Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27688 Views
  • 59 replies
  • 23 likes
  • 27688 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870362 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870362 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24734 Views
  • 3 replies
  • 0 likes
  • 24734 Views
  • 3 replies
  • 0 likes

AAOS: Cannot Play Private RSS Feed in car

PlanPremiumCountryUSADevice2023 Volvo XC90 RechargeOperating SystemAAOS My Question or IssueWhen I try to listen to Sam Harris' Making Sense podcast (the paid/red version that requires a private RSS feed) on my car, the episodes won't show up. The re...

  • Newbie
  • Plan Premium Country USA Device 2023 Volvo XC90 Recharge Operating System AAOS   My Question or Issue When I try to listen to Sam Harris' Making Sense podcast (the paid/red version tha...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Play a playlist in order

Does anyone know how to play a playlist in order, I don't want it to shuffle! I have Premium and can't fingers out how to do it

  • Casual Listener
  • Does anyone know how to play a playlist in order, I don't want it to shuffle! I have Premium and can't fingers out how to do it
  • LAR22
  • Visitor
  • 64392 Views
  • 23 replies
  • 1 likes
  • 64392 Views
  • 23 replies
  • 1 likes

Superuser Contribution Spotify starts playing alone...

Good morning.I have been reading some posts and I couldn't find any solution yet.When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android auto so I need to go to apps menu and force the app sto...

  • Regular
  • Good morning. I have been reading some posts and I couldn't find any solution yet. When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android ...
  • Elena
  • Moderator
  • 292 Views
  • 12 replies
  • 0 likes
  • 292 Views
  • 12 replies
  • 0 likes

Superuser Contribution Using Spotify Jam with Android Auto, doesn't connect like it used to

PlanPremium CoupleCountryUnited KingdomDevice2x Samsung 22+Operating SystemAndroid 13 My Question or IssueMy partner and I have been using Android Auto and Spotify Jam simultaneously, so I can connect my S22+ with my car, to use both Waze and Spotify...

  • Newbie
  • Plan Premium Couple Country United Kingdom Device 2x Samsung 22+ Operating System Android 13   My Question or Issue My partner and I have been using Android Auto and Spotify Jam simult...
  • MihailY
  • Moderator
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong, Have another go?

FreeCountryUnited States of AmericaDeviceSamsung A50Operating SystemAndroid 11For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can see my home page, but even just opening my playlists gives the error...

  • Newbie
  • Free Country United States of America Device Samsung A50 Operating System Android 11 For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can s...
  • gzbtch
  • Newbie
  • 11428 Views
  • 5 replies
  • 0 likes
  • 11428 Views
  • 5 replies
  • 0 likes

Only local devices visible

PlanPremiumCountryAustria DeviceSamsung s20 Plus Operating SystemAndroid My Question or IssueWhen I'm not home, I can't see the home speaker, even though I've unchecked the 'show only local devices' checkbox.I'd like two be able to wake up my wife by...

  • Newbie
  • Plan Premium Country Austria  Device Samsung s20 Plus  Operating System Android    My Question or Issue When I'm not home, I can't see the home speaker, even though I've...
  • kaworu_bloodpaw
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disable a song from playing when sharing music on Instagram Stories

PlanPremiumCountryBrazilDevicePoco X4 ProOperating SystemAndroid Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's considered a problem, it's just a feature that it's annoying and I have no cont...

  • Casual Listener
  • Plan Premium Country Brazil Device Poco X4 Pro Operating System Android    Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's...
  • _0ksa82c4-txu
  • Newbie
  • 2485 Views
  • 6 replies
  • 2 likes
  • 2485 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution LG Tv app will suddenly not play any music

Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner). No errors appear on screen, tried different play...

  • Casual Listener
  • Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner...
  • bence002
  • Casual Listener
  • 5709 Views
  • 8 replies
  • 1 likes
  • 5709 Views
  • 8 replies
  • 1 likes

Wrapped 2023 not working check video

PlanPremiumCountryNetherlandsDeviceSamsung S23Operating SystemAndroid My Question or IssueWrapped 2023 stops working everytime after the fifth slide. Then the slides before also stop working the slides after never work. Check the video

  • Newbie
  • Plan Premium Country Netherlands Device Samsung S23 Operating System Android   My Question or Issue Wrapped 2023 stops working everytime after the fifth slide. Then the slides before a...
  • Luke
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I stop autoplay?

when I open spotify it selects a random tune from a random playlist and starts playing. this loses my place in podcasts, audiobooks and other playlists. i want it to stop autoplaying. the help on spotify website directs me to options which dont even ...

  • Music Fan
  • when I open spotify it selects a random tune from a random playlist and starts playing. this loses my place in podcasts, audiobooks and other playlists. i want it to stop autoplaying. the help on spo...
  • Vasil
  • Moderator
  • 220 Views
  • 5 replies
  • 0 likes
  • 220 Views
  • 5 replies
  • 0 likes

Superuser Contribution Application starts but an unreachable drawer prevent using the app

Hi, when I launch Spotify on Android, I am well logged in but the screen is greyed and I can interact with nothing at all. I have seen the content of the drawer once anouncing new features with Android 14 but I wasn't able to confirm it. Now, I didn'...

1000004624.png
  • Casual Listener
  • Hi, when I launch Spotify on Android, I am well logged in but the screen is greyed and I can interact with nothing at all. I have seen the content of the drawer once anouncing new features with Andro...
  • Vasil
  • Moderator
  • 156 Views
  • 4 replies
  • 0 likes
  • 156 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't stream songs free

I'm unable to stream songs for free and I don't have access to my library... It's always emptyThe Spotify playlists too are always empty and my username shows digits instead of my namePlanFreeCountryNigeriaDevice(Infinix hot 5)Operating System(Androi...

  • Visitor
  • I'm unable to stream songs for free and I don't have access to my library... It's always empty The Spotify playlists too are always empty and my username shows digits instead of my name Plan Free ...
  • Maria
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution No devices displayed in app

PlanPremium DuoCountryCZ DeviceSamsung Galaxy 8, 20FE Operating SystemAndroid 13 My Question or IssueI have a premium duo subscription and in one of the accounts I don't see the option to play on a device other than my current phone. It's not a hardw...

  • Newbie
  • Plan Premium Duo Country CZ   Device Samsung Galaxy 8, 20FE  Operating System Android 13   My Question or Issue I have a premium duo subscription and in one of the accounts ...
  • Maria
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks in the queue don't start at the beginning?

Plan. PremiumCountry UK Device galaxy s23Operating System Android My Question or Issue My toddler likes to listen to audiobooks on repeat (the Gruffalo and gruffalos child are example of where this is happening). You can't 'loop' an audio book but yo...

  • Visitor
  •   Plan. Premium Country UK   Device galaxy s23 Operating System Android    My Question or Issue My toddler likes to listen to audiobooks on repeat (the Gruffalo and ...
  • Maria
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Mode doesn't auto-enable in my car

PlanPremiumCountryIrelandDeviceMotorola G8 Power, 2014 Renault Fluence with standard bluetooth radioOperating System(Android 11) In the last few days, Car Mode doesn't enable when I'm in my car. The feature is there if I go to settings and swith from...

  • Regular
  • Plan Premium Country Ireland Device Motorola G8 Power, 2014 Renault Fluence with standard bluetooth radio Operating System (Android 11)   In the last few days, Car Mode doesn't enable w...
  • Eni
  • Moderator
  • 2517 Views
  • 14 replies
  • 3 likes
  • car mode
  • 2517 Views
  • 14 replies
  • 3 likes

Superuser Contribution Sonos speakers not showing in Spotify

PlanPremiumCountryDenmarjDeviceOnePlus 11Operating SystemAndroid 13 My Question or IssueHi, This has not previously been an issue for me but since i switched phone (OnePlus 7 on Android 11 to OnePlus 11 on Android 13) a week ago i have had issues wit...

  • Gig Goer
  • Plan Premium Country Denmarj Device OnePlus 11 Operating System Android 13   My Question or Issue Hi,   This has not previously been an issue for me but since i switched phone (...
  • tronnyjeverton
  • Music Fan
  • 6087 Views
  • 62 replies
  • 2 likes
  • 6087 Views
  • 62 replies
  • 2 likes

Solved!! app suddenly crashes whenever using bluetooth

PlanPremiumCountryswedenDevicecat s60Operating Systemandroid 6.0.1 My Question or Issueas i said in the title, the app suddenly crashes whenever i'm using bluetooth and i'm scrolling in between different tracks and albums/playlists. it doesn't crash ...

  • Casual Listener
  • Plan Premium Country sweden Device cat s60 Operating System android 6.0.1   My Question or Issue as i said in the title, the app suddenly crashes whenever i'm using bluetooth and i'm s...
  • gubord
  • Regular
  • 754 Views
  • 12 replies
  • 5 likes
  • 754 Views
  • 12 replies
  • 5 likes

Superuser Contribution Why Can't I See All My Playlists?

I have used the desktop app for years, but today I followed instructions and paired Spotify with my Sony Android TV. I can only see or play a handful of my playlists. Is there a way to access all my playlists? Desktop is W10, TV is Sony (Android) Tha...

  • Gig Goer
  • I have used the desktop app for years, but today I followed instructions and paired Spotify with my Sony Android TV. I can only see or play a handful of my playlists. Is there a way to access all my ...
  • Sohaibahmadu
  • Regular
  • 153 Views
  • 4 replies
  • 0 likes
  • 153 Views
  • 4 replies
  • 0 likes

Superuser Contribution Follow button is behind Shuffle

PlanPremiumCountry DeviceXiaomi redmiOperating SysteemAndroid My Question or IssueThe Follow button of the artist's homepage is behind the Shuffle button so it can not be pressed.

  • Visitor
  • Plan Premium Country   Device Xiaomi redmi Operating Systeem Android   My Question or Issue The Follow button of the artist's homepage is behind the Shuffle button so it can not b...
  • Elena
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution 504 gateway timeout

I tried to renew my subcription but i can't because it says the 504 error code in android application

  • Visitor
  • I tried to renew my subcription but i can't because it says the 504 error code in android application
  • Maria
  • Moderator
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes