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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386259 Views

544 replies

34 likes

Account
Free
  • 386259 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8006 Views

0 replies

7 likes

  • 8006 Views
  • 0 replies
  • 7 likes

Spotify issue on Android app

Need help. When I use the app, it plays a song, then stops. The interface shows it's still playing after the song I sover (pause button is visible) but doesn't move to the next song. I can't pause it and u pause it. The only function I can do is go t...

Newbie

Need help.  When I use the app, it plays a song, then stops.  The interface shows it's still playing after the song I sover (pause button is visible) but doesn't move to the next song. I ca...

CryticalAce

Spotify Star

995 Views

3 replies

1 likes

  • 995 Views
  • 3 replies
  • 1 likes

Superuser Contribution music everything disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraine Device()Operating System(Android, Windows 11,) My Question or IssueThis morning everything was working fin...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine  Device () Operating System (Android,...

Joan

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Combine various play list

How can one! Combine various play list! Created or other! together for continuous blended play & the easiest way to edit play lists to move multiple songs at once!BROTHER

Casual Listener

How can one! Combine various play list! Created or other! together for continuous blended play & the easiest way to edit play lists to move multiple songs at once! BROTHER

Joan

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists don't show up on android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue None of my playlists show up on the android app and also there are no songs to play when I c...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue None of ...

Ivelina

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android volume keys control Spotify instead of media

PlanPremiumCountryIsraelDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid My Question or IssueHey there,I have a very serious issue that need to be fixed ASAPwhen I'm playing music through spotify on other device (that is not my phone)spotify ...

Regular

Plan Premium Country Israel Device Samsung Galaxy S21 Ultra 5G Operating System Android   My Question or Issue Hey there, I have a very serious issue that need to be fixed ASAP w...

Jubudii

Newbie

19278 Views

18 replies

6 likes

  • 19278 Views
  • 18 replies
  • 6 likes

Solved!!Superuser Contribution Force Stop not working on Pixel 6xl with Android 13

PlanPremiumCountryUSADeviceGoogle Pixel 6XL Operating SystemAndroid 13 My Question or IssueForce stop is no longer working for my Spotify app. It works for every other app that it is meant to work for but Spotify just won't turn off. Background data ...

Casual Listener

Plan Premium Country USA Device Google Pixel 6XL  Operating System Android 13   My Question or Issue Force stop is no longer working for my Spotify app. It works for every other...

sefiro

Casual Listener

8283 Views

27 replies

2 likes

Android 13
Force Stop
Google Pixel 6XL
  • 8283 Views
  • 27 replies
  • 2 likes

Preciso de ajuda

Good afternoon, does anyone know how to put all the liked songs in another playlist? There is only the option in the other playlists, except for the liked songs.

Newbie

Good afternoon, does anyone know how to put all the liked songs in another playlist? There is only the option in the other playlists, except for the liked songs.

Bittencourt

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps playing music after closing app

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemAndroid 11 My Question or Issue When I opened spotify today, I started listening to music and when I go to close the app it kept on playing music when it should have stopped playing music. I c...

Visitor

Plan Premium Country USA Device Google pixel 3a Operating System Android 11   My Question or Issue   When I opened spotify today, I started listening to music and when I go to cl...

Eni

Moderator

72521 Views

6 replies

9 likes

  • 72521 Views
  • 6 replies
  • 9 likes

Shuffle mode requires Google Play Services now?

PlanPremium CountryBrazil DeviceSamsung Galaxy S8 and S23 Ultra Operating SystemAndroid 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra) When I click on the shuffle button, either on the current playing track screen, top button on playlist or ...

Newbie

Plan Premium   Country Brazil   Device Samsung Galaxy S8 and S23 Ultra   Operating System Android 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra)   Whe...

NiftyNick

Newbie

733 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Lock Screen Widget disappears after one second

PlanPremiumCountryGermanyDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueI'm having an issue where the Spotify Widget disappears on the Lock Screen after barely a second (see attached file).All notification settings are set correct...

Regular

  Plan Premium Country Germany Device Google Pixel 7 Operating System Android 15   My Question or Issue I'm having an issue where the Spotify Widget disappears on the Lock Screen...

Laszlo3

Regular

3097 Views

8 replies

0 likes

Other
  • 3097 Views
  • 8 replies
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Superuser Contribution Spotify Widget Picture not Showing

Device:Tecno Camon 30 Pro 5G Operating System:Android 15 My Question or Issue:The 4x2 widget on Android does not display the image of the playlist or the current song. It only shows the text and artist's name, but the 3x1 widget, which only displays ...

Regular

Device: Tecno Camon 30 Pro 5G   Operating System: Android 15   My Question or Issue: The 4x2 widget on Android does not display the image of the playlist or the current song. It only...

Ivelina

Moderator

1599 Views

9 replies

0 likes

  • 1599 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop and start when my Google Pixel 7 is locked.

I am getting increasingly frustrated. Over the last week my songs just start and stop playing randomly when my phone screen is locked or when it times out and locks itself. It entirely defeats the purpose of a music app. I have unpaired and repaired ...

Casual Listener

I am getting increasingly frustrated. Over the last week my songs just start and stop playing randomly when my phone screen is locked or when it times out and locks itself. It entirely defeats the pu...

Maria

Moderator

26657 Views

94 replies

16 likes

  • 26657 Views
  • 94 replies
  • 16 likes

Superuser Contribution Samsung Watch 4 Track skipping problem

I'm having a problem when playing on my phone, when I switch to the next or previous song on the Spotify app on my watch, it always skips two songs in the playlist, not just one like normal. I use a Samsung Watch 4 and a Samsung Galaxy S21 Ultra. I h...

Newbie

I'm having a problem when playing on my phone, when I switch to the next or previous song on the Spotify app on my watch, it always skips two songs in the playlist, not just one like normal. I use a ...

CaeserGRt

Regular

1380 Views

9 replies

0 likes

  • 1380 Views
  • 9 replies
  • 0 likes

Superuser Contribution The music stops for a few seconds when Up Next appears on the screen

I am using the Spotify app on Android TV and often the music stops for a few seconds when Up Next appears in the upper right corner on the screen.When I cast through Chromecast from my phone, this doesn't happen.The problem appeared since I updated t...

Casual Listener

I am using the Spotify app on Android TV and often the music stops for a few seconds when Up Next appears in the upper right corner on the screen. When I cast through Chromecast from my phone, this ...

jcall88

Newbie

1343 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify turns itself on in very different situations - Samsung Galaxy S20 / S21

PlanPremiumCountryPolandDeviceSamsung Galaxy S20/S21Operating SystemAndroid 10/11 My Question or IssueFor some time now, spotify has been turning on by itself on the Samusng galaxy s20 and later also in the s21 (I switched to s21 - I made a copy of t...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S20/S21 Operating System Android 10/11   My Question or Issue For some time now, spotify has been turning on by itself on the Samusng ...

HikingAlong

Visitor

42968 Views

49 replies

4 likes

Auto turnon
  • 42968 Views
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Superuser Contribution Spotify pausing when phone locked or unlocked

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueWhenever Spotify is playing through either the speakers or through Bluetooth headphones, either: The device is locked and screen turned off and 5-15 se...

Regular

Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue Whenever Spotify is playing through either the speakers or through Bluetoot...

CatGirlCarGirl

Newbie

23488 Views

21 replies

9 likes

  • 23488 Views
  • 21 replies
  • 9 likes

I need to submit a bug and report.

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

Casual Listener

I cannot report a podcast and whenever I try to do so, I cannot pick content type and the autofilled URI seems to not be supported? 🙂 Link to screenshot of bug: https://i.imgur.com/PSgi5uh.jpeg .

robertquigley

Newbie

566 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution My google pixel uses Spotify for my alarm music, how do I choose the songs?

Every morning I get woken up to songs by 'Grimes' that I've never actually listened to and they're kinda creepy, I like a couple of her songs but I can't work out how to change what the alarm plays, I asked the Google community and they said it's a S...

Visitor

Every morning I get woken up to songs by 'Grimes' that I've never actually listened to and they're kinda creepy, I like a couple of her songs but I can't work out how to change what the alarm plays, ...

Not applicable

5388 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app crashes in background when screen is turned off.

PlanPremiumCountryUnited StatesDeviceLG V60ThinQOperating SystemAndroid 13 My Question or IssueI recently performed a system update which updated my Spotify player while in the background. Originally I thought this was just an aesthetic choice but I ...

Casual Listener

  Plan Premium Country United States Device LG V60ThinQ Operating System Android 13   My Question or Issue I recently performed a system update which updated my Spotify player wh...

Pros_Rok

Visitor

10735 Views

4 replies

1 likes

  • 10735 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

Casual Listener

Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...

user-removed

Not applicable

3378 Views

10 replies

3 likes

  • 3378 Views
  • 10 replies
  • 3 likes