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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6975 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

Music Fan

Plan Premium Country Ireland Device Pixel 7 Operating System Android 14   My Question or Issue every once in a while ill be listening to an album, playlist or queue and a song will com...

Maria

Moderator

7659 Views

10 replies

0 likes

Android
Android 14
audio
audio bug
Audio not playing
progress bar
  • 7659 Views
  • 10 replies
  • 0 likes

Superuser Contribution queue automatically pausing after song ends

PlanPremiumCountryIrelandDevicePixel 7Operating System(Android 14) My Question or Issuenot rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason...

Music Fan

Plan Premium Country Ireland Device Pixel 7 Operating System (Android 14)   My Question or Issue not rlly too much to add beyond the title. occasionally the queue will start acting up ...

TracX

Newbie

4207 Views

6 replies

1 likes

"android"
Android
Android 14
Queue bug
Queue Problems
  • 4207 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Connect, no devices appear

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when I go to Connect, the device list is empty, as in t...

Regular

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when...

Ivelina

Moderator

9659 Views

25 replies

0 likes

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  • 25 replies
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Superuser Contribution Issue setting up a song on Alarm (Android)

PlanPremium DeviceNothing Phone (2a) Operating SystemAndroid 14 My Question or IssueHello Spotify community,I am having a problem setting up a song from Spotify in the alarm.When I try to go to the Spotify section in the alarm, it is usually in the "...

Casual Listener

Plan Premium   Device Nothing Phone (2a)   Operating System Android 14   My Question or Issue Hello Spotify community, I am having a problem setting up a song from Spotify i...

OscarDC

Moderator

902 Views

5 replies

0 likes

  • 902 Views
  • 5 replies
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Solved!!Superuser Contribution Turn off video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

JulieVieira

Visitor

109830 Views

113 replies

68 likes

  • 109830 Views
  • 113 replies
  • 68 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

PaulMac

Roadie

5150 Views

7 replies

2 likes

  • 5150 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution music will not play through wired headphones on samsung phone

i have uninstalled app and re-installed.The headphones work --- can hear clicks when choosing playlist, etc.Will play music without headphones plugged into phone.Was working fine for years, and then just stopped.

Casual Listener

i have uninstalled app and re-installed. The headphones work --- can hear clicks when choosing playlist, etc. Will play music without headphones plugged into phone. Was working fine for years, and...

sheilaris

Casual Listener

2023 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Im not able to block podcasts from my feed!

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...

Newbie

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...

USAOz

Casual Listener

698 Views

4 replies

2 likes

  • 698 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...

Visitor

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...

VTGroup

Casual Listener

831 Views

2 replies

0 likes

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  • 2 replies
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Settings are confusing on mobile app

 1. Like, where the 'disable canvas' would be? Under 'Content and Display' or 'Playback'?2. The downloads quality is in 'Data Saver' or 'Audio Quality'? Because previously 'Data Saver' and 'Downloads' were grouped together.3. From where do I delete d...

Music Fan

  1. Like, where the 'disable canvas' would be? Under 'Content and Display' or 'Playback'? 2. The downloads quality is in 'Data Saver' or 'Audio Quality'? Because previously 'Data Saver' and 'Downl...

mpgnpai4ijllw4jgkmkr

Newbie

720 Views

1 replies

2 likes

  • 720 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify crashing constantly on Android (plus two other issues)

PlanPremiumCountryGermanyDeviceBlackview N6000Operating SystemAndroid 13 My Question or Issue Spotify has been crashing *very* frequently on this phone ever since I bought it several months ago. I have tried deleting the app and reinstalling, clearin...

Regular

Plan Premium Country Germany Device Blackview N6000 Operating System Android 13   My Question or Issue   Spotify has been crashing *very* frequently on this phone ever since I bo...

Vasil

Moderator

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify what's going on? talk to me, I'm here

Plan"Premium" because in reality it feel like worst than the Free planCountryCanadaDeviceSamsung A50Operating SystemAndroid 11 My Question or IssueWhat's going on? I don't want to judge you but clearly there is a problem. I want to help you and the o...

Roadie

  Plan "Premium" because in reality it feel like worst than the Free plan Country Canada Device Samsung A50 Operating System Android 11   My Question or Issue What's going on? I ...

johnmcmackin

Visitor

3527 Views

17 replies

2 likes

  • 3527 Views
  • 17 replies
  • 2 likes

Couldn't load the lyrics for this song

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

Visitor

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

swiftiexlivie13

Casual Listener

991 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Deleted playlists

premiumCountry Device(Redmi note, Asus notebookOperating SystemAndroid Oreo, Windows 10My Question or IssueOne of my friends' playlist, which I follow, has disappeared from her profile. I can still find it in my library. Did she delete it, or she jus...

Newbie

premium Country   Device (Redmi note, Asus notebook Operating System Android Oreo, Windows 10 My Question or Issue One of my friends' playlist, which I follow, has disappeared from ...

Mari_ef

Newbie

512 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Não consigo mais acessar minha conta premium. O que devo fazer?

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta Premium e os dados?

Visitor

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta...

ribezaz

Spotify Star

447 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify prevents android phone from auto-locking

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown.- it does not lock when some video is playing (eg tiles with moving pictures) there should be a difference in video that...

Visitor

Spotify prevents android phone from auto-locking. The phone does still auto-lock but it is depending on the content that is shown. - it does not lock when some video is playing (eg tiles with moving...

Kangaroo857

Music Fan

7045 Views

48 replies

4 likes

  • 7045 Views
  • 48 replies
  • 4 likes

Interrupted Ads After Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I pick a song on my daily mix on my mobile device on Spotify, there's ads that keep ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...

692 Views

0 replies

0 likes

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Superuser Contribution My music tends to stop mid-song for no apparent reason.

When I'm listening to music on Spotify my music randomly stops mid song for no apparent reason. At first this didn't bother me but it's happening so often that it's getting annoying. I've tried looking up solutions. I've tried logging out of Spotify ...

Visitor

When I'm listening to music on Spotify my music randomly stops mid song for no apparent reason. At first this didn't bother me but it's happening so often that it's getting annoying. I've tried looki...

Yordan

Moderator

1267 Views

5 replies

2 likes

  • 1267 Views
  • 5 replies
  • 2 likes

Superuser Contribution high storage with no song or playlist downloads

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

Visitor

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

MihailY

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn't work properly on Android Redmi Note 10 Pro

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on my phone while I'm running it on my desktop as well....

Regular

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on m...

jonatasw1

Visitor

4634 Views

14 replies

0 likes

  • 4634 Views
  • 14 replies
  • 0 likes