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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209164 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209164 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558172 Views

78 replies

3 likes

  • 558172 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461609 Views

575 replies

39 likes

Account
Free
  • 461609 Views
  • 575 replies
  • 39 likes

Superuser Contribution On foldable devices, different resolutions can affect the display effect of the app's pages.

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below:When the large screen enters the song playback page and then folds to the small screen, the page layout becomes crowded and even...

Music Fan

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below: When the large screen enters the song playback page and then folds to the s...

JimX

Regular

2628 Views

17 replies

0 likes

  • 2628 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Crash and data removed when accessing "Data saver and offline" settings

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemOneUI 5.1 (Android 13) When opening the "Data saver and offline" settings, upon scrolling down, the app crashes; after reopening, the library is empty and playlists (accessible fro...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System OneUI 5.1 (Android 13)   When opening the "Data saver and offline" settings, upon scrolling down, the app cr...

Dessi

Moderator

969 Views

4 replies

0 likes

Android App Crash
App problem
  • 969 Views
  • 4 replies
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Superuser Contribution I changed countries and the playlists in the library stopped working correctly.

PlanFreeCountryChanging country from Colombia to ItalyDeviceMotog24Operating SystemAndroid 14My question or problemLast Saturday I changed the country on my account because it asked me to since I moved out of the country. Then I changed the way I vie...

Casual Listener

Plan Free Country Changing country from Colombia to Italy Device Motog24 Operating System Android 14 My question or problem Last Saturday I changed the country on my account because it asked...

MihailY

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Previewing songs or viewing the list of songs in an album does not work

Plan Free Country Canada Device Android A20 My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview...

Casual Listener

Plan Free Country Canada Device Android A20   My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more t...

andrewotaku333

Casual Listener

24497 Views

9 replies

0 likes

  • 24497 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify local file sync ports

PlanPremiumCountryUKMobileHuawei P20 proOSEMUI 9 / Windows 10Firewall s/wCOMODO Firewall, my AV doesn't block thisQuestionI've been syncing a bunch of local songs to my phone, which requires me to disable my software firewall. That's fine, but I migh...

Newbie

Plan Premium Country UK Mobile Huawei P20 pro OS EMUI 9 / Windows 10 Firewall s/w COMODO Firewall, my AV doesn't block this Question I've been syncing a bunch of local songs to my phone, w...

DinnerBug

Casual Listener

3714 Views

4 replies

0 likes

  • 3714 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't sign in on old spotify versions

PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...

Newbie

Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2   My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...

Ipb87

Newbie

9594 Views

18 replies

1 likes

  • 9594 Views
  • 18 replies
  • 1 likes

Superuser Contribution Song code not scanning

PlanFreeCountryUSDeviceGALAXY S24 ultraOperating SystemAndroid 15 My Question or IssueWhen i scan a song code it backs out of the camera but does not play the song. I have deleted and re-downloaded the app. Nothing works. I have included a picture of...

Newbie

  Plan Free Country US Device GALAXY S24 ultra Operating System Android 15   My Question or Issue When i scan a song code it backs out of the camera but does not play the song. I...

Dessi

Moderator

1081 Views

1 replies

1 likes

  • 1081 Views
  • 1 replies
  • 1 likes

Superuser Contribution Galaxy 7 Watch Not Responding to Voice Commands

PlanPremiumCountryUSDeviceGalaxy Z Flip 6Operating SystemOneUI 7/Android 15 My Question or IssueI'm trying to control Spotify on my Galaxy 7 watch using voice commands and it says i need to install spotify first. It's already installed on my phone an...

Casual Listener

Plan Premium Country US Device Galaxy Z Flip 6 Operating System OneUI 7/Android 15   My Question or Issue I'm trying to control Spotify on my Galaxy 7 watch using voice commands and it...

Dessi

Moderator

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot switch playlists on Android Auto

PlanPremiumCountryUSa DevicePixel 8Operating SystemAndroid 15Android Auto 14.1.651454Toyota Rav4 Prime I cannot switch playlists. When a playlist ends i go to my library and choose another playlist to play but it doesn't work. Spotify goes back to th...

Regular

Plan Premium Country USa   Device Pixel 8 Operating System Android 15 Android Auto 14.1.651454 Toyota Rav4 Prime   I cannot switch playlists.  When a playlist ends i go to ...

Ivelina

Moderator

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Media Control Buttons not working

When I press one of the control buttons, the music does not change. I can only play/stop.My headphones works fine on other music players.Device: Redmi Note 10S

Regular

When I press one of the control buttons, the music does not change. I can only play/stop. My headphones works fine on other music players. Device: Redmi Note 10S

Schinken

Visitor

6609 Views

11 replies

0 likes

  • 6609 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Not Showing On Android Auto

Plan: PremiumCountry: USADevice: Samsung Galaxy S10Operating System: Android 9 Spotify doesn't show up in the Android Auto Menu. This symptom was covered in another thread from a few years ago but it seems something else is going on. Have uninstalled...

Regular

Plan: Premium Country: USA Device: Samsung Galaxy S10 Operating System: Android 9   Spotify doesn't show up in the Android Auto Menu.  This symptom was covered in ...

MihailY

Moderator

669339 Views

26 replies

6 likes

android auto
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  • 26 replies
  • 6 likes

Superuser Contribution Spotify android app crashes without google play services after 8.7.8.1206

I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is trusted and I should ask for feedback "complain" to the u...

Newbie

I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is truste...

anon339

Visitor

2377 Views

2 replies

1 likes

  • 2377 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Stays on Lock Screen After Dismissing Alarm ("Continue Playing" Option)

PlanPremiumCountryUSDeviceSamsung Galaxy S24 UltraOperating SystemOne UI: 6.1Android: 14 My Question or IssueI've tried looking through all my settings and Google, but I can't find anywhere that even remotely mentions this. I have various Spotify pla...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System One UI: 6.1 Android: 14   My Question or Issue I've tried looking through all my settings and Google, but I ca...

olliedoodle325

Newbie

1648 Views

8 replies

0 likes

  • 1648 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution How to stop Spotify starting when I switch on Bluetooth?

I have Spotify installed on a Pixel 5, running Android 12 (standard build). Whenever I switch on Bluetooth, Spotify automatically starts playing. This has only started happening to me in the last month or so. When I switch my phone on in the morning,...

Regular

I have Spotify installed on a Pixel 5, running Android 12 (standard build).   Whenever I switch on Bluetooth, Spotify automatically starts playing.  This has only started happening to me ...

SpaceSlab

Visitor

36941 Views

31 replies

3 likes

  • 36941 Views
  • 31 replies
  • 3 likes

Superuser Contribution Pixel 9 XL / Android - Spotify not showing Google maps

I know there is a few forums about similar issues but I have tried everything and nothing is working. When using Google maps for driving, I usually have Spotify at the bottom similar to a screen shot attached (screen shot found on Google). But I curr...

Visitor

I know there is a few forums about similar issues but I have tried everything and nothing is working. When using Google maps for driving, I usually have Spotify at the bottom similar to a screen shot...

Yordan

Moderator

693 Views

1 replies

1 likes

  • 693 Views
  • 1 replies
  • 1 likes

Meta Quest Horizon app?

DeviceMeta Quest 3 512gbOperating SystemHorizon OS v77 My Question or IssueDuring the Meta connect event, almost 7 months ago, Spotify was advertised and shown as an app downloadable in the horizon store. It's still as shown as an app that is soon to...

Newbie

  Device Meta Quest 3 512gb Operating System Horizon OS v77   My Question or Issue During the Meta connect event, almost 7 months ago, Spotify was advertised and shown as an app down...

2082 Views

0 replies

2 likes

  • 2082 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify Schließt sich zufällig Automatisch beim Musik hören

Ich habe seit Monaten das Problem dass sich Spotify bei mir immer zufällig schließt beim Musik hören.Ich habe bereits die Tipps befolgt die bei https://support.spotify.com/de/article/reinstall-spotify/ schon beschrieben ist, aber es ist weiterhin lei...

Casual Listener

Ich habe seit Monaten das Problem dass sich Spotify bei mir immer zufällig schließt beim Musik hören. Ich habe bereits die Tipps befolgt die bei https://support.spotify.com/de/article/reinstall-spot...

Susan_GP

Moderator

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Spotify app causes my phone (Xiaomi Redmi Note 13 pro 4G) to reboot.

When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing happens with older versions but only when I play m...

Visitor

When I open the Spotify app (any versions newer than 8.10.9.722) it causes my phone to reboot. I have tried reinstalling it and clearing the data but it still does that whenever I open it. Same thing...

Vasil

Moderator

1633 Views

4 replies

1 likes

  • 1633 Views
  • 4 replies
  • 1 likes

Superuser Contribution No animation on the notification bar

Plan -PremiumCountry- India Device-Moto g85Operating System- android 14 My Question or Issue- earlier I used to get to see animation on notification bar when a song used to play but now it's not working at all i really liked the feature and I want th...

Newbie

Plan -Premium Country- India   Device-Moto g85 Operating System- android 14   My Question or Issue- earlier I used to get to see animation on notification bar when a song used to play...

Joan

Moderator

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Downloaded for offline listening not working

PlanPremiumCountryUSADeviceSony MP3 player My Question or IssueMy son downloaded the songs on two of his playlists for offline listening since he is going to be somewhere without internet for a while. We are in a family premium plan. Everything was f...

Newbie

  Plan Premium Country USA Device Sony MP3 player   My Question or Issue My son downloaded the songs on two of his playlists for offline listening since he is going to be somewhere...

Joan

Moderator

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes