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Cannot dowload albums on adroid phone

Cannot dowload albums on adroid phone

Plan

Premium

Country

Austria

 

Device

Samsung Galaxy A6

 

 

My Question or Issue

HI All, 
I cannot dowload albums for a couple of months now.
I did the following troubleshooting:

I have enough space on your device
I re-installed the app
Cleared cache
Internet connection is wifi


Can you please help?
Many thanks

Reply
1 Reply

Hey @adriennmohai, welcome to the Spotify Community!

 

Can you share a screen recording of the error that you are facing? Also include your Spotify app version. This will help me take a closer look at what's wrong.

AmayySpotify Star
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