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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution Spotify keeps playing music after closing app

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemAndroid 11 My Question or Issue When I opened spotify today, I started listening to music and when I go to close the app it kept on playing music when it should have stopped playing music. I c...

Visitor

Plan Premium Country USA Device Google pixel 3a Operating System Android 11   My Question or Issue   When I opened spotify today, I started listening to music and when I go to cl...

Eni

Moderator

71215 Views

6 replies

9 likes

  • 71215 Views
  • 6 replies
  • 9 likes

Shuffle mode requires Google Play Services now?

PlanPremium CountryBrazil DeviceSamsung Galaxy S8 and S23 Ultra Operating SystemAndroid 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra) When I click on the shuffle button, either on the current playing track screen, top button on playlist or ...

Newbie

Plan Premium   Country Brazil   Device Samsung Galaxy S8 and S23 Ultra   Operating System Android 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra)   Whe...

NiftyNick

Newbie

705 Views

2 replies

2 likes

  • 705 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Lock Screen Widget disappears after one second

PlanPremiumCountryGermanyDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueI'm having an issue where the Spotify Widget disappears on the Lock Screen after barely a second (see attached file).All notification settings are set correct...

Regular

  Plan Premium Country Germany Device Google Pixel 7 Operating System Android 15   My Question or Issue I'm having an issue where the Spotify Widget disappears on the Lock Screen...

Laszlo3

Regular

2895 Views

8 replies

0 likes

Other
  • 2895 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Widget Picture not Showing

Device:Tecno Camon 30 Pro 5G Operating System:Android 15 My Question or Issue:The 4x2 widget on Android does not display the image of the playlist or the current song. It only shows the text and artist's name, but the 3x1 widget, which only displays ...

Regular

Device: Tecno Camon 30 Pro 5G   Operating System: Android 15   My Question or Issue: The 4x2 widget on Android does not display the image of the playlist or the current song. It only...

Ivelina

Moderator

1452 Views

9 replies

0 likes

  • 1452 Views
  • 9 replies
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Solved!!Superuser Contribution Songs stop and start when my Google Pixel 7 is locked.

I am getting increasingly frustrated. Over the last week my songs just start and stop playing randomly when my phone screen is locked or when it times out and locks itself. It entirely defeats the purpose of a music app. I have unpaired and repaired ...

Casual Listener

I am getting increasingly frustrated. Over the last week my songs just start and stop playing randomly when my phone screen is locked or when it times out and locks itself. It entirely defeats the pu...

Maria

Moderator

25829 Views

94 replies

16 likes

  • 25829 Views
  • 94 replies
  • 16 likes

Superuser Contribution Samsung Watch 4 Track skipping problem

I'm having a problem when playing on my phone, when I switch to the next or previous song on the Spotify app on my watch, it always skips two songs in the playlist, not just one like normal. I use a Samsung Watch 4 and a Samsung Galaxy S21 Ultra. I h...

Newbie

I'm having a problem when playing on my phone, when I switch to the next or previous song on the Spotify app on my watch, it always skips two songs in the playlist, not just one like normal. I use a ...

CaeserGRt

Regular

1334 Views

9 replies

0 likes

  • 1334 Views
  • 9 replies
  • 0 likes

Superuser Contribution The music stops for a few seconds when Up Next appears on the screen

I am using the Spotify app on Android TV and often the music stops for a few seconds when Up Next appears in the upper right corner on the screen.When I cast through Chromecast from my phone, this doesn't happen.The problem appeared since I updated t...

Casual Listener

I am using the Spotify app on Android TV and often the music stops for a few seconds when Up Next appears in the upper right corner on the screen. When I cast through Chromecast from my phone, this ...

jcall88

Newbie

1287 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify turns itself on in very different situations - Samsung Galaxy S20 / S21

PlanPremiumCountryPolandDeviceSamsung Galaxy S20/S21Operating SystemAndroid 10/11 My Question or IssueFor some time now, spotify has been turning on by itself on the Samusng galaxy s20 and later also in the s21 (I switched to s21 - I made a copy of t...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S20/S21 Operating System Android 10/11   My Question or Issue For some time now, spotify has been turning on by itself on the Samusng ...

HikingAlong

Visitor

42331 Views

49 replies

4 likes

Auto turnon
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  • 4 likes

Superuser Contribution Spotify pausing when phone locked or unlocked

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueWhenever Spotify is playing through either the speakers or through Bluetooth headphones, either: The device is locked and screen turned off and 5-15 se...

Regular

Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue Whenever Spotify is playing through either the speakers or through Bluetoot...

CatGirlCarGirl

Newbie

23169 Views

21 replies

9 likes

  • 23169 Views
  • 21 replies
  • 9 likes

I need to submit a bug and report.

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

Casual Listener

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? 🙂 Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

robertquigley

Newbie

545 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution My google pixel uses Spotify for my alarm music, how do I choose the songs?

Every morning I get woken up to songs by 'Grimes' that I've never actually listened to and they're kinda creepy, I like a couple of her songs but I can't work out how to change what the alarm plays, I asked the Google community and they said it's a S...

Visitor

Every morning I get woken up to songs by 'Grimes' that I've never actually listened to and they're kinda creepy, I like a couple of her songs but I can't work out how to change what the alarm plays, ...

Not applicable

5167 Views

4 replies

0 likes

  • 5167 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app crashes in background when screen is turned off.

PlanPremiumCountryUnited StatesDeviceLG V60ThinQOperating SystemAndroid 13 My Question or IssueI recently performed a system update which updated my Spotify player while in the background. Originally I thought this was just an aesthetic choice but I ...

Casual Listener

  Plan Premium Country United States Device LG V60ThinQ Operating System Android 13   My Question or Issue I recently performed a system update which updated my Spotify player wh...

Pros_Rok

Visitor

10493 Views

4 replies

1 likes

  • 10493 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

Casual Listener

Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...

user-removed

Not applicable

3259 Views

10 replies

3 likes

  • 3259 Views
  • 10 replies
  • 3 likes

Superuser Contribution Equalizer Preset Names: Typo, or Easter Egg?

So, did I find an Easter Egg, or did a dev just do something silly with strings or what? Equalizer options includeClassicalDanceicalFlateicalHip HopetalJazzHopetalPopzHopetal PlanPremium FamilyCountryUSA DevicePixel 9 Pro XlOperating SystemAndroid 15

Newbie

So, did I find an Easter Egg, or did a dev just do something silly with strings or what?   Equalizer options include Classical Danceical Flateical Hip Hopetal JazzHopetal PopzHopetal &n...

Dessi

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution eu queria mudar o tema/modo do Spotify para branco, não consigo fazer isso

eu queria mudar o tema / modo do Spotify para branco/light , tentei várias vezes fazer ele voltar a ser branco e não consiguir. Meu celular é um Android e todos os vídeos que vi é um iPhone, ou seja , não conseguia nem fazer a metade das coisas que u...

Newbie

eu queria mudar o tema / modo do Spotify para branco/light , tentei várias vezes fazer ele voltar a ser branco e não consiguir. Meu celular é um Android e todos os vídeos que vi é um iPhone, ou seja ...

Eni

Moderator

2162 Views

1 replies

0 likes

  • 2162 Views
  • 1 replies
  • 0 likes

Superuser Contribution My shuffle won't stop I don't want it

Just renewed my premium and it started with shuffle and I couldn't turn it off

Visitor

Just renewed my premium and it started with shuffle and I couldn't turn it off

Eni

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to log into Spotify on my Nvidia Shield TV. Can't pair with a phone

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

Visitor

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

Vasil

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs in my Liked songs taking a very long time(>10 sec) to respond when i play

PlanPremium studentCountrySouth AfricaDeviceHisense E50(RAM 4GB, ROM 64GB)Operating SystemAndroid 11 My Question or IssueHi community. hope you guys are doing well. I am here for help because this is an ongoing issues since end of February. Whenever ...

Regular

Plan Premium student Country South Africa Device Hisense E50(RAM 4GB, ROM 64GB) Operating System Android 11   My Question or Issue Hi community. hope you guys are doing well.   ...

aleballos

Visitor

5565 Views

20 replies

1 likes

Other
  • 5565 Views
  • 20 replies
  • 1 likes

Superuser Contribution A pop up

PlanPremiumCountryJapanDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 13 My Question or IssueA Pop up "Added to Liked Songs" is blocking the "Done" button (though you can swipe it out). I think this pop up position is a little bit annoying tbh...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy S20 Ultra Operating System Android 13   My Question or Issue A Pop up "Added to Liked Songs" is blocking the "Done" button (though you...

MihailY

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically switches audio quality to low

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back. PlanPremiumCountrySwedenDeviceGoogle Pixel 7 ProOperating SystemAndroid 15

Regular

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back.   Plan Premium Country Sweden Device Google Pixe...

MihailY

Moderator

1419 Views

13 replies

0 likes

  • 1419 Views
  • 13 replies
  • 0 likes