Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30497 Views
  • 60 replies
  • 25 likes
  • 30497 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871575 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871575 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24989 Views
  • 3 replies
  • 0 likes
  • 24989 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify randomly crashing in the background - Samsung Galaxy Tab S7

PlanFree CountryUnited Kingdom DeviceSamsung Galaxy Tab S7 (WiFi) Operating SystemAndroid 13 (One UI 5.1.1) My Question or IssueI've recently started using Spotify again. Unfortunately, whilst listening to music in the background, it will randomly st...

  • Newbie
  • Plan Free   Country United Kingdom   Device Samsung Galaxy Tab S7 (WiFi)   Operating System Android 13 (One UI 5.1.1)   My Question or Issue I've recently started usi...
  • Lyubka
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using the "Liked Songs" playlist immediately crashes, android tablet or android phone in tablet mode

PlanPremiumCountryUSADeviceSamsung Galaxy zFold 4, Samsung Galaxy Tab S7+Operating SystemAndroid 13 My Question or IssueUsing the "Liked Songs" playlist immediately crashes on android tablet or android phone in tablet mode

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy zFold 4, Samsung Galaxy Tab S7+ Operating System Android 13    My Question or Issue Using the "Liked Songs" playlist immediately cra...
  • Maria
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution app not working

PlanPremiumCountryKazakhstanDeviceLG Smart TV My Question or IssueHelloI tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app b...

  • Newbie
  • Plan Premium Country Kazakhstan Device LG Smart TV   My Question or Issue Hello I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same ...
  • Lyubka
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any 8D app that supports Spotify, so i can listen in 8D

Hi, everyone hope you will enjoying. I want to know, is there any android app who supports 8D sound with Spotify. So we can listen every song in 8D or 3d quality.

  • Music Fan
  • Hi, everyone hope you will enjoying.    I want to know, is there any android app who supports 8D sound with Spotify. So we can listen every song in 8D or 3d quality.    
  • Eni
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Recommendations/suggestions are absolutely awful.

I've been trying to use this service, but I can't get rid of songs that I REPEATEDLY click do not play again to, so I'm stuck here going around the same 30~50 songs spotify is throwing at me. It's so dumb that in order to teach this algorithm, I basi...

  • Casual Listener
  • I've been trying to use this service, but I can't get rid of songs that I REPEATEDLY click do not play again to, so I'm stuck here going around the same 30~50 songs spotify is throwing at me. It's so...
  • Örny
  • Visitor
  • 3104 Views
  • 4 replies
  • 14 likes
  • Radio
  • 3104 Views
  • 4 replies
  • 14 likes

Superuser Contribution Local file access

Why does the Spotify app need access to my photos, in order to access my music? 

Screenshot_20221114_122305_Permission controller.jpg
  • Regular
  •   Why does the Spotify app need access to my photos, in order to access my music?  
  • Not applicable
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify plays the same song over again when connected with Bluetooth

PlanPremiumCountryTurkeyDeviceXiaomi mi maxOperating SystemAndroid 12 My Question or IssueHi allI connect my phone in car with the Bluetooth device with send the music to my car radio. When I push on "next" button if the Bluetooth device to pass the ...

  • Regular
  • Plan Premium Country Turkey Device Xiaomi mi max Operating System Android 12   My Question or Issue Hi all I connect my phone in car with the Bluetooth device with send the music to m...
  • OscarDC
  • Moderator
  • 1338 Views
  • 7 replies
  • 0 likes
  • 1338 Views
  • 7 replies
  • 0 likes

Songs are displayed twice in library / No green tick displayed

Hey there, I have problems with my "songs". They are often saved twice or there is no green tick behind it when i play it somewhere, so I click it again and then they are also displayed twice in the library. And I'm not talking about same songs in di...

  • Music Fan
  • Hey there, I have problems with my "songs". They are often saved twice or there is no green tick behind it when i play it somewhere, so I click it again and then they are also displayed twice in the ...
  • anthony75smith75
  • Newbie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Teilweise 3 minuten die selbe werbung

Ich hatte oft genug den fall das ich den selben werbespot mehrfach hinterneinadner zu hören bekam un auch zum teil 3 minuten am stün, bsp 6 mal hintereinander ebay werbung und zwar immer den gleichen spot.

  • Visitor
  • Ich hatte oft genug den fall das ich den selben werbespot mehrfach hinterneinadner zu hören bekam un auch zum teil 3 minuten am stün, bsp 6 mal hintereinander ebay werbung und zwar immer den gleichen...
  • d33t
  • Newbie
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant link Spotify account via Google assistant

Since i got upgraded to Android 14 with Pixel 8 Pro I cant make Spotify play via my Samsung Watch 5 Pro google assistant voice command.Use case: I use google assistant voice command "Play Spotify" on my watch, and it says that I need to link my spoti...

  • Casual Listener
  • Since i got upgraded to Android 14 with Pixel 8 Pro I cant make Spotify play via my Samsung Watch 5 Pro google assistant voice command. Use case: I use google assistant voice command "Play Spotify...
  • maxwhyam
  • Casual Listener
  • 211 Views
  • 2 replies
  • 0 likes
  • 211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Searching within a playlist doesn't limit the shuffle to this keyword only.

Basically, on PC whenever you search for an artist in a playlist with multiple artists, and play a song, the shuffle will only play songs from this artist until you remove the search. Basically making a playlist within a playlist.This doesnt happen o...

  • Regular
  • Basically, on PC whenever you search for an artist in a playlist with multiple artists, and play a song, the shuffle will only play songs from this artist until you remove the search. Basically makin...
  • Maria
  • Moderator
  • 171 Views
  • 3 replies
  • 0 likes
  • 171 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Lock Screen Cover Art Android 13

PlanPremiumCountryBangladeshDeviceOnePlus 9ROperating SystemAndroid 13(Oxygen OS 13)My Question or IssueAs stated above, I dislike the current style of lock screen cover art. The two screenshots illustrate how lackluster it is. One is Spotify while t...

  • Newbie
  • Plan Premium Country Bangladesh Device OnePlus 9R Operating System Android 13 (Oxygen OS 13) My Question or Issue As stated above, I dislike the current style of lock screen cover art. The ...
  • Simplex826
  • Visitor
  • 4392 Views
  • 3 replies
  • 0 likes
  • Android13
    Cover Art
    lockscreen
    Oneplus
  • 4392 Views
  • 3 replies
  • 0 likes

AAOS: Cannot Play Private RSS Feed in car

PlanPremiumCountryUSADevice2023 Volvo XC90 RechargeOperating SystemAAOS My Question or IssueWhen I try to listen to Sam Harris' Making Sense podcast (the paid/red version that requires a private RSS feed) on my car, the episodes won't show up. The re...

  • Newbie
  • Plan Premium Country USA Device 2023 Volvo XC90 Recharge Operating System AAOS   My Question or Issue When I try to listen to Sam Harris' Making Sense podcast (the paid/red version tha...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify starts playing alone...

Good morning.I have been reading some posts and I couldn't find any solution yet.When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android auto so I need to go to apps menu and force the app sto...

  • Regular
  • Good morning. I have been reading some posts and I couldn't find any solution yet. When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android ...
  • Elena
  • Moderator
  • 342 Views
  • 12 replies
  • 0 likes
  • 342 Views
  • 12 replies
  • 0 likes

Superuser Contribution Using Spotify Jam with Android Auto, doesn't connect like it used to

PlanPremium CoupleCountryUnited KingdomDevice2x Samsung 22+Operating SystemAndroid 13 My Question or IssueMy partner and I have been using Android Auto and Spotify Jam simultaneously, so I can connect my S22+ with my car, to use both Waze and Spotify...

  • Newbie
  • Plan Premium Couple Country United Kingdom Device 2x Samsung 22+ Operating System Android 13   My Question or Issue My partner and I have been using Android Auto and Spotify Jam simult...
  • MihailY
  • Moderator
  • 597 Views
  • 1 replies
  • 0 likes
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong, Have another go?

FreeCountryUnited States of AmericaDeviceSamsung A50Operating SystemAndroid 11For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can see my home page, but even just opening my playlists gives the error...

  • Newbie
  • Free Country United States of America Device Samsung A50 Operating System Android 11 For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can s...
  • gzbtch
  • Newbie
  • 11664 Views
  • 5 replies
  • 0 likes
  • 11664 Views
  • 5 replies
  • 0 likes

Only local devices visible

PlanPremiumCountryAustria DeviceSamsung s20 Plus Operating SystemAndroid My Question or IssueWhen I'm not home, I can't see the home speaker, even though I've unchecked the 'show only local devices' checkbox.I'd like two be able to wake up my wife by...

  • Newbie
  • Plan Premium Country Austria  Device Samsung s20 Plus  Operating System Android    My Question or Issue When I'm not home, I can't see the home speaker, even though I've...
  • kaworu_bloodpaw
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disable a song from playing when sharing music on Instagram Stories

PlanPremiumCountryBrazilDevicePoco X4 ProOperating SystemAndroid Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's considered a problem, it's just a feature that it's annoying and I have no cont...

  • Casual Listener
  • Plan Premium Country Brazil Device Poco X4 Pro Operating System Android    Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's...
  • _0ksa82c4-txu
  • Newbie
  • 2697 Views
  • 6 replies
  • 2 likes
  • 2697 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution LG Tv app will suddenly not play any music

Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner). No errors appear on screen, tried different play...

  • Casual Listener
  • Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner...
  • bence002
  • Casual Listener
  • 6141 Views
  • 8 replies
  • 1 likes
  • 6141 Views
  • 8 replies
  • 1 likes

Wrapped 2023 not working check video

PlanPremiumCountryNetherlandsDeviceSamsung S23Operating SystemAndroid My Question or IssueWrapped 2023 stops working everytime after the fifth slide. Then the slides before also stop working the slides after never work. Check the video

  • Newbie
  • Plan Premium Country Netherlands Device Samsung S23 Operating System Android   My Question or Issue Wrapped 2023 stops working everytime after the fifth slide. Then the slides before a...
  • Luke
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes