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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114271 Views

26 replies

4 likes

  • 114271 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229747 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229747 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588666 Views

79 replies

3 likes

  • 588666 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484003 Views

580 replies

42 likes

Account
Free
  • 484003 Views
  • 580 replies
  • 42 likes

Solved!! My Spotify screen going black (galaxy s20). All other apps etc. are fine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

SBro68

Casual Listener

811 Views

2 replies

0 likes

  • 811 Views
  • 2 replies
  • 0 likes

Spotify continues playing when opening an audio or video

Spotify continues playing when I open an audio or video, when I open a video on YouTube or Facebook, the audio of the song played continues and does not pause it.

Visitor

Spotify continues playing when I open an audio or video, when I open a video on YouTube or Facebook, the audio of the song played continues and does not pause it.

Amay

Spotify Star

940 Views

1 replies

0 likes

  • 940 Views
  • 1 replies
  • 0 likes

How can I show the current song hi lighted

When I look at the songs in my playlist, it used to hi light in green which song I am currently playing

Visitor

When I look at the songs in my playlist, it used to hi light in green which song I am currently playing

Billy-J

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Forcing videos on users - STOP

You must stop forcing videos on people trying to listen to the audio only. I've seen a number of people complain about this on here and the only response is "well that's just how it is right now"... well that wasn't always the case and it should be a...

Visitor

You must stop forcing videos on people trying to listen to the audio only. I've seen a number of people complain about this on here and the only response is "well that's just how it is right now"... ...

ThadeuValpasso

Newbie

1203 Views

2 replies

2 likes

  • 1203 Views
  • 2 replies
  • 2 likes

How to disable Auto Update

PlanPremiumCountry DeviceSamsung Note 8 Operating SystemAndroid 8.0.0 My Question or Issue I noticed the Spotify app auto updates itself, even after disabled auto updates in the Google Play store, both globally, and specifically for spotify. The upda...

Regular

  Plan Premium Country   Device Samsung Note 8   Operating System Android 8.0.0   My Question or Issue   I noticed the Spotify app auto updates itself, even afte...

lm935

Casual Listener

9992 Views

7 replies

1 likes

  • 9992 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Add to queue swipe distance changed

The total distance I need to swipe/slide a song to add it to the song queue has changed, additionally it no longer generates and vibration feedback.These effects only changed with my last Spotify update on 6/16/25

Casual Listener

The total distance I need to swipe/slide a song to add it to the song queue has changed, additionally it no longer generates and vibration feedback. These effects only changed with my last Spotify u...

Susan_GP

Moderator

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

Superuser Contribution XTRONS Android head unit - have to restart Spotify when i return to the car to get audio

I apologise as a highway engineer if i don't use the right jargon here: Spotify is running on the head unit and the little EQ icon is showing it is playing but no volume is heard (no devices playing elsewhere on the account) If i force Spotify to clo...

Visitor

I apologise as a highway engineer if i don't use the right jargon here:   Spotify is running on the head unit and the little EQ icon is showing it is playing but no volume is heard (no devices...

Ivelina

Moderator

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto shortcuts are just "recent" items.

It used to be that Spotify would show things like Daily Mixes and Disclver Weekly in Android Auto. Now it only shows recent items in the "shortcut" section. This really prohibits my enjoyment in the car as it sorta inhibits me from listening to anyth...

Casual Listener

It used to be that Spotify would show things like Daily Mixes and Disclver Weekly in Android Auto. Now it only shows recent items in the "shortcut" section. This really prohibits my enjoyment in the ...

Ivelina

Moderator

1091 Views

3 replies

0 likes

  • 1091 Views
  • 3 replies
  • 0 likes

Superuser Contribution empty playlist on homepage

This is a big report not a suggestion. On my homepage, there is always this empty playlist, when I click on it it says, this playlist is empty check your homepage for customized playlists. I am on the homepage, the playlist is empty -.- I'm a premium...

Roadie

This is a big report not a suggestion.   On my homepage, there is always this empty playlist, when I click on it it says, this playlist is empty check your homepage for customized playlists. ...

onlytocomplain

Roadie

2338 Views

7 replies

1 likes

  • 2338 Views
  • 7 replies
  • 1 likes

Superuser Contribution Now playing bar on Android will not go away.

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out? I've rebooted my phone, force stopped, and did a ...

Newbie

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out...

Susan_GP

Moderator

3531 Views

3 replies

4 likes

  • 3531 Views
  • 3 replies
  • 4 likes

Superuser Contribution Podcast skips to random episode during playback

PlanPremiumCountryUSDeviceGoogle Pixel 7 ProOperating SystemAndroid 15 My Question or IssueSometimes when listening to a specific podcast, it will stop playback and skip to a random episode from the same podcast. It only happens on the one podcast (L...

Music Fan

  Plan Premium Country US Device Google Pixel 7 Pro Operating System Android 15   My Question or Issue Sometimes when listening to a specific podcast, it will stop playback and s...

Eni

Moderator

1870 Views

4 replies

1 likes

  • 1870 Views
  • 4 replies
  • 1 likes

Superuser Contribution Load downloaded songs first on poor internet connection

When you have poor internet connection, Spotify still tries to load your playlist from the internet despite it being downloaded. Only when you lose internet connection and the connection status changes to disconnected will it retrieve downloaded file...

Casual Listener

When you have poor internet connection, Spotify still tries to load your playlist from the internet despite it being downloaded. Only when you lose internet connection and the connection status chang...

bardup

Casual Listener

1123 Views

3 replies

0 likes

  • 1123 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect hijacking my volume button, help!

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my phone, my phone's volume buttons will only let me change the Spotify music play...

Casual Listener

Plan Premium Country USA Device OnePlus 6 Operating System Android 10   My Question or Issue For the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my pho...

Albhaku

Newbie

1968 Views

4 replies

1 likes

Spotify
  • 1968 Views
  • 4 replies
  • 1 likes

Superuser Contribution "Autoplay" option missing from "Settings" page

PlanPremiumCountry DeviceGoogle Pixel 7Operating SystemAndroid 14 My Question or IssueUp until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Settings" was set to Off, as was "Autoplay similar content". When an album finished, ...

Newbie

Plan Premium Country   Device Google Pixel 7 Operating System Android 14   My Question or Issue Up until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Sett...

MattSuda

Spotify Star

15107 Views

11 replies

2 likes

  • 15107 Views
  • 11 replies
  • 2 likes

Shazam

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android I accidentally disconnected Shazam from Spotify. Now I can no longer connect the two apps. I go into Shazam and click the 'Connect to Spotify' b...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android  I accidentally disconnected Shazam from Spotify. Now I can no lo...

frapolli

Casual Listener

624 Views

3 replies

1 likes

  • 624 Views
  • 3 replies
  • 1 likes

Superuser Contribution No songs showing in playlists

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as well: uninstall the app > turn off the phone > tak...

Visitor

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as...

Joan

Moderator

7446 Views

5 replies

1 likes

  • 7446 Views
  • 5 replies
  • 1 likes

Superuser Contribution Casual songs in playlist

PlanFreeCountryItaly good morningI would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from other albums? Is it normal?

Visitor

Plan Free Country Italy     good morning I would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from oth...

AlejaR

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution AI DJ Mode Bug: Queued Podcast/Local Track Repeats Previous Song

Hi Spotify Team,I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a fantastic feature!), there seems to be a bug that cause...

Regular

Hi Spotify Team, I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a ...

MihailY

Moderator

1436 Views

1 replies

0 likes

AI DJ
Android
bug
realme 9 Pro+
  • 1436 Views
  • 1 replies
  • 0 likes