Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121883 Views

27 replies

4 likes

  • 121883 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

245380 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 245380 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606966 Views

79 replies

3 likes

  • 606966 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

503753 Views

581 replies

42 likes

Account
Free
  • 503753 Views
  • 581 replies
  • 42 likes

Listen music through Google Assistant is unreliable: no autoplay or silence

PlanPremiumCountryItaly DeviceSony Xperia X Compact and Xiaomi Redmi Note 10 PROOperating SystemAndroid 8 and Android 13Connectionalways on Wi-Fi, with a strong signal strenght: 1300 Mb/s Description of the issues:I listen music from the smartphones ...

Newbie

Plan Premium Country Italy   Device Sony Xperia X Compact and Xiaomi Redmi Note 10 PRO Operating System Android 8 and Android 13 Connection always on Wi-Fi, with a strong signal streng...

Mister_Diamond

Music Fan

2092 Views

2 replies

0 likes

  • 2092 Views
  • 2 replies
  • 0 likes

Superuser Contribution Device Broadcast Status - greyed out and throws "this setting is loading" error

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device. There's now 3 responses on X reporting the same thing - but until they report it th...

Casual Listener

Been battling with support all day and despite trying 2 accounts (1 of which is their test account), 2 devices and 4 android versions, they're adamant it's my device.   There's now 3 responses...

Dessi

Moderator

9023 Views

21 replies

9 likes

  • 9023 Views
  • 21 replies
  • 9 likes

Superuser Contribution No edit playlist or shuffle button

PlanFreeCountryUSADeviceAndroid phoneOperating SystemSamsung??? Spotify app???? My Question or IssueThere is no edit playlist or shuffle button for me. They both only show up on other devices, which I can't use anymore because the charger for those b...

Casual Listener

Plan Free Country USA Device Android phone Operating System Samsung??? Spotify app????   My Question or Issue There is no edit playlist or shuffle button for me. They both only show u...

Yordan

Moderator

1282 Views

3 replies

0 likes

  • 1282 Views
  • 3 replies
  • 0 likes

So I use Spotify lite and it doesn't load songs despite a good connection

It says this took too long check ur internet connection despite me having a very fast network

Visitor

It says this took too long check ur internet connection despite me having a very fast network

Bittencourt

Spotify Star

3751 Views

1 replies

2 likes

  • 3751 Views
  • 1 replies
  • 2 likes

Superuser Contribution Andriod app running unbearably slowly

PlanPremiumCountryUSADeviceSamsung Galaxy S25 Ultra My Question or IssueThe other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however, spotify has been almost unusable. All apps run fine on the device and m...

Newbie

Plan Premium Country USA Device Samsung Galaxy S25 Ultra   My Question or Issue The other week I had to upgrade from my S22 Ultra, so I went with the S25 ultra. Since I switched however,...

Ivelina

Moderator

1324 Views

1 replies

0 likes

  • 1324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library won't shuffle recently played albums to the top and I can't add new songs to playlist

PlanPremium Student CountryNigeria DeviceTecno Pop 5 proOperating SystemAndroid 11 My Question or IssueWhen I play a song from an album or playlist, the album doesn't go to the top of the library, it stays down where it is and previously streamed son...

Casual Listener

  Plan Premium Student  Country Nigeria  Device Tecno Pop 5 pro Operating System Android 11   My Question or Issue When I play a song from an album or playlist, the alb...

Yordan

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos do not play when connected to Bluetooth

PlanPremiumCountry New ZelandDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssuePlaylist videos work fine when I have my headphones plugged into my device or I'm listening via the devices inbuilt speaker. However when I am conne...

Regular

Plan Premium Country  New Zeland Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue Playlist videos work fine when I have my headphones plugged in...

Emsaitis

Newbie

32864 Views

48 replies

8 likes

  • 32864 Views
  • 48 replies
  • 8 likes

Solved!!Superuser Contribution downloading issues

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or Issuefor some reason i cant download songs and i dont know why?i pressed the download button half an hour ago and there are still no downloaded music in ...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue for some reason i cant download songs and i dont know why? i pr...

Maylze

Visitor

3442 Views

4 replies

0 likes

  • 3442 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

Casual Listener

Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...

AlexHalex

Casual Listener

153362 Views

260 replies

81 likes

car mode
settings
  • 153362 Views
  • 260 replies
  • 81 likes

Solved!!Superuser Contribution There is a horizontal line dividing in a playlist

PlanPremiumCountryAndroid My Question or IssueThere is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the tracks are below the line. This horizontal line appears in only one of my playlist and ...

Casual Listener

  Plan Premium Country Android    My Question or Issue There is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the track...

Neo7771

Casual Listener

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs pause on Android Auto

PlanPremiumCountryUSDevicePixel 8, Pixel 7, Pixel 7aOperating SystemAndroid 13 and Android 14 My Question or IssueWhen requesting music from Spotify using Android Auto in a 2022 Toyota 4Runner with the Entune 2.0 factory head unit, Spotify pauses the...

Regular

Plan Premium Country US Device Pixel 8, Pixel 7, Pixel 7a Operating System Android 13 and Android 14   My Question or Issue When requesting music from Spotify using Android Auto in a 2...

bx_T-Rex

Casual Listener

11812 Views

23 replies

1 likes

android auto
Toyota
  • 11812 Views
  • 23 replies
  • 1 likes

Why is Spotify all of a sudden requiring me to log in every single day!?

Plan - Paid subscriptionCountry - USADevice - Samsung Galaxy 7Operating System - Android Oreo My Question or IssueFor the last month or so, Spotify no longer remembers my log in information. So everytime I want to listen to Spotify, it makes me log i...

Newbie

Plan - Paid subscription Country - USA Device - Samsung Galaxy 7 Operating System - Android Oreo   My Question or Issue For the last month or so, Spotify no longer...

Mendoza3

Visitor

3940 Views

2 replies

0 likes

  • 3940 Views
  • 2 replies
  • 0 likes

I am not using an Alexa to play music and on a playlist it ads random songs

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Spotify fix this pls I just got premium and it's the ...

Visitor

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Sp...

Jose_M

Spotify Star

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect, volume slider disabled

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...

Roadie

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Ga...

Yirmeyahu717

Newbie

21090 Views

19 replies

3 likes

  • 21090 Views
  • 19 replies
  • 3 likes

Superuser Contribution Not allowing equlizer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Up Next" or Queue Not Matching List of Songs In Radios

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid v11.0, One UI v3.1 My Question or IssueRadios used to have a queue that played the songs in the list in order. While "Liked Songs" and other playlists keep the qu...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy S21 Ultra 5G Operating System Android v11.0, One UI v3.1   My Question or Issue Radios used to have a queue that played...

nazar-pc

Newbie

6897 Views

17 replies

5 likes

Android
android 11
Queue Problems
Up next
  • 6897 Views
  • 17 replies
  • 5 likes

Superuser Contribution Rewind & Fast Forward Disabled on Lock Screen

PlanFreeCountryUSADeviceSamsung Galaxy A71 5GOperating SystemAndroid 11Hello!As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but I cannot rewind or fast forward.I've already tried:Clear cache / storag...

Music Fan

Plan Free Country USA Device Samsung Galaxy A71 5G Operating System Android 11 Hello! As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but ...

Evil_Noah

Casual Listener

25355 Views

62 replies

5 likes

Other
  • 25355 Views
  • 62 replies
  • 5 likes

Superuser Contribution Deletion of app data.

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not get transfered to my sd card.

Casual Listener

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not...

MihailY

Moderator

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot select song to play in liked song playlist after filter genres

PlanPremiumCountryVietnamDeviceSamsung galaxy a52sOperating SystemAndroid 14 My Question or Issue

Regular

Plan Premium Country Vietnam Device Samsung galaxy a52s Operating System Android 14   My Question or Issue  

FrankyPham

Regular

1232 Views

7 replies

0 likes

  • 1232 Views
  • 7 replies
  • 0 likes