Issue with Song Loading and Album Navigation

[mahibkhan22]

• Hello Spotify Support Team,

I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from that song or album, it disappears from the list. Later, I have to scroll up and down again among many albums to find it, which is very inconvenient and frustrating.

I kindly request you to look into this issue and provide a solution as soon as possible.

Thank you for your support.

Best regards,

Mahib Khan

[Amay]

Hey @mahibkhan22, welcome to the Spotify Community! 🎵

Could you please share a screen recording of the issue so I can take a closer look? 🙂