Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Art-is
  • Visitor
  • 7589 Views
  • 42 replies
  • 16 likes
  • 7589 Views
  • 42 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 862008 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 862008 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22653 Views
  • 3 replies
  • 0 likes
  • 22653 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dowloand

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

  • Visitor
  • Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.
  • OscarDC
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify liked songs filter not working

Upgraded recently from an iPhone 6 to a samsung galaxy s21 ultra. I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs (only 1-3 songs or none at all depe...

  • Newbie
  • Upgraded recently from an iPhone 6 to a samsung galaxy s21 ultra. I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recen...
  • ContraryK
  • Visitor
  • 11017 Views
  • 35 replies
  • 4 likes
  • 11017 Views
  • 35 replies
  • 4 likes

Superuser Contribution KEF LSX wifi speakers no more detected

None of the below information is required. PlanPremium Spotify 8.5.1.734CountryFranceDeviceSamsung A8Operating SystemAndroid 8.0.0 My Question or Issuehi allI have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify up...

  • Newbie
  • None of the below information is required.  Plan Premium Spotify 8.5.1.734 Country France Device Samsung A8 Operating System Android 8.0.0   My Question or Issue hi all I have a...
  • Yordan
  • Moderator
  • 12122 Views
  • 11 replies
  • 7 likes
  • Connect wifi kef
  • 12122 Views
  • 11 replies
  • 7 likes

Why couldn't I play songs without the internet? I'm paying premium.

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not there.

  • Regular
  • My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not ther...
  • amblizbo
  • Regular
  • 215 Views
  • 7 replies
  • 0 likes
  • 215 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist Shuffle Button changed / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FEOperating SystemAndroid 12 My Question or IssueThe shuffle button in playlists has changed. Now theres the button to turn of shuffle next to the original shuffle button. The original one can now als...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy S21 FE Operating System Android 12   My Question or Issue The shuffle button in playlists has changed. Now theres the button to turn ...
  • BarleyBug
  • Visitor
  • 2957 Views
  • 11 replies
  • 6 likes
  • 2957 Views
  • 11 replies
  • 6 likes

Music Stops playing after 2 songs

PlanFamily planCountry USADevicePC Desktop streaming through Amazon Echo DotOperating SystemWindows 10 Pro My Question or Issue Music stops playing, either downloaded or streaming, after 2 songs. The music time function at the bottom properly display...

  • Newbie
  •   Plan Family plan Country  USA Device PC Desktop streaming through Amazon Echo Dot Operating System Windows 10 Pro   My Question or Issue  Music stops playing, either ...
  • joeg851
  • Visitor
  • 613 Views
  • 2 replies
  • 4 likes
  • 613 Views
  • 2 replies
  • 4 likes

Superuser Contribution Probleme mit Wiedergabe bei aktiver Internetverbindung

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline Modus habe ich aber deaktiviert. App bereits neu i...

  • Visitor
  • Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline...
  • AlejaR
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i fix my spotify display bar?

My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new song (sorry if that's too confusing)

  • Visitor
  • My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new s...
  • OscarDC
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar cuenta vinculada a numero sin tener acceso al numero

Tengo mi cuenta premium vinculada a un numero de telefono que me fue robado y no pude recuperar el numero de telefono ya no tengo acceso a mi cuenta pero me la siguen cobrando

  • Visitor
  • Tengo mi cuenta premium vinculada a un numero de telefono que me fue robado y no pude recuperar el numero de telefono ya no tengo acceso a mi cuenta pero me la siguen cobrando
  • Dian
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Crashing After Ads.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A53 My Question or IsIssueWhen I listen to a spotify original podcast with video, two ads play, and when the second one finishes the app crashes. When I start the app again, it starts to load the ma...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy A53   My Question or IsIssue When I listen to a spotify original podcast with video, two ads play, and when the second one finish...
  • Eni
  • Moderator
  • 304 Views
  • 5 replies
  • 0 likes
  • 304 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Android App crashes forever after Ad, needs clear data/new login.

App Version8.8.22.510PlanFreeOperating SystemAndroid 11NetworkAny My Question or IssueThe App enters a crash loop forever after a video ad, needs clear data/login again 1. App attempts to show a random video Ad2. App enters a crash loop forever. Rest...

  • Regular
  • App Version 8.8.22.510 Plan Free Operating System Android 11 Network Any     My Question or Issue The App enters a crash loop forever after a video ad, needs clear data/login aga...
  • avidmusiclistener
  • Regular
  • 1192 Views
  • 4 replies
  • 0 likes
  • 1192 Views
  • 4 replies
  • 0 likes

Superuser Contribution how to stop autoplay on android auto

PlanpremiumCountryusDevicegalaxy 10 My Question or Issueautoplay in my car using android auto is annoying

  • Newbie
  • Plan premium Country us Device galaxy 10     My Question or Issue autoplay in my car using android auto is annoying  
  • amirle
  • Visitor
  • 473 Views
  • 2 replies
  • 0 likes
  • 473 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kid Ink albums won't play

This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on the song, nothing happens. I can browse right to any o...

  • Casual Listener
  • This is the only artist I have had this issue with, but I can't play Money and the Power by Kid ink. I actually can't play songs from most Kid Ink albums from between 2023 and 2012. If I click on t...
  • Joan
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème de télechargement

J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. Que faire ?

  • Newbie
  • J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. ...
  • Eni
  • Moderator
  • 10187 Views
  • 5 replies
  • 1 likes
  • 10187 Views
  • 5 replies
  • 1 likes