Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110329 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222175 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578791 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476850 Views
577 replies
40 likes
When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has changed. Please help
When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has change...
Moderator
886 Views
3 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueThe Spotify app on my phone says that I'm on a tablet. Because of this I can't see the Canvas feature. Reinstalling the app didn't resolve this.
Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue The Spotify app on my phone says that I'm on a tablet. Because of this I can't see th...
Visitor
5445 Views
7 replies
6 likes
PlanPremiumCountryMalaysia DeviceOppo Reno 8T 5GOperating SystemAndroid 14 My Question or IssueHow do I select songs in my recent plays and directly put it on a playlist without adding a song at a time?
Plan Premium Country Malaysia Device Oppo Reno 8T 5G Operating System Android 14 My Question or Issue How do I select songs in my recent plays and directly put it on a playlist...
Newbie
10627 Views
2 replies
2 likes
PlanPremiumCountryUnited KingdomDeviceOnePlus 8T, Nest Mini, Nest Hub (Second gen)Operating SystemAndroid 14 My Question or IssueWhen casting to my Google Home devices, Spotify will not play tracks from my Metal Mix playlist when selected. While cast...
Plan Premium Country United Kingdom Device OnePlus 8T, Nest Mini, Nest Hub (Second gen) Operating System Android 14 My Question or Issue When casting to my Google Home devices, Spoti...
Moderator
785 Views
1 replies
2 likes
PlanFreeCountryEstonia DeviceSamsung Galaxy A52s 5GOperating SystemAndroid 14 My Question or Issue
Plan Free Country Estonia Device Samsung Galaxy A52s 5G Operating System Android 14 My Question or Issue
Moderator
756 Views
1 replies
0 likes
This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meaning the creator cannot alter the playlist unless the...
This is an issue mostly from a very specific instance. I don't think this feature exists but if it does that would be amazing. Is there a way to "lock" or "freeze" a playlist once it's created? Meani...
Moderator
2538 Views
1 replies
0 likes
When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This happens to many more songs, but it's especially annoy...
When I click on songs in my playlists Spotify stops certain songs after one second. For example in one playlist it plays all songs except for the Hermano Gutierrez songs that I have in there. This ...
Moderator
509 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI keep getting a pop up that says "Get the best Spotify experience on Android 12...Allow Bluetooth". I don't necessarily see a reason to allow bluetooth sinc...
Plan Premium Country US Device Galaxy Note 20 Ultra Operating System Android 12 My Question or Issue I keep getting a pop up that says "Get the best Spotify experience on Android 12....
Casual Listener
58816 Views
96 replies
45 likes
As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the speaker. Spotify and Google Home are both up to date ...
As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the sp...
Newbie
3614 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 7 Pro Operating SystemAndroid 15My Question or IssueWhen playing a podcast episode from Daily Drive, I used to have buttons both for skipping 15 seconds and for skipping the entire episode. This was available in...
Plan Premium Country UK Device Google Pixel 7 Pro Operating System Android 15 My Question or Issue When playing a podcast episode from Daily Drive, I used to have buttons both for skip...
Moderator
869 Views
3 replies
0 likes
I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?
I really like the pc spotify app but i thing that it is not ass good on mobile is violating the guidelines if I instaled some Windows emulator on mobile and use it that way?
Moderator
437 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceOneplus 10ROperating SystemAndroid My Question or IssueWhenever I listen to songs in my playlist and I scroll down then come back and later I see that the playlist has scrolled to the top automatically. It is so annoying ...
Plan Premium Country India Device Oneplus 10R Operating System Android My Question or Issue Whenever I listen to songs in my playlist and I scroll down then come back and later I see...
Spotify Star
405 Views
1 replies
0 likes
Hi team, Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697). When using the app in landscape mode, the “+” (Add to Playlist) button doesn't appear on the Now Playing screen. However, once I...
Hi team, Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697). When using the app in landscape mode, the “+” (Add to Playl...
Casual Listener
1115 Views
5 replies
0 likes
PlanPremiumCountryAzerbaijanDeviceRedmi Note 11 (6GB RAM)Operating SystemAndroid 15 My Question or IssueIn the Spotify app, My Playlist starts on first line after go to background and reopen Spotify application, sometimes also it doesn't loading, I n...
Plan Premium Country Azerbaijan Device Redmi Note 11 (6GB RAM) Operating System Android 15 My Question or Issue In the Spotify app, My Playlist starts on first line after go to backg...
Moderator
826 Views
5 replies
0 likes
On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below:When the large screen enters the song playback page and then folds to the small screen, the page layout becomes crowded and even...
On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below: When the large screen enters the song playback page and then folds to the s...
Regular
2685 Views
17 replies
0 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemOneUI 5.1 (Android 13) When opening the "Data saver and offline" settings, upon scrolling down, the app crashes; after reopening, the library is empty and playlists (accessible fro...
Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System OneUI 5.1 (Android 13) When opening the "Data saver and offline" settings, upon scrolling down, the app cr...
Moderator
997 Views
4 replies
0 likes
PlanFreeCountryChanging country from Colombia to ItalyDeviceMotog24Operating SystemAndroid 14My question or problemLast Saturday I changed the country on my account because it asked me to since I moved out of the country. Then I changed the way I vie...
Plan Free Country Changing country from Colombia to Italy Device Motog24 Operating System Android 14 My question or problem Last Saturday I changed the country on my account because it asked...
Moderator
430 Views
1 replies
0 likes
Plan Free Country Canada Device Android A20 My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview...
Plan Free Country Canada Device Android A20 My Question or Issue Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more t...
Casual Listener
25207 Views
9 replies
0 likes
PlanPremiumCountryUKMobileHuawei P20 proOSEMUI 9 / Windows 10Firewall s/wCOMODO Firewall, my AV doesn't block thisQuestionI've been syncing a bunch of local songs to my phone, which requires me to disable my software firewall. That's fine, but I migh...
Plan Premium Country UK Mobile Huawei P20 pro OS EMUI 9 / Windows 10 Firewall s/w COMODO Firewall, my AV doesn't block this Question I've been syncing a bunch of local songs to my phone, w...
Casual Listener
3896 Views
4 replies
0 likes
PlanPremiumDeviceSamsung Galaxy Grand Neo I9060Operating SystemAndroid 4.2.2 My Question or IssueI cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in...
Plan Premium Device Samsung Galaxy Grand Neo I9060 Operating System Android 4.2.2 My Question or Issue I cant sign in to spotify on my device. It runs android 4.2.2 i was previously si...
Newbie
10283 Views
18 replies
1 likes
