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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395074 Views

546 replies

35 likes

Account
Free
  • 395074 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8400 Views

0 replies

7 likes

  • 8400 Views
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  • 7 likes

Superuser Contribution My shuffle won't stop I don't want it

Just renewed my premium and it started with shuffle and I couldn't turn it off

Visitor

Just renewed my premium and it started with shuffle and I couldn't turn it off

Eni

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to log into Spotify on my Nvidia Shield TV. Can't pair with a phone

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

Visitor

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

Vasil

Moderator

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs in my Liked songs taking a very long time(>10 sec) to respond when i play

PlanPremium studentCountrySouth AfricaDeviceHisense E50(RAM 4GB, ROM 64GB)Operating SystemAndroid 11 My Question or IssueHi community. hope you guys are doing well. I am here for help because this is an ongoing issues since end of February. Whenever ...

Regular

Plan Premium student Country South Africa Device Hisense E50(RAM 4GB, ROM 64GB) Operating System Android 11   My Question or Issue Hi community. hope you guys are doing well.   ...

aleballos

Visitor

6055 Views

20 replies

1 likes

Other
  • 6055 Views
  • 20 replies
  • 1 likes

Superuser Contribution A pop up

PlanPremiumCountryJapanDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 13 My Question or IssueA Pop up "Added to Liked Songs" is blocking the "Done" button (though you can swipe it out). I think this pop up position is a little bit annoying tbh...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy S20 Ultra Operating System Android 13   My Question or Issue A Pop up "Added to Liked Songs" is blocking the "Done" button (though you...

MihailY

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically switches audio quality to low

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back. PlanPremiumCountrySwedenDeviceGoogle Pixel 7 ProOperating SystemAndroid 15

Regular

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back.   Plan Premium Country Sweden Device Google Pixe...

MihailY

Moderator

1573 Views

13 replies

0 likes

  • 1573 Views
  • 13 replies
  • 0 likes

Superuser Contribution Why can't I watch video once my phone links to car Bluetooth?

When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn car mode off and still no option for video. Very an...

Casual Listener

When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn ...

dasfunky77

Casual Listener

4548 Views

9 replies

1 likes

  • 4548 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Unhide song

How do I Unhide a song in the android Spotify app. I accidentally clicked the - minus sign next to a song while it was playing which gave me the message song hidden. Also, just to clarify, I'm not talking about a plalist. Galaxy s8

Casual Listener

How do I Unhide a song in the android Spotify app. I accidentally clicked the - minus sign next to a song while it was playing which gave me the message song hidden. Also, just to clarify, I'm not ta...

Not applicable

317748 Views

58 replies

11 likes

Unhide
  • 317748 Views
  • 58 replies
  • 11 likes

How can I remove singular songs from my Queue?

After the new update (Version 9.0.12.567) I can't select songs in my current queue. If I want to remove singular songs from my Queue, I have to remove the whole one. Really annoying

Visitor

After the new update (Version 9.0.12.567) I can't select songs in my current queue. If I want to remove singular songs from my Queue, I have to remove the whole one. Really annoying

Amay

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop and progress bar returns to start.

PlanPremiumCountryUKDevice Samsung Galaxy A25Operating System Android My Question or IssueThis has been happening for the past few months. Songs will suddenly stop and the progress bar will go back to 0:01 second in. This usually happens on the final...

Regular

  Plan Premium Country UK Device  Samsung Galaxy A25 Operating System  Android   My Question or Issue This has been happening for the past few months. Songs will sudden...

Ivelina

Moderator

1104 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Playlists on Android not working

PlanPremiumCountryLatviaDeviceSamsung Z FlipOperating SystemAndroid None of playlists on work on my phone, as soon as I pick a song or just play playlist, it switches to some random song from other playlists. My Question or Issue

Visitor

Plan Premium Country Latvia Device Samsung Z Flip Operating System Android     None of playlists on work on my phone, as soon as I pick a song or just play playlist, it switches t...

Ivelina

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify now playing glitch on Galaxy Watch 4 (Wear OS)

PlanPremiumDevicesGalaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 ProSpotify control panel on the watch just froze on one song, pause/change track buttons don't work at all. It shows that it plays song from my phone. I can change...

Casual Listener

Plan Premium Devices Galaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 Pro Spotify control panel on the watch just froze on one song, pause/change track buttons don't work at a...

jakubkonkol

Newbie

1766 Views

4 replies

0 likes

  • 1766 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to keep my screen ON

PlanPremiumCountryPortugalDeviceXiaomi Note 11Operating SystemMIUI 13.02 My Question or IssueWhen I'm using spotify my screen automatically turns off after a few seconds, wich is natural and expected, but I often find this to be an inconvenience as I...

Newbie

Plan Premium Country Portugal Device Xiaomi Note 11 Operating System MIUI 13.02   My Question or Issue When I'm using spotify my screen automatically turns off after a few seconds, wic...

Vasil

Moderator

1839 Views

3 replies

0 likes

  • 1839 Views
  • 3 replies
  • 0 likes

Superuser Contribution playback stops when spotify app is not the open app on screen

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating when i am driving, working, or working out and the mus...

Visitor

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating whe...

Novy

Moderator

2567 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution While login to my Spotify account it's says something went wrong

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I have good internet.

Visitor

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I ...

AlejaR

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! [Android] How do I put a podcast on loop?

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

Visitor

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

Keysam11

Visitor

40476 Views

4 replies

13 likes

Android
  • 40476 Views
  • 4 replies
  • 13 likes

Solved!!Superuser Contribution The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Casual Listener

  Plan Free Country USA Device Android Phones My Question or Issue My dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without ...

Sumit_Ghosh

Regular

30582 Views

5 replies

0 likes

  • 30582 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't play local file

Plan PremiumCountryNorwayDeviceOnePlus Nord 2 5GOperating SystemAndroid 13 My Question or IssueCan't play one specific local file on phone. Hello! I've had a local file on my phone for over a year now that suddenly stopped working on my phone. It's a...

Regular

Plan  Premium Country Norway Device OnePlus Nord 2 5G Operating System Android 13   My Question or Issue Can't play one specific local file on phone.    Hello!  ...

Eni

Moderator

1697 Views

11 replies

0 likes

Local file not playing
  • 1697 Views
  • 11 replies
  • 0 likes