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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7309 Views

0 replies

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Superuser Contribution Normalise volume

PlanPremiumCountryU.K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , Normalise volume works well but my question is , does it degrade the quality of the music in hearing ??? Thanks

Music Fan

Plan Premium Country U.K   Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , Normalise volume works well but my question is , does it degrade...

Ivelina

Moderator

1269 Views

1 replies

0 likes

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Superuser Contribution Control panel on Google Maps open Spotify app instead of old panel

It's been a while now, since I've moved to a new Samsung Galaxy S24 Ultra, the Spotify controls, the one at the very bottom during Google Maps use, doesn't open as it used to showing the album and controls, instead it opens Spotify app instead, which...

Regular

It's been a while now, since I've moved to a new Samsung Galaxy S24 Ultra, the Spotify controls, the one at the very bottom during Google Maps use, doesn't open as it used to showing the album and co...

Woushka

Casual Listener

8980 Views

16 replies

1 likes

  • 8980 Views
  • 16 replies
  • 1 likes

Superuser Contribution Bluetooth audio quality

Plan PremiumCountry U.K DeviceGalaxy S24+Operating SystemAndroid 14 My Question or IssueHi all , I have Spotify premium, I have audio quality set to " very high " I mainly use Spotify over Bluetooth in my car, is the audio quality over Bluetooth stil...

Music Fan

Plan Premium Country U.K   Device Galaxy S24+ Operating System Android 14       My Question or Issue Hi all , I have Spotify premium, I have audio quality set to " very...

fidel013--

Newbie

7352 Views

7 replies

0 likes

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Why does Spotify detect screenshots?

PlanPremiumCountry DevicePixel 7aOperating SystemAndroid 14 My Question or IssueWhy does Spotify detect I took a screenshot? How can I disable this? Thanks

Regular

Plan Premium Country   Device Pixel 7a Operating System Android 14   My Question or Issue Why does Spotify detect I took a screenshot? How can I disable this? Thanks

ribezaz

Spotify Star

4292 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify is currently set to offline. How do I switch it to online?

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

Visitor

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

osornios

Spotify Star

1214 Views

1 replies

0 likes

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Superuser Contribution Spotify always deletes my downloaded music no matter what

Hi, I have a playlist with 3500 songs on SpotifyWhen I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, and I have to download it again, and this happens aga...

Newbie

Hi, I have a playlist with 3500 songs on Spotify When I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, ...

abull34668

Newbie

966 Views

2 replies

0 likes

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Superuser Contribution What happens when I paid for a different plan and the plan is not showing

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?

Visitor

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...

Susan_GP

Moderator

607 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How to search for user

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

Visitor

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

AzureSchmazzer

Casual Listener

11462 Views

4 replies

0 likes

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Superuser Contribution Is my Spotify version up to date? 8.9.46.426

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633Third party websites are a no and I pay premium.

Visitor

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633 Third party websites are a no and I pay premium.

user-removed

Not applicable

1465 Views

6 replies

0 likes

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Superuser Contribution Why won't Spotify let me thumbs down ads anymore?

It's not like the site DID anything when we thumbs down an ad- I want to get rid of certain organizations and companies that I'll never support and hate hearing about, but now when I try to thumb it down, the thumb icon wiggles but doesn't do anythin...

Casual Listener

It's not like the site DID anything when we thumbs down an ad- I want to get rid of certain organizations and companies that I'll never support and hate hearing about, but now when I try to thumb it ...

TheRazzleDazzler

Visitor

1748 Views

7 replies

0 likes

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Superuser Contribution Thumbnail flashes on screen

PlanPremiumCountryCanasaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueWhen going to the page for a podcast the podcast thumbnail briefly flashes on screen while loading the other screen. This only happens sometimes and im unsure of...

Gig Goer

  Plan Premium Country Canasa Device Samsung s10e Operating System Android 12   My Question or Issue When going to the page for a podcast the podcast thumbnail briefly flashes on...

OscarDC

Moderator

1269 Views

6 replies

0 likes

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Solved!!Superuser Contribution Android Auto to enable Spotify to start play from car app

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirelessly, we could all initiate operation via the car ...

Regular

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirel...

NicB69

Regular

13200 Views

8 replies

1 likes

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  • 1 likes

Superuser Contribution Android notification text colour is same colour as background

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite

Casual Listener

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite

MihailY

Moderator

830 Views

4 replies

0 likes

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Superuser Contribution Music undownloaded

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Visitor

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Vasil

Moderator

430 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Some downloaded songs got deleted then immediately re-downloaded

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...

Visitor

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...

Susan_GP

Moderator

1333 Views

1 replies

0 likes

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Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

Visitor

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...

divide_by_zero

Casual Listener

3228 Views

2 replies

0 likes

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Superuser Contribution My app keeps downloading albums that I am not playing

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that I am not playing. What could that be?      

Roadie

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that ...

PeteBest

Newbie

611 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Lyrics automatically scroll to the bottom when in split screen mode

PlanPremiumCountryAustraliaDevicePixel 6Operating SystemAndroid 14 My Question or IssueWhen using android's split screen mode, lyrics automatically scroll to the bottom instead of changing lines like expected. This happens both when the lyrics are mi...

Newbie

Plan Premium Country Australia Device Pixel 6 Operating System Android 14   My Question or Issue When using android's split screen mode, lyrics automatically scroll to the bottom inste...

444 Views

0 replies

0 likes

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Superuser Contribution Spotify Connect doesn't play on Bose Soundbar 500

Plan PremiumCountry AustraliaDevice Samsung Galaxy 21Operating SystemAndroid Oreo My Question or IssueSince a couple hours ago, Spotify doesn't play on my Bose Soundbar 500 anymore. I can see Spotify in the Bose app on my Android phone. However when ...

Newbie

Plan Premium Country Australia Device Samsung Galaxy 21 Operating System Android Oreo   My Question or Issue Since a couple hours ago, Spotify doesn't play on my Bose Soundbar 500 an...

mattiwx

Newbie

2554 Views

4 replies

0 likes

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  • 4 replies
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