Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google Play in the Volvo car does not help at all.
PlanPremiumCountryGermanyDeviceSamsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), WebplayerOperating SystemAndroid 10, Windows 11 My Question or IssueThe issue is search and only the search is not working properly only on my Android devices ...
Hi.How do I hide the "Recommended Songs" tab below playlists I created myself?Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there are songs listed that I did not specifically add mysel...
Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone.Paying for the service for 3 months without enjoying the benifits of premium. No fun..Tried to contact spotify. Seems impossible to this technically disadvantaged d...
I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...
Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...
The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable. It doesn't happen with any other app that plays audio so it's really spotify-specific. It's really horrible....
PlanPremiumCountryPolandDeviceSamsung S20Operating SystemAndroid 12 My Question or IssueIn the past, in Library -> Albums section, when sorting "from newest" the albums on top would be the last added (liked) in the past. Now it seems that albums I li...
PlanFreeCountryItalyDeviceSamsung a53 5GMy Question or IssueHi guys, i had my playlists with music downloaded on my phone, today i updated the app and spotify says that it can't reproduce this content now
PlanFreeCountry DeviceSamsung Galaxy S20 FE My Question or IssueThe podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, uninstall the app, restart my phone, logging out of the app and logging in (mu...
PlanPremium DuoCountryMéxicoDeviceHuawei Nova 9Operating SystemEMUI 12.0.1 My Question or IssueDoes not allow selection of audio quality. Many other options are still disabled in the menu
Landscape mode useful when device in dock station.
hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly. here is two videos showing this issue https://youtube.com/shorts/qigyv07Dchw (app ...
PlanPremiumCountryUSADeviceMotorola One 5G AceOperating SystemAndroid 11 (Kernel 4.19.157-perf+) My Question or IssueAutoplay will turn itself off at a random interval (usually greater than 48 hours) and once this happens, even if I turn it back on i...
PlanFreeCountryPolandDeviceSamsung Galaxy A8Operating SystemAndroid Pie My Question or IssueWhen I start playing music and then I leave app, the music plays for only few minutes. Somehow it stops playing even when it's in the middle of the song. More...
Can someone tell me what these buttons mean when I'm listening to a station on Android Auto? I'm new to Spotify and tried to find the equivalent buttons in the Windows app but couldn't. I also could not find any manual or help pages specific to the A...
My droid no longer shows up as a device on the desktop player. Also, the app says it has "no internet connection" even though it does and downloads all songs except for the "local" songs. This started about the same time as I upgraded the app and exp...
I've had this problem a lot, it used to happen like once a month but now it's several times a week.When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The music keeps playing even tho i've sometimes managed to cl...
I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and it was literally the same as my current one. My dai...
PlanPremiumCountryNew ZealandDeviceHuawei Y9 2019Operating SystemAndroid 9.1 My Question or IssueMe and my friend wanted to share our Spotify Wrapped with each other. We both generated share links (of the form https://open.spotify.com/wrapped/share-[...