Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117949 Views

27 replies

4 likes

  • 117949 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237346 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237346 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598094 Views

79 replies

3 likes

  • 598094 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490712 Views

581 replies

42 likes

Account
Free
  • 490712 Views
  • 581 replies
  • 42 likes

Superuser Contribution Library won't shuffle recently played albums to the top and I can't add new songs to playlist

PlanPremium Student CountryNigeria DeviceTecno Pop 5 proOperating SystemAndroid 11 My Question or IssueWhen I play a song from an album or playlist, the album doesn't go to the top of the library, it stays down where it is and previously streamed son...

Casual Listener

  Plan Premium Student  Country Nigeria  Device Tecno Pop 5 pro Operating System Android 11   My Question or Issue When I play a song from an album or playlist, the alb...

Yordan

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos do not play when connected to Bluetooth

PlanPremiumCountry New ZelandDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssuePlaylist videos work fine when I have my headphones plugged into my device or I'm listening via the devices inbuilt speaker. However when I am conne...

Regular

Plan Premium Country  New Zeland Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue Playlist videos work fine when I have my headphones plugged in...

Emsaitis

Newbie

32568 Views

48 replies

8 likes

  • 32568 Views
  • 48 replies
  • 8 likes

Solved!!Superuser Contribution downloading issues

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or Issuefor some reason i cant download songs and i dont know why?i pressed the download button half an hour ago and there are still no downloaded music in ...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue for some reason i cant download songs and i dont know why? i pr...

Maylze

Visitor

3415 Views

4 replies

0 likes

  • 3415 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

Casual Listener

Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...

AlexHalex

Casual Listener

152508 Views

260 replies

81 likes

car mode
settings
  • 152508 Views
  • 260 replies
  • 81 likes

Solved!!Superuser Contribution There is a horizontal line dividing in a playlist

PlanPremiumCountryAndroid My Question or IssueThere is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the tracks are below the line. This horizontal line appears in only one of my playlist and ...

Casual Listener

  Plan Premium Country Android    My Question or Issue There is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the track...

Neo7771

Casual Listener

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs pause on Android Auto

PlanPremiumCountryUSDevicePixel 8, Pixel 7, Pixel 7aOperating SystemAndroid 13 and Android 14 My Question or IssueWhen requesting music from Spotify using Android Auto in a 2022 Toyota 4Runner with the Entune 2.0 factory head unit, Spotify pauses the...

Regular

Plan Premium Country US Device Pixel 8, Pixel 7, Pixel 7a Operating System Android 13 and Android 14   My Question or Issue When requesting music from Spotify using Android Auto in a 2...

bx_T-Rex

Casual Listener

11523 Views

23 replies

1 likes

android auto
Toyota
  • 11523 Views
  • 23 replies
  • 1 likes

Why is Spotify all of a sudden requiring me to log in every single day!?

Plan - Paid subscriptionCountry - USADevice - Samsung Galaxy 7Operating System - Android Oreo My Question or IssueFor the last month or so, Spotify no longer remembers my log in information. So everytime I want to listen to Spotify, it makes me log i...

Newbie

Plan - Paid subscription Country - USA Device - Samsung Galaxy 7 Operating System - Android Oreo   My Question or Issue For the last month or so, Spotify no longer...

Mendoza3

Visitor

3902 Views

2 replies

0 likes

  • 3902 Views
  • 2 replies
  • 0 likes

I am not using an Alexa to play music and on a playlist it ads random songs

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Spotify fix this pls I just got premium and it's the ...

Visitor

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Sp...

Jose_M

Spotify Star

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect, volume slider disabled

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...

Roadie

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Ga...

Yirmeyahu717

Newbie

20966 Views

19 replies

3 likes

  • 20966 Views
  • 19 replies
  • 3 likes

Superuser Contribution Not allowing equlizer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Up Next" or Queue Not Matching List of Songs In Radios

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid v11.0, One UI v3.1 My Question or IssueRadios used to have a queue that played the songs in the list in order. While "Liked Songs" and other playlists keep the qu...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy S21 Ultra 5G Operating System Android v11.0, One UI v3.1   My Question or Issue Radios used to have a queue that played...

nazar-pc

Newbie

6791 Views

17 replies

5 likes

Android
android 11
Queue Problems
Up next
  • 6791 Views
  • 17 replies
  • 5 likes

Superuser Contribution Rewind & Fast Forward Disabled on Lock Screen

PlanFreeCountryUSADeviceSamsung Galaxy A71 5GOperating SystemAndroid 11Hello!As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but I cannot rewind or fast forward.I've already tried:Clear cache / storag...

Music Fan

Plan Free Country USA Device Samsung Galaxy A71 5G Operating System Android 11 Hello! As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but ...

Evil_Noah

Casual Listener

25039 Views

62 replies

5 likes

Other
  • 25039 Views
  • 62 replies
  • 5 likes

Superuser Contribution Deletion of app data.

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not get transfered to my sd card.

Casual Listener

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not...

MihailY

Moderator

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not loading on my Android TV

PlanPremiumCountryCyprusDeviceSony Android TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is failing to load on my TV, it was fine on Sunday 4th May, but on Monday it wouldn't load, and it won't load today eithe...

Regular

Plan Premium Country Cyprus Device Sony Android TV Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is failing to load on my TV, it was fine...

ian_whitehead-cy

Regular

2753 Views

7 replies

0 likes

  • 2753 Views
  • 7 replies
  • 0 likes

Superuser Contribution Instagram Fade effect

When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has changed. Please help

Casual Listener

When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has change...

Yordan

Moderator

911 Views

3 replies

0 likes

  • 911 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify identifying my phone as a tablet

PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueThe Spotify app on my phone says that I'm on a tablet. Because of this I can't see the Canvas feature. Reinstalling the app didn't resolve this.

Newbie

Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue The Spotify app on my phone says that I'm on a tablet. Because of this I can't see th...

Ambient_dice13

Visitor

5488 Views

7 replies

6 likes

  • 5488 Views
  • 7 replies
  • 6 likes

Solved!!Superuser Contribution Create playlist from recent plays

PlanPremiumCountryMalaysia DeviceOppo Reno 8T 5GOperating SystemAndroid 14 My Question or IssueHow do I select songs in my recent plays and directly put it on a playlist without adding a song at a time?

Regular

Plan Premium Country Malaysia  Device Oppo Reno 8T 5G Operating System Android 14   My Question or Issue How do I select songs in my recent plays and directly put it on a playlist...

hbrowser

Newbie

11646 Views

2 replies

2 likes

  • 11646 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bug Report: play queue being overridden when casting, can't play songs that aren't on queue

PlanPremiumCountryUnited KingdomDeviceOnePlus 8T, Nest Mini, Nest Hub (Second gen)Operating SystemAndroid 14 My Question or IssueWhen casting to my Google Home devices, Spotify will not play tracks from my Metal Mix playlist when selected. While cast...

Newbie

Plan Premium Country United Kingdom Device OnePlus 8T, Nest Mini, Nest Hub (Second gen) Operating System Android 14   My Question or Issue When casting to my Google Home devices, Spoti...

Dessi

Moderator

810 Views

1 replies

2 likes

  • 810 Views
  • 1 replies
  • 2 likes