Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
121592 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
244842 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
606366 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
503200 Views
581 replies
42 likes
so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify connect and the device popping up isn't even mine....
so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify...
Casual Listener
8693 Views
12 replies
8 likes
When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, and uninstalled the app.
When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, ...
Moderator
869 Views
1 replies
0 likes
Plan: BasicCountry: SingaporeDevice: Xiaomi 15 UltraOperating System: Android 15Version: 9.0.50.416 When long pressing any item on Spotify (Playlists, songs, albums, artists, podcasts, etc.) the options menu does not fully open. It only shows the nam...
Plan: Basic Country: Singapore Device: Xiaomi 15 Ultra Operating System: Android 15 Version: 9.0.50.416 When long pressing any item on Spotify (Playlists, songs, albums, artists, podcast...
Spotify Star
741 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 9aOperating SystemAndroid 15 (BD4A.250505.003), Spotify (9.0.50.416)My Question or IssueSee image below. The pause button is clearly in the wrong spot. Closing the Start A Blend advertisement restores the pa...
Plan Premium Country United States Device Pixel 9a Operating System Android 15 (BD4A.250505.003), Spotify (9.0.50.416) My Question or Issue See image below. The pause button is clearly in th...
Moderator
598 Views
1 replies
0 likes
Plan: Premium DuoCountry: SwitzerlandDevice: FIIO M6Operating System: AndroidMy Question or Issue:I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log in with ma account and Login, I always get the message"Sorry, somet...
Plan: Premium Duo Country: Switzerland Device: FIIO M6 Operating System: Android My Question or Issue: I downloaded the .apk file on my FIIO M6. I can start the app but when I want to log i...
Casual Listener
2627 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy Tab S7, SM-T870Operating SystemAndroid One UI 5.1 February 2023 Patch My Question or IssueI just performed an update to Spotify this morning to version 8.8.20.54. Now, every playlist is on shuffle. Using the shuffle ...
Plan Premium Country USA Device Galaxy Tab S7, SM-T870 Operating System Android One UI 5.1 February 2023 Patch My Question or Issue I just performed an update to Spotify this...
Visitor
24399 Views
8 replies
1 likes
PremiumCountryThe Netherlands AndroidSamsung Galaxy A52Only Spotify refuses to play through bluetooth on my phone.Is there anyone else with a similar problem?
Premium Country The Netherlands Android Samsung Galaxy A52 Only Spotify refuses to play through bluetooth on my phone. Is there anyone else with a similar problem?
Moderator
585 Views
1 replies
0 likes
59 payment transaction failed but payment was credit card
59 payment transaction failed but payment was credit card
Spotify Star
835 Views
1 replies
0 likes
I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more
I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more
Spotify Star
1947 Views
1 replies
0 likes
Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the first device has the music. If I delete the music from ...
Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the firs...
Spotify Star
420 Views
1 replies
0 likes
I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it before and they said they fixed it but they didn't....
I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it ...
Moderator
688 Views
3 replies
0 likes
PlanPremiumCountryNorwayDeviceMotorola Edge 30Operating SystemAndroid 14 My Question or Issue So I get in my car, start Spotify and get driving with the volume on my phone set to max, while I adjust the volume of the music with my car's audio control...
Plan Premium Country Norway Device Motorola Edge 30 Operating System Android 14 My Question or Issue So I get in my car, start Spotify and get driving with the volume on my p...
Spotify Star
1105 Views
1 replies
0 likes
PlanPremiumCountry Austria DeviceSamsung Galaxy A6 My Question or IssueHI All, I cannot dowload albums for a couple of months now.I did the following troubleshooting:I have enough space on your deviceI re-installed the appCleared cacheInternet connec...
Plan Premium Country Austria Device Samsung Galaxy A6 My Question or Issue HI All, I cannot dowload albums for a couple of months now. I did the following trou...
Moderator
659 Views
3 replies
0 likes
PlanPremium (Weekly)CountryIndiaDeviceSamsung Galaxy Watch 4Operating SystemWear OS 3 IssueThe issue I'm facing is that I have given storage permission to the app on my smartwatch but still I'm not able to download the songs for offline play.
Plan Premium (Weekly) Country India Device Samsung Galaxy Watch 4 Operating System Wear OS 3 Issue The issue I'm facing is that I have given storage permission to the app on my smart...
Casual Listener
7486 Views
10 replies
1 likes
I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever This user had the same problem that doesn't seem to be fixed ...
I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever ...
1267 Views
0 replies
1 likes
PlanPremiumCountry BrazilDeviceLG X PowerOperating SystemAndroid 6.0.1 Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja teve esse problema? Ta destruindo o tempo de bateria do meu celular. Alguem sabe c...
Plan Premium Country Brazil Device LG X Power Operating System Android 6.0.1 Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja ...
Visitor
4119 Views
4 replies
0 likes
PlanFree/PremiumCountryUSADeviceOnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spotify on my this phone
Plan Free/Premium Country USA Device OnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spot...
Moderator
573 Views
1 replies
0 likes
PlanPremium CountryUK DevicePixel 3a / Google Home Mini Operating SystemAndroid 10 My Question or IssueAt night, I use Spotify to "Cast" to a Google Home Mini in my daughter's room which works as expected. The problem that I have is that when I go to...
Plan Premium Country UK Device Pixel 3a / Google Home Mini Operating System Android 10 My Question or Issue At night, I use Spotify to "Cast" to a Google Home...
Music Fan
6363 Views
23 replies
3 likes
PlanPremiumCountry DeviceSamsung Galaxy A52Operating SystemAndroid 14 My Question or IssueWhen I stop a song and add it to the queue (to repeat it one more time and no more), it plays in the time I added it. For example, I'm playing a song till the m...
Plan Premium Country Device Samsung Galaxy A52 Operating System Android 14 My Question or Issue When I stop a song and add it to the queue (to repeat it one more time and no m...
Moderator
389 Views
1 replies
0 likes
Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert
Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert
Community Legend
660 Views
1 replies
0 likes
