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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117963 Views

27 replies

4 likes

  • 117963 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237385 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237385 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598127 Views

79 replies

3 likes

  • 598127 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490732 Views

581 replies

42 likes

Account
Free
  • 490732 Views
  • 581 replies
  • 42 likes

Superuser Contribution XTRONS Android head unit - have to restart Spotify when i return to the car to get audio

I apologise as a highway engineer if i don't use the right jargon here: Spotify is running on the head unit and the little EQ icon is showing it is playing but no volume is heard (no devices playing elsewhere on the account) If i force Spotify to clo...

Visitor

I apologise as a highway engineer if i don't use the right jargon here:   Spotify is running on the head unit and the little EQ icon is showing it is playing but no volume is heard (no devices...

Ivelina

Moderator

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto shortcuts are just "recent" items.

It used to be that Spotify would show things like Daily Mixes and Disclver Weekly in Android Auto. Now it only shows recent items in the "shortcut" section. This really prohibits my enjoyment in the car as it sorta inhibits me from listening to anyth...

Casual Listener

It used to be that Spotify would show things like Daily Mixes and Disclver Weekly in Android Auto. Now it only shows recent items in the "shortcut" section. This really prohibits my enjoyment in the ...

Ivelina

Moderator

1107 Views

3 replies

0 likes

  • 1107 Views
  • 3 replies
  • 0 likes

Superuser Contribution empty playlist on homepage

This is a big report not a suggestion. On my homepage, there is always this empty playlist, when I click on it it says, this playlist is empty check your homepage for customized playlists. I am on the homepage, the playlist is empty -.- I'm a premium...

Roadie

This is a big report not a suggestion.   On my homepage, there is always this empty playlist, when I click on it it says, this playlist is empty check your homepage for customized playlists. ...

onlytocomplain

Roadie

2404 Views

7 replies

1 likes

  • 2404 Views
  • 7 replies
  • 1 likes

Superuser Contribution Now playing bar on Android will not go away.

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out? I've rebooted my phone, force stopped, and did a ...

Newbie

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out...

Susan_GP

Moderator

3595 Views

3 replies

4 likes

  • 3595 Views
  • 3 replies
  • 4 likes

Superuser Contribution Podcast skips to random episode during playback

PlanPremiumCountryUSDeviceGoogle Pixel 7 ProOperating SystemAndroid 15 My Question or IssueSometimes when listening to a specific podcast, it will stop playback and skip to a random episode from the same podcast. It only happens on the one podcast (L...

Music Fan

  Plan Premium Country US Device Google Pixel 7 Pro Operating System Android 15   My Question or Issue Sometimes when listening to a specific podcast, it will stop playback and s...

Eni

Moderator

1928 Views

4 replies

1 likes

  • 1928 Views
  • 4 replies
  • 1 likes

Superuser Contribution Load downloaded songs first on poor internet connection

When you have poor internet connection, Spotify still tries to load your playlist from the internet despite it being downloaded. Only when you lose internet connection and the connection status changes to disconnected will it retrieve downloaded file...

Casual Listener

When you have poor internet connection, Spotify still tries to load your playlist from the internet despite it being downloaded. Only when you lose internet connection and the connection status chang...

bardup

Casual Listener

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect hijacking my volume button, help!

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my phone, my phone's volume buttons will only let me change the Spotify music play...

Casual Listener

Plan Premium Country USA Device OnePlus 6 Operating System Android 10   My Question or Issue For the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my pho...

Albhaku

Newbie

1982 Views

4 replies

1 likes

Spotify
  • 1982 Views
  • 4 replies
  • 1 likes

Superuser Contribution "Autoplay" option missing from "Settings" page

PlanPremiumCountry DeviceGoogle Pixel 7Operating SystemAndroid 14 My Question or IssueUp until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Settings" was set to Off, as was "Autoplay similar content". When an album finished, ...

Newbie

Plan Premium Country   Device Google Pixel 7 Operating System Android 14   My Question or Issue Up until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Sett...

MattSuda

Spotify Star

15349 Views

11 replies

2 likes

  • 15349 Views
  • 11 replies
  • 2 likes

Shazam

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android I accidentally disconnected Shazam from Spotify. Now I can no longer connect the two apps. I go into Shazam and click the 'Connect to Spotify' b...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android  I accidentally disconnected Shazam from Spotify. Now I can no lo...

frapolli

Casual Listener

637 Views

3 replies

1 likes

  • 637 Views
  • 3 replies
  • 1 likes

Superuser Contribution No songs showing in playlists

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as well: uninstall the app > turn off the phone > tak...

Visitor

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as...

Joan

Moderator

7489 Views

5 replies

1 likes

  • 7489 Views
  • 5 replies
  • 1 likes

Superuser Contribution Casual songs in playlist

PlanFreeCountryItaly good morningI would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from other albums? Is it normal?

Visitor

Plan Free Country Italy     good morning I would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from oth...

AlejaR

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution AI DJ Mode Bug: Queued Podcast/Local Track Repeats Previous Song

Hi Spotify Team,I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a fantastic feature!), there seems to be a bug that cause...

Regular

Hi Spotify Team, I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a ...

MihailY

Moderator

1480 Views

1 replies

0 likes

AI DJ
Android
bug
realme 9 Pro+
  • 1480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extreme battery usage on wear os without the app open.

Spotify on my watch started draining my battery since yesterday evening. I took it from the charger and put it on my wrist and went to sleep. 10 hours later I wake up and leave the home, after I arrive at my destination I see that my watch is 7%, whi...

Newbie

Spotify on my watch started draining my battery since yesterday evening. I took it from the charger and put it on my wrist and went to sleep. 10 hours later I wake up and leave the home, after I arri...

1995matthewb

Casual Listener

1925 Views

2 replies

1 likes

  • 1925 Views
  • 2 replies
  • 1 likes

Superuser Contribution Download unloads podcast

PlanPremiumCountryNorwayDeviceSamsung Galaxy A25Operating SystemAndroid My Question or IssueCan only have one downloaded podcast episode at a time, music i can download big playlist no problem. Have much free pace. When i try to download the next epi...

Visitor

Plan Premium Country Norway Device Samsung Galaxy A25 Operating System Android  My Question or Issue Can only have one downloaded podcast episode at a time, music i can download big pla...

IsAlreadyTaken

Casual Listener

1115 Views

2 replies

0 likes

Other
Samsung
  • 1115 Views
  • 2 replies
  • 0 likes

Unable to upload playlist image

PlanPremiumCountrySlovakia DeviceSamsung Galaxy A33 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change the playlist image. Nowhere. Not on Android, not on the desktop app, not through the web player. It's almos...

Roadie

Plan Premium Country Slovakia  Device Samsung Galaxy A33  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't change the playlist ima...

lubos

Roadie

529 Views

1 replies

1 likes

  • 529 Views
  • 1 replies
  • 1 likes

Superuser Contribution how to turn off this spotify connect popup?

so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify connect and the device popping up isn't even mine....

Visitor

so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify...

LurchMarley

Casual Listener

8615 Views

12 replies

8 likes

  • 8615 Views
  • 12 replies
  • 8 likes

Superuser Contribution DJ not working on Android.

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, and uninstalled the app.

Visitor

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, ...

Dessi

Moderator

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Superuser Contribution Options does not appear.

Plan: BasicCountry: SingaporeDevice: Xiaomi 15 UltraOperating System: Android 15Version: 9.0.50.416 When long pressing any item on Spotify (Playlists, songs, albums, artists, podcasts, etc.) the options menu does not fully open. It only shows the nam...

Newbie

Plan: Basic Country: Singapore Device: Xiaomi 15 Ultra Operating System: Android 15 Version: 9.0.50.416   When long pressing any item on Spotify (Playlists, songs, albums, artists, podcast...

Amay

Spotify Star

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend Header pushes down pause button to incorrect location

PlanPremiumCountryUnited StatesDevicePixel 9aOperating SystemAndroid 15 (BD4A.250505.003), Spotify (9.0.50.416)My Question or IssueSee image below. The pause button is clearly in the wrong spot. Closing the Start A Blend advertisement restores the pa...

Newbie

Plan Premium Country United States Device Pixel 9a Operating System Android 15 (BD4A.250505.003), Spotify (9.0.50.416) My Question or Issue See image below. The pause button is clearly in th...

Ivelina

Moderator

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Login problems on FIIO M6

Plan: Premium DuoCountry: SwitzerlandDevice: FIIO M6Operating System: AndroidMy Question or Issue:I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log in with ma account and Login, I always get the message"Sorry, somet...

Newbie

Plan: Premium Duo Country: Switzerland Device: FIIO M6 Operating System: Android My Question or Issue: I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log i...

robertoblatt

Casual Listener

2596 Views

4 replies

0 likes

  • 2596 Views
  • 4 replies
  • 0 likes