Can't open any playlist from mobile app

[HashBrownies]

When I open any playlist, it just tells me "Something went wrong, have another go?"

Plan

Premium Family

Country

Japan

Device

Samsung Galaxy s24 ultra

Operating System

Android 15, oneui 7

My Question or Issue

[RayyW0]

Hi  there and welcome to Spotify Community!

Sorry to hear about your issue. You can try doing the following steps and see if this solves your issue:

- Update the App:Ensure you have the latest version of the Spotify app installed.

- Clean Reinstall: Perform a clean reinstall of the app on your device. This is more thorough than a regular uninstall/reinstall and can clear out cached data that might be causing issues. 
- Log Out and Back In: Try logging out of the Spotify app on your device and logging back in. 

Hopefully this will solve your issue! If you still have some issues, please let me know in this thread.

Have a nice day!😊

[HashBrownies]

Tried all approaches above, did not work.

[Novy]

Hey @HashBrownies,

Thanks for getting back to us. 

Could you send over the OS version and the Spotify version currently running on your device?

Also, would you mind giving it a try using a different device to see if you get the same behavior? 

Keep us posted on how it goes.