Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and in, restarted my computer, emptied the cache, rein...
I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and...
Moderator
681 Views
2 replies
0 likes
PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...
Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...
Moderator
834 Views
4 replies
1 likes
PlanFree/PremiumCountryGermany, but I think the problem is globally. DeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI just recognized that playlist links direct into the Spotify app do not work anymore.They just lead to ...
Plan Free/Premium Country Germany, but I think the problem is globally. Device Samsung Galaxy S23 Ultra Operating System Android 14 My Question or Issue I just recognized tha...
Moderator
2126 Views
6 replies
1 likes
Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparecen los íconos.
Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparece...
Moderator
1163 Views
4 replies
1 likes
In the 'Sound Capsule,' there's the option 'Time listened,' and one of the data points is the playlist 'Listen to your (month) vibes.' But it seems that even if you change the month, it remains the same. It's probably based on the current month, not ...
In the 'Sound Capsule,' there's the option 'Time listened,' and one of the data points is the playlist 'Listen to your (month) vibes.' But it seems that even if you change the month, it remains the s...
Moderator
1130 Views
1 replies
0 likes
I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it
I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it
Moderator
415 Views
1 replies
0 likes
I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10
I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10
Visitor
715 Views
2 replies
0 likes
while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing (-) then it will play the next song.
while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing ...
Moderator
2288 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android sue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android sue
Spotify Legend
512 Views
1 replies
0 likes
Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, like, audio quality, etc. As soon as I change back to ...
Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, lik...
Spotify Legend
710 Views
1 replies
0 likes
I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.
I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.
Spotify Star
423 Views
1 replies
0 likes
i can play podcasts but not through my library, error message is Spotify is currently set to offline.
i can play podcasts but not through my library, error message is Spotify is currently set to offline.
Casual Listener
2572 Views
2 replies
0 likes
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...
Casual Listener
3446 Views
14 replies
2 likes
I have not played any kind of video or audio so that the music get stoped and I reinstall it many times but stills same problem
I have not played any kind of video or audio so that the music get stoped and I reinstall it many times but stills same problem
Visitor
8549 Views
2 replies
1 likes
PlanFreeCountryUSDevicemotorola phone and lenevo computer My Question or Issuewhen I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm playing music on my phone, it says i have 31 hours. I only have a few hi...
Plan Free Country US Device motorola phone and lenevo computer My Question or Issue when I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm ...
Moderator
917 Views
3 replies
0 likes
PlanPremiumCountryCzech RepublicDevicePixel 8 ProOperating SystemAndroid 14Spotify version8.9.40.509 My Question or IssueI have a Problem with Spotify Connect, I recently switched to Google Pixel 8 Pro and if I start listening to music with my Denon ...
Plan Premium Country Czech Republic Device Pixel 8 Pro Operating System Android 14 Spotify version 8.9.40.509 My Question or Issue I have a Problem with Spotify Connect, I recently...
Moderator
681 Views
3 replies
0 likes
PlanPremiumCountry DeviceRealme 10Operating SystemAndroid 13 My Question or IssueI had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play/pause button was pressed, Spotify app started and music played.Unfortunately, th...
Plan Premium Country Device Realme 10 Operating System Android 13 My Question or Issue I had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play...
Not applicable
796 Views
2 replies
0 likes
Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force stopping the app and turning off lock screen widget...
Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force ...
Visitor
813 Views
4 replies
0 likes
On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop they still exist. On Android, I can only find them on ...
On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop the...
Casual Listener
413 Views
2 replies
0 likes
PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...
Plan Premium Country Geany Device Zenfone 10 Operating System Android My Question or Issue Hello, when I'm connected to mobile data Spotify isn't ...
Moderator
1532 Views
9 replies
1 likes
