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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...
Plan: FamilyCountry: SwedenDevice: Sonos Arc Hi. I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music playing (next song, volume control) EXCEPT to START playing music on spo...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8My Question or IssueHi,I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wondering how much battery it will use up a day?Thanks!
Bonjour je suis un abonnement premium de SpotifyLorsque je télécharge des albums ( environ 1 000 chansons en tout) ils sont conservés en mode hors connexion mais au bout de quelques jours sans que j'ai accès à la wifi les téléchargements disparaissen...
PlanPremiumCountryKenyaDevice(Samsung Galaxy S20 FE, Android TV, Windows Desktop)Operating System(iOS 10, Android.) Whenever I'm listening yo music, especially on Android TV, and sometimes on my phone, the music will repeatedly pause and unpause. It'...
PlanPremiumCountryIsraelDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid My Question or IssueHey there,I have a very serious issue that need to be fixed ASAPwhen I'm playing music through spotify on other device (that is not my phone)spotify ...
PlanPremiumCountryUnited KingdomDeviceOneplus 5tOperating SystemAndroid 10 My Question or IssueWhen I'm in the Spotify app looking at (for example) a playlist, if I switch to another app then come back to Spotify a few mins later, it will briefly sho...
PlanPremiumCountrySwedenDeviceNvidia shield tvOperating SystemAndroid My Question or IssueWhen casting to a group of speakers, all work fine except from nvidia shield (android tv), which lags. If only casting to the nvidia shield (android tv), the so...
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy NoteOperating SystemAndroid Lollipop Help! Previously, the "Add To Home Screen" was working fine on my phone after I download the full album. Now there are some albums going to my Home Screen and some...
PlanPremiumCountryUSDeviceS10e My Question or IssueMy Spotify Wrapped appeared this morning, but had a connection issue so I closed it, and when I reopened the app I can't access again. I saw another similar post from last year but the solutions didn...
PlanPremiumCountryGermanyDeviceSamsung Galaxy Tab S7+Operating SystemAndroid 12 My Question or IssueWhen viewing a video podcast in the app on my tablet, I cannot put it in full screen mode while in landscape orientation. Horizontally, the video only...
My Question or IssueI cannot add Spotifyto the Bose Soundtouch app as when I go to log in I get this message below:For your account security, logging in to Facebook from an embedded browser is disabled. To continue, download and log in to the Faceboo...
PlanPremiumCountryAustriaDevice(Huawei P20 Lite)Operating System(Windows 10) My Question or Issue:Hey, so I wanted to report a user for doing fake streams and stuff in his playlist, so I clicked on report, then typed in my email adress, copied the ve...
PlanPremiumCountryUSADeviceMoto g powerOperating SystemAndroid 10 My Question or IssueWhen Wrapped 2020 initially came out, my phone had issues displaying it, and it either skipped through all the slides or simply crashed the app. I've just recently ...
For the past 4 months or so, when I use spotify offline say in my car bluetooth or when I'm walking, the current downloaded song I'm on won't play. I press play and it shows as playing but it won't work and the bar that shows the length of the song d...
Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and everywhere else I could think of. I'm using Android 12 ...
Hey there folks, Here are a few variations of Android ROM-specific steps to change some settings of your Android device to enable a smooth Wrapped experience. If you know the steps for other Android devices and/or versions that are not included here,...
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I did a search, and Spotify claims this has been implemented, but it doesn’t show up. There needs to be a way to clear the entire play queue. Tried a clean install, and still doesn’t show up. Come on Spotify, if its implemented, roll it out to everyo...
I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in the phone is not recognized by Spotify, and all dow...
PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...