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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6943 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Spotify Connect doesn't play on Bose Soundbar 500

Plan PremiumCountry AustraliaDevice Samsung Galaxy 21Operating SystemAndroid Oreo My Question or IssueSince a couple hours ago, Spotify doesn't play on my Bose Soundbar 500 anymore. I can see Spotify in the Bose app on my Android phone. However when ...

Newbie

Plan Premium Country Australia Device Samsung Galaxy 21 Operating System Android Oreo   My Question or Issue Since a couple hours ago, Spotify doesn't play on my Bose Soundbar 500 an...

mattiwx

Newbie

2466 Views

4 replies

0 likes

  • 2466 Views
  • 4 replies
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there's so lyrics for every song i listen to in Spotify. How can i fix this

each song i listen to on spotify, doesn't have the lyrics and it used to appear but now no. how can I fix it?

Visitor

each song i listen to on spotify, doesn't have the lyrics and it used to appear but now no. how can I fix it?

Insanityhelper950

Regular

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Spotify won’t let me log into my Samsung

Ive tried logging in via email, Google and face book. It won’t let me log into my account on my Samsung phone. But it works on my iPhone and iPad

Newbie

Ive tried logging in via email, Google and face book. It won’t let me log into my account on my Samsung phone. But it works on my iPhone and iPad

Insanityhelper950

Regular

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album/discog. pages almost never load and add to playlist glitchy

Plan:premiumCountry: UkDevice:Google Pixel 7 ProOperating System:Android 14 My Question or Issue:From the middle of last week, if I try and load an album page, or the discography page of an artist, it's very rare that it actually loads anything at al...

Casual Listener

Plan:premium Country: Uk Device:Google Pixel 7 Pro Operating System:Android 14   My Question or Issue: From the middle of last week, if I try and load an album page, or the discograph...

Susan_GP

Moderator

513 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Sorting does not ignore non-English articles (de, het, een, le, un, etc.)

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueA while after I posted a comment about it a few years back, Spotify switched back to the standard way of collation. But strangely they only did this for Engl...

Regular

Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue A while after I posted a comment about it a few years back, Spotify switched back...

Novy

Moderator

458 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution For some artists, only the last album is displayed under “Show discography”

Andorid: Pixel 6 and Galaxy S8For some artists, only the last album is displayed under “Show discography”. e.g.: Lucy ScoreUnder Windows10 all albums are displayed. If I search directly for the artist/album, it is displayed correctly. The problem occ...

Visitor

Andorid: Pixel 6 and Galaxy S8 For some artists, only the last album is displayed under “Show discography”. e.g.: Lucy Score Under Windows10 all albums are displayed. If I search directly for...

AlejaR

Moderator

391 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Músicas pulando sozinha, as vezes a música nem começa e já muda

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica

Visitor

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica

Joan

Moderator

10345 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Full screen closes when i skip songs

Plan PremiumCountry DeviceSamsung galaxy s21 ultra Operating System My Question or IssueWhen i am in the app and play music with "fullscreen" if i skip songs fullscreen closes after a couple of songs this is super annoying. I have reinstalled the app...

Newbie

  Plan  Premium Country   Device Samsung galaxy s21 ultra  Operating System   My Question or Issue When i am in the app and play music with "fullscreen" if i skip s...

Vasil

Moderator

487 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How to get recommendation songs to stop playing on a playlist

Having random songs being recommended playing in the middle of a made playlist, how can you turn it off to stop the recommendations from playing.

Visitor

Having random songs being recommended playing in the middle of a made playlist, how can you turn it off to stop the recommendations from playing.

Yordan

Moderator

494 Views

1 replies

0 likes

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  • 1 replies
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Pages don't automatically save in cache when you leave them then go back.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of late, whenever I click a page like "View Artists" then hit the Back Button it refreshes...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of l...

Xyzman123

Music Fan

480 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps playing thundercat

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

Regular

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

PJH3

Regular

459 Views

1 replies

0 likes

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Solved!!Superuser Contribution How do I get podcasts to play in the same order as the sorting?

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Casual Listener

My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.

Yordan

Moderator

18873 Views

18 replies

2 likes

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  • 18 replies
  • 2 likes

Why am I unable to access my downloaded albums when offline?

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoever and now do not even respond to my emails. Why are you...

Newbie

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoeve...

374 Views

0 replies

0 likes

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Superuser Contribution Bluetooth headphones wont connect when I'm not connected to WiFi

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Visitor

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Ivelina

Moderator

435 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution "No internet connection" when trying to sign in

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a few months ago on my rooted device (Galaxy Fame GT...

Casual Listener

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a...

AlejaR

Moderator

619 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Android auto scrolling not working properly anymore

PlanPremiumCountryUSADeviceSamsung galaxy S23 UltraOperating SystemAndroid 14/Android auto on a 2018 civic My Question or IssueYou used to be able to swipe and it would scroll to the next set of info the same as hitting the arrows on the side. Now it...

Casual Listener

  Plan Premium Country USA Device Samsung galaxy S23 Ultra Operating System Android 14/Android auto on a 2018 civic   My Question or Issue You used to be able to swipe and it wou...

AlejaR

Moderator

628 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Playlist order alphabetical

PlanPremiumCountryCZDevicePixel 8aOperating SystemAndriod 15 beta My Question or IssueI would like to order my playlists alphabetical. I use mobile app.But as I choose possibility order alphabetical and I go back or close and open app again, the orde...

Regular

Plan Premium Country CZ Device Pixel 8a Operating System Andriod 15 beta   My Question or Issue I would like to order my playlists alphabetical. I use mobile app. But as I choose poss...

AkimDogCZ

Regular

2043 Views

11 replies

0 likes

@SpotifyCares
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Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

Shannah_Light

Casual Listener

15422 Views

19 replies

2 likes

  • 15422 Views
  • 19 replies
  • 2 likes