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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110312 Views

26 replies

3 likes

  • 110312 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222148 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222148 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578719 Views

79 replies

3 likes

  • 578719 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476818 Views

577 replies

40 likes

Account
Free
  • 476818 Views
  • 577 replies
  • 40 likes

Superuser Contribution [Podcasts] New Episodes feed is broken

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen. It will reset after several minutes, but every tim...

Casual Listener

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen....

Eni

Moderator

30566 Views

121 replies

16 likes

Other
  • 30566 Views
  • 121 replies
  • 16 likes

Superuser Contribution My phone started playing music by itself In the middle of the night

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recents on Spotify and it had a bunch of songs going bac...

Visitor

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recen...

Novy

Moderator

2045 Views

1 replies

0 likes

  • 2045 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not login to my account though android app

PlanPremiumCountryhongkong Deviceredminote11tproOperating System Android My Question or IssueI have tried so many times and still can't login to my account and i have tried change my password still cant login

Casual Listener

  Plan Premium Country hongkong   Device redminote11tpro Operating System  Android   My Question or Issue I have tried so many times and still can't login to my accoun...

Ivelina

Moderator

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommended Songs Issue

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can find. It plays my liked songs playlist in the correct...

Newbie

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can fi...

Vasil

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Delete Single items from queue

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the New UI also PlanPremiumCountry DeviceSony Xperia 1 V...

Newbie

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the N...

ribezaz

Spotify Star

625 Views

1 replies

1 likes

queue
  • 625 Views
  • 1 replies
  • 1 likes

Superuser Contribution only 50% of favorite songs are active when offline using spotify premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast queue changed or cleared

PlanPremiumCountryUnited States DeviceSamsung Galaxy s23Operating SystemAndroid 14Spotify Version8.9.38.494 My IssueIt's a two part issue, but both parts seem to be linked to opening the app while connected to bluetooth.When listening to a podcasts b...

Gig Goer

Plan Premium Country United States   Device Samsung Galaxy s23 Operating System Android 14 Spotify Version 8.9.38.494   My Issue It's a two part issue, but both parts seem to b...

Funkle

Visitor

2666 Views

5 replies

1 likes

  • 2666 Views
  • 5 replies
  • 1 likes

Not playing songs on a few albums

Listening to a artist and there songs are skipping for some reason .PlanFree/PremiumCountry DeviceSamsung galaxy s25 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Listening to a artist and there songs are skipping for some reason . Plan Free/Premium Country   Device Samsung galaxy s25 ultra Operating System (iOS 10, Android Oreo, Windows 10,e...

RayyW0

Spotify Star

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

Music

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jose_M

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Split-Screen Support Missing on Android

Hello Spotify Support Team,I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it seems to be disabled.I often use split-screen to multi...

Newbie

Hello Spotify Support Team, I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it...

svendllavendel

Casual Listener

6276 Views

11 replies

6 likes

  • 6276 Views
  • 11 replies
  • 6 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

Newbie

Plan Premium Country UK   Device Samsung S22 Operating System     My Question or Issue   We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...

Anthemosity

Visitor

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shared links doesn't work

PlanPremiumCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11BrowserChrome, Brave My Question or IssueI've seen other topics here about shared links not working and they've been closed without action, like this one for example: https://communi...

Casual Listener

Plan Premium Country Sweden Device OnePlus Nord Operating System Android 11 Browser Chrome, Brave   My Question or Issue I've seen other topics here about shared links not working an...

muwaffaq

Casual Listener

61200 Views

97 replies

21 likes

Android
Share links
  • 61200 Views
  • 97 replies
  • 21 likes

Music is not available on my device

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

Newbie

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

osornios

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

spotify takes ages to start every time I open the app

for a while now, everytime i want to open the app it takes up to like a minute for it to start up.

Newbie

for a while now, everytime i want to open the app it takes up to like a minute for it to start up.

RayyW0

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Something went wrong" on Android TV apl

PlanPremiumCountryPolandDeviceTV: Sony KE-55XH9005Operating SystemAndroid TV 10Spotify app version 1.91.8My Question or IssueCan't open the Spotify app on my Sony XH90 TV. When I'm opening the app, after few seconds main screen blinks, then "Somethin...

Casual Listener

Plan Premium Country Poland Device TV: Sony KE-55XH9005 Operating System Android TV 10 Spotify app version 1.91.8 My Question or Issue Can't open the Spotify app on my Sony XH90 TV. When I'...

thelawpl

Casual Listener

2306 Views

4 replies

0 likes

  • 2306 Views
  • 4 replies
  • 0 likes

Fix the web version.

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page.PlanFreeCountryKazDevice(Realme 14C)Operating System(Android) My Question or Issue

Visitor

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page. Plan Free Country Kaz Device (Realme 14C) Operating System (An...

MauriceMV

Spotify Star

504 Views

1 replies

1 likes

  • 504 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing buttons and icons

PlanPremiumCountrySlovakiaDeviceXiaomi Mi 11 LiteOperating SystemAndroid 12, MIUI 13.0.6 My Question or IssueThis happened to me a while ago. One day I opened the app and buttons and some icons were missing. I didn't care much because I knew where so...

Regular

Plan Premium Country Slovakia Device Xiaomi Mi 11 Lite Operating System Android 12, MIUI 13.0.6   My Question or Issue This happened to me a while ago. One day I opened the app and but...

Not applicable

21644 Views

37 replies

2 likes

  • 21644 Views
  • 37 replies
  • 2 likes

The app just closes

PlanFreeDeviceNubia Z60 UltraOperating SystemAndroid 14 Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have installed older versions and it has exactly the same problem.

Newbie

Plan Free Device Nubia Z60 Ultra Operating System Android 14   Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have install...

Amay

Spotify Star

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't click to play a song unless i search it in the searchbar first

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4AOperating SystemAndroid My Question or IssueWhen I try to click a song to play from my library, nothing happens. The app does not respond and the song does not play. When I search for the song in th...

Visitor

  Plan Premium Country United States Device Google Pixel 4A Operating System Android   My Question or Issue When I try to click a song to play from my library, nothing happens. T...

Ivelina

Moderator

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me inicia sesión

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prueba y lo mismo, ya borré el caché, reinicié y desins...

Newbie

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prue...

Yordan

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes