Download unloads podcast

[IdaKarlen]

Plan

Premium

Country

Norway

Device

Samsung Galaxy A25

Operating System

Android 

My Question or Issue

Can only have one downloaded podcast episode at a time, music i can download big playlist no problem. Have much free pace. When i try to download the next episode it starts the downloading circle, comlpeats, but if i leave the playlist, app of try to download the next it just auto removes itself from downloaded and form "my episodes" never been a problem before like aroudn 2 weeks ago. 

[Vasil]

Hey @IdaKarlen,

Thanks for reaching out & sorry to see you've been having issues with your podcast downloads!

As with music, you should be able to download as many podcasts as you'd like on your device so I suspect there might be something off with your cached data. Let's try clearing it as shown here. If this doesn't help out, a step further would be to go for a complete clean reinstall of the app.
This will ensure there are no leftover files that are corrupted and in the way of you downloading your offline data.

Hope this helps! Keep us posted on how things go 🙌🏼

[IsAlreadyTaken]

Plan

Free/Premium

Country

Canada 

Device

(iPhone 16)

Operating Systemlatest 18.5 or whatever 

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

In the last 30 hours, hundreds of my downloaded podcast episodes have disappeared. Gone. I currently have none. What’s happened here? I live rural. There’s no internet here. I make time to download in town at wifi stations so I have content at home. EVERY DOWNLOADED EPISODE IS DELETED FROM MY ACCOUNT.  I absolutely do not understand this.  I use Spotify all day. All night it usually plays too.