Cannot select song to play in liked song playlist after filter genres

[FrankyPham]

Plan

Premium

Country

Vietnam

Device

Samsung galaxy a52s

Operating System

Android 14

My Question or Issue

[FrankyPham]

This problem is also happend when go to the queue of the filtered liked songs playlist

[Joan]

Hi there @FrankyPham,

Thanks for reaching out. We'll be glad to help you get the Liked Songs working as expected again.

If you've missed it, we had an Ongoing Issue where the queue wasn't getting properly affected by genre filters. This was recently fixed and you can check out the full thread here. Is this the same issue you had? If so, then consult the thread there and everything should be working for you too very soon.

If the issue you have is different, please elaborate a bit more on the exact behaviour so we can assist you further. Does the app not respond when you try to play a specific song? Is it only with Liked Songs or other playlists too? When did this start happening?

Let us know how it goes.

[FrankyPham]

It is only happen in liked songs after genres filtered. You can play the playlist but cannot select other song in this song list. It also happen when you try to play other song in queue list. After some new updates I figure out that the problem still exist if I listen in smart suffle mode, other mode is solved and I can select song normally now.

[Vasil]

Hey @FrankyPham,

Apologies for the late reply here! 

Could you let us know if this issue only happens when you're playing via an external speaker? If so, does it occur only with Wi-Fi speakers via Connect or with a Bluetooth connection as well? 

We'd also like to know what the affected speaker's make & model are, as well as your Spotify app version on the phone.

Much appreciated! We'll be on the lookout for your reply 🙂

[FrankyPham]

I'm using version 9.0.44.4

It's not only happen when I listen via bluetooth speaker but also via mobile speaker.

I'm using wonderboom 4 when connect via bluetooth speaker

[Ivelina]

Thanks for the response @FrankyPham.

If you've not done this already, I recommend a clean reinstall with the steps here. It often helps resolve different performance issues and also includes clearing the cache. If you're using an SD-card, please remove it before the reinstall and test if there's a difference in Spotify afterwards.

Something else that comes to mind is to download your liked songs and to then see if the same behavior persists in Offline Mode.

Keep us posted.

[FrankyPham]

I just performed clean reinstall as you said. My version now is 9.0.46.80 . The filter of liked songs was dissapear (😭😭😭). I waiting for the beta update come to me then I will notice further info to you if there is any bug.