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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106229 Views

26 replies

3 likes

  • 106229 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215483 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215483 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568535 Views

78 replies

3 likes

  • 568535 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469150 Views

577 replies

40 likes

Account
Free
  • 469150 Views
  • 577 replies
  • 40 likes

Superuser Contribution Player overlay issue

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemONE UI 7 (Android 15) My Question or IssueThere was an issue if I tapped to overlay line and lyrics, I hear tapped glitching issue. I need to fix something if still and blink tap glitches.

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System ONE UI 7 (Android 15)   My Question or Issue There was an issue if I tapped to overlay line and lyrics, I...

Joan

Moderator

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Can't log into Spotify on my new device

PlanPremium DeviceXiaomi 12S ultra When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up I have tried everything, including clearing cache, trying older versions, changing region and restarting my de...

Newbie

  Plan Premium     Device Xiaomi 12S ultra    When ever I try to log into my Spotify app on my new phone a message saying something went wrong pops up   I have...

ribezaz

Spotify Star

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't open any playlist from mobile app

When I open any playlist, it just tells me "Something went wrong, have another go?" PlanPremium FamilyCountryJapanDeviceSamsung Galaxy s24 ultraOperating SystemAndroid 15, oneui 7 My Question or Issue

Casual Listener

When I open any playlist, it just tells me "Something went wrong, have another go?"   Plan Premium Family Country Japan Device Samsung Galaxy s24 ultra Operating System Android 15, oneu...

Novy

Moderator

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sudden increase in data usage

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDevicePixelOperating System Android My Question or IssueI had a sudden increase in data usage caused by Spotify....

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device Pixel Operating System  Android &n...

Vasil

Moderator

4178 Views

7 replies

2 likes

  • 4178 Views
  • 7 replies
  • 2 likes

Superuser Contribution How do I get all of my picture albums to show, when choosing a cover photo?

I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't display as options.

Visitor

I'm trying to add art to my playlist, but the only album options that it's giving me are from my downloads, camera, and screenshots. I have several other gallery photos to choose from, and they won't...

suphiee

Visitor

2200 Views

5 replies

2 likes

  • 2200 Views
  • 5 replies
  • 2 likes

Superuser Contribution Android widget forgets which song it played after pausing

PlanPremiumCountryCanadaDevicePixel 4a & LG G6Operating SystemAndroid 10, Android 11 My Question or IssueThe Spotify widget seems to forget that it was playing a song if I pause and go do something else with my phone. After I come back to my homescre...

Casual Listener

Plan Premium Country Canada Device Pixel 4a & LG G6 Operating System Android 10, Android 11   My Question or Issue The Spotify widget seems to forget that it was playing a song if ...

sjw7

Casual Listener

11725 Views

50 replies

4 likes

Android
forgets
stops
Widget
  • 11725 Views
  • 50 replies
  • 4 likes

Superuser Contribution Android Automotive Volvo MY2023. Download sounds, off-line mode, how ??

PlanPremiumCountryPolandDeviceVolvo XC60 MY2023Operating SystemAndroid Automotive 11 My Question or IssueHi. My car already comes with software from Google. The Spotify app is pre-installed. How can I download and save selected songs, podcasts in the...

Newbie

Plan Premium Country Poland Device Volvo XC60 MY2023 Operating System Android Automotive 11   My Question or Issue Hi. My car already comes with software from Google. The Spotify app i...

dogus06

Casual Listener

1281 Views

2 replies

5 likes

  • 1281 Views
  • 2 replies
  • 5 likes

Superuser Contribution How do I run Spotify and audible at the same time?

PlanFree/PremiumCountry DeviceSamsung S6 edge Operating System(Android) My Question or IssueHow do I run both Spotify and Audible at the same time?

Casual Listener

Plan Free/Premium Country   Device Samsung S6 edge  Operating System (Android)   My Question or Issue How do I run both Spotify and Audible at the same time?  

Spotaudible

Newbie

8805 Views

3 replies

1 likes

  • 8805 Views
  • 3 replies
  • 1 likes

Superuser Contribution Issues with queue button

PlanPremiumDevice(Google Pixel 7 Pro)Operating System(Android 14)My Question or IssueQueue icon not reacting when trying to open As a workaround, the only option to check queue currently is to add a new song to it and press Open while Added to Queue ...

Casual Listener

Plan Premium Device (Google Pixel 7 Pro) Operating System (Android 14) My Question or Issue Queue icon not reacting when trying to open   As a workaround, the only option to check ...

Dj_Fex

Roadie

2615 Views

14 replies

2 likes

Android
google pixel 7 pro
Queue Button
  • 2615 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution Repeat button missing in Spotify app on my Galaxy watch 6 classic

PlanPremiumCountryIndiaDeviceGalaxy watch 6 classicOperating SystemWear OS 5 My Question or IssueI am unable to find the repeat/loop button to repeat a song or a saved playlist on the Spotify app on the Galaxy watch 6 classic. I do see the button on ...

Casual Listener

Plan Premium Country India Device Galaxy watch 6 classic Operating System Wear OS 5   My Question or Issue I am unable to find the repeat/loop button to repeat a song or a saved playl...

krazor007

Casual Listener

1259 Views

2 replies

0 likes

  • 1259 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify only plays on 1 channel in my car

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution how can I use a spotify playlist as a ringtone?

I can already use an entire playlist as an alarm using the default samsung alarm app, and without downloading that playlist at that. yet I cannot find an option to use a playlist

Casual Listener

I can already use an entire playlist as an alarm using the default samsung alarm app, and without downloading that playlist at that. yet I cannot find an option to use a playlist

thisleisa1

Visitor

38560 Views

4 replies

1 likes

  • 38560 Views
  • 4 replies
  • 1 likes

Superuser Contribution Website doesn't work in desktop mode in phone browser

When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode loads the page, but it doesn't let me do anything ...

Casual Listener

When opening the Spotify website on my phone browser it loads normally and let's me play music, but if I turn on the desktop mode the page just keeps reloading in a loop. Turning off the desktop mode...

ispotamusicfly

Newbie

3375 Views

2 replies

0 likes

  • 3375 Views
  • 2 replies
  • 0 likes

Superuser Contribution Música para de tocar quando muda para a próxima faixa

Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamente. Isso acontece com frequênciaPlanoPremiumPaísBra...

Casual Listener

Estou com um problema no Spotify quando uma música termina e muda para a próxima, o som para, mesmo que a faixa continue passando normalmente. Para voltar a ouvir, preciso sair do app e abrir novamen...

OscarDC

Moderator

2004 Views

3 replies

0 likes

  • 2004 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Issue with lyrics loading

PlanFree/Premium DevicePoco F5Operating SystemAndroid 14App version 9.0.18.604 Sometimes, the lyrics for a song loading forever. However, if I minimize the app and reopen it, the lyrics instantly show up. I've attached a video that demonstrates the p...

Casual Listener

Plan Free/Premium   Device Poco F5 Operating System Android 14 App version  9.0.18.604   Sometimes, the lyrics for a song loading forever. However, if I minimize the app and ...

endlessgray

Casual Listener

2131 Views

4 replies

0 likes

  • 2131 Views
  • 4 replies
  • 0 likes

Superuser Contribution Smart shuffle doesn't work although I'm online

Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle doesn't work

Visitor

Smart shuffle deactivates after a few seconds because "I have to be online" but I am online, cause all Internet connections are working fine and I can search and listen to songs. Only smart shuffle d...

stupidmaninthewindow

Music Fan

1139 Views

3 replies

0 likes

  • 1139 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to join jam session on any device

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 15 My Question or IssueI am unable to listen Jam sessions. When joining the jam, Pixel 7 Pro shows "the host device cannot play this content"I tried other devices, such as an iPhone and...

Newbie

  Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 15   My Question or Issue I am unable to listen Jam sessions.  When joining the jam, Pixel 7 Pro s...

Ivelina

Moderator

2448 Views

1 replies

0 likes

  • 2448 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App completely non-functional after returning to free plan.

PlanFreeCountryBelgiumDeviceOnePlus 8 ProOperating SystemAndroid My Question or IssueRecently my app seems to have stopped functioning like it should. This started happening after I returned to the free plan. I previously was part of a family plan. R...

Casual Listener

Plan Free Country Belgium Device OnePlus 8 Pro Operating System Android   My Question or Issue Recently my app seems to have stopped functioning like it should. This started happening ...

SuzRune

Visitor

3117 Views

4 replies

0 likes

"android"
"Bug"
  • 3117 Views
  • 4 replies
  • 0 likes

You have found a premium content error

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everything is broken...

I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones...PlanPremiumCountryGermanyDeviceSamsung Galaxy s23+Op...

Newbie

I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones... ...

Novy

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes