Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

So I use Spotify lite and it doesn't load songs despite a good connection

So I use Spotify lite and it doesn't load songs despite a good connection

It says this took too long check ur internet connection despite me having a very fast network
Reply
1 Reply

Hi there, and welcome to the Community!

 

There could be a few possible causes for this issue. You can try a few tricks to solve it:

 

- Clear cache and app data. Over time, corrupted cache/data can cause issues.

  • Go to Settings > Apps > Spotify Lite > Storage

  • Tap Clear Cache, then Clear Data

- Make sure Spotify Lite is allowed to use data:

  • Settings > Apps > Spotify Lite > Mobile Data & Wi-Fi

  • Ensure Background data and Unrestricted data usage are ON.

- Even if the connection seems good, try turning off Wi-Fi and test with mobile data, or vice versa. Try a different Wi-Fi network if possible.

Sometimes a clean reinstall helps. Uninstall the app, restart your phone and reinstall it from the Google Play Store.

 

Let me know how it goes 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random