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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194040 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194040 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535255 Views

78 replies

3 likes

  • 535255 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438451 Views

565 replies

37 likes

Account
Free
  • 438451 Views
  • 565 replies
  • 37 likes

Solved!! Connecting to Yamaha R-N301 network receiver

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify says it is connecting but fails. I'm running latest firmwa...

Regular

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify say...

cago00

Newbie

17364 Views

7 replies

0 likes

R-N301
Yamaha
  • 17364 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Freezing on 2025 Mini Countryman

PlanPremiumCountryU.S.Device2025 Mini Countryman My Question or IssueFor about the past month, whenever I start my Mini Countryman, Spotify seems to not boot correctly. The last song played will be pulled up, and I can start playing that song, but af...

Newbie

Plan Premium Country U.S. Device 2025 Mini Countryman   My Question or Issue For about the past month, whenever I start my Mini Countryman, Spotify seems to not boot correctly. The last ...

Vasil

Moderator

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Solved!! Web player redirects to app

On mobile, (Android), I can't seem to open the Web player without all my browsers either telling me you can't listen to songs in incognito or re directing me to the app. Is that impossible on mobile? If so, why!? Just let me listen to songs in my bro...

Regular

On mobile, (Android), I can't seem to open the Web player without all my browsers either telling me you can't listen to songs in incognito or re directing me to the app. Is that impossible on mobile?...

Lolking2712

Regular

2088 Views

2 replies

0 likes

  • 2088 Views
  • 2 replies
  • 0 likes

Spotify Web Player keeps reloading on Android Browsers with "Desktop Site" Enabled

For some reason, I have to use Spotify's web player (https://open.spotify.com) and select the "desktop site option" in the Android browser settingsHowever, the webiste keeps reloading and fails to display any song lyrics on all mobile browsers. Here ...

Newbie

For some reason, I have to use Spotify's web player (https://open.spotify.com) and select the "desktop site option" in the Android browser settings However, the webiste keeps reloading a...

Lolking2712

Regular

5387 Views

3 replies

3 likes

  • 5387 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Starts playing a sleep playlist betwen 20:30 and 21:00 each night.

PremiumNorwayDeviceSamsung S20 ultra 5gOperating SystemAndroid 10 My Question or IssueEvery night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called sleep from spotify. I have no active wakeup timer after 8am on the phone ...

Casual Listener

Premium Norway Device Samsung S20 ultra 5g Operating System Android 10   My Question or Issue Every night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called s...

tmkszj-_is3in

Casual Listener

76240 Views

20 replies

4 likes

Android
autoplay
Samsung
wakeup
  • 76240 Views
  • 20 replies
  • 4 likes

Superuser Contribution Cannot play SPOTIFY via OK GOOGLE (Google Assistant)

PlanFree/PremiumCountry DeviceSamsung S22 UltraOperating SystemAndroid My Question or Issue"OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on my Samsung S22 Ultra. Tried reinstalling, rebooting, etc. Any ideas? RESPONSE from S22 Ultra: "I...

Newbie

    Plan Free/Premium Country   Device Samsung S22 Ultra Operating System Android   My Question or Issue "OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on...

srbar82

Casual Listener

9255 Views

3 replies

0 likes

  • 9255 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I see my music in any of my playlists and I can't play any songs?

I can't play any music on my playlists. I have five playlists and when I click on them (Android) it says "Let's start building your playlist" but I have ten hours' worth of songs on my biggest playlist. I can see my songs in my playlist on computer S...

Casual Listener

I can't play any music on my playlists. I have five playlists and when I click on them (Android) it says "Let's start building your playlist" but I have ten hours' worth of songs on my biggest playli...

ibor

Visitor

27081 Views

8 replies

0 likes

  • 27081 Views
  • 8 replies
  • 0 likes

Superuser Contribution Crashing on Android - display says there is a "bug"

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache. I cleared cache and now it won't open at all.I am loathe to uninstall as will wipe all my downloaded songs PlanPremiumCoun...

Visitor

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache.  I cleared cache and now it won't open at all. I am loathe to un...

Vasil

Moderator

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

Deleting no longer wanted playlists, podcasts . How do I do this please.?

PlanPremiumCountryN.Z. Device Samsung Operating System Android My Question or IssueHow do I delete unused no longer wanted folders or music, podcasts

Visitor

Plan Premium Country N.Z.   Device  Samsung  Operating System  Android    My Question or Issue How do I delete unused no longer wanted folders or music, podca...

RayyW0

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas pulando sozinha, as vezes a música nem começa e já muda

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica Translation: The music changes on its own; sometimes I go back to where it was, and then it changes again, not even giving me ...

Visitor

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica   Translation:  The music changes on its own; sometimes I go...

Joan

Moderator

13097 Views

3 replies

1 likes

  • 13097 Views
  • 3 replies
  • 1 likes

Can't join a jam

I've click the invitation link but don't know why its not working

Visitor

I've click the invitation link but don't know why its not working

ribezaz

Spotify Star

8398 Views

3 replies

1 likes

  • 8398 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have set a replacement account as daughter forgot log in but not recognis

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination.Can I either get her old account back for her which had...

Casual Listener

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination. Ca...

Joan

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution app keeps crashing before opening

PlanPremium FamilyCountrySlovakiaDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI am a spotify alpha tester, so I count with stuff like this happening, however this has been an issue for me for almost 3 days. Whenever i try to ...

Casual Listener

Plan Premium Family Country Slovakia Device Nothing Phone (1) Operating System Android 14   My Question or Issue I am a spotify alpha tester, so I count with stuff like this happening,...

nj38

Casual Listener

10261 Views

9 replies

2 likes

  • 10261 Views
  • 9 replies
  • 2 likes

Solved!! Playlists and Albums won't load - Samsung A3

PlanPremiumCountryUKDeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueWhenever I try to view a playlist or album I get a perpetual green loading icon. I can play and pause fine (but only the last played list, because when I try...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue Whenever I try to view a playlist or album I get a perpetual green loading icon. ...

CryticalAce

Spotify Star

1214 Views

6 replies

1 likes

  • 1214 Views
  • 6 replies
  • 1 likes

Superuser Contribution Unable to play

I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix.I Uninstaller the app and reinstalled it using my email and password. My playlist is missing. Do I still have an active ac...

Visitor

I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix. I Uninstaller the app and reinstalled it using my email and password....

Novy

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify stops playing when on WiFi

PlanPremiumCountryGermanyDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or Issue: I have very weird sudden stops of playback on Spotify Android. These happen only when I play on WiFi. At some point spotify starts playing the first 6-10 second...

Regular

Plan Premium Country Germany Device Moto G5 Operating System Android 8.1.0   My Question or Issue:   I have very weird sudden stops of playback on Spotify Android. These happen o...

Kata5

Newbie

9208 Views

21 replies

4 likes

  • 9208 Views
  • 21 replies
  • 4 likes

Superuser Contribution App wont open on Android since v9.0.24.601

PlanFree/PremiumCountryUnited Kingdom DeviceOnePlus 10TOperating SystemAndroid My Question or IssueSince an update 3 days ago Spotify won't open on my phone. Restarted the phone, force quit Spotify and reinstalled Spotify, same issue

Visitor

Plan Free/Premium Country United Kingdom  Device OnePlus 10T Operating System Android   My Question or Issue Since an update 3 days ago Spotify won't open on my phone. Restarted t...

Ivelina

Moderator

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Control panel on Google Maps open Spotify app instead of old panel

It's been a while now, since I've moved to a new Samsung Galaxy S24 Ultra, the Spotify controls, the one at the very bottom during Google Maps use, doesn't open as it used to showing the album and controls, instead it opens Spotify app instead, which...

Regular

It's been a while now, since I've moved to a new Samsung Galaxy S24 Ultra, the Spotify controls, the one at the very bottom during Google Maps use, doesn't open as it used to showing the album and co...

Woushka

Newbie

10372 Views

16 replies

1 likes

  • 10372 Views
  • 16 replies
  • 1 likes