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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

379619 Views

541 replies

34 likes

Account
Free
  • 379619 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7723 Views

0 replies

7 likes

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Solved!!Superuser Contribution The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Casual Listener

  Plan Free Country USA Device Android Phones My Question or Issue My dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without ...

Sumit_Ghosh

Regular

30440 Views

5 replies

0 likes

  • 30440 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't play local file

Plan PremiumCountryNorwayDeviceOnePlus Nord 2 5GOperating SystemAndroid 13 My Question or IssueCan't play one specific local file on phone. Hello! I've had a local file on my phone for over a year now that suddenly stopped working on my phone. It's a...

Regular

Plan  Premium Country Norway Device OnePlus Nord 2 5G Operating System Android 13   My Question or Issue Can't play one specific local file on phone.    Hello!  ...

Eni

Moderator

1486 Views

11 replies

0 likes

Local file not playing
  • 1486 Views
  • 11 replies
  • 0 likes

Superuser Contribution Jams - glitching when others edit the queue

I am experimenting with the "Jam" feature. I love it - but whenever anyone touches the queue, the song playing glitches for a microsecond. It happens when people add songs from their phones. Really annoying. If it's an active jam its unlistenable. An...

Casual Listener

I am experimenting with the "Jam" feature. I love it - but whenever anyone touches the queue, the song playing glitches for a microsecond. It happens when people add songs from their phones. Really a...

Alex0706

Casual Listener

17260 Views

60 replies

14 likes

  • 17260 Views
  • 60 replies
  • 14 likes

Visualizer

Hi! I'm new here. Hope I ask in the right forum. I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper that party works. The favorit app I like most is "Audio Glow Musi...

Casual Listener

Hi!  I'm new here. Hope I ask in the right forum.  I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper ...

Tops1970

Visitor

1690 Views

2 replies

5 likes

  • 1690 Views
  • 2 replies
  • 5 likes

Superuser Contribution Spotify closes after 10 minutes in the background

PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...

Newbie

Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...

Eni

Moderator

918 Views

4 replies

1 likes

  • 918 Views
  • 4 replies
  • 1 likes

Superuser Contribution LG C2 keeps going into screensaver even when Spotify is playing and showing lyrics

PlanPremiumCountryDenmarkDeviceLG webOS TV OLED65C25LBOperating SystemwebOS24 / 9.2.1-2605 Spotify App UI2025.01.13_6-d206f55Spotify App PlayerH 4.46.0My Question or IssueISSUE: Since today my Spotify App on my LG C2 keeps making my TV go into screen...

Casual Listener

Plan Premium Country Denmark Device LG webOS TV OLED65C25LB Operating System webOS24 / 9.2.1-2605   Spotify App UI 2025.01.13_6-d206f55 Spotify App Player H 4.46.0 My Question or Is...

Vasil

Moderator

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Playlist total playtime not showing

PaidAustraliaGoogle Pixel 6Operating SystemAndroid My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does).I tried reinstalling and starting a new playlist, neither worked. I also added...

Music Fan

Paid Australia Google Pixel 6 Operating System Android   My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does). I tried ...

Maria

Moderator

6872 Views

33 replies

3 likes

  • 6872 Views
  • 33 replies
  • 3 likes

Superuser Contribution My playlist or can say any of the playlist on the app is not loading at all

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!

Visitor

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...

Vasil

Moderator

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tripple tap on mic for previous song is not working.

PlanPremiumCountryIndiaOperating SystemAndroid My Question or IssueTripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue ASAP.

Visitor

Plan Premium Country India Operating System Android   My Question or Issue Tripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue A...

Vasil

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones open Spotify when pressing play button.

DeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueWhen Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify even when it's not already open. This is particularly annoying as so...

Visitor

Device Huawei P20 lite Operating System Android 9   My Question or Issue When Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify ...

somedanishguy

Regular

22723 Views

26 replies

7 likes

  • 22723 Views
  • 26 replies
  • 7 likes

I just cleared my data application but turns out i can't access my premium

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

Visitor

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

osornios

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect connexion issue with Yamaha V6A

PlanPremiumCountrySpainDeviceSamsung Galaxy 20 Ultra 5g, Macbook Pro 2019Operating SystemMac OS 12.1, Android 12 My Question or IssueSince the 1.48 update Spotify Connect no longer works for me.I can see the device in the Spotify app, but it never es...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy 20 Ultra 5g, Macbook Pro 2019 Operating System Mac OS 12.1, Android 12   My Question or Issue Since the 1.48 update Spotify Connect no ...

Not applicable

10944 Views

7 replies

0 likes

  • 10944 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to turn on Spotify "wallpaper" widget on a lock screen?

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. Is it still possible to turn on this feature on Andro...

Newbie

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. ...

OscarDC

Moderator

1023 Views

1 replies

0 likes

  • 1023 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium casting

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

OscarDC

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

Visitor

Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...

Eni

Moderator

6523 Views

8 replies

2 likes

Android
JRE
Videos
  • 6523 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify stops while playing on the background

PlanPremiumCountryLatvia DeviceOnePlus 5Operating System Android 8.1 My Question or IssueSpotify stops playing music while playing on the background each 20 minutes approximately. I need to take my phone, unlock it, open Spotify and press play, then ...

Regular

  Plan Premium Country Latvia   Device OnePlus 5 Operating System   Android 8.1   My Question or Issue Spotify stops playing music while playing on the background eac...

Tiredofplaybackissue

Casual Listener

2624 Views

4 replies

11 likes

Android
Android 8
Battery performance
Oneplus
stops playing music
  • 2624 Views
  • 4 replies
  • 11 likes

Superuser Contribution Progress bar not showing on my car touch screen

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that had this progress bar going on just fine and then t...

Casual Listener

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that ...

Vasil

Moderator

1856 Views

6 replies

0 likes

  • 1856 Views
  • 6 replies
  • 0 likes

Superuser Contribution Equalizer resets every music change

PlanPremiumCountryBrazilDevice(ASUS ZenPhone 3 MAX)Operating System(Android 7.0) My Question or Issue Hello! Hope everyone is in best of health. I've just got a new issue on my Spotify Android App. After the last June update, everytime a music change...

Regular

Plan Premium Country Brazil Device (ASUS ZenPhone 3 MAX) Operating System (Android 7.0)   My Question or Issue   Hello! Hope everyone is in best of health. 🙏   I've just ...

Not applicable

2243 Views

3 replies

0 likes

  • 2243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't play any audio

PlanPremiumCountryPhilippines DeviceRealme 10Operating SystemAndroid 14 My Question or IssueHow can I fix this? I've tried everything, from uninstalling and installing Spotify, rebooting my phone, checking the permissions, and the app's setting and i...

Newbie

  Plan Premium Country Philippines  Device Realme 10 Operating System Android 14   My Question or Issue How can I fix this? I've tried everything, from uninstalling and inst...

Vasil

Moderator

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify plays songs at a very low volume even when the phone volume is at maximum

PlanPremiumCountryNigeriaDeviceRedmi note 13 pro plus 5gOperating SystemAndroid 15 My Question or IssueMy Spotify plays songs at a level low volume even when the phone volume is at maximum. And this only happens in Spotify app. Amazon prime, Netflix ...

Visitor

Plan Premium Country Nigeria Device Redmi note 13 pro plus 5g Operating System Android 15   My Question or Issue My Spotify plays songs at a level low volume even when the phone volume...

Yordan

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes