How do I get Spotify only pause if a message comes through

[Willyjean91]

Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue.
All permissions are allowed via my phone settings for the Spotify app.

[Bittencourt]

Hey there, 

Welcome to the Community and thanks for reaching out about this. 

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 

If the clean reinstall didn't do the trick, there's also a few other things we can try. Could you make sure that Spotify has all necessary permissions enabled?

1. Open your Settings menu.

2. Scroll to the bottom to find Spotify and open the app settings.

3. Enable everything you see.

It's also a good idea to exclude the app from any Battery optimization software that might be active on your smartphone, as well as turning off the Facebook camera access.

Let me know how it goes!