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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6897 Views

0 replies

7 likes

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Superuser Contribution Android Spotify crashes after searching for specific string

PlanPremiumCountryGermanyDevicePixel 7 2023Operating SystemAndroid 14 My Question or IssueSpotify android application crashes after entering the following string into the search field: BWAmA Reproduced on 3 different android devices, unable to reprod...

Newbie

Plan Premium Country Germany Device Pixel 7 2023 Operating System Android 14   My Question or Issue Spotify android application crashes after entering the following string into the sea...

Novy

Moderator

465 Views

2 replies

1 likes

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  • 1 likes

"Add to Queue" option removed for Mobile Android App

Plan: FreeCountry: United KingdomDevice: Samsung Galaxy A5 Hi there,I have an issue where the Queue or Add to Queue feature no longer appears on my app.When I go to a song on my playlist, there used to be "Add to queue" on the menu that came up when ...

Newbie

Plan: Free Country: United Kingdom Device: Samsung Galaxy A5   Hi there, I have an issue where the Queue or Add to Queue feature no longer appears on my app. When I go to a song on my play...

ChooseAGoodUsername

Roadie

1205 Views

1 replies

0 likes

Add to Queue Missing
Android App Queue
play queue missing
Queue issues
queue missing
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Superuser Contribution downloads are greyed after playing is completed

this while offlinesolved for a while if downloads are in a playlist but not anymoreSamsung Galaxy A53 5G

Regular

this while offline solved for a while if downloads are in a playlist but not anymore Samsung Galaxy A53 5G

captainkurt

Regular

1046 Views

8 replies

0 likes

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Superuser Contribution Autoplay OFF Option: Missing! From Spotify App Android, Version 8.9.56.618

PlanPremiumCountryGermanyDeviceSamsung M21Operating SystemAndroid 12 (with One UI 4.1) My Question or IssueIt is annoying that I cannot turn off the Autoplay Feature, Spotify goes on at the end of the playlist which is not desired.

Visitor

Plan Premium Country Germany Device Samsung M21 Operating System Android 12 (with One UI 4.1)   My Question or Issue It is annoying that I cannot turn off the Autoplay Feature, Spotify...

Elena

Moderator

448 Views

1 replies

0 likes

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Volume level not returning to set level, remains lowered after Notifications or advertisements

PlanFree/PremiumCountryRoDeviceHuawei P30 ProOperating SystemAndroid Emui 12 My Question or IssueFrom a few days now, the volume level does not returning to the set level after I receive a notification. The spoken notifications came mainly from Garmi...

Casual Listener

Plan Free/Premium Country Ro Device Huawei P30 Pro Operating System Android Emui 12   My Question or Issue From a few days now, the volume level does not returning to the set level aft...

mich4u

Casual Listener

559 Views

3 replies

0 likes

Android
Notifications
volume
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Superuser Contribution There's 2 media output notifications on my Samsung.

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The one where it says "One In A Billion" by ENHYPEN.

Newbie

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The ...

MihailY

Moderator

436 Views

1 replies

0 likes

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Solved!!Superuser Contribution Why doesn't spotify let you open non-downloaded playlists when offline anymore?

PlanPremiumOperating SystemAndroid 13 My Question or IssueIt used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be playable and the rest would be greyed out. I thought this was pretty nifty, sinc...

Newbie

  Plan Premium Operating System Android 13   My Question or Issue It used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be play...

Joan

Moderator

519 Views

1 replies

0 likes

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Superuser Contribution Spotify saying can't play this right now in my playlist on my android

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Visitor

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Ivelina

Moderator

712 Views

1 replies

0 likes

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Solved!! Songs not showing in any playlists (songs only show on artist profiles)

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it stays at the 0:00 mark. I am on a Motorola if that hel...

Casual Listener

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it sta...

Cataran

Casual Listener

469 Views

2 replies

0 likes

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Superuser Contribution Offline mode still playing non download music by using my data.

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

Visitor

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

OscarDC

Moderator

491 Views

1 replies

0 likes

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Superuser Contribution Spotify isnt playing any songs.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceGalaxy s8Operating System(Android 9 My Question or Issue

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device Galaxy s8 Operating System (Android 9 ...

Ivelina

Moderator

461 Views

1 replies

0 likes

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Cancel download

A download has been at 99% completed for over 3hrs. I can't see what is being downloaded and can't stop it.

Casual Listener

A download has been at 99% completed for over 3hrs. I can't see what is being downloaded and can't stop it.

purr44

Newbie

1203 Views

4 replies

0 likes

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Superuser Contribution How other people with free plan can choose any track endlessly from mobile?

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobile with no limits?

Visitor

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobi...

Joan

Moderator

445 Views

1 replies

0 likes

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Superuser Contribution Playback issues + app freezes when I open it on Android

PlanPremiumDeviceTecno Camon 17 ProOperating SystemAndroid 11 I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played after were always the exact same, in the same order, and it kept playing...

Casual Listener

Plan Premium Device Tecno Camon 17 Pro Operating System Android 11   I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played af...

tristankey

Casual Listener

951 Views

6 replies

0 likes

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Superuser Contribution Spotify Curated Playlists vs "Made for" user playlist

PlanPremiumCountryU.S.DeviceGalaxy S23Operating SystemAndroid v14 My Question or IssueI'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I now open a Spotify Curated Playlist (i.e. Bangers), there is statement "Mad...

Gig Goer

Plan Premium Country U.S. Device Galaxy S23 Operating System Android v14   My Question or Issue I'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I...

Karaptian

Gig Goer

3532 Views

2 replies

2 likes

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Superuser Contribution [Podcasts] New Episodes feed is broken

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen. It will reset after several minutes, but every tim...

Casual Listener

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen....

Eni

Moderator

21705 Views

121 replies

16 likes

Other
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Superuser Contribution Re: View playlists etc. via Bluetooth in my car

Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When I upgraded and got a fold 5, I no longer see what'...

Visitor

Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When...

Joan

Moderator

407 Views

1 replies

0 likes

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AI playlist disappeared

Hi! I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it back?I have a Pixel 7APlanPremiumCountrySpainDevice(iPhon...

Visitor

Hi!  I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it...

Amay

Spotify Star

1647 Views

1 replies

0 likes

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Superuser Contribution Explore is broken

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy A5Operating SystemAndroid 7 My Question or IssueI have noticed a strange problem. It ...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy A5 Operating System ...

AlejaR

Moderator

926 Views

4 replies

0 likes

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Superuser Contribution song titles disappearing from now playing bar

PlanPremiumCountryIrelandDevicePixel 8Operating SystemAndroid 14 My Question or Issuetheres been many occasions in which the title of whatever song im listening to will disappear from the now playing bar and the bottom of the spotify app and i have t...

Music Fan

Plan Premium Country Ireland Device Pixel 8 Operating System Android 14   My Question or Issue theres been many occasions in which the title of whatever song im listening to will disap...

Ivelina

Moderator

1064 Views

3 replies

0 likes

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