Android Auto Menu. This symptom was covered in ...
Moderator
657806 Views
26 replies
6 likes
I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is trusted and I should ask for feedback "complain" to the u...
I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is truste...
Visitor
2050 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S24 UltraOperating SystemOne UI: 6.1Android: 14 My Question or IssueI've tried looking through all my settings and Google, but I can't find anywhere that even remotely mentions this. I have various Spotify pla...
Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System One UI: 6.1 Android: 14 My Question or Issue I've tried looking through all my settings and Google, but I ca...
Newbie
1471 Views
8 replies
0 likes
I have Spotify installed on a Pixel 5, running Android 12 (standard build). Whenever I switch on Bluetooth, Spotify automatically starts playing. This has only started happening to me in the last month or so. When I switch my phone on in the morning,...
I have Spotify installed on a Pixel 5, running Android 12 (standard build). Whenever I switch on Bluetooth, Spotify automatically starts playing. This has only started happening to me ...
Visitor
35737 Views
31 replies
3 likes
I know there is a few forums about similar issues but I have tried everything and nothing is working. When using Google maps for driving, I usually have Spotify at the bottom similar to a screen shot attached (screen shot found on Google). But I curr...
I know there is a few forums about similar issues but I have tried everything and nothing is working. When using Google maps for driving, I usually have Spotify at the bottom similar to a screen shot...
Moderator
641 Views
1 replies
1 likes
DeviceMeta Quest 3 512gbOperating SystemHorizon OS v77 My Question or IssueDuring the Meta connect event, almost 7 months ago, Spotify was advertised and shown as an app downloadable in the horizon store. It's still as shown as an app that is soon to...
Device Meta Quest 3 512gb Operating System Horizon OS v77 My Question or Issue During the Meta connect event, almost 7 months ago, Spotify was advertised and shown as an app down...
1955 Views
0 replies
2 likes
Ich habe seit Monaten das Problem dass sich Spotify bei mir immer zufällig schließt beim Musik hören.Ich habe bereits die Tipps befolgt die bei https://support.spotify.com/de/article/reinstall-spotify/ schon beschrieben ist, aber es ist weiterhin lei...
Ich habe seit Monaten das Problem dass sich Spotify bei mir immer zufällig schließt beim Musik hören. Ich habe bereits die Tipps befolgt die bei https://support.spotify.com/de/article/reinstall-spot...
Moderator
751 Views
1 replies
0 likes
When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing happens with older versions but only when I play m...
When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing...
Moderator
1434 Views
4 replies
1 likes
Plan -PremiumCountry- India Device-Moto g85Operating System- android 14 My Question or Issue- earlier I used to get to see animation on notification bar when a song used to play but now it's not working at all i really liked the feature and I want th...
Plan -Premium Country- India Device-Moto g85 Operating System- android 14 My Question or Issue- earlier I used to get to see animation on notification bar when a song used to play...
Moderator
416 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSony MP3 player My Question or IssueMy son downloaded the songs on two of his playlists for offline listening since he is going to be somewhere without internet for a while. We are in a family premium plan. Everything was f...
Plan Premium Country USA Device Sony MP3 player My Question or Issue My son downloaded the songs on two of his playlists for offline listening since he is going to be somewhere...
Moderator
767 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDeviceLG G6Operating SystemAndroid My Question or Issue How do I listen to a podcast episode that I've already listened to? I often fall asleep listening to a podcast, but I still want to listen to the full episode awake...
Plan Premium Country Netherlands Device LG G6 Operating System Android My Question or Issue How do I listen to a podcast episode that I've already listened to? I often fa...
Visitor
33231 Views
19 replies
15 likes
Plan: PREMIUM!Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my spotify playback settings become grayed out! whenever attempting to play spotify through any ...
Plan: PREMIUM! Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my sp...
Casual Listener
2569 Views
5 replies
1 likes
PlanPremiumCountryUS DevicePixel 9 ProOperating SystemAndroid 15 My Question or IssueThe Spotify app keeps restarting the current song randomly after 2 to 50 seconds. I have tried restarting my phone and reinstalling the app. Not tied to any bluetoot...
Plan Premium Country US Device Pixel 9 Pro Operating System Android 15 My Question or Issue The Spotify app keeps restarting the current song randomly after 2 to 50 seconds. ...
Casual Listener
668 Views
2 replies
1 likes
For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abruptly. When I open the app again to pick up where th...
For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abru...
Moderator
5451 Views
6 replies
1 likes
This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not. I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 Whenever i move a song in the queue it gets duplicated to the ne...
This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not. I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 &nb...
Moderator
356 Views
1 replies
0 likes
While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderly person he needs these. On my Phone (also Samsung) it ...
While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderl...
Moderator
4319 Views
18 replies
0 likes
PlanPremiumCountryNepalDevicePoco F3 Operating SystemA15 running crdroid 11.1 My Question or IssueMy Spotify keep crashing after few days of using it and after crashing its name changes to Event or com.spotify. Clearing cache or clear data wont fix i...
Plan Premium Country Nepal Device Poco F3 Operating System A15 running crdroid 11.1 My Question or Issue My Spotify keep crashing after few days of using it and after c...
Moderator
419 Views
1 replies
0 likes
I've been experiencing the same issue for a while now. Doh!!!
I've been experiencing the same issue for a while now. Doh!!!
Visitor
1167 Views
1 replies
0 likes
Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...
Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to acc...
Casual Listener
95660 Views
69 replies
26 likes
