DJ not working on Android.

[mboyko04]

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, and uninstalled the app.

[Dessi]

Hi there @mboyko04,

Thanks for reaching out and kudos for the troubleshooting steps you've tried!

Since there seems to be some sort of a delay and nothing happens in the end, this might be due to some damaged cache so I'd recommend performing a clean reinstall of the app - it's more thorough than the basic one and will ensure that any damaged cache will be removed. Another thing worth trying is a different internet connection (different WiFi, mobile data, hotspot from another device) to see if that makes a difference. 

Also, does this only happen on your phone? Can you check on a PC if you have one available? You can also ask a friend or a relative to log in their own account on your phone and test if they get the same behavior. This will help us understand if it's device- or account-related.

Keep us posted.