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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121547 Views

27 replies

4 likes

  • 121547 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244759 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244759 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606305 Views

79 replies

3 likes

  • 606305 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

503150 Views

581 replies

42 likes

Account
Free
  • 503150 Views
  • 581 replies
  • 42 likes

Superuser Contribution App crashes when loading concert map

When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes.I am using Spotify version 9.0.62.622 on a Samsung Galaxy S24+ (Android).I have alread...

Newbie

When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes. I am using Spotify version 9.0.62...

Yordan

Moderator

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Superuser Contribution USB-C headset with integrated DAC is shutting down when screen is going standby while playing

PlanPremiumCountryFranceDeviceNothing 3a PRO + HIDIZS ST2 pro NebulaOperating SystemAndroid 15 My Question or IssueWhen I'm listening to music, as soon as my screen goes to standby my headset is shutting down. It's happening only with Spotify, I have...

Casual Listener

Plan Premium Country France Device Nothing 3a PRO + HIDIZS ST2 pro Nebula Operating System Android 15   My Question or Issue When I'm listening to music, as soon as my screen goes to s...

Joan

Moderator

1080 Views

3 replies

0 likes

  • 1080 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify pausing issues

My Spotify keeps pausing songs. I reinstalled, logged in newly and tried everything but nothing helps. Please fix this..

Casual Listener

My Spotify keeps pausing songs. I reinstalled, logged in newly and tried everything but nothing helps. Please fix this..

OscarDC

Moderator

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution android - liking songs triggers playlist pop up

PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)TabletOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12 My Question or IssueRecently whenever I "like" a song on my tablet it triggers a pop up from the bo...

Casual Listener

Plan Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 12   My Questi...

Dessi

Moderator

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists containing only podcasts always played in Shuffle mode

Plan Premium Country Spain Device Samsung A42 Operating System Android My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle or sequential playback icon has disappeared.All the episodes play randomly an...

Music Fan

Plan Premium Country Spain Device Samsung A42 Operating System Android   My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle...

eenslin

Newbie

4938 Views

17 replies

1 likes

Playlists
podcast playlist
Podcasts
shuffle
  • 4938 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution My songs keep downloading every day

PlanPremiumCountryChileDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI had to change my cellphone and in the new one the music I download is deleted every day and start to downloaded again. I already try a clean restart and remains...

Casual Listener

  Plan Premium Country Chile Device Samsung J2 core Operating System Android   My Question or Issue I had to change my cellphone and in the new one the music I download is delete...

denalidadd

Newbie

47971 Views

20 replies

6 likes

  • 47971 Views
  • 20 replies
  • 6 likes

Superuser Contribution Podcasts no longer pausing when Google Maps is talking.

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. Is there a way to get Spotify to pause the playback in Pod...

Casual Listener

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case.  ...

erictx

Visitor

16658 Views

27 replies

11 likes

  • 16658 Views
  • 27 replies
  • 11 likes

Superuser Contribution Spotify app keeps lagging and freezing when scrolling playlist

PlanPremium IndividualCountryUnited StatesDeviceX8Pro TabletOperating SystemAndroid My Question or IssueI use the Spotify app on my Android tablet every day and I have a large playlist that I listen to regularly. Recently I have been experiencing a b...

Casual Listener

Plan Premium Individual Country United States Device X8Pro Tablet Operating System Android   My Question or Issue I use the Spotify app on my Android tablet every day and I have a larg...

leacrea

Newbie

10082 Views

26 replies

1 likes

  • 10082 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify on Android Auto stuttering

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving.Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stream skipps a beat every three to five seconds. After a...

Visitor

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving. Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stre...

Lea43

Music Fan

3831 Views

3 replies

1 likes

  • 3831 Views
  • 3 replies
  • 1 likes

What is downloading for over 2 hours?

PlanPremiumCountryUSA DeviceSamsung A16 5G Operating SystemAndroid 14ONEUI 7.0 My Question or Issuenotification popped up saying Spotify is "downloading 18 out of 45 (52% complete)" and shows a progress bar. It's been downloading for more than 2 hour...

Casual Listener

  Plan Premium Country USA  Device Samsung A16 5G  Operating System Android 14 ONEUI 7.0     My Question or Issue notification popped up saying Spotify is "downl...

Billy-J

Spotify Star

635 Views

1 replies

0 likes

downloads
Notifications
  • 635 Views
  • 1 replies
  • 0 likes

Android app now playing new layout

PlanPremiumCountryPolandDevicePOCO X5 Pro 5G My Question or IssueAfter updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause/play, next and previous song buttons are 1/3 from the bottom of the scr...

Casual Listener

Plan Premium Country Poland Device POCO X5 Pro 5G   My Question or Issue After updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause...

Kultowo

Casual Listener

1626 Views

1 replies

0 likes

  • 1626 Views
  • 1 replies
  • 0 likes

Fire TV playback freezing after advert

PlanFreeCountryUKDeviceAmazon Fire Stick My Question or IssuePlayback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working again other than rebooting the Fire stick.This was working perfectly until...

Casual Listener

Plan Free Country UK Device Amazon Fire Stick   My Question or Issue Playback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working ag...

Notappy

Visitor

2903 Views

7 replies

6 likes

  • 2903 Views
  • 7 replies
  • 6 likes

Solved!! where can i find the Mood and Genre filters for “Liked Songs” ?

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

Casual Listener

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

myunsungsymphonic

Newbie

5381 Views

5 replies

1 likes

  • 5381 Views
  • 5 replies
  • 1 likes

swipe settings

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add stuff to my queue again because i dont use my liked...

Visitor

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add ...

Billy-J

Spotify Star

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playback is intermittendly stopping or skipping songs in OFFLINE mode

Hi,I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow).Last week the spotify app (running on Android 5.1.1) had a force close (= crash), ...

Casual Listener

Hi, I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow). Last week the sp...

Hard_Truth

Visitor

5135 Views

3 replies

0 likes

  • 5135 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded Podcast episodes Seem to be missing until re downloading.

PlanPremiumCountryUKDevicePixel 8 ProOperating SystemAndroid 15I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appear but then, for some reason Spotify seems to redownload them all, ...

Music Fan

Plan Premium Country UK Device Pixel 8 Pro Operating System Android 15 I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appe...

Ontgego

Visitor

1745 Views

2 replies

0 likes

  • 1745 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

Regular

Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...

michaellmcgraw

Visitor

34014 Views

52 replies

9 likes

Android
freeze
podcast
  • 34014 Views
  • 52 replies
  • 9 likes

Solved!!Superuser Contribution Stop playing recommended Songs for Playlists

PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, even if "Smart Shuffle" is not activated.As I understand it, "Smart Shuf...

Casual Listener

Plan Premium Device Various Operating System Android   My Question or Issue I have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, ...

BurningFalcon

Casual Listener

5062 Views

6 replies

0 likes

  • 5062 Views
  • 6 replies
  • 0 likes

After removing earbuds, Spotify undesirably restarts playing (loudly) through phone speakers

PlanPremiumCountryUSADeviceSamsung S21Operating SystemAndroid 14, One UI 6.1 My Question or IssueProblem is identical on my wife and my Samsung S21s. We both sleep with earbuds playing something quietly. After awakening, closing Spotify, and confirmi...

Newbie

Plan Premium Country USA Device Samsung S21 Operating System Android 14, One UI 6.1   My Question or Issue Problem is identical on my wife and my Samsung S21s.   We both slee...

Billy-J

Spotify Star

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message, linked to region change issue?

PlanPremium Student CountryGermany DeviceSamsung Galaxy A8 2018 (Android) Hello,I need help on this one - I've checked a few old posts and tried the solutions mentioned, but it did not work...When I search for a podcast, an album or anything and clic...

Regular

Plan Premium Student  Country Germany   Device Samsung Galaxy A8 2018 (Android)   Hello, I need help on this one - I've checked a few old posts and tried the solutions mention...

AlejaR

Moderator

3948 Views

12 replies

0 likes

  • 3948 Views
  • 12 replies
  • 0 likes