Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid Oreo My Question or IssueIf I click on the button to hide a track in a made for you playlist like Discover Weekly or Release Radar, the track keeps playing instead of advancing to the next ...
Plan: Premium (Duo)Country: Denmark Device: Xiaomi Mi 9Operating System: MIUI Global 12.5.1 Stable My Question or IssueSpotify app cannot connect to devices via WiFi. Possible to choose device to connect to, but does gets hung trying to until time ou...
PlanPremiumCountryIndia DeviceRedmi Note 7 Pro My Question or IssueI keep getting 'No Internet connection available' on my Android whenever I connect to Wifi. It is working perfectly fine on Mobile Data. If I am using App on Windows or PS, it is work...
Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.
How do you change the order that your playlists appear on the app/web player? In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize the order in which your own playlists appear, only choose betw...
PlanFree/PremiumCountry:Azerbaijan Device:Samsung galaxy A71Operating System:Android 11 My Question or Issue:I can't acces to the spotify's "today top fans" or other storylike things on my Spotify.How can I access them
PlanFreeCountryThailandDevicevivo Y53Operating SystemAndroid 6.0.1 My Question or IssueAs the subject said, I cannot enable the lock screen.
PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 13App version 8.7.66.534My Question or IssueStep to reproduce1. Open App2. Tap banner for "playlist made for you" (or just start the mini-app)3. start progressing through setup, at the colo...
PlanPremium CountryUSA DeviceMoto e Operating SystemAndroid Spotify Version8.7.66.532 My Question or IssueAdded local files to Spotify last week. Everything worked fine. I could both add to playlists and add to queue. Now I can't do either for one of...
PlanPremiumCountryUSADeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI frequently share music with my friends via text. I used to about a year or so ago receive a preview thumbnail of the track shared or when I share ...
PlanPremiumDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueWhen navigating to Library -> Playlists on my watch, folders are not listed and it is therefore impossible to navigate to any playlists that are in those folders when ...
PlanPremiumCountryGermanyDeviceGoogle Nest Hub 2. Generation, newest versionOperating SystemAndroid My Question or IssueTo fall asleep, I listen to podcasts via Spotify on my Google NestHub. For about two months now, I've had the problem that the scr...
PlanPremiumCountryUSADeviceSamsung Note 20 Ultra and Samsung Tab S7+Operating SystemAndroid 11 This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mostly songs off of Spotify with some local files mixed in. Whether I'm strea...
Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted.It only happens on my pixel 6a phone, using spotify and my Bluetooth philips TAT2206 headphones.I ...
Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my phone. I've reinstalled spotify, changed all the op...
PlanPremiumCountryUK DevicePixel 5Operating SystemAndroid 13 (including September 2022 security update)Spotify app version8.7.68.568 (latest at time of posting)My Question or IssueIt is not possible to rename a Spotify Blend on the Android app (the f...
Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at first. after a few songs it always starts stutteri...
I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.
Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version through playstore i noticed how slow my downloads h...
I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fix this problem. It was only when I researched this ...