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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850316 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850316 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16795 Views
  • 3 replies
  • 0 likes
  • 16795 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sudden volume drop.

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.

  • Visitor
  • I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.    
  • Jeremy
  • Spotify
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Very slow download

Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version through playstore i noticed how slow my downloads h...

  • Casual Listener
  • Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version ...
  • spotsanta
  • Newbie
  • 30517 Views
  • 3 replies
  • 2 likes
  • 30517 Views
  • 3 replies
  • 2 likes

Support gave up on me -ongoing SD card bug

I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fix this problem. It was only when I researched this ...

  • Casual Listener
  • I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fi...
  • 49 Views
  • 0 replies
  • 0 likes
  • 49 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to turn off Shuffle mode as default for Google Clock and Android Auto integrations

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid O, P My Question or IssueI am on a Premium subscription and I don't understand why Google Clock keeps playing my selected playlist in Shuffle Mode. Even after I dismiss the alarm, my ...

  • Regular
  • Plan Premium Country Australia Device Samsung S8 Operating System Android O, P   My Question or Issue I am on a Premium subscription and I don't understand why Google Clock keeps playi...
  • Vasil
  • Moderator
  • 7834 Views
  • 15 replies
  • 10 likes
  • 7834 Views
  • 15 replies
  • 10 likes

Superuser Contribution Spotify Connect switches to headphones on my mobile automatically

Hi,for some reason, I have encountered this really annoying feature - as far as I know this is new. I have Spotify Connect playing on my home speakers via my android Samsung S9 and I connect put in my headset (maybe to receive or make a call), Spotif...

  • Newbie
  • Hi, for some reason, I have encountered this really annoying feature - as far as I know this is new.   I have Spotify Connect playing on my home speakers via my android Samsung S9 and I conne...
  • bhagavantu
  • Newbie
  • 1034 Views
  • 6 replies
  • 15 likes
  • 1034 Views
  • 6 replies
  • 15 likes

Superuser Contribution Spotify Lite

The shuffle button and popular song are not showing up in the artist pagePlanFreeCountryIndia DeviceXiaomi 7Operating SystemAndroid My Question or IssueThe shuffle button and popular song are not showing up in the artist page.

  • Newbie
  • The shuffle button and popular song are not showing up in the artist page Plan Free Country India  Device Xiaomi 7 Operating System Android    My Question or Issue The shuff...
  • Elena
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alarm has endless loading circle when connecting to Spotify library

Premium account (Slovenia) made on an old email account (not with Google authentication)Android 10 (update 2021-01-01) - Android One versionSpotify v.8.6.0.830(native) Clock v6.3.1Simply put, when in the clock app's alarm section I go under Spotify t...

  • Newbie
  • Premium account (Slovenia) made on an old email account (not with Google authentication) Android 10 (update 2021-01-01) -  Android One version Spotify v.8.6.0.830 (native) Clock v6...
  • Atais
  • Casual Listener
  • 1232 Views
  • 6 replies
  • 0 likes
  • 1232 Views
  • 6 replies
  • 0 likes

Serious glitch on Spotify Web Player

PlanFreeCountryUSADeviceHP Chromebook x360 14cOperating SystemChromeOS v105 My Question or IssueHi, there's a strange glitch on the Web Player where music plays. It started quite randomly last week. It happens in incognito mode too, I did a hardware ...

  • Casual Listener
  • Plan Free Country USA Device HP Chromebook x360 14c Operating System ChromeOS v105   My Question or Issue Hi, there's a strange glitch on the Web Player where music plays. It started q...
  • tiasoiam
  • Casual Listener
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution [spotify connect] between phone, laptop and desktop

PlanPremiumCountryKoreaDevicePhone : Samsung galuxy s22Operating SystemPhone : Android 12Desktop, Laptop : Windows 11My Question or Issue Hello. My English is a bit poor. I'll try my best to make you understand. Please help me. Group mode is the only...

  • Newbie
  • Plan Premium Country Korea Device Phone : Samsung galuxy s22 Operating System Phone : Android 12 Desktop, Laptop : Windows 11 My Question or Issue   Hello. My English is a bit po...
  • OscarDC
  • Moderator
  • 156 Views
  • 2 replies
  • 1 likes
  • 156 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

  • Casual Listener
  • Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...
  • Yordan
  • Moderator
  • 2184 Views
  • 12 replies
  • 0 likes
  • 2184 Views
  • 12 replies
  • 0 likes

Superuser Contribution [Fire TV Stick 4K / Android] Daily Spotify notifications shown under Settings/Notifications

PlanPremiumCountryUKDeviceFire TV Stick 4KOperating SystemFire OS 6.2.7.7 (Android) My Question or IssueMy Fire TV stick shows notifications everyday from Spotify app, and I have no way of stopping this from happening. When clicking the notification ...

  • Casual Listener
  • Plan Premium Country UK Device Fire TV Stick 4K Operating System Fire OS 6.2.7.7 (Android)   My Question or Issue My Fire TV stick shows notifications everyday from Spotify app, and I ...
  • OscarDC
  • Moderator
  • 1578 Views
  • 5 replies
  • 1 likes
  • 4K
    Fire OS
    fire TV
    Fire TV 4K Stick
    Notifications
  • 1578 Views
  • 5 replies
  • 1 likes

Superuser Contribution Recent Searches inexplicably disappear every couple of days

PlanPremium DuoDeviceSamsung Galaxy A52Operating SystemAndroid My Question or IssueI have an issue that has been going on for a couple of weeks. What happens is that every couple of days the recent searches in the search tab of the Spotify app just d...

  • Casual Listener
  • Plan Premium Duo Device Samsung Galaxy A52 Operating System Android   My Question or Issue I have an issue that has been going on for a couple of weeks. What happens is that every couple...
  • Dian
  • Moderator
  • 194 Views
  • 8 replies
  • 1 likes
  • 194 Views
  • 8 replies
  • 1 likes

Superuser Contribution (SOLVED) Spotify Freezes on Xiaomi

PlanFree/PremiumCountry Device(Xiaomi Red mi Note 9 Pro)Operating System(Android Pie) My Question or IssueI own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keep...

  • Casual Listener
  • Plan Free/Premium Country   Device (Xiaomi Red mi Note 9 Pro) Operating System (Android Pie)    My Question or Issue I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes ...
  • Jeremy
  • Spotify
  • 22064 Views
  • 32 replies
  • 19 likes
  • Xiaomi
  • 22064 Views
  • 32 replies
  • 19 likes

Superuser Contribution Something went wrong, Have another go?

FreeCountryUnited States of AmericaDeviceSamsung A50Operating SystemAndroid 11For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can see my home page, but even just opening my playlists gives the error...

  • Visitor
  • Free Country United States of America Device Samsung A50 Operating System Android 11 For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can s...
  • yaknak
  • Newbie
  • 2052 Views
  • 3 replies
  • 0 likes
  • 2052 Views
  • 3 replies
  • 0 likes

Solved!! Annoying playback notification

Hey. I've been browsing for a while looking for an answer to my question.If anyone can help, I appreciate it.I am currently running a Honor 50 with Magic UI 6 with Android 12.I can't for the life of me figure out how to disable the widget from showin...

  • Casual Listener
  • Hey. I've been browsing for a while looking for an answer to my question. If anyone can help, I appreciate it. I am currently running a Honor 50 with Magic UI 6 with Android 12. I can't for the li...
  • Samppa64
  • Casual Listener
  • 66 Views
  • 2 replies
  • 0 likes
  • 66 Views
  • 2 replies
  • 0 likes

New phone Troubles

I have Android and got a new phone. Paying premium. I log into Spotify and NO playlists or music is there. It dosent recognise that im paying for premium either.

  • Visitor
  • I have Android and got a new phone. Paying premium. I log into Spotify and NO playlists or music is there. It dosent recognise that im paying for premium either.
  • 58 Views
  • 0 replies
  • 0 likes
  • 58 Views
  • 0 replies
  • 0 likes

Android Spotify keeps asking me to login

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when it inevitably crashes on you). This app REALLY need...

  • Music Fan
  • Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when ...
  • Big_thicky
  • Visitor
  • 8922 Views
  • 17 replies
  • 5 likes
  • 8922 Views
  • 17 replies
  • 5 likes

Solved!!Superuser Contribution Spotify voice doesn't work

PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have given the spotify app permission to access my microphone but when I hold down the search button with the spotify app I can not control the app my...

  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have given the spotify app permission to access my microphone b...
  • AlejaR
  • Moderator
  • 8250 Views
  • 8 replies
  • 1 likes
  • 8250 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Starts playing the second i open

My Question or Issuerecently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing the song I was last listening to.I usually use 2-3 mu...

  • Regular
  • My Question or Issue recently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing ...
  • AlejaR
  • Moderator
  • 1710 Views
  • 16 replies
  • 2 likes
  • 1710 Views
  • 16 replies
  • 2 likes

Superuser Contribution Spotify connect stuck on connecting - when playing albums

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueMy Spotify connect doesnt work right. When i use Spotify from my Android phone, when i play an album on a different device, it is stuck on 'conn...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue My Spotify connect doesnt work right. When i use Spotify from my And...
  • lucyworking
  • Visitor
  • 17486 Views
  • 13 replies
  • 3 likes
  • 17486 Views
  • 13 replies
  • 3 likes