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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeCountryUSDevicemotorola phone and lenevo computer My Question or Issuewhen I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm playing music on my phone, it says i have 31 hours. I only have a few hi...
Plan Free Country US Device motorola phone and lenevo computer My Question or Issue when I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm ...
Moderator
919 Views
3 replies
0 likes
PlanPremiumCountryCzech RepublicDevicePixel 8 ProOperating SystemAndroid 14Spotify version8.9.40.509 My Question or IssueI have a Problem with Spotify Connect, I recently switched to Google Pixel 8 Pro and if I start listening to music with my Denon ...
Plan Premium Country Czech Republic Device Pixel 8 Pro Operating System Android 14 Spotify version 8.9.40.509 My Question or Issue I have a Problem with Spotify Connect, I recently...
Moderator
683 Views
3 replies
0 likes
PlanPremiumCountry DeviceRealme 10Operating SystemAndroid 13 My Question or IssueI had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play/pause button was pressed, Spotify app started and music played.Unfortunately, th...
Plan Premium Country Device Realme 10 Operating System Android 13 My Question or Issue I had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play...
Not applicable
802 Views
2 replies
0 likes
Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force stopping the app and turning off lock screen widget...
Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force ...
Visitor
814 Views
4 replies
0 likes
On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop they still exist. On Android, I can only find them on ...
On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop the...
Casual Listener
415 Views
2 replies
0 likes
PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...
Plan Premium Country Geany Device Zenfone 10 Operating System Android My Question or Issue Hello, when I'm connected to mobile data Spotify isn't ...
Moderator
1534 Views
9 replies
1 likes
PlanPremiumCountryGermanyDeviceZenfone 10Operating SystemAndroid 14 My IssueSince this morning, I can't access any of my playlists nor accessing any artist. I tried to play a new song of an artist I follow). I got stuck everytime in the loading scree...
Plan Premium Country Germany Device Zenfone 10 Operating System Android 14 My Issue Since this morning, I can't access any of my playlists nor accessing any artist. I tried to play a...
Casual Listener
1095 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceASUS ROG Phone 7Operating SystemAndroid 14 Build 34.1010.0820.76My Question or IssueSo I got my hands on a ROG Phone and tried to use Spotify at work using Mobile Data. When I tried to play music, it wouldn't load at al...
Plan Premium Country Germany Device ASUS ROG Phone 7 Operating System Android 14 Build 34.1010.0820.76 My Question or Issue So I got my hands on a ROG Phone and tried to use Spotify at work ...
Casual Listener
5131 Views
4 replies
0 likes
Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.
Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.
Spotify Star
428 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnePlus 8T Operating SystemAndroid 14/ OxygenOS14 My Question or IssueWhen playing my 'Liked Songs'. After the first song, the app crashes (possibly in combination with deselecting the (default on my device) Shuffle...
Plan Premium Country Netherlands Device OnePlus 8T Operating System Android 14/ OxygenOS14 My Question or Issue When playing my 'Liked Songs'. After the first song, the app c...
Moderator
572 Views
3 replies
1 likes
I have this weird thing on my OnePlus Nord 2T. Where songs will randomly appear on my always-on display. Even when I'm not listening to music. Does anyone know how to turn this off?PlanPremiumCountryUKDeviceOnePlus Nord 2TOperating SystemAndroid 14 M...
I have this weird thing on my OnePlus Nord 2T. Where songs will randomly appear on my always-on display. Even when I'm not listening to music. Does anyone know how to turn this off?...
Moderator
1120 Views
1 replies
0 likes
When connected to car spotify gets crazy, at first no matter the status of shuffle it turns it on by itself. The second matter is that sometimes the music stops playing for seconds and gets back but with the shuffle turn on again. Also when skip or p...
When connected to car spotify gets crazy, at first no matter the status of shuffle it turns it on by itself. The second matter is that sometimes the music stops playing for seconds and gets back but ...
Casual Listener
1275 Views
6 replies
0 likes
PlanPremiumCountryHongkongDeviceXiaomi MarbleOperating Systemandroid 14 My Question or IssueI cant connect to other pages. I tried switching networks，but it doesnt work.As shown in the picture, songs in the album cannot be displayed
Plan Premium Country Hongkong Device Xiaomi Marble Operating System android 14 My Question or Issue I cant connect to other pages. I tried switching networks，but it doesnt work....
Moderator
328 Views
1 replies
0 likes
I cannot change my profile pic after creating my account
I cannot change my profile pic after creating my account
Moderator
343 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...
Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13 My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...
Regular
1539 Views
10 replies
0 likes
I use Samsung and google messages. Have always had this issue.
I use Samsung and google messages. Have always had this issue.
Moderator
939 Views
11 replies
0 likes
App Version8.9.38.494PlanStudent PremiumCountryUSADeviceNokia G310 5GOperating SystemAndroid 13 My Question or IssueI do apologize in advance if this has already been addressed or fixed for most, but on my phone, the app itself will be running perfec...
App Version 8.9.38.494 Plan Student Premium Country USA Device Nokia G310 5G Operating System Android 13 My Question or Issue I do apologize in advance if this has already been add...
Spotify Legend
649 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...
Gig Goer
1447 Views
4 replies
0 likes
My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app. If you have a folder containing multiple playlists there is no option on the mobile app to shuffle threw that folder/multiple playlists. ...
My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app. If you have a folder containing multiple playlists there is no option on the mo...
Spotify Star
497 Views
1 replies
0 likes
I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I'm facing an issue with play button it is stuck Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...
Moderator
2451 Views
2 replies
0 likes
