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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375900 Views

541 replies

34 likes

Account
Free
  • 375900 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify Kids isn't on the Amazon Appstore - how do I download to my Amazon Fire Kids?

Family Plan, UKDevice Amazon Fire 8 tabletOperating System Fire OS 5.3.7.0 Is there a way to do this without downloading lots of other apk apps etc first, and will Spotify be releasing the new kids app on Amazon Appstore soon?

Visitor

Family Plan, UK Device Amazon Fire 8 tablet Operating System Fire OS 5.3.7.0   Is there a way to do this without downloading lots of other apk apps etc first, and will&nb...

iuban

Casual Listener

54548 Views

28 replies

53 likes

  • 54548 Views
  • 28 replies
  • 53 likes

Solved!!Superuser Contribution How can I sort my playlists by date added?

Hi guysI've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by date added, name, whatever.Does anyone has a solution?...

Casual Listener

Hi guys I've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by d...

Maria

Moderator

46562 Views

5 replies

2 likes

sort playlist
  • 46562 Views
  • 5 replies
  • 2 likes

Superuser Contribution Google Maps dashboard will not appear

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and re-linking many times. The instructions on the off...

Visitor

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and...

Dessi

Moderator

2356 Views

1 replies

0 likes

  • 2356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo - Plan Manager Devices

None of the below information Hi, I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've downloaded Spotify. I've signed into my Premium account but can't li...

Visitor

None of the below information  Hi,   I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've d...

Eni

Moderator

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "This track isn't available on your device" for some local files

PlanPremiumCountryUSDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueI have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ag...

Music Fan

Plan Premium Country US Device Asus Zenfone 9 Operating System Android 13   My Question or Issue I have a playlist with several hundred tracks unavailable on spotify. These local track...

Jonathan_Maack

Casual Listener

29311 Views

25 replies

2 likes

Can't download
Can't download full playlists
Can't download playlist
can't download playlists
local files
  • 29311 Views
  • 25 replies
  • 2 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Novy

Moderator

1023 Views

5 replies

0 likes

  • 1023 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't close the app!

PlanPremiumDeviceSamsungOperating SystemAndroidMy Question or IssueThe app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thing still keeps running! For instance, whenever i start a bluetoot...

Newbie

Plan Premium Device Samsung Operating System Android My Question or Issue The app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thi...

Rhonell

Visitor

1999 Views

2 replies

0 likes

  • 1999 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

Casual Listener

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

azat-Ibrahim

Casual Listener

5674 Views

8 replies

1 likes

  • 5674 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Apple Login on Android

PlanFree/PremiumCountrySouth of koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 13 My Question or IssueI want to log in to Apple on Android, but can't I?

Visitor

Plan Free/Premium Country South of korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 13   M...

Bella46

Visitor

20483 Views

2 replies

0 likes

  • 20483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep support for Android 4.3 platforms

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and even tried Spotify Lite from the playstore, but the...

Newbie

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and ...

Jamiedl

Regular

2046 Views

3 replies

1 likes

  • 2046 Views
  • 3 replies
  • 1 likes

Superuser Contribution Use Spotify on Android 4.0.1

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there is Spotify Lite, which is apparently not available ...

Newbie

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there ...

Jamiedl

Regular

5921 Views

3 replies

0 likes

  • 5921 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify closing when i launch a Game

PremiumCountryFranceDeviceXiaomi redmi 9AOperating SystemAndroid 10 My Question or IssueWhen i'm playing my playlist and launch a mobile game at loading screen spotify close by himself. Can i have some help please. Thanks

Regular

  Premium Country France Device Xiaomi redmi 9A Operating System Android 10   My Question or Issue When i'm playing my playlist and launch a mobile game at loading screen spotify ...

Cindypaulhus

Visitor

8294 Views

9 replies

0 likes

  • 8294 Views
  • 9 replies
  • 0 likes

Superuser Contribution Red "update app" prompt & unable to stream

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Visitor

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Maria

Moderator

4470 Views

16 replies

1 likes

  • 4470 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify app keeps crashing (Huawei P20 Pro)

PlanPremiumDeviceHuawey P20 ProOperating SystemAndroid Oreo My Question or Issue Like the title says, the app just keeps crashing. Already added the app to the ignored apps of battery optimization and it keeps crashing.

Newbie

Plan Premium Device Huawey P20 Pro Operating System Android Oreo   My Question or Issue  Like the title says, the app just keeps crashing. Already added the app to the ignored apps ...

realist_07

Newbie

3750 Views

8 replies

12 likes

  • 3750 Views
  • 8 replies
  • 12 likes

Superuser Contribution Song downloads on Android get stuck or are extremely slow

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652   My Question or Issue Recently song downloads on my phone hav...

Krammigs

Regular

1110 Views

6 replies

1 likes

  • 1110 Views
  • 6 replies
  • 1 likes

Superuser Contribution Why can't I delete some songs in offline backup?

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back they just don't? And then they just skip when they'r...

Newbie

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back t...

MihailY

Moderator

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I not have the karaoke feature?

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

Casual Listener

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

JezzaCrab

Casual Listener

2372 Views

5 replies

0 likes

  • 2372 Views
  • 5 replies
  • 0 likes