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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117954 Views

27 replies

4 likes

  • 117954 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237360 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237360 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598106 Views

79 replies

3 likes

  • 598106 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490715 Views

581 replies

42 likes

Account
Free
  • 490715 Views
  • 581 replies
  • 42 likes

Solved!! Permanent shuffle since last update.

PlanPremiumCountryUSADeviceGalaxy Tab S7, SM-T870Operating SystemAndroid One UI 5.1 February 2023 Patch My Question or IssueI just performed an update to Spotify this morning to version 8.8.20.54. Now, every playlist is on shuffle. Using the shuffle ...

Gig Goer

  Plan Premium Country USA Device Galaxy Tab S7, SM-T870 Operating System Android One UI 5.1 February 2023 Patch   My Question or Issue I just performed an update to Spotify this...

I_John_do

Visitor

24141 Views

8 replies

1 likes

  • 24141 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify will not play through bluetooth

PremiumCountryThe Netherlands AndroidSamsung Galaxy A52Only Spotify refuses to play through bluetooth on my phone.Is there anyone else with a similar problem?

Casual Listener

Premium Country The Netherlands  Android Samsung Galaxy A52 Only Spotify refuses to play through bluetooth on my phone. Is there anyone else with a similar problem?  

OscarDC

Moderator

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Failed payment

59 payment transaction failed but payment was credit card

Visitor

59 payment transaction failed but payment was credit card

Bittencourt

Spotify Star

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Cover art won't let me add more than 1 image

I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more

Visitor

I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more

Bittencourt

Spotify Star

1919 Views

1 replies

0 likes

  • 1919 Views
  • 1 replies
  • 0 likes

I can't download my music in two devices.

Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the first device has the music. If I delete the music from ...

Newbie

Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the firs...

Amay

Spotify Star

410 Views

1 replies

0 likes

Android
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution I keep adding a family member and it keeps deleting his account.

I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it before and they said they fixed it but they didn't....

Casual Listener

I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it ...

AlejaR

Moderator

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Volume safety on my phone kicks in after 15 minutes

PlanPremiumCountryNorwayDeviceMotorola Edge 30Operating SystemAndroid 14 My Question or Issue So I get in my car, start Spotify and get driving with the volume on my phone set to max, while I adjust the volume of the music with my car's audio control...

Roadie

Plan Premium Country Norway Device Motorola Edge 30 Operating System Android 14   My Question or Issue   So I get in my car, start Spotify and get driving with the volume on my p...

Bittencourt

Spotify Star

1062 Views

1 replies

0 likes

  • 1062 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot dowload albums on adroid phone

PlanPremiumCountry Austria DeviceSamsung Galaxy A6 My Question or IssueHI All, I cannot dowload albums for a couple of months now.I did the following troubleshooting:I have enough space on your deviceI re-installed the appCleared cacheInternet connec...

Newbie

Plan Premium Country Austria   Device Samsung Galaxy A6     My Question or Issue HI All,  I cannot dowload albums for a couple of months now. I did the following trou...

OscarDC

Moderator

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't download songs offline on Samsung Galaxy Watch 4

PlanPremium (Weekly)CountryIndiaDeviceSamsung Galaxy Watch 4Operating SystemWear OS 3 IssueThe issue I'm facing is that I have given storage permission to the app on my smartwatch but still I'm not able to download the songs for offline play.

Visitor

Plan Premium (Weekly) Country India Device Samsung Galaxy Watch 4 Operating System Wear OS 3   Issue The issue I'm facing is that I have given storage permission to the app on my smart...

Jasperbrands-nl

Casual Listener

7413 Views

10 replies

1 likes

  • 7413 Views
  • 10 replies
  • 1 likes

Spotify STOP DOWNLOADING CACHE ON MY DEVICE!!

I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever This user had the same problem that doesn't seem to be fixed ...

Casual Listener

I want Spotify to download and store songs in cache when not required !!  Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever&nbsp...

1234 Views

0 replies

1 likes

  • 1234 Views
  • 0 replies
  • 1 likes

Spotify rodando no pc e no celular

PlanPremiumCountry BrazilDeviceLG X PowerOperating SystemAndroid 6.0.1 Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja teve esse problema? Ta destruindo o tempo de bateria do meu celular. Alguem sabe c...

Casual Listener

Plan Premium Country  Brazil Device LG X Power Operating System Android 6.0.1  Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja ...

Bialetcia

Visitor

4067 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Skip button

PlanFree/PremiumCountryUSADeviceOnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spotify on my this phone

Newbie

Plan Free/Premium Country USA Device OnePlus Nord N300   When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spot...

OscarDC

Moderator

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast / Bluetooth Issue - Help Pleaae

PlanPremium CountryUK DevicePixel 3a / Google Home Mini Operating SystemAndroid 10 My Question or IssueAt night, I use Spotify to "Cast" to a Google Home Mini in my daughter's room which works as expected. The problem that I have is that when I go to...

Newbie

Plan Premium   Country UK   Device Pixel 3a / Google Home Mini   Operating System Android 10   My Question or Issue At night, I use Spotify to "Cast" to a Google Home...

SvendKoustrup

Music Fan

6281 Views

23 replies

3 likes

  • 6281 Views
  • 23 replies
  • 3 likes

Superuser Contribution When you add a song to the queue it doesn't play from scratch

PlanPremiumCountry DeviceSamsung Galaxy A52Operating SystemAndroid 14 My Question or IssueWhen I stop a song and add it to the queue (to repeat it one more time and no more), it plays in the time I added it. For example, I'm playing a song till the m...

Visitor

Plan Premium Country   Device Samsung Galaxy A52 Operating System Android 14   My Question or Issue When I stop a song and add it to the queue (to repeat it one more time and no m...

Susan_GP

Moderator

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Lokale Dateien mit Freundinnen teilen?

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

Visitor

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

AdamDamon

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

I found a error in mobile application...I reach you out but got no replys

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and bang I got new fresh account from unknown email. I...

Casual Listener

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and...

Amay

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download progress indicator is not updating

PlanPremiumCountryUSADevice(multiple) My Question or IssueIf you start downloading a playlist and then go into that playlist, the download progress indicator won't move although songs are actually downloading. This also happens in the Liked Songs pla...

Music Fan

Plan Premium Country USA Device (multiple)   My Question or Issue If you start downloading a playlist and then go into that playlist, the download progress indicator won't move although ...

DawnZieme

Casual Listener

11427 Views

11 replies

0 likes

  • 11427 Views
  • 11 replies
  • 0 likes

Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...

11039 Views

0 replies

7 likes

  • 11039 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Why do I have to shuffle instead of click on the song I want?

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I'm going to listen to. How can I fix this. Also, I'...

Casual Listener

I opened the app and chose the playlist but it just showed what was in there and I clicked and it only played a sample of the song. To get it to play I have to select shuffle. I want to choose what I...

31l3fsrk6zlhuyyaj42w

Visitor

21727 Views

22 replies

2 likes

  • 21727 Views
  • 22 replies
  • 2 likes

Superuser Contribution Spotify keeps repeating same single song

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip past it. It just keeps playing the same one song. I ...

Visitor

I have had an issue for some time now where I will be listening to music either from one artist or a playlist and after a few songs, the same one song then keeps playing on repeat and I cannot skip p...

Ivelina

Moderator

1754 Views

1 replies

0 likes

  • 1754 Views
  • 1 replies
  • 0 likes