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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5179 Views

0 replies

6 likes

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Solved!!Superuser Contribution tiny album art on landscape android tablet

PlanPremiumCountry Device(Samsung Galaxy Tab A9, Redmi Pad Pro)Operating System(Android 14. My Question or IssueThe album art on my android tablets are so tiny. I think it has something to do with the screen ratio. my iPad has nice and large album ar...

Regular

Plan Premium Country   Device (Samsung Galaxy Tab A9, Redmi Pad Pro) Operating System (Android 14.   My Question or Issue The album art on my android tablets are so tiny. I think ...

Chriswan

Regular

700 Views

3 replies

0 likes

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Superuser Contribution any song in playlist starts first song

on my playlist as i try to start any song it always starts with the first song in the playlist. i can click any song i want but only first one is started over and over again

Casual Listener

on my playlist as i try to start any song it always starts with the first song in the playlist. i can click any song i want but only first one is started over and over again

ouglop

Casual Listener

888 Views

4 replies

0 likes

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Superuser Contribution cant turn off widget when listen music on pc

PlanPremiumCountryHungaryDevice(Poco F3)Operating System(Xiaomi HyperOS) My Question or IssueWhen i play music on my PC, I see an annoying widget on my phone lockscreen. Can't turn it off.

Casual Listener

Plan Premium Country Hungary Device (Poco F3) Operating System (Xiaomi HyperOS)   My Question or Issue When i play music on my PC, I see an annoying widget on my phone lockscreen. Can'...

Yeti419Hun

Casual Listener

650 Views

3 replies

0 likes

Android
lockscreen
PC
Widget
  • 650 Views
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Superuser Contribution The app keeps trying to play random songs when I'm listening to a playlist

When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my settings to make sure every kind of shuffle and au...

Visitor

When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my...

Bobbi_Leesburg

Casual Listener

10707 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Disable Video in Search Tab

How do I disable this unnecessary garbage? Waste of data, waste of space, waste of CPU!

Visitor

How do I disable this unnecessary garbage?   Waste of data, waste of space, waste of CPU!

Huskers12321

Casual Listener

1731 Views

4 replies

9 likes

  • 1731 Views
  • 4 replies
  • 9 likes

Superuser Contribution Stop auto play when connected to Bluetooth

Come on Spotify. How long do we need to wait for this simple fix? It is unbelievably annoying to have Spotify autostart in my car. 'oh, we can't control that that's an Android issue blah blah blah blah blah...' oh yeah it is an Android issue but ther...

Music Fan

Come on Spotify. How long do we need to wait for this simple fix? It is unbelievably annoying to have Spotify autostart in my car. 'oh, we can't control that that's an Android issue blah blah blah bl...

GaryP66

Newbie

5200 Views

12 replies

20 likes

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  • 20 likes

Superuser Contribution Something went wrong, Have another go?

FreeCountryUnited States of AmericaDeviceSamsung A50Operating SystemAndroid 11For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can see my home page, but even just opening my playlists gives the error...

Newbie

Free Country United States of America Device Samsung A50 Operating System Android 11 For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can s...

AlejaR

Moderator

19661 Views

7 replies

1 likes

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Solved!!Superuser Contribution Artist pages don't load

All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this. 1/10 seem to randomly work. Artist pages are still...

Regular

All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this....

Joan

Moderator

14351 Views

23 replies

10 likes

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  • 23 replies
  • 10 likes

Superuser Contribution Fast-forward podcast until end starts next one part-way through or skips it

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast starts at the end time of the previous podcast. IE...

Casual Listener

I often fast-forward (via the skip ahead 15 seconds button) through podcasts (ads, redundant intro, etc). I've noticed that more often than not, if I'm doing this until podcast ends, the next podcast...

AlejaR

Moderator

415 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution saved songs disappearing from liked songs

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I open the album.

Casual Listener

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I...

OscarDC

Moderator

714 Views

3 replies

0 likes

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Superuser Contribution Recover previously downloaded songs from SD card

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to the same account and selected the SD card as the stor...

Casual Listener

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to th...

Alexandre_1a

Casual Listener

300 Views

2 replies

0 likes

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Solved!!Superuser Contribution You're still connected . . .

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because that's my intent.

Casual Listener

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because tha...

kptjrn

Casual Listener

517 Views

3 replies

2 likes

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  • 3 replies
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Superuser Contribution Song restarts when moved to new playlist

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock for Saturdays" instead of "Old School Thursday Rock a...

Casual Listener

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock...

Eni

Moderator

286 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution History isn't working

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works. My history just randomly stops registering songs, and sometimes it goes on for days. When I opened spotify from my laptop, the histor...

Newbie

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works.  My history just randomly stops registering songs, and sometimes it goes on ...

Not applicable

804 Views

2 replies

0 likes

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Locating audio effects

Okay, I have a HTC One Max and it lost the Beats settings, and I've seen a lot of things that say Spotify has an equalizer type audio effects. I may be one of a million people asking this, but where are the effects located? I absolutely can not figur...

Regular

Okay, I have a HTC One Max and it lost the Beats settings, and I've seen a lot of things that say Spotify has an equalizer type audio effects. I may be one of a million people asking this, but where ...

BoyCott

Casual Listener

373 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution "Cannot queue this content" for artist Stray Kids in all platforms (phone, tablet, web app)

(Premium, Canada. Phone is Android, Galaxy S9+, latest version) I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get the song title cuz... well, it crashed. Since then, when I c...

Casual Listener

(Premium, Canada. Phone is Android, Galaxy S9+, latest version)   I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get ...

rachitkothadia

Visitor

5286 Views

3 replies

0 likes

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Superuser Contribution App loose last played song and playlist when it should start playing

PlanPremiumCountryCzech RepublicDeviceSony Xperia 10VOperating SystemAndroid 14 My IssueVery often (like every 2nd/3rd) use of Spotify in a car (over bluetooth), the app loads (after get in the car), it shows shortly correctly actual playing song (wh...

Music Fan

Plan Premium Country Czech Republic Device Sony Xperia 10V Operating System Android 14   My Issue Very often (like every 2nd/3rd) use of Spotify in a car (over bluetooth), the app load...

Benik3

Music Fan

1886 Views

17 replies

0 likes

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  • 17 replies
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Superuser Contribution Spotify song switch transition is not smooth

PlanPremiumCountryGERMANYDeviceOnePlus 12 (16GB RAM/1TB ROM)Operating SystemOxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14 My Question or IssueWhen switching a song, the transition is not smooth even with top notch hardware and one of t...

Casual Listener

Plan Premium Country GERMANY Device OnePlus 12 (16GB RAM/1TB ROM) Operating System OxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14   My Question or Issue When switching a ...

aecid

Gig Goer

1680 Views

3 replies

0 likes

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Superuser Contribution Fallas en la app.

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y también desinstale la app y la volví a instalar y sigue igual y ya llevo unas tres semanas con ese problema .

Newbie

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y  también desinstale la app y la volví a instalar y sigue igual y ...

SorathCSG

Casual Listener

698 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution when i use mobile data to use spotify in mobile it doesnt work

so when i turn on mobile data while having 10GBs when i open spotify it says "spotify is currently set to offline"

Visitor

so when i turn on mobile data while having 10GBs when i open spotify it says "spotify is currently set to offline"

9wzwl7uq3ys2x4h48zbn

Casual Listener

380 Views

2 replies

0 likes

  • 380 Views
  • 2 replies
  • 0 likes