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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117971 Views

27 replies

4 likes

  • 117971 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237405 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237405 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598147 Views

79 replies

3 likes

  • 598147 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490746 Views

581 replies

42 likes

Account
Free
  • 490746 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify DJ requests return with a technical difficulty.

Device is a Samsung Galaxy S22+ running One UI 7Here's what I've already tried to fix it,-Clearing the Cache-Logging out and back in-Uninstalling and reinstalling the app-Restarting my device-Using a different wifi connection

Casual Listener

Device is a Samsung Galaxy S22+ running One UI 7 Here's what I've already tried to fix it, -Clearing the Cache -Logging out and back in -Uninstalling and reinstalling the app -Restarting my de...

rjhender

Casual Listener

1113 Views

2 replies

0 likes

  • 1113 Views
  • 2 replies
  • 0 likes

Spotify does not work with cellular data

I have been facing this issue for a while now. Spotify does not work with cellular data on my Android, works only on WiFi. Saw a thread discussing the same issue but on an ios device, tried all the suggestions, didn't work.

Visitor

I have been facing this issue for a while now. Spotify does not work with cellular data on my Android, works only on WiFi. Saw a thread discussing the same issue but on an ios device, tried all the s...

Amay

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artists Android App Bug

When displaying the audience as a graph, all points of the graph suddenly get connected when scrolling the page up or down, leaving the graph as a kind of spaghetti picture. This bug has been present for months across several updates, ever since this...

Music Fan

When displaying the audience as a graph, all points of the graph suddenly get connected when scrolling the page up or down, leaving the graph as a kind of spaghetti picture. This bug has been present...

Summerblue

Music Fan

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Problème d'écoute avec l'appli sur android

Depuis presque 3 semaines et à chaque écoute quotidienne les musiques changent toutes seules ou elles s'arrêtent. J'ai fais les mises à jour, j'ai essayé de désinstaller l 'appli et la remettre mais rien n'y fait et chaque jours c'est pire au début c...

Visitor

Depuis presque 3 semaines et à chaque écoute quotidienne les musiques changent toutes seules ou elles s'arrêtent. J'ai fais les mises à jour, j'ai essayé de désinstaller l 'appli et la remettre mais ...

ribezaz

Spotify Star

354 Views

1 replies

1 likes

  • 354 Views
  • 1 replies
  • 1 likes

Solved!! Where is AI DJ in Brazil?

I cant find it

Newbie

I cant find it

MattSuda

Spotify Star

2590 Views

1 replies

0 likes

  • 2590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance button was so much better than "smart shuffle"

It was a simple toggle button on your playlist and you could clearly see the songs that were added. It was intuitive and useful, so of course Spotify had to go and ruin it. Now, with smart shuffle, the user has to figure out where are these added son...

Regular

It was a simple toggle button on your playlist and you could clearly see the songs that were added. It was intuitive and useful, so of course Spotify had to go and ruin it.   Now, with smart s...

MattSuda

Spotify Star

7794 Views

20 replies

18 likes

  • 7794 Views
  • 20 replies
  • 18 likes

No spotify songs showing in playlist

Whenever I go to my phone to listen to music and I try to click the playlistIt pops up but it shows no songs are in my playlist and I can't add any at allThere is just no songs on my phone but it works on my computer fine

Visitor

Whenever I go to my phone to listen to music and I try to click the playlist It pops up but it shows no songs are in my playlist and I can't add any at all There is just no songs on my phone but it...

MattSuda

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Android Auto

Has anyone running a Samsung Galaxy S24 found a way to resolve the issue where when connected via Android auto, when you turn off your vehicle, Spotify then continues to play on your phone? Tried to reinstall Spotify, cleared cache etc but not resolv...

Newbie

Has anyone running a Samsung Galaxy S24 found a way to resolve the issue where when connected via Android auto, when you turn off your vehicle, Spotify then continues to play on your phone? Tried to ...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not responding on the app, Samsung s22 ultra

App just will not respond when I'm trying to play from liked playlist, will not respond, I can't add to the queue or just straight up just play the song I'm trying to play

Visitor

App just will not respond when I'm trying to play from liked playlist, will not respond, I can't add to the queue or just straight up just play the song I'm trying to play

Amay

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video showing up but no view music video button

I've tried contacting support but they say itll roll out to me but I literally have it from what I can see I just don't have the actual videos?PlanPremiumCountryBelgiumDeviceSamsung A24Operating SystemUI6 My Question or Issue

Music Fan

I've tried contacting support but they say itll roll out to me but I literally have it from what I can see I just don't have the actual videos? Plan Premium Country Belgium Device Samsung A24 ...

alexeitarasov

Music Fan

3890 Views

12 replies

0 likes

  • 3890 Views
  • 12 replies
  • 0 likes

Superuser Contribution App softlocks when skipping from local files to streamed songs (Android)

Spotify Version9.0.54.518PlanPremiumCountryGernmanyDeviceNothing Phone 2aOperating SystemAndroid 15My Question or IssueWhen playing a locally stored audio file (from “Show audio files from this device” in Settings), trying to skip to a regular stream...

Casual Listener

Spotify Version 9.0.54.518 Plan Premium Country Gernmany Device Nothing Phone 2a Operating System Android 15 My Question or Issue When playing a locally stored audio file (from “Show audio...

AlejaR

Moderator

983 Views

5 replies

0 likes

  • 983 Views
  • 5 replies
  • 0 likes

Superuser Contribution Downloads on SD Card still reporting to system as being on Internal Storage

PlanPremium CountryEgypt DeviceSamsung A55 Operating SystemOne UI 7/Android 15 My Question or IssueMy problem is as follows:I have an SD Card in my phone for media,I open the Spotify data settings and set it to use the SD Card for downloads,It shows ...

Casual Listener

Plan Premium   Country Egypt   Device Samsung A55   Operating System One UI 7/Android 15   My Question or Issue My problem is as follows: I have an SD...

StayedFiddle594

Casual Listener

1172 Views

2 replies

0 likes

  • 1172 Views
  • 2 replies
  • 0 likes

Solved!! My Spotify screen going black (galaxy s20). All other apps etc. are fine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

SBro68

Casual Listener

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Spotify continues playing when opening an audio or video

Spotify continues playing when I open an audio or video, when I open a video on YouTube or Facebook, the audio of the song played continues and does not pause it.

Visitor

Spotify continues playing when I open an audio or video, when I open a video on YouTube or Facebook, the audio of the song played continues and does not pause it.

Amay

Spotify Star

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

How can I show the current song hi lighted

When I look at the songs in my playlist, it used to hi light in green which song I am currently playing

Visitor

When I look at the songs in my playlist, it used to hi light in green which song I am currently playing

Billy-J

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Forcing videos on users - STOP

You must stop forcing videos on people trying to listen to the audio only. I've seen a number of people complain about this on here and the only response is "well that's just how it is right now"... well that wasn't always the case and it should be a...

Visitor

You must stop forcing videos on people trying to listen to the audio only. I've seen a number of people complain about this on here and the only response is "well that's just how it is right now"... ...

ThadeuValpasso

Newbie

1232 Views

2 replies

2 likes

  • 1232 Views
  • 2 replies
  • 2 likes

How to disable Auto Update

PlanPremiumCountry DeviceSamsung Note 8 Operating SystemAndroid 8.0.0 My Question or Issue I noticed the Spotify app auto updates itself, even after disabled auto updates in the Google Play store, both globally, and specifically for spotify. The upda...

Regular

  Plan Premium Country   Device Samsung Note 8   Operating System Android 8.0.0   My Question or Issue   I noticed the Spotify app auto updates itself, even afte...

lm935

Casual Listener

10067 Views

7 replies

1 likes

  • 10067 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Add to queue swipe distance changed

The total distance I need to swipe/slide a song to add it to the song queue has changed, additionally it no longer generates and vibration feedback.These effects only changed with my last Spotify update on 6/16/25

Casual Listener

The total distance I need to swipe/slide a song to add it to the song queue has changed, additionally it no longer generates and vibration feedback. These effects only changed with my last Spotify u...

Susan_GP

Moderator

920 Views

3 replies

0 likes

  • 920 Views
  • 3 replies
  • 0 likes