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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850296 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850296 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16792 Views
  • 3 replies
  • 0 likes
  • 16792 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hiding a track in made for you playlist doesn't skip to next track

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid Oreo My Question or IssueIf I click on the button to hide a track in a made for you playlist like Discover Weekly or Release Radar, the track keeps playing instead of advancing to the next ...

  • Casual Listener
  • Plan Premium Country Canada Device Pixel 6 Operating System Android Oreo   My Question or Issue If I click on the button to hide a track in a made for you playlist like Discover W...
  • Yordan
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify (premium) cannot connect via WiFi

Plan: Premium (Duo)Country: Denmark Device: Xiaomi Mi 9Operating System: MIUI Global 12.5.1 Stable My Question or IssueSpotify app cannot connect to devices via WiFi. Possible to choose device to connect to, but does gets hung trying to until time ou...

  • Newbie
  • Plan: Premium (Duo) Country: Denmark Device: Xiaomi Mi 9 Operating System: MIUI Global 12.5.1 Stable   My Question or Issue Spotify app cannot connect to devices via WiFi. Possible to c...
  • Yordan
  • Moderator
  • 154 Views
  • 3 replies
  • 0 likes
  • 154 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Internet Connection Available

PlanPremiumCountryIndia DeviceRedmi Note 7 Pro My Question or IssueI keep getting 'No Internet connection available' on my Android whenever I connect to Wifi. It is working perfectly fine on Mobile Data. If I am using App on Windows or PS, it is work...

  • Casual Listener
  •   Plan Premium Country India   Device Redmi Note 7 Pro     My Question or Issue I keep getting 'No Internet connection available' on my Android whenever I connect to Wi...
  • Salander
  • Casual Listener
  • 137 Views
  • 4 replies
  • 0 likes
  • 137 Views
  • 4 replies
  • 0 likes

Superuser Contribution Settings unavailable on phone app

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.

  • Regular
  • Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and ...
  • Alex
  • Moderator
  • 3916 Views
  • 5 replies
  • 2 likes
  • 3916 Views
  • 5 replies
  • 2 likes

Superuser Contribution Change Order of Playlists

How do you change the order that your playlists appear on the app/web player? In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize the order in which your own playlists appear, only choose betw...

  • Casual Listener
  • How do you change the order that your playlists appear on the app/web player?   In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize th...
  • Alex
  • Moderator
  • 62303 Views
  • 15 replies
  • 12 likes
  • 62303 Views
  • 15 replies
  • 12 likes

Superuser Contribution I can't access to the spotify's "today top fans" or other similer storylike things.

PlanFree/PremiumCountry:Azerbaijan Device:Samsung galaxy A71Operating System:Android 11 My Question or Issue:I can't acces to the spotify's "today top fans" or other storylike things on my Spotify.How can I access them

  • Regular
  • Plan Free/Premium Country:Azerbaijan   Device:Samsung galaxy A71 Operating System:Android 11     My Question or Issue:I can't acces to the spotify's "today top fans" or other s...
  • zelledelosreyes
  • Newbie
  • 11737 Views
  • 22 replies
  • 0 likes
  • 11737 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution How to enable Lock Screen widget?

PlanFreeCountryThailandDevicevivo Y53Operating SystemAndroid 6.0.1 My Question or IssueAs the subject said, I cannot enable the lock screen.

  • Casual Listener
  •   Plan Free Country Thailand Device vivo Y53 Operating System Android 6.0.1   My Question or Issue As the subject said, I cannot enable the lock screen.
  • OscarDC
  • Moderator
  • 28787 Views
  • 4 replies
  • 0 likes
  • 28787 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist made for you background music keep playing

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 13App version 8.7.66.534My Question or IssueStep to reproduce1. Open App2. Tap banner for "playlist made for you" (or just start the mini-app)3. start progressing through setup, at the colo...

  • Newbie
  • Plan Premium Country Canada Device Pixel 6 Operating System Android 13 App version 8.7.66.534 My Question or Issue Step to reproduce 1. Open App 2. Tap banner for "playlist made for you" ...
  • OscarDC
  • Moderator
  • 107 Views
  • 1 replies
  • 1 likes
  • 107 Views
  • 1 replies
  • 1 likes

Superuser Contribution Add to queue button disappeared

PlanPremium CountryUSA DeviceMoto e Operating SystemAndroid Spotify Version8.7.66.532 My Question or IssueAdded local files to Spotify last week. Everything worked fine. I could both add to playlists and add to queue. Now I can't do either for one of...

  • Casual Listener
  • Plan Premium   Country USA   Device Moto e   Operating System Android   Spotify Version 8.7.66.532   My Question or Issue Added local files to Spotify last we...
  • Dian
  • Moderator
  • 178 Views
  • 3 replies
  • 0 likes
  • 178 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sharing Music Via Text

PlanPremiumCountryUSADeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI frequently share music with my friends via text. I used to about a year or so ago receive a preview thumbnail of the track shared or when I share ...

  • Regular
  •   Plan Premium Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I frequently share music with my friends via text. I used to abo...
  • Dian
  • Moderator
  • 113 Views
  • 3 replies
  • 0 likes
  • 113 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Wear OS] Library -> Playlists only shows Playlists, but no Folders

PlanPremiumDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueWhen navigating to Library -> Playlists on my watch, folders are not listed and it is therefore impossible to navigate to any playlists that are in those folders when ...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy Watch 4 Operating System Wear OS   My Question or Issue When navigating to Library -> Playlists on my watch, folders are not listed and it is theref...
  • KiwiAcer
  • Casual Listener
  • 376 Views
  • 5 replies
  • 4 likes
  • 376 Views
  • 5 replies
  • 4 likes

Superuser Contribution [Nest Hub 2.Gen] Display stays on, when Podcast playing

PlanPremiumCountryGermanyDeviceGoogle Nest Hub 2. Generation, newest versionOperating SystemAndroid My Question or IssueTo fall asleep, I listen to podcasts via Spotify on my Google NestHub. For about two months now, I've had the problem that the scr...

  • Regular
  • Plan Premium Country Germany Device Google Nest Hub 2. Generation, newest version Operating System Android   My Question or Issue To fall asleep, I listen to podcasts via Spotify on my...
  • AlejaR
  • Moderator
  • 1241 Views
  • 15 replies
  • 2 likes
  • 1241 Views
  • 15 replies
  • 2 likes

Superuser Contribution Playback Speed on Local Files

PlanPremiumCountryUSADeviceSamsung Note 20 Ultra and Samsung Tab S7+Operating SystemAndroid 11 This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mostly songs off of Spotify with some local files mixed in. Whether I'm strea...

  • Newbie
  • Plan Premium Country USA Device Samsung Note 20 Ultra and Samsung Tab S7+ Operating System Android 11   This happens on my Note 20 Ultra and Tab S7+. I have a few playlists that are mos...
  • Daviek
  • Newbie
  • 642 Views
  • 2 replies
  • 1 likes
  • 642 Views
  • 2 replies
  • 1 likes

Superuser Contribution Screeching/glitchy sound pixel phone

Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted.It only happens on my pixel 6a phone, using spotify and my Bluetooth philips TAT2206 headphones.I ...

  • Casual Listener
  • Im getting a screeching/glitchy sound in random places, in random songs. Once it happens its always there, like that part of the song file is corrupted. It only happens on my pixel 6a phone, using s...
  • Elena
  • Moderator
  • 201 Views
  • 7 replies
  • 0 likes
  • 201 Views
  • 7 replies
  • 0 likes

Choppy playback through wired headphones

Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my phone. I've reinstalled spotify, changed all the op...

  • Visitor
  • Whenever I lock my phone screen the music is lagging and choppy, but it plays normal when if I use my phones speaker and lock my screen. I didn't have this issue half an hour ago before I updated my ...
  • 63 Views
  • 0 replies
  • 0 likes
  • 63 Views
  • 0 replies
  • 0 likes

Can't rename Blends in Android app, but can in IOS

PlanPremiumCountryUK DevicePixel 5Operating SystemAndroid 13 (including September 2022 security update)Spotify app version8.7.68.568 (latest at time of posting)My Question or IssueIt is not possible to rename a Spotify Blend on the Android app (the f...

  • Casual Listener
  • Plan Premium Country UK  Device Pixel 5 Operating System Android 13 (including September 2022 security update) Spotify app version 8.7.68.568 (latest at time of posting) My Question or...
  • 76 Views
  • 0 replies
  • 0 likes
  • Blend
  • 76 Views
  • 0 replies
  • 0 likes

Chromecast audio and Spotify - Stuttering

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at first. after a few songs it always starts stutteri...

  • Newbie
  • Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at...
  • Qqqqqqqqqqqqqqqqqq
  • Visitor
  • 9486 Views
  • 33 replies
  • 7 likes
  • 9486 Views
  • 33 replies
  • 7 likes

Superuser Contribution Sudden volume drop.

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.

  • Visitor
  • I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.    
  • Jeremy
  • Spotify
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Very slow download

Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version through playstore i noticed how slow my downloads h...

  • Casual Listener
  • Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version ...
  • spotsanta
  • Newbie
  • 30502 Views
  • 3 replies
  • 2 likes
  • 30502 Views
  • 3 replies
  • 2 likes

Support gave up on me -ongoing SD card bug

I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fix this problem. It was only when I researched this ...

  • Casual Listener
  • I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fi...
  • 49 Views
  • 0 replies
  • 0 likes
  • 49 Views
  • 0 replies
  • 0 likes