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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106444 Views

26 replies

3 likes

  • 106444 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215830 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215830 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569023 Views

78 replies

3 likes

  • 569023 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469405 Views

577 replies

40 likes

Account
Free
  • 469405 Views
  • 577 replies
  • 40 likes

Solved!! After updating to Android 15 pixel watch no longer controls phone volume in Spotify app

Plan PremiumCountry USADevice Pixel 9 Pro, Pixel WatchOperating System Android 15 My Issue Before updating to Android 15 I was able to control the volume of my Pixel phone from my Pixel watch in the Spotify app. This is very handy e.g. when running a...

Casual Listener

Plan Premium Country USA Device Pixel 9 Pro, Pixel Watch Operating System Android 15   My Issue   Before updating to Android 15 I was able to control the volume of my Pixel...

brktime

Casual Listener

1881 Views

1 replies

0 likes

  • 1881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very slow response from app

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

Visitor

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

dogg4

Visitor

20570 Views

7 replies

7 likes

  • 20570 Views
  • 7 replies
  • 7 likes

bug

my phone is infinix note 30 pro My Question or Issueno sound when i skip the song,its a bug

Visitor

my phone is infinix note 30 pro   My Question or Issue no sound when i skip the song,its a bug

Amay

Spotify Star

516 Views

1 replies

0 likes

Possible Bug
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is there no Driving Mode view in Android like there is for iPhone?

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings of the app there is no option to enable a car mode t...

Regular

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings o...

Jimbodiah

Visitor

11726 Views

9 replies

1 likes

  • 11726 Views
  • 9 replies
  • 1 likes

Solved!! Premium subscription with Ads!

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem to connect automatically like it used to? I try to ...

Newbie

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem ...

pun10tial

Roadie

1555 Views

1 replies

0 likes

  • 1555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanFreeCountryGermanyDevicemotorola edge 40Operating Systemandroid?My Question or IssueI don't have Premium. I got a week or so for free (thx btw) but now this week is over. The problem is that shuffle is still aktive. It shouldn't because it's a Pr...

Visitor

Plan Free Country Germany Device motorola edge 40 Operating System android? My Question or Issue I don't have Premium. I got a week or so for free (thx btw) but now this week is over. The pr...

Joan

Moderator

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

Casual Listener

  Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

EggoDaytona

Casual Listener

9675 Views

13 replies

1 likes

  • 9675 Views
  • 13 replies
  • 1 likes

Superuser Contribution las letras de las canciones se ven muy grandes, ya no se ven como antes

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Visitor

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Leo_mo

Newbie

1287 Views

2 replies

2 likes

  • 1287 Views
  • 2 replies
  • 2 likes

Superuser Contribution Popping sound when streaming SPOTIFY on the Google Nest Speakers

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience! Is Spotify aware of this? Is it a Spotify or Google problem? Thanks---2 AUDIO files that ...

Composer

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience!   Is Spotify aware of this? Is ...

arnemiguel

Casual Listener

9484 Views

23 replies

1 likes

  • 9484 Views
  • 23 replies
  • 1 likes

Superuser Contribution [Podcasts] New Episodes feed is broken

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen. It will reset after several minutes, but every tim...

Casual Listener

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen....

Eni

Moderator

30100 Views

121 replies

16 likes

Other
  • 30100 Views
  • 121 replies
  • 16 likes

Superuser Contribution My phone started playing music by itself In the middle of the night

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recents on Spotify and it had a bunch of songs going bac...

Visitor

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recen...

Novy

Moderator

2011 Views

1 replies

0 likes

  • 2011 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not login to my account though android app

PlanPremiumCountryhongkong Deviceredminote11tproOperating System Android My Question or IssueI have tried so many times and still can't login to my account and i have tried change my password still cant login

Casual Listener

  Plan Premium Country hongkong   Device redminote11tpro Operating System  Android   My Question or Issue I have tried so many times and still can't login to my accoun...

Ivelina

Moderator

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommended Songs Issue

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can find. It plays my liked songs playlist in the correct...

Newbie

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can fi...

Vasil

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Delete Single items from queue

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the New UI also PlanPremiumCountry DeviceSony Xperia 1 V...

Newbie

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the N...

ribezaz

Spotify Star

620 Views

1 replies

1 likes

queue
  • 620 Views
  • 1 replies
  • 1 likes

Superuser Contribution only 50% of favorite songs are active when offline using spotify premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast queue changed or cleared

PlanPremiumCountryUnited States DeviceSamsung Galaxy s23Operating SystemAndroid 14Spotify Version8.9.38.494 My IssueIt's a two part issue, but both parts seem to be linked to opening the app while connected to bluetooth.When listening to a podcasts b...

Gig Goer

Plan Premium Country United States   Device Samsung Galaxy s23 Operating System Android 14 Spotify Version 8.9.38.494   My Issue It's a two part issue, but both parts seem to b...

Funkle

Visitor

2624 Views

5 replies

1 likes

  • 2624 Views
  • 5 replies
  • 1 likes

Not playing songs on a few albums

Listening to a artist and there songs are skipping for some reason .PlanFree/PremiumCountry DeviceSamsung galaxy s25 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Listening to a artist and there songs are skipping for some reason . Plan Free/Premium Country   Device Samsung galaxy s25 ultra Operating System (iOS 10, Android Oreo, Windows 10,e...

RayyW0

Spotify Star

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Music

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jose_M

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Split-Screen Support Missing on Android

Hello Spotify Support Team,I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it seems to be disabled.I often use split-screen to multi...

Newbie

Hello Spotify Support Team, I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it...

svendllavendel

Casual Listener

6093 Views

11 replies

6 likes

  • 6093 Views
  • 11 replies
  • 6 likes